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The Journey JUNE 2011 CNA WEEK: JUNE 16-23 MEN'S HEALTH WEEK PASSING IT ON Great staff, great causes Tips to stay healthy at any age! NNHW 2011 Celebrations across the state

September 2011

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A newsletter of Passages Hospice.

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Page 1: September 2011

The JourneyJUNE 2011

CNA Week: JuNe 16-23

MeN's HeAltH Week

PAssiNg it ONGreat staff, great causes

Tips to stay healthy at any age!

NNHW 2011 Celebrations across the state

Page 2: September 2011

3Passages Hospice2Passages Hospice 2Passages Hospice

Your passage to care and comfort.

847-695-1431

On the web:www.passageshospice.com

Email:[email protected]

Phone:

Our Mission Passages is dedicated to the human spirit — helping patients and families cross a road they may have never faced before. We provide the courage to see the beauty in this last journey and give the expertise that provides the comfort, care and support needed for each step of the way.

Administrators Seth Gillman Gwen Hilsabeck

Clinical ServicesCarmen Velez

Physician ServicesChris Doyle

Social ServicesAlice Amro

Spiritual CareJoe Barefield

FoundationKansas Swain

Medical Director Dr. Birinder Marwah

AdmissionsLee Moore

From the AdministratorSeth Gillman

Who are you to refer to usas "only" a CNA?

We're the ones who wash and dressour patients for the day.

We're the one's who take the timeto listen to them speak.

We listen about their lifetimein a forty hour week.

We also give our hands to holdwhen someone's feeling scared.

It's not easy being a patient. You're never quite prepared.

We take the time to listenby lending both our ears.

We listen to their worriesor how they've spent their years.

Our arms were made to reachand even wrap around.

To give our patients hugswhen they're feeling a little down.

We help our patients do the thingsthey used to do on their own.

Everybody needs some help,even when we're grown. So who are you to refer to usas "only" a CNA?

We do our best to meet their needswithin our working day.

We chose to do this jobthe job did not choose us.

We sympathize and empathize.Compassion is a must.

We try to keep them comfortableand free of any fear.

We sit along beside themwhen that time is near.

We hold their hand, stroke their hair,just making sure they know.

They're not alone, an aide is there,it's ok for them to go.

To all the CNAs, keep your head held high,

We're not "only" CNAs.WE'RE ANGELS IN DISGUISE!!

The 34th Annual National Nursing Assistant's Week is June 16-23, 2011, and in honor of that event, I wanted to share with all of you a poem I found. I know that the work is difficult at times, but I know it can be rewarding and heaven-sent for our patients. It should never be overlooked, but sometimes it is. This poem was written by a CNA who works in a nursing and rehabilitation facility.

Only A CNA?By: Dawn Mazzola

I became a chaplain almost twenty years ago, first in a prison and then with the NASCAR organization. During that time, and even more so as a hospice

chaplain, I believe a big part of my ministry is simply being present. Having a loved one on hospice is a frightening time. Your world, and your family, is about to change forever. I encourage families to think of the dying process as a transition, not an end. The loved one is transitioning to another place, wherever you believe that place is. Your family is transitioning into another piece of its history. Your interaction with your loved one is transitioning, too. You may not see them, or hold their hand, but they will still be a part of your life.

Silence can be difficult, but it can also be a gift. When all the questions have been asked, and goodbyes have been said, sometimes it is enough to simply sit. I try to offer as much conversation as a family wants or needs, but I am also glad to just be present in the room. I consider it an honor to be a part of this time. None of us know how long we have left in the world, or how long those we love have. The most we can do is to prepare for the transition - through our love and actions. When the preparing is complete, I pray that your presence will be enough.

