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Section 11: More Counseling Skills Role-Play

CASE STUDIES

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In Section 6, you learned more about Counseling Principles and the Counseling Relationship between you as the counselor and the client. Let’s review how to gather information from your client with Open- and Closed-ended Questions. As you might recall, the purpose of open-ended questions are to begin an interview, encourage client elaboration, elicit specific examples, and/or motivate clients to communicate. The purpose of closed-ended questions is to obtain specific information, identify parameters of a problem or issue, narrow the topic of discussion, and/or interrupt an over-talkative client.

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Exercise 1Review: Open-Ended Questions and Closed-Ended Questions

• Please list 5 open-ended questions that clients cannot easily answer with “Yes,” ”No,” or one- or two-word responses.

• Please list 5 closed-ended questions, which clients can easily answer with a “Yes,” “No,” or one- or two-word response.

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The following three case study exercises present ethical dilemmas. Please break out into groups of 2-4 and carefully read each scenario, then write down your response as counselor. You will then share your responses to the class.

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Exercise 2Case Study 1: Naeemah

• Naeemah is a 28-year old bango addict who has been coming to your clinic for 3 years. As a token of appreciation for your counseling services, she brings a basket of home-made basbousa and, your personal favorite, gullash, at your next scheduled appointment with her. What do you do?

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Exercise 3Case Study 2: Hasani

• Hasani is a 30-year old Ritalin addict who has not used drugs for 2 months. He is seeing you regularly for weekly counseling sessions. On Tuesday, he came in for his session and said he doesn’t have enough money to pay for more sessions, but he really finds the sessions useful. Hasani is employed as an auto mechanic and he asks if you need any work on your car, in exchange for some free counseling sessions. Your car has been running badly lately and you could use some work on your car. What do you do?

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Exercise 4Case Study 3: Monifa

• Monifa is a 40-year old benzodiazepine addict who you are meeting for the first time. During the intake, you come upon the realization that she is the mother of your daughter’s school friend. What do you do?