Seminar Proposal for SHSJ ADC Dan Elemia Ver 1.0

8/8/2019 Seminar Proposal for SHSJ ADC Dan Elemia Ver 1.0

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SEMINARS CONDUCTED BY CHARLTON S. INAO

[email protected]

Tel No. 2682658

Mobile No.: 0932 5473638

1) Product Design and Development ( 3 days)

y Development Process and Organization

y Product Planning

y Identifying Customer Needs

y Product Specifications

y Concept Generation

y Concept Selection

y Concept Testing

y Product Architecture

y Industrial Design

y Design for Manufacturing

y Prototyping

y Product Development Economics

y Managing Projects

2) Advanced Statisical Process Control( 2 days )

Course Synopsis

This course is designed for companies both in the service and manufacturing industries that

intend to improve their system of controlling products and processes. This will provide a

detailed understanding in implementing and continuously improving the SPC program in



their company. Advance SPC is focused on special control charts for short production runs,

for family processes and for detecting small changes, ideal for further reduction of

variation in their processes. There will be a combination of theory, practical examples and

exercises to help participants understand, implement and improve their processes thru the

SPC concepts. This course also covers an explanation of SPC concepts, its relevance to ISO

9000 and ISO/TS 16949 requirements and how statistical procedures shall be developedand improved.

Course Objectives

This course is aimed at providing participants with:

An understanding of the concepts and the role of Advance Statistical Process

Control in an effective and efficient Process Control System to control the product

characteristics and process parameters and continuously satisfy standards and

specifications both for products and systems.

An understanding of the need for short term and long term process capability

analysis.

An understanding of the importance and role of Statistical Process Control in

demonstrating conformance to the International Standards on Quality Management

System and how variation in the process and product is further reduced.

Who Must Attend

This course is designed for front line managers/engineers who are involved in the

development and implementation of Statistical Process Control System including the

monitoring of its results.

Course Topics Review of Basic SPC variation, descriptive statistics, inferential statistics,

measure of spread & location, test for normality, confidence interval, stability vs.

capability.

Special Control Charts CUSUM chart, Exponentially Weighted Moving Average,

Median & Range chart among others.

Analysis & Interpretation Warning limits vs. action limits, pattern analysis, out

of control, Pre-control & Zone Analysis.

Process Capability - Product and process capability ,short & long term capability,

process sigma ( Z- scores).

SPC Implementation & Continual Improvement.

3) Effective Project Management (3 days)

Overview of Project Management

Project Management Framework

Laying the Foundation

Planning the Project



Planning the Project

Work Breakdown Structure

Critical Path

Gantt Chart

Organizing the Project

Developing the Budgets Managing Team Communication

Motivating and Managing Performance

Closure of Projects

Synthesis and Integration

4) Process Capability and Improvement Studies

1.0 Introduction

(Benefits, The Different Capability Measures,

Importance of Process Stability, Estimating ,Process Parameters,The Normality Assumption)

2.0 Defining Process Capability

3.0 Measuring Capability With Variables Data

- Potential Capability

- Performance Capability

4.0 Measuring Capability With Attributes Data

5.0 Conducting Machine Capability Studies

6.0 Combining Capability Measures

7.0 Assessing Process Capability for Special Situations

(Non-Normal Data, Short Runs,

Characteristics Without Specifications)

8.0 Understanding The Six Sigma Philosophy

5 ) Lean Six Sigma for Business Process Improvements ( 5 days)

Course DescriptionIn its most simple sense, Six Sigma is a highly disciplined approach to decision making that helps people focuson improving processes to make them as near perfect as possible.

The term "Six Sigma" relates to the number of mathematical defects in a process. Six Sigma practitioners focuson systematically eliminating the defects so they can get as close to "zero defects" as possible.

Companies use Six Sigma to reduce variation in products and processes - but the net effect of any Six Sigmaproject is what people are really looking for: fewer defects, shorter cycle times, increased capacity andthroughput, lower costs, higher revenues and reduced capital expenditures.

This course consists of instructional sessions and application projects for the trainees.



Objectives

At the end of the seminar-workshop, the participants will be able to:y Understand and appreciate the value of Six Sigma to the organizationy Integrate proven Six sigma approach and strategic change management organization to align with customer

and market requirementy To develop Six Sigma Team Members in an organization for improvement of projectsy To introduce basic Six Sigma tools for analyzing and improving processes

Course OutlineI. Introductory Topics

What is six sigma methodology?

Six sigma difference with Kaizen,TQM,ISO,TS.

What is Six Sigma Leadership?

II. Six SigmaMethoologies

DMAIC Methodology

Project Management and Selection

Project Scoping Tools

Project Definition/Statement of Opportunity

Basic Satistics 1

Process Mapping

Value Stream Mapping

Fishbone (Ishikawa) Diagram

Cause & Effect Matrix

FMEA(based on AIAG)

Gauge R & R

Process Capability StudiesRoot Cause Analysis

Measurement System Analysis

Introduction to Hypothesis Testing

Practicum: Hypothesis Testing

Linear and Multiple Regression

Introduction to ANOVA

One Way ANOVA

Proportion Testing

Chi Square and Contingency Table

DOE Screening

Introduction to DOE

Factorial DOE (2 level design)

Factorial Design Analysis

Interaction Plot & Main Effect Plot

DOE Analysis & Modelling

Confirmation of Result

Statistical Process Control



Attribute Control Charts

Variable Control Charts

Control Methods

Control Plans

6.

Mechanical Tolerancing for Six Sigma

8.

OBJECTIVE DESIGN OF EXPERIMENTS (DOE)

DURATION DATE (From-To) Venue2 days

COURSE DESCRIPTION



Design of Experiment (DOE) is a powerful statistical technique for improving product/process designs and solvingproduction problems. This seminar will develop the knowledge and skills necessary to design, conduct and analyzeindustrial experiments using classical method. Focus is put on the design and analysis of factorial experiments suchas full factorial and fractional factorial designs. For a better appreciation of the course, a software application is alsoincluded.COURSE OBJECTIVES : At the end of the course, participants are expected to:

Plan and conduct statistically designed experiments that make efficient use of available resources;

Analyze the resulting data from this experiment to make valid and objectiveconclusions; and

Utilize the conclusions in subsequent planning and decision-making.

TARGET PARTICIPANTS: Engineering and quality assurance personnel involved in product/process control,improvement and design ; R & D Engineers and Product Developers andDesigners

PRE-REQUISITE SKILLS : A basic knowledge of computational mathematics and a practical understanding of elementary applied statistics will be helpful

COURSE OUTLINE:

y Introductory Conceptsy Inferential Statisticsy Hypothesis Testing Theory and Method

y Correlation and Regression Analysis

Analysis of Variance ( ANOV A)y Intro to DOE

Designs for Industrial Experiment

Simple Designs: Completely Randomized Designs (CRD), Randomized Complete Block Designs(RCBD)

Factorial Designs: Full Factorial 2k Factorial Experiments

3-Level Designs (3k)



Factorial Designs: Fractional Factorial

Introduction to Taguchi Methods Design of Experiments

Minitab Statistical Software Applications / Hands-On through out the seminar

Mr. Charlton S. Inao

Resource Speaker /instructor

TAGUCHI DESIGN OF EXPERIMENTS (DOE) FOR FIRST-TIME EXPERIMENTERS

DURATION DATE (From-To) COURSE FEE

4.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 12,000.00

COURSE DESCRIPTION

This module is designed for engineers who are learning DOE for the first time. As such, the

participants will be carefully introduced to Taguchi's orthogonal arrays as effective methodsfor conducting designed experiments. For greater awareness, comparisons of Taguchi and

Classical DOE will also be discussed. Moreover, software applications is also included to

better appreciate the course.

COURSE OBJECTIVES:

At the end of the course, participants are expected to:

y Learn when to select Taguchi's designs over other popular designs;y Select and conduct appropriate orthogonal array designs;

y Analyze and interpret the results for product/process improvement and design.

TARGET PARTICIPANTS:

Engineering, and quality assurance personnel involved in product/process control,

improvement and design; and who have no previous knowledge or formal training of Classical DOE.

