Embed Size (px)
Citation preview
1/23/2017
1
Patrick J. Karol CSP
Safety Consultant
Selling Safety to the Front Line Employee
- My Foreman
“If I have to wear these things, you have to!”
1/23/2017
2
Safety becomes personal to me
Make Safety Personal for others
1/23/2017
3
To Sell Safety to the Front Line Employee
Make Safety Personal
Find a Vision
1/23/2017
4
Find a Vision
No One Gets Hurt
Every Injury is Preventable
A Safe Day. A Safe Tomorrow. A Safe Career.
Best Damn Ship in the Navy
World of work that is healthy, safe and sustainable
Safest Company in the Industry
Messaging
Operational Terms
Clichés Prohibited
Hand Written
1/23/2017
5
Verbal: What you say 7%
Vocal: How you sound 38%
Visual: How you look 55%
Albert Mehrabian Silent Messages study
Tell a Story Simple
Unexpected
Concrete
Credible
Emotional
1/23/2017
6
3 Things You Can Do
1. Display your vision 2. Define in operational terms
3. Share a success story
Know what they want most
1/23/2017
7
“Praise the slightest improvement and
praise every improvement. Abilities wither under criticism;
they blossom under encouragement”
- Dale Carnegie
Recognize Accomplishments
1/23/2017
8
Safety is a
Monitor Performance Who is your Rock Star?
1/23/2017
9
3 Things You Can Do
1. Make a commitment to find out what one person wants most
3. Treat incidents as an opportunity to improve
2. Celebrate every success; individual and team
Lead With Your Heart
1/23/2017
10
Make Safety Personal
It’s not about the numbers
Have a “Make Safety Personal”
Conversation
1/23/2017
11
3 Things You Can Do
1. Commit to one “Make Safety Personal” conversation per week. 2. Post photos of things that are important
3. Start every meeting with a Safety Moment
Tips
Convince someone to do you a favor
Remember names, 3X in 5 min.
Nod your head during conversation
Provide and ask for feedback
1/23/2017
12
Hurdles
“20% rule”
Company Culture
Turnover
# of Employees
Be More Like…
Henry Ford Jack Sparrow Mother Teresa
Heart Vision Knowledge
1/23/2017
13
Now, imagine that conversation going something like this…
Resources
It’s Your Ship, Captain D. Michael Abrashoff, commander, USS Benfold It’s My Pleasure, Dee Ann Turner, VP Corporate Talent at Chick – Fil – A How to Win Friends and Influence People, Dale Carnegie Secrets of Body Language, History Channel Documentary The Greatest Management Principle in the World, Michael LaBoeuf
1/23/2017
14
To be a compelling force behind which everyone will feel inspired to
MAKE SAFETY PERSONAL!
Patrick J. Karol CSP
267-528-9527
Connect with me on LinkedIn
Patrick J. Karol CSP [email protected] March 2, 2017
Sr Director Safety 267-528-9527 Indiana Safety & Health Conference
EEC Environmental
“Make Safety Personal” Conversation Worksheet
Consider your next verbal conversation as an opportunity to Make Safety Personal for an employee, to
translate features of your safety program into personal benefits, to make safety a positive. Follow this
guideline to help structure the conversation and influence behavior of the employee.
State your vision with emotion. Emphasize cooperation over compliance. Make it short, concise and to
the point.
____________________________________________________________________________________
State why your vision matters. State the personal benefits that will be achieved if your vision is fulfilled.
Focus on the positive. Never begin the conversation with instances of negative consequences.
Define your vision in operational terms. Give 2 or 3 examples that support your vision. Don’t pile on and
limit use of the word “safety”.
_____________________________________________________________________________________
Invite dialogue. Ask what can we do today (or post incident, what could we have done differently)? Ask
the employee’s opinion. Roadblocks? Listen, listen, listen and ask clarifying questions. Restate.
_____________________________________________________________________________________
Clearly state what you will do and what you want the employee to do. Express a sense of urgency.
_____________________________________________________________________________________
1.
2.
3.
4.
5.
..
