GANPAT UNIVERSITY

MBA SEM IV EXAMINATION

APRIL-JUNE 2019

Seat No. ------

IVAOlEMI ENTREPRENEURSHIP AND MANAGEMENT OF INNOVATIONS

TIME: 3HRS MARKS:40

Instructions: 1. All the questions are compulsory. 2. This is a close book examination. 3. Figure on the right indicates marks of the question.

Q # 1 Explain the concept of Entrepreneur. What are the maJor entrepreneurial (8) competencies.

Q # 2 "Developing countries are fertile ground for imitative rather than innovative (6) entrepreneurs."- Discuss.

Q # 3 Elaborate different sources of financing a project. (6)

Q # 4 What is the difference between an idea and an entrepreneurial opportunity? What (6) defines a good opportunity?

Q # 5 Discuss the concept of Sickness in SSI sector. Discuss causes of sickness in SSI in (6) India.

Q # 6 Write Short Notes on the Followings: (8)

a) Creativity and Innovation

b) Impmiance ofFamily businesses

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Seat No. -----GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION

APRIL-JUNE 2019

IVA02MCS MANAGEMENT CONTROL SYSTEMS

TIME: 3HRS Marks:40

Q # 1 What is a Management Control System? Explain in detail the basic elements of control (5)

Q # 2 Explain how budgeting is useful as a tool for control.

Q # 3 Design a management control system of a service organization ofyour choice.

(5)

(5)

Q # 4 Differentiate between financial and non-financial performance measures. (5)

Q # 5 Define the term Responsibility Centre. Explain the mechanics of setting up Investment (5)

Centre Control.

Q # 6 Both, formal and informal systems influence human behaviour in organizations. This in (5)

turn affects the allignment of individual goal and organization goal achievement. Explain the effects of external and internal factors over the human behaviour in a control system.

Q # 7 Read the following case and answer the questions given at the end of the case.

Mr.Kamal Nayan joined a Office Manager, Industrial Products

Limited, Mumbai after coming back from U.S.A. from where he got his

M.B.A. degree with specialization in personnel management. He was

young and energetic and believed in results. Before proceeding to U.S.A.,

he had several years of experience in India in difiereut capactites. \Vhen

Mr. Nayan joined Industrial Products Limited, its office time \\'as 10.30

A.NL to 5.30 P.M. He felt that the timing should be changed to 10.00 A.M.

to 5.00 P.M. because he knew that office personnel in U.S.A. did not work

after 5.00 P.M. He thought this to be true for India also and to ensure more

availability of effective time for office: he changed it to 10.00 A.M. to 5.00

P.M .. He announced the change officially,

No one reacted initially but after two days, Mr.Nayan received

a written memorandum by al1 office personnel that old office timing

be restored. Mr.Nayan did not yield to this demand. However, he was

convinced that the first step was to build co-operative spirit among his

employees through informational get together. Therefore, he prepared a

scheme of having monthly dinner patty of all members of the office. In the

party, all members were to bring their home-made dishes . Their wives and

(10)

children were to be encouraged to attend the monthly dinner party. The

scheme was announced through placing it on the information bulletin of

the company. The notice also invited suggestions from the members for

making the scheme successful. Tvw weeks elapsed and no suggestion came,

On one occasion when the day V·tas nearing for the first dinner meeting. he

overheard the following conversation between two of his office members.

First employee: "So, what are you bringing for the party? As for myself~ I will bring Bhelpuri".

Second employee: "I will bring Chana". (Both laughed)

Mr.Nayan felt that nobody seemed to he concerned in his scheme.

Questions: 1. What were the reasons for not supporting the actions of Mr. Kamal Nayan by his

employees? 2. Advise Mr. Kamal Nayan how he should proceed in the matter.

(10)

Seat No. ___ _

TIME: 3 HRS

Instructions:

GANP AT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019 IV A08IMA INSURANCE MANAGEMENT

1. All Questions are compulsory. 2. Figures to the right indicate marks of each question

Q # 1 What is Actuary service? Explain the responsibilities of actuaries.

Marks:40

(08)

Q # 2 Discuss the registration of Insurance companies in India. Also discuss action in case of (08) default by insurance company.

