SEPE Nomination for

“WITSA Emerging Digital Solutions

(WEDS)”

22/12/2017

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Nomination background

As the global connected economy is navigating in uncharted waters, digital transformation platforms are

becoming a strategic focal point for rearchitecting the economic landscape. In view of the digital

transformation challenge, governments and corporations are considering the Internet of Things (IoT) as

the most tangible technology proposition for building new economic capacity through digital replicas of

physical assets, processes and systems.

Key to the initiation of digital transformation initiatives – in particular Internet of Things – is the

ability to deal with the inherent heterogeneity of the physical world that causes a Babel of IoT

applications. This ability is about making IoT devices, systems and applications interoperable.

From an economic standpoint, end users including governments and corporations have to find efficient

“System of Systems”/middleware software solutions for minimizing the cost of IoT applications vis a vis

their expected economic impact.

From a technical standpoint, IoT players including network operators and device manufacturers have to

find IoT middleware platforms which could provide the connective tissue for binding the constrained

underlying technology layers of any IoT application. Consequently, technology companies that develop

IoT middleware platforms are expected to play a key role in developing the global IoT space.

That said, SEPE is nominating SenseOne Technologies, member company of SingularLogic Group, for

the award “WITSA Emerging Digital Solutions (WEDS)” as an outstanding innovator that has

demonstrated technical and business excellence in the domain of IoT middleware platforms.

Why SenseOne Technologies should be awarded for SenseOne IoT Platform

Subject to the herein presented nomination is SenseOne IoT Platform, the company’s primary offering,

which supports the rigorous demands of IoT-based interoperability in the key IoT themes of Smart

Buildings and Smart Cities.

The reason why SenseOne should be awarded for its SenseOne IoT Platform is that the company

provides an excellent paradigm in how a broadly horizontal IoT middleware platform is catalyzing

the adoption of the Internet of Things across sectors in financially constrained periods in Greece:

that is, making IoT tangible and creating incremental economic value added through bridging the

technology and interoperability gaps between heterogeneous devices, protocols and networks.

Specifically, SenseOne has a proven ability in designing and implementing market-meaningful IoT

integrations based on its state-of-the art SenseOne IoT Platform. These solutions are addressing the

need for interoperability in IoT implementations of varying sophistication levels: from smart metering

(electricity, gas, water) to remote management of heating/cooling, lighting, BMS systems, building-

integrated renewables, IT/non-IT equipment and assets inside buildings, water and wastewater

infrastructure management to complex Industrial IoT and Smart Cities solutions.

From a market perspective, SenseOne is the only IoT company in Greece that has received market

recognition for successful IoT implementations for corporations and the local government including

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commercial banks, big retailers (food and non-food), real estate owners and developers, facility

management companies, hospitals, private schools, marinas, operators of industrial parks, utilities and

municipalities.

From an R&D perspective, SenseOne is actively involved in European Union’s projects related to Smart

Cities like the “Optimus Smart City” and “Water4Cities”.

About SenseOne Technologies

Highlights and major achievements in SenseOne’s history are:

Years 2012-2014: completion of investment and R&D in monitoring and control solutions for solar PV

parks, launch of pvSense Machine-to-Machine solution. Acquisition of paying customers in the solar PV

monitoring market and international business expansion/direct market entry into primary solar PV markets

of UK and France. Received international recognition as top 3 finalist among 70 companies in

Entrepreneurs TechWeek VC competition in London. Expanded traction with 400+ MW monitored from

300.000+ metering points at 600+ Solar PV sites across Europe. Acknowledged as key international player

in the global Solar PV monitoring markets by GTM Research.

