SECTOR SCHEMES FOR QUALIY MANAGEMENT - … within an ISO 9001:2008 framework that have been developed to interpret BS EN ISO 9001:2008 as it applies to a particular activity/industry

March 2017 ■ Issue 8 Page 1 of 60 NHSS 5B

UKAS, 2 Pine Trees, Chertsey Lane, Staines upon Thames, Middlesex, TW18 3HR Tel: 01784 429000 Email: [email protected] Website: www.ukas.com

National Highway Sector Schemes for Quality Management in Highway

Works

5B For the Supply, Installation, Maintenance and Repair of

Bridge Parapets

ISO 9001: 2008

Published by the Sector Scheme Advisory Committee for

Parapets for Vehicle Restraint Systems (SSACVRS)



5B for the Installation of Parapets for Vehicle Restraint Systems DOCUMENT CONTROL

Issue Statement Issue Date UKAS 1 November 03 UKAS 2 August 04 UKAS 3 April 05 UKAS 4 August 07 UKAS 5 June 08 UKAS 6 September 13 Issue 7 Issue 8

January 2017 March 2017

As of 01 March 2017 NHSS2B and NHSS5B will merge into one single document, NHSS10B Issue Statement NHSS10B Issue 1 [9001:2015] to be issued March 2017

Revisions

It is the committee’s policy that the issue of any revision to this document shall be the issue of the full document rather than individual pages; the following data gives information where changes have been made to the original document. For UKAS 7 and subsequent editions revised/added/deleted text has been annotated. An example has been given below: (09/13) This NHSS is one of the series of NHSSs, which are bespoke integrated management schemes within an ISO 9001:2008 framework that have been developed to interpret BS EN ISO 9001:2008 as it applies to a particular activity/industry within the United Kingdom.” August 2004

Implementation of UKAS issue 2 added Section 3 – definition of parapet installer and lead parapet installer revised, definition for parapet operative added. Section 4 – Introductory foreword modified Clause 6.2.2 – sub clause (ii) modified, new sub-clause (iv) added. Clause 7.5.1 – sub clause (iv) extended Appendix C – Revised to reflect available training options and proposed developments Appendix F updated

April 2005

Implementation of UKAS issue 3 added Introduction amended to reflect changes made to document Scope clarified in respect of cast in place parapets Clause 4.1 expanded to include requirements for registration Clause 5.6 amended to align with SSD 5A



Clause 7.1 expanded to integrate management plans Clause 7.2.2 Note added regarding verification of technical requirements Clause 7.4 clarified and note added relating to reuse of existing anchorage systems Appendices C, F and J1 amended Appendix G – Clause 3.2 deleted Appendix K added August 2007 Introduction 1. Scope Terms & Definitions – removal of a lead parapet installer, amendment to Vehicle Parapet, addition of System Promotor, SSACRRS and VRS/RRS 4.1 General Requirements 4.2.4 Control of Records 5.5 Responsibility, Authority and Communication 6.2.2 Competence Awareness and Training 7.3 Design and Development Appendix C Appendix D added Appendix H Appendix K amended Appendix L added

June 2008 Appendices C, G, H, J2, K & L updated Appendix G1 and M added

September 2013

Implementation of UKAS issue 6 added Revisions Contents Composition of SSAC Copyright Selection of Certification Body Introduction 1.Scope 2.Normative reference 3.Terms and definition – FISS/CSCS 4.1 updated 5.1 updated 5.2 updated 5.3 updated 5.5 updated 5.6 updated with sub-sections 5.6.1 and 5.6.3 6.1 updated 6.2.1 amended 6.3 updated 7.2.1 interpretation provided 7.2.2 updated 7.2.3 interpretation provided 7.4 updated Appendix B – title amended, additional text added, references to ISO 9001 updated and note added Appendix C1 Appendix G Appendix G1 Appendix J1



Appendix J3 Appendix K Appendix L Appendix N Appendix O – new/added October 2014 Implementation of UKAS issue 7 added revisions Document Title Composition DRDNI added Corresponding Members Selections of Certification Body Implementation of Issue UKAS 7 Introduction Interpretation of BS EN ISO 9001:2008

1. Scope 3. Terms and definitions 4 to 8. Quality Management Systems 4.2.1 (i) & (ii) 6.2.2 Competence, awareness and training (i), (ii), (iii), Parapet Installer, Parapet Operative, and Structure of the installation team for parapets 7.4.1 (i), (ii) & (iii) 7.4.2 7.4.3 7.5.1 (i)

Appendix A: Requirements for Quality Plans 7.

14. 15. 16. 17.

Appendix B: Bibliography and Associated Documents 2. 4. 5. 6. 7.

Appendix C: Training Requirements 1A) Appendix G: The Role of the Certification Bodies and Assessor Competence 2.1

3.1 (v) 3.5 (ii) & (iii)

Appendix G1: GUIDANCE TO ASSESSORS’ AND OTHER AUDITORS’ COMPETENCIES REQUIREMENTS FOR NATIONAL HIGHWAY SECTOR SCHEME 5B - Installation of Parapets for Road Restraint Systems General Information

B) 4.1 4.2.1 7.5.3

Appendix M: GUIDANCE FOR WORK WHICH INCLUDES CORROSION PROTECTION OF FERROUS MATERIALS BY INDUSTRIAL COATINGS 3. Appendix O: HOW TO REGISTER THE SCHEDULE OF SUPPLIERS 5.



January 2017

6.2.2 amended Appendix C replaced Appendix J1 replaced Appendix J2 replaced Appendix L (Road Death Investigation replaced – Only) Appendix O replaced March 2017 6.2.2 amended



CONTENTS

Page No.

COMPOSITION OF SECTOR SCHEME ADVISORY COMMITTEE, EXCLUSION OF LIABILITY AND SELECTION OF CERTIFICATION BODY

7

IMPLEMENTATION 9

INTRODUCTION 11

INTERPRETATION OF BS EN ISO 9001: 2008 12

1. SCOPE 12

2. NORMATIVE REFERENCE 12

3. TERMS AND DEFINITIONS 12

4. to 8. QUALITY MANAGEMENT SYSTEM REQUIREMENTS 15

APPENDIX A REQUIREMENTS FOR QUALITY PLANS 25

(09/13) APPENDIX B BIBLIOGRAPHY and ASSOCIATED DOCUMENTS 26

(09/13) APPENDIX C TRAINING REQUIREMENTS 28

APPENDIX D EXAMPLE REGISTER OF PARAPET INSTALLERS 31

APPENDIX E REQUIREMENTS FOR THE CONTROL OF MONITORING AND MEASURING DEVICES

32

APPENDIX F LIST OF CERTIFICATION BODIES 33

(09/13) APPENDIX G THE ROLE OF THE CERTIFICATION BODY 34

(09/13) APPENDIX G1 GUIDANCE TO ASSESSORS’ AND OTHER AUDITORS’ COMPETENCIES REQUIREMENTS

37

APPENDIX H ORGANIZATION ACCEPTANCE 46

(09/13) APPENDIX J1 FEEDBACK 47

APPENDIX J2 COMPLAINTS TO CERTIFICATION BODIES 48

(09 /13) APPENDIX J3 FEEDBACK TO CLIENT BODIES ON POLICING OF NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION

49

(09/13) APPENDIX K THE INTERPRETATION OF CERTIFICATES ISSUED BY CERTIFICATION BODIES

50

(09/13) APPENDIX L GUIDANCE TO CLIENTS 55

(09/13) APPENDIX M GUIDANCE FOR WORK WHICH INCLUDES CORROSION PROTECTION OF FERROUS MATERIALS BY INDUSTRIAL COATINGS

59

(09/13) APPENDIX N NOT USED

(09/13) APPENDIX O HOW TO REGISTER ON THE SCHEDULE OF SUPPLIERS

60



COMPOSITION OF SECTOR SCHEME ADVISORY COMMITTEE, EXCLUSION OF LIABILITY AND SELECTION OF CERTIFICATION BODY

COMPOSITION OF SECTOR SCHEME ADVISORY COMMITTEE

a) FULL MEMBERS (04/13) Association of Directors of Environment, Economy, Planning and Transport (ADEPT) [formerly CSS, County Surveyors’ Society]” (03/17) Association of Fencing Industries (AFI) Lantra (10/14) Road Service (Northern Ireland) (DRDNI) Society of Chief Officers of Transportation in Scotland UK Steel Association

Vehicle Restraint Manufacturers Association

b) 09/13 CORRESPONDING MEMBERS HSE Association of Public Service Excellence Transport Scotland Welsh Assembly Government NHSS 5B Accredited Certification Bodies



EXCLUSION OF LIABILITY The SSACP: 1 have and accept no liability whatsoever for any failure of any system assessed under the

SSACP document or for the quality, fitness for purpose, or safety of any product or service which is subject of such assessment,

2 do not provide any representation or warranty as to any aspect of any such system, product or service, and

3 hereby expressly exclude all and any liability or responsibility (however alleged to arise) for or in connection with the provision of any service or product or any use of any product, all and any such, liability or responsibility attaching exclusively to the producer (or user as the case may be) thereof.

COPYRIGHT09/13 © SSACP Permission is granted to reproduce and distribute uncontrolled copies of this document subject to the restriction that the complete document must be copied without alteration, addition or deletion.09/13 This is subject to material not being used in a derogatory manner or in a misleading context. The source of the material must be acknowledged as SSACP copyright and the title of the document must be included when being reproduced as part of another publication or service.

SELECTION OF CERTIFICATION BODY Prospective companies seeking registration under this scheme should ensure that they engage a certification body specifically accredited to assess against the requirements of this SSD. Specifiers, consultants, engineers etc. that require confirmation of compliance with the contract specification in respect of the supply of products/materials should confirm the current status of the quality assurance certificate issuer and that specific reference is made to this Sector Scheme. It is important to note that due to the specific requirements for assessor competence required by this Sector Scheme a technical expert may be nominated by the Sector Scheme Advisory Committee to assist UKAS in the assessment of Certification Bodies as described in Appendix G. (10/14) Alternatively, where the prospective company already has registration to ISO 9001 from a UKAS accredited CB that is not accredited by UKAS for assessing against this document; UKAS have advised that it will be acceptable for the technical assessment against this document to be carried out by another UKAS accredited CB that has accreditation to this scheme (see Appendix K).



Implementation of Issue UKAS 1 This sector scheme document replaces the previous requirement for bridge parapets through accepted certification body schemes to BS EN 9002:1994.

To enable companies and certification bodies to amend their procedures in accordance with this sector scheme document, a transition period of 12 months from the issue date (Nov 2003) of this document will apply (ie the document will be implemented by Dec 2004).

Implementation of Issues UKAS 2 and 3

These editions of the sector scheme documents are to be implemented from the date of publication on the UKAS website, but remain subject to the implementation date requirements of issue UKAS 1.

Implementation of Issue UKAS 4 This edition of the sector scheme document is to be implemented from the date of publication on the UKAS web site.