Q # 3 Write a note on (A)Protection of Policy Holders Interests. (04)

(B) Re-Insurance in India. (02)

(C)Social Obligations for Insurer in India (02)

Q # 4 Discuss Direct Marketing as tool of Marketing used in Indian Insurance Industry. (08)

Q # 5 Write a note on TPA with discussing its role. (08)

END OF PAPER

Seat No. ___ _ GANPAT UNIVERSITY

M.B.A. SEMESTER- 'IV EXAMINATION APRIL - JUNE 2019

!:\1A08MHS MANAGING HOSPITALITY SERVICES TIME: 3 HRS Marks:40

Instructions: (as per the requirement of the subject question paper) 1. This is closed book examination 2. All questions are compulsory 3. Be precise and to the point in your answers.

Q # :1. (15) (A} Provide hotel classification on size, ownership and star classification 5;~.s+(!,W) . (B) "!JeAII t•.+J and discuss influencing factors for pricing (charging) room rates.

(C) What is food and beverage cost control function? How cost-volume profit analysis is carried out.

Q# l (l\) Discuss licenses, and permit process for hotels and restaurant business with (10)

example.

(B) Explain the importance and sub fuJldions of house keeping (5)

Q #:3 What are the current trends in hospitality management in India detail with (10) I example?

TIME: 3 HRS

Instructions:

GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019 IV AOSSMA SERVICES MARKETING

1. This is closed book examination.

Seat No. ----

Marks:40

2. All questions are compulsory to answer and figure to the right indicate marks of that questions.

Q # 1: Briefly discuss the heterogeneity aspect of service. What are the marketing (08) challenges created by heterogeneity and discuss possible solutions of the same.

Q # 2: Discuss the pros and cons of having the customer involved in the production (08) process.

Q # 3: Explain the concept of service blue print with suitable example. (08)

Q # 4: Write short note: Sevice Encounters (08)

Q # 5: Write a short note: Service Recovery. (08)

____________ END OF PAPER _____________ _

Seat No. ___ _

GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL -JUNE 2019 IV A06SMB Strategic Marketing and Brand Management

TIME: 3 HRS Marks:40

Instructions: 1. This is closed book examination 2. All questions are compulsory 3. Be precise and to the point in your answers.

Q # 1 (15) (A) You are hired as brand manager for one of the "Walt Disney" you manager has

asked you to do a brand "stretching", discuss in which direction you will stretch the brand and why?

(B) Think of brand that you are admire the most in the automobile segment. Identify its brand elements and assess their ability to contribute to brand equity according to choice criteria.

(C) One of the leading brand "Saffola" edible oil is struggling to keep hold on their customer, as they are facing heavy competition from the "Adani Wilmar". As brand manager of Marico industry who is owning the brand "Saffola", your manager has asked to come up with SWOT analysis of Brand, along with suggestion to focus one two strategy of marketing which will give impact on gaining more customers brand

Q # 2 RCB is one of the strongest team among all IPL team, but they are yet to win (15)

the IPL trophy , due that their brand value is going down . Discuss the brand equity model of the " RCB " IPL team , please discuss the marketing strategy and brand management to improve the brand "RCB"

Q # 3 "Perfettie Van Melle" is one of the leading brands in India for the candy and (10)

moth fresher (Center Fresh, Happydent, Center Fruit, Big Babol, Alpenliebe, Chupa Chupa, and Mentos) .Tag line of company is "We sprinkles our brands and products with log of imagination and creativity". Their majority of market share is dominated from the urban and metro city, but the market itself is reached to the saturation point. Banding and marketing team has started brainstorming on strategy and plan to increase the customer based on rural India. Please discuss in details your plan for the same. You being manager get a change to design the marketing strategy and brand management for the same. Please discuss same in detail.

End of Paper

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TIME: 3 HRS

Instructions:

GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019 IV A07RMA RETAIL MANAGEMENT

1. This is a closed examination. 2. All the questions are compulsory 3. Figures to the right indicate weightage of an individual question.

Seat No. ----

Marks:40

Q#l What is e-retailing? Explain the problems and prospects of e-retailing in (6) Indian Context.

Q#2 Which are the major and minor store maintenance operations you would (6) need to undertake if you are the store manager of a Hypermarket?

Q#3 Explain the factors that contribute to the success of a retail outlet location. ( 6)

Q#4 Explain the objectives of merchandise management and discuss the (8) components of the merchandise mix.

Q#5 Do you feel that cost of employee turnover is higher with respect to retail (8) sector? How a retail sector can retain the employees? Work force diversity imparts an important place in retail sector. Discuss the statement critically.

Q#6 How shall you manage the elements of store atmospherics for a store ( 6) offering all products and solutions for infants and young children and old

people?

