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SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

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Who Are We? Common Room Common Room is a consultancy that promotes collaborative practice and advocates young people’s views and experiences. We start with what we have in common. Whoever we are - young person, adult, practitioner, policymaker - we all want to be heard, to have our views and experience valued and to feel in control of our lives. We all just have different perspectives and experiences of the same situations and all have expertise to share. We believe it’s better to work together to find our common ground, use our collective expertise, and be partners in change

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Page 1: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

SDCCG Outcomes Framework Project

Workshop 1 (Data Managers and Service Leads)

Page 2: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

Who Are We?

CORCVisionThat what is important to children and young people is at the heart of service provision and planning.

MissionTo foster the effective and routine use of outcome measures in work with children and young people (and their families and carers) who experience mental health and emotional wellbeing difficulties.

Page 3: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

Who Are We?Common Room

Common Room is a consultancy that promotes collaborative practice and advocates young people’s views and experiences.

We start with what we have in common. Whoever we are - young person, adult, practitioner, policymaker - we all want to be heard, to have our views and experience valued and to feel in control of

our lives. We all just have different perspectives and experiences of the same situations and all have expertise to share. We believe it’s

better to work together to find our common ground, use our collective expertise, and be partners in change

Page 4: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

• An Outcomes Framework, endorsed by commissioners, clinicians, service users and service providers and comprising• The Integrated Delivery Outcomes and User/ Patient Outcomes and Outcome

Goals identified in Phase 1 together with • A set of high level Impact Outcomes that relate to children and young

people’s goals from intervention • A set of indicators by which to measure progress towards achieving outcomes

across all areas of children’s services • A performance management framework to support meaningful analysis,

interpretation and application of data in driving forward service improvement• Improved skills of commissioners and partners in developing outcome based

commissioning• A report highlighting outcomes, learning and risks

Deliverables of theSDCCG Outcomes Framework project

CORC will work with South Derbyshire CCG and local stakeholders to deliver the following:

Page 5: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

The key stages of the project are:

Page 6: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

This stage is iterative and will begin after the Mapping and Baselining stageWhat data is reported to who, when and in what format

Facilitated ‘trial’ performance management meetings evoking CORC’s MINDFUL approach

Indicators which will measure progress towards achieving embedded outcomesFacilitate workshops on two levels:

• Broad based involving service providers and data managers aiming to draw on different perspectives and raise awareness• Strategic level with service managers and commissioners to hone a list of most meaningful indicators

Enlist Common Room Consulting to support engagement with local service users

Based on the work already done in Phase 1 and building from the defined Impact OutcomesUse research on best practice and learning from others in the CORC collaborativeFacilitate workshops involving service providers, commissioners and service users

Review workshop outputs and make proposal for refinement and sign off by Integrated Commissioning Board

Mapping who is currently collecting what , how and where this is being flowed to and what reporting formats are in place.

Conducting Interviews with stakeholders to give a whole systems view

Meeting with CCG RepresentativesMeeting with existing Outcome Framework Task and Finish Group

Agreeing on appropriate communications approach

PROJECT SETUP

MAPPING & BASELINING

IDENTIFYING OUTCOME GOALS FOR THE IMPACT OUTCOMES

IDENTIFYING A SET OF INDICATORS BY WHICH TO MEASURE PROGRESS TOWARDS ACHIEVING OUTCOMES

DESIGNING A PERFORMANCE MANAGEMENT FRAMEWORK

Page 7: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

Aims of today

• Introduction to the project, CORC and Common Room

• Importance of an outcomes framework – round table discussion

• Consultation and rationalisation of current ‘Outcome Goals’

• How can we measure these?

Page 8: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

The voice of the child – why it is important…

• Facilitate a collaborative approach• Glean information which may have been

missed• Facilitate reflection (at both individual and

service level)• No decision about me, without me (DofH

2012)• Future in Mind (NHSE 2015)

Page 9: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

Why do we need an outcomes framework?

Please take 5 minutes to talk to the person next to you about why you think it is important to measure outcomes and report on them. We would like you to feedback 2 key reasons to the group.

Page 10: SDCCG Outcomes Framework Project Workshop 1 (Data Managers and Service Leads)

The Outcome Goals• Discussion about the wording and ‘feel’ of the

current goals

• What do you currently measure that will answer these questions?

• Where are the obvious gaps?

• Can the gaps be filled?