Implementation of Issue UKAS 5 This edition of the sector scheme document is to be implemented from the date of publication on the UKAS web site.

Implementation of Issue UKAS 6

(i) This edition of the sector scheme document is to be implemented from the date of

publication on the UKAS web site for assessments in accordance with BS EN ISO 9001:2008.

(ii) Assessments against the previous issue will continue to be valid until the following assessment is carried out by the accredited CB (see notes below).

Note 1: Following publication of the document the organization should implement the changes in time for their surveillance visit or assessment visit by the CB. Note 2: The CB should assess the organization against the latest edition of the scheme within 14 months of its publication. Note 3: Where the surveillance/assessment visit of an organization occurs within 2 months of the publication of a revision, such assessment maybe undertaken against the previous edition subject to compliance with Note 2 above. This NHSS 5B document is date specific; however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of the internet search engines may result in out of date references being identified/called up.

Implementation of Issue 7


publication on the UKAS web site for assessments in accordance with BS EN ISO 9001 latest issue.




Note 1: Following publication of the document the Organization should implement the changes in time for their surveillance visit or assessment visit by the CB. Note 2: The CB should assess the organization against the latest edition of the scheme within 14 months of its publication. Note 3: Where the surveillance/assessment visit of an Organization occurs within 2 months of the publication of a revision, such assessment maybe undertaken against the previous edition subject to compliance with Note 2 above. Note 4: This NHSS 5B document is date specific; however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of the internet search engines may result in out of date references being identified/called up.

Implementation of Issue 8


publication on the UKAS web site for assessments in accordance with BS EN ISO 9001 latest issue.


Note 1: Following publication of the document the Organization should implement the changes in time for their surveillance visit or assessment visit by the CB. Note 2: The CB should assess the organization against the latest edition of the scheme within 14 months of its publication. Note 3: Where the surveillance/assessment visit of an organization occurs within 2 months of the publication of a revision, such assessment maybe undertaken against the previous edition subject to compliance with Note 2 above. Note 4: This NHSS 5B document is date specific; however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of the internet search engines may result in out of date references being identified/called up.



INTRODUCTION

1 This Sector Scheme Document (SSD) relates to the quality management system requirements for the installation, repairs, maintenance and modifications (including attachments) of vehicle restraint systems (parapet) for bridges, retaining walls and other structures to provide vehicle restraint systems. The companion Sector Scheme Document for the manufacture and supply of parapets (scheme 5A) should be read in conjunction with this document. In order to retain the integrity of the vehicle restraint system (parapet), proposals for repairs, modifications and attachments should be referred back to the manufacturer for systems conforming to BS EN 1317.

2 The scheme needs to be read in conjunction with BS EN ISO 9001:2008 and BS EN 1317 for vehicle restraint systems. The scheme does not supersede or amplify either of these standards. A separate sector scheme for the supply, installation and repair of road restraint systems, Scheme 2B, provides guidance in respect of permanent and temporary road restraint system (barriers)

3 (09/13) (10/14) In using this Sector Scheme users shall use best practice such as specifying any other relevant highway sector scheme as appropriate to the nature of the work being undertaken (e.g. NHSS 12A, B and D for Temporary Traffic Management measures).

4 (09/13) (10/14) Appropriate materials for the repair of pre BS EN 1317 parapet systems must be supplied by an approved NHSS 5A company and installed by appropriately trained and competent NHSS 5B installers.

5 (10/14) Organizations must ensure that they obtain the relevant specification applicable to an individual installation, repair, maintenance or modification contract. In particular, the Specification of Highway Works (see associated Notes for Guidance) are subject to change at short notice and within short periods of time. See also notes in Appendix B regards the issue of Interim Advice Notes (IANs) by the Highways Agency or its successor body(ies).

6 The Document is a live document with the Advisory Committee meeting at least once each year to develop it as appropriate. Those using the document should always ensure that they have the current version of the document by checking on UKAS website (www.ukas.com) or by contacting any of the certification bodies accredited by UKAS for this scheme.

7 (09/13) A list of registered companies can be found on the Schedule of Suppliers website www.scheduleofsuppliers.co.uk.

8 (09/13) (10/14) Lantra host the website of Organizations that are registered to National Highways Sector Schemes. Upon successful registration by an appropriately accredited Certification Body an Organization is required to record their registration to this sector scheme on to the Schedule of Suppliers website http://www.scheduleofsuppliers.co.uk /immediately following confirmation of their accreditation to the sector scheme from the certification body and thereafter annually. Information on how to register is included in Appendix O of this document.

9 (12/12) Scheme Contact and Feedback

Any observations or complaints relating to the operation of this document and the scheme should be addressed using the procedures given in Appendices J1, J2 or J3 as appropriate. Appendix J1 is to be used for observations and general queries concerning the document and general feedback. Appendix J2 relates to the assessment process carried out by Certification Bodies. Appendix J3 relates to policing of the scheme.

http://www.ukas.com/

http://www.scheduleofsuppliers.co.uk/




(09/13) INTERPRETATION OF BS EN ISO 9001:2008

1. SCOPE (09/13) (10/14) This schedule contains requirements for quality management systems to BS EN ISO 9001: 2008 for Organizations undertaking the supply, installation, repair, maintenance and modification of new vehicle restraint systems (parapet) conforming to BS EN 1317 for bridges, retaining walls and other highway structures. It is also applicable to the repair, modification and refurbishment of existing parapets. The parapets will form a vehicle restraint system (or part of a vehicle restraint system), which may include additional protection and restraint for pedestrians and other road users. This document interprets the requirements of BS EN ISO 9001: 2008 where relevant and shall be read and implemented in compliance with that standard, it does not supersede/override the requirements of the standard. The SSD shall be referenced on the Certificate of Registration issued by the Certification Bodies (See Appendix K)

2. NORMATIVE REFERENCE (09/13) The following normative documents contain provisions which constitute provisions of BS EN ISO 9001:2008: BS EN ISO 9000:2005 Quality Management Systems – Fundamentals and Vocabulary BS EN ISO 9004:2009Quality Management Systems – Managing for the sustained success of an organization. A quality management approach. BS EN 1317–5:2007 plus A1:2008 plus A2:2012 Road Restraint Systems Product requirements and evaluation of conformity for road restraint systems. (08/12)3. TERMS AND DEFINITIONS

For the purpose of this Sector Scheme Document the following definitions shall apply.

Anchorages The method by which the parapet is securely attached to a structure. Anchorages must be capable of resisting without damage all loads which the vehicle parapet will transmit to the structure up to and including failure see 7.3.

Certification of Registration A certificate issued by a UKAS accredited Certification Body certifying that the holder operates a Quality Management System complying with BS EN ISO 9001: 2008 and this document.

Client The body for which the work is being carried out, e.g. the Highway Authority and/or its nominated representative.

Contract Specification i) For example, Manual of Contract Documents for Highway Works: Volume 1 Specification for Highway Works.

ii) Contract Specific Appendices

iii) The Contract Drawings.

CPCS Construction Plant Certification Scheme

Customer The body and/or its nominated representative engaging the Organization. (The main contractor where the Organization is a sub-contractor.)



(08/12) FISS/CSCS Card Fencing Industry Skills Scheme/Construction Skills Certification Scheme. A card issued by the committee of the FISS/CSCS joint scheme. See Appendix C. A CSCS card is not an acceptable alternative to the FISS/CSCS card.

(10/14) Maintenance The preservation of an asset.

(10/14) Organization The body responsible for the installation, repair, maintenance or modification of vehicle restraint systems (parapet) or components thereof.

(10/14) Organization’s Manager The person named in the Organization’s Quality Plan as having managerial responsibility for installation, repair, maintenance or modification operations.

(10/14) Parapet Installer A person who is so designated by the Organization and has successfully completed an appropriate training course and competency assessment (see clause 6.2.2) for the type(s) of vehicle restraint system (parapet) being installed and has the appropriate experience as described in this SSD and holds the relevant FISS/CSCS card.

(10/14) Parapet Operative A person who works under the control of a Parapet Installer but who may not have completed the appropriate training course and competency assessment requirements described in clause 6.2.2.

Pedestrian Parapet Pedestrian or other road users’ restraint system (along a bridge or on a retaining wall or similar structure), which is not intended to be used as a road restraint system.

Quality Plan The document setting out the specific quality practices, resources and sequence of activities relevant to the contract.

(10/14) Repair Restoration of minor broken, damaged or failed component(s) to the required specification.

NB: This does not include removal and replacement of foundations or significant replacement of either part or complete installation(s).

(09/13) Road Restraint Systems Vehicle restraint system and pedestrian restraint system used on the road.

(08/12) ‘Shall’ (08/12) The term “shall” is used in this document to indicate those provisions which are mandatory.

09/13 ‘Should’ The term “should” is used in this document to indicate recognised means of meeting the requirements of the standard (ISO 9001). An Organization can meet these in an equivalent way provided this can be demonstrated to a Conformity Assessment Body (CAB) (Certification Body).



(09/13) Specification for Highway Work (SHW)

DfT Manual of Contract Documents for Highway Works Volume 1: The Specification for Highway Works (and any subsequent amendments) published by The Stationery Office.

SSACP Sector Scheme Advisory Committee for Parapets

SSACRRS Sector Scheme Advisory Committee for Road Restraint Systems

(10/14) Supply Make available parts or services in accordance with the requirements of the contract.

System Promotor The company holding the initial type approval for the road restraint system (parapet) and/or pedestrian parapet.

(08/12)) UKAS United Kingdom Accreditation Service or any equivalent International Accreditation Forum (IAF) Multi-Lateral Agreement (MLA) signatory with a scope which includes the NHSS.

(10/14) Vehicle Restraint System Vehicle restraint system declared by a manufacturer as conforming to BS EN 1317 for installation on the edge of a bridge or on a retaining wall or similar structure where there is a vertical drop, and which may include additional protection and restraint for pedestrians and other road users (combined vehicle/ pedestrian parapet).

*See Construction Product Regulations (Regulation (EU) No.305/2011 of the European Parliament and of the Councils).

VRS/RRS Vehicle Restraint Systems/Road Restraint Systems.



(09/13)4 to 8 Quality Management Systems Requirements

(08/12)4 Quality Management System (08/12) Introduction (08/12) Paragraph numbers in section 4 to 8 below refer to the relevant paragraph numbers in BS EN ISO 9001:2008 without further qualification. The interpretation given below is to assist in the clarification of the ISO 9001 text, no inference should be made that ISO 9001 requirements are diluted or deleted because of this interpretation. Where ‘no specific interpretation’ is recorded under a heading this means that it is not considered necessary to provide an interpretation for that clause.

(08/12)4.1 General requirements

(09/13) The Organization shall operate a quality management system to BS EN ISO 9001:2008 and this schedule. The Organization shall have a process in place to register on the Schedule of Suppliers website http://www.scheduleofsuppliers.co.uk/ within 14 days of gaining registration to this scheme and thereafter keep the Organization details up to date with current registration certificate uploaded to the website. (See Appendix O for information).

