31
Self assessment of nursing competencies: a tool appropriate for various clinical areas N. Dasso, A. Bagnasco, M. Barisone, G. Aleo, M. Zanini, G. Catania, L. Sasso 28th International Networking for Healthcare Education Conference NET2017 Conference Cambridge, 6 September 2017

Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Embed Size (px)

Citation preview

Page 1: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Self assessment of nursing competencies: a tool appropriate for various clinical areas

N. Dasso, A. Bagnasco, M. Barisone, G. Aleo, M. Zanini, G. Catania, L. Sasso

28th International Networking for Healthcare Education Conference

NET2017 Conference Cambridge, 6 September 2017

Page 2: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Background

“Competence of a nurse

is a complex

combination of

knowledge, function,

skills, attitudes, and

values”.

Page 3: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Background

Nursing knowledge about disease management varies greatly and it is often based on direct clinical experience rather than on specially designed educational courses. But some international scientific associations begin to deepen the nurse’s role.

Page 4: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Background

In the paediatric field attention is still focused on identifying nursing skills to create proper education.

Page 5: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Background

Page 6: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Aim

The purpose of this study was to develop a

conceptual model of reference that

provides a framework for nursing

competencies in specific clinical areas and

a tool that enables nurses to self- assess

their competencies.

Page 7: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Method

In line with other studies on

competencies in the field of cardiology

and paediatrics, we identified the

knowledge and the skills required to

ensure safe practice for each learning

objective.

Page 8: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Building of Competencies Matrix

Following the Heart Failure Clinical Competence Model we

have built the clinical competencies matrix:

•Assessment

•Symptoms

•Prognosis

•Disease

management

Page 9: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Competency level

We created and tested a tool for

the self-assessment of

competencies formulated according

to the theoretical model developed

by Benner. She applied the model

and extended the Dreyfus’ model of

Skill Acquisition to explain the

progression a nurse makes from

novice practitioner to clinical

expert.

Benner P. From novice to expert: excellence and power in clinical nursing practice. Menlo Park, CA: Addison-Wesley; 1984

Page 10: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

B

• Novice/Advanced Beginner: marginally acceptable performance. He begins to identify clinical situation. Unable to have entirety comprehensive view of a new clinical case. Absence of critical approach.

C

• Competent: aware of all relevant aspects of a situation; able to see his or her actions in terms of medium and long-range goals or plans. Critical, conscious and analytical competencies to understand the situation and to create plans.

E

• Proficient/Expert: intuitive understanding of each situation, able to evaluate and intervene in an accurate and rational manner on the problem; he works with a deep knowledge of the situation as a whole. Highly skilled, he uses analytic tools when a new situation presents.

3 Competency levels

Novice/Advanced Beginner

Competent

Proficient/Expert

Page 11: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

3 Competency levels

B

• Novice/Advanced Beginner: marginally acceptable performance. They begin to identify clinical situations. They are unable to have entirety comprehensive view of a new clinical case and the absence of critical approach.

C

• Competent: they are aware of all relevant aspects of a situation; they are able to see their actions in terms of medium and long-range goals or plans. They have critical, conscious and analytical competencies to understand the situation and to create plans.

E

• Proficient/Expert: intuitive understanding of each situation, they are able to evaluate and intervene in an accurate and rational manner on the problem; they work with a deep knowledge of the situation as a whole. Highly skilled, they use analytic tools when a new situation presents itself.

Page 12: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Method

Cardiology

• acute myocardial infarction

• heart failure

• atrial fibrillation

Paediatrics

• bronchiolitis

• sedation

• care for premature newborns

The matrix was based on a series of clinical cases identified by a panel of experts.

Page 13: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

1° Step: from clinical case to matrix for categorizing the outcomes

Building matrix categorizing outcomes by Doran’s classification:

•Minimal nursing dataset;

•Symptoms management;

•Managing adverse events;

•Patient safety;

•Mortality;

•Psychological suffering;

•Quality of life;

•Patient safety/ satisfaction;

•Self-care. Nursing Outcomes: The State of the Sciences D.M. Doran, 2011

MATRIX

CATEGORIZING OUTCOMES

CLINICAL CASE

Page 14: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

Competency Level

Key competence

Specific outcome

Validated tools

• Each principal outcome is reflected in specific outcome

depending on the case being considered.

• For each specific outcome proper validated tools have been

sought.

• For each identified outcome, the key competencies are

described.

• Each competence has been assigned a competency level

(B/C/E).

Page 15: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

Key competence

Specific outcome

Validated tools

• Each principal outcome is reflected in specific outcome

depending on the case being considered.

• For each identified outcome, the key competencies are

described.

• For each specific outcome proper validated tools have been

sought.

• Each competence has been assigned a competency level

(B/C/E).

Page 16: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

• For each specific outcome proper validated tools have been

sought.

Key competence

Specific outcome

Validated tools

• Each principal outcome is reflected in specific outcome

depending on the case being considered.

• For each identified outcome, the key competencies are

described.

• Each competence has been assigned a competency level

(B/C/E).

Page 17: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

• For each specific outcome proper validated tools have been

sought.

