Job Description Form

Business Analyst

Position DetailsPosition Number: 04005016 and 04005017

Classification: Level 6

Award / Agreement: PSA 1992 / PSGOCSAGA 2017

Organisational Unit: Corporate Operations / Finance and Business Services

Location: Perth Metropolitan Area

Classification Evaluation Date: 31 May 2017

JDF Review Date: 20 November 2018

Reporting RelationshipsThis position reports to:

04004064, Senior Manager Finance Business Support, Level 8

Positions Under Direct Supervision:

This position has no subordinates.

__________________________________________________________________________Business Analyst, Level 6

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People, Place, Home

People, Place, Home

About the Department

The Department of Communities’ mandate is fundamentally about providing pathways to individual, family and community wellbeing. The Department’s direction centres on building safe, strong, secure and inclusive communities that empower individuals and families across Western Australia to lead fulfilling lives.

The Department’s functions and services include disability services; child protection and family support; social and affordable housing; youth justice; community initiatives and remote regional services reform.

The Department provides the opportunity to implement client centred services within a single outcome based framework across community services in Western Australia. This framework also provides for a specific focus on delivering integrated, place based services, recognising that community and individual needs vary significantly between metropolitan and regional communities.

The Department promotes diversity and embraces a high standard of equal opportunity, health and safety, and ethical practice. All employees are required to comply with relevant safety procedures/guidelines and equal opportunity principles at all times.

Role Statement

This position is responsible for providing consultancy on business improvement opportunities, monitoring and delivering operational reporting across Finance and Business Services, and proposing and developing business solutions to meet the changing needs of the Department of Communities.

__________________________________________________________________________Business Analyst, Level 6

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People, Place, Home

Duties and Responsibilities1. ANALYSIS, MONITORING AND REPORTING

1.1. Monitor and analyse performance across Finance and Business Services to identify positive or negative trends to inform continuous improvement or intervention strategies.

1.2. Analyse performance reporting to proactively highlight a mismatch of resources to customer needs.

1.3. Monitor reports to help inform anecdotal advice on client needs across Finance and Business Services.

1.4. Prepare reports identifying key findings and causal factors that have resulted in performance trends.

1.5. Coordinates the development of business cases (change documentation) for consideration by the key stakeholders.

1.6. Coordinates and undertakes comprehensive business analysis and research to provide the necessary data, trends and future activity that will impact on the development of business cases and implementation planning.

2. BUSINESS IMPROVEMENT

2.1. Consult with Managers and actively participate in the business improvement process for Finance and Business Services.

2.2. Analyse and advise on performance across Finance and Business Services to help inform the Business Solutions and Issues Management functions on where resources could be better targeted.

3. COMMUNICATION

3.1. Communicates with all areas of the Department on the key findings of performance analysis and participates in discussions on areas for potential improvement.

3.2. Maintains effective working arrangements with Finance and Business Services staff and all business areas of the Department.

3.3. Ensures adequate and ongoing support, including training and change management.

3.4. Develops user guides and system training methods as required.

4. OTHER

4.1. Applies equal opportunity, Occupational Health and Safety, and ethical principles and practices in all aspects of this role.

4.2. Performs other duties as directed.

__________________________________________________________________________Business Analyst, Level 6

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People, Place, Home

Essential Work-Related Requirements (Selection Criteria)

1. Proven communication and interpersonal skills together with the ability to liaise with others at all levels.

2. Ability to lead and work effectively in a team to deliver quality outcomes.

3. Demonstrated analytical and problem-solving skills.

4. Good organisational and prioritising skills together with the capacity to utilise initiative in a demanding environment.

5. Demonstrated ability to analyse and define business requirements including process redesign.

6. Understanding of current technologies and the ability to incorporate them with business development solutions.

7. Working knowledge and capability in data analysis and business analyst techniques.

Desirable Work-Related Requirements (Selection Criteria)

1. Working knowledge of Microsoft Dynamics AX and D365 Finance Operations

__________________________________________________________________________Business Analyst, Level 6

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