PRE-REQUISITE SKILLS:



Classical DOE / Hypothesis Testing

COURSE OUTLINE:

Day 1

y Introduction to Taguchi's Approach of Quality Engineeringy The Design of Experiments Process

Day 1-2

y Orthogonal Array Selection and Utilization

o R eview of Factorial Experiments (Full / Fractional)o Taguchi's Orthogonal Array Designs

y Conducting Tests

Day 3-4

y Analysis and Interpretation Methods (With Comprehensive R eview of Hypothesis

Testing)y Confirmation Experiment

y Parameter & Tolerance Designy Statistical Software Applications / Hands-On (Extensive)

BENCHMARKING

Manufacturing Productivity R egister DURATION DATE (From-To) COURSE FEE

1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 3,300.00

COURSE DESCRIPTION

In the midst of fast-evolving manufacturing systems and practices, complacency is a big taboo. However for companies to keep abreast with the dynamic changes of the times, benchmarking is one thing that they should notlive without.This module discusses the healthy practice of industry benchmarking. It elaborates how the process of 'best knownmethods and practices' sharing between and among companies is carried out to ensure that the entire exercise is

efficient, effective, ethical and is mutually benefiting.COURSE OBJECTIVES : At the end of the course, participants are expected to:

The protocols of benchmarking; How to plan and conduct benchmarking; and How to process and integrate the result of the benchmarking

process to achieve superior business performance.TARGET PARTICIPANTS : Managers, Engineers and Supervisors involved in seeking best-

known methods and practices in the industryCOURSE OUTLINE :



Introduction What is Benchmarking Elements, Fundamentals, and Benefits Types of Benchmarking Common Pitfalls and Success Factors

The Benchmarking Process

Planning Analysis Integration Action Maturity

Workshop/Case Analysis

COMPLEMENTS AND ALTERNATIVES TO SHEWHART'S CONTROL CHARTS

Manufacturing Productivity


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Shewhart's control charts (e.g., Xbar-R, X-MR, p, np, etc.) is a set of useful charts whose power was firstdemonstrated and made popular by the Japanese during its phenomenal economic boom. With the vastness,variety and complications of manufacturing processes, however, there are several instances when these chartswere found to be inappropriate or are too much to implement. As a result of these limitations, several other chartswere developed through the years to complement and/or provide a more appropriate and practical alternative tothese control charts.COURSE OBJECTIVES : At the end of the course, participants are expected to:

understand the l imitations of Shewhart's control charts; learn the complements and alternatives to Shewhart's control charts; Gain mastery on how to select, use and construct the appropriate

alternative charts; Become proficient in interpreting the results of these charts; and thus Control the different process schemes more effectively

PRE-REQUISITE : Basic SPCTARGET PARTICIPANTS : Engineering, quality assurance, production and maintenance personnel

involved in product/process control, improvement and designCOURSE OUTLINE :Day 1 Introduction

Review of Shewhart's Control Charts Limitations of Shewhart's Control Charts

EWM A Chart

When to Use How to Construct Interpretation & Analysis

CUSUM Chart When to Use How to Construct Interpretation & Analysis

Day 2 Short-Run Charts (Exact, Code Value, Stabilized, Demerit)



When to Use How to Construct Interpretation & Analysis

Other Charts (Multi-Vari, Pre-Control, etc.) When to Use How to Construct

Interpretation & Analysis

INFERENTIAL STATISTICS FOR INDUSTRIAL APPLICATIONS



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

The module is a preparatory course for Design of Experiments and, at the same time, serves as an essential tool

for making numerous statistical validations including those used in Measurement Systems Analysis. The discussion

is divided into two major topics: beginning with probability and progressing into inferential statistics where the

participants shall be taught on how to use probability in making appropriate decisions. To provide better

appreciation on the theory, the participants shall also be taught on how to use popular statistical software to

facilitate hypothesis testing tasks.

COURSE OBJECTIVES : This course is designed to equip participants with a working knowledge onhypothesis testing in order to make correct statistical validation.

Specifically, the participants are expected to be able to perform statisticalvalidation using continuous and categorical data and apply the skill in day-to-day problem solving activities.Moreover, this course provides a solid foundation in advanced statistical

applications like the design of experiments. TARGET PARTICIPANTS : Engineering, quality assurance, production and maintenance personnel

involved in product/process control, improvement and design

PRE-REQUISITE SKILLS : None

COURSE OUTLINE :



Day 1

1.0 Introductory Concepts

2.0 Parametric Test Methods

2.1 Tests Concerning Means:

- Z-Test, t-Test

2.2 Tests Concerning Variances:

- Chi-Squared Test, F-Test

3.0 Non-Parametric Test Methods

3.1 Chi-Squared Tests:

- Goodness-of-Fit Test

Day 2

- Test for Independence / Homogeneity

- Rank-Sum (Kruskal-Wallis)

3.2 B vs C Analysis

4.0 Analysis of Variance

7 QUALITY CONTROL (QC) TOOLS



1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 3,300.00

COURSE DESCRIPTION

COURSE OBJECTIVES : At the end of the course, participants are expected to: Understand the fundamental principles of problem solving Understand how to apply the 7QC Tools in the workplace

Comment critically on corrective action raised as a result of applying thetools

Interpret & measure effectiveness the effectiveness of the implementedsolutions

COURSE OUTLINE :

PDC A Cycle Why Data Gathering Check Sheet Pareto Diagram



Histogram Cause and Effect Diagram Scatter Diagram Stratification Control Chart / Flow Chart/ Graphs

Integration

8D PROBLEM SOLVING



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Intended for people who are responsible for solving problems and/or leading groups in problem solving, this two-daycourse is designed to give participants with a systematic approach to resolving complex problems. The module emphasizes on the process of problem-solving using the 8D model.

COURSE OBJECTIVES : At the end of the course, participants are expected to:

Understand and use the 8D process to solve problems; Apply the appropriate problem-solving tools and techniques

throughout the problem-solving process; and Know how to formulate effective corrective and preventive actions

COURSE OUTLINE Introduction to Problem Solving The 8D Process

What is an 8D Overview of the 8D Process

Problem-Solving Using 8D

Preparations [D0-D1] Preparatory Steps

Assembling the Team Problem Description [D2]

Stating the Problem Data Gathering

Development of Containment Actions [D3] R oot Cause Analysis [D4]

Cause Concepts Problem Solving Tools & Techniques Cause Verification Corrective / Preventive Action Formulation

Corrective & Preventive Action Formulation of Solutions [D5]

Corrective and Preventive Actions Poka-Yoke in Solution Formulation What Makes A Good Solution

Words & Phrases To Avoid Using Some Unacceptable Solutions Commitment Dates



Solution Validation [D6] Prevention / Standardization / Fan-out Conclusion / Acknowledgment

Case Study

EQUIPMENT FAILURE MODE AND EFFECT ANALYSIS - AIAG 4th EDITION



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

This 16-hour course was developed to give participants the basis of Equipment FME A theory and practice. Thefocus will be on the procedure on how to prepare or generate FME A document as a tool to evaluate equipmentreliability in determining the effect of system and equipment failures.

COURSE OBJECTIVES:


y Understand Equipment ñ FMEA as a tool to anticipate and minimize design and

maintenance risk

y Understand the benefits and applications of "EFMEA"

y Identify the difference and similarity of EFMEA to other FMEA types

y Formulate/utilize EFMEA for Production and Maintenance use


Process, QA, Equipment/Maintenance, Industrial, Product Engineers, and ManufacturingSupervisors




7 QC Tools, R CA/Why-Why Analysis, 8D, Poka-Yoke, Technical Writing

COURSE OUTLINE:

y Introduction

o Equipment / Machinery FMEA Defined

o Benefits of EFMEA

o When is EFMEA Initiated

o The Generic Form / Template

y Developing the Header

o Header Information

o Workshop

y Generating EFMEA - Workshop

o Developing Functions (Diagrams)

o Determining Potential Failure Modes

o Potential Effects of Failureo Severity Rating

o Classification (Special Characteristics)

o Mechanism of Failure

o The Occurrence Rating

o Current Control

o Detection Rating

o Risk Priority Number

y Formulating Action Plans

o Determining Recommended Action Plans

o Assigning Responsible Person/s and Dates

o Action Results

o Review/Follow up

LEAN MANUFACTURING



3.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 9,200.00

COURSE DESCRIPTION

This module introduces the participants to the fundamental concepts, goal and implementation of lean manufacturing.The module emphasizes more on the value stream mapping process and analysis. For a substantial understanding of the course, workshop on PUSH ñ PULL Exercise is also included wherein participants will have to experience what is itlike in a lean and non-lean system.COURSE OBJECTIVES : At the end of the course, participants are expected to:

appreciate fundamental concepts and goals of lean manufacturing againstconventional manufacturing systems



identify and eliminate waste in the system understand the importance of and methodology for value stream mapping develop a culture of lean thinking in a company able to understand, appreciate & apply the essence of "single piece flow

line"TARGET PARTICIPANTS : Engineers, Manufacturing Staff , Production Staff , Support Staff PRE-REQUISITE SKILLS : NoneCOURSE OUTLINE :Day 1Lean Manufacturing Introductory Concepts Session Objectives Conventional Mnfg System vs. Lean System

Characteristics Comparison of Lean Systems against modern planning and manufacturing systems

Is there a need to Lean? Two major components of Product

Labor + Parts Time Is Money ( "the longer it takes , the higher cost" ) Customer Is KING Backflushing Traditional Approach to Manufacturing Improvements

Labor Cost Improvement in Planning & Product Tracking

Lean in INÖ What is Lean Manufacturing Brief History of Lean Manufacturing Goals of a Lean Line Characteristics of a Lean Line Core Elements of Lean Operations

Fl ow & Bal ance How to achieve Single-Piece-Flow production Keys to achieving Flow Accommodating JIT materials & information flow

R edundancy R eduction Methods for eliminating redundancy reduction

C ontinuous Improvement

Activity levels for Continuous Improvement Continuous Improvement begins with People Continuous Improvement ensures incremental process improvement overtime

PULL Systems / Kanban PULL systems provides instant visibility of material requirements Inventory is a buffer against operational problems Pull mechanisms improve quality Kanban-signal to take action

Physical Kanban Kanban Bins / Card Containers Two Bin System

H ousekeeping Everything in its Place and a Place for Everything 5S by Toyota

5S Checklist Implement 5S and train worker in the pilot cell line

Seven Guidelines maybe used to Synchronized production Balance each operation Develop a continuous flow Use Supermarket where flow cannot extend upstream Establish a Pacemaker Use small consistent work increments at Pacemaker Shorten Changeover Time and run smaller batches Distribute production at different product evenly over time



Use Value Stream Map as structured approach to eliminate wasteWaste Definition of Waste Types of Waste Waste reduction approach Waste Identification Exercise (workshop)Day 2 Value Stream Map Objectives Why Map the Value Stream How To Map a Process Required Data VSM Icons Current State Map (sample) Characteristics of a Lean Line Future State Map (sample)PUSH Exercise (workshop)Day 3 PULL Exercise (workshop)Going LeanÖ..

