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1 Services In-House Technical Services NFF Screening/Testing Warranty Management Configuration, Kitting & Staging Onsite Services Wireless, Wireline and Small Cell Installation and Upgrades Maintenance Decommissioning

Services Master

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• Services• In-House Technical Services• NFF Screening/Testing• Warranty Management• Configuration, Kitting & Staging

• Onsite Services• Wireless, Wireline and Small Cell• Installation and Upgrades• Maintenance• Decommissioning

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In-House Technical Services

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In-House Technical ServicesTesting & Configuration Services

• Multi-vendor testing capabilities including:

• Dedicated test environment for:

• Time specific testing ensures longevity in the field• Minimum 12 month warranty• Installation of software per customer request• Shields defective rate is <1% vs. OEM’s out of box 3%-4%• More than 136,000 parts tested in the last 12 months• Data wiping to Department of Defense specs • Detailed reporting available with full serial number tracking

• Kitting and Staging• Over 1,200 Base Stations built and delivered• Factory approach assembly and testing before

dispatch to ensure readiness and minimize onsite abort costs

• Immediately available at each Shields facilities

Ericsson Nokia/Alcatel Lucent Huawei Adtran

Fujitsu Valare Tellabs/AFC Lineage

NEC Telecom Solutions ATT Nortel

Go Digital Calix Cisco Carrier Access

2G/3G/4G/LTE Wireline Microwave DAS IP/Data

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5 Global Testing Locations

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Global GSM, WCDMA and LTE Test Network

NetherlandsUnited

Kingdom PolandNorth

America

VPN tunnel over InternetRNC

NodeB

BSC

BTS

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Test Environment

• All refurbished equipment is tested as standard

• 2G – 3G – 4G – Microwave – Power – Wireline – IP

• Dedicated test environments for different technologies

• Customer specific test reporting is supplied

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Test Reporting Sample

Software keeps track of test procedures, results and testing times

Dedicated testing portal

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RBS Builds

• Bespoke RBS Builds• Picture (top right) illustrates deployment for Chelsea Football Club, which

required the following build in a limited outdoor footprint:• G900 (4/4/4), G1800 (4/4/4), U900 (1/1/1), U2100 (3/3/3)

• All equipment fully tested prior to deployment to site.

• Pre-configuration of units reduces engineer time on site.

• Ericsson, NSN, Huawei – 2G / 3G / 4G and Multi Standard builds available.

• Cosmetic RBS Enhancements

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Onsite Services

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Onsite Services - Summary

• Installation and Upgrades• Maintenance (Planned Preventative Maintenance)• Decommissioning• Audit and Quality Services • Complete project management including all H&S

Services

• Wireless,• BTS, Data Networking Sites, DAS and Small Cell Services

• Total network maintenance• Wireline, central office and remote sites• Telecoms• Power• Tower• Alarms• Air Flow / Cooling

Scope of Work Covering

We’re more flexible, less costly and provide a more dedicated service than current OEM vendor suppliers. Our Unique Decommissioning links with our “environmental best in class” Asset Recovery value generating model.

References from our +7,500 completed sites available upon request

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New Equipment Direct from OEM

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Upgrade – DC Power – National Rollout

ReceivingWarehousingSerial TrackingSecurity LabelsReporting

StagingDelivery

CollectionTesting

Redeployment

Stirling

Dumfries

NewportExeter Southampton

Wolverhampton

Purfleet

FSL’sCentral Warehouses

Deployed80,000 batteries5,000 PSU20,000 rectifiers4,800,000KG delivered

Schedule6,000 sites across UK18 months130 sites per week8,000 batteries per month

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Professional Wireless Services

• Program Management (PM) • Site Development• Site Audits• Site Optimization • Site Modifications, • Construction EF&I, DAS Operations and Maintenance • Decommissioning and Environmentally Responsible Recycling of

Legacy Wireless Networks

Line of Services

• Monitoring basic repair• Next day nationwide onsite diagnosis• Advanced and extended repair packages• Routine maintenance contracts • Time, material billing and warehouse inventory to minimize service

repair time

Maintenance Services

We analyze our customers wireless systems for single points of failure and manufactures failure rates, then design a package which works for their specific business requirements.

Customizable maintenance packages to fit our customers requirements.

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Maintenance – Site Clearances

Beacon, NTQ, DC Power, etc.

