Second Order Decisions

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    CHICAGOJOHNM.OLINLAW&ECONOMICSWORKINGPAPERNO.57

    (2DSERIES)

    Second-OrderDecisions

    CassR. Sunstein and EdnaUllmann-Margalit

    THELAW SCHOOLTHEUNIVERSITYOFCHICAGO

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    Second-OrderDecisions

    CassR. Sunstein*andEdnaUllmann-Margalit**

    I. Introduction

    Inmaking decisions, people sometimes calculate the costs andbenefitsofalternativecoursesofaction, andchoosetheoption thatmaximizes net benefits, however these may be described andunderstood. Certainly this is a conventional picture of practicalreasoninbothprivateandpubliclife.1When decidingwhat tobuy,

    where totravel, whether tosupportlegislation, orhow tovotein adisputeoverconstitutional rights, peoplemight seem to proceed inthisway. Acommon ideaaboutdecision-making isthat agents aretypicallyinthebusinessofmaximizingoroptimizing. Atthe timeofchoice, thisistheirbasicmethodandtheirbasicgoal.

    Amomentsintrospectionshowsthatthispictureisinaccurateoratleasttoosimple. Thecostofdeliberationisoftenhigh. When andbecause the stakes are extremely low, people may use simplifyingstrategies;when and because the stakes are extremely high, peoplemay seek approaches that relieve them of the burden of or theresponsibilityforchoice. Sometimescalculationofcostsandbenefitsofalternativecoursesofaction isexceedinglydifficult, orinanycasetedious and not worthwhile. Every bureaucrat knows that cost-benefitanalysismayfail cost-benefit analysis, and almost everyone,bureaucratornot, issometimeswillingtodoagreatdealinordertoreduce or to eliminate the burdens of decision. Often agents verymuchwantnottomake(particular)decisions. Oftentheyknow thattheywillwantnottomakedecisionsevenbeforetheyundertaketheparticularcalculationsinvolvedin thoseparticulardecisions. Part ofwhat it means to optimize is to try to reduce the burdens ofjudgment, afactthatcanleadpeoplenot tocalculateatall, ortodoso in a sharply truncated fashion. Noncalculative or truncated

    *

    KarlN. LlewellynDistinguishedServiceProfessor, UniversityofChicago.**Center for Rationality and Interactive Decision Theory, The HebrewUniversityof Jerusalem. We aregrateful toSaulLevmore andRichardPosnerforvaluablecommentsonapreviousdraft.1See, e.g,, GaryBecker, AccountingforTastes(1996).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 2

    decisions can in turn have substantial individual and socialconsequences.Thisistruefordecisionsboth largeandsmall, andfordecisions

    both by individuals and by institutions, political and otherwise.When peoplearedecidingwhat cereal to buy at the grocery store,whethertobuckletheirseatbeltsorlocktheircardoors, what routeto take to the movie theatre, or what to say in response to thequestion, howareyou,theymaywant, almostmorethananythingelse, asimplewayofproceed. Reductionoftheburdensof decisionand choice is valued in less routine settings as well. Consider thedecisionwhether to purchase ahouse, to getmarried, tomove to

    another

    city,

    to

    have

    a

    child,

    or,

    in

    the political

    realm,

    to

    create

    anewright, toreducespendingonwelfareprograms, ortomakewaror peace;here people often find themselves in a poor position tocalculate ultimate consequences, and they seek to produce simplerstrategiesforchoice.The point very much bears on ethics, politics, law, and

    institutional design. To be sure, people often believe that it isimportant to face the responsibility for decision, even thoughanotherstrategywouldproduceabetteroutcome. Sometimeselectedofficialssimply because of the democratic legitimacy that comesfromtheirelectionrefusetorelinquishresponsibilitytothosewithsuperior knowledge; democratic considerationsmay force them to

    makedecisionson theirown. Butwhen officialsdecidewhether tosignacivilrightslaw, ortosupportaffirmativeaction, theymaynotbeinapositiontocalculatenetbenefits, andhence theymaychoosesomeotherdecision-makingstrategyforpoliticalorstrictlycognitivereasons. Public institutions generally operate on the basis of thisunderstanding; some institutions, like the EnvironmentalProtectionAgency and the Food and Drug Administration, owetheirexistencepartlytothe legislaturesdesiretoreducetheburdensofjudgment. Orconsideradjudication. When decidingcases, judgesareconstantlyinapositiontodecidehowmuch(andtosomeextentwhether) todecide, anddifferentjudges, with different assessmentof how to weigh the cognitive burdens, often split on just thisquestion.Ourparticularinteresthereisin second-orderdecisions.The term

    requiressomeclarification. In thecase of second-orderdesires, onedealswithdesires-about-desires;inthecase of second-order beliefs,

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    3 Second-OrderDecisions

    one deals with beliefs-about-beliefs. In the case of second-orderdecisions, however, onedoesnotexactlydealwith decisions-about-decisions. Rather, one deals with the decision about appropriatestrategies for avoidingdecisions or for reducing their costs. Moreparticularly, ourconcern iswithstrategies that peopleuse in order toavoid getting into anordinarydecision-making situation in the firstinstance.Thus people (and institutions)might be said to make asecond-orderdecisionwhen they choose one from among severalpossiblesecond-orderstrategiesforminimizing theburdens of, andrisk of error in, first-orderdecisions. Second-order decisions aboutsecond-orderstrategiesarethusourbasictopic.

    Theprocedure

    of

    choice

    might,

    for

    example,

    be

    a

    delegation

    tosomeotherpersonorinstitution(IllaskwhatmywisefriendJohnthinks; hell know how to handle that question or theEnvironmental Protection Agency will decide how to solve theproblemofgroundwaterpollution). Or the chosen proceduremayinvolveajudgment, beforeultimatedecision-makingsituationsarise,in favor of proceeding via some rule settled in advance (I alwaysbuckle up my kids in the back seat, even on short rides, orwheneverthebilltobepaidislessthan$50, I shallpaycash,oriftheopposingpartyproposesataxincrease, donotsupportit). Asweunderstand it here, the term second-order decisions refers tostrategieschosenbeforesituationsof first-orderdecisioninorder to

    eliminatethe need for ordinary choice or to reduce the calculativedemandsofchoice.

    Second-orderdecisionsareapervasivepartofordinarylifeandamajoraspectofethics, politics, andbothprivateandpubliclaw. Buttheyhavenotbeenstudiedsystematically. In thisessay, we attempttomakesomeprogresson the topic. Oneofourstrategies is to seewhat might be learned by exploring analogies and disanalogiesbetween the cases of individuals and institutions. Each of us livesaccordingtoawiderangeofsecond-orderdecisions, manyof themsoreflexiveandsothoroughly internalizedthat theydonot seemtobedecisionsatall. Politicaland legalinstitutions often confront orembodysecond-orderdecisions. Indeed, oneofthemost importanttasks for aConstitution itself is to make a series of second-orderdecisions. EvenafteraConstitutionisinplace, politicalactorsfacearangeof furthersecond-orderdecisions, andwell-organized private

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 4

    groups tend to know this, at leastwhere the stakes are especiallyhigh.

    Partofourpurposeissimplytoorganizethistopicbyprovidingataxonomy of strategiesthe first step toward understanding theadoption, at the individual and social levels, of one or anothersecond-order decision. We also try to provide some guidance onpositiveandnormative issues. Both individual people and collectivebodies may face an interesting meta-decision: Which of thepossibilitieson themenu isthe suitableonewith regard to a givenkindofcases?Should an agent or an institution adopt a rule or apresumption? When is it best to take small steps, or instead to

    delegate

    to

    anotherparty?

    Second-order strategies differ in the extent to which theyproduce mistakes and in the extent to which they imposeinformationalandotherburdenson theagentandonotherseitherbefore the process of ultimate decision or during the process ofultimatedecision. Thusasecond-orderdecisionmightwellbebasedon ajudgment about how best to (1) reduce the overall costs ofdecision and (2) regulate the number, magnitude, and quality ofmistakes. There are three interesting kinds of cases. First, somesecond-orderstrategiesimposelittleinthewayofdecisionalburdenseither before or during the ultimate decision. This is a greatadvantage, andamajorquestioniswhether the strategyinquestion

    (consideradecisiontoflipacoin)producestoomuchunfairness ortoo many mistakes. Second, some second-order strategies greatlyreducedecisional burdens at the time of ultimate choice, but theyrequireconsiderablethinking inadvance(consider, forexample, thecreationofrulestogovernemissionsfromcoal-firedpowerplants, ortogovernmisconductbyoneschildren). Decisionsofthiskindmaybeburdensometomakeinadvance;buttheburdensmay beworthincurring ifthey remain farlessthan theaggregate burdens of on-the-spotdecisions. Here toothere isaquestion of how to regulatethe number, magnitude, and quality of mistakes. Third, somesecond-orderstrategiesimposelittlein thewayofdecisionalburdeninadvance, butmayimposehighburdensonotherswhomustmakethe first-order decision; a delegation of power to some trustedassociate, ortoanauthority, isthemostobviouscase.We attempt to understand these different kinds of cases by

    drawingonactualpractices, individualandinstitutional. Theresultis

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 6

    will produce some extremely bad outcomes (imagine an unusuallysafedriverrushinghisfriendtothehospital);sotoo formandatoryimprisonmentfor three-time felons;sotoowith abanonanydogsin restaurants(suppose a police officerneeds help from his bomb-sniffingGermanShepherd). Goodfriendsandgooddoctorstend tohaveaflexibleattitudetowardrules.3