----END OF PAPER---

Seat No. --------GANPAT UNIVERSITY

M.B.A. SEMESTER IV EXAMINATION APRIL-JUNE 2019

IVAOSWCM WORKING CAPITAL MANAGEMENT TIME: 3 HRS. WT.: 40

Q:1 What is working capital? Explain the Relative Asset Liquidity and Relative 10 Finance Liquidity along with various policies of working capital financing

Q:2 Following information is available from Krishna Ltd. 5' Raw materials Rs. 100 Direct labour Rs. 60 Overhead Rs. 40 Profit Rs. 50

The following further particulars are available: Raw materials in stock, on average, 1 month; Materials in process: 0.5 month; Finished goods in stock, on average, 1.5 month. Credit allowed by suppliers is 2 month; Credit allowed to debtors is 3 months; Average time-lag in payment of wages and overhead expenses is 1 month. 25% of the output is sold against cash; cash in hand and at bank is desired to be maintained at Rs 100000. You are required to prepare a statement showing the working capital needed to finance a level of activity of 50000 units of production.(Y ou have to take 12 month for the calculation purpose)

Q:3 Consider the data for Ganesh Ltd. and do ABC analysis 5' Items 1 2 3 4 5 6 7 Units 20000 10000 32000 28000 60000 30000 20000 Cost 60.8 102.4 11 10.28 3.4 3 1.3

Q:4 Abhinandan Limited reqmres steel for 1ts fabncat10n work. The probability 10 distributions of the daily usage rate and the lead time for procurement are given below. These distributions are independent.

Daily usage rate Probability Lead time Probability in tonnes in days

2 .4 5 .1 3 .4 8 .6 4 .2 10 .3

The stock-out cost is estimated to be Rs.7,000 per ton. The carrying cost is Rs.l,SOO per ton per year.

Required: (a) What is the optimal level of safety stock? (b) What is the probability of stockout?

Q:5 Discuss the credit policy variables and its impact on the working capital and 10 profitability

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GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019

Seat No.

IV A06IFM INTERNATIONAL FINANCIAL MANAGEMENT

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TIME: 3HRS Marks:40 Instructions:

1. Figures to the right indicate marks of each question. 2. All questions are compulsory. 3. This is closed book examination

Q#l How is international finance different from purely domestic finance? (7)

Q#2 Assume you are a trader with Deutsche Bank. From the quote screen on your (7) computer terminal, you notice that Dresdner Bank is quoting €0.7627/$1.00 and Credit Suisse is offering SF 1.1806/$1.00. You learn that UBS is making a direct market between the Swiss franc and the euro, with a current €/SF quote of 0.6395. Show how you can make a triangular arbitrage profit by trading at these prices. (Ignore bid-ask spreads for this problem.) Assume you have $5,000,000 with which to conduct the arbitrage. What €/SF price will eliminate triangular arbitrage?

Q#3 Discuss various types of instruments issued in international bond market. (7)

Q#4 What is balance of payment accounting? Discuss the component of balance of (7) payment and also discuss the term unilateral transfers.

Q#S Explain the different types of currency derivative products. (7)

Q#6 Suppose that the annual interest rate is 5 percent in the United States and 8 percent (5) in the UK and that the spot exchange rate is $1.5/£ and the forward exchange rate with one year maturity, is $1.48/£. Assume that the arbitrager can borrow up to $1,000,000 or £666,667.

a. Determine whether interest rate parity (IRP) is currently holding. b. If IRP is not holding, how would you carry out covered interest arbitrage?

Show all the steps and determine the arbitrage profit.

'END OF PAPER'

Page 1 of 1

GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019

Seat No.: ____ _

IVA07SFM: STRATEGIC FINANCIAL MANAGEMENT

TIME: 3HRS MARKS: 40

Instructions:

1. All the questions are compulsory.

2. It is a closed book examination.

3. Figures on the right side indicate the marks of respective questions.

4. Answer the question(s) as per the given marks.

Q # 1 MSN Co. Ltd. has an investment proposal, requiring an outlay of Rs. 2,00,000. The (06)

investment proposal is expected to have 2 years economic life with no salvage value. In year

1, there is a 0.30 probability that CFAT will be Rs. 80,000; 0.40 probability that CFAT will

be Rs. 1,10,000 and 0.30 probability that CF AT will be Rs. 1 ,50,000. The probabilities

assigned to CF AT for year 2 are as follows:

CFAT1 = Rs. 80,000 CFAT1 = Rs. 1,10,000 CFAT1 =Rs. 1,50,000

CFAT2 Probability CFAT2 Probability CFAT2 Probability

40,000 0.20 1,30,000 0.30 1,60,000 0.10

1,00,000 0.60 1,50,000 0.40 2,00,000 0.80

1,50,000 0.20 1,60,000 0.30 2,40,000 0.10

The company's cost of capital is 8 percent. Use the decision tree approach to recommend

whether the investment proposal should be accepted or not.

