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Service-oriented Architecture – Experiences, Ideas, Innovations Prof. Dr. Gregor Engels [email protected] Szklarska Poręba, Poland 19 September 2011

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Page 1: Service-oriented Architecture – Experiences, Ideas ... · Service-oriented Architecture – Experiences, Ideas, Innovations ... (IAF), Capgemini Business ... business-oriented clustering

Service-oriented Architecture –Experiences, Ideas, Innovations

Prof. Dr. Gregor [email protected]

Szklarska Poręba, Poland19 September 2011

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That‘s my life

1991 -1997 Professor Software Engineering and Information Systems, University of Leiden (NL)

since 1997 Professor Information Systems, University of Paderborn (D)- Research Topics: MDA, UML, DSL, SOA, SPL, SQA, MBT, …- currently 19 PhD students, > 200 scientific publications

since 2005 Chairman of the Board of Directors, s-lab (Software Quality Lab), PPP-institute, University of Paderborn

since 2005 Scientific Director Capgemini, CSD Research, Munich

since 2011 Collaborative Research Center „On-the-Fly Computing“, funded by Deutsche Forschungsgemeinschaft

22

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s-lab – Software Quality Lab

• Software Engineering competence & technology transfer • Objective: improved quality of industrial software development

• Impact on academic research and university education

• Prerequisite: scientific relevance

UniversityIndustry

3

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s-lab Partners

Prof. Dr. Gregor EngelsInformation Systems

Prof. Dr. Uwe KastensProgramming Languages

Prof. Dr. Hans Kleine BüningKnowledge-based Systems

Prof. Dr. Franz J. RammigEmbedded Systems

Prof. Dr. Wilhelm SchäferSoftware Engineeering• 20 PhD students

• Funding: more than 5 Mio Euro (since 2005)

© 2011 Capgemini – All rights reserved

UniversityIndustry

4

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That‘s my life

1991 -1997 Professor Software Engineering and Information Systems, University of Leiden (NL)

since 1997 Professor Information Systems, University of Paderborn (D)- Research Topics: MDA, UML, DSL, SOA, SPL, SQA, MBT, …- currently 19 PhD students, > 200 scientific publications

since 2005 Chairman of the Board of Directors, s-lab (Software Quality Lab), PPP-institute, University of Paderborn

since 2005 Scientific Director Capgemini, CSD Research, Munich

since 2011 Collaborative Research Center „On-the-Fly Computing“, funded by Deutsche Forschungsgemeinschaft

© 2011 Capgemini – All rights reserved 55

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Capgemini - CSD Research / University Relations

University Relations

Dr. Marion Kremer Prof. Engels

UniversitiesResearch Institutes

BrandingRecruiting

KnowledgeInnovation

Dig-outsInnovation

StudentsPhDs

6© 2011 Capgemini – All rights reserved 6

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Quasar Analytics• Quality model, figures, software cockpit• Quality gates in the development process• Intelligent test procedures and test automation

Our architecture methods provide comprehensive, proven solution templates at all levels of a project

Applicationlevel ITArchitecture

Quasar – Quality Software Architecture• Overall methodology for system design (specification, construction)• Software development environment “out-of-the-box”• Components on Open Source basis• Model-driven development (models and tools)

Corporatelevel ITArchitecture

Quasar Enterprise• Service-oriented design of application landscapes• Method module to supplement IAF• Identification and design of domains and services• Reference architectures and samples for integration and evolution

Proactive controlling of softwarequality

Corporate level Business Architecture

IAF – Integrated Architecture Framework• Comprehensive architecture framework• 100% adaptable to specific client situations; from single projects

to corporate transformation• Recognised by the Open Group IT Architecture Certification Program• Viewed as market leader by analysts (Forrester,

Gartner, IDC) and key players (Microsoft, HP, Cisco, SAP, …)

Arc

hite

ctur

e fr

amew

ork

© 2011 Capgemini – All rights reserved 7

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MotivationRole of Capgemini CSD Research

Projects

• Development of tailored software solutions• Implementation and roll-out of standard software• System integration

Software Engineering Supportdig-out best practices and generalize

roll-out and teach

© 2011 Capgemini – All rights reserved 8

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Software Architecture

Infrastructure Architecture

IT Architecture

Business Domains

Business Goals

Business Processes

Business Architecture

Business meets IT

© 2011 Capgemini – All rights reserved 9

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EnterpriseArchitecture

Software Architecture

Infrastructure Architecture

IT Architecture

Business Domains

Business Goals

Business Processes

Business Architecture

Business meets IT

© 2011 Capgemini – All rights reserved 10

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EnterpriseArchitecture

Software Architecture

Infrastructure Architecture

IT Architecture

Business Domains

Business Goals

Business Processes

Business Architecture

Business meets IT

Gap between Business and IT

© 2011 Capgemini – All rights reserved 11

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Monolithic Applications

Business

Application BApplication A

Functionality

GUI

Functionality

GUI

realized by process control flow

© 2011 Capgemini – All rights reserved 12

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Service Orchestration by Interpretation of Process Models