    Itisbecauseoftheirgeneralitythat rulesareoften criticizedasapathologyofunnecessarilyrigidpeople and (stillworse) ofmodernbureaucraticgovernment4;buttheymight bedefended as away ofminimizing the burdens of decision while producing good resultsoverall. The rigidity of rules can also produce serious interpretive

    difficulties,

    as

    when

    a

    rule

    confronts

    an unanticipated

    case

    andproduces, in that case, a transparently absurd outcome; here thequestion is whether the rule should operate as something like apresumption. Agooddealof interpretivedispute in law is focussedon such problems, which iswhy rules often arenearly full, ratherthanfull, exantespecificationsofoutcomes.5

    2.Presumptions

    Oftenordinarypeopleandpublicinstitutions relynot on a rulebut instead on a presumption, which can be rebutted. Apresumptionistypicallyrebuttableonlyon thebasisofashowing ofacertainkindandweight.6Peoplemight say, forexample, that they

    will

    presume

    against

    disclosing

    a

    confidence;

    or

    they

    might

    say

    thatthey will violate the speed-limit only in compelling, unusualcircumstances (like saving a life); or that the government maydiscriminateon thebasisofraceonly ifthere isanespeciallystrongreasonfordoingso. Inordertoobtaingreateraccuracy, rulesmaybesoftenedinthedirectionofpresumptions. Theresult, itishoped, istomakefewermistakeswhile at the same time limiting decisionalburdens.

    Itisimportantheretodistinguishbetween apresumptionandarule-with-exceptions, though the distinction is subtle. A rulewith

    3Ondoctorsandrules, seeKathrynHunter, DoctorsStories(1993).

    4SeeEugeneBardachandRobertKagan, GoingBytheBook:TheProblem ofRegulatoryUnreasonableness (1982); seealso thepopular treatment in PhilipHoward, TheDeathofCommonSense(1992).5SeeHLAHart, TheConceptofLaw127-30(2ded. 1996).6SeeEdnaUllmann-Margalit, OnPresumptions, 80J. Phil. 143(1983).

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    7 Second-OrderDecisions

    exceptionstendstohavethe following structure:DoXexcept incircumstancesA, in which casedonon-X (or, in which case youmay be exempt from doing X). Thus, for example, observe thespeedlimitexceptwhenyou'redrivingapolicecaroranambulanceinanemergency, inwhich casesyoumayexceedit.By contrast, atypical presumption says something like: Act on the assumptionthatPunlessanduntilcircumstancesA(areshown to)obtain, inwhich case, stop (or reconsider or do something else). The twoamount tothesamethingwhen theagent knows whether ornotcircumstancesAobtain. Thetwoarequitedifferentwhen theagentlacks that information. With a presumption, you can proceed

    without

    the

    information;

    with

    a

    rule-with-exceptions,

    you

    cannotproceed, thatis, youarejustifiedneitherindoingXnorinnotdoingX. Thus presumptions function asdefault rules; they free up theagent, who has a set course of action without knowing whethertherearerebuttingcircumstances.

    In law, the distinction between rules-with-exceptions andpresumptions is sometimes conceived as a distinction between exante specification and ex post specification of rebuttingcircumstances. Thusaspeedlimitlawmayhavespecifiedexceptions(policeofficersandambulancedriversmay violate it); a prohibitionon killing does not apply in cases of self-defense. With apresumption, the rebutting circumstances are not identified in

    advance;itisunderstoodthat lifemayturnup problems that couldnothavebeenanticipated. Here the ideaofa presumption overlapswiththeideaofastandard,tobetakenuppresently.Many importantpresumptionsresult from the suggestion that

    inthecaseofuncertaintyorlackof information, an individual, oragovernment, shoulderrononesideratherthan another. Consider,for example, the presumption of innocence and the notion ofprevention as the strategy of choice in environmental law. Folkwisdom iscapturedin the notion, better safe than sorry, an ideathatoftenhasanethicaldimensionandthathasanaloguesinmanyareas of law and politics. There are also presumptions in favor ofliberty and equality. Daily decisions are permeated and muchsimplified by presumptionsin favor of particular grocery stores,routes to the downtown area, lunch plans. Often there is also animplicitbutwidelysharedunderstandingofthekindsofreasonsthatwill rebut the relevant presumptions. Thus Ronald Dworkins

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 8

    influential claim that rights are trumps can be understood as adescription of rights as strong presumptions, rebutted only by ademonstrationofaparticularkind.7

    Presumptionsplayan important rolein the lawofcontractandstatutory interpretation.8 Described as default rules, much ofcontract law isfoundedonan understanding of whatmost partieswoulddomostofthetime;thepartiescanrebutthepresumptionbyspeaking clearly. These market-mimicking default rules producecontinuingdebatesabouttheextenttowhich courtsshouldattempttoask, not whatmost partieswould do, butwhat these particularpartieswouldhavedoneiftheyhadmadeprovisiononthepoint;the

    more

    specific

    inquiry

    increases

    the

    burdens

    of

    decision

    but promises

    to increase accuracy. Sometimes contract rule presumptions areinformation-eliciting,thatis, theyattempttoimposeon thepartyinthebetterpositiontoclarifycontractualtermstheobligationtodoprecisely that, on pain of losing the case. In the law of statutoryinterpretation, there is a similar set of presumptions, designed todiscernwhat Congresswould have done or instead to impose thedutytoobtainaclearstatement fromCongresson thepartyin thebestpositiontodoso. It ispossible to see disputes over liberty andequality as rooted in presumptions, more or less crude, aboutappropriatesocialstates, presumptionsthatcanberebuttedbyspecialcircumstances.

    3. Standards

    Rulesareoftencontrastedwith standards.9Abanon excessivespeedsonthehighwayisastandard;soisarequirementthatpilotsofairplanesbecompetent,orthat studentbehaviorin the classroombereasonable.Thesemightbecomparedwithrulesspecifyinga55mphspeedlimit, orabanonpilotswho areovertheageof70, orarequirement that students sit in assigned seats. In daily life, you

    7SeeRonaldDworkin, Taking Rights Seriously (1975); this is an effort toreadDworkin through the lens provided by the discussion of exclusionaryreasonsinJosephRaz, PracticalReasonandNorms37-45(2ded. 1990).

    8SeeIanAyresandRobertGertner, FillingGaps inIncompleteContracts, 99YaleLJ87(1989).9See, e.g., Kaplow, Rules and Standards: An Economic Analysis, 42DukeL.J. 189(1992);Sullivan, Foreword:The JusticesofRules andStandards, 105HarvL. Rev. 22(1993).

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    9 Second-OrderDecisions

    mightadoptastandardinfavorofdrivingslowlyonasnowyday, orof being especially generous to friends in distress. The degree ofvaguenessisofcoursehighlyvariableamongstandards.The central difference between a rule and a standard is that a

    rulesettlesfarmoreinadvanceandallowson-the-spotjudgments tobe quitemechanical. Standards can structure first-order decisions,moreor lessdepending on their content, butwithout eliminatingthe need to continue to deliberate. In law, the contrast betweenrules and standards identifies the fact that with some legalprovisions, interpretershavetodo a greatdeal ofwork in order togivelawrealcontent. Themeaningofastandarddependsonwhat

    happens

    when

    it

    is

    applied.

    Of

    course

    thenature

    of

    the provision

    cannot be read off its text, and everything will depend oninterpretivepractices. Oncewedefinethe term excessive,wemaywellendupwith arule. Perhapsofficialswilldecidethataspeed isexcessivewheneveritisover60milesperhour.

    An important illustrationhere comes from standards of proofandinparticularfromthenotionsofclearandconvincingevidenceand beyond a reasonable doubt. Judges have refused to assignnumberstothese ideas. Thus the legal systemhas standards ratherthan rules. Why shouldthe reasonabledoubtstandardnotbesaidtocallfor, say, 97%certaintyofguilt?Partoftheanswer liesin thefact that this standard must be applied to many different

    contextsdifferent crimes, different police behavior, differentdefendants, and so forthand across those contexts, a uniformformula may well be senseless. The reasonable doubt standardallowsadegreeofadaptationto individualcircumstances, andthis ispart of its advantage over any single number. This is also itsdisadvantage, for itimposessubstantialburdenson thosewhomustmaketheultimatedecision.