4.2 Documentation requirements

4.2.1 (09/13) (10/14) General

(i) Quality Plans shall be required for all contracts. When specified in the contract documents or

requested, the Organization shall submit a Quality Plan or alternative document as defined in the Contract Specification for acceptance or approval by the Client, as appropriate, prior to commencement of work (See 7.1 and Appendix A). The relevant Quality Plan and standard operating procedures shall be communicated to all relevant employees.

(ii) The Organization shall have in place auditable processes to identify publication of relevant new documents/standards and implementation requirements (See notes to Appendix B).

4.2.2 Quality manual No specific interpretation.

4.2.3 Control of documents

Unless otherwise included in the Organization’s processes, project specific procedures are

required for the following documentation: Correspondence Delivery notes and certificates of conformity for parapet manufacture, and method

statements from parapet supplier Contract Specification Customer order Instructions/method statements to Parapet Installer from manufacturer Methods to ensure the Organization obtain and use amendments to the documents listed

in Appendix B Customer variations and instructions Training records and certificates




4.2.4 Control of records

Unless otherwise included in the Organization’s processes, project specific records are required for the following: Organization’s drawings Inspection records, on site welding inspection and testing Compliance certification, including compliant stainless steel anchorage system Records of rejected materials Calibration and maintenance records Installation records

Contract specific records and all inspection and testing records shall be maintained for a minimum of ten years.

5 Management responsibility

5.1 Management commitment

(09/13) The Organization’s policy document shall include support for this NHSS.

5.2 Customer focus

(09/13) Processes’ for determining customer requirements shall consider the interests of the

Client and the product end users, i.e. the general public/travelling public and shall be mindful of the Client’s interaction with the end users. This will include processes to minimise disruption to traffic.

5.3 Quality policy

(09/13) The Organization’s quality policy statement shall include a statement of commitment to

this NHSS.

5.4 Planning

No specific interpretation.

5.5 Responsibility, authority and communication

(09/13) The Organization shall have a process in place to register with the Schedule of Suppliers

http://www.scheduleofsuppliers.co.uk/ its status in respect to this schedule, within 14 days of gaining registration to this scheme and thereafter keep the Organization’s details up to date with current registration certificate uploaded to the website.

5.6 Management review

5.6.1 The Organization shall review the Quality Management System to ensure its continuing

suitability and effectiveness to meet the requirements of this Sector Scheme at least once every 6 months or on occasions when a significant change in the Contract Specification takes place.

(09/13) 5.6.2 No specific interpretation.

(09/13) 5.6.3 No specific interpretation.




6 Resource management

6.1 Provision of resources

(09/13) Top management should ensure that the resources are managed in a sustainable

fashion, through the implementation of an on-going resource efficiency plan. This plan should include targets for minimising waste disposal and maximising recycling on site practiced to the satisfaction of customers and other interested parties. Consideration should be given to improving the environmental performance of the Organization, through the consideration of the impact of resources on the environment, the impact of waste on the environment, recycling of waste and use of recycled materials.

6.2 Human resources

6.2.1 General

(09/13) The training and competency assessment of operatives required by this scheme is aimed primarily at technical competence of personnel. It is intended to provide awareness to carry out work in a safe manner, however it remains the responsibility of the Organization to determine and implement safe systems of work.

6.2.2 (03/17) Competence, awareness and training

Assessment and Qualifications

To assess competence within the organization the following criteria should be considered and evidenced; Skills Knowledge Attitude Training Experience

For the purpose of this document where you see Parapet Installer they are now known as a VRS Installer. A Parapet Operative is now known as a VRS Labourer. The persons necessary for the effective implementation of the QMS may include the following;

Manager

Technical manager

Inspector

Supervisor

Contract Supervisor

Site manager

Installer (parapet)

Labourer

VRS Labourer (parapet) The organization may also appoint a site manager to lead VRS works on site. The roles of Installer (appointed as Lead Installer) and/or Site Manager may be carried out by the same person and each role shall be documented in the organization’s quality plan.



For work on permanent installations the organization will decide the gang structure but the ratio shall not exceed 2 VRS Labourers to 1 Installer. It is the responsibility of the organization to appoint a Lead Installer on each site. Note: Gang structure refers to the VRS installation crew only. For example, Plant Operators, Banksmen and other occupations are not part of the VRS installation gang but they must be qualified for the activities they are carrying out.

A Criteria for new applicants Lantra NHSS10B skills registration cards will now be combined with the FISS/CSCS card for each level.

i) VRS Labourer/Labourer (Green FISS/CSCS card level) VRS Labourer works as a member of the gang installing VRS and shall have successfully completed the following:

NHSS10B Foundation Course • certificate valid for 2 years • contains H&S training

Lantra Awards Qualification Level 1 Award in Health and Safety in a Construction Environment 601/1222/0 (or equivalent – see FISS/CSCS scheme information booklet),

The CITB Operative Touch Screen Test (within 2 years prior to application)

ii) VRS Installer (Blue FISS/CSCS card level) VRS Installer is competent to install specific VRS and shall have successfully completed the following:

NHSS10B Foundation Course

NHSS10B Installer Course

certificate valid for 2 years

At least one product specific training course or NPSBS course approved by Lantra (permanent systems only)

The CITB Operative Touch Screen Test (within 2 years prior to application)

Lantra Awards Level 2 Diploma in Work-based Fencing – VRS route 600/6521/7 or equivalent

Installers must have current and valid training for each proprietary system they install.

For systems that installers are not qualified to install they may only work as a VRS Labourer on those systems.

iii) VRS Lead Installer VRS Lead Installers shall be appointed by the organization (no additional card issued). As well as having Installer qualifications the appointed person shall have the appropriate skills as follows: • Experience • Leadership skills • Communication skills • Competence to check and verify correct installation



B Criteria for other Personnel and Renewals

i) Training and assessment of competence and renewals shall be carried out in accordance with the FISS/CSCS Scheme booklet http://www.lantra.co.uk/nhss/fisscscs

ii) Note 1: White cards will be withdrawn and further updates to allow for industry changes will be issued as part of a plan. This plan must be available as a progression route by 2020.

Note 2: Where applicants hold other cards or qualification (e.g. from a state other than England), the organisation shall establish the competency equivalence of such qualifications and advice should be sought from the appropriate Sector Skills Council or issuing/awarding body of recognised qualifications or the administrator of the embedded skills scheme as to the equivalence of the qualification to meet the described competency and knowledge described in this sector scheme document.

iii) The organization shall create and maintain a register of employees’ record of training and assessment of competence for each employee.

iv) Whilst working at highway construction sites employees shall carry a skills registration card that details their qualifications for competency at all times. This card will include an identification photograph.

v) (08/12) Anchorage installation

Where drilled-in resin bonded anchorages are used these shall only be installed by personnel with product specific knowledge and training. The Organization shall provide evidence of their installer’s competence to install the anchorage system selected. Such evidence may include having undertaken training and assessment to the satisfaction of both the manufacture and supplier of the anchors and parapet system and received traceable qualification documentation to substantiate such training and competency to the satisfaction of the Certification Body Assessor. (08/12) (09/14) Where required in the contract, drilled in anchorages shall be subject to proof testing to confirm that the installation has been carried out correctly. (see 7.5.1(i) for a typical specification.

Cradle anchorages will only be cast in. This will normally be the responsibility of the main contractor who should install cradle anchorages in accordance with the design requirements relevant to the road restraint system (parapet).

6.3 Infrastructure

(09/13) The process for determining, providing and maintaining the infrastructure needed to achieve product conformity should include consideration of resource efficiency issues as described in paragraph 6.1 above.

6.4 Work environment


http://www.lantra.co.uk/nhss/fisscscs



7 Planning and product realization

7.1 Planning of product realization

The Organization shall produce a Quality Plan for each contract for approval by the Customer/Client prior to commencement of work. The Quality Plan should not be considered in isolation. An integrated approach should be taken which links the Quality Plan, Environmental Plan, Sustainability Plan and the Health and Safety Plan together. Management of the service as a whole is reliant on quality and hence the contract and the quality element cannot be separated, as one cannot function without the other.

The Quality Plan describes the management strategy that sets clear and sustainable performance objectives, delegate’s responsibility and establishes lines of communication. The topics are in BS EN ISO 10005 for the content of a Quality Plan and this document, in particular reference should be made to Appendix A of this document and Appendix H of the SHW. The Quality Plan may be a largely standard document but must deal with contract specific issues. It shall as a minimum address the topics given in Appendix A.

7.2 Customer related processes

7.2.1 Determination of requirements related to the product

(i) (09/13) Processes for determining customer requirements shall consider the interests of the Client and the product end users, i.e. the general public/travelling public and shall be mindful of the Client’s interaction with the end users. This will include processes to minimise disruption to traffic, neighbours and other third parties.

(ii) (09/13) determination of requirements related to the product should include:

Resource efficiency aspect requirements specified by the Customer;

Resource efficiency aspect requirements not stated by the Customer but necessary for specified or intended use, where known;

statutory and regulatory requirements related to the resource efficiency aspects of the product, including as appropriate compliance with European Licensing regulations (e.g. Driver CPC – periodic training).

(iii) (09/13) Safe workings methods shall be documented and any deviation from these methods should be advised to the Client.

(iv) (09/13) A copy of the risk assessment shall be available on site for inspection by the Client’s representative. See Appendix A.

7.2.2 Review of requirements relating to the product

The review processes shall require the Organization to verify with the Customer that the order

placed meets the technical requirements included in the Client’s Contract Specification. (09/13) Where irregularities or inconsistencies with the specification, health and safety requirements or other issues are encountered these shall be brought to the attention of the Client for resolution.



Matters of a significant nature which arise during the determination and review of requirements shall be considered during the management review and incorporated as necessary into the quality management system. The Organization shall:

ensure that the products resource efficiency requirements are defined;

review the resource efficiency requirements related to the product prior to supply of the product to the Customer (e.g. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders);

ensure the Organization has the ability to meet the defined resource efficiency targets and requirements

Note: Where there is no objective feedback from the Customer, the organization should be proactive and include a standard statement on their order acknowledgement clearly stating that by placing the order the main contractor has checked its suitability against the Client’s technical specification.

7.2.3 Customer communication

(i) (09/13) The Organization shall have a process in place to record its registration status in respect to this schedule, within 14 days of gaining registration to this scheme on the Schedule of Suppliers and thereafter keep the Organization details up to date with current registration certificate uploaded to the website.

(ii) (09/13) Where required, appropriate detailed information shall be provided regarding materials, components, manufacturing details etc. for purposes of:

(a) as-built records for maintenance/health and safety requirements. (b) For their own monitoring of the effectiveness/performance of the product.

The Quality Plan shall identify what and when relevant information is passed to the customer or their agent.

(08/12)7.3 Design and development

(08/12) Any design modifications or changes shall be referred back to the original System

Promoter. Note 1: Anchorages in concrete structures will be either cast in as a cradle or post drilled and chemically bonded. Drilled in anchorages shall conform to design specification. Note 2: The design life (durability) of an anchorage should be at least equal to that of the structure into which it is installed.