Orchestration Engine

realized by

FunctionalityFunctionality Functionality Functionality

GUI

ServiceService

GUI

Service

automated process control flow isolated automated process control flow

ServiceService

Call CallCall

Process part

Process Model

Business

© 2011 Capgemini – All rights reserved 13

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Business/IT-Alignment by Adaptation of Process Models

Orchestration Engine

realized by

FunctionalityFunctionality Functionality Functionality

GUI

ServiceService

GUI

Service

automated process control flow isolated automated process control flow

ServiceService

Call

Process partProcess Model

Business

CallCall Call

Service

© 2011 Capgemini – All rights reserved 14

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Service-oriented Architecture (SOA)

Orchestration Engine

realized by

FunctionalityFunctionality Functionality Functionality

GUI

ServiceService

GUI

Service

automated process control flow isolated automated process control flow

ServiceService

Call

Business

CallCall Call

Service

Quality Objectives:

correct flexible adaptable reusable efficient +/-

Gap

bet

wee

n B

usin

ess

and

IT

© 2011 Capgemini – All rights reserved 15

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Service-orientation looks like a promising approach to bridge the gap between Business and IT („Business/IT-Alignment“)

How to find the right services?

We need a method for developing and maintaining service-oriented enterprise architectures!

Research Challenges

© 2011 Capgemini – All rights reserved 16

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Integrated Architecture Framework (IAF)

Integrated Architecture Framework (IAF), Capgemini

© 2011 Capgemini – All rights reserved 17

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Integrated Architecture Framework (IAF)

Integrated Architecture Framework (IAF), Capgemini

BusinessArchitecture

ITArchitecture

EnterpriseArchitecture

Gap

© 2011 Capgemini – All rights reserved 18

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Quasar Enterprise: Roadmap within Refined IAF Structure

Business Architecture

(business processes,business objects,business services, …)

Domainsand

Application Services

Technical Services

Business Strategy IT Strategycontextual(why?)

conceptional(what?)

logical(what?)

physical(with what?)

Information System (IS) Technical Infrastructure (TI)

IT

As-

is

Idea

l

Logical Application and

Integration platforms

PhysicalApplication and

Integration platforms

Targ

et

Logical Application Landscape (AL)components and interfaces

PhysicalApplication Landscape (AL)components and interfaces

BusinessArchitecture

1

Idea

l App

licat

ion

Land

scap

e

2

Inte

grat

ion

Plat

form

s

5

Business /Information

© 2011 Capgemini – All rights reserved 19

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The running example

Christopher Columbus Travel (CCT)

fictitious travel agency sells package travels and (individual) custom travels

© 2011 Capgemini – All rights reserved 20

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Quasar Enterprise: Roadmap within Refined IAF Structure

Business Architecture

(business processes,business objects,business services, …)

Domainsand

Application Services

Technical Services

Business Strategy IT Strategycontextual(why?)

conceptional(what?)

logical(what?)

physical(with what?)

Information System (IS) Technical Infrastructure (TI)

IT

As-

is

Idea

l

Logical Application and

Integration platforms

PhysicalApplication and

Integration platforms

Targ

et

Logical Application Landscape (AL)components and interfaces

PhysicalApplication Landscape (AL)components and interfaces

BusinessArchitecture

1

Idea

l App

licat

ion

Land

scap

e

2

Inte

grat

ion

Plat

form

s

5

1 2Business /Information

© 2011 Capgemini – All rights reserved 21

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Quasar Enterprise Method: Main Step : Analysis of Business Architecture

Derivation of Architectural Guidelines

Identification and Refinement of Business Services

1

2

Business Service behavioural element to fulfill a business need delivered by a service provider for a service requestor described by a contract (in-/output, observable business service actions)

Def.

1

© 2011 Capgemini – All rights reserved 22

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Quasar Enterprise Method: Main Step : Analysis of Business Architecture

Derivation of Architectural Guidelines1

1

© 2011 Capgemini – All rights reserved 23

eee@QuasarEffectiveness, Efficiency and Economics of Price

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1Main Step : Analysis of Business ArchitectureIdentification and Refinement of Business Services2

© 2011 Capgemini – All rights reserved 24

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Identify level 1 business services

Level 1 business services Internally and externally offered core services of an enterprise

to fulfill its business objectives.

Def.

Evaluate last travel season and plan newone

Buy hotel bedsand flight seats

Design travelpackages andfix a price

Book travelsHelp customersbefore, during, after travel

2 : Example

© 2011 Capgemini – All rights reserved 25

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Refine business services2 : Example

Functional decomposition in case of multiple actors for a service exist multiple, diverse business goals are supported different product types have to be supported…

© 2011 Capgemini – All rights reserved 26

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Fix elementary business servicesNotation:UML-like Use Case Diagram

2 : Example

© 2011 Capgemini – All rights reserved 27

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Contract description of elementary business service

Name Compute price for custom offer

Service user Travel agent

Trigger / Preconditions

Price request by travel agent. Custom travel as product already composed, its plausibility has been checked.

Actions and Service Protocol

no protocol, as service consists of exactly one action

Result / Postconditions

Lump sum price for complete custom travel is computed (in Euro). All possible reductions are taken into account.

