SecA Group 10 Final

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    WHEN YOUR STAR PERFORMER CANT

    MANAGE

    Umang Agarwal (12PGP111Harshvardhan (12PGP017)

    Venugopal (12PGP049)

    Varun (12PGP012)

    Aditya Polisetty (12PGP00

    Indian Institute of Management Raipur

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    AGENDA

    SUMMARY / FACTS

    ISSUES

    POSSIBLE ACTIONS

    STRENGTH / WEAKNESS

    BEST SOLUTION

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    Indian Institute of Management Raipur

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    SUMMARY / FACTS

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    Denver based Nuf Fun is a highly diversifiedmanufacturer of leisure based sporting products.

    Vic, is the insensitive CEO who is more interested

    in the numbers. Carver, the Head ofProduct Development on the

    other side is a one man-army.

    He does not give his subordinates the freedom tocome up with their ideas.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Verity Hinde was the Assistant head ofProductDevelopment, known as a great team player.

    Complaints flooded Hinde that Carver wasnt beingclear in what he wanted from them.

    Team members also felt that due recognitionwasnt

    being awarded. In spite of all this, Vic continues with the attitude of,

    if it aint broke, dont fix it as long as sales weregood with Carver at helm.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Indian Institute of Management Raipur

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    ISSUES

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    It concerns the R & D department and as the failureof alacrity the dependence on Carver increased

    Carters Behavior threatens the long termsustainability of the firm

    It inhibits innovation and the building of human

    capital It undermine the employee motivation

    Weakening the Nuf Fun ability to attract new talent

    It might lead to a flight of talents to competitors

    It concentrates R & D risk on Carver onl

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Deficient top management (not team oriented, poorlistening, wrong incentives and expectations)

    Lack of corporate culture

    Inefficient allocation of talents HR does not have a strategic dimension

    Performance measuring is in term of financial

    output only which is short term Employees morale is low

    Carver is also accused of market design of his sub-ordinates under his name

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Indian Institute of Management Raipur

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    POSSIBLE ALTERNATIVES

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    ALTERNATIVE 1

    Fire Carver

    Promote Hinde to the head of the product development

    departmentALTERNATIVE 2

    Do not do anything

    Retain Carver

    Let him continue the way he is working

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    ALTERNATIVE 3 Vic need to have second dialogue with carver in which

    two examine the facts on which their inference arebased and attempt to come up with a mutually agreedup on plan on action. In that conversation, Vic must play a stronger role than he

    has in the past. Let carver know that he expects a change, not simple

    acquiescence.

    ALTERNATIVE 4 Make carver chief product design engineer (moving him

    into more technical position) Put a team player as the head of the product development.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Indian Institute of Management Raipur

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    STRENGTH / WEAKNESS ANALYSIS

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    STRENGTHS

    Better products can bedesigned.

    Can help organization toget more profits.

    He key can play key role indeveloping innovative andbetter systems to designand develop products

    WEAKNESSES

    Will de-motivate the rest ofthe employees.

    As he is stealing the ideasof the team members it canforce them to leave theorganization.

    If, for some reason, hedecides to quit, then theorganization would be in abad condition.

    He can have more

    bargaining power to get

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

    Alternative 1 - Status Quo.

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    STRENGTHS

    Will increase the morale ofthe rest of the employees.

    Restores faith in thesystem that no individual isgreater that the system.

    Good relations in the officeand sustainability.

    Motivation of theemployees will be better.

    WEAKNESSES

    May not be able developcompetitive products as hewas key in developingsuccessful products.

    Can adversely affect thecompany.

    Difficult to find a substituteof his caliber.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

    Alternative 2- Fire Craver

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    STRENGTHS

    Can arrive at a plan as tohow to face the currentissues.

    Will help both Craver andhis team to have betterrelations.

    Good for the future of theorganization.

    WEAKNESSES

    Crave might get annoyed.

    If the discussion fail. It may

    force Crave to quit. In spite of the discussions

    Craver may not want tochange his attitude.

    It might be a solution forshort term, but it may not besustainable.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

    Alternative 3 - Vic and Craver Second discussion

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    STRENGTHS

    Help him (Craver) focus onthe developing product andlessen the fatigue.

    Will help the team as he willbe in charge of technicalaspects only.

    Give opportunity for other

    people to showcase theirskills/talent.

    WEAKNESSES

    This may lead tounderutilization of talent ofCraver.

    Craver may not like thismove and can try to harm theorganization.

    It may result in him quitting

    the job. Vic may not find a better

    person to lead adevelopment team and this

    could affect the companyadversely.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

    Alternative 4 - Move Craver to more technical job

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    Indian Institute of Management Raipur

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    BEST SOLUTION

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    First, to create a culture that is inclusive, team oriented, anddiverse, Vic would have to remove Carver from the pedestalon which he himself has place him.

    Second, he would have to get professional help to learn how

    to create and participate in the kind of culture he wants thecompany to have.

    Third, he would have to assemble a strong managementteam and learn to work with it on issues and goals involving

    people, just as he does on financial objectives and productdevelopment goals.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Fourth, he would need a director of human resources whocould help guide the culture so that, for example, an actionplan and new goals and processes-monitored on anongoing basis-would be developed following a retreat such

    as the companys teambuilding workshop. Finally, he should ask Carver to change. But hed have to

    stop giving Carver mixed signals on the one hand, tellinghim to listen to his team, and on the other, threatening to fire

    him if his products are late. Despite his faint protests, Vic isreinforcing Carvers behavior.

    Indian Institute of Management Raipur

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    Facts IssuesPossibleActions

    StrengthWeakness

    Solution

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    Indian Institute of Management Raipur

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    THANK YOU