7.4 (09/13) Purchasing

7.4.1(10/14) Purchasing process

(i)

(ii)

Vehicle restraint systems (parapet), encompassing all fasteners, anchorages and attachment systems in accordance with BS EN ISO 9001:2008, as required in BS EN 1317-5, Clause 6.3.3. An example of this would be NHSS 5A. (09/13) The Organization shall establish and maintain procedures to ensure that all materials conform to the Contract Specification. All copies of certification to verify this shall, where specified or on request, be passed to the Client (see Appendix A, Item 7).



The Organization shall establish vetting procedures based on the following guidance for the employment of contractors:

Sub contractors shall be accredited to this Sector Scheme.

The Organization shall establish vetting procedures for the employment of sub contractors. Sub contractors carrying out works included within the scope of this document (see Clause 1 – Scope) shall be certificated to this Sector Scheme

Labour only sub contractors need not be registered to this Sector Scheme but personnel shall meet the requirements of 6.2.2

7.4.2 Purchasing information

(09/14) No specific interpretation.

7.4.3 Verification of purchased product

(09/14) For mechanical fasteners, the requirement for Organizations to ensure that the purchased

product meets specified purchase requirements may be satisfied by Organizations obtaining mechanical fasteners from a supplier that is registered to NHSS 3.

7.5 Production and service provision

7.5.1(08/12) Control of production and service provision

(i) (10/14) The Organization shall produce method statements for the installation, maintenance,

repair, refurbishment or modification of parapets. These shall include, as appropriate, the following:

inclusion of details from the manufacturer’s installation method statements and safety information

site storage details and material delivery programme

setting out of post and anchorage positions

installation processes

activities required during the Contract Maintenance or Defects Period

testing and inspection activities

(09/14) (08/12) Where required site testing of drilled in anchorages shall be carried out in accordance with the contract specification, for example; TD19 and SHW series 400. Site test reports shall be provided to the Overseeing Organisation.

(ii) Parapets shall be installed throughout their length to the correct line and level. .

(iii) Infill panels when fitted shall present a uniform appearance after fixing.

(08/12) (iv) Parapet installation criteria The installation of complete systems, or individual components of any system approved to BS EN1317, must only be undertaken by companies or individuals that have been authorised by the System Promoter to do so for that particular system. It is a condition that sufficient installation staff have attended and passed a training course devised and administered by the Promoter/Manufacturer of the system and Lantra (See Appendix C and clause 6.2.2 above for information).



(09/13 (v) Maintenance and Repair Maintenance (including inspection) shall be carried out in accordance with the manufacturers instructions / recommendations. Repair of systems, or individual components of any system attested and verified to BS EN1317, must only be undertaken by companies or individuals that have been authorized by the System Promotor to do so for that particular system (09/14) and conform to the training requirements of paragraph 2 in (iv above).

7.5.2 Validation of processes for production and service provision


7.5.3 Identification and traceability

The Organization shall implement processes to maintain identification and traceability of parapets or parapet components from receipt from the parapet system manufacturer through to work completion. Details of the parapet identification shall be kept as part of the Contract records.

7.5.4 Customer property


7.5.5 Preservation of product

(i) Handling and stacking

Parapets shall be handled and stacked in such a manner that permanent damage to components and to any temporary or permanent protective treatment is avoided. Any damage sustained shall be made good in accordance with the contract specification, (e.g. SHW Series 1900).

(ii) Packing and transportation Parapets shall be protected from damage during transportation. Means shall be provided to prevent distortion of the fabrications. All bolts, screws, nuts and washers and any small loose components shall be suitably packed, protected and identified.

(iii) Contract specific storage/transportation requirements shall be identified in the Quality Plan.

7.6 Control of monitoring and measuring devices

Requirements for measuring and monitoring devices are given in Appendix E.



8 Measurement, analysis and improvement

8.1 General


8.2 Monitoring and measurement

8.2.1 Customer satisfaction No specific interpretation.

8.2.2 Internal audit

Internal audits of the quality management system against this Sector Scheme shall include at least two site visits a year.

8.2.3 Monitoring and measurement of processes No specific interpretation.

8.2.4 Monitoring and measurement of product No specific interpretation.

8.3 Control of non-conforming product

Non-conforming products shall be precluded or offered for acceptance to the Client.

8.4 Analysis of data


8.5 Improvement




APPENDIX A: REQUIREMENTS FOR QUALITY PLANS The Quality Plan shall include the following.

1. Customer details, name and address, contact details.

2. Definition of the product or service being provided.

3. The structure of the Organization relevant to the contract, including the name of the senior manager responsible, and personnel managing the work. This shall include contact details.

4. Demonstrate the workforce have the relevant qualifications and experience.

5. Programme of work.

6. Contract Specification requirements.

7. (10/14) Processes for receipt and examination of compliance certificates for purchased products (including Declaration of Performance for CE Marked products covered by the Construction Products Regulations and Declaration of Conformity for products CE Marked under other EU directives for purchased products).

8. Processes for production of method statements and forwarding them to the Customer/Client (see also sub clause 7.5.1).

9. Product identification and traceability.

10. Contract specific requirements for storage or transportation.

11. Inspection programme.

12. Records deposition.

13. Processes and procedures for the installation of drilled in anchorages.

14. (10/14) Management control of sub-contractors, including details of the sub-contractor’s registration to this Sector Scheme and any other relevant National Highway Sector Scheme.

15. (10/14) Site welfare facilities for staff and reference to H & S plans and/or Risk Assessments.

16. (10/14) Risk Assessments (including assessments against the possible use of the work site for emergency services vehicles, and intrusion by members of the public).

17. (10/14) Any other relevant information relating to the speed restrictions safety requirements, time of working and any other environmental requirements.



(09/13) APPENDIX B: BIBLIOGRAPHY and ASSOCIATED DOCUMENTS (09/13) This list is not exhaustive, but where the Organization is involved in particular areas, relevant personnel should have access to appropriate and applicable guidance. Organizations should have processes in place to ensure that they are compliant with the current legislation. The list of standards and documents below are date specific, however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified /called up.

1. (08/12) 1. The Manual of Contract Documents for Highway Works, and amendments:

Volume 1 Specification for Highway Works Volume 2 Notes for Guidance on the Specification for Highway Works Volume 3 Highway Construction Details Volume 4 Bills of Quantities for Highway Works

2. Design Manual for Roads and Bridges (DMRB) (TSO):

TD19 (latest edition) Requirement for Road Restraint Systems

3. (08/12) Standards:

BS EN 1317 Road Restraint Systems

BS EN 1317-1 Part 1: Terminology and general criteria for test methods

BS EN 1317-2 Part 2: Performance classes, impact test acceptance criteria and test methods for safety barriers

DD ENV 1317-4 Part 4: Barrier Systems: Terminals and Transitions - Performance classes, impact test acceptance criteria and test methods

(09/13) BS EN 1317-5:2007 plus A1:2008 plus A2:2012

Part 5: Product requirements, and evaluation of conformity for vehicle restraint systems

prEN 1317-6 Part 6: Pedestrian restraint systems, pedestrian parapet

BS EN ISO 9000: 2005 Quality Management Systems – Fundamentals and Vocabulary

BS EN ISO 9001: 2008 Quality Management Systems – Requirements

(04/13) BS EN ISO 9004: 2009

Quality Management Systems – Managing for the sustained success of an organization. A quality management approach

(08/12) BS 5080-1 Structural fixings in concrete and masonry. Method of test for tensile loading

(10/14) BS EN 1090-2 + A1:2011

Execution of steel structures and aluminium structures. Technical requirements for steel structures

(09/13) Note 1: This list of standards and documents include those that are date specific, however, the Organization shall have procedures in place to ensure that the latest versions are always available (see clause 4.2.3).



(09/13) (10/14) Note 2: Interim Advice Notes (IANS) may be issued as a prelude to inclusion in the MCHW (Vol 1 and 2), the DRMB and/or Chapter 8 by the Highways Agency or its successor body(ies). Organizations must have auditable processes in place to identify when these documents are issued and their implementation date(s). An index of Interim Advice Notes (IANS) is available on the internet (www.dft.gov.uk/ha/standards/ians/index.htm)

(10/14) Note 3: It is important that Organizations ensure that they have the relevant issue of the contract documents (this is especially the case for SHW and the NGSHW as these may differ significantly over short periods of time).

4. National Sector Schemes:

Scheme 2B

Scheme 5A

Schemes 12A/12B, 12C and 12D

Scheme 3

Scheme 19A

http://www.ukas.com/Technical-Information/Publications-and-Tech-Articles/Publications/PubsForCBAccred.asp

5. FISS/CSCS Information Booklet

6. http://www.lantra.co.uk/nhss/fisscscs

7. Construction Products Regulations

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:088:0005:0043:EN:PDF

8. European Licensing Regulations

http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32006L0126&from=EN



http://www.lantra.co.uk/nhss/fisscscs

http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:088:0005:0043:EN:PDF

http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32006L0126&from=EN



(01/17) APPENDIX C: COMPENTENCY, TRAINING AND HEALTH & SAFETY

1. Training and competency qualifications The organization shall ensure that their employees shall have undergone suitable training and competency assessment that will cover aspects of the work to be undertaken as follows: See clause 6.2.2 and the requirements set out in the FISS/CSCS Information Booklet http://www.lantra.co.uk/nhss/fisscscs For the purpose of this document and the FISS/CSCS Scheme Booklet where you see Parapet Installer they are now known as a VRS Installer. A Parapet Operative is now known as a VRS Labourer. 2. Qualifications and credit framework The Qualifications and Credit Framework (QCF), has replaced the National Qualifications Framework (NQF). Awarding organizations/Bodies should be actively involved in the development of training and academic qualifications for centres and providers. The aim should be to ensure that only qualifications fit for purpose will be developed and that they continue to work pro-actively with their industry partners to meet the needs of employers and employees in all areas of qualification provision. What is the QCF? The QCF is was designed to be a simple and flexible system that will operate across England, Wales and Northern Ireland and is closely aligned with the Scottish Credit and Qualifications Framework (SCQF). It will recognise achievement of learners from aged 14 – 90 and supports a national record of learner achievement enabling movement between centres and the Awarding organizations/Bodies if appropriate. Features: All units within the framework will have a title, credit value, level, and a set of explicit learning outcomes and assessment criteria. Each unit should stand alone and be capable of independent assessment. Units will be the building blocks of qualifications and all qualifications, academic, trained/capable and competent will be described through agreed rules of combination. There is standardised simple architecture to describe qualifications represented by size and level – from Entry level through to level 8. Qualifications will be identified as: Awards (1-12 credits), Certificates (13-36 credits) and Diplomas (37+). The aim is that all achievements can be standardised by a common currency which is “credit” and that the level and size of achievements should be standardised and easy to recognise. Credit can be accumulated and transferred and used flexibly to meet a variety of learner needs. One credit will represent 10 notional learning hours.