Non-functional requirements

Response time < 1 s

2 : Example

© 2011 Capgemini – All rights reserved 28

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Determine associated business objects

Derived from business services:required and provided business objects as in-/outputs of services

Notation:UML-like ClassDiagrams

2 : Example

© 2011 Capgemini – All rights reserved 29

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Quasar Enterprise: Roadmap within Refined IAF Structure

Business Architecture

(business processes,business objects,business services, …)

Domainsand

Application Services

Technical Services

Business Strategy IT Strategycontextual(why?)

conceptional(what?)

logical(what?)

physical(with what?)

Information System (IS) Technical Infrastructure (TI)

IT

As-

is

Idea

l

Logical Application and

Integration platforms

PhysicalApplication and

Integration platforms

Targ

et

Logical Application Landscape (AL)components and interfaces

PhysicalApplication Landscape (AL)components and interfaces

BusinessArchitecture

1

Idea

l App

licat

ion

Land

scap

e

2

Inte

grat

ion

Plat

form

s

5

1 2Business /Information

© 2011 Capgemini – All rights reserved 30

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„ManagedEvolution“

IT-Architektur / Anwendungslandschaft

IDEAL

Target

As-is

Improved support of operational business

through application landscape

Improved alignment of application landscape towards

strategic ideal of business and IT

Operational (and primary business-

driven) Development

Strategic(and primary IT-oriented) Development

CORRIDOROF BALANCE

2

Quasar Enterprise Method: Main Step : Definition of an Ideal Application Landscape

Why ideal?

© 2011 Capgemini – All rights reserved 31

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Quasar Enterprise: Roadmap within Refined IAF Structure

Business Architecture

(business processes,business objects,business services, …)

Domainsand

Application Services

Technical Services

Business Strategy IT Strategycontextual(why?)

conceptional(what?)

logical(what?)

physical(with what?)

Information System (IS) Technical Infrastructure (TI)

IT

As-

is

Idea

l

Logical Application and

Integration platforms

PhysicalApplication and

Integration platforms

Targ

et

Logical Application Landscape (AL)components and interfaces

PhysicalApplication Landscape (AL)components and interfaces

BusinessArchitecture

1

Idea

l App

licat

ion

Land

scap

e

2

Inte

grat

ion

Plat

form

s

5

3 4 5 6

7

8

9

10

1 2Business /Information

© 2011 Capgemini – All rights reserved 32

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2

Quasar Enterprise Method: Main Step : Definition of an Ideal Application Landscape

Designing DomainsIdentification of Application ServicesDesigning ComponentsReference Architecture Categorized Application LandscapeDesign Rules for ComponentsDesigning Interfaces and OperationsDesign Rules for Interfaces and OperationsDesign Rules for Coupling Architecture

3

4

5

6

7

8

9

10

© 2011 Capgemini – All rights reserved 33

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Main Step : Definition of an Ideal Application LandscapeDesigning Domains

2

3

Domain business-oriented clustering of components of an application landscape may be hierachically structured components are associated to leaf domains

Notation:UML-like Package andComponentDiagrams

© 2011 Capgemini – All rights reserved 34

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Core business services are candidate domains3 : Example

© 2011 Capgemini – All rights reserved 35

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Final Domains of Christoper Columbus Travel

derived from business objects

derived from supporting business services

3 : Example

© 2011 Capgemini – All rights reserved 36

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Real Example: Life Sciences

© 2011 Capgemini – All rights reserved 37

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Real Example: Manufactoring

Information & Knowledge Management (16)

Human Resource Management (14)

Manufacturing & Plant Management (8)

Manufacturing Execution (8.3)

Marketing (6)

Materials Management (11)

Materials Inventory & Storage Management (11.4)Purchasing (11.3)

Inbound & Outbound Logistics (5)

Transport Planning (5.3)

Transport Management (5.1)

Financial Support Services (13)

Metal Trading Management (12)

Channel Management (10)

Sales Cycle Management (7)

Opportunity Management (7.3)

Order Management (7.4)

Information Systems & Technology Management Services (15)Technology Infrastructure Services (15.3)Application & Data Services (15.2)IS & T Governance (15.1)

Product & Process Engineering (2)

Enterprise Management (1)

Environment , Health & Safety (3)

Operational Finance Management (13.1)

Service Management Security Management

IS & T Asset Management

Dispute Management

Cash & Liquidity Management

Fixed Asset Management (13.2)

Capital Investment Budgeting & Control

Fixed Asset Inventory Management

Trading Expense Management

Trade Administration

Trade Risk Management

Position Management

Procurement Management (11.1)

Supplier & Catalogue Management

Contract & Agreement Management

Purchase Order Processing

Invoice Verification

Procurement Collaboration

Commissions Management

Channel Effectiveness Analysis

Distributor Management

Workforce Development & Deployment (14.1) Employee Management (14.3)

Skills & Learning

Workforce Recruitment

Performance Management

Workforce Deployment

Compensation Management

Organisational Management

Workforce Administration

Expatriate Management

Payroll ServicesTime & Attendance

Benefits Management

Transport Execution (5.4)

Shipping Management

Goods Handling & Management

Shipment Certification

Foreign Trade Controls

Quality Management (4)

Quality Improvement

Quality Engineering & Policy Management

Transportation Payment

Transportation Tracking

Transport Contract Management

Transportation Planning

Quality Auditing

Procurement Planning (11.2)