Years 2014-2016: strategic business repositioning into the Internet of Things market, launch of SenseOne

IoT Platform and SenseOne IoT Suite. Consistent growth through acquisition of paying customers for Smart

Buildings and Smart Cities projects. Acknowledged by Cisco as an emerging Internet of Things software

player at Cisco Connect 2014. International R&D activity in the field of Smart Cities: member of EU-

funded Optimus project which delivered an integrated ICT platform for collecting and structuring open data

by use of semantic technologies from five domains, e.g. weather conditions, social mining, buildings’

energy profiles, energy prices, energy production in three European cities, namely Savona (Italy), Sant

Cugat del Vallès (Spain) and Zaanstad (The Netherlands). Expanded traction into the banking, facility

management and utilities (electricity/water) sectors: SenseOne has entered into strategic partnership with

Protergia/Mytilineos Group - the second biggest power utility in Greece – under which SenseOne provides

turnkey IoT-based energy efficiency solutions to Protergia’s customers. SingularLogic Group, the No 1

Greek Software Vendor and one of the largest Integrated IT Solutions Group in Greece, have made a

strategic investment in SenseOne.

Year 2017: strategic partnership with the technology business unit of the mega construction group CCC –

among the Top 25 global construction corporations - for creating the new smart in the construction

technologies industry: that is, integrating SenseOne IoT Platform with Building Information Modelling

technologies for creating cognitive buildings and city infrastructures (smart grids, water distribution

systems, wastewater plants, smart street lighting, connected venues like airports and ports) which will be

more efficient in terms of energy and water consumption. Acknowledged by IBM as an emerging IoT player

in Southeastern Europe and listed SenseOne IoT Platform in IBM’s Global Solutions Directory for

integrating IoT middleware platform capabilities with the best-in-class Enterprise Asset Management

system of IBM, Maximo. Participation in the “Water4Cities” project (under European Union’s Horizon

2020) which aims to develop the necessary models and associated platform that will enable water providers

and relevant stakeholders to a) monitor in real-time the urban water resources, b) support their decisions

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for optimal urban water management causing minimal environmental impact and c) involve policy makers,

corporations and the public to provide the support for sound and balanced decision-making.

SenseOne: Recognition & Awards

SenseOne enjoys international recognition and has received four national awards for its excellence in

innovating IoT for Resource Efficiency (electricity, gas, water) in the last four years.

In 2015, the company has been selected by CIOReview (Fremont, California) as one of the “Top Most

Promising IoT Solutions Provider 2015” along with global IoT key players such as Gemalto, PTC, CA

Technologies and Pacific Controls:

Link :

https://internet-of-things.cioreview.com/vendor/2015/senseone_technologies

https://internet-of-things.cioreview.com/vendors/most-promising-iot-solution-providers-2015.html

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https://finance.yahoo.com/news/senseone-selected-cioreview-one-most-160900422.html

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Also, Senseone has received following national awards between 2014 and 2016 for IoT-based efficiency

gains being created for large corporations in the banking and retail sectors.

2016 – ENVIRONMENTAL AWARD

for the use of SenseOne IoT Platform

by Piraeus Bank

as the core IoT technology

for Energy Efficiency across 500+ sites

2015 – ENERGY MASTERING AWARD

for the use of SenseOne IoT Platform

by Kafkas -Electrical Supplies Retail

for reducing electricity consumption by 5% in 36 sites

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2015 – ENVIRONMENTAL AWARD

for the use of SenseOne IoT Platform

by Public Retail World

for energy consumption and sustainability monitoring in 50 stores

2014 – BUSINESS I.T. EXCELLENCE AWARD

for the use of SenseOne IoT Platform

by the supermarket chain “Carrefour Marinopoulos”

for reducing annual electricity consumption by 7% in 195 stores

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SenseOne’s value proposition: “We make IoT applications

interoperable”

SenseOne has early identified the sizeable global market opportunity for IoT middleware platforms in

the space between high-end integrators and in-house IT departments where the main market pain point

is that IoT applications depend heavily on blending fixed-function siloed software platforms with various

OS, device technologies, networks and protocols that require specific domain expertise as well as

advanced and highly specialized integration skills.

Within this specific opportunity window, SenseOne came to address the key challenge on the software-

defined part of IoT projects: that is about syncing IT with operational technologies for enabling IoT-

based automation at every possible business layer without compromising underlying technologies

and sub-systems.

