Service accessibility by category of service provider CROP-Missisquoi 2000

Info-Sante

CLSC

CHSLD

Private residence or nursing home

ER / clinic

Private nursing or homecare

Communty organization

Hospital overnightPrivate doctor

50%

55%

60%

65%

70%

75%

80%

85%

90%

Private doctor Hospital overnight Communtyorganization

Private nursing orhomecare

ER / clinic Private residence ornursing home

CHSLD CLSC Info-Sante

Service accessibility by category of service providerCROP-Missisquoi 2000

6%

16%21%

26%

43% 43% 44% 46%

59%

68% 70% 71% 72% 74%

84%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Quebec's English-speaking communitiesThose who used English with CLSCs

(n= 3126)CROP-Missisquoi 2000

13%21%

27% 31%

42% 43%48% 48%

55% 56% 60%69% 70%

83%

100%

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Quebec's English-speaking communitiesThose who used English with Info-Santé


19%

40% 43%50% 52%

59% 61%66% 67% 67%

83%89% 89%

100%

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Quebec's English-speaking communitiesThose who used English in CHSLDs


26%31%

42%

49%52% 54% 56%

64%

73% 75% 76%79%

83%86%

92% 93%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

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Quebec's English-speaking communitiesThose who used English with physicians


4%8%

14%20%

28%

40% 41%47% 49%

58% 59%65%

69%73%

78%83%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Quebec's English-speaking communitiesThose who used English in Emergency Rooms


12%

27%

38% 39% 40%

56%60% 63%

70%74%

81% 83%87%

92% 94%

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Quebec's English-speaking communitiesThose who used English for Hospital overnight


Relative importance of service in English: when received and when not receive

CROP-Missisquoi 2000

1.46

0.57

0.840.91

1.141.08 1.05

0.97 0.95

0.95

0.990.981.02

11.020.97

1.040.99

0.5

0.6

0.7

0.8

0.9

1

1.1

1.2

1.3

1.4

1.5

1.6

CHSLD Info-sante privateresidence or

home

communityorganization

hospitalovernight

ER oroutpatient

clinic

privatenursinghome

CLSC doctor inprivate ofice

relative perceived importance when NO service in English

relative perceived importance when served in English

The active offer of service in English, by age cohort

CROP-Missisquoi 2000 (n=3126)

40%

50%

60%

70%

80%

90%

100%

total 18-24 25-34 35-44 45-54 55-64 65 and over

doctor CLSC Info-Sante ER or outpatient Hospital stay CHSLD

86%80% 78%

73% 72% 70%66%

61%

75%

26%

0%

28%

6%

31%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

doctor hospital cty org ER prvtresdc

CHSLD CLSC Infosanté PVTnurse

PROVINCE Bas-St-Laurent

Services de santé en anglais Health and social services in English

Bas-St-Laurent (n=32) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

42%

12%

0%

8%

0% 0%0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Saguenay-Lac St Jean


Saguenay-Lac St Jean (n=50) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

52%

27%21% 20% 18%

43%

21% 21%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Québec (région


Québec (région) (n= 98) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

31%

39%

21%

4%

15%19%

26%

13%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Mauricie


Mauricie (n=65) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

63%

40%

56%61%

89%

79%75%

56%

72%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Estrie


Estrie (n=251) CROP-Missisquoi 2000


Montreal – secteur ouest (n=426) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

89%82%

74%

79%96%

74%73%

85% 80%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE mtl-ouest


Montréal – secteur centre (n=383) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

96%89%

83% 82% 83%89%

78%70%

83%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE mtl-secteur centre


Montréal – secteur est (n=189) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%81%

70%

46%

55% 54% 56%

85%

69%

77%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

doctor hospital cty org ER prvt resdc CHSLD CLSC Infosanté PVTnurse

PROVINCE mtl-secteur est


Outaouais (n=248) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

92%

74%

45%42%

69%

68%67%70%69%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Outaouais


Abitibi-Temiscamingue (n=100) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

54%

63%

100%

69%

82%

50%

43%

27%

100%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Abitibi-Temiscamingue


Côte-nord (n=175) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%76%

92%95%

73%

86%

100%

71%

83%

95%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Côte-nord


Nord du Québec (n=98) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

87%

71%

100%

89%84%

100%

89%

73%

86%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Nord du Québec


Gaspésie-les Iles (n=175) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

60% 58%

82%

60%

70%66%65%

74%

83%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Gaspésie-les Iles


Chaudière-Appalaches (n=36) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

49%44%

56%

14%

100%

67%

46%

70%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Chaudière-Appalaches


Laval (n=173) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%73% 72%

64%

47%

83%89%

44%

55%

30%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Laval


Lanaudière (n=60) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

56%

38%41%

81%

40%

16%

48%

72%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Lanaudière


Laurentides (n=171) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%

64%

56%

67%

49%

65%

52%

43% 43%

97%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Laurentides


Montérégie (n=396) CROP-Missisquoi 2000

86%80% 78%

73% 72% 70%66%

61%

75%75%

94% 94%

78%82%

59% 59%

48%

63%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



PROVINCE Montérégie

Documents

Service accessibility by category of service provider CROP-Missisquoi 2000