Requirements Planning

Procurement Forecasting

Procurement Budgeting

Material Flow Planning

Procurement Tracking

Work Clearance Management

Design & Engineering (2.3)

Product Design & Engineering

Manufacturing Process Design & Engineering

Customer Service Management (7.6)

Customer Service & Post-Sales Support

Service Operations Management

Service Resource Planning & Optimisation

Service Planning & Forecasting

Product Reservations & Assignments

Order Entry

Order Amendments

Specifications & Requirements

Costing & Pricing

Order Tracking

Available to Promise

Quotation Management

Order Configuration & Pricing

Demand Management (7.5)

Demand Forecasting Allocation Planning

Trade Promotion

Campaign Management

Customer Segmentation

Marketing Planning

Market Research & Intelligence

Corporate Asset Management (1.3)

Property & Estate Management

Freight Management (5.2)

Freight Management

Freight Cost Calculation & Settlement

Business Development

Disciplinary Process

Metal Trading

Product Safety

Industrial Hygiene & Safety

Waste Management

Hazardous Substance Management

Recycling Management

Occupational Health

Financial Management (1.4)

Profit Centre Accounting

Cost Centre Accounting

Project & Contract Accounting

Product Cost Accounting

Profitability Accounting

Revenue & Cost Planning

Transfer PricingInvestment Management

Corporate Finance

Treasury & Risk Management

Financial Accounting (1.5)

General LedgerAccounts Receivable

Accounts Payable

Fixed Asset Accounting

Bank Accounting

Journal Accounting

Margin Analysis

Tax Accounting

Account Closing

Financial Reporting

Financial Valuation

Corporate Governance & Reporting (1.2)

Business Risk Management

Internal Audit

Health & Safety Management

Reporting & Controls

Compliance Management Legal Services

Strategic Enterprise Management (1.1)

Investor Relations Business Strategy

Performance Measurement

Strategic Planning & SimulationBusiness Consolidation

Mergers & Acquisitions

Corporate Relations

Strategic Research & Development

Stock Replenishment

Storage & Capacity Management

Stock & Asset IdentificationWarehouse Management

Material Handling & Management

Inventory & Stock ManagementGoods Receipt & Despatch

Enterprise Budgeting

Emissions Management

Plant & Manufacturing Asset Management (8.1)

Plant Procurement

Plant Investment Planning & Design

Preventive & Predictive Maintenance

Technical Resource Management

Materials, Repairs & Plant Servicing Procurement

Service Parts & Inventory Management

Maintenance Budgeting

Plant Decommissioning & Disposal

Plant Construction & Commissioning

Manufacturing Planning & Scheduling (8.2)

Material Flow Tracking

Material Flow Planning

Material Availability Planning

Plant & Resource Planning & Scheduling

Requirements Combination

Manufacturing Sequencing & Optimisation

Contracted Processing (8.4)

Contracted Inventory Control

Processing & Finishing Purchasing

External Scrap & Waste Postings

Contracted Cost Assignment

Process Control & Optimisation (8.5)

Process Control Integration

Process Specification

Equipment Alarm Management

Process Optimisation

Process Data Collection & Analysis

Reactive Production Planning

Order Split & Combination Management

Co-Product & By-product Management

Materials & Batch Management

Work-In-Progress Tracking & ReassignmentProduction Processing & Execution

Work Order Confirmation Scrap & Off cut Management

Work Product Specification

Operation & Material Configuration

Press & Public Relations

Brand Management

Internal Communications

Credit Checking

Complaints & Claims Management (7.7)

Customer Claims Management

Account Management (7.2)

Account Intelligence

Account Relationship Management

Service Development

Complaints Handling

Territory Management

Channel Planning & Development

Metals Exchange Liaison

Pricing & Valuation

Trading Contracts Management

IS & T Supplier Management

Application Services Integration Services

Data Management Services Security Services

Storage Services Data Centre Services

Computing Resources Communications Services

Invoice Preparation

Invoice Presentment & Payment

Credit Management

Collections Management

Control ServicesColour Key: Core Value Chain Market Facing Services Business Support ServicesEnterprise Management Services Out of scope for IT Breakthrough

Location, Route & Distance Services

Pricing & Sales Agreements

Customer Specifications

Resource Forecasting & Planning

Quality Inspection & Control (8.6)

Quality Sampling Plans

Test Specification Development

Quality Testing Laboratory Integration

Material Definition & Regrades

Quality Certification

Supplies Management (17)

Lead Management

Product & Materials Traceability

Research & Development (2.2)

Product Research & Development

Process Research & Development

Product Management & Specification (2.1)

Product Description & Specification

Product Management

Product Fault Management

Professional & Project Management Services (9)

Delivery Documentation & Messaging (5.5)

Information Management Knowledge Management

Energy Management

Compliance Management (18)

Facilities Management (19)

Employee Expenses Management

Supplies Inventory & Storage Management (17.4)

Supplies Purchasing (17.3)

Supplies Procurement Management (17.1)

Supplier & Catalogue Management

Contract & Agreement Management

Purchase Order Processing

Invoice Verification

Procurement Collaboration

Supplies Procurement Planning (17.2)

