Seminar Program 2015 - TopQM...Process audits per VDA 6.3 Claims management 8D reporting Product life cycle in the series production 3.490,-€ Seminar-Id. 02 - 040 Workshop Process

© TopQM-Systems GmbH & Co. KG, Germany, D-74850 Schefflenz website: www.topqm.de email: [email protected]

Seminar Program 2015 Specially developed for the automotive supply industry

In-house seminars at fixed prices

Certified to ISO 9001

http://www.topqm.de/

mailto:[email protected]

© TopQM-Systems GmbH & Co. KG, Germany, D-74850 Schefflenz

Phone: +49 6293 9289 888 E-mail: [email protected] Website: www.topqm.de Page 2 of 15 V008

TopQM-Systems Quality, Project, Production,

and Supply Chain Management

“We are the automotive experts.”

Are Automotive-Experten.“ Guaranteed fixed price for in-house seminars with up to 6 participants

Active interim/project assistance at any time and at any place around the globe for

current customer project on any of the seminar topics listed

Seminars individually adapted to your processes and products

Up-to-date and practical seminar contents thanks to ongoing SCM projects

Participant feedback: “This is already my third seminar with TopQM-Systems, and it is a

success every time: Practical and conveyed in a way that is easy to understand, with

content geared to match my process.”

Our satisfied automotive clients include:

Daimler, BMW, VW, Opel, MAN, Magna, Deutz, Robert Bosch, Getrag, TRW, Kostal, Advaltech, SKF, ArvinMeritor, ZF, Liebherr, Mahle and more.

Your benefits

A sampling of our ongoing projects:

• Project management

• Complaint processing

• Support for new series startups

• Crisis and task force management

• Supplier qualification

• Introducing QM systems and developing them further

We are a member and

licensed training partner of

AIAG

We are certified to ISO 9001 We operate around the

world






A brief sampling of our seminar topics from A to Z

AIAG CQI-14 and CQI-19

AIAG CQI-9 Maintenance and Servicing

Understanding AIAG CQI Self-Assessment

APQP/ PPAP / PPF

Automotive Core Tools

Claims Management 8D

Functional Safety acc. to ISO 26262

Internal Auditor

Ishikawa / 5 Why

ISO TS 16949

Operator Self-Inspector

Quality Management Automotive

8D Report

Technical Cleanliness

Test and Process planning

VDA Volume 2 PPF

AIAG CQI-9,-11,-12,-15,-17,-23 Auditor Integrated Management Systems (IMS)

FMEA

ISO 9001

Internal Auditor according to ISO 19011

VDA 6.3






1. Workshop ISO 9001:2015 Quality Management Basic knowledge 01 - 010 05

2. ISO TS 16949 Basic Knowledge Quality Management Automotive 01 - 040 05

3. Internal Auditor According to DIN EN ISO 19011 MODULE 1 (Certificate Seminar) 01 - 080 05

4. Internal ISO 9001 Auditor Quality Management (Certificate Seminar) 01 - 090 05

5. Internal ISO TS 16949 Auditor Automotive (Certificate Seminar) 01 - 110 06

1. Automotive Core Tools 02 - 010 06

2. QM-Automotive for Managers 02 - 020 06

3. QM-Automotive for Production Processes 02 - 030 07

4. Workshop Process Audit per VDA 6.3 2010 (Series production + Product life cycle) 02 - 040 07

5. Project Management 02 - 100 08

6. APQP-Project Management Automotive 02 - 110 08

7. APQP Methodology Project management 02 - 120 08

8. FMEA Methodology Basic knowledge 02 - 160 08

9. PPAP Methodology 02 - 190 09

10. PPF VDA Volume 2 Methodology 02 - 210 09

11. Defect / Claims Management 8D-Reporting, Ishikawa Methodology 02 - 270 09

12. Test and Process Planning Process Capability Basic knowledge 02 - 300 09

13. Technical Cleanliness Basic workshop 02 - 330 10

14. Test and Process Planning Technical Cleanliness (Certificate Seminar) 02 - 340 10

15. Operator Self-Inspector (Certificate Seminar) 02 - 350 10

16. ISO 26262 Functional Safety Automotive Methodology MODULE 2 02 - 400 11

17. ISO 26262 Functional Safety Automotive In-Depth Training MODULE 3 02 - 410 11

18. ISO 26262 Functional Safety Automotive Workshop / Coaching MODULE 4 02 - 420 11

1. Understanding AIAG CQI Self-Assessment AIAG license training course MODULE 2 03 - 015 13

2. TopQM-Systems AIAG CQI-xx Auditor MODULE 3 (Certificate Seminar) 03 - 055 13

3. AIAG CQI-9 Maintenance and Servicing 3nd

Edition MODULE 4 03 - 020 13

Table of Contents Seminar-Id. Page

1. Management Systems

2. Automotive

3. AIAG CQI






TopQM-Systems Automotive Seminar Program 2015

Training Measures Brief Description/ Contents Duration * Fixed Price** for up to 6 participants