Q # 2 ABC Co. Ltd. is considering the purchase of a large equipment to setup its factory in a (06)

backward region for Rs. 12,00,000. The equipment is expected to have an economic useful

life of 8 years. The equipment can be financed either with an 8 year term-loan at 14 percent

interest repayable in equal installments of Rs. 2,58,676 per year or by an equivalent amount

of lease rental year. In both cases, payments are due at the end of the year. The equipment is

subject to the straight line method (SLM) of depreciation for tax purposes. Assuming no

salvage value after 8 years useful life and 50 percent tax rate, which of the financing

alternatives (i.e. lease or purchase) should the company select?

Q # 3 The turnover of World Co. Ltd. is Rs. 60,00,000 of which 80 percent is on credit. Debtors are (06)

allowed one month to clear off the dues. The factor is willing to advance 90 percent of the

bills raised on credit for a fee of 2 percent a month plus a commission of 4 percent on the

total amount of debts. As a result of this arrangement, the company is likely to save Rs.

21,600 annually in management costs and avoid bad debts at 1 percent on the credit sales.

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•

A bank has come forward to make an advance equal to 90 percent of the debts at an annual

interest rate of 18 percent. However, its processing fee will be 2.5 percent on the debts.

Would you accept factoring or the offer from the bank?

Q # 4 The Hypothetical Co. Ltd. wants to acquire Target Co. Ltd. The balance sheet of Target Co. (06)

Ltd. as on March 31 (current year) has the following assets and liabilities:

Q#5

(A)

(B)

Q#6

(A)

(B)

Balance Sheet

Liabilities Amount Assets Amount

Equity share capital 3,00,000 Cash 10,000

(30,000 shares ofRs. 10 each) Debtors 15,000

Retained earnings 1,00,000 Inventories 85,000

12% Debentures 1,00,000 Plant and equipment 5,50,000

Creditors and other liabilities 1,60,000

6,60,000 6,60,000

Additional information:

1) The shareholders of Target Co. Ltd. will get 1 share in Hypothetical Co. Ltd. for

every 2 shares; the shares of Hypothetical Co. Ltd. would be issued at its current

market price of Rs. 15 per share. Debentureholders will get 13% convertible

debentures in the purchasing firm of the same amount. The external liabilities are

expected to be settled at Rs. 1,50,000. Further, it is estimated that debtors and

inventories are expected to realize Rs. 90,000.

2) It is expected that the cash inflows after taxes from the new machine will be Rs.

1,50,000 per year for next 6 years of the useful life of the machine. The expected

salvage value of plant at the end of its useful life is Rs. 50,000.

3) The firm's cost of capital is 12%.

Advise the company regarding the financial feasibility of the acquisition.

Explicate the term "Sensitivity Analysis" along with its pros and cons.

How operating lease is different from that of financial lease?

What is meant by "Merger"? Discuss the potential economic advantages associated with it.

Briefly explicate the concept "Financial Restructuring".

END OF PAPER

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GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2019

Seat No.

IV AOSLEH LEGAL ENVIRONMENT OF HRM TIME: 3HRS

Instructions: 1. Substantiate your answers with relevant examples. 2. Figures to the right indicate the individual marks of each question.

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Marks:40

Q#l

Q#2

Explain in detail the major provisions of The Payment of Gratuity Act, 1972

Write short notes on the following :

a. Principal ofNotional Extension ofEmployment

b. Difference between Lay off and Retrenchment

(08)

(08)

Q # 3 Given below are certain labor laws related scenarios followed by questions. (08) (A) Our company has started a fund called 'Family Benefit Fund' for the benefit

of its employees. It is of the opinion of the management that such a fund would substitute the obligation ofthe company to pay its employee gratuity as per the Payment of Gratuity Act, 1972. Please advise if the understanding is correct.

(B) We are an engineering company engaged in construction, service and maintenance of electric installations. We have 40 technical workers to perform maintenance work on the premises of the client companies under the supervision of engineers. We have employed these technical workers on daily wages. Their contention is that they are paid very low wages and they are now demanding minimum wages from us. Are we liable under a law to pay minimum wages?

