Semaphore Outsourcing Services

Embed Size (px)

Citation preview

  • 7/28/2019 Semaphore Outsourcing Services

    1/24

    6/28/2013 1www.semaphore-software.com

    An Outsourcing Company

    Welcome to the World of Outsourcing

    Take this opportunity to walk through the technology thatembeds your dream project into reality

  • 7/28/2019 Semaphore Outsourcing Services

    2/24

    6/28/2013 2www.semaphore-software.com

    Agenda

    About Semaphore

    Our Services

    Outsourcing Infrastructure

    Why Outsource to Semaphore

    Partner with US

    Service Model

    Global Presence

    Success Stories

    Contact US

  • 7/28/2019 Semaphore Outsourcing Services

    3/24

    6/28/2013 3www.semaphore-software.com

    A fast growing Indian software development

    company established in 1994 CMMi Level 3 Quality Certification

    ISO/IEC 27001:2005

    Offshore Software Development and Business

    Process Outsourcing offerings

    Diverse domain expertise

    Offshore Development Centre at India with strength

    of 350+

    BPO Operations with strength of 50+

    Unique Global Application Delivery Model

    Successful track record of 100% delivery on offshore

    projects

    About Semaphore

  • 7/28/2019 Semaphore Outsourcing Services

    4/24

    6/28/2013 4www.semaphore-software.com

    Software Development services in Microsoft .NET, Java,

    Linux.

    High end software Development with Oracle ERP and BI,

    IBM, SAP , Mobile, Embedded and Open Source Platform.

    Custom Internet Solutions and e-Commerce.

    Web Design & Development, Portals & Multimedia

    Services.

    Legacy Application Re-engineering, Software Porting and

    Migration Services.

    Software Product Development and Maintenance Services

    Our Services - Offshore Development Services

  • 7/28/2019 Semaphore Outsourcing Services

    5/24

    6/28/2013 5www.semaphore-software.com

    Offshore Development Centre (ODC)

    Application Maintenance and Testing

    Accounting BPO

    Data Entry & Document Scanning

    ICR/ OCR/ OMR Form Processing

    Network Operation Centre

    Technical Helpdesk

    Search Engine Optimization (SEO)

    Internet Marketing and Promotion

    Our Services Business Process Outsourcing

  • 7/28/2019 Semaphore Outsourcing Services

    6/24

    6/28/2013 6www.semaphore-software.com

    IT & Outsourcing Consulting

    Application Development

    Product Development

    Application Support & Maintenance

    Web & Multimedia

    FinancialRetail

    Manufacturing

    Government

    Legal

    Textile

    Pharmaceuticals

    Domain Experience

    13 years8 years

    8 years

    8 years

    3 years

    6 years

    7 years

    Our Services Services and Industries

  • 7/28/2019 Semaphore Outsourcing Services

    7/24

    Operating

    Systems

    MS. WINDOWS SERVER 2000 /

    2003,

    MS. WINDOWS XP,SOLARIS, AIX, LINUX, SCO UNIX

    Application

    Servers

    .NET FRAMEWORK, IIS / MTS,

    ORACLE APPLICATION SERVERS,

    WEBSPHERE, IPLANET

    RDBMS ORACLE / ORACLE DBA,MS SQL SERVER, MYSQL,

    DB2, INFORMIX, MS ACCESS

    Multimedia MS. WINDOWS SERVER 2000/2003,

    MS. WINDOWS XP,

    SOLARIS, AIX, LINUX, SCO UNIX

    Mobile

    Application

    .NET FRAMEWORK, IIS / MTS,

    ORACLE APPLICATION SERVERS,WEBSPHERE, IPLANET

    Document

    Handling

    ORACLE / ORACLE DBA,

    MS SQL SERVER, MYSQL,

    DB2, INFORMIX, MS ACCESS

    Languages /

    Development

    Tools

    C / C++ / VC++ / C#, PHP, JAVA,

    VISUAL STUDIO, ORACLE J

    DEVELOPER

    Component

    Distributed

    Technology

    ADO .NET, COM / COM+ / DCOM,

    J2EE, / J2ME, JAVA BEANS / EJB /RMI, WEB SERVICES

    Web/N Tier

    Technology

    APACHE / IIS / TOMCAT / JRUN,

    ASP / ASP .NET, JAVA SCRIPT /

    VB SCRIPT, JSP / SERVLETS /

    PHP

    Our Technology Alliances:

    Our Services Technical Expertise

  • 7/28/2019 Semaphore Outsourcing Services

    8/246/28/2013 8

    www.semaphore-software.com

    Enterprise Application Integration

    Strategy & IT Consulting

    Systems Integration

    IT Outsourcing

    Reengineering and Maintenance

    EnterpriseArchitecture

    Definition

    BusinessProcess

    Reengineering Package Evaluation & Implementation

    Custom Application Development

    CRM SCM ERP E-Procurement

    Design Develop Test Deploy

    TOTAL

    OUTSOURCING

    SOLUTION

    End-to-end ServicesINFRA.