Through the eyes of a chaplain

Ruth Newell, Chaplain

Ministry of presence

As a hospice s o c i a l worker, I am a f f o r d e d the unique opportunity to work with individuals

and families as they traverse the challenges presented at the end of life. What we do as social workers is more than just walking in and out of the lives of other people. Social workers must try to understand where each person is in life, as well as how that individual thinks and feels, so that we can help him or her

from an empathic viewpoint. It is an endeavor of love, and I feel honored that so many patients and families trust me to impact their lives and be a part of their personal stories in some way. Although I am new to Passages, I have gained such respect for the work of my coworkers. From the members of the interdisciplinary team to the countless people working behind the scenes, it is obvious that in order to do the best job, we must truly care about each patient as an individual. I am honored to be part of such a collaborative effort, and I love hearing the positive

feedback from families about how our work has made an important difference in the lives of their loved ones. As I grow in my role, I look forward to working with new families, new individuals and new teams. It is a responsibility I take seriously. Thank you for giving me, and all Passages social workers, your trust.

Unique and individual

Kate Pinnow, Social Worker

Social Scene

Page 3: September 2011

4Passages Hospice

Jimmy chose hospice after his experience with hospice when he lost a close friend to Parkinson’s Disease. He gained a general understanding of the disease and did not hesitate to take on his first assignment of providing comfort a hospice patient with Parkinson’s. Jimmy visits his assigned patient, William*, consistently each week and in a short period of time has developed a close relationship with both William and his caregiver. Jimmy’s friendly and outgoing personality seems to revitalize William during each visit and he is more alert with Jimmy. William's wife especially appreciates Jimmy’s visits and commitment. She said she finds comfort knowing that someone else is there for her husband. William's wife often brought him sweets and other goodies, and now she shares the treats with Jimmy. Jimmy enjoys volunteering for Passages Hospice because he can be there for patients when their family is not available. Jimmy's philosophy on volunteering is that you should always have “patience and understanding no matter what the circumstance.”

5Passages Hospice

Volunteer Program

Jimmy DaSilva

Spotlight on...

Sandra AdameLinda AllareAmishi BajajMelissa Gassman

Breanna JonesDick UnderwoodKaren Davis

Welcome new volunteers!

Contact our Regional Hospice Support Service Coordinator

Trish Thein 630-945-2172

Want more info?

MORE >> Click here to visit the volunteer program online.

Direct CarePatient and Family SupportVolunteers provide personal care, emotional support, and practical assistance to patients and families.

� Reading / Talking / Listening � Assisting with memory projects � Playing games � Going for a walk

Events, Dreams, and TransportationVolunteers provide practical assistance and support at special events. One-time volunteer services from such as quilters, choirs, clubs and scouts are included.

� Minor errands � Light household tasks � Seasonal and holiday projects

Indirect CareBereavement AssistantVolunteers provide clerical assistance with Bereavement After Care under the supervision of the Bereavement and/or Social Work staff.

� Mailings � Filing � Photocopying � Data Entry

Office AssistantVolunteers provide clerical assistance with patient record keeping.

� Mailings � Filing � Photocopying � Data entry

Ways to Give*Name has been changed.

Passing ThroughA recap of last month's events

Passages Hospice often works with other organizations that advocate for better care. Here, Admissions Coordinator Todd Adams, his wife,

Regional Marketing Director Claudia Ong and volunteer Jimmy DaSilva educate the Joliet community about dementia at an Alzheimer's Association conference.

On May 23rd, Passages hosted Dr. Takanori Shibata, inventor of the PARO robot, for a presentation at West Suburan Nursing and Rehabilitation. Dr. Shibata spent more than 20 years

developing PARO and perfecting its use. Dr. Shibata spoke about the history and benefits of PARO before observing the way Passages patients interacted with the robot. He was pleased with how much reaction PARO received from the patients. We're grateful for the opportunity to work directly with someone who is dedicated to improving life for those with memory disorders and other conditions.

The Lincoln Home in Belleville held a rally against nursing home funding cuts. The Care You Can Count On group and local officials spoke about the importance of quality care in our nursing homes.

Attendants signed a petition to stop the funding cuts. Here, Admissions Coordinator Becky Crow and Juanita Romanik make their voice heard.