Seminar-Id. 01 - 010

Workshop ISO 9001:2015 Quality Management Basic knowledge

ISO 9001 structure und elements

High Level Structure (HLS)

QM terms

QM basic concepts

PDCA Cycle / Continuous Improvement Process (CIP)

ISO 9000 family of standards

Risks and opportunities

Certification procedure

Group exercises and experience exchange

1 Day 1.595,-€


ISO TS 16949 Basic Knowledge

Quality Management

Automotive

Structure of the ISO TS 16949 norm elements

Process approach

Turtle model

Key indicators and efficiency

Test- and process planning

Quality planning per APQP

Application and use of ISO TS 16949 core tools


1 Day 1.595,-€

Seminar-Id. 01-080 MODULE 1

Internal Auditor for Management Systems According to DIN EN ISO 19011 (Certificate Seminar)

Scope of application of ISO 19011

Terms

Auditing principles

Managing and directing an auditing program

Excursus: Perception and communication

Conducting an audit

Concluding an audit

Competence and assessment of auditors

ISO 19011 appendix: illustrative examples

TopQM-Systems learning success check

1 Day 1.595,-€


Internal ISO 9001 Auditor Quality Management (Certificate Seminar)

Content and elements of the ISO 9001

Auditor qualification per ISO 19011

Audit preparation

Audit checklist

Conducting of audits

Audit documentation and reporting


Training progress monitoring

2 Days 3.190,-€

* Training day(s)/blocks can be individually coordinated with TopQM-Systems and adapted to suit your internal situation. ** Guaranteed fixed price for up to 6 participants, prices in euros plus VAT (sales tax), plus the speaker´s travel and accommodation costs for in-house training








Internal ISO TS 16949 Auditor Automotive (Certificate Seminar)

Content and elements of the ISO TS 16949

Turtle model

Auditor qualification per ISO 19011

Audit preparation

Audit checklist

Conducting of audits and reporting

Creation of an open points list

Training progress monitoring

2 Days 3.490,-€


Automotive Core Tools Structure of the norms

IMS in the automotive industry

Thinking and acting in processes

Overview of the automotive core tools

APQP, FMEA, MSA, PPAP, CP (Control-Plan), SPC, 8D reports, product life cycle


2 Days 3.490,-€


QM-Automotive for Managers

Special QM Automotive Seminar for Managers

Structure of the norms


Thinking and acting in processes

ISO TS 16949 elements for managers

Quality policies

Quality targets

Key indicators

Management evaluation

Automotive core tools

APQP, FMEA, MSA, PPAP, CP (Control-Plan), SPC, special characteristics, process audits per VDA 6.3, claims management, 8D reporting, CIP, product life cycle in the series production

2 Days 3.490,-€

TopQM-Systems is an official member and licensed training partner of the AIAG

(Automotive Industry Action Group)

* Training day(s)/blocks can be individually coordinated with TopQM-Systems an adapted to suit your internal situation.

** Guaranteed fixed price for up to 6 participants, prices in euros plus VAT (sales tax), plus the speaker´s travel and accommodation costs for in-house training







Seminar-Id. 02 – 030

QM-Automotive for Production Processes

Special QM Automotive Seminar for the production

Structure of the norms


Process-oriented QM system

ISO TS 16949 elements (production processes)

Test - and process planning

CP (Control-Plan)

Test instruction

Firewall

Process distribution

SPC

Special characteristics

Ramp-up quality assurance (safe launch)

Process audits per VDA 6.3

Claims management

8D reporting

Product life cycle in the series production

2 Days 3.490,-€


Workshop Process Audit per VDA 6.3 2010 (Series Production and Product Life Cycle)

Quality planning in the automotive industry

Product life cycle

PEP product engineering process

APQP project management

VDA 6.3 process auditor basics

audit process

Potential analysis (P1)

Audit evaluation per VDA 6.3

Application of questionnaire (P2-P7)

Project management (P2)

