Senior Centers

for the 21st

Century Webinar Presented By:

Briana Taylor

btaylor@iat21.com

http://copilotblog.weebly.com

Introduction of Host Briana Taylor

Works at Information Age Technologies, Inc. with Copilot Touchscreen Systems for Senior Centers.

Briana’s job includes Handling Copilot Support Calls, Conducting Trainings, Completing Monthly Data Imports, Social Media Marketing, and Software Development.

Is a Graduate Student, completing a Master’s Degree in Instructional Technology at Saint Vincent College, Latrobe, PA.

Is the writer of the Copilot Blog with articles for senior centers.

http://copilotblog.weebly.com

Agenda

• Top 10 Programs from 2011

• New Programming Ideas Programming

• Creating an Effective Volunteer Program

Volunteers

• Technology Classes

• Data Collection with Copilot Technology

Programming This isn’t just a lunch and bingo hall anymore!

Top 10 Programs from 2011 We calculated attendance for 2011 from our

centers using Copilot.

Here are the Top 10 Senior Center Programs

from 2011:

10. Wii – bowling

9. Guest Speakers

8. Parties

7. Movies

Top Health Programs

6. Blood Pressure

5. Walking

4. Fitness Center

Top 3 Programs

3. Cards & Puzzles

2. Bingo

1. Lunch

What are the most popular

events at your center?

A. Lunch, Bingo & Cards

B. Fitness Center, Walking, & Blood Pressure

C. Fitness Classes (Zumba, Yoga)

D. Parties, & Movies

E. Other

What are the most popular

events at your center?

Copilot Users can find out using the Statistical

Analysis Report

New Program Ideas:

Educational Events

Support Groups

Cancer support

Alzheimer's support

Life Issues

Dating Again

Coping with illness

or lose

Resumes & Career

Workshops

New Program Ideas:

Fitness

Various Levels of

Fitness Classes

Basic, Intermediate,

Advanced

Zumba Gold

Tai Chi

Yoga

Low Impact Aerobics

Chair Dancing

New Program Ideas:

Fundraising

Coffee & Cafe

“People have looked at the café concept as a way to attract baby

boomers. The décor makes us Starbucks wannabes! It’s modern, and

when you walk in, you know there’s something different,” says Betsie

Sassen, assistant vice president of Mather LifeWay’s community

initiatives. “It doesn’t feel like a place targeting older adults.”

New Program Ideas:

Fundraising

Fitness Events

Zumba Benefit

5k Benefit

New Program

Ideas:

Community

• Talent Show

• Baking Contest

• Dog or Pet Show

• Relay for Life

• Photo Contest

• Family Friendly

Events

New Program Ideas

Helpful Tips:

Collaboration & Partnerships

With Schools, Clubs, Organizations, Other Centers

Seniors can read to students or help with crafts at

preschools or elementary school

Invite the Police Dept. or Electric Company

Multigenerational

Host Activities that invite

Kids, Youth, Teens, and

Adults to your center

Organize

Advertise

What unique

programs have

you hosted at

your center?

Volunteering Are you attracting all age levels?

Creating An Effective Volunteer

Program

Planning

•Define Your Mission

•Develop Volunteer Program

•Describe Volunteer Positions

Recruiting

•Decide How To Recruit

•Develop Your Message

•Find Volunteers

•Select Volunteers

Training

•Develop Orientation Program

•Assign Orientation Leaders

•Develop Materials

•Schedule Orientation

•Conduct Orientation

•Train Volunteers

Managing

•Assign a Supervisor

•Communicate with Volunteers Regularly

•Organize a Volunteer Calendar

Evaluating

•Collect Data (Copilot has Reports to calculate Volunteer Hours)

•Report Results

•Recognize Volunteer’s Efforts

Chart From www.samhsa.gov/fbci/Volunteer_handbook.pdf

Step 1: Planning Mission Statement

Involve members at all ages

Develop Volunteer Program How can you get all ages interested in volunteering?

Many Baby Boomers like a more active role, than just wrapping silverware.

Define Volunteer Positions What do you need help with that volunteers can provide? Lunch,

Daily Tasks, Planning and Hosting Events, Technology, Advertising?

Describe Positions General Assistant – answer phone, daily sign in

Lunch Assistants

Skill-Specific Volunteers – marketing, hostess

Pro bono Volunteers – physicians or other services that come to the center free of charge

“Volunteers need to

feel productive, do

work that challenges

them, and have an

opportunity to grow.”

Step 2: Recruiting

Use Mass Media (TV, Radio, Newspapers,

Bulletins)

Use Current Volunteers to be advocates

Social Media & Websites

Booths & Exhibits at Events

Partner with schools, colleges, and clubs that

can have students do community service hours

at your center

“Recruiting will also build the public image of your organization.”

Step 3: Training Develop Orientation Program

Assign Orientation Leaders

Experienced Volunteers can be Trainers or a Volunteer Manager

Develop Materials

Schedule Orientation

Conduct Orientation

Train Volunteers

Be available to answer questions and help new volunteers

Do you have

orientation or

training for

volunteers?

Step 4: Managing

Screen shot from South Brunswick, NJ Senior Center Website

Step 5: Evaluating Collect Number of Volunteer Hours

Copilot Users can Use Service Units Report

How do you

track

Volunteer

Hours?

Technology Senior Centers can benefit from Technology.

Technology Classes

Cellphone Training

Computer Basics

Email

Internet

Microsoft Word

iPad

Facebook

Collaborate with

schools & colleges In the picture above, Enfield High

School Students provided cell phone

training at the Enfield Senior Center,

Connecticut.

Copilot Touchscreens for

Senior Centers

Record Attendance Electronically

Senior Scan Key Tag & Select Daily Activities

Eliminates Paper Sign in Sheets & Manual Totaling

Copilot has custom reports for state requirements

Copilot have excellent customer service.

Always available for calls

We take the time to know our customers by name

Limited Offer

Email btaylor@iat21.com to schedule a demo

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P: (724) 547-3009 ext 104| btaylor@iat21.com |

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This free webinar

was brought to you

by Copilot

Touchscreens

Sources AARP Bulletin

http://www.aarp.org/home-garden/livable-communities/info-02-2012/senior-centers-changing.2.html

NCOA Sessions http://www.ncoa.org/about-

ncoa/conferences/nisc-2012-senior-center.html

Effective Volunteer Program Handbook www.samhsa.gov/fbci/Volunteer_handbook.pdf

Pleasanton Center Volunteer Manual http://www.ci.pleasanton.ca.us/pdf/sr-ctr-

volunteer.pdf