SECO Engineering Services Database

June 12, 2013

Joey Nichols

System Project Engineer

Sumter Electric Cooperative, Inc.

2012• 17 employees• 4,670 Service Orders• 1,878 Work Orders • 140,899 Construction Man Hours Designed

SECO Service Planning Workload

2

How do you:• Track Performance?• Balance Workload?• Monitor Standards?

Improving a Fragmented System

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OR ?

Old System:• Note pads, emails, folders

• Important phone numbers• CIAC• Permits

• Scheduling Spreadsheets• Manual Workload Calculations

Improving a Fragmented System

4

Main Menu

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SERVICE ORDERS

• Customer service level accountability

• Vacation coverage and workload sharing

• Permanent Archive

• Standard Format

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WORK ORDERS

7

• Workflow Control• Permits• Easements• CIAC• Vegetation

• Exports to reporting• Warehouse• Scheduling• Inspections

Dashboard

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PRODUCTIVITY & WORKLOAD

• Group or Individual Reporting• CMH• Work Type• Work Pending

• Customer Service• Calls• Site Visits

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Inspections

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POLE INSPECTIONS

• Summary and recall of data

• YTD status

• Replaces manual spreadsheets

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Pole Inspections

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Pole Inspections

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Misc Reporting

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SCHEDULING

• SRD Based

• Exportable to Excel

• Filterable

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CRITICAL MATERIAL

• Early warehouse notification• NO RUSH MATERIAL ORDERS!

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Budget Reporting

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Engineering Services Database

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Questions?