QCF Diplomas: A number of existing competency based Qualifications such as NVQs within the QCF are “Diplomas” by virtue of their size. The content of these particular QCF Diplomas is the same; as is the Quality assured assessment strategy that underpins them. QCF Diplomas should not be confused with 14-19 Diplomas that have been designed to offer a vocational route in the school sector and embrace a broad range of outcomes to enable young learners to extend both their academic skills and a broad range of their vocational learning experiences. Although the 14-19 Diplomas may involve some work placement activity they are NOT competency based qualifications and have a very different purpose. For instance, the main 14-19 Diploma in the Lantra footprint is called the 14-19 Diploma in Environmental and Land-Based Studies. The framework offers maximum flexibility for learners to gain recognition for their achievements (whether they are single units or full Qualifications). 3. Health and safety Organizations are reminded of the legal requirements to provide health and safety training for all personnel as appropriate in accordance with the Health and Safety at Work Act 1974. The training and assessment of competency of personnel required by this scheme is aimed primarily at technical competence in their field of work. It is intended to provide awareness to carry out work in a safe manner; however, it remains the responsibility of the organization to determine and implement safe systems of work. If they are working adjacent to live highways it is a requirement that personnel pass the specialist test questions for Highway Works included in the CSCS or the ECS Highway Electrical version of the Health & Safety touch screen test. 4. Temporary traffic management Highways organizations are reminded of the requirements for temporary traffic management on all highways including high speed dual carriageways and motorways. For work on high-speed dual carriageways and motorways, other than short duration works on hard shoulders or verges, such works shall be carried out by an organization registered to NHSS 12A/B as appropriate. For works on mobile lane closures NHSS12C applies. For works on other roads NHSS 12D applies and organizations need to ensure that they have appropriately skilled personnel to set out the necessary temporary traffic management measures. Guidance is given in Appendix M of NHSS 12D. However, for the English strategic road network such measures need to be installed by a 12D registered organization. Further information NHSS Committees need to take note of other sector scheme documents when developing or reviewing their documents as this may have implications for “their” scheme in respect of qualifications required of personnel. 5. Fraudulent certificates/cards ACTION IN THE CASE OF SUSPECT CERTIFICATES/CARDS THE FOLLOWING ADVICE IS GIVEN: SUGGESTED ACTION BY ORGANIZATION On being presented with a suspect certificate/card (check logo, print quality, colour, layout, spelling, likeness of photograph):



• Take possession of certificate/card • Call a member of the body that issued the certificate/card. A member of the team will help

you confirm your suspicions or otherwise If the certificate/card appears to be fraudulent: • Retain the certificate/card if possible • Make photocopies of front and back • Record certificate/cardholder’s name and address • Ask certificate/cardholder where the certificate/card was obtained from • Call the local police and report the matter • Refuse access to site (subject to company rules) • Forward copies of all evidence to the body who issued the certificate/card marked

“SUSPECTED FRAUDULENT CERTIFICATE/CARD” with any crime number given by local police.

Note: The body should in the majority of cases fully support any prosecution with technical and factual evidence. This should help to maintain the integrity of the Highway Sector Schemes.

January 2017 ■ Issue 8 Page 31 of 60 NHSS 5B


APPENDIX D: EXAMPLE REGISTER OF PARAPET INSTALLERS NAME OF ORGANIZATION --------------------------------------- QA CERTIFICATION BODY --------------------------------------- QA REGISTRATION NUMBER ------------------------

FULL NAME OF INSTALLER

LA REGD

NUMBER

REGISTN RENEWAL

DATE

PARAPET SYSTEMS LICENCED TO INSTALL

DATE APPOINTED

BY ORGN

NAME AND SIGNATURE OF AUTHORISED

MANAGER NAME SIGNATURE



APPENDIX E: REQUIREMENTS FOR THE CONTROL OF MONITORING AND MEASURING DEVICES

Plant Calibration Requirements

Equipment Title Purchase Specification Calibration

Control Calibration Frequency

Steel Rule BS 4372

Issue control and

damage check by user

In use check

Steel Tape EC Class 11 In use check

Fibre Tape EC Class 111 In use check

Spirit Level In use check

Thermometers: Mercury/Alcohol

Other

Traceable calibration

(upon purchase only)

Traceable calibration

In use check

Annually

Torque Wrench Traceable calibration

Annually



(09/13) APPENDIX F: LIST OF CERTIFICATION BODIES ACCREDITED FOR NATIONAL HIGHWAY SECTOR SCHEME 5B

Information on certification bodies accredited against this scheme can be found on the UKAS website www.ukas.com. To identify the certification bodies on the website:

From the UKAS home page

place the cursor onto ‘the search facility in top right hand corner of the page

Type in “sector scheme No X” (including the inverted commas) (see note 1 below)

Select certification bodies button (located immediately below the search facility)

Left click Search

This then lists the certification bodies that are accredited to NHSS X and their details can be found by clicking on the appropriate links.

Note 1 “X” represents the scheme number Note 2. This process will not identify Certification Bodies that do not have “sector scheme No X” in their scope, but which may have only “NHSS X” or “sector scheme X”. To complete the full list of accredited CBs it will be necessary to repeat the process (at least twice) by typing in “nhss X” or “sector scheme X” as appropriate at bullet point 3. Note 3: Advice on the current accreditation status of certification bodies to assess against this document should be sought from UKAS (Tel 0208 917 8400)

This should then list the certification bodies who are accredited to the scheme and their details can be found by clicking on the appropriate links.

OTHER NOTES:

1. Certification Bodies interested in being accredited by UKAS for this Sector Scheme should contact UKAS.

2. Organizations currently registered to ISO 9001 with an UKAS (or equivalent) accredited certification body that does hold registration to this NHSS may wish to consider the following option. Continuing to be registered with their existing Certification Body but having the interpretation of the NHSS carried out by and in conjunction with an UKAS accredited certification body for this scheme."

http://www.ukas.com/



APPENDIX G: THE ROLE OF THE CERTIFICATION BODIES AND ASSESSOR COMPETENCE 1. Role of Certification Bodies 1.1. The independent assessment of conformity of Organizations to the requirements of (04/13)

the current ISO9001 as applicable and the additional requirements required by this SSD relies upon the assessment expertise, competence and capability of accredited certification bodies.

1.2. The Certification Body role is to ensure through assessment, that Organizations have management systems in place which address the enhanced (09/13) ISO9001 requirements as detailed in this SSD. 1.3. (09/13) Certification Bodies shall ensure they are all represented by at least one nominated

individual Lead Certification Body (or deputy) who will represent all Certification Bodies at Sector Scheme Advisory Committee. This does not preclude other Certification Bodies from attending, as appropriate.

1.4. (09/13) Certification Bodies shall be represented at the National Highway Sector Scheme

Liaison Committee 2. Certification Body Accreditation 2.1. To ensure consistency and to demonstrate independent capability Certification Bodies are required to be accredited against the requirements of EN450012/ISO Guide 62 by the

United Kingdom Accreditation Service (UKAS) or an equivalent International Accreditation Forum (IAF) member for assessment and registration of (09/13) the current ISO9001 quality management systems interpreted in accordance with this NHSS.

(10/14) 3. Assessor and Assessment Team Competence. 3.1. The Certification Body must be able to demonstrate to UKAS that it possesses and can

maintain the necessary assessor experience and technical understanding in the products covered in the scope of this Sector Scheme. These assessment areas include, but not be limited to the following:

i) knowledge, understanding and application of this SSD. ii) knowledge of the manufacture, supply and installation in the parapet restraint systems

industry, including the methods and techniques sufficient to understand the processes employed and the controls necessary to ensure delivery of conforming product including installation. Typically, this would include knowledge of vehicle restraint systems and processes including connections to different systems. (Conveyance of this knowledge to auditing teams will be determined by the Certification Body and will be audited by UKAS).

iii) maintaining demonstrable technical highway engineering background, capable of reading

and understanding specifications and drawings, including knowledge of the Specification for Highway Works, design standards requirements for road restraint systems and relevant documents in Design Manual for Roads and Bridges (DMRB).



iv) ability to demonstrate they have ongoing suitable health and safety training which shall include appreciation of the risks involved in the manufacture, supply and installation in the parapet restraint systems.

iv) preferably have knowledge of metallurgy.

(10/14) UKAS may employ “specialist” assessors, knowledgeable of the industry and best working practices to assist in the assessment of a certification body for this scheme.

3.2. The Certification Body must also ensure that assessors have sufficient knowledge of health

& safety requirements related to manufacturing.

3.3 Guidance to Certification Bodies on assessor competence related to this Sector Scheme is given in the Certification Body guidance document – National Highway Sector Scheme Accreditation, Registration and Assessment Guidance for Certification Bodies (when

available). 3.4 The Certification Body is responsible for ensuring that the assessment teams possess

demonstrable expertise in the assessment areas detailed above as they relate to the scope of client activities under assessment.

3.5 Minimum assessor qualifications and competence for assessment of this NHSS, which may reside in a single individual or in an assessment team are as follows: i) International Register of Certificated Auditors (IRCA) Registered ISO9001:2000 Lead

Auditor qualification or Certification Body equivalent and demonstrable expertise in leading assessment teams.

ii) knowledge of the manufacture, supply, (10/14) installation, maintenance, inspection, repairs

and refurbishment of parapet and road restraint systems industry, including the methods and techniques sufficient to understand the processes employed and the controls necessary to ensure delivery of conforming product. Typically, this would include knowledge of road restraint systems and processes including connections to different systems, terminations of road restraint systems, anchorages and methods of tensioning relevant systems. (Conveyance of this knowledge to auditing teams will be determined by the Certification Body and will be audited by UKAS).)

iii) Is able to demonstrate that they have received suitable health and safety training which

shall include appreciation of the risks involved in the manufacture, supply, (10/14) installation, maintenance, inspection, repairs and refurbishment in the parapet restraint systems.

iv) preferably have knowledge of metallurgy. v) is able to demonstrable technical highway engineering background, capable of reading and

understanding specifications and drawings, including knowledge of the Specification for Highway Works, design standards requirements for road restraint systems and relevent documents in Design Manual for Roads and Bridges (DMRB).

vi) knowledge, understanding and application of this SSD. (09/13) 3.6 it is recommended that assessors should pass the Construction Skills Health & Safety Test

(Highways) to obtain a CSCS visitors card.



4. Conduct of Assessments. 4.1. Certification Bodies shall ensure that during a three-year certification cycle there is

evidence of assessment of all parapet installing activities covered by the Organization’s scope of registration.

5. Format and Content of Registration Certificates. 5.1. Certificates of registration issued by Certification Bodies, which include within the scope of

registration reference to compliance with this Sector Scheme, shall be in a format and contain the content detailed in Appendix K of this SSD.

5.2. The National Highway Sector Scheme Logo shall be included in any Certificate of

Registration which has this Sector Scheme detailed in the Scope of Registration. The logo shall only be used and applied in the manner detailed in any conditions of use which may be published from time to time.

