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SE CAN 29 th February Nicky Jones. Overview. Warm Front scheme re-opened April 2011 Revised changes to the qualifying criteria have made it difficult to find eligible households 2011-12 budget £110 million with additional £10 million from Dept of Health. Next year’s budget £100 million - PowerPoint PPT Presentation
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SE CAN29th FebruaryNicky Jones
Overview
Warm Front scheme re-opened April 2011
Revised changes to the qualifying criteria have made it difficult to find eligible households
2011-12 budget £110 million with additional £10 million from Dept of Health. Next year’s budget £100 million
£30 million underspend – money will go back to Treasury and not carried over as in previous years
Promotion
Joint mailshots
• This month - Arun
• Planned to go any day now - Chiltern and Dartford
• In discussions with Winchester, Horsham, Milton Keynes, Tonbridge & Malling, Brighton & Hove, Tunbridge Wells, Isle of Wight
Promotion
Other activity
• A5 flyers in with other mailings, doctors surgeries, libraries, etc.
• Leaflets – email [email protected]
• Articles for newsletters and press releases
Projects
National
• Working with the 6 major utility companies on making Warm Front referrals
• Citizens Advice Bureau having joint branded Warm Front leaflets
• Recent Direct Marketing campaign to over 600,000 potential Warm Front customers
Projects
South East
• Working with Wealden on a rural project – training energy champions, community organisation workshops, parish events
• Working with NEA and Local authorities to promote Warm Front uptake
Year-to-date
South East
• Received over 4,500 qualifying referrals
• Spend nearly £17 million
• Cavity wall insulation – 224
• Loft insulation – 448
• Heating works – 4,573
Eligibility reminder
• Pension Credit - guaranteed or savings credit
• Income-related Employment and Support Allowance that includes a work related activity or support component
• Income Support or Income-based Jobseekers Allowance and have one of the following:-
- parental responsibility for a child under 5
- child tax credit (which must include a disability or severe disability element for a child or young person)
- disabled child premium
- disability premium (enhanced or severed disability element premium)
- pensioner premium (higher or enhanced pensioner premium)
Stakeholder contacts
Useful contacts
- For any customer enquiries by stakeholders [email protected] or call 0191 247 3822
- For customer complaints [email protected] or call 0800 316 2814
- For any system breakdown 0800 408 1437