ProjectVF BeaconVF DC PowerCTiL Beacon

Weight (KG)2,600,000

900,00070,000

DC Power Phase 2 Sites

Multiple Projects Generate Tons of Surplus Equipment

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Decom and Recycling Projects

Decom, Logistics, Resale, Recycle

ProjectFairPoint AT&T IR GroupSQUANTDS

Weight (Lbs)4,000,0003,800,0001,500,0001,100,000

Multiple Projects Generate Tons of Surplus Equipment and Revenue From

Recycling

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Sate of Louisiana Department of Public Safety Services

• 43 locations across Louisiana• Site locations ranged from city center and livestock

pastures to federal and state high security areas• 217 – Motorola 800MHz Radio Repeaters and Amplifiers

w/Cabinets • 43 Motorola Channel Banks • 8 SCADA Systems • All delivered un-damaged to the state’s Surplus Property

Facility in 15 working days

De-install and Logistics Project

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Battery Maintenance

OEM delivers batteries to warehouse partner

Logistics partner collects batteries and delivers to site

Service partner removes faulty and installs new batteries

Logistics partner collects faulty batteries and returns to

warehouse

Shields collect faulty batteries for testing and onward processing

OEM delivers batteries to Shields warehouse

Shields deliver to site, install new batteries and recover faulty batteries back to our facilities for

onward processing

Streamlined Process Enables:• Cost savings through reduced partners• Reduced time to site, as no need to co-

ordinate with Field Service Engineers• Recovered batteries can be easily tested and

redeployed• All equipment is called off and tracked online

through Shields systems

Original - Inefficient Shields - Streamlined

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Maintenance – Battery Test / Conditioning

• Batteries in storage typically require conditioning every 6 months• Voltage drop for stored batteries is normally around 3% per month• To prevent long term damage to stored batteries, Shields offer a full battery test and

conditioning service, covering:• Pre-test• Re-charge• Post-test

• Old batteries recovered from site, can also be tested and recharged prior to redeployment.

• Testing / replacement service is available onsite or in-house at Shields facilities.

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Maintenance – External Alarms Retrofit

• Standard termination of alarm connections on-site• Proving of correct alarm condition back to NOC• Improved quality of labelling and cable routing

External Alarm Retrofit Services, Providing:

• Provision of cables, labels, Krone strips and covers• Access arrangements• Coordinated dialogue with NOC for alarm proofing• Production of detailed hand-over-pack on completion

Fixed pricing per site, Includes:

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Decom – Wireless Switch

• MSC, BSC and RNC Recoveries• Project Management, CDM and Planning• Site Surveys• Cabin Removals and Storage• Earth Bonding• Cable Recovery and Floor Tile Replacement• Power Plant and Battery Recovery• Generator Removals• FM 200 and Air Conditioning Removal

• Full Switch Recoveries can be COST NEUTRAL

Full Switch Decom Services, Covering:

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Decom – Specialist Fleet

• DC Power• NTQ• Battery Maintenance• Site Clearances• Robustness / Audit

Vodafone Projects:

• 6,000 total• As required• 500 per year• 200 per year• 500 per year (est.)

Number of Sites:

• Artic – high volume collection• Iveco – limited access sites• Tracked Barrow – off road, no 4WD• 4 Wheel Drive – off road with access• 4WD Hi-Ab – specialist collections

Specialist Vehicle Fleet:

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Decom – Wireline Switch

• Site Surveys & Engineering• Power Down Services• Complete Cable Mining of Power & Communications cabling• Firestop hole repair• Rack/cabinet disassembly & Removal• Power Plant/Battery stack recovery & removal• Removal, loading, & transport of all decom equipment• Site clean-up & quality audit

Full Switch Decom Services, Covering:

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Shields Preventive MaintenanceEquipment

• Issues are spotted before they become problems

• Leading to reduced outages • Unused equipment is marked for

removal • Leading to reduced electricity usage

Climate

• Climate system performs optimally • Reduced equipment failures• Reduced electricity usage

Access

• Access procedures up-to-date• Reduced delays due to access issues • Faster Service Restoration• Lower Operational cost as FE’s are

more efficient

Health & Safety

• Trip hazards are removed • Improved work environment• Safety equipment is approved for

use

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Predictive Maintenance Steps

Audit&

Premium Audit

Drone Survey

Recording Audit

Tablet - Automated

Database and Dashboard

(RAG)

Drone Video stream

Site Update App Remedial Actions

PPM Ticket to maintenance

provider

Shields Correct Management Interface

ToolPrioritise based on RAG

Red <1 monthAmber <6 months