Requirements Planning

Procurement Forecasting

Procurement Budgeting

Procurement Tracking

Stock Replenishment

Storage & Capacity Management

Stock & Asset Identification

Warehouse Management

Material Handling & Management

Inventory & Stock Management

Goods Receipt & Despatch

Contracted Services Management (17.5)

Buildings & Grounds Management Cleaning Services

Relocation Management

Programme & Project Portfolio Management Programme & Project Planning

Programme & Project Management

Consulting & Advisory Services

Regulatory Compliance

Environmental Compliance

Legal Compliance

Corporate Policy Compliance

Site Security Management

Catering Services

Supplier & Catalogue Management

Contract & Agreement Management

Services & Resource Screening

Programme & Project Resourcing

Goods Documentation Management

Electronic Communication Management

Container & Haulage Vehicle Management

Fleet Management

Professional Services Delivery

e-Business

Insurance Services Management

Emissions Trading

Emergency Services Liaison

Inventory Accounting

Catalogue Management

Operational Research & Development

Current IT Breakthrough SAP Scope Limited coverage within ITB Scope

© 2011 Capgemini – All rights reserved 38

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Domains with associated categorized application services4 : Example

CCT

PUR

CUM

BOK

RSM

PPT

PCT SRV

ACC REP

TRA INT CCE

PLA

ORM

PER

Check Availability

Book resource

Maintain travel order Maintain customer

Compose custom offer

Book custom travel

Recommed resource

Select resource

Check plausibility

Sell custom travel

Compose custrom travel

Legend

application servicedomain

xxxYYY

xxxxxxxxxxxx

xxxxxxxxxxxx

xxxxxxxxxxxx .. of category interaction

.. of category function

.. of category process

.. of category data

© 2011 Capgemini – All rights reserved 39

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Main Step : Definition of an Ideal Application LandscapeDesigning Components

2

5

Application Landscape (AL) component realizes application services has explicit interfaces for provided and requested operations is coupled with other AL components and uses their provided operations

Def.

© 2011 Capgemini – All rights reserved 40

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Determine candidate components and refine5, 7 : Example

Candidate component All application services of the same domain and category become a

candidate component

Design Rules for refining candidate components An AL component belongs to exactly one domain. All operations of an AL component shall be of the same category. Business logic that changes at a different pace shall be separated. AL components of category data have responsibility of business

objects. AL components shall not have cyclic dependencies. AL components of different categories shall have layered dependencies

according to interaction → process → function → data. AL components shall have low coupling and high cohesion. …

7

© 2011 Capgemini – All rights reserved 41

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Main Step : Definition of an Ideal Application LandscapeReference Architecture Categorized Application Landscape

2

6

© 2011 Capgemini – All rights reserved 42

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Final AL components of CCT5, 6, 7 : Example

© 2011 Capgemini – All rights reserved 43

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Define Coupling

Degree of Coupling

Tight coupling synchronous trust (no validation) common data

Medium coupling synchronous no trust (i.e. validation) no common data

Loose coupling asynchronous no trust (i.e. validation) no common data

1

2

3

Main Step : Definition of an Ideal Application Landscape2

10

© 2011 Capgemini – All rights reserved 44

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Quasar Enterprise: Roadmap within Refined IAF Structure

Business Architecture

(business processes,business objects,business services, …)

Domainsand

Application Services

Technical Services

Business Strategy IT Strategycontextual(why?)

conceptional(what?)

logical(what?)

physical(with what?)

Information System (IS) Technical Infrastructure (TI)

IT

As-

is

Idea

l

Logical Application and

Integration platforms

PhysicalApplication and

Integration platforms

Targ

et

Logical Application Landscape (AL)components and interfaces

PhysicalApplication Landscape (AL)components and interfaces

BusinessArchitecture

1

Idea

l App

licat

ion

Land

scap

e

2

Inte

grat

ion

Plat

form

s

5

Business /Information

© 2011 Capgemini – All rights reserved 45

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3

Quasar Enterprise Method: Main Step : Evolution Planning

As-is AL Evaluated As-is AL

IDEAL

SOLL

IST

Main Evolution Scenario‘s

Target AL Roadmap (from As-is to Target)

15 16 17

18 19

Identify As-is State of Application Landscape

Evaluate As-Is State of Application Landscape

Determine Main Evolution Scenario‘s

Design Target Application Landscape

Determine Evolution Roadmap

Reference Evolution Scenario‘s

15

16

17

18

19

20© 2011 Capgemini – All rights reserved 46

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Quasar Analytics• Quality model, figures, software cockpit• Quality gates in the development process• Intelligent test procedures and test automation

Quasar Enterprise – the SOA method of Capgemini CSD

Applicationlevel ITArchitecture

Quasar – Quality Software Architecture• Overall methodology for system design (specification, construction)• Software development environment “out-of-the-box”• Components on Open Source basis• Model-driven development (models and tools)

Corporatelevel ITArchitecture

Quasar Enterprise• Service-oriented design of application landscapes• Method module to supplement IAF• Identification and design of domains and services• Reference architectures and samples for integration and evolution

