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7/29/2019 SecA Group 10 Final
1/20
WHEN YOUR STAR PERFORMER CANT
MANAGE
Umang Agarwal (12PGP111Harshvardhan (12PGP017)
Venugopal (12PGP049)
Varun (12PGP012)
Aditya Polisetty (12PGP00
Indian Institute of Management Raipur
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AGENDA
SUMMARY / FACTS
ISSUES
POSSIBLE ACTIONS
STRENGTH / WEAKNESS
BEST SOLUTION
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Indian Institute of Management Raipur
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SUMMARY / FACTS
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Denver based Nuf Fun is a highly diversifiedmanufacturer of leisure based sporting products.
Vic, is the insensitive CEO who is more interested
in the numbers. Carver, the Head ofProduct Development on the
other side is a one man-army.
He does not give his subordinates the freedom tocome up with their ideas.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Verity Hinde was the Assistant head ofProductDevelopment, known as a great team player.
Complaints flooded Hinde that Carver wasnt beingclear in what he wanted from them.
Team members also felt that due recognitionwasnt
being awarded. In spite of all this, Vic continues with the attitude of,
if it aint broke, dont fix it as long as sales weregood with Carver at helm.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Indian Institute of Management Raipur
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ISSUES
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It concerns the R & D department and as the failureof alacrity the dependence on Carver increased
Carters Behavior threatens the long termsustainability of the firm
It inhibits innovation and the building of human
capital It undermine the employee motivation
Weakening the Nuf Fun ability to attract new talent
It might lead to a flight of talents to competitors
It concentrates R & D risk on Carver onl
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Deficient top management (not team oriented, poorlistening, wrong incentives and expectations)
Lack of corporate culture
Inefficient allocation of talents HR does not have a strategic dimension
Performance measuring is in term of financial
output only which is short term Employees morale is low
Carver is also accused of market design of his sub-ordinates under his name
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Indian Institute of Management Raipur
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POSSIBLE ALTERNATIVES
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ALTERNATIVE 1
Fire Carver
Promote Hinde to the head of the product development
departmentALTERNATIVE 2
Do not do anything
Retain Carver
Let him continue the way he is working
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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ALTERNATIVE 3 Vic need to have second dialogue with carver in which
two examine the facts on which their inference arebased and attempt to come up with a mutually agreedup on plan on action. In that conversation, Vic must play a stronger role than he
has in the past. Let carver know that he expects a change, not simple
acquiescence.
ALTERNATIVE 4 Make carver chief product design engineer (moving him
into more technical position) Put a team player as the head of the product development.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Indian Institute of Management Raipur
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STRENGTH / WEAKNESS ANALYSIS
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STRENGTHS
Better products can bedesigned.
Can help organization toget more profits.
He key can play key role indeveloping innovative andbetter systems to designand develop products
WEAKNESSES
Will de-motivate the rest ofthe employees.
As he is stealing the ideasof the team members it canforce them to leave theorganization.
If, for some reason, hedecides to quit, then theorganization would be in abad condition.
He can have more
bargaining power to get
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
Alternative 1 - Status Quo.
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STRENGTHS
Will increase the morale ofthe rest of the employees.
Restores faith in thesystem that no individual isgreater that the system.
Good relations in the officeand sustainability.
Motivation of theemployees will be better.
WEAKNESSES
May not be able developcompetitive products as hewas key in developingsuccessful products.
Can adversely affect thecompany.
Difficult to find a substituteof his caliber.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
Alternative 2- Fire Craver
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STRENGTHS
Can arrive at a plan as tohow to face the currentissues.
Will help both Craver andhis team to have betterrelations.
Good for the future of theorganization.
WEAKNESSES
Crave might get annoyed.
If the discussion fail. It may
force Crave to quit. In spite of the discussions
Craver may not want tochange his attitude.
It might be a solution forshort term, but it may not besustainable.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
Alternative 3 - Vic and Craver Second discussion
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STRENGTHS
Help him (Craver) focus onthe developing product andlessen the fatigue.
Will help the team as he willbe in charge of technicalaspects only.
Give opportunity for other
people to showcase theirskills/talent.
WEAKNESSES
This may lead tounderutilization of talent ofCraver.
Craver may not like thismove and can try to harm theorganization.
It may result in him quitting
the job. Vic may not find a better
person to lead adevelopment team and this
could affect the companyadversely.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
Alternative 4 - Move Craver to more technical job
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Indian Institute of Management Raipur
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BEST SOLUTION
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First, to create a culture that is inclusive, team oriented, anddiverse, Vic would have to remove Carver from the pedestalon which he himself has place him.
Second, he would have to get professional help to learn how
to create and participate in the kind of culture he wants thecompany to have.
Third, he would have to assemble a strong managementteam and learn to work with it on issues and goals involving
people, just as he does on financial objectives and productdevelopment goals.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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Fourth, he would need a director of human resources whocould help guide the culture so that, for example, an actionplan and new goals and processes-monitored on anongoing basis-would be developed following a retreat such
as the companys teambuilding workshop. Finally, he should ask Carver to change. But hed have to
stop giving Carver mixed signals on the one hand, tellinghim to listen to his team, and on the other, threatening to fire
him if his products are late. Despite his faint protests, Vic isreinforcing Carvers behavior.
Indian Institute of Management Raipur
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Facts IssuesPossibleActions
StrengthWeakness
Solution
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THANK YOU