    4.Routines

    Sometimes a reasonable way to deal with a large decisionalburdenistoadoptortocontinuearoutine. Bythis term wemeansomething similar to habits, but more voluntary, more self-

    conscious, andwithout the pejorative connotations of somehabits(considerthehabitof chewing ones fingernails). Thus a forgetfulpersonmightadoptaroutineoflockinghisdooreverytimehe leaveshisoffice, eventhough sometimeshewillreturn ina fewminutes;

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 10

    thusacommutermight adoptaparticularrouteandfollow it everyday, eventhoughon somedaysanother routewouldbebetter. Theadvantageofaroutineisthatitreducestheburdensofdecisionevenifitproducesoccasionalerror. Theadoptionofroutinesisofcourseacommon phenomenon in daily life, as people act withoutthinking.Thesearethe standard operating procedures bywhichpeoplenegotiatetheirdailyaffairs.We have said that routines are related to habits; they are also

    relatedto rules. Often they are the concrete specifications of howprecisely a rule is to be followed. If, say, the rule is that in asnowstorm, whendrivingconditionsarehazardous, schoolsaretobe

    called

    off,

    then

    the

    routines,

    taken

    as

    standard

    operatingprocedures

    ,

    willspecifyexactlyhow the responsibilitiesforcarrying this out areto be allocated: what key features in the weather report shouldtrigger the cancellation, who should notify whom (local radiostations, localTVstations, possiblysomeparticularparents), inwhatordertheschoolbusesaretogoout, andsoforth. Something similarhappenswhen visitingdignitaries come to a nation; the rules ofprotocolsaywhowillreceivespecialtreatment (the redcarpet)andthe routines specifywhat stepswill be taken, who doeswhat andwhen. In this way routines work like manuals; their point is tominimize the discretion allowed to the accidental people whohappentobetherewhentheeventoccursallthe thinking isdone

    inadvance.Institutionalpracticesentrench routinesaswell. Anyparliament

    isrun in large part by routines, many of them unwritten. To theextentthatalegalsystemreliesonprecedent, itfollowsapracticeofthis general kind. In fact respect for precedent can be seen anespecially important kind of routine. Judges follow precedents notbecausetheybelievethatpastdecisionsare correctthey usuallydonotevenaskwhethertheyarebutbecausedoingsoisaroutine. Ifanaccountistobeoffered, itis(roughly)thatalegalsystemwillbebetter ifjudges follow precedent, because adherence to precedentpromotes planning, decreases the burdens of decisions, andaccomplishesbothofthesegoalswithout, onbalance, creatingmoremistakesthanwouldbecreatedwithoutrelianceonprecedent. Thusfollowingprecedent isakindofenablingconstraintaconstraint

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    11 Second-OrderDecisions

    on the power of choice that helps to simplify and to facilitatechoice.10

    5. Smallsteps

    Apossiblewayofsimplifyingadifficultsituationatthe time ofchoice istoattempttomake a small, incremental decision, and toleave other, larger questions for another day. When a personaldecision involves imponderable and apparently incommensurableelements, peopleoftentakesmall, reversiblestepsfirst.11

    For example, Janemay decide to live with Robert before shedecideswhether shewants tomarryhim;Marilynmaygoto nightsch

    ooltoseeifsheisreallyinterestedin law; the

    governmentmi

    ght

    experimentwith certain subsidies to independent movie producersbefore committing itself to a full-scale program. A similar smallstepsapproachisthehallmarkofAnglo-Americancommon law.12

    (Ifitappearsatthispointthatthecommonlawcanrunafouloftheruleoflaw ideal, theappearancecapturesreality, oratleastsomanypeoplenowurge.13)Judgestypicallymakenarrowdecisions, resolvinglittle beyond the individual case; at least this is their preferredmethodofoperationwhen they arenot quite confident about thelargerissues. Itissometimessuggestedthatbecauseofthe likelihoodof unintended bad consequences, government do best, in certaindomains, if their steps are small and incremental.14The notion of

    pilot

    programs

    is

    based

    on

    this

    idea.

    In

    the

    psychological

    literature,

    the small steps approach has been identified with both steady,reliablesuccess(smallwins15)andrecurrenterror.16

    10

    SeeStephenHolmes, PassionsandConstraint(1996).11

    SeeEdnaUllmann-Margalit, Opting:TheCase of Big Decisions, in The1985YearbookoftheWissenschaftkelegZuBerlin.12

    SeeEdwardLevi, AnIntroductiontoLegalReasoning(1948).13

    Thetensionbetweentheruleoflawandthecommonlawmethodis thebasicthemeofAntoninScalia, AMatterofInterpretation(1997).14

    SeeJamesScott, SeeingLikeAState(1998).15

    SeeKarlWeick, SmallWins, 39Am. Psych. 40 (1984). Keickurges, [I]tseemsusefultoconsiderthepossibility that social problems seldom get solved,

    becausepeopledefinetheseproblemsinwaysthatoverwhelmtheir ability todoanythingabout them. . . . Callingasituation amereproblem thatnecessities asmallwin . . . improvesdiagnosis, preservesgains, and encourages innovation.Callingasituationaseriousproblemthatnecessitiesa largerwinmaybewhentheproblemstarts.Id. at48.

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 12

    6.Picking

    Sometimesthedifficultyofdecisionpushespeopletodecideonarandombasis. Theymight, forexample, flip a coin, ormake someapparentlyirrelevantfactordecisive(itsasunnyday, soIlltakethatjobinFlorida). Ortheymight pickrather than choose (takingthe latterterm tomeanbasingadecision on reasons).17Sometimesthishappenswhenthestakesareverylow. In the supermarket, busyshoppersoftenpick;iftheywere tochoose(among, say, toothpastesorpainrelieversorcereals)theymight find themselvesshoppingforan intolerablylong time. Therearemanypublic analogues. A legalsystemmight, forexample, usealottery, andindeedlotteriesareused

    inmany domainswhere the burdens of individualized choice arehigh, andwhen there issome particular problemwith deliberationabout the grounds of choice, usually because of underlyingasymmetriesamongthealternatives.While people sometimes pick because the stakes are low, they

    may pick in the extreme opposite case too:When the differencesbetween the alternatives are enormous, too big and confusing tocontemplate, orin some respect incommensurable. Theymay pickbecause they donot know where to begin (so to speak). Or theconsequencesfordecisionmaybesolargethatpeopledonotwanttotakeresponsibilityformakingthedecision;hencetheypick(considerSophiesChoice). Heredelegationmightbeanalternativetopickingasthesecond-orderstrategy.

    7.Delegation

    Afamiliarwayofhandlingdecisionalburdensistodelegatethedecisiontosomeoneelse. Peoplemight, forexample, relyonaspouseorafriend, orchoosean institutionalarrangementbywhich certaindecisionsaremadebyotherauthoritiesestablishedatthetimeorwellinadvance. Inactualpractice, sucharrangementscanbemoreor lessformal; they involve diverse mechanisms of control, or entirelyrelinquishedcontrol, bythepersonorpeopleforwhosebenefit theyhavebeencreated.

    16SeeDanielKahnemanandDonLovallo, TimidChoices andBoldForecasts:ACognitivePerspectiveonRiskTaking, 39Mgmt. Sci. 17(1993).17

    See Edna Ullmann-Margalit and Sidney Morgenbesser, Picking andChoosing, 44SocialResearch757(1977).

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    13 Second-OrderDecisions

    Sometimes the principal grants full authority to the agent towhom powerhasbeendelegated;trusteesoften have authority ofthissort. Sometimestheprincipalretainsultimatepowerofdecision.Thus, forexample, inasystemofseparatedanddividedpowers, war-makingdecisionsaretypicallydelegatedtospecifiedofficials, subjecttovarioussafeguards. In theprivatesphere, peoplemay rely on thewisdom of those in whom they have great confidence, and herethere isacontinuum frommereconsultation toadelegationoffullauthorityovertheoutcome.

    8.Heuristics

    People

    oftenuseheuristicde

    vices,

    ormental sh

    ort-cuts, asaway

    ofbypassingtheneedforindividualizedchoice. Forexample, it canbeoverwhelming tofigureoutforwhom tovotein local elections;peoplemay therefore use the heuristic of party affiliation. Whenmeeting someone new, your behaviormay be a result of heuristicdevicesspecifyinghowtobehavewithapersonfallingin thegeneralcategory in which the new person seems to fall. The relevantcategorymaybeage, gender, education, race, religion, demeanor, orsomethingelse. Whatisimportant isthatdecisionsareaproductofheuristicdevicesthat simplifyacomplexsituationandthat can alsoleadtoerror.

    Agreatdealofattentionhasbeengiventoheuristicdevicessaid

    to

    produce

    departures

    from

    rationality,

    understood

    as

    a

    result

    ofdecisions based on full information.18 And sometimes heuristicdevicesdo lead to errors, even systematic ones. But often heuristicdevices are fully rational, if understood as away of produce prettygoodoutcomeswhileatthe same time reducing cognitive overloadorotherdecisionalburdens.

    III. DecisionsandMistakes

    A.CostsofDecisionsandCostsofErrors

    Under what circumstances will, or should, an agent orinstitutionchooseoneoranothersecond-orderstrategy?Beginwith

    a somewhat crude generalization: Rational people attempt to

    18

    See, e.g., JohnConlisk, Why BoundedRationality?, 34 J. Econ. Lit. 669(1996).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 14

    minimizethesumofthecostsofmakingdecisionsandthecostsoferror, wherethecostsofmakingdecisionsarethecostsofcoming toclosureonsomeactionorsetofactions, andwherethecostsoferrorareassessedbyexaminingthenumber, themagnitude, andthekindsoferrors. Weunderstanderrorsassuboptimaloutcomes, whateverthecriteriafordecidingoptimality;thus both rules and delegationscanproduceerrors. If thecostsofproducingoptimaldecisionswerezero, itwouldbebesttomakeindividualcalculationsineachcase, forthis approach would produce correct judgments withoutcompromisingaccuracyoranyotherimportantvalue. Thiswouldbetrueforindividualagentsandalsoforinstitutions.

    Two qualifications

    arenecessary

    .