Accordingly, SenseOne’s value proposition “We make IoT applications interoperable” was created on

the fundamental premise that SenseOne IoT Platform should be horizontal by design and offer broad

IoT capabilities in terms of flexibility, re-usability, containerized architectures and protocol

convergence.

The innovation effectiveness and customer impact of SenseOne IoT Platform is that it makes a

difference when it comes to tackling the complexity and reducing lifecycle costs of IoT

implementations without any changes to existing IT and operational architectures.

For delivering its value proposition, SenseOne IoT Platform automates the most daunting tasks of IoT

implementations for:

a) exposing real and virtual sensors to platforms,

b) enabling protocol convergence between more than 70 industry-standard protocols across five key

domains: automatic meter reading, power system automation, building automation, process

automation and industrial control systems,

c) creating custom logic using data modeling and tagging schemas,

d) setting up IoT alarms and events,

e) replicating control tasks on the device side, and

f) finding unforeseen opportunities in BIG DATA at the edge.

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Description of SenseOne IoT Platform I. Broad IoT capabilities

SenseOne IoT Platform is purposely designed and engineered for simplifying the complexities of multiple

integrations between heterogeneous IoT assets: smart meters, equipment of any type, machines,

sensors and Enterprise Applications systems (Enterprise Asset Management, Building Information

Modelling, ERP, CRM, BI, HCM and Retail systems).

It is multi-platform and device-agnostic for supporting the rigorous demands of IoT-based

interoperability in diverse environments that may range from Smart Buildings/Smart Venues to Connected

Environments/Smart Cities. The key capabilities of SenseOne IoT Platform are:

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II. Design principles of SenseOne IoT Platform

The design principles that underlie SenseOne IoT Platform’s architecture help IoT stakeholders including

IoT developers, consultants and end users to break away from monolithic coding approaches through the

extensive use of micro-services and containerized ontologies that are maximizing platform scalability

and ease of deployment while ensuring continuous integration. Specifically, the following principles

shape the SenseOne Framework which makes the technology core of Sense IoT Platform:

▪ Continuous Integration

Every release is accompanied by code quality metrics and code coverage reports.

▪ Ease of deployment

SenseOne IoT Platform services are containerized for enabling virtual lightweight environments

that provide ready-to-run deployment.

▪ Scalability

Multiple containers can be orchestrated to run in parallel, maximizing the computing and serving

capabilities depending on the nature of the service.

▪ Abstraction layers

New functionality is created with minimal effort with minimum knowledge requirements of the

internal processes of the platform and the underlying domain logic.

▪ Cluster computing

For resource intensive computations, state of the art parallel data processing frameworks and

functional programming techniques are utilized to deliver fast and accurate results.

▪ Infrastructure as Code for zero-touch provisioning

The cloud platform infrastructure is automatically provisioned through code, instead of manual

actions which in return results in reduced complexity and provider-specific processes.

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III. Key features of SenseOne IoT Platform

The SenseOne Framework provides a data-first design environment for simplifying the identification

of errors in primary context / missing data, while enabling event-based interactions and smart tasks

automation including enforcement of case-sensitive data integrity schemas via standardized robotic

processes. This in turn results in a functionality-rich IoT middleware with the following key features:

▪ Processing layer based on engines : event management, calculation, archiving, presentation

▪ Tree-structured GUI (Java Script, High Charts) for parent-child structure definitions

▪ Use of various industry standard communication protocols like BACnet®, LonWorks, Modbus

as well as support of proprietary communication schemas

▪ Data feeds support of JSON, XML,XLS and CSV formats to store data as virtual data points

▪ Data processing that allows for averaging, median, summing and custom expressions

▪ Authentication mechanisms LDAP, JSON Web Tokens (JWT) for mobile

▪ Platform services are presented to the end user by a role-based access implementation: user

roles can be created, edited and assigned by the administrator while all system actions are

described by permission tokens, which can be combined to form user roles

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▪ PUSH and PULL APIs for bi-directional communication with any web enabled device as well

as interoperability with Enterprise Application Software based on micro-web services