Proactive controlling of softwarequality

Corporate level Business Architecture

IAF – Integrated Architecture Framework• Comprehensive architecture framework• 100% adaptable to specific client situations; from single projects

to corporate transformation• Recognised by the Open Group IT Architecture Certification Program• Viewed as market leader by analysts (Forrester,

Gartner, IDC) and key players (Microsoft, HP, Cisco, SAP, …)

Arc

hite

ctur

e fr

amew

ork

© 2011 Capgemini – All rights reserved 47

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References Quasar Enterprise

Gregor Engels, Markus Voß: Quasar Enterprise. In Informatik-Spektrum, vol. 31, no. 6, pp. 548-555. Springer (Berlin/Heidelberg) (2008)

Gregor Engels, Andreas Hess, Bernhard Humm, Oliver Juwig, Marc Lohmann, Jan-Peter Richter, Markus Voß, Johannes Willkomm: Quasar Enterprise: Anwendungslandschaften serviceorientiert gestalten. dpunkt-Verlag (München) (2008)

Gregor Engels, Andreas Hess, Bernhard Humm, Oliver Juwig, Marc Lohmann, Jan-Peter Richter, Markus Voß, Johannes Willkomm: Anwendungslandschaften serviceorientiert gestalten. In R. Reussner, W. Hasselbring (eds.): Handbuch der Softwarearchitektur, pp. 151-178. dpunkt-Verlag (2008)

Gregor Engels, Andreas Hess, Bernhard Humm, Oliver Juwig, Marc Lohmann, Jan-Peter Richter, Markus Voß, Johannes Willkomm: A Method for Engineering a true Service-Oriented Architecture. In J. Cordeiro, J. Filipe (eds.): Proceedings of the Tenth International Conference on Enterprise Information Systems (ICEIS 2008), Barcelona (Spain). Springer (Berlin/Heidelberg), vol. ISAS-2, pp. 272-281 (2008)

Andreas Hess, Bernhard Humm, Markus Voß, Gregor Engels: Structuring Software Cities - A Multidimensional Approach. In Proceedings of the 11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007). IEEE Computer Society (Washington, DC, USA), pp. 122-129 (2007)

Gregor Engels, Markus Voß: Quasar Enterprise - Anwendungslandschaften serviceorientiert gestalten. In K. Herrmann, B. Bruegge (eds.): Software Engineering 2008. Fachtagung des GI-Fachbereichs Softwaretechnik. GI, LNI, vol. 121, pp. 24-27 (2008)

Andreas Hess, Bernhard Humm, Markus Voß, Gregor Engels: Structuring Software Cities - A Multidimensional Approach. In Proceedings of the 11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007). IEEE Computer Society (Washington, DC, USA), pp. 122-129 (2007)

Gregor Engels, Andreas Hess, Bernhard Humm, Oliver Juwig, Marc Lohmann, Jan-Peter Richter, Markus Voß, Johannes Willkomm: A Method for Engineering a true Service-Oriented Architecture. In J. Cordeiro, J. Filipe (eds.): Proceedings of the Tenth International Conference on Enterprise Information Systems (ICEIS 2008), Barcelona (Spain). Springer (Berlin/Heidelberg), vol. ISAS-2, pp. 272-281 (2008)

© 2011 Capgemini – All rights reserved 48

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That‘s my life

1991 -1997 Professor Software Engineering and Information Systems, University of Leiden (NL)

since 1997 Professor Information Systems, University of Paderborn (D)- Research Topics: MDA, UML, DSL, SOA, SPL, SQA, MBT, …- currently 19 PhD students, > 200 scientific publications

since 2005 Chairman of the Board of Directors, s-lab (Software Quality Lab), PPP-institute, University of Paderborn

since 2005 Scientific Director Capgemini, CSD Research, Munich

since 2011 Collaborative Research Center „On-the-Fly Computing“, funded by Deutsche Forschungsgemeinschaft

© 2011 Capgemini – All rights reserved 4949

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Service-oriented Architecture (SOA)

Orchestration Engine

realized by

FunctionalityFunctionality Functionality Functionality

GUI

ServiceService

GUI

Service

automated process control flow isolated automated process control flow

ServiceService

Call

Business

CallCall Call

Service

Quality Objectives:

correct flexible adaptable reusable efficient +/-

Gap

bet

wee

n B

usin

ess

and

IT

© 2011 Capgemini – All rights reserved 50

Quality of Business Process Models

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51

Quality Constraints as Business Rules

standards-driven (e.g., ISO 9001)

customer-defined

1- Receive order 2- Check product availability. If not available, go to step 73- Deliver product4- Write bill5- Wait for payment6- Stop7- Reject payment8- Stop

1- The organization shall review the requirements related to the product2- Quality checks have to be performed..............................

Quality ConstraintsBusiness Process

has to satisfy

Quality of Business Process Models

Alexander Förster

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1- Checking the application data might always be followed by refusing the application. In this case, the application data will be directly removed from the system...........................

Business Process Quality Constraint

.

.