Adjamir (Jimmy) DaSilva is an extraordinarily dedicated volunteer for Passages Hospice. Jimmy was born in Brazil and is multi-lingual speaking Portuguese and some Spanish. He retired in 2009 and decided he should spend his free time volunteering.

Welcome, Dr. Shibata!

Dr. Shibata introduces the purpose of PARO.

Page 4: September 2011

6Passages Hospice 7Passages Hospice

Passing It On...Staff gives back

Emily O'Malley, Regional Marketing Director (Rockford area), is going behind bars to find a cure for Muscular Dystrophy! She will be a part of the Stars Behind Bars event on Wednesday, July 27th at Franchesco's in Rockford. Emily will be raising money for the Muscular Dystrophy Association to help "bail" herself out of jail.

Wanted: A Cure

Passages Hospice staff are priveleged to work with wonderful people and in great communities across the state. We're committed to giving back to both local and larger causes to improve ourselves, our company and our communities.

GIVE >> Click here to donate to the MDA and help get Emily free!

Just like your car, your body needs regular maintenance to run well! Regular exams and screenings can prevent or reduce the effects of many health problems.

Every yearGeneral physical examBlood pressure screeningTB skin testRectal and genital exam

In your 20s and 30sBlood test and urinalysis every three yearsEKG baseline measurementTetanus booster every ten years In your 40sBlood test and urinalysis every two yearsEKG test every four yearsTetanus booster every ten yearsHemoccult stool test every yearTestosterone screening

50 and betterBlood test and urinalysis every yearEKG test every three yearsTetanus booster every ten yearsProstate specific antigen blood test every yearHemoccult stool test every yearColorectal exam every three yearsBone density screeningTestosterone screening

Men's Health Month

June is...

There are 150 million men in the U.S., and 16.5 million men over the age of 65. As we celebrate Father's Day (June 19th), the Men's Health Network encourages men off all ages to take charge of their health.

� One in six men in the U.S. will develop prostate cancer

� Men over 45 are more likely to develop high cholesterol

� 12 million men have low bone mass

� Men have higher death rates for nearly all the leading causes of death

MORE >> For more detailed information about Men’s Health, click here to read Blueprint for Men’s Health from the Men’s Health Network.

Fact check:

Wear Blue Day

Join Passages on

Friday, June 17th in wearing blue to raise

awareness of men's health issues. Post a

picture of your blue outfit on our Facebook page!

Tix4

Cause

The Passages Hospice Dream Foundation is now a partner of Tix4Cause! Tix4cause.com accepts donations of event tickets (music, festivals, sports, theater and more!) that would otherwise go unused. The

ticket holder registers their tickets on the website, and selects a charitable organization to receive the proceeds after the ticket resells!

How can I help?If you have tickets you don't plan on using, visit the Tix4Cause website to upload the tickets and select Passages Hospice Dream Foundation as the recipient organization. If you want to buy tickets, go the the Tix4Cause website and choose Charities to search for the Passages Hospice Dream Foundation.

SEARCH>> Click here to donate or buy tickets at Tix4Cause.com!

Page 5: September 2011

Mary Mefford, 82, spent twenty years as a crossing guard at St. Jerome school in Baltimore, Maryland. Mary loved the laughter and chatter of the children as they waited patiently to cross the street after school. Even more important to Mary was the

sense of accomplishment she had, knowing she completed the important task of helping children across the street safely.

Mary retired her white gloves, vest, and whistle 46 years ago, but has held on to the fond memories she made. Now, as a hospice patient at Belleville Healthcare and Rehabilitation, Mary dreamed of spending one more afternoon among the children she served for so long.

On May 11th, Mary donned her bright orange safety vest and held her red stop sign once more while she escorted Whiteside Middle School students on their way home.

“The kids were so polite, and they called me Mrs. Mary,” she said.

“It was the least we could do,” said Whiteside Principal Ron Trelow.

9Passages Hospice

Passages Hospice Dream Foundation

Red light, green lightCrossing guard once again

Mary with her son and staff at school.

Mary prepares for duty.

Susie and her family with Dancing Horses performers.MORE >> Click here to learn more about the Passages Dream Foundation.

