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SERVICE LEVEL AGREEMENT
ScoutingIrelandServicesCLG&
ScoutingIreland(TheAssociation)
Post Scouters Conference 2016 Explanation
• This presentation is to introduce the concept of a Service Level Agreement (SLA) between The Company and The Association
• This will be backed up by a detailed document to be published ASAP
• Very good input was received from the participants at the Scouters Conference to assist in finalising this document
Scouting Ireland Mission
ScoutingIrelandisdedicatedtoenablingandempoweringyoungpeopletorealise theirpotential,throughitscorevaluesbasedontheScoutPromiseandLaw,fosteringactivecitizenshipandhelpingcreateabettercommunity;societyandworld.
OurMissionwillbeachievedby:
• facilitatingyoungpeopleintheirownpersonaldevelopment.• providingthemwiththeopportunitiestolead.• andfosteringthecorevaluesoftheScoutPromiseandLawandactivecitizenshipamongourYoungPeople.
Vision For Scouting Ireland
ScoutingIrelandtobeIreland’sleadingeducationalyouthorganisation andbeseenasinnovative,influential,dynamicandmakingarealcontributiontolocalcommunities,acrosstheislandofIreland.
Withaninclusiveandprogressiveculture(basedonScoutLawandPromise)youngpeoplearefulfillingtheirpotential,facilitatedbyAdultVolunteerswhoarecommittedtotheyoungperson’seducationandpersonaldevelopment.
• Empoweringyoungpeopletoreachtheirfullpotential• Communitybasedorganisation• Faithrespectfulandvaluesbasedorganisation• Improvingtheworld• Equality,diversityandinclusivity
Scouting in Action
EnsuringScoutingIrelandisanorganisation shapedbyYoungPeopleinpartnershipwithAdults
• GroupMeasurable• Scoutertraining
DefiningScoutingIreland’simpactandrelevancyinthecommunity
• Partnershipswithexternalkeystakeholders• Increasedengagementinwidercommunityandsocietyissues• Participationinwidercommunityissues
Scouting in Action
YouthProgramme
• Programme Reviewanddevelopment• SupportingScoutGroups• Scoutingintheoutofdoors
Safeguarding,healthandsafety
• Safeguarding,healthandsafetypoliciesinplace• EnsuringasafeenvironmentexistsinallScoutingfacilitiesandplaces
Scouting for the future
StrategicPlanning
• Rollingreviewofstrategicobjectsandaims• StrategicresearchanddevelopmenttoensurerelevanceofScoutingtoyoungpeople
• Createadefinedapproachforresearchandinformdecisionsmaking
CommunicationsandMarketing
• BuildastronginternalandexternalimageofScoutingIreland• Membershipretentionplancreated
Scouting for the future
FlagShipActivities
• PlanningfortheWorldScoutMoot2021• NationalActivities(JamboRi 18,WSJ2019)• Servicelevelagreementsinplace
SuccessthroughScoutGroups
• SupportingLocalScoutGroupsandensuringcomplianceatalocallevel.
• QualityScoutingExperienceforyoungpeople
Business effectiveness
VolunteersandProfessionalsworkingtogether
• OperationplanagreedandmonitoredateachNMCmeeting.• Traininganddevelopment,supportingstaffandvolunteerstodotheirwork.
FinancialManagement
• Managementofdaytodayfinancialmatterswithinbudgetandontime
• Growcurrentincomestreams• Threeyearrollingbudgetplan
Business effectiveness
ProfessionalResourcesManagement
• CEOreport• Highlightorganisational risks
Governance
• Governancecompliance
Building capacity and capability
GrowthinthenumberofyoungpeopleengagingwithhighqualityScouting
• Numberofnewgroupsopened• Statusofgroupsacrossthecountry• QSEimplementedinallgroups
Organisational Change
• Developmentofthebusinesstosuittheorganisation• Reviewbusinessprocessesandcapabilities.
Building capacity and capability
FacilitiesManagementandDevelopment
• CampsitesandFacilities• Equipment– NT/Quartermaster
AdultResources• ImplementationofnewtrainingScheme• ComplaintsManagement• SafeguardingandTraining• Strengtheningsupportstructures
WHO WHAT
WHEREWHEN
HOW
MEASURE?
Thank You