Business Process Model

Labelled Transition System

How to describe

How to formalize

Model CheckingTemporal Logic

Formulas

VerifyModel Checking

1- Receive application 2- Check the application data3- If the qualifications are not sufficient, refuse the application4- Remove the application data from the system

Quality Constraint Models

Quality Constraint Models

Modeling Language

Motivation

52

Dynamic Meta-Modeling(DMM)

GROOVE

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53

Modeling Quality Constraints

It is always the case that checking the application data might be followed by refusing the application. In this case, the application data will be directly removed from the system

refuse the application check the application data remove the application data from the system

Example1

Quality Constraint

It is always the case that checking the application data might be followed by refusing the application. In this case, the application data will be directly removed from the system

Extended Process Pattern Specification Language (EPPSL)

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54

Modeling Quality Constraints with EPPSL

If there is a possibility to make an interview, then the application cannot be accepted online, and the interview might be made per phone or per internet

make an interview

accept the application online

make an interview per phone

make an interview per internet

Example2

Quality Constraint

If there is a possibility to make an interview, then the application cannot be accepted online, and the interview might be made per phone or per internet

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Basic Blocks Temporal Relationships Logical Relationships

55

Modeling Language

Extended Process Pattern Specification Language (EPPSL)

Action [Guard] Partial Quality Constraint Model

InitialNode ActivityFinalNode Action Guard AnonymousStep ConstraintContainer

Temporal Relationships Logical Relationships

Next

After

Until

All

PossiblyNext

PossiblyAfter

PossiblyUntil

PossiblyAll

And

OR

Not

Imply

Deterministic Non-deterministic

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56

Formalizing Quality Constraints

Business Process Quality Constraint

.

.

Business Process Model

LabelledTransition System

How to formalize

Model CheckingTemporal Logic

Formulas

1- Always checking the application data might be followed by refusing the application. In this case the application data will be removed from the system..............................

1- Receive application 2- Check the application data3- If the qualifications are not sufficient, then refuse the application4- Remove the application data from the system

EPPSL Quality Constraint Models

EPPSL

Translation

CTL-Formulas

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57

Pattern-Based Translation into CTL

It is always the case that checking the application data might be followed by refusing the application. In this case, the application data will be directly removed from the system

check the application data

EPPSL Pattern CTL Formula

Action S Action S*

S AX(S*)

Action Action

EF(S*)S

SAction AG(Action S*)

remove the application data from the systemrefuse the application

remove the application data from the systemAX(remove the application data from the system)

refuse the application AX(remove the application data from the system)

EF(refuse the application AX(remove the application data from the system))

AG(check the application data EF(refuse the application AX(remove the application data from the system)))

Example1

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58

Quality of Business Process Models

Business Process Quality Constraints

.

.

Business Process Model

LabelledTransition System Model Checking

1- Always checking the application data might be followed by refusing the application. In this case the application data will be removed from the system..............................

1- Receive application 2- Check the application data3- If the qualifications are not sufficient, then refuse the application4- Remove the application data from the system

EPPSL Quality Constraint Models

EPPSL

Translation

CTL-Formulas

Dynamic Meta-Modeling(DMM)

GROOVE

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Literature on Business Process PatternsA. Förster, G. Engels, T. Schattkowsky, R. Van Der Straeten: Verification of Business Process Quality Constraints Basedon Visual Process Patterns. In Proc. 1st IEEE Int. Symposium on Theoretical Aspects of Stoftware Engineering (TASE) 2007, Shanghai, China, pp. 197-208, IEEE Press, 2007

A. Förster, T. Schattkowsky, G. Engels, R. Van Der Straeten: A Pattern-driven Development Process for Quality Standard-conforming Business Process Models: In Proc. IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC), Brighton 2006, pp. 135 - 142. IEEE Computer Society, 2006.

A. Förster, G. Engels, T. Schattkowsky: Activity Diagram Patterns for Modeling Quality Constraints in Business Processes. In Proc. ACM/IEEE 8th International Conference on Model Driven Engineering Languages and Systems (MoDELS 2005), Jamaica, October 2005, pp. 2-16. LNCS 3713, Springer-Verlag, 2005.

Lial Khaluf, Christian Gerth, Gregor Engels: Pattern-Based Modeling and Formalizing of Business Process Quality Constraints. In H. Mouratidis and C. Rolland (eds.): Proceedings of the 23rd International Conference on AdvancedInformation System Engineering (CAiSE'11). Springer (Berlin/Heidelberg), LNCS, vol. 6741, pp. 521-535 (2011)

Gregor Engels, Jan Hendrik Hausmann, Reiko Heckel, Stefan Sauer: Dynamic Meta-Modeling: A Graphical Approach tothe Operational Semantics of Behavioral Diagrams in UML. In A. Evans, S. Kent, B. Selic (eds.): Proceedings of the 3rd international conference on the Unified Modeling Language (UML 2000), York (UK). Springer (Berlin/Heidelberg), LNCS, vol. 1939, pp. 323-337 (2000)

Christian Soltenborn, Gregor Engels: Analysis of UML Activities with Dynamic Meta Modeling Techniques. In T. Kühne (eds.): Symposium "A Formal Semantics for UML" (satellite event of the MoDELS conference 2006), Genova (Italy). Springer (Berlin/Heidelberg), LNCS, vol. 4364, pp. 329-330 (2007)

59

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Service-oriented Architecture (SOA)

Orchestration Engine

realized by

FunctionalityFunctionality Functionality Functionality

GUI

ServiceService

GUI

Service

automated process control flow isolated automated process control flow

ServiceService

Call

Business

CallCall Call

Service

Quality Objectives:

correct flexible adaptable reusable efficient +/-

Gap

bet

wee

n B

usin

ess

and

IT

© 2011 Capgemini – All rights reserved 60

Quality of Business Process Models

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Topics of the Talk

61

Service-oriented Architecture –Experiences, Ideas, Innovations

EPPSLQuality Constraints

?

