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2011 Hong Kong Awards for Industries:
Innovation and CreativityInnovation and Creativity
17 November 201017 November 2010
Selection Criteria &Selection Criteria &
Marking SchemeMarking Scheme
2011 Hong Kong Awards for Industries:
Innovation and Creativity
� About the Awards
� Selection Criteria
� Assessment & Judging Process
Hong Kong Awards for Industries
� The premier award scheme of Hong Kong
� A business award scheme championed by the HKSAR Government
Hong Kong Awards for Industries
Hong Kong Industry AwardsHong Kong Industry Awards
(Launched in 1989)(Launched in 1989)
Hong Kong Awards for ServicesHong Kong Awards for Services
(Launched in 1997)(Launched in 1997)
Hong Kong Awards for Industries(Launched in 2005)
� Consumer Product Design (FHKI)� Machinery and Machine Tools Design (CMA)� Customer Service (RMA)
� Innovation and Creativity (HKGCC)� Productivity and Quality (HKPC)
� Technological Achievement (HKSTP)
Hong Kong Awards for Industries:
Innovation and Creativity
To promote a culture of innovation and creativity amongst To promote a culture of innovation and creativity amongst
Hong Kong industries. The winning entries should be able to Hong Kong industries. The winning entries should be able to
present the unique features of their creative concepts, present the unique features of their creative concepts,
implement innovative business practices, and demonstrate implement innovative business practices, and demonstrate
their commercial accomplishments, as well as their their commercial accomplishments, as well as their
contribution to industries and the community in general.contribution to industries and the community in general.
Simply:
SMART Companies
20112011
Who are the SMART Companies?
Examples of Past Winners
Retail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited� Toy2R
Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Light Engine� Luen Thai International Group Ltd� Mingle Instrument � Octopus Cards Limited� Schmidt & Co � SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd
Some winners are quite SpecialRetail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source� G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited� Toy2R
Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Light Engine� Luen Thai International Group Ltd� Mingle Instrument � Octopus Cards Limited� Schmidt & Co� SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd
Some winners are very SpecialRetail, Hotel & Catering� 3D-GOLD� Best Western� California Red� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal KingdomCustomer Services� Hong Thai Travel� Everbright Groups Ltd� HK Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance LimitedDesign, Professional & Business Services� Binnie Black & Veatch� Celki Medical Company � HK Business Intermediary� Sports Physicians � Toy2R
Manufacturing, Machinery & Technology � BannerSHOP Company Limited� Comford Resource� Demiurge Unit� HKC Technology� Light Engine� Luen Thai International � Mingle Instrument� Octopus Cards Limited� Schmidt & Co� SPECTRA TechnologiesTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� HK Broadband Network� New Digital Noise (N.D.N.)� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� HK Air Cargo Terminals� HK International Terminals� Jardine LogisticsPublic Services & Media� CLP Power� HK and China Gas� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd
Many of them are SMEsRetail, Hotel & Catering� 3D-GOLD� Best Western Rosedale on the Park� California Red Limited� Energy Source � G.O.D. Limited� Ocean Empire Food Shop� Small Animal Kingdom LtdCustomer Services� Hong Thai Travel Services Limited� Everbright Groups Ltd� Hong Kong Property Services� Hong Kong School of Motoring Ltd� Metro City Management Limited� Wilson Parking (Holdings) LtdFinancial Sector� Bank of East Asia� Blue Cross (Asia-Pacific) Insurance� Cash Financial Services� Citibank N.A.� CITIC Ka Wah Bank� SMEloan Hong Kong Limited� Standard Chartered Bank� Xpress Finance Limited Design, Professional & Business Services� Binnie Black & Veatch (HK) Ltd� Celki Medical Company � Hong Kong Business Intermediary� Sports Physicians Limited � Toy2R
Manufacturing, Machinery & Technology� BannerSHOP Company Limited� Comford Resource Limited� Demiurge Unit Limited� HKC Technology Limited� Luen Thai International Group Ltd� Light Engine� Octopus Cards Limited � SPECTRA Technologies Holdings CoTelecommunications & IT� ABC Data and Telecom Ltd� I Consulting Group� Hong Kong Broadband Network Ltd� New Digital Noise (N.D.N.) Limited� New World Telephone Ltd� One2Free Personal Com LtdTransport & Logistics� Crown Worldwide (HK) Ltd� Hong Kong Air Cargo Terminals Ltd� Hong Kong International Terminals Ltd� Jardine Logistics Services (HKG) LtdPublic Services & Media� CLP Power Hong Kong Limited� Hong Kong and China Gas Co Ltd� Sheng Kung Hui TC Integrated Services � RoadShow Holdings Ltd
So……………….