Ten Fundamental Rules on Lean

MEASUREMENT SYSTEMS ANALYSIS



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

The module is a discussion of the elements of a good measurement process and covers the different aspects of

measurement from the basic variables to attributes data to the complex and non-replicable systems.

Intended for participants with a strong background in inferential statistics. Topics on the regression and analysis of

variance shall not be discussed in great detail.

COURSE OBJECTIVES: Several, if not all, engineering and quality decisions are based uponmeasurement data. Ironically, not many decision-makers are too concernedabout the quality of measurement data for a number of reasons, ignoranceabout how to do a measurement systems study among the most significant.

To this end, the module is designed to equip participants with practical



knowledge on how to effectively assess a measurement system by being ableto: Understand the measurement process;

Select and perform an appropriate measurement systems study for

variables and attributes data, including those for non-replicable andcomplex systems;

Analyze and interpret the results of these studies; and

Ultimately identify, eliminate and/or control the sources of processvariation

Ensure that data-based decisions are valid and appropriate.

TARGET PARTICIPANTS: Engineering, maintenance, quality assurance and production personnelinvolved in the reduction of process variation.

PRE-REQUISITE SKILLS : Hypothesis Testing/ ANOV A/SPC

COURSE OUTLINE :

Day 1

Introduction

Measurement as a Process

Elements of Measurement System

Statistical Properties of Measurement Systems

Guidelines for Conducting Variable Measurement System Study Stability

Bias

Linearity

Day 2

Guidelines for Conducting Variable Measurement System Study Gage Repeatability and Reproducibility

Range Method

Average and Range Method

ANOV A Method

Attribute Measurement System Study

Complex or Non-Replicable Measurement System

Measurement Problem Analysis



PROCESS FAILURE MODE AND EFFECTS ANALYSIS



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Process Failure Mode and Effects Analysis is commonly defined as a systematic process for

identifying potential design and process failures before they occur, with the intent to eliminatethem or minimize the risk associated with them.

Control Plans aid in manufacturing quality products according to customer requirements inconjunction with QS9000. An emphasis is placed on minimizing process and product variation.

A Control Plan provides "a structured approach for the design, selection, and implementation of

value-added control methods for the total system." QS9000/TS 16949 compliant automotivesuppliers must utilize FMEA in the Advanced Quality Planning process and in the developmentof their Control Plans.

COURSE OBJECTIVES:


y Understand the benefits and applications of PFMEAy Formulate PFMEA for product manufacturing

y Utilize PFMEA, and Define the relationship between PFMEA and the problem solving or

prevention tools.


Supervisors, Engineers, Quality and Maintenance crews, and Technicians involved in identifyingand solving process related problems.


7 QC Tools, R CA/Why-Why Analysis, 8D, Poka-Yoke, Technical Writing

COURSE OUTLINE:

Day 1

y Introduction to FMEAo Definition and Purpose

o Approach



o Benefits

o Backgroundo Applications

o Key Elementso R equirements for Success

y Process FMEAo Definition and Purpose

o Benefitso Key Elements

o Process FMEA formo R anking Effectiveness

Day 2

y Workshop

IMPLEMENTING POKA YOKE METHODS



1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 3,300.00

COURSE DESCRIPTION

Poka -Yoke is Japanese for mistake proofing. These devices or systems are used either to prevent

the special causes that result in defects, or to inexpensively inspect each item that is produced todetermine whether it is acceptable or defective. The life and soul of production of any kind is

guaranteed quality and the ultimate aim should always be zero defect.

A point overlooked by many manufacturing people is that one defective product for every 10,000or 100 defects per million is not anymore acceptable today . Customers demand better than 100

DPM quality and the Poka-Yoke principle is essential in achieving continuously improvingquality performance.

It is therefore important to grasp in any production system that although people can, and do makemistakes, people don't have to produce defects. This concept leads us to the possibility of

creating a system in which it becomes impossible for people to make mistakes-in other words,implementing mistake-proofing or Poka -Yoke solutions that minimize the manufacturer's cost

without compromising the product's reliability and quality.

COURSE OBJECTIVES:




y Explain the Poka-Yoke system role in zero-defect manufacturing

y Understand why defects occur in the productiony Compare & select the best poka-yoke solution

y Overcome cultural barriers to socialize poka-yokey Start with poka-yoke implementation


Technicians, Engineers, Supervisors & Production/Equipment Managers


Basic knowledge of statistics, total quality control, and industry operation experience

COURSE OUTLINE:

y Introduction to Poka-Yoke systems and its origino Poka-Yoke Primer

o What it is and how it is appliedo Basic definitions and concepts

o Mistake proofing Video Presentationy Evolution of Quality Systems

o Types of Waste

o Types of Inspectiono The Struggle with Error o Video presentation

y What causes defects

o Creating a defect-free factoryo Why prevention is always more powerful than detection

o Workshop & exercisesy Implementing Mistake Proofing Solutions

o Approaches to mistake proofingo Integrating mistake proofing with problem-solving

o Practical, feasible & cost effective solutionso How to keep Poka-Yoke solutions from being overridden

o Video presentationo Case studies

BASIC STATISTICAL PROCESS CONTROL (SPC)





2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

This module is intended for participants with a working knowledge of descriptive statistics and QC tools. As such, the

discussion shall focus on "control charts" and the essentials in the effective implementation of statistical processcontrol. This includes an introductory discussion on process capability studies. The participants shall also beintroduced to the use of statistical software.COURSE OBJECTIVES : At the end of the course participants are expected to:

understand the basic concepts of statistics and their application inmanufacturing.

to plan and implement statistical process control in the productionline

consequently use the data generated to characterize the process for process and quality control and continuous improvement

TARGET PARTICIPANTS : Engineering, quality assurance, production and maintenance personnelinvolved in product/process control, improvement and design.

PRE-REQUISITE SKILLS : Descriptive Statistics / QC ToolsCOURSE OUTLINE : Day 1:

1.0 Introductory Concepts(What Is SPC, Process Control System Model, Benefits,History, The Normal Distribution, The Central Limit Theorem)

2.0 The Control Chart2.1 SPC and Control Chart Concepts 2.2 Types of Control Charts (Variables / Attributes)2.3 Constructing the Control Charts

Day 2:2.4 Analysis & Interpretation of Control

Charts2.5 Tests for Out-of-Control Conditions2.6 The Out-of-Control Action Plan

(OC AP) 3.0 Introduction to Process Capability

Studies

THEORY OF INVENTIVE PROBLEM SOLVING (TRIZ)



3.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 9,200.00

COURSE DESCRIPTION

This course focuses on the concepts, tools and applications of Theory of Inventive ProblemSolving (TRIZ). It describes the core concepts of Classical TRIZ.

The course helps you to look at technical problems with a new perspective, think out of the boxand generate more innovative ideas, appreciate the use of the main TRIZ tools in problem

solving, and apply TRIZ tools in real problems.



You will learn how to analyze a product, define problems that are worth solving, solve conflicts

without any trade-off, develop breakthrough concepts, and systematize the process of ideageneration. You will be taught how to develop the new generation of a product, accelerate the

evolution of your products, and increase effectiveness of your creative work and resultsdramatically. You will also learn how to apply TRIZ to real problems brought by the

participants.

COURSE OBJECTIVES:


y Learn how to analyze a product

y Define problems that are worth solvingy Solve conflicts without any trade-off

y Develop breakthrough conceptsy Systematize the process of idea generation

y Develop the new generation of a producty Accelerate the evolution of your products

y Increase effectiveness of your creative work and results dramaticallyy Apply TRIZ to real problems brought by the participants


Engineering Staff and Managers (Product, Process, FA, Q&R , Test, etc.), Innovation Engineers,Technology Development Engineers and Managers, Operators, Technicians, Engineering and

Science Teachers and Students, Business Analysts, Finance Managers, IT, Trainers, Org.Development Practitioners, Business Development Managers and staff.