Q # 4 Explain in detail the major benefits available to the workers in case of occupational (08) diseases a per The Workmen's Compensation Act, 1923.

Q # 5 What are the maternity benefits available to the female workers as per The (08) Maternity Benefit Act, 1961.

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GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL -JUNE 2019

Seat No.

IV A06SHR Strategic Human Resource Management TIME: 3 HRS

Instructions: 1. All questions are compulsory.

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Marks:40

2. Figure indicated at left side of each question indicates the weightage of the question.

Q # 1 Discuss strategy for Talent Management within an organization with reference to (05) increasing relevance of technology and AI-driven tools in the talent management practice.

Q # 2 Describe contemporary Knowledge Management practices to retain knowledge (05) within organization.

Q # 3 How would you draw strategy for LGBTQ inclusion at the workplace? (05)

Q # 4 Explain drawbacks of traditional manager-driven performance appraisal depends (08) on opinion of single person along with new ways of reviewin_g performance of employees.

Q # 5 Discuss over Anywhere Anytime as Workplace Diversity supported by today' s (05) technology

Q # 6 What can be the support industries extend to the students to make them (05) employable ready? Explain it with real time examples.

Q # 7 Elaborate on how HR function re-invention can be done with latest tools and (07) technology that helps process improvements and decision making.

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Seat No. ----GANPATUNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION APRIL- JUNE 2019

IVA07IHRINTERNATIONAL HUMANRESOURCE MANAGEMENT TIME:3HRS

Instructions: 1. All questions are compulsory. 2. It is a closed book examination. 3. Figures to the right indicate full mark of the question.

Q#l

Q#2

Q#3

Q#4

Q#S

Draw and describe the phases of cultural adjustment that an expatriate experiences during the first move to a host country.

Outline the main characteristics of the four approaches to international staffing.

You are the Group HR director for a small company that has begun to use international assignment. You are considering using an external consulting firm to provide pre-departure training for employees, as you do not have the resources to provide this 'in house'. What components will you measure the effectiveness of the pre-departure training program provided by this external consultant?

What are the problems in cross cultural communication and how can it be improved?

How have trade unions responded to multinationals? Have these responses been successful?

END OF PAPER PAGE 1 OF 1

Marks:40

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Seat No. ----GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION MARCH-JUNE 2019

IV A07GSC GLOBAL SUPPLY CHAIN MANAGEMENT TIME:3HRS. WT.: 40 Marks Instructions:

1. Ibis is a closed book examination. Figures to the right indicate marks of each question. 2. All the questions are compulsory.

Q # 1 F oodworld, a grocery store, carries a particular brand oftea that has a daily demand of (8) 20 units and a standard deviation of 5 units. Its current supplier sells tea to Foodworld at Rs . 50 per unit but requires two weeks lead time. Foodworld has an alternative supplier who is willing to supply at Rs. 49.50 per unit but requires three weeks of lead time and insists on a minimum order size of 500 units per order. The company has an ordering cost of Rs 200 per order and an inventory carrying cost of 25 percent. The management at F oodworld is of the view that a target level of one stock out in two years is acceptable for grocery items. Which supplier should the company choose?

Q # 2 A company is examining two alternative choices for moving goods from its plant in (8) Thane to its depot in Chennai. It has been traditionally shipping goods in the full truck load (FTL) mode so as to save transportation costs. Its finance department has been complaining about high inventories at Chennai. A full truck load results in a sbipment size of 160 units while less than full truck load (L TL) sbipments allow the firm to get lots of 40 units each. The average demand at the Chennai depot is 80 units per month. The cost of the product is Rs 500 per unit and the finn works with an inventory carrying cost of 20 percent. Shipping through the FTL mode results in a transport cost of Rs 40 per unit while the LTL mode shipment results in a transport cost of Rs 50 per unit. Should the company shift to L TL sbipment? The finn realizes that L TL shipments result in damages of 1 percent of the goods sbipped. How will tbis information affect -the decision? Show calculations.

Q # 3 What is the bullwhip effect and what are the main causes of the bullwbip effect? What (8) can a finn do to minimize demand distortions across the chain?

Q # 4 What is vendor managed inventory (VMI)? Explain with example. (8)

Q # 5 Explain the concept of value density in the field of transportation. What 1s its (8) significance in the field of transportation?

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