SCORE Retail-Distributive 2

CONFIDENTIAL

1 | P a g e SMALL AND MEDIUM ENTERPRISES CORPORATION MALAYSIA (SME CORP)PERBADANAN USAHAWAN NASIONAL BERHAD (PUNB)

C o p y r i g h t P e n d i n g 2 0 0 9

A

PUNB – SME CORP COLLABORATION

SME COMPETITIVE RATING FOR ENHANCEMENT(SCORE)

RETAIL & DISTRIBUTIVE TRADE MODEL

CONFIDENTIAL



ABOUT SCORE

The SME Competitive Rating for Enhancement (SCORE) was introduced as an assessment tool to measure the level of growths of enterprises.

OBJECTIVE• To evaluate and track SME’s capabilities and performance in management, operation

management, technology adoption, certification initiatives, financial capability and marketing capability.

• To facilitate the linkage of SMEs to large companies and identify suitable intervention to enhance the development of SMEs;

• To develop baseline data on SMEs to rate their current state and to monitor their progress through periodic surveillance.

BENEFITS

SCORE will assist SME CORP in:

• Addressing weaknesses of SMEs as more focused approach and provide integrated, hand hold‐ ing assistance to SMEs;

• Facilitating linkages of potential SMEs with large companies/ MNCs / retailers ; and

• Assisting SMEs in a better coordinated and structured form as SME CORP can concentrate on improving the capacity building of 3 Star‐ companies and below, while the 4 and 5‐Star companies can be groomed and launched into international market.

PROCESS

Data Collec t ion The process of data collection on current status of SMEs will be conducted through auditing activities, such as on site‐ visits and interviews with the operating personnel of respective SMEs.

Data Analysis The collated data will be analysed and converted into numerical values and classified into seven (7) parameters. The tabulated scores will then be plotted to display the consolidated scores on to a Radar Diagram as a visual representation of the SMEs’ rating.

CONFIDENTIAL



SMALL AND MEDIUM ENTERPRISES CORPORATION MALAYSIA (SME CORP)Level 20, West Wing, Menara MATRADEJalan Khidmat Usaha, Off Jalan Duta50480 Kuala Lumpur Tel: 03‐6207 6000 Fax: 03‐6201 6564 www.smecorp.gov.my

Perbadanan Usahawan Nasional Berhad (PUNB) Tingkat 10, Blok 1B Plaza Sentral

Jalan Stesen Sentral 5KL Sentral 50470 Kuala Lumpur

Tel 03‐2785 1515Faks 03‐2780 2100

www.punb.com.my

SME Competitive Rating For Enhancement (SCORE)

RETAIL & DISTRIBUTIVE TRADE MODEL‐Name of Company : MNA RESEARCH SDN BHD

Industry Group (Please tick (√) wherever relevant)

ROB/ROC No. :

Bumi Non Bumi Women owned company

Wholesale Retail Direct selling

Franchise Education and Training Restaurant

ICT Services Logistics Healthcare service

Tourism services Business and Professional Services Trading

Others (please state) PUNB Investee SMIDEC Grant (please state)

Address of Company/ : Office 10, Lvl 1, IIC Resource Centre, Technology Park Malaysia, Premise

Lebuhraya Puchong Sg Besi, 57000 Bukit Jalil, Kuala Lumpur

Total No. of Employees : 6

Telephone Number : 03-8992 3000

Fax Number : 03-8992 3000

Email : [email protected]

Website : -

Date of Commencement: 1 st July 2014

Size of outlet : 200sqft

No. of branches : nil

Location : NA

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INFORMATION ON COMPANY’S PRODUCT(S) / SERVICE(S)

1) Product / Services: Automotive Graphene Based Quantum Cell (AGQC)

General Description:

AGQC is a car battery which is long-lasting, lightweight, and fuel savings that will replace the current Sealed Lead Acid (SLA) battery. We have variant type that suited for car engines ranging from 1.3L to 3.0L.