    The

    first

    is

    that people

    maywanttorelievethemselvesofresponsibilityforcertaindecisions, evenif those people would make those decisions correctly. This is animportant reason for delegation (and hence for institutionalarrangementsofvariouskinds, including the separation of powers).Asecondqualificationcomesfromthefactthat specialproblemsarecreatedbymulti-partysituations:publicinstitutions seektopromoteplanningby setting down rules and presumptions in advance, andthe need for planning can argue strongly against on-the-spotdecisionseveniftheywouldbebothcorrectandcostlesstoachieve.Wewilltakeupthesequalificationsbelow.The chief motivation for second-order decisions is that most

    peopleknow two important facts: their own (first-order)decisionsmaybewrong, andarrivingattherightdecisioncanbeverydifficult,orhave high costs. For any agent these costs are of qualitativelydiverse kinds: time, money, unpopularity, anxiety, boredom,agitation, anticipated ex post regret or remorse, feelings ofresponsibility for harm done to self or others, injury to self-conception, guilt, orshame. Thingsbecomedifferentlycomplicatedformultimemberinstitutions, whereinterest-grouppressuresmaybeimportant, andwhere there is the special problem of reaching adegree of consensus. A legislature, for example, might find itespeciallydifficulttospecifytheappropriateapproach to affirmativeaction, giventheproblemsposedbydisagreement, varying intensityof preference, and aggregation problems; for similar reasons amultimember court may have a hard time agreeing on how tohandleanassertedrighttophysician-assistedsuicide. The resultmay

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 16

    thiswillpreventthePresidentfrombeingcriticizedfornecessarybutunpopulardecisions(suchasrefusingtoincreasethesupplyofmoneywhen unemployment seems too high); the fact that the FederalReserveBoardisunelectedisanadvantagehere. Thereareanaloguesinbusiness, inworkplaces, andevenin families, where amother orfathermay be given the responsibility formaking certain choices,partlyinorderto relieve the other of responsibility. Of course thisapproachcancausepredictableproblems.

    B.RestrictingOptionsandReducingKnowledge

    These various points are closely related to two important

    phen

    omen

    a:

    wantin

    gn

    ottohave

    o

    ptions

    and

    wantin

    gn

    ottohaveknowledge. Through restricting options and reducing knowledge,

    peoplecansimplifydecisions, andhence theyoften adoptasecond-orderstrategytoaccomplishthesegoals.

    Itissometimessuggestedthatpeoplewouldalwaysprefertohavemorechoices rather than fewer, and on conventional assumptionsabouthow peoplemaximize,the suggestionmakesagreat deal ofsense. There is a familiar exception: options consisting of threatsdisguised as offers. But the exception does not come close toexhausting the field. Even ifwe put threats to one side, we canreadily see that often people would like fewer rather than moreoptions, andtheywouldmuchliketobeinapositiontotakecertain

    possibilities

    off

    the

    agenda.

    21

    Indeed,

    they

    may

    be

    willing

    to

    do

    or

    topay a lot to reduce the option set. Sometimes this is because theaddition of options increases the burdens of decision withoutincreasing, muchoratall, the likelihood of a gooddecision. Thus1000 television channels, or 500 selections on the menu of yourfavorite restaurant, might well increase decision costs withoutimprovingoutcomes, in such away as to produce a net loss. As asecond-order decision, people familiarly truncate the universe ofoptions:Iwantshoes, Iwanttoshoparoundforanoptimalbuy, butIdecideinadvancetolimitmyhuntingtoallthe shoestoresinoneparticularmall. OrIwant togotograduateschool, butImightbeoverloadedwith toomany choices, so I apply to only five schools

    21

    A good discussion, highly relevant to second-order decisions, is GeraldDworkin, IsMoreChoice BetterThan Less, inGeraldDworkin, Autonomy(1991).

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    17 Second-OrderDecisions

    (knowing that someofthose to which I have not appliedmay bebetterthanthebestof the fivetowhich Iamadmitted). Thereareother examples of enabling constraints; consider legislativeprocedures, or rules of order and relevance, designed to reduce thenumber of issues that can be considered at any one time. Whensomethingisconsideredoutoforder,byinformalorformalrule, itis because this limitation, embodying a second-order decision,simplifiesjudgmentbyreducingoptions.

    Sometimes both people and institutions want not to haveoptionsforaquitedifferentreason:theysufferfromweaknessofwillandfeartemptation. Theyknow that ifcigarettesorchocolates are

    available,

    they

    may

    succumb,

    and

    they

    therefore

    attempt

    to

    closeoff the universe of possibilities. Legal systems are frequentlyresponsivetothisproblem. Considermandatorycoolingoffperiodsfor certain purchases, or mandatory payments to a social securitysystem. In circumstances of temptation, second-order decisionsusuallytaketheformofrulesembodyingprecommitmentstrategies.

    It isreasonable to think thatmore knowledge is usually betterthan less, butboth individuals and institutions often seek to be orremain ignorant.22 Whether or not ignorance is bliss, no onesearchesforall available information. Sometimes this is because ofthe sheerdifficulty of obtaining all relevant facts. But people takepositive stepsare willing to incur substantial coststo prevent

    themselvesfromfindingthingsout. Thismaybebecauseknowledgecreatesstrategicproblemsorbiasesdecisionsin thewrongdirection.ThegoddessJusticeisblindfolded;theblindfoldsymbolizesakindofimpartiality. Thelawofevidenceisbasedlargelyonajudgment thatcertaininformationwillprejudicethejuryandshouldnotbeheard,evenifitismaterialtothatdecision.

    Similarly, peoplemayhave a second-order reason for denyingthemselvesknowledgethatwillmakethemchoosewrongly, imposeon them unwanted feelings of responsibility (as when anacquaintanceconfidesadeepsecret), orotherwise produceharm toselforothers. Thenotionofplausibledeniability,madefamousintheWatergateera, canbetakenasametaphor fordecisionsnot to

    22

    See Edna Ullmann-Margalit, Not Wanting to Know, in ReasoningPractically (Edna Ullmann-Margalit ed., forthcoming, Oxford UniversityPress1998).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 18

    obtain information that may compromise the person who hasbecome informed. Presidents and Supreme Court justices preventthemselvesfromknowingmany relevantfacts. Thusmany second-order decisions consist of a failure to secure more information,especiallybutnotonly if it is costless to do so. People fail to seekoptionsorinformation, ortakeaffirmativestepsnot togeteitherofthese, inordertominimizetheburdensofdecisionandthenumberand magnitude of errors, or to reduce actual or perceivedresponsibility.

    C. BurdensExAnteandBurdensExPost

    Thus

    far

    wehave

    offered

    ataxo

    n

    omy

    of

    second-

    order

    strategiesand suggested some general grounds on which someone might

    pursueone or another approach. It will be useful to organize thediscussion by observing that several of them require substantialthought before the fact of choice, but little thought during theprocessofultimatechoice, whereasothersrequirelittlethought bothbeforeand during the process of choice. Thus there is a temporaldifference in the imposition of decision costs, which we describewith the terms High-Low and Low-Low. To fill out thepossibilities, we add Low-High and High-High aswell. Notethatbythe termsdecisioncostswe refertotheoverallcosts, whichmaybebornebydifferentpeopleoragencies:theworkdonebefore

    the

    fact

    of

    choice

    maynot

    be

    carried

    out

    by

    the

    same

    actors

    who

    willhave to do the thinking during the process of ultimate choice.ConsiderTable1:

    Table1:BurdensExAnteandBurdensExPost

    littleexante thinking substantialexante thinking

    littleexpostthinking

    Low-Low:picking; small steps;various heuristics;somestandards(1)

    High-Low:rules;presumptions; somestandards;routines(2)

    substantial

    ex

    post

    thinkingLow

    -High:delegation(3)

    High-H

    igh:Hamlet;characters inHenry

    Jamesnovels;dysfunctionalgovernments(4)

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    19 Second-OrderDecisions

    Cell 1 captures strategies that seem to minimize the overallburdens of decision (whether or not they promote good overalldecisions). Thesearecasesinwhichagentsdonotinvestagreatdealofthought eitherbeforeor at the time of decision. Picking is themost obvious case; consider the analogous possibility of flipping acoin. Small steps are somewhatmore demanding, since the agentdoeshavetomakesome decisions, but because the steps are small,there need be comparatively little thought before or during thedecision. Aswehavenoted, cell1isthe typicalprocedureofAnglo-American common law; we shall soon investigate thismethod in

    more

    detail.

