Upload
others
View
6
Download
0
Embed Size (px)
Citation preview
ppm vishLIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Maintaining discipline and ________ those who perform
properly, is an element of direction.Correct Answer ControllingYour Answer Controlling
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units
share common factors, like :-Correct Answer Underlying technology , The market , The skillYour Answer Underlying technology , The market , The skill
Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor's Mechanism of scientific management
includes :-Correct Answer Scientific task setting , Planning task setting ,
Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization
of tools
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as :-Correct Answer Absenteeism , Number of accidents , GrievancesYour Answer Absenteeism , Number of accidents , Grievances
Match The FollowingQuestion Correct Answer Your Answer
Social effectiveness This component allows you to settle disputes amicablyThis component allows you to settle disputes amicably
Alfred Bennet He is the father of intelligence quotient He is the father ofintelligence quotient
Daniel Goleman He is an American Behavioural Scientist He is an AmericanBehavioural Scientist
Empathy It is a component of leadership due to the rapid pace ofglobalisation It is a component of leadership due to the rapid pace of
Page 1
Principles & practices of Management The products that are grouped under strategic business units share common factors, like :-Correct Answer :-Underlying technology , The market , The skill
FredrickWinslow Taylor's Mechanism of scientific management includes :-Correct Answer :-Scientific task setting , Planning task setting ,Standardization of tools The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as :-Correct Answer :-Absenteeism , Number of accidents , Grievances Safety needs are those where the person feel important and must also receive recognition from others.Correct Answer :-FalseHow many channels are there through which corporate governance may bear on performance?Correct Answer :-Five
Services are defined as the art and science of managing :-Correct Answer :-The expectations of others ,The experiences of people ,The demands of the customer
One of the external environment factors that influences Management isCorrect Answer :-Legal
Management isCorrect Answer :-Creative
The purpose of communication is informing others and becoming informed, directing others and being directed and :-Correct Answer :-Influencing others and being influenced A set of actions that you start with and must maintain is also called as ________.Correct Answer :-Strategy
Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct Correct Answer :-Forecasting
Learning from mistakes is often more powerful than learning from success.Correct Answer :-True
What shrinks working memory and so has the ability to think clearly?Correct Answer :-Emotional distress
The four A's of the service section are acceptability, ________ ,affordability, vailability.Correct Answer :-Awareness
It is said that always lines of communication should be open.Correct Answer :-True
Which Indian pharma company has recently started an SBU?Correct Answer :-Ranbaxy
Management is not just aCorrect Answer :-Process
A vision statement should have the following components :-Correct Answer :-Ability to inspire people , Achievable , Precise and objective
New companies feel that ________ is the most appropriate typeof alliance.Correct Answer :-Joint-venture
Who proposed the first theory called the hierarchy of needs theory?Correct Answer :-Abraham Maslow The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer :-Right successor , Stumbling self confidence , Lack of professional management
Under the characteristics of a learning organization what is it that is recognized as strength?Correct Answer :-Diversity
What articulates the long-term goals of an enterprise?
ppm vishLIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Maintaining discipline and ________ those who perform
properly, is an element of direction.Correct Answer ControllingYour Answer Controlling
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units
share common factors, like :-Correct Answer Underlying technology , The market , The skillYour Answer Underlying technology , The market , The skill
Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor's Mechanism of scientific management
includes :-Correct Answer Scientific task setting , Planning task setting ,
Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization
of tools
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as :-Correct Answer Absenteeism , Number of accidents , GrievancesYour Answer Absenteeism , Number of accidents , Grievances
Match The FollowingQuestion Correct Answer Your Answer
Social effectiveness This component allows you to settle disputes amicablyThis component allows you to settle disputes amicably
Alfred Bennet He is the father of intelligence quotient He is the father ofintelligence quotient
Daniel Goleman He is an American Behavioural Scientist He is an AmericanBehavioural Scientist
Empathy It is a component of leadership due to the rapid pace ofglobalisation It is a component of leadership due to the rapid pace of
Page 1
ppm vishglobalisation
True/FalseQuestion Safety needs are those where the person feel important and must
also receive recognition from others.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion How many channels are there through which corporate
governance may bear on performance?Correct Answer FiveYour Answer Five
Multiple Choice Multiple AnswerQuestion Services are defined as the art and science of managing :-Correct Answer The expectations of others , The experiences of people , The
demands of the customerYour Answer The expectations of others , The experiences of people , The
demands of the customer
Multiple Choice Multiple AnswerQuestion The definition of decision involves following characteristics :-Correct Answer Rationality , Commitment , Mental ProcessYour Answer Rationality , Commitment , Mental Process
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Productive
Select The BlankQuestion Service sector has grown because of ________.Correct Answer ContractingYour Answer Contracting
Page 2
ppm vish
Multiple Choice Single AnswerQuestion The purpose of communication is informing others and becoming
informed, directing others and being directed and :-Correct Answer Influencing others and being influencedYour Answer Understanding others and being understood
Select The BlankQuestion A set of actions that you start with and must maintain is also
called as ________.Correct Answer StrategyYour Answer Strategy