Planning and realization of the product - and process development (P3+P4)

Supplier management (P5)

Series production (P6)

Customer orientation (P7)

Group exercises based on your own production processes

Experience exchange and best practice

2 Days 3.190,-€

The little automotive helper (rescuer) for traveling and business meetings

* Training day(s)/blocks can be individually coordinated with TopQM-Systems an adapted to suit your internal situation. ** Guaranteed fixed price for up to 6 participants, prices in euros plus VAT (sales tax), plus the speaker´s travel and accommodation costs for in-house training








Project Management Initiate projects

Definition of SMART project targets

Soft skills of a project manager

Team capability

Verify project ideas

Kick-off meeting

Project planning, executing, controlling and completing

Controlling

Standard templates

Group exercises and exchange of experiences

Practice examples

2 Days 3.490,-€


APQP Project Management Automotive

Project management basics combined with the automotive standards

Product engineering process (PEP) in the automotive industry

APQP – significance and structure

APQP elements

Soft skills


1 Day 1.595,-€


APQP Methodology Project Management

APQP basic knowledge

APQP phases and individual elements

PEP product engineering process

QVP (advanced quality planning)

Integration into existing QM system


1 Day 1.595,-€


FMEA Methodology Basic knowledge

FMEA basic knowledge

Terms and definitions

Example customer / supplier contracts automotive

Development steps per ISO 9001

FMEA significance

Types of FMEA and FMEA steps

FMEA preparation

Team and targets

FMEA results

Structure of a FMEA

Types of evaluation

Meaning and significance of RPZ (RPN)


1 Day 1.595,-€









PPAP Methodology

Methodology seminar for production process and product release process per AIAG PPAP

Basic knowledge

Basics

Sample submission levels

Required documentation

1 Day 1.595,-€


PPF VDA Volume 2 Methodology

Methodology seminar for production process and product release process per AIAG PPF VDA Volume 2

Basic knowledge

Basics

Sample submission levels

Required documentation

1 Day 1.595,-€


Defect / Claims Management 8D-Reporting, Ishikawa Methodology

Basic training defect management

Claims management

Claims processing

8D reporting methodology

Problem solving methods

Root cause analysis

Ishikawa

5Why

Group exercises and practical examples

1 Day 1.595,-€


Test and Process planning Process Capability Basic knowledge

Basic knowledge regarding test - and process planning

Quality advanced planning

Ramp-up quality assurance (safe launch)

CP (control plan)

Process flow

Test instructions

In-process control

Firewall

Process capability confirmation SPC, Cmk, Ppk, MSA, Cgk

Dynamic test plan

Production batch definition and traceability


1 Day 1.595,-€









Technical Cleanliness Basic workshop

Basic knowledge regarding VDA 19.1

ISO 16232 Technical Cleanliness

VDA Volume 19-2

Assembly cleanliness

1 Day 1.595,-€

Seminar-Id. 02 – 340

Test and Process planning Technical cleanliness (Certificate Seminar)

VDA 19.1, ISO 16232 Technical Cleanliness

VDA Part 19.2 introduction to technical cleanliness

Particle types and definitions

Determination of contamination sources

Analysis of residual contamination according to VDA 19.1 and ISO 16232

Cleanliness of assembly according to VDA 19.2

Cleaning Technology

Prevention of contamination by particles

Aspects of a cleanliness FMEA and cleanliness audit

Order and cleanliness according to 5S

Integration into an existing QM system (ISO TS 16949)

Group exercises and exchange of experience

Assessment of training success

2 Days 3.490,-€


Operator Self-Inspector (Certificate Seminar)

Manufacturing and material technology (depending on individual material group metal, plastic, electrical or assembly)

Measurement technology

Test planning

Inspection charts

Series Q-assurance

Requirements for visual inspection operators

QM tools

Basic training ISO 9001

Training progress test

2 Days 3.190,-€

We are International - TopQM Systems Global Support

We offer our services around the world: in the regions of Europe, China, Turkey, Eastern Europe, and the USA

Do you require purchasing and project management support? We conduct supplier audits anywhere in the

world according to VDA 6.3 and TS 16949 and according to AIAG CQI standards.

Do you require support for supplier management?

