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Nabil R. Kabbani50 Biscayne Blvd., Apt. 4910Miami, FL 33132Cell
: [email protected]
EXECUTIVE GENERAL MANAGEMENT
Dynamic and entrepreneurial senior executive with proven
achievements in drivingshareholder value through market share
gains, EBITDA growth, product innovationand productivity
improvements. Creates vision, strategies and business processes to
deliver results. Skilled at analyzing market trends and customers
needs toidentify and capitalize on new opportunities or revitalize
existing businesses.Drives passion, purpose, trust, loyalty,
creativity and accountability in teams.Persuasive and charismatic
multi-lingual communicator that fosters virtuous partner and client
relationships. Builds a sustainable culture of empowerment,
positive change, collaboration, flawless execution and continuous
improvement to create winning organizations.
* Strategic business and financial planning* Product and channel
management* Mergers, Acquisitions and Integrations
* Productivity improvements and cost reductions* Financing,
investor, and board relationships* Regulatory compliance* Sales,
Revenue and EBITDA acceleration* Multi-lingual and cross-cultural
team leadership
PROFESSIONAL EXPERIENCE
2008 - Present Western UnionThe global leader in money movement
with $6B revenues in 200+ countries and vent
ures into mobile, prepaid and gift cards. Western Union acquired
Vigo and Orlandi Valuta to gain share in competitive market
segments.General Manager Vigo and Orlandi Valuta, Sunrise,
FLResponsible for all aspects of Vigo and Orlandi Valuta money
transfer. $200MM revenues through 60 countries and 57,000 retail
locations. Fourth global remittance player with unique focus on the
value segment. Tasked to turnaround the business and create an
integrated go-to-market strategy for the three brands.* Built a 40%
revenue improvement in a mature declining market by driving channel
expansion, productivity increases, product improvements, innovative
retail programs, marketing campaigns, and by penetrating new
markets.* Developed strategy for next-gen products including
pre-paid, billpay and mobile wallets.* Implemented integration plan
for brands, sales and back-office that created an
nualized cost savings of $10MM* Generated profits 54% ahead of
plan and a 6% pts operating profit margin improvement.
2004 - 2008 Omnex Group, Inc.A VC-funded startup to consolidate
medium-size remittance companies and expand the remittance product
portfolio into a comprehensive financial services networkfor the
immigrants and the under-banked.President and Chief Executive
Officer, Paramus, NJ 2007 - 2008Responsible for all aspects of
Omnex Group, Inc: Business, regulatory compliance
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, P&L and operations. $100MM in revenues, 500+ employees,
network in 109 countries and territories, 120 owned branches and
40,000+ locations.* Raised funding, conducted due diligence on 20
companies and acquired 9 in theAmericas, Europe, Asia and Africa.*
Adapted exit strategy to respond to market conditions: Integrated
the 9 companies, off-shored the back-office and successfully sold
the group leveraging strong relationships, deal negotiations, clear
vision, credible business plan, detailed financial analysis and
closely managing every aspect of a complex execution.Managing
Director and Chief Operating Officer, Paramus, NJ 2006 -
2007Managing Director, General Manager Americas, Paramus, NJ 2004 -
2006
1994 - 2004 Western Union FSI / First Data CorporationRegional
Vice President / General Manager, Middle East & North Africa,
Dubai, UAE 2001 - 2004P&L responsibilities for a region and a
$400MM revenue business with an EBITDA of $120MM.* Improved EBITDA
margin by 12% in a highly competitive market by signing key
relationships, doubling the footprint, repositioning the product
and creating a new image for the brand.* Successfully launched
growth initiatives in 3 major markets Spain-Morocco, Gulf - E.E.
and Gulf-South Asia doubling revenue using revolutionary guerilla
marketing and price positioning on a shoestring budget.* Expanded
regional offices in Dubai, UAE and founded office in Morocco to get
closer to our markets and partners.
Vice-President International Business Development North America,
Montvale, NJ 2000 - 2001Tasked with growing the global business
originating in the US and Canada througha complex matrix
environment* Grew international business revenue 24% to $720MM with
an aggressive targetedmarketing and sales strategy* Created
distribution incentive programs with 350% ROI by revaitalizing
distribution channel with exciting promotions
Director of Business Development Strategy, Brussels, Belgium
1999 - 2000Responsible for designing the company's global
development strategy for COO office and regional management*
Designed sales strategy, channel management and compensation
models, business
plans, annual objectives, budgets, reporting, training and best
practices for the global business development team of Western
Union.
Director Global Service, Paramus, NJ 1998 - 1999Responsible for
service operations strategy and implementation in Western Union's
franchise network covering over 50,000 point-of-sales in 183
countries.* Built the first world-class global service
infrastructure with 4 Regional Directors and 28 Regional Operations
Managers in four continents to manage channel operations and
improve service implementation and delivery* Significantly
contributed to sustained company revenue growth in excess of
58%year over year. Improved worldwide Service Quality indicator
from 76% to 86% driving growth through distribution channel and
customer satisfaction
International Operations Manager - Quality Assurance, Paramus,
NJ 1997 - 1998Ensured company's products, software, internal and
external processes throughoutthe service supply chain met, or
exceeded customer expectations. Created standards and controls to
streamline service. Contributed to setup of international call
centers in Europe and Latin America by creating training, operating
procedures and standards.
Regional Operations Manager, Paris, France 1994 - 1997Setup and
managed new money transfer service in 40 new countries in the
Middle-East, South Asia and Africa.
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1992 - 1994 Fransabank salHead of Operations, Credit Card
Department / MasterCard, Beirut, LebanonEstablished comprehensive
issuing and acquiring card operations from the groundup for this
regional bankas a new business line. Reached break-even point in
first year. Built specialized call center and formed alliances with
other banks tooperate joint ATMs and POSs. Earned the credibility
to become testing ground forMasterCard new technology.
EDUCATION
MA Finance and Banking, American University (US school, Beirut
campus), Beirut,LebanonBA Economics, Universit Saint Joseph
(French), Beirut, LebanonEntrepreneurship Center of Excellence, MIT
Sloan School of Management, Dubai, UAEBuilding Competitive
Advantage through Operations, Harvard Business School - Executive
Education, Cambridge, MA
LANGUAGES
English, French, Arabic, Spanish (functional), Russian
(rudimentary)