    SYSTEMS &PROCESSE

    S

    PEOPLE &

    SKILLSSERVICES

    Outsourcing Infrastructure

  • 7/28/2019 Semaphore Outsourcing Services

    9/246/28/2013 9

    www.semaphore-software.com

    Emphasis on Learning

    Highly Competitive Technical

    Training In-depth Domain Training

    Building Skills

    Well Rounded Soft Skill Training

    Emphasis on Leadership

    Development

    People: Our Prime Asset

    Project Managers

    Project Leaders

    System Analyst

    System Specialist

    DBA

    Programmers

    Quality Assurance

    Support Staff

    INFRA.

    SYSTEMS &

    PROCESSES

    Outsourcing Infrastructure

    PEOPLE &SKILLSSERVICES

  • 7/28/2019 Semaphore Outsourcing Services

    10/246/28/2013 10

    www.semaphore-software.com

    World-class Work Environment

    Fast-paced, Result-oriented Work Ethic

    Empowerment in a Non-hierarchical Organization

    Focus on Growth and Employee Retention

    Managed Attrition (

  • 7/28/2019 Semaphore Outsourcing Services

    11/246/28/2013 11

    www.semaphore-software.com

    StrongQuality

    Foundation

    Process Infrastructure

    Project Metrics Database

    Process Aids

    Knowledge Management

    Body of Knowledge

    People Knowledge Map

    Regular Client Feedback

    CMMi Level3 and 5

    INFRA.SYSTEMS &PROCESSE

    S

    PEOPLE &SKILLS

    SERVICES

    Outsourcing Infrastructure

    SDLC Processes

  • 7/28/2019 Semaphore Outsourcing Services

    12/246/28/2013 12

    www.semaphore-software.com

    KM Philosophy : Learn Once Use Anywhere

    Outsourcing Infrastructure

    Project ManagementINFRA.

    SYSTEMS &PROCESSE

    S

    PEOPLE &SKILLS

    SERVICES

    Project Management Aspects

    Restricted Access to Data Centers and

    Secured Locations Project Planning

    Monitoring & Tracking

    Review Mechanisms & Frequency

    Risk Management

    Change Management

    Configuration Management

    Issue Escalation and Resolution

    Communication with Client Managers

  • 7/28/2019 Semaphore Outsourcing Services

    13/246/28/2013 13

    www.semaphore-software.com

    Projects

    Project Information Module

    Project Quality Module

    Project Issues Module Relationship Information Module

    Customer Complaints Management Module

    Communication

    Weekly status reporting Milestone reporting

    Joint Management Council meetings

    Outsourcing Infrastructure

    Relationship ManagementINFRA.

    SYSTEMS &PROCESSE

    S

    PEOPLE &SKILLS

    SERVICES

  • 7/28/2019 Semaphore Outsourcing Services

    14/24

    6/28/2013 14www.semaphore-software.com

    Physical Security

    Restricted Access to DataCenters and SecuredLocations

    Round the Clock Watch andWard

    Ensuring Confidentiality ofClient Data and IPR

    Virtual LAN and Isolated LAN Enhanced Physical Security

    Measures Where Required

    Non Disclosure Agreements

    Outsourcing Infrastructure

    Information SecurityINFRA.

    SYSTEMS &PROCESSE

    S

    PEOPLE &SKILLS

    SERVICES

    Network and Data Security

    Logical Access Control Policy

    Access Restricted toAuthorized Users Only

    Access to Client DataRestricted

    Firewalls and IntrusionDetection

    Monitoring of Network andData Access

  • 7/28/2019 Semaphore Outsourcing Services

    15/24

    6/28/2013 15www.semaphore-software.com

    Outsourcing Infrastructure

    Computing EnvironmentINFRA.

    SYSTEMS &PROCESSE

    S

    PEOPLE &SKILLS

    SERVICES

    State of the Art ComputingInfrastructure

    Restricted Access to Data

    Centers and SecuredLocations

    Windows, UNIX, LinuxServers

    High Configuration Desktops

    100 Mb LAN

    24/7 Internet Bandwidth

    VoIP / Voice , DataAvailability

    Investment in Leading EdgeTechnology

    Microsoft .Net Technology

    J2EE Development Tools

    Web & Content ManagementTools

  • 7/28/2019 Semaphore Outsourcing Services

    16/24

    6/28/2013 16www.semaphore-software.com

    ISO 9001:2000 & CMMi Certified Processes

    ISO 27001 Information Security Standards

    24/7 operations

    Data, Process & IPR Protection

    Deep knowledge of latest Cutting Edge Technologies

    Most Economical Offshore rates Web enabled transparent Project Management

    Varied Domain Expertise

    Superb Execution, Fast Knowledge Transfer, High Quality

    Proper & Timely communication & coordination

    Why Outsource to Semaphore

  • 7/28/2019 Semaphore Outsourcing Services

    17/24

    6/28/2013 17www.semaphore-software.com

    Why Outsource to Semaphore -Lessen your Burdens by Outsourcing to Semaphore

    Top Concerns for IT Outsourcing Semaphores Solution

    Communication with

    Geographically spread teams

    Lack of control on Project

    Execution

    Transfer & Retention of

    Business & Systems knowledge

    to remote team

    Information Security andBusiness Continuity

    Through 24/7 Operations, we

    ensure you to contact us

    anytime.