    The

    most

    sharply

    contrasting

    set

    of

    cases

    is

    High-High,

    Cell(4). Asthiscellcapturesstrategiesthatmaximizeoveralldecisioncosts, it ought for our purposes to remain empty. Fortunately itseemstoberepresentedonlybyasmallminorityofpeopleinactuallife (considerHamlet or certain characters in Henry James novelsandtheirreal-worldanalogues, andalsoincompetentbureaucracies).Cell (2) captures a common aspiration for national legislatures

    and for ordinary agents who prefer their lives to be rule-bound.Someinstitutionsandagentsspendagreatdealof timedecidingonthe appropriate rules; but once the rules are in place, decisionsbecomeextremely simple, rigid, evenmechanical. Everyone knowspeople of this sort; they can seem both noble and frustratingprecisely because they follow rules to the letter. Legalformalismthe commitment to setting out clear rules in advanceand mechanical decision afterwardsis associated with cell (2);indeed, theidealoftheruleoflawitselfseemstoentailanaspirationtocell(2).23

    Whenalargenumberofdecisionsmustbemade, cell(2)isoftenthe best approach, as the twentieth-century movement towardbureaucracy and simple ruleshelps to confirm. Individual cases ofunfairnessmay be tolerable if the overall result is to prevent thesystemfrombeingoverwhelmedbydecisionaldemands. Cell (2) isalsolikelytobethebestapproachwhen alargenumberofpeopleisinvolvedanditisknowninadvancethatthepeoplewhowillhavetocarry out on-the-spot decisions constantly change. Considerinstitutionswithmanyemployeesandalargeturnoverofemployees23

    SeeAntoninScalia, AMatterofInterpretation(1996).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 20

    (thearmy, entrylevelsoflargecorporations, andsoforth). Theheadof an organizationmaynot want newly recruited, less-than-well-trainedpeopletomakedecisionsforthefirm:rulesshouldbeinplacesoastoinsurecontinuityanduniform levelofperformance. On theotherhand, thefactthat lifewillconfound the rulesoftenproducesargumentsforinstitutionalreformintheformofgrantingpowertoadministratorsoremployeestoexercisecommon sensein the faceofrules.24

    An intermediate case can be found withmost standards. Thecreationofthe standardmayitselfrequire substantial thinking, butevenwhen the standard is in place, agentsmayhave to do some

    deliberating

    in

    order

    to

    reach

    closure.

    Decisions

    arenot

    mechanical.

    Of course there are many different kinds of standards, and it ispossibletoimaginestandardsthat requireagreatdealof thought exante and standards that require very little, just as it is possible toimagine standards that greatly simplify or standards that giverelativelylittleguidance.Cell(3)suggeststhat institutions and individuals sometimesdo

    little thinking in advance but may or may not minimize theaggregatecostsofdecision. Aswehaveseen, delegationsmayrequirelittlethinkinginadvance, atleastonthesubstanceoftheissuestobedecided, andtheburdensofdecisionwillbefeltbytheobjectofthedelegation. Of course some people think long and hard about

    whether andtowhom todelegate, andofcoursesomepeoplewhohave been delegated power will proceed by rules, presumptions,standards, small steps, picking, or even subdelegations. Note thatsmallstepsmightbeseenasanefforttoexportthecostsofdecisiontoonesfutureself.

    Itisanimportantsocialfactthatmanypeoplearerelievedoftheburdens of decision through something other than their ownexplicitwishes. Considerprisoners, thementallyhandicapped, youngchildren, or(atsometimesandplaces)women; there is a range ofintriguing cases in which society or law makes a second-orderdecisionon someoneelses behalf, often without any indication ofthatpersonsowndesires. Theusurpationofanothers decisions, orsecond-orderdecisions, is often based on a belief that the relevantotherwillsystematicallyerr. Thisofcourserelatesto the notion of24

    SeePhillipHoward, TheDeathofCommonSense(1996).

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    21 Second-OrderDecisions

    paternalism, which can be seen as arising whenever there isdelegationwithoutconsent.

    In some cases, second-orderdecisions produce something bestdescribedasMedium-Medium, with imaginable extensions towardModerately High-Moderately Low, and Moderately Low-ModeratelyHigh. As examples consider some standards, which, itwillberecalled, structurefirst-orderdecisionsbutrequireadegreeofworkon the spot, with thedegreedependingon thenature of theparticularstandard. Butafterunderstanding thepolarcases, analysisoftheseintermediatecasesisstraightforward, andhencewewillnotundertakethatanalysishere.

    Wenow

    turn

    to

    the

    contexts

    in

    which

    agents

    and

    institutionsfollowoneoranotherofthebasicsecond-orderstrategies.

    IV. Low-High(withSpecialReference toDelegation)

    A.InformalandFormalDelegations

    Asafirstapproximation, adelegationis a second-order strategythat reduces the delegators costs both before and at the time ofmaking theultimatedecision, through exportingthosecosts to thedelegate. Informaldelegationsoccurallthetime. Thus, forexample,one spousemaydelegate to another the decision about what thefamilywilleatfordinner, what investments tochoose, orwhat cartobuy;adietingteenagermaydelegate to his older sibling or bestfriend the decision whether and when desert may be eaten; anauthormaydelegate to his coauthor the decision how to handleissues within the latters expertise. These delegations often occurbecausetheburdensofdecisionarehigh for the delegator but lowforthe delegate, whomay have specialized information, whomaylackrelevantbiasesormotivationalproblems, orwhomaynotmind(andwhomayevenenjoy)taking responsibility for the decision inquestion. (These casesmay then be more accurately captured asspecialcases ofLow-Low.) The intrinsic costs of having tomaketh

    e d

    ecision

    ar

    e

    oft

    en

    count

    erbala

    n

    ced b

    y th

    e b

    en

    efit

    s

    of h

    avin

    gbeenaskedtoassumeresponsibilityforit(though thesemaybecostsratherthanbenefitsinsomecases). Thus somedelegatesaregladtoassumetheirrole;this isimportant to, though itisnotdecisive for,

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 22

    theethicalissuewhethertodelegate(considerthequestionofjusticewithin the family). And there is an uneasy line, raising knottyconceptual and empirical questions, between a delegation (with adelegator and a delegate) and division of labor (consider theallocationofhouseholdduties).

    Publicinstitutions, mostprominently legislatures, oftendelegateauthoritytosomeotherentity. Therearemanypossiblefactorshere.A legislature may believe that it lacks information about, forexample, environmental problems or changes in thetelecommunications market; the result is an EnvironmentalProtection Agency or a Federal Communications Commission.

    Alternatively,

    the

    legislature

    may

    have

    the

    information

    but

    find

    itselfunabletoforgeaconsensusonunderlyingvaluesabout, forexample,the right approach to affirmative action or to age discrimination.The legislaturemaybeawarethat itsvulnerabilityto interest-grouppressureswill leaditinbaddirections, and itmayhope and believethattheobjectofthedelegationwillberelativelyimmune. Interest-group pressures may themselves produce a delegation, as wherepowerfulgroupsareunabletoachieveaclearvictoryin a legislaturebut are able to obtain a grant of authority to an administrativeagencyoverwhichtheywillhavepower. Orthe legislaturemaynotwant to assume responsibility for some hard choice, fearing thatdecisions will produce electoral reprisal. Self-interested

    representativesmaywellfinditintheirelectoralself-interesttoenacta vague or vacant standard (the public interest, reasonableaccommodation of the disabled, reasonable regulation ofpesticides), andtodelegatethe taskofspecificationtosomeoneelse,secure in the knowledge that the delegate will be blamed forproblemsinimplementation.

    B. WhentoDelegate

    Obviouslyadelegationissometimesamistakeanabdicationofresponsibility, an act of unfairness, a recipe for more rather thanfewererrors. But when isdelegation the right option?Delegationdeserves to be considered whenever an appropriate delegate is

    available and there is a sense in which it is inappropriate for theagent to bemaking the decision by himself. Before delegating,comparisonwithotherpossibleapproachesmaywellbeinorder. Ascomparedwith making all first-order decisions on an all-things-

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    23 Second-OrderDecisions

    considered basis, a delegation promises to lower decision costs,certainlyfor the delegator and on certain assumptions on balance;thisdependson thecapacitiesofthedelegate (can he or shemakedecent decisions quickly?). If the delegate is trustworthy, thedelegationmaywellproducefewermistakes.Compared to a High-Low approach, a delegation will be

    desirableifthe legislature, or the delegator, is unable to generate aworkableruleorpresumption(andifanythingitcouldcomeupwithwould be costly to produce) and if a delegate would therefore dobetteron themerits. Thismaybethecaseonamultimemberbodythat isunabletoreachagreement, orwhen an agent or institution

    faces

    a

    cognitive

    or

    motivationalproblem

    ,

    such

    as

    weakness

    of

    will

    orsusceptibilitytooutsideinfluences. AdelegationwillalsobefavoredoverHigh-Low ifthedelegatorseekstoavoidresponsibilityforthedecisionforpolitical, social, or other reasons, though the effort toavoidresponsibilitymayalsocreateproblemsoflegitimacy, aswhen alegislator relies on experts to make value judgments aboutenvironmentalprotectionordisabilitydiscrimination.

    As comparedwith small steps or picking, adelegationmay ormaynotproducehigher totaldecisioncosts(perhapsthedelegateissloworaprocrastinator). Evenifthedelegationdoesproducehighertotaldecisioncosts, itmayalsoleadtoahigherlevelofconfidence intheeventualdecisions, which, ifthedelegateisgood, willbesound.

    It follows, unsurprisingly, that the case for delegationwill turn inlarge part on the availability of reliable delegates. In the UnitedStates, theFederalReserveBoardhasahighdegreeofpublicrespectand hence there is little pressure to eliminate or reduce thedelegation. But adelegatea friend, a spouse, an EnvironmentalProtection Agencymay prove likely to err, and a rule, apresumption, orsmallstepsmayemergeinstead.There is also the independent concern for fairness. In some

    circumstances, itisunfair todelegateto, for example, a friend or aspouse the power of decision, especially but not only because thedelegate isnot a specialist. Issues of gender equality arise when ahusbanddelegatestohiswifeall decisions involving the householdand the children, even if both husband and wife agree on thedelegation. Entirelyapartfromthisissue, adelegationbyone spousetoanothermaywellseemunfairif(say)itinvolvesachildsproblemswith alcohol, becauseitis an abdication of responsibility, away of

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 24

    transferringtheburdensofdecisiontosomeoneelsewho shouldnotbeforcedtobearthemalone.

