FedEx SmartPost Ergonomics

ProjectS.M.A.R.T FIT CONSULTANTS

Berea JanzenVarun Modi

Agenda•Project Background•Problem Statement & Objectives•Scope•Methodology•Office Ergonomics

Proposed Solution Results Cost Analysis Recommendations

Agenda•Low Volume Delivery

Alternate Solutions Proposed Solution Results Cost Analysis Recommendations

Questions

Project Background

FedEx SmartPost High volumes of low-weight, less time-

sensitive, business-to-consumer packages

Problem Statement & Objectives

Health issues Ex. Strained vision,

back, neck, wrist pain, and low blood circulation

Provide educational material for a comfortable and safe work environment Poster and

presentation

Office Ergonomics

Problem Statement & Objectives

Physical effort and discomfort Currently has

awkward movements Bending, rotating,

reaching

Create a way to reduce awkward postures Cart redesign

Low Volume Delivery

(LVD)

Scope

Items IN scope Items NOT in scope

Inform/educate employees Work with every employee

Create informative poster and

presentation

Purchase specific aids or tools for employees

Train employees

Office Ergonomics

Scope

Items IN scope Items NOT in scope

Reduce awkward postures Change the process flow

Re-design layout or equipment Purchase new equipment

Low Volume Delivery

(LVD)

Methodology

Ergonomic evaluations 5 employees Cubicle, seat, monitor, work surface dimensions

Pre/post surveys Capture musculoskeletal discomfort of employees at

work Obtain results for our solution Measure objective

Office Ergonomics

Methodology

On-site visits LVD process overview

Video taping LVD process Design drawingsMotion study

Flow process chart detailing movementsErgonomic checklist

Answered basic body position questions

Low Volume Delivery

(LVD)

Proposed SolutionOffice Ergonomics

ResultsPre-survey responses

Office Ergonomics

Yes

47%

No53%

Neck PainYes28%

No72%

Shoulder Pain

Yes10%

No90%

Elbow PainYes34%

No66%

Hand/Wrist Pain

Yes53%

No47%

Back Pain

ResultsOffice Ergonomics

Based on 11 responses64% said poster was understandable100% answered that neck, hand, back, and

shoulder pain subsided after changes were made

33%

42%

25%

Post-Survey Responses

Made workstation changes based on poster/presenta-tionNo changes were necessaryDid not see poster/presenta-tion

Cost Analysis Breakeven Analysis

Office Ergonomics

Average Cost per Injury at FedEx SmartPost = $5,325

Breakeven point =

Breakeven point =

= 7.92

If FedEx saves 8 injuries they will recover the cost of the equipment

TotalAmountSpent

AverageCostPerInjury

$42222

$5325

Equipment Cost per Piece Quantity Total1. Chairs 200 186 372002. Foot Rests 40 56 22323. Monitor Stands 30 93 2790

Total 42222

RecommendationsFoot rests

Office Ergonomics

Monitor Stand

Kantek Premium Adjustable Footrest

with RollersModel: FR750

~ $35.00-$40.00

3M™ LCD Monitor Arm, Desk Mounted

Model: MA100MB~ $100.00

3M Extra-Wide Adjustable Monitor

Stand Model: MS90MB~ $25.00-$30.00

RecommendationsChairs

Office Ergonomics

Office Star ProductsSpace Dual Function Air Grid

Back with Mesh Seat Managers Chair

Model: 6806-FS-OS$350

Flash Furniture:Mid-Back Super Mesh Office Chair

with Black Italian Leather SeatModel: LF-W42B-L-GG

$200

Alternative SolutionsWeighted factor analysis

Low Volume Delivery

Factors Ease of Implementation

Reduction - awkward posture

Cost Adjustability Functionality Base Space

Total

Weight 5 10 8 2 5 6

Designs

Bungee Cart 5 5 4 5 4 4 161

Angled Cart 1 2 1 1 2 1 51

Simplified Elevated

Cart

4 3 4 1 3 4 123

Elevated Cart

3 5 3 5 4 4 143

Framed Cart 4 2 2 2 3 4 99

Proposed SolutionRedesigned cart system

Low Volume Delivery

45”

18”

8”

Results

Reduce awkward bending and reaching Possible physical injury

Changed the work height Made it adjustable

Removing bending actions decreased number of motions

Low Volume Delivery

Cost Analysis Breakeven Analysis

Low Volume Delivery

Material Cost Quantity Total3/16" A-36 Hot Rolled Steel Plate 20 1 2015 inch Bungee cord 5 4 2054 inch Rope 13.5 1 13.51.5 x 1.5 x 0.125, 4 feet square tube 16.5 4 66Labor 7.25 12 87Other Small Fixtures 50

Total Per Cart 256.5

Cost for 200 Carts = $51,300Average Cost per Injury at FedEx SmartPost = $5,325

Breakeven point = = 9.63 injuries

If FedEx saves 10 injuries in a year, they will recover the cost of the new carts

$51300

$5325

RecommendationsComputer area

Low Volume Delivery

Current

Thank YouStephanie LaMarque (FedEx Health and

Safety Specialist)Dr. Leah Newman

Dr. Charlene Yauch Dr. Aaron Armstrong

Dr. Vince Prantil Roger Hajny

Questions?