▪ Νo-coding approach for abstracting heterogeneous IoT topologies coupled with drag and drop

user experience

▪ Platform transparency/Protocol transparency for minimizing knowledge requirements for the

underlying technology layers: devices, protocols, networks

▪ Extensive use of connectivity APIs for leveraging new connectivity propositions including NB-

IoT

▪ Re-usable templates for tagging and data modelling that minimize cost and efforts of IoT

implementation

▪ Pre-configured data modelling processes using virtual data points combined with processes

abstraction

▪ Data blending engine for fast and secure support of BIG DATA streams

▪ Calendar-based data processing including event-specific algorithms

▪ Integrated event management capabilities and embedded algorithms for handling sporadic data

when false positive occurs

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▪ Pre-configured Enterprise Application Gateways for enabling 3rd party native IoT integrations

with some of the most popular Enterprise Software Platforms: IBM Maximo for Asset

Management and BIM-CCC for Building Information Modelling

IV. SenseOne’s approach to IoT middleware experience

a. ROBOTIC PROCESSES

Key functionalities :

template creation of raw data

calculations per communication

protocol or/and device, KPIs

calculation definition, recurring

events rule definition, mass

updates of tree elements, rules-

based template for tree nodes

creation / calculations

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b. BIG DATA CALCULATIONS

c. IoT-BASED AUTOMATION

Key functionalities :

normalization of data (example

energy efficiency use case :

degree days, occupancy levels),

CUSUM analysis, e.g.

cumulative sum of the differences

between actual and predicted

values, preconfigured automated

calculations and data analysis for

unlimited, multi-level virtual data

points

Key functionalities :

GUI-based using predefined

algorithms and workflows, example

enforcement of ISO 50001 processes

: auto-detection of data sets outliers

and decomposition of time series,

list of RCMs (resource

conservation measurements),

verification of RCMs and impact /

cost analysis, traders setup with

different tariffs, auto calculations of

losses by use of sub metering

infrastructure

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d. SMART ALARMS/NOTIFICATIONS

e. MULTIPLE INTEGRATIONS WITH ENTERPRISE PLATFORMS

i IBM Maximo

SenseOne IoT Platform provides a ready-to-run Enterprise Application Gateway that lets Maximo users

interface with IoT assets for streamlining Service Request process in real time online. Key features:

▪ ability to create and/or extend meter per location/device

▪ automatic receipt of location meter data from SenseOne IoT Platform which uses industry standard

communication protocols namely BACnet®, LonWorks, Modbus as well as custom proprietary

communication schemas

▪ insights from time meters that can be directly utilized in Maximo Preventive Maintenance or other

Maximo modules

▪ incremental Service Request automation options in Maximo through user-definable events in

SenseOne IoT platform

▪ automatic closing of event loop upon completion of service request workflow in Maximo

Key functionalities:

automated notification

management triggered by events

or faults, multiple user-definable

alarm types, device-specific alarm

monitoring with error code

deciphering

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ii BIM-CCC

SenseOne IoT Platform provides the IoT resources which are required for mapping every BIM object into

virtual metering points that transmit semantic information when changes at BIM objects occur. SenseOne

IoT Platform creates a single pool for handling the combination of smart meters and any other IoT-enabled

asset with virtual metering points in order to support mashups of BIG DATA streams and BIM-generated

insights. The integrated IoT-BIM offering provides multiple stakeholders including construction engineers,

facility managers and end users with real time building information that may range from temperature,

humidity and CO2 levels as per actual occupancy to sophisticated alarms, alerts and notifications for

preventing/handling emergency situations.

f. MOBILE INTERFACE

Combining both native and mobile web worlds, SenseOne IoT Platform provides a lightweight mobile

interface for real-time access to platform instances: a Json Web Token (JWT) powered authorization API

is used to securely access data from any smartphone or tablet (Android or iOS). The mobile app of

