Scuba Jamboree Diving Centre

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    Lecturer: Mr. Tran Tuan AnhTutor: Ms. Hoang Bich NgocTut: 2BA07Group members: Nguyen Thuy Duong

    Nguyen Quoc Manh

    Scuba Jamboreediving centre

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    TABLEOFCONTENT

    Theory review

    Case summaryCase questions

    AnswersApplication

    Q & A

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    THEORYREVIEW

    Typology of service firms ininternational markets:

    + Location-free professionalservices

    + Location-bound customised

    projects+ Standardised service packages+ Value-added customised projects

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    CASESUMMARYScuba Jamboree, dive centre wasestablished in Phahon Yothin Place,Thailand

    Training from beginner to master

    Grow by 30% from 2001 to 2003

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    ANSWER

    Most of the local divingcenters (70%) operate withFDI, full controlled and

    achieved by foreignoperators (PADI).

    To increase competitiveness, the

    Tourism Authority of Thailand setup an organization to oversee thediving industry, enforceaccreditation and set standardson pricing and quality ofoperators.

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    QUESTION 2

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    ANSWER In the typology of service firms in international markets

    Scuba Jam is value-added projects.

    Located in the second-market entry mode, rely on thir

    parties, through arrangements such as licensing agents

    brokers, franchising and joint ventures.

    Managerial and marketing implications:

    + Result of exhibiting at Adex 2003, the largest

    international dive exhibition in the region => Customer

    base grew.

    + Not seriously affected by SARS.

    + One of the most popular diving destinations in the

    world.

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    Question 3

    Identifying and discuss

    important planningconsiderations with the aim of

    ensuring scuba Jamboreessuccess

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    Viettel: The New Telecom Operator

    & The Fastest Growing Company

    Telecom Market Entry: 2000

    Mobile Market Entry: 2004

    Growth (2000 2009): Revenue: 3M$ => 3,5B$ (1,000+ Times)

    Subscribers: 0 => 33M (#1 Mobile)

    BTS : 0 => 20,000 (#1) FO: 0 => 100,000Km (#1)

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    Viettel: The Coverage

    Cover in all City and provinces

    Wireless Coverage For Border, Islands & Coastal Areas 2,500Km Border

    2,500Km Coastal (100Km Radius)

    100 Islands

    Viettel: The Only Company To Cover These Areas

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    Viettel: The Business Philosophy

    Brand Building = Big Money

    100-150M$/Year

    Pay To TV & Newspaper

    The Business Strategy:

    100-150M$/Year For Branding, By Giving To The Poor(Free Internet To Schools, Telephone For Farmers)

    The Company Has Stronger Brand Recognition

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    A few words about Cambodia

    General Status Information

    Total Geographical Area (Sq.Kms): 181,035

    Provinces: 24

    Population (Million): 13.8

    GDP Per capita (USD): 685

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    Current telecom services in Cambodia

    Telecom international gateway:Telecom Cambodia (001)Royal Telecam International (007)

    Voice services:Fixed phone subscribers: around 42,000 cover in allprovinces.Mobile phone subscribers: around 4.2 Million(9companies) and cover in all cities and provinces inCambodia.

    VoIP service providers:There are 15 VoIP service providers on operation

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    National ICT DevelopmentAuthority

    Mobile market: 4.237.000(February 2009) CamGSM 2.1 Millions Subs

    TMIC 560.000 Subs

    Mfone 910.000 Subs

    Applifone 84.000 Subs

    CADCOMMS (3G) 76.000 Subs

    Viettel 500.000 Subs

    Latelz 2.000 Subs GT-Tell 5.000 Subs

    SoTelco just launching service, May 2009

    Mobile phone market

    M Ph

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    MetPhone

    19/2/2009, Viettel launched Metfone in Cambodia

    The project was licensed in 6/2007, After more than one year VTCestablished 1100 BTS(>40% national BTS), coverage all country,7000 km optical fiber cable network

    M tf

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    Metfone

    60% ADSL market share

    2nd largest mobile service provider with1.300.000 subs

    50% of landline market

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    Recommendations

    Keep the advantage of low price

    Add values: 3G, WiMAX, coverage range

    Provide better customer service

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    REFERENCES

    http://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.html http://www.ictnews.vn/Home/vien-thong/Metfone-la-

    hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htm

    http://www.thongtincongnghe.com/article/9787 www.metfone.com.kh http://wirelessfederation.com/news/14430-viettel-

    instigates-metfone-mobile-service-in-cambodia/ http://www.thietkewebsitedep.com/tin-cong-

    nghe/1034-Metfone-Viettel-da%CC%89y-ma%CC%A3nh-chie%CC%81m-li%CC%83nh-thi%CC%A3-pha%CC%80n-ta%CC%A3i-Campuchia.html

    http://vietnamnet.vn/cntt/2009/04/840919/

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tedep.com/tin-cong-nghe/1034-Metfone-Viettel-da%CC%89y-ma%CC%A3nh-chie%CC%81m-li%CC%83nh-thi%CC%A3-pha%CC%80n-ta%CC%A3i-Campuchia.htmlhttp://www.thietkewebsitedep.com/tin-cong-nghe/1034-Metfone-Viettel-da%CC%89y-ma%CC%A3nh-chie%CC%81m-li%CC%83nh-thi%CC%A3-pha%CC%80n-ta%CC%A3i-Campuchia.htmlhttp://www.thietkewebsitedep.com/tin-cong-nghe/1034-Metfone-Viettel-da%CC%89y-ma%CC%A3nh-chie%CC%81m-li%CC%83nh-thi%CC%A3-pha%CC%80n-ta%CC%A3i-Campuchia.htmlhttp://www.thietkewebsitedep.com/tin-cong-nghe/1034-Metfone-Viettel-da%CC%89y-ma%CC%A3nh-chie%CC%81m-li%CC%83nh-thi%CC%A3-pha%CC%80n-ta%CC%A3i-Campuchia.htmlhttp://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://wirelessfederation.com/news/14430-viettel-instigates-metfone-mobile-service-in-cambodia/http://www.metfone.com.kh/http://www.metfone.com.kh/http://www.metfone.com.kh/http://www.thongtincongnghe.com/article/9787http://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.ictnews.vn/Home/vien-thong/Metfone-la-hang-vien-thong-lon-nhat-Cambodia/2009/09/1SVCM521185/View.htmhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.htmlhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.htmlhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.htmlhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.htmlhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.htmlhttp://www.tin247.com/khai_truong_mang_di_dong_viettel_tai_campuchia-4-21384409.html
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