None

COURSE OUTLINE:

Day 1

y History, Foundation and Benefits of TRIZ

y Problem Solving Models: Generic and Inventive

y Idea Development R oadmapy Psychological Inertiay Mechanics of Logical Thinking

Day 2

y Introduction to Classical TRIZ



o Overview of TRIZ Core Concepts

o TRIZ problem solving modelo Ideal Final R esult (IFR ) TRIZ Concepts

o Pattern of Technical Evolutiono Function Analysis

o Zone of Conflict and Smart People Modelingo System Thinking for R esource Analysis

Day 3

y Contradiction Matrix and Inventive Principleso Separation Principle

o ARIZ-85y Standard Solutions

VALUE ENGINEERING / VALUE ANALYSIS



1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 3,300.00

COURSE DESCRIPTION

Value Engineering and Analysis is a systematic method and an organized effort to attain the product's optimum value by improving the relationship between its function and cost. Value

Engineering can be used to :

y Improve Product Developmenty Plan complex environmental projects

y Improve Product or Facility Designy Improve System Quality and R eliability

y Avoid or Eliminate Unnecessary Costy R educe R isk and Increase Success

This systematic approach can help us create task groups composed of different fields of discipline which have a great deal of influence on the products, so that they can trace out the

high cost concentration and the corresponding low value areas of the product in order to providethe function at the LEAST POSSIBLE COST.

The QUESTION on how well the product can be designed to suit marketing requirement still

prevails.



COURSE OBJECTIVES:


y Understand and execute functional analysis via value-adding improvement projects.

y Improve performance, quality, reliability, capability, usability and environmental impact.y R educe life cycle costs.y Habituate creative problem-solving culture

y Promote continuous improvement and innovative thinking.


Managers, Engineers and Technicians : Production, Process, Industrial, Quality &Maintenance


Analytical and problem-solving skills

COURSE OUTLINE:

y Value Engineering / Analysis Basics

o Brief History and Backgroundo Applications and Benefits

o Basic Value Principleso Diagnosing VA/VE Potentials

y The Value Engineering Job Plano General Phaseo Information Phaseo Function Phase (FAST)

o Creation Phaseo Evaluation Phase

o R ecommendation Phasey Workshop ñ Exercises

VALUE STREAM MAPPING

Manufacturing Productivity R egister


1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 3,300.00

COURSE DESCRIPTION

Value Stream Mapping (VSM) or commonly coined as "end to end "system map, is a powerful Lean tool which



provides a concise snapshot of material and information interaction to bring a certain product or service to thecustomer. It is also the blueprint in identifying small improvement activities with big impact in the production system.It does not require fancy software to be able to create a VSM; a pencil and paper will do. This is similar to a processmap but it provides better window in conducting waste identification and elimination in the system.This is especially helpful when working to reduce cycle time, because you gain insight into the decision making flowin addition to the process flow.

In broad strokes, basic data gathering starts by walking the material and information flow path; starting from shippingarea to receiving area.Target Participants : Engineers , Supervisors, Technicians, Production Managers, PlannersPre-Requisite Skills : NoneCourse Objectives : At the end of the course, the participants are expected to:

Understand the importance of and methodology for value stream mapping Learn the symbols (icons) necessary for value stream mapping Gain fundamental knowledge about value stream mapping to be able to:

Collect the right data Ask the right questions Divide an entire process into process steps Begin drafting a Current-State Map

Course Outline : Session Objectives

W

hy Map the Value Stream Clear snapshot of the production flow Framework for communication and link for other department Blueprint for creating current and to-be VMs Material and information flow Windows on waste elimination

How to Map a Process Fundamental steps in mapping a process Customers point of view Key points : draw and understand

Required Data Collecting the right data

Value Stream Mapping IconsLearn the basic symbols and their functions

Example: The Current-State Map

Characteristics of a Lean Value Stream 7 guidelines in creating a lean value stream

Example: The Future-State Map Score Card

Results tabulation Lean Metrics

Sustaining the momentum Dashboard for success

Kaizen Event Move forward Driving the lean culture

Workshop : Hands-On Learning on VSM



DIMENSIONAL METROLOGY WITH TOLERANCING AND FITS/GDT

Metrology


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,800.00

COURSE DESCRIPTION

This course will enhance the basic Knowledge of Metrology through acquiring the best Skillsand developing the right Attitude, otherwise known to the industry as K.S.A= Competency. This

course will guide the participants to understand the basics and importance of Measurements,Dimensional Analysis, Tolerances and Geometric controlling forms and the effects of

Dimensions and Tolerances towards Fits of Assembly and Mating parts.

COURSE OBJECTIVES:


y Fully understand the importance and use of Dimensional Metrology.

y Eliminate Dimensional and Measurement errors.y Interpret mechanical drawings, dimensions, call-outs, tolerance, and geometric control

form embodiments.y Fully understand the importance of Fits on mating parts and will be able to decide and

determine the following;o Stack-up dimensions and tolerances

o Geometric controlling forms

o Type of Fits, Allowance and Clearances.


Production operators, Maintenance Technicians, Equipment/Process Engineers, DesignEngineers

PREREQUISITE SKILLS:

Basics of Mechanical Drawings Interpretation

COURSE OUTLINE:

Day 1

y Introductiony History of measurement

y Types of Metrology



y Standards and traceability

y Target Analogyy Errors in measurement

Day 2

y The R ole of Metrologisty The Mechanical Drawings

y Interpretationy Tolerance and Fits

y Geometric controlling formsy Dimensional / Tolerance practices

ISO/TS16949: 2002 INTERNAL AUDITING (THE AUTOMOTIVE PROCESS

APPROACH WAY)

Product Quality And R eliability


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

ISO/TS16949:2002 Internal Auditing is a course designed to enhance the effectiveness & efficiency of InternalQuality Auditors using the latest techniques of auditing which is the " Automotive Process Approach" way using the"Turtle Diagram" as audit guide. This course is also designed to qualify and certify internal auditors to conduct audit

on implemented ISO/TS16949:2002 QMS in their respective organization.COURSE OBJECTIVES : At the end of the course, participants are expected to:

Conduct an effective audit program; Develop and implement an audit plan and schedule to ensure compliance to

ISO/TS 16949:2002 Standard; Use auditing tools & tactics to improve auditing process with emphasis on

the Process Approach way of auditing; Know and adapt ideal auditor characteristics; Gain audit appreciation; To be qualified as Internal Auditor of ISO/TS16949:2002.

TARGET PARTICIPANTS : Management Representatives to ensure that the ISO/TS16949:2002 is properlycomplied with by the organization; International Auditors to audit all businessprocesses of the organization (MOP's, COP's and SOP's) to check for effectiveness, efficiency, customer focus and Continual improvement

PRE-REQUISITE SKILLS : Knowledge of ISO/TS16949:2002, Core Quality Tools for ContinualImprovement

COURSE OUTLINE: Introduction

ISO 10011 and ISO 19011 Hierarchy: Accreditation Body and Certification Body What is Audit? Need for Audit? Basic Definitions Types of Audits



Principles of Auditing The 3P's ACE

The Auditors Competence Requirements Roles and Responsibilities

Procedures of Auditing Initiation Document Review Preparation Performing Reporting Follow-up

ISO/TS 16949 Automotive Process Approach Auditing Identification of COP's, MOP's and SOPs The Turtle Diagram as Audit Guide

Workshops - Actual / Practice Audit Qualification Exams / Evaluations

TIME AND STRESS MANAGEMENT

Professional Development


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Key to productivity is adequate prioritization of the vital activities in contrasts to the trivial many. The ability of aperson to sort out what is important and not necessarily urgent provides him the power to control pressures andactivities. Stress is a function of the inability of the person to sort and attend to the important matters immediatelyeven before it becomes urgent and pressing thereby resulting to increase used of time and effort. What a waste!Effective time and stress management revolves around the ability of the person to manage his activities well. It is notone of time management per se but more so on adequate prioritization of activities based on the set goals or objectives within a given time period.The seminar on Time and Stress Management is a two-day workshop designed to present to the participants the

paradigm of forward planning, goal setting and activities management thereby providing more time for work, family,leisure and life.COURSE OBJECTIVES : At the end of the course, participants are expected to:

# Excellently manage oneself, his time and the ill effects of not being ableto manage self, activities and time;

# Align one's attitude towards the use of basic time management tools andtechniques;

# Be more directed towards one's goals and aspirations in life;# Make oneself as a time manager and a stress-relieved person;# Determine the most common causes of stress;



# Know how to deal and cope with distress;# Single out or determine one's stresses and learn how to eliminate them;# Obtain a certain level of personal mastery

TARGET PARTICIPANTS : Anyone who wants to manage his time more effectively and lead a stress-relieved life.