Passages Hospice 8

Dancing HorsesGiddyup!Susie always had a passion for horses, and almost

purchased a horse of her own when she lived in the country. Although she never quite got her horse,

she still enjoyed watching and spending time with horses. On May 7th, Susie and 8 members of her family were chauffered by American Luxury Limousine to the Dancing Horses Theatre in Devavan, Wisconsin. Susie was the guest of honor, receiving a backstage tour and one-on-one time with the performers and horses. After the show, Susie and her family shared dinner at Anthony's Steak House.

Ada Pillman Constance Lafollett

Bernadine Hurley Landis and Marian Hurley Bonnie Giesler Hannah McCarty Robert Zimmerman Audrey Kool William and Jean Ann Amdor Nancy Newberry Lyle and Jacqueline Hastings

Betty Brier Patsy Baker

Bob Crabtree Harold and Beverly Wells Sherman and Ruth Wilkerson Steven and Catherine Roszhart Ronald and Carolyn Hofbauer Mrs. Barbara Crabtree Robert and Jean Kuethe B.M. Pietrowiak Daniel and Cathy Fernandes Pamela Wissmiller Jeffrey and Lynda Bahnsen Jeanie Guthrie Claire Johnson Andrew and Carol Wagner

Dean Rule Donald or Carol Ann Tjarks Fred and Susan Lux

Donna Patterson Tom and Sandy Tincher

Elmer Dean Shipley Dennis and Denise Hamsher

Floyd Thornton Linda Reneau

Helena Schell Richard and Cheryl Hospelhorn Jim and Sally Taylor

Irene Penzi Muriel Tainter Mary Ann Vangelisti Timothy and Janet Keating

Jack Hayes Michael and Anne McCoy

John Lundy Springfield Electric Supply Julia Howard Robert Hester Thomas and Joann Reiter

Lena Lea Richard and Lisa Schuette David and Linda Lea City of Nashville

Lyle Bloomfield Betty Bryant and family

Marion Gastro Mark and Patricia Wagner

Marvin Ballard Edie Mitchell and Krista Archer

Max Pritikin Ed Pritikin

Pearl Detweiler James and Gayle Craig Raleigh Radiology Edward Detweiler and family

Rick Hall Montel Metzger Kathy Mitchell Mary Pfister Calvin Crowell Richard and Ellen Tibbs Harold and Glenda Reese Syl or Faye Keller William and Dorothy Lilienthal Hall Family

Shirley Humphrey George and Lynda Kammer

Terese Calvello Frank Calvello Rudolph and Angela Tarantino

Vergal McGuire Richard and Jayne Tsupros Suzanne Pries Mildred Lietz

William Cassity Barbara Benson

Other gifts Clifford and Verna Twente Yvonne Harper Robert and Helen Seltzer Susan Conlon Evert and Tina Crabtree Bryan and Andrea Hoggins

Memorial Gifts

A gift in any amount brings hope and joy to a hospice patient and a family. The Passages Dream Foundation is a 501(c)3 organization and donations are tax-deductible.

Your gift will make a difference.

Name _______________________________________ Address _______________________________________

_______________________________________

_______________________________________

I wish to make a gift of $_________ in (circle one) memory/honor

of ___________________________________ .

Mail to: Passages Dream Foundation, 134 N. McLean Blvd., Elgin, IL 60123 Please consult your financial advisor about how this donation affects your taxes.

FASTER >> Donate online via Paypal by clicking here.

Passages Hospice Dream Foundation

Page 6: September 2011

10Passages Hospice 11Passages Hospice

National Nursing Home

WeekPassages celebrated National Nursing Home Week with our partner facilities across the state. The 2011 theme was

"Fulfilling the Promise", and we're grateful for our outstanding nursing home partners that fulfill the promise to care for patients day after day.

CNA Jennifer Schwegler painted faces at a community carnival at Asta Care Center of Elgin.

Regional Marketing Director Claudia Ong performed a traditional Indonesian dance at Oakridge Nursing and Rehabilitation in Hillside.

