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Senior Dynamics CRM Application Consultant (Project Lead)
Major duties and responsibilities
CRM Development & Implementation
Lead an Implementation Team in analyzing, planning, designing and implementing Dynamics CRM solutions for Clients.
Conduct a needs assessment with Client management and users to determine and define requirements for CRM solutions.
Collaborate with other software developers to develop and implement CRM solutions to meet user requirements.
Collaborate with network technicians on Dynamics CRM architecture and installation issues/solutions.
Collaborate with Client staff during implementation and integration into their infrastructure and daily processes.
Provide critical thinking and problem-solving services to Clients in a consultative manner.
Responsibility for Decision Making:
Determine the implementation strategy for CRM projects both externally and internally
Implementation estimates.
Determine task breakdown, priority and assignment.
Overseeing effective daily plan execution of Team Members.
Resolution of escalated issues.
Successful project delivery.
Compensation pavliks.com provides a health benefits program, generous vacation schedule, continuing education plans and performance incentives. We feel the happiness and success of our Team members is critical to the success of our Team.
We have a formal structured pay system allowing for performance based incentives above a base salary.
The salary range for this position is $70,000 - $100,000 + bonuses.
Skills
Qualifications - Education
Essential:
University degree in computer science
Microsoft Dynamics CRM Certifications
Desirable:
Microsoft Dynamics Implementation Training
Page 2
Experience
Essential: A minimum of 7 years' in the IT industry which includes experience in the following:
5 years Implementing and supporting Microsoft Dynamics CRM o Software solution implementations addressing business management issues o Analyzing and documenting business process o Java Script development experience o Experience with data integration software systems (Scribe, BizTalk) o 5 years Microsoft.NET platform development using VB.NET or C# o 5 years Microsoft SQL Server, SQL Reporting Services
Intermediate Active Directory & Microsoft Exchange Skills
Advanced Microsoft Office Skills
Desirable:
Web Development Technologies (AJAX, CSS)
Skills and Abilities
Essential:
Excellent interpersonal and communication skills
Ability to work cohesively with employees and managers and clients as part of a team
Detail oriented and excellent organizational and multi-tasking skills
Ability to work in a time efficient manner
Exceptional critical thinking, problem solving and analysis skills
Ability to maintain a high degree of confidentiality