    In institutional settings, there is an analogous problem if thedelegate (usually an administrative agency) lacks politicalaccountability even if it has relevant expertise. The result is thecontinuing debate over the legitimacy of delegations toadministrative agencies.25 Such delegations can be troublesome ifthey shift the burden of judgment from a democratically electedbodytoonethatisinsulatedfrompoliticalcontrol. So too, there isapossiblyillegitimateabdicationof authoritywhen ajudgedelegatescertainpowerstolawclerks(asisoccasionallyallegedaboutSupreme

    Court

    justices)

    or

    to

    special

    masters

    who

    are

    expert

    in

    complexquestionsoffactandlaw(asisallegedinconnectionwithaproposeddelegation in theMicrosoft litigation). Avoidance of responsibilitymaybeaseriousproblemhere.

    C.Complications

    Three important complications deserve comment. First, anydelegatemayitselfresorttomaking second-orderdecisions, and itisfamiliartofinddelegatesundertakingeachofthe strategiesthatwehavedescribed. Sometimes delegates prefer High-Low and hencegeneraterules;almosteveryoneknowsthatthisisthe typicalstrategyoftheInternalRevenueService, adelegateofCongressthat likesto

    proceed

    via

    rule.

    Many

    spouses,

    delegated

    the power

    of

    decision

    bytheir husbands orwives, operate in similar fashion. Presumptionsmaybefavoredoverrulesforthenow-familiar reasonthat theycanreduce ex ante costs and promote greater flow. Alternatively,delegatesmay use standards or proceed by small steps. This is thegeneral approach of the National Labor Relations Board, which(strikingly)avoidsruleswheneveritcan, andmuchpreferstoproceedcase-by-case. Or a delegate may undertake a subdelegation.Confrontedwithadelegationfromherhusband, awifemayconsultasiblingoraparent. AskedbyCongresstomakehard choices, thePresident may and frequently does subdelegate to some kind ofcommission, forsomeofthesamereasonsthat spurredCongressto

    delegateinthefirstinstance. Ofcourseadelegatemayjustpick. She

    25

    Compare David Schoenbrod, Power Without Responsibility (1995) withJerryMashaw, Chaos, Greed, andGovernance (1997).

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    25 Second-OrderDecisions

    may, forexample, choosetoflipacoin, or shemay decidewithoutdoingmuchthinkingaboutwhatdecisionisbest.The second complication is that the control of a delegate

    presentsapotentiallyseriousprincipal-agentproblem. How can thepersonwho hasmade the delegation ensure that the delegatewillnotmakeseriousandnumerousmistakes, orinsteadfritter away itstime trying to decidehow to decide? There are multiple possiblemechanisms of control. Instead of giving final and irreversiblepowersofchoicetothedelegate, apersonorinstitutionmight turnthedelegateintoamereconsultantoradvice-giver. Awiderangeofintermediaterelationshipsispossible. In thegovernmental setting, a

    legislature

    can

    influence

    theultimate

    decision

    by

    voicing

    its

    concernspublicly if an administrative agency is heading in the wrongdirection, and the legislature usuallyhas the power to overturn anadministrativeagency ifitcanmusterthe will to do so. Ultimatelythedelegatormayretainthepower toeliminatethedelegation, andtoensureagainst(whatthedelegatorwouldconsidertobe)mistakes,itmaybesufficient forthedelegatetoknow this fact. In informalrelations, involving friends, colleagues, and familymembers, thereare various mechanisms for controlling any delegate. Somedelegatesknow that they are only consultants; others know thattheyhavetheeffectivepowerofdecision. Allthishappensthrough arangeofcues, whichmaybesubtle.

    The thirdcomplicationstemsfrom the fact that at the outset,thecostsofasecond-orderdecisionof thiskindmaynotbesolowafterall, sincethepersonorinstitutionmusttakethe timetodecidewhether todelegateatalland ifso, towhom todelegate. Complexissuesmayarise about the composition of any institution receivingthedelegation;theseburdensmaybequitehighandperhapsdecisiveagainst delegation altogether. A multimember institution oftendividessharplyonwhethertodelegateandevenafterthatdecisionismade, itmayhavetroubledecidingon the recipientof thedelegatedauthority.

    D.IntrapersonalDelegationsandDelegationtoChance

    Thus farwehavebeen discussing cases in which the delegatorexports costs to some other party. What about the intrapersonalcase?On the one hand, there is no precise analogy between thatproblemandthecasesunderdiscussion. On theotherhand, people

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 26

    confronted with hard choices can often be understood to havechosen to delegate the power of choice to their future selves.Consider, forexample, suchdecisionsaswhether tobuyahouse, tohaveanotherchild, togetmarriedordivorced, tomovetoanewcity;insuchcasesagentswhoprocrastinatemayunderstandthemselvestohavedelegatedthedecisiontotheirfutureselves.There are two possible reasons for this kind of intrapersonal

    delegation, involving timing and content respectively. You maybelieveyouknowwhattherightdecisionis, butalsobelieveitisnotthe right timetobemaking thatdecision, oratleastnot the righttimetoannounceitpublicly. Alternatively, youmaynotknowwhat

    the

    right

    decision

    is

    and

    believe

    that

    your

    future

    self

    will

    be

    in

    abetterpositiontodecide. Youmay think that your future selfwillhave more information, suffer less or not at all from cognitivedifficulties, bias, ormotivationalproblems, orbeinabetterpositiontoassumethe relevantresponsibility. Perhapsyou are feeling underpressure, sufferingfromillness, ornotsureofyourjudgmentjustyet.In suchcases, thequestionof intrapersonal, intertemporalchoice isnot so far from the problem of delegation to others. It is evenpossible to see some overlapping principal-agent problems withsimilarmechanismsofcontrol, aspeopleimpose certain constraintsontheirfutureselves.

    From the standpoint of the agent, then, the strategy of small

    steps, like delay, can be seen as a form of delegation. Also, thestrategyofdelegationitselfmayturn into thatofpickingwhen thedelegateisachancedevice. WhenImakemyfuturedecisiondependon which card I draw frommydeck of cards, I've delegated mydecisiontotherandomcard-drawingmechanism, therebyeffectivelyturningmydecisionfromchoosingtopicking.

    V. High-Low(withSpecialReference toRulesandPresumptions)

    We have seen that people often make second-order decisionsthatarethemselvescostly, simplyinordertoreduce the burdens of

    later

    decisions

    in

    particular

    cases.

    When

    this

    process

    is

    working

    well,

    thereismuchtodobeforethefactofdecision, butonce thedecisionisinplace, thingsaregreatlysimplified.

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    27 Second-OrderDecisions

    A.DiverseRules,DiversePresumptions

    Wehave suggested that rules and presumptions belong in thiscategory, andfrequentlythisistrue. Butthepointmustbequalified;somerulesandpresumptionsdonotinvolvehighburdensofdecisionbefore the fact. For example, a rule might be picked rather thanchosendriveon the right-hand sideof the road, orspoonsto theright, forkstothe left. Especiallywhen what it is important is toallow all actors to coordinate on a single course of conduct, thereneed be little investment in decisions about the content of therelevantrule. Arulemightevenbeframednarrowly, soastoworkasakindofsmallstep. Acourtmightdecide, forexample, that a law

    excludinghomosexualsfrom the armed services is unconstitutional,andthisdecisionmightbeframedasarule;butthecourtsopinioncouldbeissuedinsuchawayastoleaveundecidedmostother issuesinvolving the constitutional status of homosexuals. Rules oftenembodysmallsteps. Ofcoursethe same points can bemade aboutpresumptions, which aresometimespickedrather than chosen andwhichmightbequitenarrow.

    For present purposes we focus on situations in which aninstitutionoranagentiswillingtodeliberateagooddealtogeneratea rule or a presumption that, once in place, turns out greatly tosimplify (without impairing and perhaps even improving) futuredecisions. This is a familiar aspiration in law and politics. Alegislaturemight, forexample, decidein favor of a speed limit law,partlyinordertoensurecoordinationamongdrivers, andpartlyasaresultofaprocessofbalancingvariousconsiderationsaboutrisksandbenefits. Peopleareespeciallywillingtoexpendagreatdealofefforttogeneraterulesin two circumstances:(1)when planning and fairnoticeareimportantand(2)when alargenumberofdecisionswillbemade.26

    Inmostwell-functioning legal systems, for example, it is clearwhat isandwhat isnotacrime. People need to know when theymay be subject to criminal punishment for what they do. TheAmericanConstitution istaken torequireadegreeofclarityin the

    crim

    in

    al

    law,

    and

    every

    would-b

    e t

    yrant

    kn

    ows th

    at r

    ules m

    ay b

    eirritatingconstraints on his authority. So too, the law of contract26

    SeeLouis Kaplow, Rules andStandards:An EconomicAnalysis, 42DukeLJ557(1992).