PRE-REQUISITE SKILLS : NoneCOURSE OUTLINE

Day 1

I. Introduction# Welcoming Address

# Unfreezing Activity

# Leveling of Expectations

# Understanding Time

# Understanding Stress

II. Hold It! Time Out!

# Characteristics/perception of time

# Assumptions about time/ analyzing time

# Time and personality

# Time Savers and Masters

# Removing stumbling blocks to time management

# Steps to successful time management

Day 2

III. Understanding Stress

# Nature and Causes of Stress

# Stressful Occupation

# Sources of Stress and its Effects

# Stress and Personal Performance

# Managing Stress

# Developing a Personal Stress Management Program

# Striking a Balance

IV. Managing Time is Managing Stress

# The Passion of Vision

# The Power of Goals



# Balance Self-Renewal

# Exercise and Nutrition

COACHING AND MENTORING SKILLS WORKSHOP



2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Employees need to be led and be managed. Leadership, however, can assume varying styles depending upon thedevelopment level of the people being led. The ability of the leader to mold and develop its people so they maygraduate into a self-managing unit is a managerial responsibility that must be exercised. A two-day learner-controlled training workshop designed to provide the participants with the skills and the techniquesin managing performances of their people. The role of a leader to correct declining performances either due totechnical reasons or behavioral considerations is crucial in upholding employee's productivity. Formal performancefeedback system is introduced using the functions of goal setting, coaching and counseling, performance evaluationand disciplining.


Differentiate the responsibilities of managerial vs. supervisory work andprioritize the task of a manager;

Define the roles, functions and core responsibilities of management;

Identify the appropriate uses of the four leadership styles;

Develop/ practice their skill in conducting effective coaching conferencesthrough role plays and critiquing;

Link the relevance of coaching skills to employee productivity;

Increase appreciation and comfortabilty in giving performance feedback.

COURSE OUTLINE :

I. Introduction

Program Objectives and Leveling of Expectations Participants' Introduction The 6 A's of Adult Learning



Understanding Paradigms and Comfort ZonesII. Performance Management Framework

The ABC's of performance management A recap on the four basic functions of management An exercise in positive feedback giving

III. Goal Setting

Identifying key result areas Formulating performance indicators Defining performance measures Conducting the goal setting conference

IV. Performance Feedback

The four types of feedback How to give effective performance feedback Signs of performance declines and attitude problem Characteristics of effective coaches and counselors Knowing when to coach and when to counsel

V. Coaching Your Employees

Work situations that may require coaching Preparing for a coaching conference Conducting the coaching conference

VI. Counseling Your Employees

Work situations that may require counseling Preparing for a counseling session Conducting the counseling conference

VII. Evaluating Performances

Using the performance appraisals to your advantage Performance evaluation tips Conducting the performance evaluation conference

VIII.Employee Disciplining

The leadership issue in disciplining The hot-stove principle in disciplining The methods of disciplining Steps to follow in establishing good discipline Using the company's code of conduct Due process

MANAGING FOR GLOBAL EXCELLENCE: STRENGTHENING MY ROLE AS A MANAGER



3.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 7,000.00



COURSE DESCRIPTION

The role of a manager is extremely critical in the success of any business. A manager owns directing and planningoperations, organizing the work, leading and motivating people, controlling resources, and eventually, achievingresults. At the same time, study shows that poor management plays a major role in attrition. Many resignations havebeen attributed to dissatisfaction with managers. As such, it is important for any manager to embrace and internalizetheir role, for short-term and long-term realization of business objectives.Unfortunately, many successful individuals assume the management position unprepared for the role. Many struggleand fail as managers, or take a long time to finally be effective and efficient. This puts the business at risk.This course is designed to help all managers, new and experienced, to understand, appreciate, and embrace their role. The 3-day course will cover all aspects of the different managerial and supervisory roles, balancing task-focus,people-focus, organizational development, and environmental management. Having a good grasp of all these roleswill help managers execute their functions better, with greater impact to their organization and the whole company.The course will comprise of presentations, interactive discussions, exercises, and workshops.COURSE OBJECTIVES : At the end of the course, participants are expected to:

Better understand the different roles of a manager, the criticality of eachrole, and the need to balance each for greater impact

Develop the skills required to perform each role effectively Learn and practice the techniques used by successful managers

TARGET PARTICIPANTS: Supervisors / Managers, with2

or more direct reportsPRE-REQUISITE : NoneCOURSE OUTLINE:

DAY 1

Time Topic Methodology

9:00 ñ 9:30 Introductions, Ice Breaker 9:30 ñ 10:00 What is a Manager

o Importance of the Manager Role o Management Functions o Increasing Management Expectations

PresentationsInteractive Discussions

10:00 ñ 12:00 Transitioning to Movements in the Corporate Ladder o Managing Self to Managing Otherso Managing Others to Managing

Managerso Managing Managers to Managing

Functions

PresentationsInteractive DiscussionsExercises

12:00 ñ 1:00 Lunch1:00 ñ 5:00 The Role of a Manager: An Overview

The Role of a Manager: Task Management o Set the "Right" Goals

o Plan the Worko Execute the Plano Monitor Results

PresentationsInteractive DiscussionsWorkshops tying each task

DAY 2

Time Topic Methodology9:00 ñ 9:30 Ice Breaker, Agenda Review9:30 ñ 10:00 Review of Task Management Presentation10:00 ñ 12:00 Role of A Manager: People Management

o Proper Use of Power o Relationship Buildingo Cultural Sensitivity

Presentations

Interactive DiscussionsExercises

12:00 ñ 1:00 Lunch1:00 ñ 5:00 The Role of a Manager: People Management

o Attain Commitmento Assign the Worko Motivateo Manage Performance

PresentationsInteractive DiscussionsWorkshops

DAY 3



Time Topic Methodology

9:00 ñ 9:30 Ice Breaker, Agenda Review9:30 ñ 10:00 Review of Task & People Management Presentation 10:00 ñ 12:00 Role of A Manager: Strengthening the Organization

o Production/Production CapabilityBalancing

o People Developmento Team Developmento Org assessment & structuring

PresentationsInteractive DiscussionsExercises

12:00 ñ 1:00 Lunch1:00 ñ 1:301:30 ñ 3:30

The Role of a Manager: Managing the Environmento Compliance to Company Rules &

Regulationso Compliance to Legal & Global Requirementso Labor Relations : Understanding Unionso Differences: Unionized vs Non-Unionized

PresentationsInteractive Discussions

3:30 ñ 4:30 Review of Concepts

ELEMENTS AND ESSENCE OF EFFECTIVE PROJECT MANAGEMENT



3.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 9,500.00

COURSE DESCRIPTION

This course will expose, explain and teach participants how to manage projects effectively. Methodology employedwould be an intensive hands-on, hypothetical exercise, build up project case through a 10-step process. The courseemphasis is on the Planning and Control Aspect. Also included in this course is a mini-module on how to buildEffective Teams, another key ingredient that could be a big differentiator in bringing out the best in people in anyproject endeavor.COURSE OBJECTIVES : At the end of this course, participants are expected to:

Define the Planning and Control Skills of project management



Describe an effective approach for developing clear project definitions

Apply project management tools such as work breakdown structures, projectnetworks, Gantt charts, resource loading and leveling

Explain how project management tools can be used to facilitate

communication, decision making and problem solving

Define systems and procedures which support effective project management

Control projects more effectively by tracking progress, analyzingperformance variances, and defining corrective actions.

Exercise better leadership by learning the dynamics of how to build effective(project) teams

TARGET PARTICIPANTS : Any individual who is part of a corporate or industrial setting that is tasked tolead or manage a project of significant magnitude in terms of business strategicimportance, involving multiple contributors and task owners, and to be executedover a period of time (at least 6 months)

PREREQUISITE SKILLS : Engineers, supervisors and managers who have had at least some exposure ina corporate or industrial project setting, would be more comfortable working withthe live exercise to use in direct job experience and skill area in relating with theplanning and control issues of a project.

Course Outline :

Day 1

Introduction

Student groupings

Project Management Process

Step 1: Define the project

Step 2: Generate The task

Step 3: Determine Roles and Responsibilities

Step 4: Develop Estimates

Day 2

Step 5: Define Task Sequence and Analyze Critical Path

Step 6: Develop Schedule

Step 7: Analyze Resource Availability and Scheduling

Step 8: Develop Project Budget

Step 9: Analyze Risk and Develop Contingency Plan

Day 3



Step 10: Track and Manage The project

Effective Meetings

FINANCE FOR NON-FINANCE PEOPLE

Special Courses And Seminars


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

Accounting is the language of business. All stakeholders -- owners, employees, lenders, suppliers, customers andeven government -- all use accounting as a common language for communicating information about the company. Accounting is also a major tool used by Management for decision-making. Everybody involved in the business, bothaccountants and non-accountants alike, regardless which department you are in, would understand the business andcontribute to the business better, if this common language is learned. Yet, many non-accountants neglect to learn thebasics of accounting.This first session day of this course focuses on financial accounting concepts. Day 2 is designed for engineers in themanufacturing environment. Building on basic financial accounting concepts, it then introduces various managementaccounting concepts and techniques to evaluate capital projects and investments.