What are we looking for ?
2011 Hong Kong Awards for Industries:
Innovation and Creativity
� About the Awards
� Selection Criteria
� Assessment & Judging Process
Difference with other awards
Hong Kong Industry AwardsHong Kong Industry Awards
(Launched in 1989)(Launched in 1989)
Hong Kong Awards for ServicesHong Kong Awards for Services
(Launched in 1997)(Launched in 1997)
Hong Kong Awards for Industries(Launched in 2005)
� Consumer Product Design (FHKI)� Machinery and Machine Tools Design (CMA)� Customer Service (RMA)
� Innovation and Creativity (HKGCC)� Productivity and Quality (HKPC)
� Technological Achievement (HKSTP)
We are a company-based award, not a product/service-based awardWe are a business award, not a technology award
Who is the most
Innovative & Creative company
…same question as “which is most delicious?”
Main Elements of the Marking Scheme
� Creativity - design, development & performance
� Commitment to an innovative culture
� Commercial results and prospects
� Contribution to the industry and
to society
What these mean...
� The product/service
� The company culture
� Commercial success & prospects
� Social contribution
Can a company be...
�� Products/services are never excitingProducts/services are never exciting
�� A dull atmosphere within the companyA dull atmosphere within the company
�� Commercial performance is ordinaryCommercial performance is ordinary
�� Nobody cares about itNobody cares about it
The ideal winner
� Always providing new products/services
� An innovative culture within the company
� Demonstrable success and prospects
� Creating a social impact
Nobody is ideal…
� Few will be good in all four dimensions� But few are one-dimensional� The four dimensions are inter-related
What we are looking for
� Creativity - design, development & performance (30%)
� Corporate policy and planning (20%)
� Commercial results and prospects (20%)
� Contribution to the industry and to society (20%)
Bonus Score 10%Bonus Score 10%
Creativity
� Design of products / services– Unique features
– Idea generation
– R & D
– Advantage over competitors
Judging Panel’s Comments
Small innovation but a considerable technology
breakthrough
(2008) Mingle Instrument
Creativity
� Design of products / services
� Development– Strategies and action
– Technology
– Value creation
– Continual innovation
Judging Panel’s Comments
D.I.Y in highly dynamic design industry
(2008) Toy2R
Creativity
� Design of products / services
� Development
� Performance– Improvement
– Efficiency
– Idea delivery
– Customer requirements
– Process management
Judging Panel’s Comments
Not just a convenient service to customers but
also a community platform (2006) California Red
Judging Panel’s Comments
Innovative Leadership(e.g. Innovation Board)
(1998) ABC Data &Telecom
Corporate Policy & Planning
� Corporate leadership and strategy– Vision and values
– Seeking new market leadership
– Understanding competitiveenvironment
– Identify market requirements& customer expectations
– Senior executive involvement
Corporate Policy & Planning
� Corporate leadership and strategy
� Culture of innovation– Organisation design & operation management
– Communication & reinforcement of value
– Rank & file participation
– Reward for innovation
– Training & human resources development
(1999 & 2001)Crown Worldwide
Judging Panel’s Comments
Strong Culture ofInnovation
(e.g. Crown University)
Commercial Results & Prospects
� Commercial achievements– Sales, income, new market share
– Cost-effectiveness
Judging Panel’s Comments
Dominated Market Share
(2000)
SPECTRATechnologies
Commercial Results & Prospects
� Commercial achievements– Sales, income, new market share
– Cost-effectiveness
– Performance improvement
– Image and goodwill
– Others
Judging Panel’s Comments
Revolutionised the Bank’sconservation image