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    29 Second-OrderDecisions

    presumption)willbeaccurate, andthat itwill actually be followed.Third, and most obviously, High-Low is better when notrustworthy delegate is available, or when it seems unfair to askanotherpersonorinstitution tomakethe relevantdecision. Hencelegislatures tend in the direction of rule-likejudgment when theyhave little confidence in the executive; in America, parts of theCleanAirAct are a prime example of a self-conscious choice ofHigh-Low over delegation. Liberal democracies take theseconsiderations as special reasons to justify rules in the context ofcriminallaw:The lawdefiningcrimesisreasonably rule-like, partlybecauseofthe importanceofcitizenknowledgeaboutwhat counts

    as

    a

    crime, partly

    because

    of

    a

    judgment

    that police

    officers

    andcourtscannotbetrustedtodefinethecontentofthelaw.When would High-Low be favored over Low-Low (picking,

    small steps)?The interest in planning ishighly relevanthere andoftenpushesin thedirectionofsubstantialthinking in advance. Iftheagentorinstitutionhasfaithinitsabilitytogenerateagoodruleorpresumption, itdoesnotmakemuch sensetoproceedbyrandomchoiceorincrementally. Hence legislatureshaveoftendisplacedthecommonlawapproachofcase-by-casejudgmentwith clearrulessetout in advance; in England and America, this has been a greatmovementof the twentieth century, largely because of the interestin planning and decreased faith in the courts ability to generate

    goodoutcomesthroughsmallsteps.Of course mixed strategies are possible. An institution may

    producearuleto cover certain cases butdelegatedecision in othercases; or a delegate may be disciplined by presumptions andstandards;oranareaof law, orpractical reason, may be covered bysomecombinationofrule-boundjudgmentandsmallsteps.

    C.PrivateDecisions:OrdinaryPeople, IntrapersonalCollectiveActionProblems,andRecoveringAddicts

    Thus far we have been stressing public decisions. In theirindividual capacity, people frequently adopt rules, presumptions, orself-conscious routines in order to guidedecisions that they know

    might, in individual cases, be too costly to make or be madeincorrectlybecauseoftheirownmotivationalproblems. Sarahmightdecide, forexample, that shewill turndown allinvitationsfor out-of-town travelin themonth ofSeptember, orJohnmight adopt a

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 30

    presumptionagainstgoing toanyweddings or funerals unless theyinvolveclosefamilymembers, orFredmightmakeuphismindthatatdinnerparties, hewilldrinkwhatever thehost isdrinking. Rules,presumptions, androutinesofthiskindare an omnipresent featureofpracticalreason;sometimestheyarechosenself-consciouslyandasan exercise of will, but often they are, or become, so familiar andsimple that they appear to the agent not to be choices at all.Problemsmayarisewhen apersonfindsthathecannot sticktohisresolution, and thus High-Low may turn into High-High, andthingsmaybeasifthe second-orderdecisionhadnotbeenmadeatall.

    Some

    especially

    important

    cases

    involve

    efforts

    to

    solve

    the

    kindsof intertemporal, intrapersonal problems that arise when isolated,small-stepfirst-orderdecisions are individually rational but produceharm to the individualwhen taken in the aggregate. These casesmight be described as involving intrapersonal collective actionproblems.27Consider, forexample, thedecisiontosmokeacigarette(right now), or to have chocolate cake for desert, or to have analcoholicdrinkafterdinner, ortogambleonweekends. Smallsteps,which are rational choices when taken individually and whichproducenetbenefitswhentakenon theirown, can leadtoharmorevendisasterwhen theyaccumulate. There ismuch room here forsecond-orderdecisions. As a self-control strategy, a person might

    adopt a rule: cigarettes only after dinner; no gambling, ever;chocolate cake only on holidays; alcohol only at parties wheneveryone else is drinking. A presumption might sometimes workbetter:apresumptionagainstchocolatecake, with thepossibility ofrebuttalon specialoccasions, when celebrationisin theairand thecakelooksparticularlygood.Well-known privateagenciesdesignedtohelppeoplewith self-

    controlproblems(AlcoholicsAnonymous, GamblersAnonymous)haveastheirbusinessthedevelopmentofsecond-orderstrategiesofthisgeneralkind. Themoststrikingcasesinvolverecoveringaddicts,butpeoplewho are not addicts, andwho arenot recovering fromanything, often make similar second-order decisions. When self-control is particularly difficult to achieve, an agent may seek to

    27

    Cf. Thomas Schelling, Self-Command in Practice, in Policy, and in aTheoryofRationalChoice, 74Am. Econ. Rev. 1(1984).

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    31 Second-OrderDecisions

    delegateinstead. Whether adelegation(Low-High) ispreferabletoa rule or presumption (High-Low) will depend in turn on thevariousconsiderationsdiscussedabove.

    VI. Low-Low(withSpecialReference toPickingandSmall Steps)

    A.Equipoise,Responsibility,andCommitment

    Whymight an institution or agent pick rather than choose?Whenwouldsmallstepsbebest?At the individual level, it can beobviousthatwhen youare in equipoise, youmight aswell pick; it

    simply isnot worthwhile to go through the process of choosingwith itshigh cognitive or emotional costs. As we have seen, theresultcanbepicking inboth low-stakes (cereal choices) and high-stakes(employmentopportunities)settings. Pickingcanevenbesaidtooperateasakindofdelegation, wheretheobjectof thedelegationisfate,andtheagent loses the sense of responsibility thatmightaccompany an all-things-consideredjudgment. Thus some peoplesortouthardquestionsbyresortingtoachancedevice(likeflippingacoin).

    Small steps, unlike a random process, are a form of choosing.Highschoolstudentstend todatein thisspirit, atleastmostofthetime; often adults do too. Newspapers and magazines offer trialsubscriptions;the sameistruefor book clubs. Often advertisers (orfor that matter prospective romantic partners) know that peopleprefer small steps and they take advantage of that preference (nocommitments). In the first years of university, studentsneed notcommit themselvestoanyparticular course of study; they can takesmallstepsinvariousdirections, samplingastheychoose.On the institutional side, consider lotteries for both jury and

    militaryservice. The appeal of a lottery forjury service stems fromthe relativelylowcostsof operating the system and the belief thatany alternative device for allocationwould producemoremistakes,becauseitwould depend on a socially contentiousjudgment about

    wh

    o

    sh

    ouldb

    e

    servin

    g

    on

    jur

    ies,

    with

    possibly

    destruct

    iver

    esult

    s

    for

    thejurysystemitself. Thekeypointisthatthejuryissupposedtobeacross-sectionofthecommunity, andarandomprocessseemstobethe best way of serving that goal (as well as the fairest way of

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    33 Second-OrderDecisions

    of toomuch information. A particular casemayhave a surplus ofapparentlyrelevantdetails, andperhapsfuturecaseswill lackone ormore of the relevant features, and this will be the source of theconcernwith creatingwideprecedents. The existenceof(interalia)featuresXorYincaseA, missingincaseB, makesithazardous togenerate a rule in caseA that would govern case B. The narrowwriting and reception of the Supreme Courts decision in thecelebratedAmish case, allowing an exemption of Amish childrenfrommandatorypublicschooling, isanexample.Quite apart from the pressures of inadequate information, too

    much information, and disagreement, small steps might make

    special

    sense

    in

    view

    of

    the pervasive

    possibility

    of

    changedcircumstances. Perhaps things will be quite different in the nearfuture;perhapsrelevantfactsandvalueswillchange, andthusarulethat iswellsuitedtopresentconditionsmay become anachronistic.Thusitispossiblethatanydecisioninvolving theapplicationofthefirst amendment to new communications technologies, includingtheinternet, shouldbenarrow, becauseabroaddecision, renderedatthistime, wouldbesolikelytogowrong. On thisview, asmallstepisbestbecauseofthelikelihoodthatabroadrulewouldbemistakenwhenappliedtocasesnotbeforethecourt.

    In an argument very much in this spirit, Joseph Raz hasconnected a kind of small stepthe form usually produced by

    analogical reasoningto the special problems created by one-shotinterventions intocomplexsystems.29InRazview, courtsreasonbyanalogy in order to prevent unintended side-effects from largedisruptions. Similarly supportive of the small-step strategy, theGermanpsychologistDietrichDorner has done some illuminatingcomputerexperimentsdesignedtoseewhetherpeoplecanengage insuccessful social engineering.30 Participants are asked to solveproblems faced by the inhabitants of some region of the world.Through the magic of the computer, many policy initiatives areavailable to solve the relevant problems (improved care of cattle,childhood immunization, drilling more wells). But most of theparticipantsproduceeventualcalamities, becausetheydonot seethecomplex, system-wide effects of particular interventions. Only the

    29

    JosephRaz, TheAuthorityofLaw(1985).30

    SeeDietrichDorner, TheLogicofFailure(1994).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 34

    rareparticipantisabletoseeanumberofstepsdown the roadtounderstand themultiple effects of one-shot interventions on thesystem. The successful participants are alert to this risk and takesmall, reversiblesteps, allowingplanning tooccurovertime. HenceDorner, along with others focussing on the problems created byinterventions into systems,31 argues in favor of small steps. Judgesfacesimilarproblems, and incrementaldecisions are a goodway ofrespondingtotheparticularproblemofbounded rationality createdbyignoranceofpossibleadverseeffects.

