Service Charging Platform

Converged Billing

0 Account Balance Management0 Subscription Charges0 Balance Transfer0 Charges0 Limitations0 Credit Reservation and Refund0 Rated Service Charge0 Balance Adjustment0 Payments0 Credit Limit Management0 Balance Expiry Management

0 Services0 Create as many services and their offerings 

0 Corporate Billing and Enterprise Accounts0 Multiple using parties under a single paying party

Modules

Converged Billing

0Account Balance Management0 Subscription Charges0Balance Transfer0Charges0Limitations0Credit Reservation and Refund0Rated Service Charge0Balance Adjustment0Payments0Credit Limit Management0Balance Expiry Management

Modules

Converged Billing

0Services0Create as many services and their offerings 

Converged Billing0Payment Processing0Voucher Redemption0Support for multiple voucher systems0Subscriber wise failed recharge attempt count0Plan Selection based on PIN0Maximum Balance Check0Service Credit Redemption0 Interface with Franchisee Self-Care portal0 Interfaces with SMS and IVR gateways

Converged Billing0Open API for integration of payment kiosks0Offline Payment 0PoS Integration0CSR portal integration0Online Payment0Payment gateway integration

Converged Billing0Paypal / Money Booker other such gateways

support0Extensible online payment gateway integration0Automatic payment triggers in real-time0 Interface with service management systems for

automatic resumption of services

Converged Billing0Billing Cycles0Flexible management of billing cycles0Daily Cycle0Weekly Cycle (Any of the seven days)0Monthly Cycle (Any of the 31 days)0Quarterly Cycle0Yearly Cycle0Others0Support for perpetual services 

Converged Billing0Subscription Model0Support for base subscription of each using party

for each service0Bundled services with Plan level subscription

charges0Support for Service add-ons

0Extra features0Higher QoS

0Support for Resource add-ons0Extra Resources

0Support for Counter add-ons0Extra Duration0Extra Usage0Extra Events

Converged Billing0Subscription Charges0Automatic billing cycle processing0Base service subscriptions0Subscribed Add-Ons

0Service Add-Ons0Value Added Services0Resource Add-Ons0Counter Add-Ons

Converged Billing0 Line Rents0 Amortized charges (charges that stop after amount has

been debited)0 Counter instances refresh on charging system0 Prorated charges for mid-cycle subscriptions and changes0 Activation charges0 Non-default charges for individual subscribers0 Approval workflows for non-default charge authorization0 Rule based deduction based on Subscriber’s life cycle0 Charging Priority0 Charging Retries0 Late Payment Charges0 Cancellation Charges 

Converged Billing0Rated Service ChargesProvides an interface to the Charging Applications to inform values of charging details for each CDR and get a matching Sub-Invoice ID to store with the CDR

0 Interface with Charging and Rating engine for real-time rated service charges

0Detailed Sub-Invoicing for each CDR0Service Management events upon balance

depletion 

Converged Billing0 Invoicing and Financials0Separation of pre-paid and postpaid subscribers0Automatic Invoice generation0Sending of invoice as per customer preference0Email0Printing0Flexible skin based interface for invoice formatting0Flexible rules to club CDRs into sub-invoices to

show as a single line item in main invoice0Detailed reporting for aging and dunning etc.0Detailed interface for export to external accounting

and financial systems

Converged Billing0Miscellaneous Adjustments0 Interface in CSR portal to post adjustments0Support for work flow definition for approval

process0Detailed classification of all adjustments into

charge heads0Service Management interfaces for blocking /

resuming services 

Converged Billing0Non-Usage Charges0Detailed definition of non-usage charges0Flexible deduction frequency (Daily, Weekly,

Monthly, other variations)0Consolidated reporting on invoices 

Converged Billing0Subscriber State Management0Rule based life cycle for Subscribers0Voluntary blocked subscribers 

Converged Billing0Unsubscribed users and pay as you go plans0Unsubscribed user authentication0PIN based signup0Partner Subscriber Manager0Subscription based plans (hour pass, day pass,

week pass and so on)  

Converged Billing0Promotions0Campaign Management0Support for most complex rule definition using

work flow languages for passing on bonuses to matching customers

0Promo-code management0Published and individual promo-code support0 Integration with Customer self-serve portal0Multiple possible bonuses and benefits0Extra cash bonus

Converged Billing0Extra counter bonus0Extra duration0Extra usage0Extra events0Higher sub-totals0Extra Item Bonus (To be manually shipped)0Lower or zero subscription charges for a defined

period0Cross service bonuses0Detailed tracking of issues bonuses 0Cost of sales analysis for issued bonuses0Detailed tracking of each issued bonus to applicable

campaign 

Converged Billing0Virtual Operators Management0Manage Virtual Operators0Account Balance Management for Virtual Operators0 Invoicing and Payments0Self-Serve Portal0Product Management0Rate Management0Subscriber Management0Subscription Management0Reporting0Multiple Currencies 

Converged Billing0Taxation0Payment based taxes0Unlimited payment taxes supported0Tax exemptions record for individual subscribers0Usage based taxes0Tax deduction on subscription charges0Tax deduction on rated service charges0Charge head based flexible taxation policy0Allowing tax exemption on some services0 Interface for Charging and other engines to pull

taxation rates

Converged Billing0Multiple Service BillingEnables a service provider to offer multiple services to its customers

