Senior Systems Engineer or Senior Architect or Senior Consultant

8/3/2019 Senior Systems Engineer or Senior Architect or Senior Consultant

http://slidepdf.com/reader/full/senior-systems-engineer-or-senior-architect-or-senior-consultant 1/4

Patrick Scott Crumal

(303) 928-9251 11013 E. Becker [email protected], Arizona 85259Seeking Position As:Storage Solutions Engineer/ Consultant

*Dedicated, articulate and experienced Senior Solutions Consultant/Systems Engineer with more than 30 years of combined experience in sales, sales management, pre-sales technical management, pre-sales technical support, and electrical engineering. *Strategic technical consultant specializing in Storage Area Networks, Storage Virtualization, Network Attached Storage, Enterprise Server Architectures, Hitachi Data Systems Storage Administration and performance optimization on Enterpriseand Modular storage architectures.

*Accomplished professional with a verifiable record in sales and providing configuration analysis and support of successful implementation planning to over 20 Fortune 500 companies. *Diligent and thorough executive with the natural ability to understand a customer's business, and match appropriate technology solutions to address existing bu

siness issues.

* Storage Solutions Engineer/ Consultant* Extremely Versatile and Skillful Technical Presenter* Cerified Hitachi Professional* Exceptional Client Service Abilities* Business Development/ Sales Management* Creative Systems Analyst & Problem Solver

Professional Experience

Hitachi Data Systems 2001 - 2007 & 2008 - 2010

Senior Solutions Consultant, Storage Solutions Group (Oct 2008 - July 2010)

oNamed Systems Engineer of the Year in 2006; inducted into the Presidents Club and Circle of Excellence for exemplary sales and customer service performance.

oDelivered strategic technical sales support to solve end user customer businessneeds as assigned in the district.

oDesignated as a subject matter expert in HDS technology strategy; addressed a diverse array of technical topics/issues.

oInteracted with prospects and/or customers regarding the application of Storage

and Storage Virtualization, Storage Area Management (SAM), Enterprise Applications, or other core technologies.

oSucceeded in supporting efforts to close complex or large HDS Array sales opportunities on behalf of sales teams through promoting its solutions architecture to C-level executives and end users.

oCollaborated with Channel Sales Executives in developing effective collateralsthat communicate the technical advantages that HDS solutions can deliver.



oPersuaded key decision makers to shift current technology standards toward HDS's architectural vision, usage model philosophy, systems solutions expertise, orplatform qualifications. oInfluenced HDS's future product direction, strategy, programs and resource requirements through communicating customers' technical needs, requirements, and future vision to HDS management.

Personal SabbaticalJuly 2007 - Oct 2008

oSupported the development and launch of Mitera Granola, a new business venturein the snack foods industry.

oDeveloped plans and strategies to structure each department and provide them the tools needed to run more effectively.

oConducted research on the specific roles of each department, product development, and product distribution.

oCollaborated with the marketing and sales departments to analyze which strategies are most effective and what new strategies can be used to help run operationssmoother.

oRecommended new and traditional media to keep the company up to date on the mos

t effective means of communication and technology. oAssisted the company in creating a plan to study the feasibility of new opportunities and how to use their resources to effectively deliver what is expected.

Net Source 2007 - July 2007Senior Storage Architect

oActed as a technical consultant to customers and removed technical inhibitors to the sale of Hitachi Data Systems solutions, products, and services to solve end user business needs.

oAssure the technical feasibility of solutions, qualified opportunities, studied

and understood customer business and technical environments.

oEnsured successful installation and initiated implementation planning; assumedfull responsibility for the technical accuracy of the proposed solution.

oArticulated technical benefits of Hitachi Data Systems products, solutions andservices to all levels in the client organization.

oDeveloped product expertise needed to technically differentiate from and position against competition; designed solutions and proved solution capabilities.

oTailored and presented demos; compared and contrasted product models, features,and functions; managed and coordinated pilots and trials.

oAssisted with beta and other early access programs; ensured customer readinessfor products and solutions.

oEnsured complete implementation planning, successful solution installation, customer satisfaction and led effective handling of critical situations and complaints as required.