The Trainer is a non-accountant, an experienced executive, and a former UP engineering professor with an AteneoMB A. He provides a simplified and concise discussion of core accounting concepts, delivered from the perspective of an engineer, a company executive and a businessman.


Understand the basic concepts of accounting

Read and interpret basic financial statements

Learn and use management accounting concepts and techniquesto evaluate capital projects and investments

TARGET PARTICIPANTS : Best for engineering managers and staff with no or little accountingtraining.

COURSE OUTLINE

Day 1

An Introduction to Accounting and Financial Statements



Why Accounting? The Accounting Process. Basic Accounting Terminologies and Principles.

Balance Sheet, Income Statement and Cash Flow Statements.

Understand the concepts of accounting by following the development of a company's accountingrecords from the day the company starts in business to the end of its first year in business.

Reading and Understanding Financial Statements

Break-even analysis. Financial ratios

Multi-year Financial Projections

Day 2 Management Accounting Tools for Decision-making

Capital expenditure evaluation, return on investment, payback, time value of money, net present value,discounted cash flow analysis, incremental cost analysis

How do you evaluate options for proposed projects and investments?

How do you communicate and defend your decision?

Workshop

Group analysis, presentation and defense of selected case studies.

RoHS COMPLIANCE SEMINAR - ANALYTICAL CONSIDERATIONS: SAMPLING AND TEST

METHODS

Special Courses And Seminars R

egister


1.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 0.00

COURSE DESCRIPTION

The RoHS Directive 2002/95/EC of the European Parliament and of the Council of 27 January 2003, restricts the useof hazardous materials in the manufacture of various types of electronic and electrical equipment. The RoHSDirective will ban the placing on the EU market of new electrical and electronic equipment containing thesehazardous materials effective 1st July 2006.This seminar aims to promote better understanding of the Waste Electrical and Electronic Equipment (WEEE) and

RoHS directives, as enacted by the European Union, and its implications on the manufacturing supply chain of electronics and electrical products. The presentation also aims to provide an insight to RoHS testing procedures.COURSE OBJECTIVES : At the end of this seminar, the participants are expected to:

understand the EU RoHS directive and the industrial requirement. prepare and calculate the RoHS tests budget from the part or product of the

equipment be aware of the pre-treatment of the sample material prior to analysis. be able to prepare sample for RoHS testing. understand the international test method of RoHS test and the test

instrument used.



TARGET PARTICIPANTS: Managers, Engineers and Chemists from Q A/QC department. Managers,Engineers and staffs who are in charge of supplier quality control andmanufacturing. Support staff from Purchasing/Procurement and ISO audit team.

Pre-requisite Skills:Basic Chemistry background.(will be focusing on the sampling and test method)COURSE OUTLINE: RoHS Directive List of Hazardous Substances

Lead Pb Cadmium Cd Mercury Hg Hexavalent Chromium Cr6+ Brominated Flame Retardants Polybrominated biphenyl (PBBs) Polybrominated diphenyl ether (PBDEs)

Sample Preparation for Analysis Cryogenic Miller Microwave Oven

Test Instrumentation Test Method

PBB & PBDE Screening by FTIR

PBB & PBDE A

nalysis by GCMS Elemental Screening by XRF BS EN 1122 : 2001 Cadmium Extraction US EP A 3050B US EP A 3052 US EP A 3060 A

Quality Control ---CRM Detection Limit Questions & Answers

Speaker : Ms. Lourdes F. Inao

NEGOTIATING WITH CONFIDENCEProfessional Development


2.00 day(s) 00 00, 0000 - 00 00, 0000 PHP 6,300.00

COURSE DESCRIPTION

It is critical for a retail organization that their buyers possess the confidence to face situations that require skillful negotiating andcollaborating. Tact and professionalism must be exercised in order to arrive at mutually beneficial propositions especially duringtimes of negotiations. Priority concerns specific needs and requirements of the company must be identified and matched with thesupplier's existing capabilities, whether in terms of pricing, payment terms, product or delivery. Certain restrictions, if any, must be clearly communicated and asserted. Clear parameters help promote efficiency, necessary when hundreds of SKUs aremaintained and monitored.A two-day learner-centered workshop on "Negotiating Skills" is designed to provide the participants with the framework on howto attain the company's ultimate objective of building better business by arriving at a mutually beneficial course/s of action.COURSE OBJECTIVES : At the end of the course, participants are expected to:

Understand the behavioral component of every negotiation and identify relationalstrategies that will strengthen vendor-vendee relationship.

Learn how to communicate their needs and concerns through skillful method of

providing salient information.



Exercise their skills in active listening and read non-verbal signals that will helpthem get the best deal.

Establish the parameters that allow the creation of options that will consider both

the needs of the company and the supplier. Increase their level of confidence in communicating the company requirements to

suppliers. Equip themselves with skills and techniques in handling objections.

COURSE OUTLINE :I. IntroductionII. Bargaining Essentials

What is Negotiation?

Negotiator's GoldenR ule and It's Benefits BATNA Method Negotiating Your Goals/R equirements

III. Understanding Your Opponent R esearching Your Opponent/Previous Transactions Equalization Ways of Equalizing Your Opponents Position Benchmarking with other R etailers

IV. Setting the Stage for Negotiation Clothes, Mood, Words

Verbal & Non-Verbal Telephone Skills that Gets the Best Deal

V. Conducting the Negotiation Do's and Don'ts Use of Props Offers and Counter offers

Methods of Handling Questions Methods of Preparing Effective Written Information Proper Use of Forms

VI. Methods and Techniques in Negotiation Techniques in Professional Negotiation Negotiation Styles Hints to Influence the Styles Discovering Your Opponent Using the Self-image Angle

Using the Emotional AngleVII. Essentials of an Effective Negotiation

Benefits and Building Goodwill Sources of Negotiating Power Good Negotiating Habits How to Gain and R egain Control during Negotiation Top 3 Negotiating Fears

VIII.Closing Techniques and Options

Spotting the Desires to Close a Deal Managing an Opponent Three Opening Move Strategies Pointers to Keep in Mind in Closing TimeEffective Closing Technique

Problem Solving and Decision Making




Leadership is about taking control of situations that arise. They may be problems, threats or opportunities. Which is which?

Learn about the nature of problem-solving and patterns of thinking, assess your options, make

rational choices and address potential threats.

With Problem Solving and Decision Making, you will:

y Face problems and make decisions with renewed confidence

y R einforce your authority and credibility with proven problem solving and decisionmaking techniques

y Analyze situations more comprehensively to arrive at the best solutiony Anticipate potential problems, assess risks, and weigh alternatives to come up with the

best decisionsy Tackle problems more systematically and logically

y Harness support mechanisms that will give rise to better solutions and decisionsy

Communicate decisions to team members to reinforce your power, authority andcredibilityy Consistently implement and follow-through on decisions

y Overcome obstacles and resistance to ³unpopular´ decisions

This program is for supervisors and managers who wish to improve their problem solving anddecision making skills.

Operational Planning/OM for Competitive Advantage

Are your business operations aligned with your strategy?

Everyone knows the importance of a one-year plan, but what it looks like and crafting it are two

different things.With Operational Planning for Competitive Advantage, you will:

y Discover the 6 Key Elements of the Operational Plany Determine Critical Issues

y Plot out SMAR T objectives and performance standardsy Formulate courses of actions needed to meet the objectives

y Identify resources, accountabilities and control mechanisms neededy Chart finances and create meaningful operational budget

y Evaluate and monitor state of business over a period of timey Maintain high quality performance standards

y Identify processes and systems that will enhance productivityy Minimize wastage of time, materials and manpower



y Ensure improved efficiency and sustainability of the businessy Achieve operational excellence

Develop a holistic and viable plan to improve your business scorecard.

Practical Financial Management

S pecial S eminar

Puzzled by finance?

Financial Management isn¶t incomprehensible. Learn basic concepts in getting the story behind

numbers. Apply the tools in coming up with integrated financial decisions in line with the goalsof the company.

With Practical Financial Management, you will:

y Determine your company¶s financial healthy Develop strategies to improve working capital, particularly inventory and receivables

y Sustain margin levels by managing risk and other expensesy Contribute to bottom line by arriving at sound investing decisions

y Improve overall financial condition of the companyy Understand the critical role of Finance and how everyone in the organization can make a

contributiony Know the basic quantitative tools used in making critical financing and investing

decisionsy Uncover your firm¶s financial performance through basic interpretation and analysis of

Financial Statementsy Discover essential techniques to manage working capital as well as do profit planning

y Learn quantitative techniques on how to evaluate and prioritize major companyinvestments or projects

y Know how your company can obtain financing through Debt, Equity, or other alternatives

y Learn techniques to determine the value of your company or business

Simplify the matters. Create a business portrait out of the figures.

This program is for executives, managers, business owners, and other professionals who want to

understand and take an active role in the financial activities of their firm.



Strategic Planning for Competitive Advantage

S pecial S eminar

Mapping out a plan that will really work?