SenseOne IoT Platform is fully configurable and represents data based on user/process access rights: that

is, providing a user-friendly interface for navigating data between different time periods as well as filtering

data by applying tags. Given that mobile technologies are evolving toward Progressive Web App(PWA)

using Service Workers and App Shell model, SenseOne IoT Platform is purposely designed to support

following features:

▪ Responsive - Fit any form factor: desktop, mobile, tablet, or forms yet to emerge

▪ Connectivity independent - Service workers allow work offline, or on low quality networks

▪ Fresh - Always up-to-date thanks to the service worker update process

▪ Safe - Served via HTTPS to prevent snooping and ensure content hasn’t been tampered with

▪ Re-engageable - Make re-engagement easy through features like push notifications

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Selected screenshots

g. Roadmap for Smart Maritime and Smart Farming

SenseOne IoT Platform roadmap for growth beyond Smart Buildings/Smart Cities includes TRL 5 IoT

functionalities for Smart Maritime and Smart Farming in forms of new service mechanisms for supporting

BIG DATA streams and 3rd party analytics as well as new integration capabilities targeting the specific

underlying technology layers of the previously mentioned IoT themes.

The Smart Farming part of the roadmap addresses the challenge of assessing and predicting crop

performance in a variety of farm environments in real time/online while the Smart Maritime part of the

roadmap aims at creating a digital twin of any commercial vessel that will serve as “System of Systems”

for fuel consumption monitoring, cargo conditions monitoring and preventive maintenance.

Login screen Dashboard view Events view

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Commercial applications of SenseOne IoT Platform

I. Overview

The commercial applications of SenseOne IoT Platform are crossing the key IoT themes of Smart Buildings

and Smart Cities under the brand umbrella of “SenseOne IoT Suite” which is built on SenseOne IoT

Platform.

SenseOne IoT Suite provides a functionality-rich IoT toolkit for streamlining the processes of centralized

tracking, analysis and visual presentation of IoT assets, systems and processes on top of existing siloed IT

and operational architectures. A dashboard customization tool is at the core of SenseOne IoT Suite for

Smart Buildings/Smart Cities in order to enable a seamless, fully personalized Internet of Things

experience: that is, consolidating all IoT assets on a unified IoT platform which allows for (a) maximizing

control over heterogeneity, (b) minimizing human intervention and (c) drastically reduce laborious

processes. SenseOne IoT Suite also provides embedded energy efficiency evaluation algorithms as

published and confirmed by the independent agency Carbon Trust.

To date, SenseOne has implemented various IoT projects inside commercial and industrial buildings for:

(a) syncing asset-level operations (BMS, HVAC, lighting, any IT/non-IT infra) with energy (power,

gas, fossil fuel) and water efficiency processes,

(b) integrating energy production from renewables (solar PV) into a single IoT pool for net metering

purposes,

(c) evaluating and adjusting indoor environmental conditions (CO2 and humidity levels) in real

time as per actual occupancy levels,

(d) controlling storage conditions in commercial and industrial warehouses,

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(e) automating sustainability reporting in line with ISO 50001 requirements, and

(f) simplifying integration with Building Information Modeling (BIM) solutions for connecting

builders/engineers to building utilization data.

Regarding Smart Cities, SenseOne IoT Suite is supporting digital transformation initiatives of

municipalities, utilities, telcos and city infrastructure operators. It is based on SenseOne IoT Platform and

serves as the middleware layer for cross-domain interoperability and operational automation within city

infrastructure.

The Smart Cities offering includes IoT applications for the collection and processing of open data in every

possible digital domain of a Smart City:

(a) creating smart public buildings as a pillar for Energy Efficiency within city infrastructure,

(b) smart grid/net metering for power generation from building integrated renewables,

(c) monitoring and control of outdoor lighting infrastructure,

(d) monitoring and control of water and wastewater infrastructure,

(e) waste management,

(f) monitoring of location-specific environmental conditions,

(g) noise monitoring in urban environments, and

(h) connected assets/equipment solutions that enable the creation of connected spaces that might

be smart venues, sports arenas, smart ports, airports or industrial parks.