Product/ Service features andAdvantages

- Lightweight 20% compared SLA battery

- Lifecycle more than 5 years- Fuel savings by 18%- Improved fuel combustion- Improved car electronics

system- Environmental friendly

2) Product / Services: Solar Graphene Based Quantum Cell (SGQC)

General Description:

SGQC is a supercharging system controller which can accelerate the charging rate by 5x faster for any battery output such as lithium ion or SLA Batteries compared to standard charging system .This product is extremely useful for rural area application which depends on independent power sources such as solar, wind or hydro. We have optional where the charging system is embedded with lithium ion phosphate battery which is environmentally safe.

Product/ Service features andAdvantages

- Faster charging rate 5X- Can put multiple energy storage

under 1 charging system- Environmental friendly

3) Product/ Services:

Genaral Description: Product/ Service features andAdvantages

NOTE : PLEASE USE SEPARATE SHEETS IF SPACE IS INSUFFICIENT

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COMPANY ASSESSMENT / AUDIT

AREA 1 : BUSINESS PERFORMANCE NOTES

1. Total Annual Sales

Less than RM 200KBetween RM 201K – RM 500K Between RM 501 – RM 1.0 Million Between RM 1.0 Million – RM 5.0 Million More than RM 5.0 Million

2. Profit margin

5.0% or lessBetween 5.1 – 10.0% Between 10.1 – 20.0% Between 20.1 – 30.0% Between 30.1 – 40.0% More than 40.0%

3. Since established, you have you may tick more than one

Increase the size of outletIncrease number Outlets Please state: Branches/ Franchise Please state: Became a wholesaler

4. Location of the premise

Prime/high traffic Prime/moderate traffic FairUnfavorable

Customer M ana g eme nt

5. How does the company gain feedback from customers? you may tick more than one

NoneBy e mail‐Regular surveyOthers (specify)

Our business model is mainly on research, any products outcome wll be licensed to 3rd party manufacturers and will receive licensing fees and royalties

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6. What is the time frame for you to respond to the customer’s feedback?

Within 1 day Within 1 week Within 1 month More than 1 month

7. How do you store your customer’s / client’s information?

LedgerBasic Point of Sales System (POS) Simple database (excel, access etc) Integrated POS SystemCustomer Relationship Management (CRM)

8. How does the company utilise the customer’s information? you may tick more than one

Improve pricing / product strategy Improve after sales service Improve offerings to customers Create customer list/direct mail Create annual promotion planOthers (specify)

9. Awards received Over the last 3 years

International (please state) : Regional (please state) :

NationalGovernment Approved Awards (please state) : Client Appreciation Awards (please state) :

AREA 2 : FINANCIAL CAPABILITY NOTES

10. Value of Current Assets : RM 40,000

11. Value of Current Liabilities : RM 500,000

12. Value of Shareholder’s Equity : RM 400,000

13. Value of Total Assets : RM 1,940,000

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14. Gross Profit :

15. Nett Profit :

16. Retained Earnings :

17. Creditor Aging

Less than 1 month1 2‐ months2 3‐ monthsMore than 3 months

18. How is your monthly turnover against overhead?

DeficitBreak evenSurplus less than 2 months overheadSurplus greater than 2 months overhead

AREA 3 : OPERATION MANAGEMENT NOTES

19. What is the highest level of education of the entrepreneur/owner?

Secondary schoolCertificateGraduate degree / DiplomaProfessional (ACCA,Engineer, Lawyer, Doctor Optometrist, etc) Others (specify)

20. How many years of work /business related experience in this sector did the entrepreneur /owner has before running this establishment?

Less than 1 year1 2 years‐2 5 years‐More than 5 years

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21. Please state the nature of entrepreneur/owner experience:

Managerial Supervisory Skilled worker Staff/Apprentice

22. Is your company adequately staffed?

Over staffedNot enough staff Slightly under staffed SufficientSufficient and ready for expansion

23. Is your staff adequately trained?

Need intensive training Require minimal training Sufficiently trainedVery well trained

24. Standard operating procedures (SOP) manual

Comprehensive Cover core areas BasicNone

25. Utilisation of Standard Operating Procedures (SOP)

Fully enforced – monitored regularlyPartially enforced As a guideline only Not utilised

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26. Does the company utilize ICT in its operation?