6. (08/12) National Highway Sector Schemes Schedule of Suppliers. 6.1. Certification Bodies shall monitor the National Highway Sector Schemes Schedule of

Suppliers posted at http://www.scheduleofsuppliers.co.uk/ to ensure equivalence between their clients registered to this Sector Scheme and the listed Organizations and reports any discrepancies by email to [email protected].

7. Responsibilities and Reporting on Sector Scheme Performance. 7.1. Each Certification Body accredited for this Sector Scheme shall provide to the Chairman

of the SSACP a summary report which includes as a minimum: a) observations and comments on the implementation and assessment findings related to

the Sector Scheme including any omissions or deficiencies in its scope. b) recommendations for improving/clarifying the SSD. c) feedback on deficiencies against contract documentation. d) a list of Organizations whose scope of registration includes this Sector Scheme for

comparison against the Schedule of Suppliers. 7.2. The report shall be provided at or in the month before each National Highway Sector

Scheme Liaison Committee meeting, so that it may be considered during the Group Sessions of the Liaison meeting. It is mandatory that all Certification Bodies are represented at these meetings.

7.3 Certification Bodies shall ensure they are all represented by at least one nominated

individual (who will represent all Certification Bodies) at Sector Scheme Advisory Committee. This does not preclude other Certification Bodies from attending, as appropriate.




APPENDIX G1: GUIDANCE TO ASSESSORS’ AND OTHER AUDITORS’ COMPETENCIES REQUIREMENTS FOR NATIONAL HIGHWAY SECTOR SCHEME 5B - Installation of Parapets for Road Restraint Systems

General Information (10/14) The information contained in this appendix has been collated by the NHSS committee to provide CB assessors with the background information that is considered the minimum appropriate for carrying out an assessment against BS EN ISO 9001 and the NHSS document. During the development of the Appendi it was realised that this information would also provide useful guidance for first and second party auditors of the system. Requirements

In addition to an assessor/auditor having a general appreciation of the requirements and processes required by BS EN ISO 9001 a CB assessor or other auditor should be aware of the following when completing an audit: A General background to the scheme,

i) The reasons for development of the National Highway Sector Schemes (NHSS) and this scheme in particular, and for CB assessors’ examples of where its absence has caused concern/problems

This is normally contained in the introduction to the scheme, in this instance the scheme (NHSS 5B) was initially developed from existing certification body schedules and the participation of Vehicle Safety Barrier Association (now part of the Association of Fencing Industries)

ii) To whom the scheme applies/field of application

See Scope (section 1) in NHSS 5B document

iii) Contact details of those that can offer scheme specific assistance

Secretary of the Advisory Committee to the Sector Scheme see Introduction to the scheme and Appendix J1. Information should also be contained in the Organization’s quality manual/NHSS documents

iv) An overview of the highway infrastructure that the scheme applies to

v) The range of contracts that the scheme can apply to

See Scope in relevant NHSS document ie NHSS 5B (section 1)



vi) Specific types of works that the scheme applies to:

See Scope (section 1) in NHSS 5B document and also Appendix L in NHSS 5B; in this instance applies to Road Restraint Systems manufactured to BS EN 1317 for Parapets, but excludes a) in-situ concrete restraint systems and b) vehicle safety barrier systems (defined in NHSS 2B).

vii) Definitions and terminology that are particular to the scheme

See Section 3 of the NHSS 5B

viii) Routes to competency of management, supervisors and operatives etc delivering the

scheme services

Information/guidance is contained in Appendix C of the document, however the Organization’s training administrator should have this information available (assessors should also be aware of training and competency assessment requirements available from bodies such as Lantra, who should be able to assist).

ix) Overview of important reference documentation applicable to the scheme

Section 2 and Appendix B of the document provides some information. Knowledge of relevant European and British Standards for road restraint system (BS EN 1317), and in particular those requirements relating to product conformity, type testing and their requirements. Familiarity with SHW especially Series 400, TD19/06 and associated notes for guidance, including when these are updated. Relationship with other NHSS and their applicability to this scheme, notably NHSS 19A for corrosion protection. Knowledge of processes and their applicability involved in the manufacture, sampling, testing and installation of the service or product.



B (09/13) Summary of where the scheme introduces the interpretation of ISO 9001:2008

4. Quality Management System

Interpretation Y/N

Comment

4.1 Y Check annually by the CB Auditors and other Auditors. Check Schedule of Suppliers website (10/14) immediately prior to the visit to ensure registration is current.

4.2

4.2.1 N 12/12) Check Quality Plan is in place and complies with 7.1. If necessary, obtain a copy of the plan as evidence. Check processes are in place to ensure that Organization maintain up to date information on reference documentation (in Appendix B) (10/14) In particular check the organisation has & uses the correct specification criteria for specific contract.

4.2.2 N

4.2.3 Y Ensure that all required contract specific documents are in place. Seek evidence

4.2.4 Y Ensure that all required contract specific documents are in place. Seek evidence

5. Management Responsibility

5.1 Y Check policy document

5.2 Y Ensure customer feedback documents are in place on completion of the contract.



5.3 N Ensure objectives are covered in quality plan and/or policies

5.4 N

5.4.1 N

5.4.2 N

5.5 Y

5.5.1 N Ensure there is an organization plan which covers responsibility/authority in accordance with the requirements of the SSD. Seek evidence. Ensure that personnel with contract specific responsibilities and authorities have been identified and are recorded. Seek evidence.

5.5.2 N Ensure that the organization management have appointed a member with the appropriate responsibility and authorities. Seek evidence.

5.5.3 N Check internal communication processes have been established.

5.6 Y

5.6.1 Y Review copy of annual (or six monthly) management review. Ensure this contains reference to the relevant sector scheme.

5.6.2 N

5.6.3 N Seek evidence that the output and actions are considered by top management at regular intervals

6. Resource Management

6.1 N (12/12) Ensure contract/tender review is in place. Review provisions of



resources to confirm they are suitable and include providing the define personnel for contracts

6.2 -

6.2.1 Y Review copies of training certificates and forward looking training plans. Ensure that these are in accordance with the requirements of the sector scheme documents.

6.2.2 Y See Appendices C and D

6.3 N Review facilities and process equipment to confirm they are suitable for the scope of registration.

6.4 N In process audit. checks to include environmental condition records, plant maintenance sheets, access equipment certification and induction records.

7. Planning and Product Realization

7.1 Y See Appendix A

7.2 -

7.2.1 N Ensure that the organization has determined all necessary specified statutory and regulatory requirements for contract compliance. This may include supplementary services such as recycling, final disposal, equipment inspection, licensing requirements for driving (HGV), animal including wildlife handling etc

7.2.2 Y Ensure contract tender review is in place with an appropriate timescale and



assessment of availability of resources.

7.2.3 Y Check effectiveness of communication arrangements.

7.3 Y Ensure contract/tender review is in place.

7.3.1 N

7.3.2 N

7.3.3 N

7.3.4 N

7.3.5 N

7.3.6 N

7.3.7 N

7.4 Y

7.4.1 N Ensure or seek evidence that records are in place.

7.4.2 N Seek evidence that purchasing requests are adequate.

7.4.3 N Seek evidence that documents are in place.

7.5 -

7.5.1 Y Check as part of in process audit.

7.5.2 N

7.5.3 Y Cover during procedure review and seek evidence that records are in place. (10/14) Including Declarations of Performance and manufacturers installation instructions & safety information.

7.5.4 Y Seek evidence that records are in place.

7.5.5 Y Cover during procedure review.

7.6 Y See Appendix E

8. Measurement, Analysis and Improvement

8.1 N Review copy of annual management review. Ensure this contains continuous improvements to the relevant sector scheme.

8.2 -

8.2.1 N Seek evidence, that organization is meeting customer requirements.



8.2.2 Y Check internal audits are being carried out.

8.2.3 Y Check processes are achieving planned results

8.2.4 N Check that monitoring and measuring process documentation has been implemented in line with the current contract specification. Seek evidence.

8.3 Y Ensure processes are in place and has been implemented in line with contract specification.

8.4 N Check analysis of data has provided information to demonstrate effectiveness of QMS and evaluation of continued improvement.

8.5 - Check effectiveness of continual improvement.

8.5.1 N

8.5.2 N Seek evidence that documented procedures are in place and operational.

8.5.3 N Seek evidence that documented procedures are in place and operational.

C (09/13) Overview of Vehicle Restraint Systems

1 safe working practices 2 operative/supervisor training and qualifications 3 maintain equipment 4 public protection 5 environment 6 testing/inspection/workmanship 7 Health and Safety 8 equal opportunities 9 other



C1 Safe Working Practices

Assessors/Auditors should be sufficiently competent to make general observations on the effectiveness of the organisation’s safety provisions. This may include:

Correct Personal Protective Equipment Worn

Equipment approved and suitable for use Technicians/operatives to be fully aware of their H&S obligations:

must be able to read and understand their job sheet, risk assessment etc; and have appropriate communication skills.

Method Statements/work procedures

Risk Assessment

Induction card/skills card

Vehicles/loads are inspected and drivers are qualified (where appropriate) Site visit including assessment of installation and techniques verified (completed or in process). Awareness of relevant H&S legislation as applicable to vehicle restraint parapet installation Aware of current best practice including traffic management measures (including site arrangements).

C2 Training and Qualifications

Assessors/Auditors should be aware that the people in the organisation will need to:

Have achieved appropriate training and competency modules

Be aware of the time constraints (See Appendix C) for Parapet Operatives to become Parapet Installers

Be aware of and understand the system processes and documentation in which they are involved

Have been inducted on specific equipment (by employer) or if appropriate (i.e. under training) is supervised by a qualified person

Be aware of and understand the relevant requirements of this NHSS

Be aware of and understand the provisions for implementation of training in NHSS 5B

Have been inducted on relevant site specific H&S issues (daily if necessary)

Hold relevant skills card and authorisations



C3 Maintain Equipment

Assessors/Auditors should be aware of the importance of keeping plant and equipment properly maintained

Operative/supervisor is aware of appropriate legislation requirements

Maintenance checklists are available and have been completed on a regular (daily, weekly etc) basis

C4 Public Protection

Assessors/Auditors should be sufficiently competent to make general observations on the effectiveness of the organization’s provisions for the protection of the public. This may include:

Operative/supervisor is aware of need to protect public during installation operations

Operative/supervisor has been trained to carry out a visual site risk assessment to ensure that the public will not be put at risk during installation/maintenance operations

Where appropriate operative/supervisor is aware of HATO role

Operatives/supervisors have identification

The Organization(company) has a complaints procedure in place

(Note Public in this instance includes personnel employed by the customer)

C5 Environment

Assessors/Auditors should be sufficiently competent to make general observations on the effectiveness of the Organization’s provisions in respect of the environment and in particular management of waste and its reduction.