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the future,
what is it that provides the necessary raw material for correct planning ?Correct Answer ForecastingYour Answer Forecasting
Match The FollowingQuestion Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
True/FalseQuestion Learning from mistakes is often more powerful than learning
from success.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What shrinks working memory and so has the ability to think
clearly?Correct Answer Emotional distressYour Answer Emotional distress
Page 3
ppm vish
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Select The BlankQuestion The four A's of the service section are acceptability, ________ ,
affordability, availability.Correct Answer AwarenessYour Answer Awareness
True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Which Indian pharma company has recently started an SBU?Correct Answer RanbaxyYour Answer Godrej
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinativeprinciple, permeates the entire organized structure.Correct Answer ScalarYour Answer Scalar
Multiple Choice Multiple AnswerQuestion A vision statement should have the following components :-Correct Answer Ability to inspire people , Achievable , Precise and objective
Your Answer Ability to inspire people , Achievable , Precise and objective
Select The BlankQuestion New companies feel that ________ is the most appropriate type
Page 4
ppm vishof alliance.Correct Answer Joint-ventureYour Answer Joint-venture
Multiple Choice Single AnswerQuestion Who proposed the first theory called the hierarchy of needs
theory?Correct Answer Abraham MaslowYour Answer Abraham Maslow
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major
fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of
professional managementYour Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single AnswerQuestion Under the characteristics of a learning organization what is it that
is recognized as strength?Correct Answer DiversityYour Answer Ideas
Multiple Choice Single AnswerQuestion What articulates the long-term goals of an enterprise?Correct Answer Vision StatementYour Answer Vision Statement
Multiple Choice Multiple AnswerQuestion Elements of direction are :-Correct Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performanceYour Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
True/FalseQuestion The contribution of the service sector to the employment
generation has been proportionate.Correct Answer FalseYour Answer False
Page 5
ppm vishMultiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
True/FalseQuestion The heart of administration is the directing function.Correct Answer TrueYour Answer True
Select The BlankQuestion A mental condition of a egoistic man where his demands are never
fulfilled is also referred to as ________.Correct Answer Restless equilibriumYour Answer Restless equilibrium
True/FalseQuestion It is said that no company is allowed to deal in life and non-life
insurance as a single entity.Correct Answer TrueYour Answer True
Select The BlankQuestion To establish contact with the creator ________ helps us to
transfer our minds and reach at the goal.Correct Answer Yogic processes, social norms and valuesYour Answer Yogic processes, social norms and values
True/FalseQuestion Service sector in India dominates half of our national income.Correct Answer TrueYour Answer True
True/FalseQuestion Indian business families are still avoiding joint ventures and
tie-ups.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Most Indian business houses go for restructuring exercise,
Page 6
ppm vishthrough :-Correct Answer Demerger , Merger , TakeoverYour Answer Merger , Takeover
Select The BlankQuestion ________ acts are done willfully and not by chance.Correct Answer VirtuousYour Answer Virtuous
Multiple Choice Multiple AnswerQuestion The factors which should be included on the part of managers
when dealing with subordinates are :-Correct Answer Loyalty , DevotionYour Answer Loyalty , Devotion
Multiple Choice Multiple AnswerQuestion The service sector has grown because of reasons mentioned below
:-Correct Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology nolonger gives a competitive edge to manufacturing activities in the globalscenario , As income increases, consumer demands for services increasefaster than those for goodsYour Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology nolonger gives a competitive edge to manufacturing activities in the globalscenario , As income increases, consumer demands for services increasefaster than those for goods
Multiple Choice Multiple AnswerQuestion The different types of motivators would be :-Correct Answer Positive , External , FinancialYour Answer Positive , Financial
True/FalseQuestion The technique of control is associated with planning, as a part of
scientific management.Correct Answer TrueYour Answer True
Select The BlankQuestion Business ethics can be defined as the study of what is ________
Page 7
ppm vishfor the business.Correct Answer Good and rightYour Answer Good and right
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.Correct Answer FalseYour Answer False
Page 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of
judgment.Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , stickingto the facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
1PP
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5Question Professional managers help organizations in chalking out which type of
strategies?Correct Answer CorporateYour Answer Corporate
Question Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Question The external environmental factors that influence management areCorrect Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management areanswer : Place, Labour,machines,Money
Question The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The FollowingQuestion Correct Answer Your Answer
Management can be applied everywhere Management is universal Management isuniversal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager
Knowledge based decision-making . Instead of intuition Instead of intuition
Professional managers may Question of accountability of Performance Question ofaccountability of Performancehave only salary-stake
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
2PP
Management Creative Dynamic
Professional Manager Dynamic Creative
Question Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True
Question The contribution of the service sector to GDP has been less thanproportionate to
Correct Answer employmentYour Answer employment
Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is anobstacle in retail development in India.