A strategic plan is not just a rundown of tasks or a wish list of what we want to happen. It is the

blueprint of your organization¶s success. Learn the basics of planning. Determine and analyzecurrent direction and plan for the future.

With Strategic Planning for Competitive Advantage, you will:

y Steer business drivers to gain competitive edge

y Increase market share by offering value-driven products and servicesy Generate additional revenues by tapping new markets

y Project growth by managing business portfolio

y Improve your firm¶s top and bottom liney Understand the scope, elements and steps in strategic planningy Acquire insights and simulated experience on the strategic planning process

y Maximize benefits from opportunities and minimize the effects of threats in the changing business environment

y Confidently chart the future of the organizationy Formulate the strategies that will ensure your organization¶s long-term survival and

growthy Draw up initial action plans to support corporate direction

Plot out a winning strategy for your organization.

This program is designed for chief executive officers, senior vice presidents, general managers,country managers, presidents, and other top executives of organizations.

Managing Attitudes and Behaviors

Special Seminar

In order to produce results, your people need more than excellent skills. They need to develop

good attitudes and behaviors. And more importantly, they need managers who manage adiversity of attitudes at the workplace.

Understand and respond to your people more effectively. Develop positive work attitudes

among your people. Spot attitude problems and deal with negativity. Diagnose your organization, and become a positive force that will inspire performance.

With Managing Work Attitudes and Behaviors, you will be able to



y Create a positive and proactive working environment.y Develop a sense of ownership among people by equipping them with the proper mindset.

y Analyze and resolve issues by creating and adopting the ³attitude advantage´.y Strengthen and maintain harmonious relationships within the organization.

y Align employee behaviors with company goals.y

Implement concrete and practical action points to develop positive attitudes and increaseemployee productivity.

Negotiating Successfully


What would you rather be ± intimidated and short-changed or composed and victorious? Here¶s

the deal. Whether you¶re aware of it or not, life is composed of a series of continuousnegotiations. It¶s an inevitable part of everyone¶s reality. But the question is - do you end up as a

winner?

Here are some reasons why negotiations become more complicated than they really are:

y People make the mistake of coming to the negotiation table totally unprepared. Becausethey have no system to speak of, they end up getting pressured or intimidated by their

counterpart. They are forced into accepting a deal even if they know that they¶re gettingthe short end of the stick.

y They don¶t know how to successfully gauge their counterpart so they unwittingly givetoo much too soon.

y They either become too reckless or too cautious that they tend to concede at the first hintof pressure from their counterpart.

In truth, negotiators aren¶t able to detect the hidden pressures in a negotiating situation and so arenot able to protect themselves accordingly. Our Negotiating Successfully seminar boasts of a

unique methodology wherein participants go through eleven (11) case studies in combinationwith group discussions to fully involve them in the learning process. Whether you are an expert

or novice negotiator, you are sure to get valuable insights that will help you turn ordinary dealsinto win-win situations for both of the parties involved. For sure, no one goes home empty-

handed.

After the seminar, participants will:

y Use negotiations as a means by which to develop lasting relationships with your counterpart

y Arm yourself with complete information to avoid unpleasant surprises

y Defend your opening offer with credibilityy Give and take concessions without losing ground

y Negotiate successfully even from a weak positiony Carefully gauge and manage the risks in the negotiating process

y Discover the tools that increase your power as a negotiator



y Overcome Intimidation, Buffing, Ultimatums, Lying and other pressure tactics of your counterpart

y Manage the situation when negotiating as a teamy Avoid deadlocks

This program is for account executives, sale supervisors, and sales managers who want toachieve win-win negotiations.

Six Sigma

Design for Six Sigma

Introduction

Six Sigma is a management improvement philosophy that focuses on reducing process variations to deliver consistent, measurable and improved results. It continually strives for perfection through the disciplined use of fact-based, data-driven decision making to deliver world-class levels of quality in products and services to customers.

New products introduction is a critical business process for many organizations. Therefore, it is utmost important for organizations to incorporate best practices into this process by equipping their design and development personnelwith the skills set that can help them to maximize their new products? success rates in the market place.

Course Objectives

The objective this training program is to develop experts who will gain the advance level of knowledge and skills inDesign for Six Sigma concepts, methodologies and tools. With this knowledge and skills, the participants are ableto:

y Understand the concept of Six Sigma and Design for Six Sigma. y

A

ppreciate how Six Sigma and DFSS can add value to their organizations. y Apply Design for Six Sigma methodologies and tools effectively in their organizations.

Duration: 8 Days

Time: 9am-5pm

Fees: Php 30,000 per head

Dates Available:

R emarks: This is a 8-Day training and will be conducted over 2 phases. Each phaseconsist of 4 days.



Six Sigma

Certified Six Sigma Black Belt

Black Belt training follows an Explain-Practice- Apply-Review learning cycle consisting of four five-day trainingsessions over a four-month period including two application projects for each trainee. With the projects the trainee

can apply, practice and review the methods and tools learned in the instructional sessions.

Objectives The objective of this course is to impart the participants with advanced level skills in analysing and improvingprocesses using the Six Sigma approach. Upon completion of this training, the participants will be able to:

y Work with management to set up process improvement projects y Effectively lead teams to improve processes y Provide coaching to project teams y Disseminate and apply Six Sigma principls, methodologies and tools in the organisation

Programme Outlline

Week 1 : Define & Measure

y Six Sigma Overviewy The Journey of DM AICy Six Sigma Implementationy Define : Project Selectiony Leading Effective Teamy Voice of Customer y Process Mappingy Data Collection Plany Introduction to Minitaby Graphical Toolsy Descriptive Statisticsy Measurement System Analysisy Process Capability Studyy Phase Test

y Week 2 : Analyse y Cause & Effect Analysisy Process Redesigny Value Assessmenty Variation Reduction Processy Failure Mode & Effect Analysisy Probability Distributionsy Sampling Distributions & Confidence Intervaly Multi-Vari Studyy Hypothesis Testingy Analysis of Variance



y Non-Parametric Methodsy Chi-Square Test of Independencey Correlation & Simple Linear Regressiony Phase Test

Week

3: Improve

y Advanced Liner Regressiony Logistic Regressiony Introduction to DOEy DOE Steps : Planning for Effective Experimentsy DOE Full Factorialy DOE Fractional Experimentsy 3 Levels Design Matricesy Optimization Experimentsy Solutions Identification, Evaluation and Implementation Planningy Phase Test

Week 4 : Control y Additional DOE Techniquesy Variable Control Chartsy Attribute Control Chartsy Advanced Control Chartsy Pre-control Techniquey Process Control & Standardizationy Error Proofingy Design for Six Sigma Overviewy Quality Function Deploymenty TRIZ Overviewy Introduction to Reliability Analysisy LE AN Enterprise Overviewy Phase Test

Duration: 8 Days



Six Sigma

Certified Six Sigma Green Belt

Green Belt training follows an Explain-Practice- Apply-Review learning cycle consisting of two five-day trainingsessions over a two-month period including one application project for each trainee. With the project the traineecan apply, practice and review the methods and tools learned in the instructional sessions.

Seminar Fee: 25,000/head

Phase 1 : Define, Measure & Analyse

y What is Six Sigma?

y The DMAIC Approachy Introduction to Minitaby Data Collection & Graphical Tools

y Process Mappingy Descriptive Statistics

y Measurement System Analysisy Process Capability Study

y Process R edesigny Team Decision Making

y Variation R eduction Processy Failure Mode and Effects Analysis

y Probability Distributionsy Sampling Distribution & Confidence Interval

y Hypothesis Testingy Analysis of Variance

y Phase Test

Phase 2 : Analyse, Improve & Control

y Chi-Square Testy Non-parametric Methods

y Correlation & R egressiony Introduction to DOE

y Planning for Effective Experimenty Experimental Analysis

y DOE Success Factorsy Solutions Identification, Evaluation and Implementation Planning

y R isk Assessmenty Stakeholder Analysis

y Variable Control Charty Attribute Control Chart



y Process Control

y Phase Test

Duration: 10 Days

Seminar: Php 25,000 per head

TR AI NI NG PR OGR AMMES -

ISO 9000 Quality Management System

Quality Management System Auditor/Lead Auditor Training Course (IR CA Certification No.

A17399)

IntroductionThis training shall provide all participants with the knowledge and experience

needed to fulfill their role as a fully trained Assessor/Lead Assessor.This course is certified by IR CA and meets the training requirements for certification of

individual auditors under the IR CA QMS Auditor Certification Schemes. This course has been updated to include the 2-stage audit approach used

by Certificaiton Bodies of Management Systems, in conformance to the ISO 17021 Standard.