YesNo

27. What kind of ICT does the company have?

Basic systemPOS system Procurement system Inventory/Stock management system Accounting systemSecurity system (cctv etc) Integrated system

AREA 4 : STOCK MANAGEMENT NOTES

28. How do you manage your stock?

Maintain stock listing e.g bin cardBasic inventory systemStand alone inventory systemIntegrated networked inventory management system

29. Stock policy

Disposal policy of obsolete/expired stock/over stockMinimum stock levelFirst in first out (FIFO)

30. Sourcing strategy practice

Agent Wholesale Distributor Manufacturer

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AREA 5 : MARKETING CAPABILITY NOTES

31. How does the company promote their business you may tick more than one

Online/sms/websiteFlyers/banner/buntingMass media – advertisementSponsorshipNetworking

32. Frequency of promotion

MonthlyQuarterlySeasonal – festive, visit Malaysia year etc

33. What is the impact of your promotion activities?

Do not knowNo improvement in sales Positive impact on sales High impact on sales

34. How do you measure the effectiveness of promotional activities?

Please specify : Good connection, very effective

32. Kindly indicate your customer retention programme you may tick more than one

Loyalty programme e.g store card, discount cardNewsletterSpeciality/novelty products e.g health, organic, halalInnovative product display/packaging Store concept renewal (periodic) Others (please specify) :

33. Business value proposition

Exclusivity – uniqueBrand prestigeMarket segmentation/sensitivityOthers

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AREA 6 : COMPLIANCE TO REQUIREMENTS NOTES

Premi s es

34. Does your company acquire below? you may tick more than one

CF BOMBABusiness License Signage License Specific License

Insurance

35. Does your company purchase insurance policy for the said below? you may tick more than one

PremiseStaffKey personnel Machinery/equipment/stocks Public liability

Qualit y standards

36. Does your company attain the certificate below? you may tick more than one

5S Halal HACCPSijil Kebersihan – GradeOthers (please specify)

AREA 7 : MANAGEMENT CAPABILITY NOTES

37. Does the company have a clear and inspiring vision?

Yes, it is fully understood throughout the organisationYes, but only certain sections are awareYes, it has just been formulatedNo, it is not in place

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38. Does the company have a mission to fulfill the vision?

Yes, it is fully understood throughout the organisationYes, but only certain sections are awareYes, it has just been formulatedNo, it is not in place

39. Company organization chart

Complete and current Available and documented Not documented

40. Job function

Explicitly stated and documentedUnderstood but not documentedNo specific job function – no documentation

41. Does the company have a well structured management team?

Yes, they have (Board of Directors, Managing Director / CEO, Managers and below) Yes (but only CEO, Managers and below)Yes (but only Manager and below) Yes, supervisor and belowNo, only one officer at managerial level

42. Does the company implement reward system for employee’s good performance?

Yes (please tick) :

Performance based Commission based Attendance incentives

No

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43. Does the company have a strategy to ensure the company’s growth?

NoneAd hocAnnual reviewsStrategic planning5 years plan

44. Does the management believe that training of all employees is a key element for performance improvement strategy?

Yes, they already have a comprehensive training programme implementedYes, they do have training programme in place, but is it not structuredYes, but they do not implement itNo, it is not in place

CONFIDENTIAL



END

I hereby declare that the particulars furnished in this form are correct and true to the best of my knowledge.

Signature :

Name :

Designation :

Date :

Company Stamp :

Disclaimer: The content of the SCORE Form is copyright of SME CORP. Any circulation or alteration regarding the contents of the said form is strictly forbidden. SME CORP/ PUNB hereby acknowledge that the informationgiven by the company will not be disclosed to any other party without the company’s permission.

For o ffice u se only

SME CORP / PUNB Officer :

Date :

Note to officers: Please ensure that the relevant supporting documents are attached to the participation form

a. Form 9, 24 and 49 (Complete set)b. Latest company’s audited account (Complete set – Latest 3 years)c. Local Authority License / Certificate of Practice by Professional Regulatory Bodies d. All related certification / awards etc (e.g ISO certification etc)e. For enterprises, only c&d are applicable. Please attach company’s account statement instead of a&b

Documents

SCORE Retail-Distributive 2