    Fromthesepointswecanseethatsmallstepsmaybebetterthanrulesorthandelegation. Often an institution lacksthe information

    to

    generate

    a

    clearpath

    for

    the

    future;

    oftenno

    appropriate

    delegatehasthatinformation. Ifcircumstancesarechanging rapidly, anyruleorpresumptionmightbeconfounded by subsequentdevelopments.What is especially important is that movement in any particulardirectionshouldbereversibleifproblemsarise.The analysis is similar outside of the governmental setting.

    Agentsmight take small steps because they lack the informationthat would enable them to generate a rule or presumption, orbecausethedecisiontheyfaceisuniqueandnotlikelytoberepeated,sothatthereisnoreasonforaruleorapresumption. Orsmallstepsmayfollow from the likelihoodofchangeovertime, from the factthatalargedecisionmighthaveunintendedconsequences, or from

    thewishtoavoidoratleasttodeferthe responsibilityfor large-scalechange.

    VII. SummaryandConclusions

    A.Second-OrderStrategies

    ThediscussionissummarizedinTable2. Recallthatthetermslowandhigh refertotheoverallcostsof the decision, which arenotnecessarilybornebythe sameagent:with Low-High the costs aresplitbetweendelegatoranddelegate;withHigh-Lowtheymaysplitbetweenan institution (which makes the rules, say) and an agent

    (wh

    o

    followsth

    erules)

    .

    31

    SeeJamesScott, SeeingLikeAState(1998).

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    35

    Table2:Second-OrderStrategies

    Strategies Examples PotentialAdvantages PotentialDisadvantages AppropriateContext

    1. low-high:delegation

    spouses, friends;administrativeagencies

    relieffromdirectresponsibility forultimatedecisions;increasedchanceforgoodoutcomes

    problemsrelatingtotrust,fairness, andresponsibility; possiblehighcosts indecidingwhetherandtowhomtodelegate

    availabilityofappropriateandtrustworthydelegate;highburdensof, orperceived likelihoodoferrorin, decisionbydelegator

    2. low-low:picking, smallsteps, variousheuristics

    Anglo-Americancommon law;lotteries;bigpersonaldecisions

    lowoverall costs;reversibility; copingwithchangeandwithunintendedconsequences

    difficultyofplanning;highaggregatedecisioncosts;multiplemistakes

    equipoise/symmetryofpreferencesorvalues;aversionofdrasticchanges;fearofunanticipatedconsequences

    3. high-low:rules,presumptions,routines

    speedlimitlaws;legal formalism;criminal law;recoveringaddicts;rigid

    people

    lowcostsofnumerousdecisionsonceinplace;uniformity;facilitatesplanning

    difficultyofgeneratinggoodrulesorpresumptions;mistakesonceinplace

    sheernumberofanticipateddecisions/decisionmakers;repetitivenatureoffuturedecisions;need forplanning, confidence in

    ab

    ilit

    yt

    o

    gen

    er

    at

    e

    ex

    ant

    edecisions

    4. high-high Hamlet;HenryJamescharacters;dysfunctionalgovernments

    none (unlessdecisioncostsareactuallypleasanttoincuranddecisionsendupbeinggood)

    paralysis; unpopularity;individualor institutionalcollapse

    agencyor institutioncannotdootherwise

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 36

    B.DoPeopleMake Second-OrderDecisions?

    We have not yet discussed an important underlying issue: dopeople, orinstitutions, actuallymakeaself-consciousdecisionaboutwhich second-order strategy to favor, given the menu ofpossibilities?Sometimesthisisindeedthecase. Alegislaturemay, forexample, deliberateanddecidetodelegateratherthan toattempt togenerate rules; a court may choose, self-consciously, to proceedincrementally; having rejected the alternatives, a President mayrecommend a lottery system rather than other alternatives foradmittingcertainalienstothecountry. Thus itispossible to think

    of

    cases

    in

    which

    an

    in

    stitution

    or

    a

    person

    expressly

    makes

    an

    all-

    things-considereddecisionin favorofone or another second-orderstrategy.

    Sometimes, however, a rapid assessment of the situation takesplace, rather than a full or deliberative weighing of alternativecoursesofaction. This isoften thecase in privatedecisions, wherejudgments often seem immediate. Indeed, second-order decisionsmight be too costly if they were a product of an on-the-spotoptimizing strategy; so taken, they would present many of theproblemsoffirst-orderdecisions.

    As in the case of first-orderdecisions, it oftenmakes sense toproceed with what seems best, rather than to maximize in any

    systematic

    fashion,

    simply

    because

    the

    former

    way

    of proceeding

    iseasier (and thusmaymaximize once we considerdecision costs ofvarious kinds). For individuals, the salient features of the contextusuallysuggestaparticularkindofsecond-orderstrategy. Often thesameistrueforinstitutionsaswell.Theseareintendedasdescriptive points about the operation of

    practical reason. But at the political level, and occasionally at theindividualleveltoo, itwouldbebettertobemore explicit and self-consciousaboutthediversepossibilities, soastoensurethat societiesand institutions donot find themselvesmaking bad second-orderdecisions. Itispossible, forexample, tofindpathologicallyrigidrules;theSentencingGuidelinesareoftencriticized on this ground, and

    whetherornotthecriticismisjust, pathologicalrigidityisaproblemfor societies as well as individuals. Legal formalists, like JusticeAntoninScalia, repeatedlyargueforaHigh-Low strategy, buttheydosowithout engaging thepragmatic issues at stake, andwithout

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    37 Second-OrderDecisions

    showing that thisstrategyispreferabletothe realistic alternatives.32

    Oftenacourtorevenastatewoulddobesttoproceedviasmallsteps,insuchawayastoensurereversibility;thisisan importantmeansofavoidingtheproblemsassociatedwithsocialplanning, evenforthosewho donot believe that a general antipathy to state planning iswarranted. But it ispossible to find circumstances in which smallstepsleadtodisaster, bypreventing those whomustdealwith thelaw frompredictingitscontent. Peopledonotgenerallymakeself-conscioussecond-orderdecisions, andoftenthisisfortunate;butthediscussionherehasbeenintendedasaninitialsteptowardmaking itpossible to bemore systematic and conscious about the relevant

    options.

    C.Conclusion

    In thecourseofmakingdecisions, peopleareoften reluctant tocalculatethecostsandbenefitsofthealternatives. Insteadtheyresortto second-order strategiesdesigned to reduce the burdens of first-order decisions while producing a tolerably low number ofsuboptimal outcomes. This is a pervasive aspect of the exercise ofpracticalreason, andsecond-orderdecisionshavelargeconsequencesforindividuals, forinstitutions, andforsocieties.

    Some such strategies involve high initial costs but generate arelatively simple, low-burden mechanism for deciding subsequent

    cases.

    These

    strategies,

    often

    taking

    the

    form

    of

    rules

    orpresumptions, seem best when the anticipated decisions arenumerousandrepetitiveand when advance planning is important.Other strategiesinvolveboth low initial costs and low costs at thetimeofmakingtheultimatedecision. Theseapproachesworkwhena degree of randomization is appealing on normative grounds(perhaps because choices are otherwise in equipoise, or becausenoone should or will take responsibility for deliberate decision), orwhen thedecisionistoodifficulttomake(becauseof thecognitiveoremotionalburdensinvolvedin thechoice) or includes toomanyimponderablesandariskoflargeunintendedconsequences.

    Stillotherstrategiesinvolvelow initial costs but high, exported

    costs at the time of decision, as when a delegation is made toanotherpersonorinstitution, or(inametaphor)toonesfutureself.

    32

    SeeAntoninScalia, AMatterofInterpretation(1997).

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    CHICAGOWORKINGPAPERINLAWANDECONOMICS 38

    Delegations can take many different forms, with more or lesscontrolretainedbythepersonorinstitutionmaking thedelegation.Strategiesofdelegationmakesensewhenadelegateisavailablewhohas relevant expertise (perhaps because he is a specialist) or isotherwisetrustworthy(perhapsbecausehedoesnot sufferfrombiasor some other motivational problem), or when there are specialpolitical, strategic, or other advantages to placing the responsibilityfor decision on some other person or institution. Delegations cancreateproblemsofunfairness, aswhen delegatesare burdenedwithtasksthattheydonotvoluntarilyassume, orwouldnotassumeunderjust conditions, andwhen the delegation is inconsistent with the

    social

    role

    of

    the

    delegator,

    such

    as

    a

    legislature

    or

    a

    court.

    Hencedelegationscanbetroublingfromthepointofviewofdemocracyortheseparationofpowers.Thefinalsetofcasesinvolvehigh costsbothexanteandatthe

    time of decision, as in certain hopelessly indecisive fictionalcharacters, and in highly dysfunctional governments. We havemerely gestured in the direction of this strategy, which can beconsidered best only on the assumption that bearing high overallcostsofdecisionisanaffirmativegoodorevensomething torelish.This assumptionmight appear peculiar, but it undoubtedly helpsexplain some otherwise puzzling human behaviorbehavior thatoftenprovidesthemotivationtoconsidertheother, morepromising

    second-orderdecisionsdiscussedhere.

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    ThisWorkingPaper isapreliminarydraftdated5/24/98. Allrights

    reserved.

    Readers

    with

    comments

    should

    address

    them

    to:

    CassR. SunsteinKarlN. LlewellynDistinguishedServiceProfessorofJurisprudenceTheLawSchoolTheUniversityofChicago1111E. 60thStreetChicago, IL60637

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