    We provide Web enabled

    transparent Project Management

    Reporting Model

    We have built strong knowledge

    & Management Practices and

    have highly experienced domain

    expertise

    We ensure confidentiality of

    client data, IPR Network & Data

    Security and Physical Security

  • 7/28/2019 Semaphore Outsourcing Services

    18/24

    6/28/2013 18www.semaphore-software.com

    If you are looking for a reliable partnerto outsource to India.

    If you are looking for an extension ofyour IT department in India.

    If you desire quality deliverables ataffordable rates.

    If you care for the security of your

    data.

    If you wish to have full control over thedevelopment process by 24/7operations.

    Please send your requirements (RFP) to us for a commercialquotation within 24 hours.

    We believe that the success can only be achieved by mutualcommitment to build long lasting strategic partnerships

    Partner With Us

  • 7/28/2019 Semaphore Outsourcing Services

    19/24

    6/28/2013 19www.semaphore-software.com

    ODC Offshore Development

    Center

    Semaphores Global Application

    Delivery Model (GADM) provides you

    with the best solution of service

    components for Offshore outsourcing

    & business consulting to address your

    technological needs. It's a complete

    delivery and support model, with

    global network of resources,

    technology, and best-in-class

    processes which can maximizes yourinvestment value.

    Global Application Delivery

    Model (GADM)

    Service Models

  • 7/28/2019 Semaphore Outsourcing Services

    20/24

    6/28/2013 20www.semaphore-software.com

    Global Presence

    INDIA: Ahmedabad

    USA: NJ

  • 7/28/2019 Semaphore Outsourcing Services

    21/24

    6/28/2013 21www.semaphore-software.com

    Conversion solution on language technology to DutchGovernment. Solution builds Complex legislation Structure in

    database format using flat files in MS Word, PDF format.

    Technology: Microsoft VB.NET, MS Word API, SQL Server,Adobe PDF API

    BPO service for Forms Recognition to a Consulting firm in

    USA with 100% accuracy.Technology: ABBYY Form Reader 6.0, Template Design

    Website Content Management: Semaphore has developed aWeb Portal for a US firm which enables the end users todevelop the website in just 15 minutes. Solution is having

    more than 400 templates to select from in more than 80business categories.

    Technology: Windows 2003 Server, IIS 6.0, ASP.NET, SQL2000

    Success Stories

  • 7/28/2019 Semaphore Outsourcing Services

    22/24

    6/28/2013 22www.semaphore-software.com

    A Portuguese Company wanted to print Product Tags in apre-selected printer with no need of specification by the user.Semaphore developed the application using ASP.NET withVB.NET using MS.NET Framework 2.0 and Active X control forcustom printing.

    Technology: .NET Framework, VB.NET, Custom Active X

    An Italian Restaurant was looking for a booking systemsolution using mobile Technology; Semaphore developed asystem for table booking and order placement directly to thekitchen through a Windows Mobile device using C#.NET and.NET Compact framework.

    Technology: Windows Mobile, .NET Compact Framework,C#.NET, SQL Mobile

    Success Stories

  • 7/28/2019 Semaphore Outsourcing Services

    23/24

    6/28/2013 23www.semaphore-software.com

    Global Presence

    De-risking &Business Continuity

    ITOUTSOURCING

    MODEL

    Conclusion

    Strong Project

    ManagementNo Need for Micro-

    mgmt

    Integrated

    Systems/toolsOperationalExcellence

    Strengthening

    CommunicationHelpDesk

    Emphasis on LearningUnderstanding

    Business/ Technology

  • 7/28/2019 Semaphore Outsourcing Services

    24/24

    6/28/2013 24www.semaphore-software.com

    Contacts:

    USA:124 Windsor Street, KearnyNJ 07032

    P: +1-201-777-2366F: +1-201-917-1367C: +1-201-993-0454E-mail : [email protected]

    INDIA2nd Floor, SaffronNr. Panchwati Circle,Ahmedabad-380 006.Gujarat, IndiaTel : +91 - 79 - 2656 3158, 2656 17 22

    Fax : +91 - 79 - 2656 16 24E-mail : [email protected]

    www.semaphore-software.com

    Thank you for your Attention!