We also conduct all of the seminars and workshops we offer at your locations around the world and in the

corresponding national language. * Training day(s)/blocks can be individually coordinated with TopQM-Systems an adapted to suit your internal situation. ** Guaranteed fixed price for up to 6 participants, prices in euros plus VAT (sales tax), plus the speaker´s travel and accommodation costs for in-house training






Training Measures Brief Description/ Contents Duration * Fixed Price**

Seminar-Id. 02-400

MODULE 2 ISO 26262 Functional Safety – Automotive Methodology

Basic knowledge concerning ISO 26262

Structure and terms of ISO 26262

Fields of application

V-model of ISO 26262

Functional Safety management

4 steps of the concept phase (item definition,

lifecycle initialization, risk analysis, Functional Safety

concept)

Item analysis

Basic principle of minimizing risk

Risk matrix and risk rating according to the ASIL

(Automotive Safety Integrity Level)

Safety life cycle

Functional Safety management

Exchange of experience

1 Day 689,-€ per person The training cost is per person. Minimum attendance: 4 persons

Seminar-Id. 02-410

MODULE 3 ISO 26262 Functional Safety – Automotive In-Depth training

In-depth look at the contents of ISO 26262:2011

Performance specification examination with project

acceptance

Developing concept phase

Item definition

Hazard analysis with risk assessment

ASIL rating

Preparing safety plan

Deriving Functional Safety concept

Deriving Technical Safety concept

Interfaces with FMEA

Functional Safety documentation

Required Functional Safety processes

Exchange of experience and Best Practice

Group work based on a practical example

2 Days 1.378,-€ per person The training cost is per person. Minimum attendance: 4 persons

Seminar-Id. 02-420

MODULE 4 ISO 26262 Functional Safety – Automotive Workshop/ Coaching

Customer performance specification analysis->

identifying ASIL-relevant parts

Viewing and adjusting documents

Defining Functional Safety process

Raising employee awareness

Preparing safety plan

Deriving safety case

Conducting hazard and risk analysis

Developing Functional Safety concept

Developing Technical Safety concept

Interface with FMEA

3 – x Days 1.880,-€ per day The training cost is per day plus expenses. Guaranteed fixed price for up to 6 participants






TopQM-Systems has been corporate member of AIAG

(Automotive Industry Action Group) since 2007

TopQM-Systems is a licensed training partner of AIAG

We offer you an already proven, modular AIAG CQI training

concept to train your staff






Training Measures Brief Description/ Contents Duration * Fixed Price**


MODULE 2 Understanding AIAG CQI Self-Assessment

(AIAG license training course)

AIAG CQI information

CQI self-assessment setup

Activity packages handouts

Main audit questionnaire

Job audit application

Special processes

Team and individual projects

Exchange of experience CQI-9, CQI-11, CQI-12, CQI-15, CQI-17, CQI-23 available

1 Day 1.995,-€ The price includes 1 registered standard.

Each seminar can be customized.

Seminar-Id. 03 – 055 MODULE 3

TopQM-Systems AIAG CQI-xx Auditor (Certificate Seminar)

Summary Basic knowledge module 2

Process orientation and turtle model

Applying process tables

Preparing/executing/evaluating an audit

Auditor qualification according to CQI requirements

Integration into a QM system

AIAG publications and errata sheets

CQI summary

Final TopQM-Systems test CQI-9, CQI-11, CQI-12, CQI-15,- CQI-17, CQI-23 available

1 Day 1.595,-€ The price includes 1 registered standard.

Each seminar can be customized.

Seminar-Id. 03 – 020 MODULE 4

AIAG CQI-9 Maintenance and Servicing 3nd Edition 2011

Introduction to AIAG CQI standards

Table of contents, setup and CQI-9 process tables

Pyrometry

Thermocouples and instrumentation

System Accuracy Test (SAT)

Temperature Uniformity Survey (TUS)

Verification of log reports

CQI-9 glossary

Exchange of experience and team projects.

1 Day 1.595,-€ Each seminar can be customized.







Do you wish to receive project support in quality management?

Do you have resource capacity issues?

Are competencies in production and quality management necessary?

Supply or quality issues?

New series startups?

Process audits according to VDA 6.3, ISO TS 16949, AIAG CQI standards, supplier audits?

Our competent TopQM team is ready to serve you at any time and is available at short notice!

Contact us or register for seminars at:

Phone: +49 6293 9289 888

E-Mail: [email protected]

TopQM-Systems is a member and official licensed training partner of the AIAG/

Michigan/ USA

TopQM-Systems is certified to ISO 9001:2008








Documents

Seminar Program 2015 - TopQM...Process audits per VDA 6.3 Claims management 8D reporting Product life cycle in the series production 3.490,-€ Seminar-Id. 02 - 040 Workshop Process