Objectives

It will enable participants to demonstrate their capability in :* setting up assessments* carrying out system assessments

* reporting the findings* leading and managing the team

* identifying and achieving the assessment objectives* recognizing/resolving difficulties in assessments

Course Content* Quality and Quality Standards

* Audits and The Audit Lifecycle

* R ole of The Auditor and Lead Auditor * Interpretation of ISO 9001:2008* Introduction to Case Study

* Planning the Audit* Documented Quality Systems & System Audit

* Process Based Auditing* The Live Audit and Evening Assignments

* Audit Plan



* Checklists* The Opening Meeting

* Auditor Skills and Techniques* Conducting The Audit

* R eporting the Audit, Assessing

* Corrective Action* The Closing Meeting* The Audit R eport

* Surveillance / Continuous Assessment* International R egistration Scheme for Certificated Auditors

* Closing Meeting R e-run* Course R eview

Benefits

Participants would be able to:-* Apply their skills in a one-day on-site LIVE AUDIT of a company.

* Participate in the preparation, discussion and practise of actual audit* Learn the same audit skills deployed by the external auditors

* Lead and manage audits (including both 2nd / 3rd party audit)

Pre-requisiteParticipants must be familiar with the ISO 9001:2008 requirements and documentation and have

some auditing experience.

For Whom

Project Managers involve with the planning, managing and undertaking an ISO 9000 QualitySystem assessment and also quality professionals who undertake first, second or third party

assessment activities or wish to develop their audit skills.

DurationThis is a five-day course running from 9.00 am to 7.30 pm on Day 1 to Day 3. On Day 4, from

9.00 am - 5.00 pm, will be the LIVE AUDIT exercise. And on the afternoon of Day 5, a twohour examination will be held. All participants are required to stay for the evening work

involved. Full attendance for the course is compulsory.

Duration: 5 Days

Time: 9am to 5pm

Seminar: Php 15,000 per head

Resources Speaker: Miss Lourdes F. Inao



TR AI NI NG PR OGR AMMES

Six Sigma Pathways

Basic Applied Statistics

Introduction

With the emphasis on factual approach to decision making and understanding that decisions made based on ?I

think, I feel, I guess? have no scientific basis, managers and engineers need to know how to make use of data to

make good decision. Statistics are scientific method to collection, analyse and interpret data. With effective use of

statistical tools, we can convert data into information and knowledge of the process.

This course is designed to enable delegates to strengthen their statistical knowledge and understand fundamentalconcepts in various statistical techniques. Minitab software is used in the class and result interpretation will be thefocus of the training. These will ensure correct and effective application of relevant statistical tools in their processes.

Objectives :

By the end of the course, delegates will:

y Understand concepts behind various statistical tools and techniques.

y Able to apply various statistical tools correctly and effectively for process analysis. y Able to understand and interpret results from statistical software.

Programme Outline :

y Graphical Toolsy Descriptive Statisticsy Distribution and Probabilityy Sampling Distribution and Confidence Intervalsy Normality Testy Hypothesis Testingy Analysis of Variancey Sample Size Selection

Duration: 2 Days



Time:

9am to 5pm

Seminar Fee: Php 5,000/head.

Problem Solving

R oot Cause Analysis

Introduction Root cause analysis is the most important step in all problem solving methodologies.

Application of this technique will ensure that problems are solved at the root cause level

which will effectively prevent recurrence of the same.

This training takes a practical hands-on approach to systematically identify and clarify

problems, translate the data into value-added information and analyze the root cause.

The training also includes ensuring that the corrective actions taken are linked and

integrated to the overall management system in preventing recurrence of the problem.

Objectives y To understand the concept & definition of the root cause analysis methodology.

y To be able to discover the real root cause(s) of problems and enable fact-based

decision-making.

y To enable delegates to understand & differentiate the different levels of causes

within a problem.

Course

Content

y Introduction to the Root Cause Analysis Methodology

o The RCA model o

The Critical 5

o RCA and CA (corrective action) y Problem Identification

y Scope Definition through Effective Data Collection

o What is an event o Team formation o Data collection and verification



y Data Analysis to Identify Possible Causes

o The Cause-Chain o Cause determination

y Tracking to Root Cause

o Tools for root cause determination y Generating Selection and Testing of Solutions

o Corrective action o Preventive action o Action Test

y Monitoring Effectiveness of Solutions

o Effectiveness Measurement y Assessment of Results and Reporting

o Elements of the report o Examples of reporting formats

Benefits Participants would be able to:

y Understand and apply the Root Cause Analysis methodology to problem solving.

y Stratify the different types of causes: Direct, Contributing and Root Causes effectively

for greater clarity during problem solving.

y Use data for analyzing possible causes of a problem.

y Lead or facilitate small group improvement activities such as QCC or ICC in solving

day-to-day problems.



Design of Experiments Using the Taguchi Approach : 16Steps to Product and Process

WHAT YOU WILL LEAR N

This course will introduce the Taguchi design improvement technique. Attendees will gainhands-on application experience to design robust products and processes as well as solve

production problems by reducing performance variations. The goal of this course is to prepareattendees for immediate performance improvement and variation reduction applications.

Attendees will leave this course knowing how to plan and lay out experiments as well asinterpret and analyze their results.

WHO SHOULD ATTEND

This course is intended to prepare attendees for immediate application. Product/Process Design

Engineers,R

&D Scientists, Project Managers, Manufacturing Managers, Senior Engineers,Black & Green Belts (Six Sigma), Quality and Product Assurance Specialists.

SPECIAL FEATUR ES

Attendees are encouraged to bring their own laptops, although all course materials will be

displayed on an LCD projector.

Learning Objectives:

y Overview of Taguchi conceptsy

Measuring cost of quality byL

oss Functiony Basic concepts in experimental designy Project overall evaluation criteria

y Experiments using orthogonal arraysy Basic analysis and strategy for experimentation

y Combination designy Strategy for R obust Design

y Computation of cost and loss function



R obust Product and Process Design using

Taguchi Methods

Who Should Attend:

This course is intended to prepare attendees for immediate application. Prduct/Process Design

Engineers, R &D Scientists, Project Managers, Manufacturing Managers, Senior Engineers,

Black & Green Belts (Six Sigma), Quality and Product Assurance Specialists.

Special Features:

Attendees are encouraged to bring their own laptops although all course materials will be

displayed on an LCD projector. Learning Objectives:

Overview of Taguchi concepts

Measuring cost of quality by Loss Function

Basic concepts in experimental design

Project overall evaluation criteria

Experiments using orthogonal arrays

Basic analysis and strategy for experimentation

Combination design

Strategy for R obust Design

Computation of cost and loss function

This two-day course teaches participants how to solve assembly stacks using both traditional and Six

Sigma methods. We highlight the design risks that are associated with the classical methods of tolerance analysis, and introduce Six Sigma methods that will eliminate these risks.

The goal of the Six Sigma techniques is to teach the participants how to assess the manufacturing and

design risk of their tolerances. This risk is quantified in terms of manufacturing defects and assemblydefects. These methods are unique because they allow the participants to optimize their designs by

making trade-offs between assembly defects and manufacturing defects.

This is a lecture course with many opportunities for participants to work problems. We manually walk

the participants through each of the tolerance analysis and allocation methods. After they master each



method, we show them an Excel spreadsheet that automates each method. This course is unique because it teaches participants to apply Six Sigma techniques to predict their design and manufacturing

risk before they build parts.

This course covers most of the geometric dimensioning controls used on mechanical engineering

drawings. The theoretical and practical concepts of each of the geometric controls are explainedrelative to the areas of design, tooling, production, and inspection. All ten modules include a quiz. For most modules there are drawing assignments and supplementary information. The parts of a

directional-change gear box are used as platforms for the geometric controls. The assembly includesshafts, gears, bearings, keys, lip seals, castings, and threaded fasteners. Possession of the ASME Y14.5

Dimensioning and Tolerancing standard is required.

WHO SHOUL

D ATTEND

This course is for anyone who is responsible for putting tolerances on mechanical drawings.

This includes:

y Mechanical design engineersy Drafting designers

y Fabrication engineersy Assembly engineers

y Quality engineers

Brief Description Benefits

y Learn the fundamentals of GD&Ty Improve your work skills at your own pace and convenience

y Learn-by-doing enhance learning experiencey Acquire practical tools that you can apply on the job

y Network with others in your field

Target Audience

Those entering or beginning as designers, drafters, quality, procurement, tooling, production,manufacturing and shop personnel. Designers, and those involved with tooling, production, inspection,routing in the shop; others involved with purchasing, costing and management; vendors and suppliers.

Course Highlights

y Symbols and Feature Control Framey Terms, R ules & Measurement Devices



y Straightnessy Flatness

y Circularity & Cylindricityy Datums

y Parallelism, Perpendicularity & Angularityy

R

unouty Profiley Position tolerance - General

Good Laboratory Practice/Good Manufacturing Practice2 days

Php 4000/head

R esource Speaker: Ms. Lourdes F. Inao

ISO Guide 25: Laboratory Management SystemFor all the institutions, plants, factories with laboratory facilities

3 days Php 6000/head

R esource Speaker: Ms. Lourdes F. Inao

Geometric Dimensioning and Tolerancing/Blue Print Reading (2 days)



Documents

Seminar Proposal for SHSJ ADC Dan Elemia Ver 1.0