Sender

Message

Receiver

Feedback

Encode

Encode

Decode

Decode

Noise (Communication Breakdowns)

Communication Model

(Audience)

(Channel, All Senses can be involved)

(Response)

Chapter 1 Speech Communication

Communication Breakdowns “Failure to Communicate” – Cool Hand Luke

Clothing Issue Overhead Projector Room is too Large

External Noise

Listening Introduction – (1) Capture their Attention

(2) A reason for listening Barriers to Listening

External Noise

Internal Noise

Bias - Speaker

Emotional Reaction Daydreaming

Faking Attention

Fatigue

Improper Note Taking

Chapter 1 Speech Communication

Ways to Improve Listening

Note Taking Tips

Say Something Worthwhile (CONTENT) Say it in a Confident, Natural Way (DELIVERY)

Prepare to Listen

Avoid Distractions

Identify the Central Idea

Identify Main Points

Think Alongw/ Speaker

Take Effective Notes

Getting Started

Keep Up / BriefDate / Expand

your notes

Chapter 1 Speech Communication

Projecting Confidence

Truth - Nervousness

“Nothing Succeeds like Success” – well prepared, well rehearsed -

Concern for your audience, not yourself Stretch Your Comfort Zone

“Keyed up” - OkayEnergize Yourself

Isometric Exercise

Developing Self Confidence

98% of our anxiety is Overconcern about what others will think/

Negative Self-Talk

Chapter 1 Speech Communication

Visual Imagery

Ethics in Communication

Systematic Relaxation

Favorite Peaceful Place

Rehearsing yourdesired behavior

Moral Standards and Values “Honest and Accurate Information”

Avoid “plagiarism” Avoid exaggeration and distortion

Must be tolerant of others (open minded)