C6 Testing/Inspection/Workmanship

Assessors/Auditors should be aware of the importance of testing and inspection of the installation and the checking of fastened connections and fixing down bolts/anchors. Safety critical items such as anchorages and welding will require a full understanding of their importance by the Assessors/Auditors; it is recommended that the Assessors/Auditors be able to demonstrate their competency of these critical components.

C7 Health and Safety

Assessors/Auditors should be aware of the current Health and Safety Legislation and related legislation, such as CDM regulations, as it applies to the construction and installation of bridge parapets (road restraint systems).

C8 Equal Opportunities

(12/12) Assessors/auditors should be aware of and understand the need for effective diversity management, including the implementation of equal opportunities and avoidance of disability discrimination as it applies during the provision of services. Assessors/auditors should understand what is involved and how it can be encapsulated in company procedures.



(08/12) APPENDIX H: ORGANIZATION ACCEPTANCE

1.1 For work carried out for roads managed by the Highways Agency, the Welsh Assembly

Government, Transport Scotland and DRD (Northern Ireland), Organizations holding a valid Certificate of Registration for work within the scope of the SSD will be accepted as complying with Clause 104 and Appendix A of the Specification for Highway Works.

1.2 For work carried out on roads managed by other highway authorities acceptance of the

Organization will depend on the requirements of the Contract. 2 Guidelines for New Entrants These guidelines have been drawn up to provide parapet installation companies with a

method of entry into the scheme. The guidelines also provide rules by which certification bodies and clients are able to evaluate these companies for compliance and acceptability for carrying out parapet installations.

2.1 Organizations must have sufficient, appropriately experienced and qualified operatives,

supervisors and staff who meet the requirements of this sector scheme. 2.2 Organizations must have applied for registration with a certification body that is

accredited by UKAS to audit against the sector scheme. Organizations will have to demonstrate that they have been audited for "office based activities" against the scheme and have received a preliminary certificate from the certification body that they have been successfully assessed. The preliminary certificate will be time limited and valid for no longer than 12 months. Organizations having achieved this status must, at the earliest opportunity, arrange for the certification body to carry out a field assessment in order to complete the certification process.

2.3 In the event where delays prevent the certification body in providing the Organization with

a certificate of registration, Organizations shall, on request, provide copies of the Assessors full report to the customer/client. The customer/client shall use their own judgement as to whether or not they consider the Organization is capable of fulfilling contractual requirements.

(9/13) For an Organization to be acceptable under this scheme, a valid Certificate of Registration applicable to the type of work described in the Contract shall be held. Organizations holding such a valid Certificate of Registration will be deemed to comply with SHW Clause 104 Appendix A Scheme 5B for the types of VRS indicated in their Certificate of registration.



(01/17) APPENDIX J1: FEEDBACK ON THIS DOCUMENT

Use of Form Appendix J1: Any observations or feedback relating to the content of this document or the process described herein should be addressed (using the form below) to: Committee Chairman Sector Scheme Advisory Committee for VRS C/o Lantra Stoneleigh Park Nr. Coventry Warwickshire CV8 2LG Issue Identified: Suggested Action: Name: organization: Address: Contact details: Date:

Note: J1 forms will be sent on receipt by Lantra to the scheme chairmen for consideration. In many instances, J1 forms can be responded to without the need for them to be considered by an NHSS committee, those requiring a more detailed response will be dealt with at the next meeting of the committee as part of the review of the document. If the J1 form contains information that is critical, then exceptionally action can be taken prior to the meeting by the chairperson for instance by arranging an extraordinary meeting of the NHSS advisory committee. The secretary will normally advise the originator of receipt of the J1 document and when the next meeting is expected to be held.



(01/17) APPENDIX J2: FEEDBACK TO CERTIFICATION BODIES &/OR

NOTIFIED BODIES

Feedback relating to certification matters including alleged deficiencies in the product provided under this scheme should in the first instance be taken up with the organization. In the event that the matter cannot be satisfactory resolved written complaints should be made to the organization’s certification body, detailing the problem identified.

(Where a CE marked product is deficient the organization will need to a) advise the client and b) formally advise the local trading standards officer who should take appropriate action.)

Issue Identified:

Organization’s Details:

Name:

Address:

Feedback

Name:

organization:

Address:

Date: Signed



(09/12) APPENDIX J3: FEEDBACK TO CLIENT BODIES ON POLICING OF NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION

Feedback relating to policing of National Highway Sector Schemes registration matters in respect of alleged contractual mismanagement/oversights or alleged omissions in contract requirements by client organisations, their management agents or principle contractors where contracts can be or may have been awarded to organisations not registered to this National Highway Sector Scheme, or where contracts are alleged to have omitted requirements for compliance with this National Highway Sector Scheme should be referred back to the client body through an independent third party e.g. a trade association. Details of the alleged mismanagement or omission should as a minimum include the following details.

a) Contract identified

b) i) Details of omission in contract or

ii) Organisation Identified as being awarded the contract or

iii) both i) and ii) above

c) Organisation raising feedback / issue

Name:

Organisation:

Contact details (Address, email address, telephone, etc.)

d) Date: Signed:

Highways England Roads/contracts – Route for Feedback

Feedback should be sent by email to Standards_Feedback&[email protected]

Other Highway Authorities

Feedback should be sent back to the relevant project manager or head of division responsible for the contract works. Such information or relevant contact details may be available on that highway authority’s web-site.

Health and Safety Executive

(12/12) Advice about reporting a complaint about the application of the health and safety recommendations related to a specific incident is available at http://www.hse.gov.uk/contact/workplace-complaints.htm

mailto:Standards_Feedback&[email protected]

http://www.hse.gov.uk/contact/workplace-complaints.htm



APPENDIX K: THE INTERPRETATION OF CERTIFICATES ISSUED

BY CERTIFICATION BODIES

Certification Bodies (CB) issue Certificates of Registration (CoR) in a variety of styles as suits their particular house style. They may consist of a single CoR containing all the requisite information or the CoR may be a standard certificate with appendices or addendum attached providing the full scope of certification (services) and the location(s) where these services are offered by an Organization. In the latter case, the CoR refers to the relevant appendices or addenda, which form an integral part of the certificate.

A valid National Highway Sector Scheme (NHSS) CoR is only issued by a CB accredited by UKAS against the relevant NHSS (See Appendix F of this document) or by a recognised equivalent accreditation body.

As a minimum a valid CoR will contain the following information:

The scope of registration including specific registration to BS EN ISO 9001:2008 and this NHSS including the scheme title e.g. National Highway Sector Scheme 5B for Installation of Parapets for Road Restraint Systems.

The identification of each and every location (depot/area/office) to which the CoR is applicable.

The services/product offered by the Organization at each location identified on the CoR e.g. NHSS 5B for Installation of Parapets for Road Restraint Systems.

Logos for the NHSS, UKAS (or equivalent) and the CB. The name and address(es) of the Organization The validity of the certificate A unique reference number/code The signature of a relevant CB official with his name and title Categories of Work are:

(a) Vehicle restraint systems (parapet) for bridges and other highway structures by system promoter.

(b) Pedestrian parapets for bridges and other highway structures by system promoter. Or a combination of these. Certification Bodies shall issue these certificates in this format no later than May 2009.

The following are example models for the certification.

Figure 1 shows the scope of registration on the certificate and

Figure 2 shows an example of an Appendix for scope of registration. The italic text in square brackets indicates where specific text would need to be included. Where appropriate the information on location and their respective scopes may be included on the Appendix for scope of registration.

Figure 3 shows the scope of a typical NHSS 5B certificate of registration for Installation of Parapets for Vehicle Restraint Systems.

Figure 4 shows an Appendix to the certificate of registration for the Installation of Parapets for Vehicle Restraint Systems.



Figure 1 Example Model Certificate of Registration.

[Certification Body Name / Logo/NHSS Logo]

C E R T I F I C A T E O F R E G I S T R A T I O N

[ORGANIZATION NAME]

[Organization Address] [Town] [County] [Post Code] [Certification Body Name] issues this certificate to the above named company after assessing the company’s quality management system and finding it in compliance with (09/13) BS EN ISO 9001 AND THE FOLLOWING NATIONAL HIGHWAY SECTOR SCHEMES For the following scope of registration [List of appropriate highways related works]. National Highways Sector Schemes [Sector Scheme number and Title [Sector Scheme number and Title] [Sector Scheme number and Title] [(Appendix.. details the full scope of registration and Appendix … details the locations covered by this registration)]

Certificate Number: [Certificate Number] Issue Date [date] Renewal Date [date] Signature

[Name & Title of Certification Body Official]

[Certification Body standard footer: Name / Logo / UKAS Logo/NHSS

Logo etc.]



Figure 2 Example Model Appendix


APPENDIX

To Certificate Number [Certificate Number] Appendix No.[1] Page 1 of [1]

This Appendix declares the scope of registration of the certificate granted to:

[ORGANIZATION NAME]

[Organization Address] [Town]

[County] [Post Code]

Scope of Registration

[List of appropriate highways related activities] National Highway Sector Schemes [Sector Scheme Number and Title] [Sector Scheme Number and Title] [Sector Scheme Number and Title]

Depot, Regional Office etc

Applicable Sector Scheme(s)


[Depot 1 New road, Newtown]

[Sector Scheme Number and title]

[Detailed scope]


[Detailed scope]

[Depot 2 Old Road, Oldtown]


[Detailed scope]

[Certification Body standard footer: Name/ Logo/ UKAS Logo/NHSS Logo etc.]



Figure 3 Example Model Certificate of Registration for road restraint systems (parapet) installation


C E R T I F I C A T E O F R E G I S T R A T I O N

[ORGANIZATION NAME]

[Organization Address] [Town] [County] [Post Code] [Certification Body Name] issues this certificate to the above named company after assessing the company’s quality management system and finding it in compliance with

BS EN ISO 9001 AND NATIONAL HIGHWAY SECTOR SCHEME 5B For the following scope of registration

The installation of Parapets for Road Restraint Systems:

[a) Road Restraint Systems (Parapet) for bridges and other highway structures]

[b) Pedestrian parapets for bridges and other highway structures]

National Highway Sector Schemes 5B– Sector Scheme for the Installation of Parapets for Road Restraint Systems

Certificate Number: [Certificate Number] Issue Date [date] Renewal Date [date] Signature

[Name & Title of Certification Body Official]

[Certification Body standard footer: Name / Logo / UKAS Logo / NHSS Logo etc.]



Figure 4 Example Model Appendix to Certificate of Registration for road restraint systems (parapet) installation


APPENDIX 01

To Certificate Number

[Certificate Number]

Appendix No.[1] Page 1 of [1]

This Appendix declares the scope of registration of the certificate granted to:

[ORGANIZATION NAME]

[Organization Address] [Town]

[County] [Post Code]

Scope of Registration:

The Installation of Parapets for Road Restraint Systems:

[a) Road Restraint System (Parapet) for bridges and other highway structures]

[b) Pedestrian parapets for bridges and other highway structures]

National Highway Sector Schemes

5B– Sector Scheme for the Installation of Parapets for Road Restraint Systems

Depot, Regional Office etc

Applicable Sector Scheme(s)


[Depot 1 New road, Newtown]

[Sector Scheme 5B for the installation of parapets for road restraint systems]

[Installation of road restraint systems (parapet) for bridges and other highway structures]

[Depot 2 Old Road, Oldtown]

[Sector Scheme 5B for pedestrian parapets for bridges]

[Installation of pedestrian parapets for bridges and other highway structures]

[Certification Body standard footer: Name/ Logo/ UKAS Logo/NHSS Logo etc.]



