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8/14/2019 September 2009 Williams EXPRESS Libraries
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What are they?Express libraries
Will have business hours between 16 24 hours weekly;
Be managed and staffed by a larger unit;Offer basic reference and circulation service;Offer a limited popular collection - bestsellers; urban fiction;media (dvds, compact discs); childrens core collectionLimit programs to those that are library sponsored or in
partnership with JPLAccommodate scheduled class visits
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Which units will be impacted?
Westbrook Branch -20 hrs/wk will be managed byMain Library/Reference Manager Maxville Branch -16 hrs/wk will be managed by WestRegionalBrown Eastside -20 hrs/wk will be managed byUniversity Park
Brentwood Branch -20 hrs/wk will be managed byHighlandsMurray Hill Branch -24 hrs/wk will be managed byWebb Wesconnett
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How and why did they originate?
To address a city mandated reduction in thesystems overall budget;This restructure allows us to maintainservices and a library presence in thecommunity
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How will Express Libraries work?
Each home unit will gain full time staff to assist with coverage;
Part time budgets at home units will increase accordingly;Managers of the home unit are expected to-set staff schedules;- oversee supply orders;-coordinate customer comments;-supervise collection development activity for both units;-facilitate building concerns;-complete monthly report for the home unit and one for the express branch;-assign tasks and responsibilities as appropriate and needed for the EXPRESS libraries;
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How will Express Libraries work?2
Assigned security for Express Libraries EB,
WBK, NS and MH will correspond withscheduled business hours;Meeting rooms will be utilized at thediscretion of management during businesshours;Oversight will be provided by the appropriateAdministrative Supervisor
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Changes in business/service
System will develop tools and methods tomeasure and evaluate changes and impactto business and services
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What do we tell the customer?
Explain that reduced service and hours are a resultof the overall city budget reductionAlways be prepared to present reasonablealternatives for available library serviceDirect customers to share their concerns via-JPLs counting opinions;
-library website;-contact their district council member or councilmember at large
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