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Securing the Securing the Success of Your Success of Your Online Students Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

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Page 1: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Securing the Success Securing the Success of Your Online of Your Online

StudentsStudents

Toosdhi M. McGowan,

EMBA, MPH, MSW, CHES

SDICCCA Intern

March 31, 2006

Page 2: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

ObjectivesObjectivesIdentify potential barriers to student

online success

Create a 360 degree feedback loop between instructor and students

Integrate student-centered tools to course web pages

Page 3: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Who Takes Online Courses?Who Takes Online Courses?First-time studentsReturning studentsWorking studentsStudents with familiesStudents who travel frequentlyStudents with limited transportation

optionsStudents with limited physical abilitiesActive duty military

Page 4: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Unclear instructions given

by instructorPoor student preparationDead linksToo many clicksSoftware incompatibilityEquipment limitations

Potential BarriersPotential Barriers

Page 5: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

360 Degree Feedback Loop360 Degree Feedback LoopClearly outline expectationsIdentify preferred/most

effective communication methods

24 hour maximum response time on emails

Discussion board/thread specifically for course questions or concerns

Tips/examples of effective emails

Page 6: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Effective EmailsEffective EmailsSubject line – Course numberInclude nameQuestions at the beginning of the emailMultiple questions/concerns – number

the itemsPost examples of effective and

ineffective emailsSpelling/grammar check

Page 7: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Effective EmailEffective Email Good Evening Professor McGowan,

I am writing because I have two questions: (1) How do I change my email address? My email address is [email protected]. I would like to have it changed so that I can receive the appropriate emails. (2) I was looking at my grade and noticed that I did not get full credit on my discussions for unit 1. Can you clarify and/or double check to see if I did it correctly? Thank you very much for your time in advance!

Heather B. [email protected]

Page 8: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Ineffective EmailIneffective Email Professor McGowan,

I wanted to share with you a concern that I might have with this course.  Along with being a full-time first year teacher I run two programs on campus.  Right now I am in the middle of my dance teams competitive season.  On February 18 we will be in at our USA regional competition.  We typically leave on the bus around 6am and don't return home until 10pm.  I'm concerned because we have our School Health Laws project due that day plus our regular discussions.  Is there anyway I can turn the project in on Sunday or on presidents day?  I will do my best to stay ahead of schedule but I wanted to tell you about my situation early on in the class. Thank you, Cameo F.

Page 9: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Student Centered Web PagesStudent Centered Web PagesIntroduction/ice breaker discussion

board

Post important documents in multiple areas on the website

Troubleshooting methods for website problems readily available

Page 10: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Student Centered Web PagesStudent Centered Web Pages

Leave announcements on website for entire course

Encourage students to use classmates as resources

“Water cooler” discussion board

Page 11: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Water Cooler Discussion BoardWater Cooler Discussion BoardCSET Exchange

I noticed that a lot of you have taken the CSET or portions of it and a lot of you will be taking the exam in the near future.  Please use this board to post questions and provide resources regarding the CSET, the RICA or any other exam.  I am sure that your classmates will be very grateful.  Good luck to all of you on those exams and thank you in advance for sharing your knowledge!:-)Prof. Mc

Page 12: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

RecommendationsRecommendationsALWAYS instruct students to complete

Orientation/Training courseSyllabus reviewCheck all web linksAsk someone to navigate your courseTest assignmentMotivate your studentsShare something personal

Page 13: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Motivate, Encourage and InspireMotivate, Encourage and Inspire Hello all,

Everyone did exceptionally well on the Health Lesson Plan Critique assignment. I'm looking forward to more of the same on the School Health Laws.  Keep up the great work!Prof. Mc

~Take up leisure activities that please and satisfy you.~

Page 14: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

Teachers are People Too!Teachers are People Too! Hi Class,

I've been an adjunct professor with NU for over four years.  I have lost track of how many times I have taught this class both on ground and online.  I have also taught the class using iLinc.  In my full time job I work for the County of San Diego in the Health and Human Services Agency as a contract administrator.  In my free time I enjoy reading, playing basketball, quilting and of course, teaching teachers about health education.;-)

Prof. Mc

Page 15: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

GratitudeGratitude Prof. McGowan,

I very much enjoyed taking this course from you. Do you teach other online courses at NU?  If so, and I can request to be placed in your class, I'd like to do so.

Best regards,

Ruth L.

Page 16: Securing the Success of Your Online Students Toosdhi M. McGowan, EMBA, MPH, MSW, CHES SDICCCA Intern March 31, 2006

~Questions~~Questions~

Contact InformationToosdhi M. McGowan

SDICCCA [email protected]