(08/12) APPENDIX L – GUIDANCE TO CLIENTS 1 General It is recommended that Clients acknowledge the requirements of this sector scheme as a contract requirement. This guidance is primarily of relevance to Clients and their supervisory staff. The NHSS for the installation of bridge parapets was originally conceived as a document for use by Clients to specify the minimum standards for quality, training and competence of Organizations used by them to carry out installation of bridge parapets.

The implementation of the Sector Scheme and development of training and competency requirements is intended to provide:

a) A qualified workforce competent at carrying out installation of bridge parapets.

b) Requirements to evaluate risks and develop processes associated with installation of bridge parapets and the production of an associated comprehensive quality plan for each contract.

It is necessary for the Client to ensure that all those involved in carrying out the installation of bridge parapets are appropriately trained and skilled, whether or not they are directly employed. The training and assessment of competency schemes described in this SSD are designed to cater for the range of skills within the overall process of the installation of bridge parapets.

Clients and Customers that require confirmation of compliance with the Contract Specification in respect of the supply of services, products or materials should confirm that the quality management system certificate issuer is accredited by UKAS or equivalent and that specific reference is made to relevant Sector Schemes on certificates.

For the Sector Scheme to achieve its objectives it is essential that Clients, either directly or via the agents and individuals they employ, ensure that the requirements of this document are complied with. This includes ensuring that sub-contractors employed directly or indirectly, are registered to the Sector Scheme. Supervisory staff should be instructed to carry out spot checks of identification cards.

(08/12) Lantra hosts a schedule of registered companies that have been registered to National Highways Sector Schemes; free access to the schedule is obtained by logging on to the Lantra Awards website http://www.scheduleofsuppliers.co.uk. However, it should be noted that only those companies that self register onto the schedule are listed. (01/17) 2. Road Death Investigations Attention is drawn to the ACPO Road Death Investigation Manual, which indicates that in the advent of a collision or other road incident particularly one where there has been a fatality, the police may ask the relevant highway authority to provide information on the state of the road. In respect of this National Highway Sector Scheme information that is likely to be sought includes the following: High level general policy statements Specific local maintenance policies and standards Authority procedures




Works records including the results of any test carried out The quality of systems for traffic management Skidding resistance testing An Authority may be required to present data to the Police at short notice in case of a fatality on the network. It should ensure that it has, or can obtain, the relevant information from the Contractor. Highways England have produced Interim Advice Note 166 which provides guidance on road death investigations.

(06/10) 3 Corporate Manslaughter and Corporate Homicide Act 2007 Advice from HSE regarding corporate manslaughter and corporate homicide is available on the HSE web-site, the following extract has been copied from the HSE web-site. “The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law. For the first time, companies and organisations can be found guilty of corporate manslaughter as a result of serious management failures resulting in a gross breach of a duty of care. The Act, which came into force on 6 April 2008, clarifies the criminal liabilities of companies including large organisations where serious failures in the management of health and safety result in a fatality. The Ministry of Justice leads on the Act and more information is available on its Corporate Manslaughter and Corporate Homicide Act 2007 webpage. HSE welcomes and supports the Act. Although the new offence is not part of health and safety law, it will introduce an important new element in the corporate management of health and safety. Prosecutions will be of the corporate body and not individuals, but the liability of directors, board members or other individuals under health and safety law or general criminal law, will be unaffected and the corporate body itself and individuals can still be prosecuted for separate health and safety offences. The Act also largely removes the Crown immunity that applied to the previous common law corporate manslaughter offence. This is welcome, and consistent with Government and HSE policy to secure the eventual removal of Crown immunity for health and safety offences. The Act provides a number of specific exemptions that cover public policy decisions and the exercise of core public functions. Companies and organisations should keep their health and safety management systems under review, in particular, the way in which their activities are managed and organised by senior management. The Institute of Directors and HSE have published guidance for directors on their responsibilities for health and safety. ‘Leading health and safety at work: leadership actions for directors and board members’ (INDG417). Contact us For specific questions about the act and guidance:

Ministry of Justice

For health and safety information and answers to specific health and safety questions contact HSE Infoline:



HSE Infoline”

(08/12) 4 Temporary Traffic Management For work on or adjacent to high speed dual carriageways/motorways temporary traffic management measures shall be put out by a 12A/B registered traffic management company/organization. For work on urban and rural roads, it is recommended that Clients acknowledge the requirements of Sector Scheme Document 12D in conjunction with this Sector Scheme Document. This guidance is primarily of relevance to Clients and their supervisory staff. i) It is necessary for the Client to ensure that all those involved in temporary traffic

management operations are appropriately trained and skilled, whether or not they are directly employed. The modular training scheme described in Sector Scheme Document 12D is designed to cater for the various alternative situations, ranging from the employment of a lone worker cutting hedges to a traffic management contractor for a major highway contract.

ii) The Client must always ensure that a detailed risk assessment for the specific site has been

undertaken and incorporates an assessment of traffic conditions as described in Sector Scheme Document 12D Annex Form 1 to Appendix A. In instances where a non-registered organisation is employed it will be appropriate for the Client, or his agent for the Works design, to carry out a preliminary risk assessment.

iii) Registered Traffic Management Operative (RTMO) must be given clear guidance in relation

to the manner in which they carry out agreed operations. When RTMOs are employed directly by the Client it may be necessary for the Client to provide approved signs but will certainly include detailed procedures for carrying out the work at all sites. These procedures are equivalent to the Quality Plan requirements as specified in Sector Scheme Document 12D Appendix A. Alternatively, the Organization may use a NHSS12D registered Traffic Management Contractor.

iv) Specific attention is drawn to Sector Scheme Document 12D Appendix M which states that it

is not intended that organizations registered to NHSS Sector Scheme Document 5B where TTM is required should also be registered to NHSS12D.

(08/12)

v) Lantra have established and host a schedule of registered companies that have been registered to National Highway Sector Schemes; free access to the schedule is obtained by logging on to the Lantra website http://www.scheduleofsuppliers.co.uk. However, it should be noted that only those companies that self-register onto the schedule, are listed.

5. Corrosion Protection Reference should be made to Appendix M (NHSS5B) before deciding whether to specify that Organizations should be registered to NHSS 19A, to include relevant requirements for corrosion protection of ferrous materials by industrial coatings. The NHSS for Corrosion Protection of Ferrous Materials by Industrial Coatings was originally conceived as a document for use by Clients to specify the minimum standards for quality, training and competence of Organizations used by them to carry out corrosion protection of ferrous materials by industrial coatings.




The implementation of Sector Scheme 19A and development of associated corrosion protection training and assessment is intended to provide: a) A qualified workforce competent at carrying out corrosion protection of ferrous materials by industrial coatings. b) Requirements to evaluate risks and develop processes associated with the application of

coatings and the production of an associated comprehensive quality plan for each contract.



APPENDIX M: GUIDANCE FOR WORK WHICH INCLUDES CORROSION PROTECTION OF FERROUS MATERIALS BY INDUSTRIAL COATINGS General Guidance 1. This guidance is primarily of relevance to those Organizations that are required to apply

corrosion protection to ferrous materials as a contractual requirement. The guidance is designed to enable them to decide how works covered under the scope of Sector Scheme 19A, which they might be undertaking, should be dealt with. This Appendix should be read in conjunction with Appendix L “GUIDANCE TO CLIENTS” and Sector Scheme 19A.

2. NHSS Committee 5B will need to develop bespoke training and competency assessment

relevant to this sector and specific corrosion protection activities and may liaise with the relevant, recognized training and competency assessment body for corrosion protection identified in SSD19A The training and competency assessment requirements will be described in this SSD and supporting documents following development of the criteria.

3. Where and when, as applicable, the arrangements described above will be in place within

this NHSS (10/14) have not been finalised, It is not intended that Organizations registered to NHSS 5B and undertaking works covered by it, which includes works covered by the scope of NHSS 19A, should also be registered to NHSS 19A.

4. The NHSS Committees will consider the available options and provide appropriate advice to Organizations on what they need to do to meet their individual specific

requirements and work commitments in respect of corrosion protection of ferrous materials by industrial coatings for their field of operations.



(01/17) APPENDIX O: HOW TO REGISTER THE SCHEDULE OF SUPPLIERS REPLACE Lantra hosts the register of organizations on their website http://www.scheduleofsuppliers.co.uk/. This is a self-registration list and it is a requirement of this scheme that Organizations register their details on this website and keep them up to date; Certification Bodies will check that the organization is registered on the website together with all relevant information, including a pdf copy of the certification of registration that the Certification Body issues and any other specific documentation to be uploaded specified by this SSD, prior to annual and surveillance visits The process for registering on the Schedule of Suppliers is as follows: 1. Go to the Lantra Awards Schedule of Suppliers website:


2. Select „Get on the Schedule of Suppliers‟ or „Register now‟ 3. Enter the details required, including selecting the Sector Schemes that your organization

operates, the Highways Agency Areas you cover, your certification body and the scopes of the schemes you are registered to for as per your certification body registration certificate

4. Upload a PDF copy of your ISO 9001:2015 certificate(s) extended to include your NHSS

registration and any other specific documentation to be uploaded as specified by this SSD 5. Submit your registration Lantra Awards will check that the relevant document(s) have been uploaded (see note 1) and that the registration details (see note 2) have been filled in. Once complete the information will be published and appear on the Schedule of Suppliers website and will be searchable. Note 1: It is the responsibility of companies registering on the site to enter their own details and data which would then be checked by certification bodies during any subsequent company audit. Lantra Awards do not check the content of the records going onto the site and accept no liability for the information being entered. However, Lantra Awards will continue to check that your company ISO certificate (also HERS certificate if registering for NHSS 8) has been uploaded before approving the registration. Note 2: Your certification body Assessor should check your entry prior to each surveillance or assessment visit to you to ensure that you have recorded your registration and the details are correct. Note 3: You should review/update your registration (It is recommended that this done annually). Note 4: Where work is contracted to a public body (e.g. a local highway authority acting for example as a “Contracting Authority”), or where there is a business restriction in place limiting the extent where a local highway authority operates, the NHSS registered organization (highway authority) when completing their registration should under the section “Business Summary” state that "Works carried out are only within the area of the [highway] Authority for in-house requirements only" or as a "Service provider to .......", and under the section for “Business Description” provide the statement "Local Government trading account" or similar text. In this instance it would not be appropriate for the NHSS registered organization to complete the section "What areas do you cover?". Note 5: Any queries should be sent to the SoS team at [email protected]



mailto:[email protected]