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SecureTransport VMware Support Disclaimer · SecureTransport VMware Support Disclaimer Axway will provide unqualified support for Axway SecureTransport 4.9.2 or greater running in

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Page 1: SecureTransport VMware Support Disclaimer · SecureTransport VMware Support Disclaimer Axway will provide unqualified support for Axway SecureTransport 4.9.2 or greater running in

SecureTransport VMware Support Disclaimer

Axway will provide unqualified support for Axway SecureTransport 4.9.2 or greater running in a VMware ESX(i) v4 or greater virtual environment

in an identical manner as with Axway SecureTransport running on any other major x86 based systems without initially requiring reproduction of

issues on native hardware. Should Axway suspect that the virtualization layer is the root cause of an incident, the customer will be required to

contact the appropriate VMware support provider to resolve the VMware

issue.

While Axway SecureTransport is expected to function properly in a VMware virtual environment, there may be performance implications which

can invalidate Axway typical sizing and recommendations.

October 2010