Hitachi Data Systems June 2001 - Apr 2007District Storage Manager, Storage Solutions Group



oPlanned, managed and participated in technical discussions on the diagnosis, detailed design and deployment of storage, backup/ recovery and data management systems.

oIdentified storage related business and technology requirements and validated the ability of design results to address client needs.

oDelivered sales presentations to C-level executives, managers and end-users; acted on Requests for Proposals and other requests for advanced technical information.

oPerformed complex storage configuration analysis on client systems and developed opportunities to introduce HDS storage systems as a solution.

oDemonstrated a high degree of hands on storage expertise and holistic data center technologies to develop credibility with company and client stakeholders.

oDeveloped and executed sales strategies and competitive positioning campaigns in conjunction with the District Sales Manager and Account Executives.

oProvided feedback to product marketing on storage system performance or featureenhancements required by customers.

oPrepared detailed forecasts and inventory needs assessment for manufacturing capacity planning.

Inktomi Corporation Sept 2000 - Apr 2001Senior Systems Engineer, Network Products Division

oAppointed as a technical resource for the branch sales force; conducted technical discussions and delivered effective sales presentations to C-Level executivesand end users.

oPerformed detailed configuration analysis on client systems; responded to requests for proposals and other requests for technical information.

oStructured and executed benchmarks and/or proof of concepts of Inktomi softwareapplications and some post-sales support.

oDeveloped best practices, operational procedures and design documentation; planned and coordinated system utilization, and performed growth analysis and capacity planning.

oReviewed current systems and made technical/process recommendations for improving efficiency; planned and managed multiple projects.

International Business Machines Inc. (IBM) Sept 1999 - Sept 2000Technical Sales Manager

oManaged key accounts in the High Plains (Colorado, Kansas, Wyoming, New Mexicoand Texas/Louisiana) geographies, a combined over $200 Million dollar quota territory.

oOversaw sales efforts and technical pre-sales resources of the combined RS/6000and Sequent NUMA-Q line.

oProvided pre-sales support in responding to Request for Proposals (RFPs); identified client requirements and translated solutions into defining Statements of Work (SOW).



oConceived and developed high level implementation plans/schedules for RS/6000 and Sequent NUMA-Q opportunities.

oMet or exceeded assigned quarterly service sales quotas; supported software sales as required; acquired fluency in all aspects of RS/6000 and Sequent NUMA-Q functionality.

oApplied technical implementation experience and developed the ability to sell to the business owners the value of end-to-end solutions.

Other Work Experience Sequent Computer Systems Inc. Jan 1989 - Sept 1999Senior Regional Technical Architect/Architecture Manager

Sequent Computer Systems Inc. Oct 1990 - Jan 1999Systems Analyst (Engineer)/Senior Systems Analyst (Engineer), Phoenix, AZ

Dataphaz Business Systems Inc. July 1989 - Oct 1990Sun Microsystems Senior Product Sales Manager, Phoenix, AZ

Computer Research Inc. Feb 1985 - July 1989

Manager - Denver CAD Center, Denver, CO

Garland D. Cox Associates Dec 1982 - Feb 1985Project Engineer, Denver, CO

Garland D. Cox Associates June 1979 - Dec 1982Lead Engineer, Denver, CO

Education & Technical Skills

University of Colorado, 1981, Bachelor of Science in Electrical Engineering/Computer Science

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), Microsoft Visio,Microsoft Windows (2000, 2008 Server, XP, Vista, 7), Linux (RHEL 5.x) and Solaris 10

Training: Completed numerous internal Hitachi Data Systems courses leading to accreditation as a Certified Hitachi Professional

References Gladly Provided Upon Request

Documents

Senior Systems Engineer or Senior Architect or Senior Consultant