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II. Market footprint – Case examples

▪ Banking Sector

Buildings Internet of Things solution for interoperability between heterogeneous assets and

systems in 500+ sites: 24/7/365 portfolio-level monitoring and control of system-level

inefficiencies through data sensing from legacy BMS systems, equipment and infrastructure.

Because of SenseOne’s IoT solution, the customer has eliminated technical staff visits to sites for

systems/equipment health checks, thus realizing savings of several hundred thousands euros per

year. The customer has also uncovered hidden resource efficiencies (electricity, gas, heating oil).

▪ Food Retail

Integrated Energy Efficiency solution in 195 stores of a supermarket chain: 24/7/365 monitoring

of refrigerators, HVAC and lighting, smart alarms for the early detection of abnormal energy use

due to malfunctioning assets, energy consumption forecasting. Because of SenseOne’s IoT

solution, the customer has reduced electricity consumption by 7% per year.

▪ Non Food Retail

Store-level integrated solution for energy consumption and sustainability monitoring in 50 stores

of leading non-food retail chain: centralized management of heterogeneous in-store BMS, in-store

displays for web presentment of efficiency results, creation of energy baseline. Because of

SenseOne’s IoT solution, the customer has dramatically reduced cost and time for aggregating data

from BMS systems.

▪ Non-Food Retail

Store-level integrated solution for energy consumption and sustainability monitoring: centralized

monitoring and control of heterogeneous in-store building management systems as well as a

dashboard solution for online metering of energy consumption and web presentment of efficiency

results using in-store displays, implemented both in company’s headquarters and 35 stores of a

major electrical supplies retailer in Greece. Because of SenseOne’s IoT solution, the customer has

reduced electricity consumption by 5% per year.

▪ Schools – Campuses

Campus-level smart metering and control-as-a source of efficiency solution for lighting and HVAC

including the onsite conference hall as well as swimming pool areas. Because of SenseOne’s IoT

solution, the customer has reduced electricity consumption by 11% per year while rationalizing

technical department schedules during the summer months.

▪ Real estate

IoT solution for facility management targeting usage patterns of buildings’ assets (HVAC,

Lighting, IT assets, non-IT assets) and uncovering electricity and water waste across a portfolio of

7 commercial buildings with more than 100.000 sq. meters of useful floor space. Because of

SenseOne’s IoT solution, the customer has uncovered hidden electricity and water waste caused by

aging buildings infrastructure.

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▪ Water utilities - Municipalities

Collection, processing and visualization of water flow data as well as alarms being generated from

the combination of heterogeneous water distribution infrastructure: 800+ water flow meters,

pressure reducing valves (PRV) and flooding alarm sensors. Because of SenseOne’s IoT solution,

the customers can save significant costs by not investing in expensive fixed-function siloed Scada

instances for water distribution network monitoring.

▪ Industrial parks

Internet of Things solution for integrating industrial park assets through the installation of sensors

and meters (AMR, energy, water/wastewater, pollution load meters), the collection, analysis and

visualization of measurements in a unified database and the process automation for event-based

alarms. Because of SenseOne’s IoT solution, the customer has improved service levels to tenants

due to eliminating incidents like electricity/water supply interruptions as well as maximizing

uptime due to increased orchestration of maintenance tasks.

IV. Partners

SenseOne is consistently investing in broadening and deepening its market footprint through joining

forces with technology giants like IBM, trusted international device manufacturers like Tridium (a

company of Honeywell Group) and industry leaders like BIM-CCC Group as well.

V. Supporting material

a) Corporate deck

b) SenseOne & BIM-CCC video

c) Link: SenseOne IoT Platform listed in the Global Solutions Directory of IBM

https://www-304.ibm.com/partnerworld/gsd/solutiondetails.do?&solution=54820&lc=en