Converged Billing0Charge Head ManagementFlexible definition of Charge Heads which then apply to different revenue heads and integrate with external GL systems0Charge Head Group Management0Charge Head Management

0Administration GUI

Converged Billing0Administration GUI

Converged Billing

0Multiple Services 0 Create as many services and their offerings

Business Use Cases

Converged Billing

0Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party

Business Use Cases

Converged Billing

0Account Balance Management 0 Subscription Charges0 Balance Transfer0 Credit Reservation and Refund0 Rated Service Charge0 Balance Adjustment0 Payments0 Credit Limit Management0 Automatic Payment processing triggers

Business Use Cases

Converged Billing

0Payment Processing 0 Voucher Redemption

0Support for multiple voucher systems0 Service Credit Redemption

0 Interface with Franchisee Self-Care portal0 Interfaces with SMS and IVR gateways0Open API for integration of payment kiosks

0 Offline Payment 0PoS Integration0CSR portal integration

Converged Billing0 Online Payment

0Payment gateway integration0Paypal / Money Booker other such gateways support0Extensible online payment gateway integration0Automatic payment triggers in real-time

0 Interface with service management systems for automatic resumption of services

Converged Billing0Billing Cycles

0 Flexible management of billing cycles0 Support for perpetual services

Converged Billing0Subscription Model

0 Support for base subscription of each using party for each service

0 Bundled services with Plan level subscription charges0 Support for Service add-ons

0Extra features0Higher QoS

0 Support for Resource add-ons 0Extra Resources

0 Support for Counter add-ons 0Extra Duration0Extra Usage0Extra Events

Converged Billing0Subscription Charges

0 Automatic billing cycle processing 0Base service subscriptions0Subscribed Add-Ons

0 Service Add-Ons0 Value Added Services0 Resource Add-Ons0 Counter Add-Ons

0Line Rents 0 Amortized charges (charges that stop after amount has been debited)

Converged Billing0 Interface with service management elements to block

services if needed0 Counter instances refresh on charging system.0 Prorated charges for mid-cycle subscriptions and

changes0 Activation charges0 Non-default charges for individual subscribers

0Approval workflows for non-default charge authorization0 Rule based deduction based on Subscriber's life cycle

Converged Billing0Rated Service Charges

0 Interface with Charging and Rating engine for real-time rated service charges

0 Detailed Sub-Invoicing for each CDR0 Service Management events upon balance depletion

Converged Billing0 Invoicing and Financials

0 Separation of pre-paid and postpaid subscribers0 Automatic Invoice generation0 Sending of invoice as per customer preference

0Email0Printing

0 Flexible skin based interface for invoice formatting0 Flexible rules to club CDRs into sub-invoices to show as

a single line item in main invoice0 Detailed reporting for aging and dunning etc.0 Detailed interface for export to external accounting and

financial systems

Converged Billing0Miscellaneous Adjustments

0 Interface in CSR portal to post adjustments0 Support for work flow definition for approval process0 Detailed classification of all adjustments into charge

heads0 Service Management interfaces for blocking / resuming

services

Converged Billing0Non-Usage Charges

0 Detailed definition of non-usage charges0 Flexible deduction frequency (Daily, Weekly, Monthly,

other variations)0 Consolidated reporting on invoices

Converged Billing0Subscriber Life Cycle Management

0 Rule based life cycle for Subscribers0 Voluntary blocked subscribers and subscriptions0 Interface to service management systems for suspension

/ resumption of services

Converged Billing0Unsubscribed users and pay as you go plans

0 Unsubscribed user authentication 0PIN based signup0Partner Subscriber Manager

0 Subscription based plans (hour pass, day pass, week pass and so on) 0Duration caps0Usage caps0Event caps

0 Bandwidth and other service profile settings

Converged Billing0Promotions

0 Campaign Management0 Support for most complex rule definition using work

flow languages for passing on bonuses to matching customers

0 Promo-code management 0Published and individual promo-code support0 Integration with Customer self-serve portal

0 Multiple possible bonuses and benefits 0Extra cash bonus0Extra counter bonus

0 Extra duration0 Extra usage0 Extra events0 Higher sub-totals

Converged Billing0Lower or zero subscription charges for a defined period

0 Cross service bonuses0 Detailed tracking of issues bonuses

0Cost of sales analysis for issued bonuses0Detailed tracking of each issued bonus to applicable

campaign

Converged Billing0Virtual Operators Management

0 Manage Virtual Operators0 Account Balance Management for Virtual Operators0 Invoicing and Payments0 Self-Serve Portal

0Product Management0Rate Management0Subscriber Management0Subscription Management0Reporting

Converged Billing0Multiple Currencies

0 Manage customer balances, subscription charges, rated service charges in multiple currencies.

Converged Billing0Taxation

0 Payment based taxes 0Unlimited payment taxes supported0Tax exemptions record for individual subscribers

0 Usage based taxes 0Tax deduction on subscription charges0Tax deduction on rated service charges

0 Charge head based flexible taxation policy 0Allowing tax exemption on some services

0 Interface for Charging and other engines to pull taxation rates

Converged Billing0Operational Support

0 Monitoring0 Bulk Operations

0Flexible Transactional API0Work Flows

0 Reporting0 Text files based activity feeds