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Secure Your Relationships in Print
Memorandum of Understanding
Skip to my LOU, SOU, or MOU?
M’ darlin’... whether you call it letter, statement or memorandum of
understanding...
They Refer
to a written agreement between two or more parties that defines a specific relationship.
Now It’s Your Turn...
Why is a written agreement more effective in an emergency?
Partners
Community-based (CBOs) and other nonprofit organizations
Churches and other faith-based organization (FBOs)
Businesses: grocers, restaurants, pharmacies, hardware stores,
sports stores, medical and safety supply stores
More Partners
Public Space: libraries, community centers, parks, and parking lots
Response Agencies: Red Cross, police, fire, or emergency medical services
Resources to Secure
Volunteers
Expertise
Specialized Equipment
Food and Water
More Resources
Prepare and Repair Supplies
Sheltering Space, Indoors or Out
Alternative Office Space
Financial Assistance
It’s Your Turn
Who are you partnering with
during an emergency?
Consider The Following
Compatibility
Is your organization compatible with your partner?
Understand Motivations
Your partner may be motivated by factors that
may not be clear, such as the desire to
upgrade an image
or to target a new consumer group.
Is that ok?
Do your Homework
Does your partner engage in any
activities or business practices that
your constituents may find
objectionable?
Interpret the Message
What message will your constituents receive when they learn of your partnership?
Clarify Expectations
Make certain to know and acknowledge what your partner hopes
to get out of the partnership.
Determine what they expect you
to do to accomplish that goal.
Write It All Down.
The MOU
defines the agreements in
the relationship and can set the context,
quality, and sentiment behind the
relationship.
Be Specific!
If you need specific people or resources to perform a specific
function, spell it out in the agreement.
What Not
Be sure to identify the things that you do not intend this
agreement to address, replace, or cover.
The MOU
provides an opportunity to outline expectations and responsibilities,
and to assign risk if something goes wrong.
Key Elements of the MOU
The Purpose Statementincludes tangible and reliable benefits to your organization,
is clear to both parties.
A third party should understand all commitments and promises.
The Mission Statement
describes the respective organizations and their fundamental mission.
Activation
defines the situations under which the MOU will be activated
and identifies the individuals with authority to activate.
Response and Obligations
A strong MOU obliges each party to respond in the described manner.
The MOU Answers Basic Questions
What will be done?
Who is going to do it?
When will it happen?
Who pays for what?
The Out Clause
defines the circumstances under which one of the parties is unable to
meet their obligations as outlined in the MOU.
Financial Relationships
If a payment is involved, the MOU defines the method.
Appropriate approvals and monitoring systems should be noted as well.
Annual ReviewMOUs should be reviewed and updated annually, or as necessary, to
account for staff turnover or changing needs.
What Do You Think?
When does an organization need to update its MOUs?
Termination Clause
An MOU should permit any party to terminate with an agreed upon notification period.
Signature and Date
An MOU should always include the signatures of both parties and the date signed.
Internal Review and Approval
Make sure that all aspects of the MOU are communicated to the appropriate people
and have their consent.
Many Thanks to
Back to you Ana-Marie...