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Presentation of the Schindler Case Study
Citation preview
Silvio Napoli at Schindler India(A)
Indian Elevator Market
SegmentStopsSpeed MPSSchindler ProductsManual2-80.5-0.7NILLow Rise2-150.6-1.5S001Mid Rise16-251.5S300PHigh Rise>25>1.5S300P
Chart1
0.35
0.14
0.01
0.5
Indian Market Structure
Sheet1
Indian Market Structure
Low Rise35%
Mid Rise14%
High Rise1%
Manual50%
To resize chart data range, drag lower right corner of range.
Challenges faced by Silvio NapoliMr. Napoli, if you fall flat on your face here you are finished!But if you succeed, you will have a very nice career.
ICEBERG MODEL (SCHINDLER SWITZERLAND)
Hofstede Model
ParameterIndiaImplicationPower distanceHighInformal and open organization wont workIndividualismLowBuilding relations is very importantUncertainty AvoidanceLowFixation on standardization and timeliness needs to goLong Term OrientationHighShould focus on long term business and not just achieving set targets
Was Silvio the right selection?
Selection CriteriaAssessmentCultural ToughnessA typical western style manager driving for resultsNot being aware of the organizational relationshipsDepended on Mr. Singh for understanding the dynamicsUNFITPhysical and Emotional HealthYoung and was in good healthCould handle the hardships emotionallyFITAge, EducationMBA from HarvardPerformed well in the corporate planning functionFIT
ExperienceSuccessfully managed an important project SwatchDid not have the real life experience for managing IndiaUNFITMotivation for foreign assignmentHighly enthusiastic about this projectThorough groundwork that involved creating the business planAccepted the job despite the implications on his career and familyFITFamily IssuesRelocated to India with his wife and two childrenShuttling between Delhi and Mumbai- less family timeFamilys health issuesUNFITLeadership StyleHard factors like deadlines, clarity in communication, directness, impatience for results etc.UNFIT
Managing Expatriate Assignments
Business Issues
Here the issue 1 is more important than issue 2 but both can be handled in parallel.
Cultural Issues
The cultural issues cannot be overcome in a day hence Silvio needs to work on them in background while handling the business issues.
Strategy Analysis
The way forward
THANK YOU!