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FEBRUARY WEBINAR Serious Play: Blurring the Lines between Work and Games

Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

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Page 1: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

FEBRUARY WEBINARSerious Play: Blurring the Lines between Work and Games

Page 2: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Who’s whoJason GorfineGroup Manager, Media / UX

About JasonJason is currently the Media/UX Group Manager for Intrepid Learning. He has been working in both the training and marketing industries for over 13 years. g g yHe has lead web/mobile UX design and consulting efforts for clients such as Bloomberg, State Street Global Advisors, T-Mobile, and Walmart. An award-winning designer, Gorfine holds an undergraduate degree in Mass Communications from Virginia Tech.

About IntrepidIntrepid helps organizations apply learningIntrepid helps organizations apply learning technology to accelerate workforce productivity and drive business growth.

Learn more at…

http://www.intrepidls.com

Page 3: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Agendag

Page 4: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Poll:

Do you plan to use games to help your employees learn in 2012?

A. DefinitelyB Very likelyB. Very likelyC. Somewhat likelyD N t lik lD. Not likelyE. No, we will not

Page 5: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

USING GAMES TO LEARN

Page 6: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Who is using games to improve performance?

Page 7: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Who is using games to improve performance?

Page 8: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

OBLIGATORY QUOTES & STATISTICS

Page 9: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Business use of games is expanding

“By 2014, more than 70% of y ,Global 2000 organizations will have at least one

fgamified application.” - Gartner Research

Market Potential of $2.8B by 2016 - M2, Media & Entertainment Research

Page 10: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

11%Employees that train using games

11%%better at grasping facts

14%higher knowledge of job skills14%

9%higher knowledge of job skills

9%better information retention

- University of Colorado Denver Business School

Page 11: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Companies that optimized engagement for their employees and customers outperformed their competitors

by

in gross margin

in sales growth

- Gallup

Page 12: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

FACT:

GAMES HELP YOU LEARN

Page 13: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

ANOTHER FACT:

YOU ALREADY KNOW THAT

Page 14: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Poll:

What was your favorite period/class/bell in elementary school?

A. MathB HistoryB. HistoryC. EnglishD RD. RecessE. Science

Page 15: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Eight ways games help us learn

Engagementhttp://www bunchball com/products/

Feedbackhttp://www rexbox co uk/epicwin

Behavior reinforcement

http://www.bunchball.com/products/

Skills practice

http://www.rexbox.co.uk/epicwin

Behavior reinforcementhttp://ribbonhero.com/

Skills practicehttp://www.virtualheroes.com

Active participationhttp://www.mindbloom.com/

Teamworkhttp://battlelog.battlefield.com

Emotional appealhtt // illi t ti /

Funhtt // ihttp://willinteractive.com/ http://www.rovio.com

Page 16: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

REAL WORLD EXAMPLES

Page 17: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Active Listening and Questioning to Better Serve Customers

Page 18: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 19: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 20: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Think You Know UPS University?

Page 21: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 22: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 23: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 24: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 25: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 26: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 27: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 28: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
Page 29: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning
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GETTING STARTED WITH GAMES

Page 31: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Pick your hardware, then pick your technology(Not the other way around)(Not the other way around)

Laptops & DesktopsLaptops & Desktops

TabletsAbout 58% of which are iPads

Smartphones(i.e. no old Blackberries or Windows Phones)

Page 32: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Pick your designer, then pick your developer

PartnersYou

*Insert you here*

You + PrebuiltYou Prebuilt

Page 33: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

TIPS & WARNINGSAKA THINGS I PERSONALLY HAVE DONE RIGHT/WRONG IN THE PAST

Page 34: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Tips» Define your goals upfront (business & learning)» Compare those goals to the intent of your game idea» Start small

Warnings» If time to market is critical, think twice about going with a game» If you’re deploying from an LMS, make sure it can support

what you want to do» The devil is definitely in the details

Page 35: Serious Play: Blurring the Lines between Work and Games articles/Webinars... · Group Manager, Media / UX About Jason Jason is currently the Media/UX Group Manager for Intrepid Learning

Questions?

CONTACT OUR SPEAKER

J G fiJason GorfineGroup Manager, Media/[email protected] d s co

GAMIFICATION SOUVENIER

Download our gamification infographic at:

www.intrepidls.com/intrepid-learning-blog/p p g g