Key competence

Specific outcome

Validated tools

• Each principal outcome is reflected in specific outcome

depending on the case being considered.

• For each identified outcome, the key competencies are

described.

• Each competence has been assigned a competency level

(B/C/E).

Page 18: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

• For each specific outcome proper validated tools have been

sought.

Key competence

Specific outcome

Validated tools

• Each principal outcome is reflected in specific outcome

depending on the case being considered.

• For each identified outcome, the key competencies are

described.

• Each competence has been assigned a competency level

(B/C/E).

Page 19: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Matrix for categorizing the outcomes

Cardiology (N=22)

Paediatrics (N=19)

In this first phase of tool’s building some nurses from an Italian non specialist hospital are been involved.

63%

26%

11%

Nurses expert in Pediatrical Area

Nurses expert in Neonatological Area

Chief nursing

Page 20: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

2° Step: outcomes categorization

In the second phase, the categorization matrix has been tested on some nurses from an Italian non specialist hospital.

• 63 nurse experts in the Medical and Cardiology field;

• 52 nurse experts in the Paediatric field.

Page 21: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Example of outcome categorization Heart Failure

Page 22: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Symptom management

B/

C/

E

Recognizing heart failure symptoms: dyspnoea, cyanosis, orthopnoea, ascites, declivous oedemas, jugular turgor and fatigue.

Record any symptom changes and implement most appropriate interventions to prevent worsening of symptoms.

Symptom Distress Scale (Rhodes, 1998)

Profile of Mood States

(POMS) (McNair,

1981)

Lee Fatigue Scale (K.

Lee, 1991)

Dyspnoea Index

Self-care

B/

C/

E

Health promotion and interventions aimed at treating the disease.

Achieve changes in behaviour and daily life habits that adhere to treatment plan.

Exercise of Self Care Agency Scale (Kearny,1979)

Herat Failure Self-Care

Behaviour Scale

(Jaarsma et al, 1999)

Self-Care Assessment

Tool (Johannsen,

1992)

Page 23: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Competencies required to take care a patient affected by heart failure

Page 24: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Example of outcome categorization Bronchiolitis in Infant

Page 25: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Symptoms

management

B/

C/

E

Recognizeanyalterationsofvitalsigns;

Recognizebronchiolitis

symptoms:

-Wheezing;

-Dyspnoea,

-Tachypnea;

-Hypoxemia;

-Intercostalretractions;

-Cyanosis;

-Lethargy;

-Feedingalterations.

Recordanychangeofsymptomsrightly,andassessthemaccording

tothegravity.

Implementmostappropriate

interventionstopreventworsening

ofsymptoms:

-Apnoea;

-Respiratorydistress;

-Respiratoryacidosis;

-Dehydration

ModifiedWood'sClinicalAsthma

Score(M-WCAS)

Duarte-

Dorado,2013)

Respiratory

AssessmentChange

Score(RACS)

RespiratoryDistress

ObservationScale

(M.L.Campbell,

2009)

B/

C/

E

B/

C/

E

Knowhowtodetectpain

andevaluateit.

Knowhowtomanagepain.

Effectivemanagementofpain

accordingtoage,conditionsand

child’scognitivedevelopment.

Correctuseofnon-pharmacological-

techniquestomanagepain

(distraction,breathing,relaxing,

bubbles,environment

management).

FLACC(Merkel

1997)

ComfortScale

Page 26: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Competencies required to take care an infant affected by bronchiolitis

Page 27: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Work in progress 3° Step: self-assessment tool for nursing

skills

Nursing Competence Scale

1. Taking over responsibilities (7 item)

2. Education Skills (16 item)

3. Diagnostic skills (7 item)

4. Management skills (8item)

5. Therapeutic interventions (10 item)

6. Ensure quality (6 item)

7. Covered position (19 item)

Page 28: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Conclusion

• There is global consensus on the need for continued education in the field of healthcare, but there is still debate on how to improve the way this is provided. Monitoring the process of competence acquisition is still complex. There are various experiences in this field, but a globally accepted model is still missing.

• The tool for the self- assessment of competencies is useful to keep track of the clinical competencies gained by cardiac and paediatric nurses. This tool is important because it can be used in a multidisciplinary context that globally cares for patients and their families.

Page 29: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Conclusion

•The availability of a tool for professionals to self-assess their competencies enables them to constantly and contextually monitor the quality of the care they provide, adopting appropriate strategies also for the implementation of self-care, for which specific competencies are necessary according to the type of patient and pathology.

•The clinical case was structured in order to facilitate the standardization of the self-assessment process of the competencies and therefore the possibility for professionals to identify whether they had educational technical, gestural or relational gaps.

Page 30: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

Conclusion

The tool for the self- assessment of competencies is useful to keep track of the clinical competencies gained by cardiac and paediatric nurses.

This tool is important because it can be used in a multidisciplinary context that globally cares for patients and their families.

Page 31: Self assessment of nursing competencies: a tool ... assessment of nursing competencies: a tool appropriate for various clinical areas ... •Minimal nursing dataset; •Symptoms management;

THANK YOU FOR YOUR ATTENTION For more information [email protected]