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Collaborative Research Center 901

• Automated configuration and execution of IT Services

• Organisation of world-wide distributed service markets

62

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Actors in On-The-Fly Computing Markets

Client

ProviderOTF Compute CenterOTF Software Provider

OTFservice provider

IT services Market Organisation

ConfigurationMatching Matching

PartialInformation

PartialInformation

63

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Sample Scenario

Market

?A

H

Languages

Languages

G

Certification

Matching

?A = Route • restaurant / cinema• by foot/ by bus• response time <= 10 sec (90 %)• …

B C

Configuration

Analysis

PaderTouristik

PaderSprinter

TripPlanner

Rating

Google Maps

64

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Example

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

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Life is not that easy ...

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

X

Service not available

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Self-adaptation meets SOA

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Service

BusinessProcess

Application

Self-adaptation (MAPE-K)

Monitor

Analyze Plan

ExecuteKnowledge

Self-recovering from faults occurring at runtime without human intervention

S Esensor effector

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Abstract view on a self-recovering system

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Mon

itorin

g

S

E Recovery

Normalsystemstate

Faultsystemstate

Execution of recovery strategy

Fault occurs

System

The system does not fulfil all functional and non-

functional requirements.

sensor

effector

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Self-recovering Business Applications

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011 69

Service

BusinessProcess

Application

Mon

itorin

gWhy?

When?

What?

How?

Recovery

Why?

When?

What?

How?

Metzger, A.; Pohl, K.Towards the Next Generation of Service-Based Systems: The S-Cube Research Framework In Advanced Information Systems Engineering, 2009.

S

S

S

E

E

E

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How to answer these questions?

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011 70

Goal-oriented Requirements Engineering

Design of self-recovering business applicationProcess-

Design

Specification of goals, requirements and obstacles

Specification of monitoring concepts and recovery strategies

Application

Service

Business Process Recovery

Mon

itorin

g

Adaptation-Design

Benjamin Nagel

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How to answer these questions?

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011 71

Goal-oriented Requirements Engineering

Design of self-recovering business applicationProcess-

Design

Specification of goals, requirements and obstacles

Specification of monitoring concepts and recovery strategies

Application

Service

Business Process Recovery

Mon

itorin

g

Adaptation-Design

Specification of goals, requirements and obstacles

Which information need to considered in the requirements engineering and how can they be specified on an appropriate level of abstraction?

1

How can the derivation of business design and the definition of recovery strategies be aligned in a

consistent way?2

How can monitoring concepts and recovery strategies be specified for service-oriented business

applications?3

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Goal-oriented RE

Existing work of goal-oriented REKAOS [Dardenne1993]i* [Yu1997], Tropos [Besciani2004]Combined approach of KAOS & RELAX [Cheng2009]

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Extended requirements specification

Goal Why?

What?

How?

Sub-Goal

Sub-Goal

Req Agent

Obstacle

When?

72

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Extending KAOS

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Mon

itorin

g Recovery

Extended requirements specification

How?

When?

What?

Thresholds StrategyAction sequence

Action

Context element to be monitored

ConditionsInvariants

Why?

How?

When?

What?

Why?

Context element to be adapted

Goals

Extending KAOS with adaptive aspects

73

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Design of service binding

Systematic Derivation

Existing workFrom goals to processes [Pasquale2009]From goals to software design [Lamsweerde2003],

[Yu2008]Agent-oriented approach [Morandini2008]Design pattern [Ramirez2010]

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Derivation methodology

Operatio-nalization of

goals

Definition of activities and process flow

Iterative concretization

of recovery strategies

Align recovery strategies

with activities and process

Process Design

Adaptation Design

Define adaptation on

service binding & composition

74

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Recovery Strategies

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Specification of recovery strategies

Service

BusinessProcess

Monitoring of business

performance indicators

Recovery Pattern

Adapting process flow

Adapting service binding

SLA / SLO compliance monitoring

DiscoveryFaultCompositionFault

BindingFaultExecutionFault

S

S

E

E

Formal specification of monitoring concepts and recovery strategiesInter- and intra-layer adaptation

Adapting service composition

75

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Problem – Solution Mapping

Self-recovering Business Applications - Benjamin Nagel - s-lab Research Days 2011

Extended requirements specification

Derivation methodology

Specification language for monitoring

and recovering

Explicit “Adaptation Design” for self-

recovering business applications

Missing consideration and identification of adaptation logic

in the RE1

Methodical gap in the derivation of consistent adaptation specification

2

Modeling gap for the specification of recovery

strategies3

76

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Conclusions

77

Service-oriented Architecture –Experiences, Ideas, Innovations

EPPSLQuality Constraints

Self-adaptive SOA Systems

Quality of SOA SystemsSOA Method

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Thank you very much for your attention!

www.de.capgemini.com

[email protected]