(2002) Bank of East Asia
Commercial Results & Prospects
� Commercial achievements
� Business prospects– Financial prospects
– Organisational dynamics
– Sustainable business growth
– Diversification
– Long-term competitiveness
Judging Panel’s Comments
Growing demand for sophisticated
elderly-care services
(2002) Everbright Group
Contribution to Hong Kong
� Benefits to consumers and industry– Practical benefits to customers
– Raising the standard and excellence
– Encouraging innovative culture & relative training
Judging Panel’s Comments
Good, cost-saving & efficient “one-stop-shop”
services
((2001) HK Sheng Kung Hui
Tung Chung Integrated Services
Contribution to Hong Kong
� Benefits to consumers and industry– Practical benefits to customers
– Raising the standard and excellence
– Encouraging innovative culture & relative training
– Facilitating new economic activities
– Heightening public awareness and recognition
Judging Panel’s Comments
Popularize traditional printing services
(2007) BannerSHOP
Contribution to Hong Kong
� Benefits to consumers and industry
� Social contribution & capacity building– High value employment opportunities
– Benchmarking
– Impact on other industries
– International attention
– Hong Kong’s overall competitiveness
Judging Panel’s Comments
A social enterprise standing on its own feet
(2008) Gingko House
The WOW Factor - some examples
(1999) Ocean Empire
Judging Panel’s Comments
Revolutionised the operation of
traditional Cantonese congee shops
(2003) Towngas Avenue
Judging Panel’s Comments
Not just a shroff,but a lifestyle outlet
(2002) RoadShow
Judging Panel’s Comments
Transport + Media = HK Style Innovation
2011 Hong Kong Awards for Industries:
Innovation and Creativity
� About the Awards
� Selection Criteria
� Assessment & Judging Process
Assessment & Judging Process
Application
Assessment & Judging Process
Application
Professional Assessment� HKGCC assessment team� Independent consultant� Shortlisting
Assessment & Judging Process
Application
Professional Assessment
Site Visits
Assessment & Judging Process
Application
Professional Assessment
Site Visits
Judging Interviews� HKGCC judging panel to interview all selected entries
� Interview: presentation plus Q&A
� Shortlisted as finalist
Assessment & Judging Process
Application
Professional Assessment
Site Visits
Judging Interviews
Final Judging� Final Judging Panel: decision on award
Assessment & Judging Process
Application
Professional Assessment
Site Visits
Judging Interviews
Final Judging
Awards Presentation� Exhibition
� Gala Dinner
Three Levels of Award
� Hong Kong Awards for Industries:Innovation and Creativity Grand Award
� Hong Kong Awards for Industries:Innovation and Creativity Award
� Hong Kong Awards for Industries:Innovation and Creativity Certificate of Merit
Ground Rules
� No more than 2 applications for company-based awards– Customer Service– Innovation and Creativity– Productivity and Quality– Technological Achievement
� Not open to HKSAR Government’s departments� Restrictions on project-based entries
– Only Certificate of Merit might be considered on a project basis, but the project should be implemented on a long-term basis (e.g. one year)
� Restrictions on repeated winners for the next 2 years– Grand award winners – not eligible for any award in same category– Other winners – only higher award will be granted in same category
Why apply…………..
�� Recognition of excellenceRecognition of excellence–– Winners ShowcaseWinners Showcase
�� SelfSelf--assessmentassessment
�� TerritoryTerritory--wide publicitywide publicity
Awards Presentation
June 2011
Final Judging
Late Mar 2011
Judging Interview
Late Feb / Early Mar 2011
AssessmentDec 10 – Jan 11
Deadline for Entry
3 Dec 2010
Call for Entry
11 Oct 2010
2011 Hong Kong Awards for Industries: Innovation and Creativity
Time Table