Red Bud Nursing Home had a 50s sock hop with the King himself!

Red Bud residents released balloons with a celebration message inside for the person who found them. The balloons landed up to 70 miles away!

Admissions Coordinator Todd Adams showed off his piano "talent" for residents - and got a laugh!

Nurse Consultant Heather Hartmann has been called an "amazing patient advocate" by CNA Director Emily Chance. Heather is a multi-tasker and regularly provides advice, inservices and assistance to staff in her area.

As a nurse practitioner, Heather is an important link between the nursing staff and physicians. She is always willing to help her coworkers with their own projects, and shows constant dedication and concern for her patients. Heather is always on the move and thinking about the next way to better the care we give.

"Heather is a great person to work with," Carmen Velez, Director of Clinical Services said. "She's always got something positive to say."

Kudos Korner Heather HartmannNurse Consultant

Rockford, IL

Asta Care Center residents enjoyed popcorn, cotton candy and a petting zoo.

Staff at Aviston Country Manor took their dedication to care a step further last month when they stepped into resident's shoes for a unique learning experience. Five staff members

volunteered to live at the facility and learn what it's like to be a resident. "It's really hard to tell someone how to empathize with the residents who live here so I thought what better way to teach empathy than to

have them actually live here and see what it must be like," explains Leslie Pedtke, the nursing home administrator.

The volunteers moved in to the facility and were given a diagnosis, ranging from a stroke to glaucoma. They slept in resident rooms, ate from the dining hall and engaged in leisure activities like bingo.

"Definitely challenging, very frustrating," a CNA, Nicole Richter says.

The goal was to help the staff members understand the difficulties residents face, and to help them empathize with the people they work with every day.

"I realize we just need to slow down and take your time, take the time to talk to residents and not just go I've got to do this and I've got to do this," Richter says.

"We have some individuals here who haven't seen a visitor in months, maybe years, so to kind of take notice of those people a little bit more, spend a little more time with them," Director of Nursing Tara Hamilton added.

WATCH >> Click here to see a video of the switch at KSDK news.

A walk on the other sideNursing home staff exchange places with residents

Aurora Rehabilitation and Healthcare Center held an intergenerational piano concert. Austin Ong, 5, plays with Fox River Academy of Music instructor Shiho Saito.

Page 7: September 2011

12Passages Hospice

Our Mission and Philosophy

We are dedicated to the human spirit.

We are dedicated to the requirement of excellence and family-centered care. We are dedicated to being receptive to each patient’s social, emotional, and intellectual safety and physical needs. We are dedicated to enhancing quality of life by promoting and restoring health, calming suffering, and possessing continued compassion for the sick and dying in a way that ensures dignity and respect. We are dedicated to working with professionals who follow the highest values of excellence to establish an individualized plan of care offering personal choices and decisions, while still maintaining each patient’s uniqueness. We are dedicated to a level of care that encourages the safe and cost-effective delivery of hospice care, maximizing patient sovereignty and coordination of community and agency resources, and promoting optimistic outcomes.

Belleville, IL 134 N. 28th Street Belleville, IL 62226 Phone: 618.234.7078 Fax: 618.257.7266 Bloomington, IL 404 N. Hershey Road, Ste. A Bloomington, IL 61704 Phone: 309.828.8139 Fax: 309.827.4878 Elgin, IL 134 N. McLean Boulevard Elgin, IL 60123 Phone: 847.695.1431 Fax: 847.329.9215

Rockford, IL 929 S. Alpine Road, Ste. 202 Rockford, IL 61108 Phone: 815.226.7785 Fax: 815.226.7786

Southfield, MI 21411 Civic Center Dr., Ste. 101 Southfield, MI 48076 Phone: 248.569.4610 Fax: 248.569.4764

Providing Quality Care In:

www.passageshospice.com

www.facebook.com/PassagesHospice @PassagesHospice

www.youtube.com/user/PassagesHospice

[email protected]

www.passageshospice.com

Your passage to care and comfort.