SERVICE WITH A SMILE: A DISCUSSION ABOUT SERVICE ANIMALS ... Emotional support animals, comfort animals,

  • View

  • Download

Embed Size (px)

Text of SERVICE WITH A SMILE: A DISCUSSION ABOUT SERVICE ANIMALS ... Emotional support animals, comfort...



    Sponsor: Animal Law Section CLE Credit: 1.0

    Wednesday, June 21, 2017 11:50 a.m. - 12:50 p.m.

    West Ballroom C-D Owensboro Convention Center

    Owensboro, Kentucky


    The materials included in this Kentucky Bar Association Continuing Legal Education handbook are intended to provide current and accurate information about the subject matter covered. No representation or warranty is made concerning the application of the legal or other principles discussed by the instructors to any specific fact situation, nor is any prediction made concerning how any particular judge or jury will interpret or apply such principles. The proper interpretation or application of the principles discussed is a matter for the considered judgment of the individual legal practitioner. The faculty and staff of this Kentucky Bar Association CLE program disclaim liability therefore. Attorneys using these materials, or information otherwise conveyed during the program, in dealing with a specific legal matter have a duty to research original and current sources of authority.

    Printed by: Evolution Creative Solutions 7107 Shona Drive

    Cincinnati, Ohio 45237

    Kentucky Bar Association

  • TABLE OF CONTENTS The Presenters ................................................................................................................. i Service with a Smile: A Discussion about Service Animals and the Law ........................ 1 Frequently Asked Questions about Service Animals and the ADA ................................ 21


    Lisa Koch Bryant Tilford Dobbins & Schmidt, PLLC

    401 West Main Street, Suite 1400 Louisville, Kentucky 40202

    (502) 584-1000

    LISA KOCH BRYANT is an attorney with Tilford Dobbins & Schmidt, PLLC in Louisville and currently serves as chair-elect of the Kentucky Bar Association's Animal Law Section. Ms. Bryant concentrates her practice in the areas of commercial litigation, animal law, and reorganization bankruptcy. She received her B.A. from Centre College and her J.D. from the University of Cincinnati College of Law where she was a member of the Editorial Board of the University of Cincinnati Law Review and the Order of the Coif. Ms. Bryant is a member of the Louisville, Kentucky and Indiana Bar Associations. Jan Clark Institute for Compassion in Justice, Inc. 1555 Georgetown Road Lexington, Kentucky 40511 (859) 327-3990 JAN CLARK is a partner and co-founder of the Institute for Compassion in Justice in Lexington. Before her retirement in 2005 Ms. Clark served as Director of Continuing Legal Education for the Kentucky Bar Association for eighteen years and then served a six-year term as a member of the KBA Continuing Legal Education Commission. Ms. Clark is a member of the Kentucky Bar Association’s Animal Law Section and Education Law Section and is involved with the KBA Committee on Diversity in the Profession and the Committee for Child Protection and Domestic Violence. She earned her B.S., with honors, from Western Kentucky University; M.P.A. in Public Administration from the University of Kentucky's Martin School of Public Administration, and J.D. from the University of Kentucky College of Law.


  • Lon Hodge & Gander Post Office Box 886145

    Great Lakes, Illinois 60088 LON HODGE is a self-described service dog advocate and Americans with Disabilities Act (ADA) evangelist. He is a medically retired, 100% disabled veteran and Army officer who has beaten the survival odds, not only during his military career, but also throughout his life. He now uses his life to be of service to others. During junior high his father was critically wounded in Vietnam and later died of his wounds. His mother subsequently fell into a deep depression and, as a result, Mr. Hodge spent two years at Father Flanagan's Boys Town in Nebraska. He then returned to Pueblo, Colorado to graduate from high school. While in the service (1973-76 and 1977-81), his Medical Corps duties entailed the primary responsibility for physically and psychologically wounded soldiers. He was also an instructor at the Academy of Health Sciences and a field placement supervisor for medical personnel who were counseling and treating wounded personnel at Brooke Army Medical Center. Receiving injuries of his own, Mr. Hodge received an honorable discharge in 1981. His academic career at Baylor, North Carolina and Maryland was quite a success. He was a National Endowment for the Arts Fellow in Literature, and became a nationally recognized poet with the publication of his book of poetry entitled Fishing for the Moon. However, as the accolades poured in, the physical injuries and PTSD soon took control of his life. Severe panic attacks, agoraphobia, elevated heart rate, night terrors and excessive prescription drug treatment provided by the VA resulted in years of stress and anxiety. Along came a labradoodle named Gander! Gander, who became Lon's service dog, is a survivor himself. He was saved from a Colorado high kill shelter and was sent to a prison program in Canon City, Colorado, for obedience training. He was then rescued and trained by Freedom Service Dogs in Englewood, Colorado. It was there, in September 2012, that Mr. Hodge and Gander became a team. Since then they have never been apart and he credits Gander with literally saving his life. In 2014 Gander received the American Kennel Club's (AKC) first ever award for Canine Excellence presented to a non-pedigreed pup. He has received the Rotary Humanitarian/Patriot Award and recently received, at a Hollywood gala, the American Humane Association's 2016 Service Dog Hero Award. This inseparable team is on a mission. Together they have traveled the United States for Operation Fetch to encourage education and awareness for PTSD, veteran suicide, service dogs, and persons with visible and invisible disabilities. They have been the victims of considerable discrimination. Mr. Hodge's efforts to educate businesses regarding the rights of disabled individuals with service dogs have turned him into the ADA evangelist he is today. Many businesses with which he had difficulties have turned around and asked him to train staff regarding service dog rights under the ADA.



    Jan Clark and Lisa Koch Bryant


    Individuals with disabilities may use service animals and emotional support animals for a variety of reasons. These materials provide an overview of how major federal civil rights laws govern rights of individuals using service animals/businesses and state and local programs. Kentucky also has statutes that utilize a different definition of service animal. It is recommended the law that offers the most protection for service animals be utilized. These materials discuss service animals in a number of different settings as the rules and allowances related to access with service animals will vary according to the law applied and the setting.


    A. Definition

    "Service Animal" is defined by Title II (which covers state and local programs) and Title III (which covers places of public accommodation/ private businesses such as restaurants or retail merchants) of the Americans with Disabilities Act (ADA) regulations. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The sections of the federal regulations applying to service animals for public entities and for places of public accommodations (Title II and Title III of the ADA) can be found at 28 C.F.R. §35.104 and 28 C.F.R. §36.104, respectively.

    B. Service Animal Work

    The work or tasks performed by a service animal must be directly related to the individual's disability. Examples of work or tasks include, but are not limited to:

    1. Assisting individuals who are blind or have low vision with

    navigation and other tasks; 2. Alerting individuals who are deaf or hard of hearing to the

    presence of people or sounds; 3. Providing non-violent protection or rescue work; 4. Pulling a wheelchair; 5. Assisting an individual during a seizure;


  • 6. Alerting individuals to the presence of allergens; 7. Retrieving items such as medicine or the telephone; 8. Providing physical support and assistance with balance and

    stability to individuals with mobility disabilities; 9. Helping individuals with psychiatric and neurological disabilities by

    preventing or interrupting impulsive or destructive behaviors.

    Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals either. The work or tasks performed by a service animal must be directly related to the individual's disability. It does not matter if a person has a note from a doctor that states that the person ha