Correct Answer TrueYour Answer True
Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing
Question Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking
Question Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the companyboard.
Correct Answer FalseYour Answer False
Question Life Insurance Corporation was nationalized by merging how many privateinsurance companies?
Correct Answer 245Your Answer 245
Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
3PP
nationalized players
Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challengeactions.
Correct Answer ideasYour Answer ideas
Question Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Success
Question What criterion is that which the SBU must meet which is neither too large nortoo small?
Correct Answer Proper sizeYour Answer Proper size
Question What is the authority for the SBU which is delegated to each person headingit, and can adapt quickly to any environmental change?
Correct Answer Decision-makingYour Answer Decision-making
Question Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
Question Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Question Being ________ requires high level of optimism and persistence despiterejection.
Correct Answer Self-MotivatedYour Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from onesuperior only.
Correct Answer TrueYour Answer True
Question W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Question The characteristics of knowledge worker would be
4PP
Correct Answer egoistic , right consciousYour Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Question It is said that waking and dream world are both illusions, according tovedanta world as ________.
Correct Answer Maya MithyaYour Answer Maya Mithya
Question Successful consultants should promote their consultancy through what ?Correct Answer NetworkYour Answer Network
Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said tobe
Correct Answer FlexibleYour Answer Continuous
Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance
Question Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True
Question Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making
Question Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True
Question the heart of administration is the directing function.Correct Answer TrueYour Answer True
Question Maintaining discipline and ________ those who perform properly, is anelement of direction.
Correct Answer controllingYour Answer rewarding
Question Managerial function of control is the ________ and correction of performanceof various activities.
Correct Answer measurementYour Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
5PP
Correct Answer DecentralisationYour Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output andefforts' by according to
Correct Answer Peter DruckerYour Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Question Management has been defined as the creation and direction of the internalenvironment in an enterprise
Correct Answer FalseYour Answer False creation and maintenance
Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive powerYour Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False
Question Govt. services comprise________, defence and social goods .Correct Answer public administrationYour Answer public administration
Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the
customerYour Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion
Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.Correct Answer communicationYour Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity toreason.
Correct Answer FalseYour Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External
Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and
6PP
market , Facilitating development of General ManagersYour Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of________.
Correct Answer Emotional QuotientYour Answer Empathy
Question Charles Babbage built the first prototype of modern ________.Correct Answer ComputersYour Answer Computers
Question Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' byRichard Pascale and Anthony Athos in 1981.
Correct Answer TrueYour Answer True
Question ________ says you are the product of your past and you are bound by pastactivities.
Correct Answer Law of destinyYour Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'Correct Answer Law of destinyYour Answer Law of karma
Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals
Question In the complex new liberalized economy business families face commonproblems such as
Correct Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False
Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional
managementYour Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?Correct Answer Vission StatementYour Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particulartask to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
7PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of anenterprise.
Correct Answer PhysicalYour Answer Physical
Question An organization consists of individuals in which their formal roles andstructural positions bring them closer.
Correct Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Decentralization It is viewed as an extension of delegation It is viewed as an extension ofdelegation
Organizing t is considered as a process, or any activity It is considered as a process, or anyactivity
Delegation This means to give, offer, confer and allot a major part to subordinates This means togive, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager ofaverage ability
Match The FollowingQuestion Correct Answer Your Answer
Organization as an establishment This is regarded as the physical aspect of an enterprise This isregarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization Thisis regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships Thisis more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountabilitystructure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.Correct Answer DimockYour Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it tothe best of their ability'.
Correct Answer DaleYour Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission oforders from superior to subordinates.
Correct Answer Linear
8PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence theactivities of subordinates without dissatisfying them.
Correct Answer leadersYour Answer leaders
Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold upsYour Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups
Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Globalisation
Question The larger the organisation, the more easier is the control process with respectto overall results.
Correct Answer FalseYour Answer False
Question Motivating a worker is to create a need and what else on the part of a worker tobetter his present performance.
Correct Answer DesireYour Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, theyall want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its successmatters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer TrueYour Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented
Multiple Choice Single AnswerQuestion Management exists at which levels of the organization?Correct Answer AllYour Answer All
True/FalseQuestion Management is just a list of functions.Correct Answer False
9PP
Your Answer False
True/FalseQuestion Science has no predictive powerCorrect Answer FalseYour Answer False
True/FalseQuestion Professional management signifies separation of ownership and management.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The FollowingQuestion Correct Answer Your Answer
Selective Perception In communication this means that they hear what they want to hear andignore other information In communication this means that they hear what they want to hear andignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental Peoplerespond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousyListening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle levelmanagers This type of communication is said to be deliberate or accidental
Select The BlankQuestion Service sector has grown because of________.Correct Answer contractingYour Answer contracting
Multiple Choice Single AnswerQuestion What is the meaning of no physical transferability of services?Correct Answer intangibilityYour Answer intangibility
Multiple Choice Single AnswerQuestion The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer virtual stagnation in agriculture
Multiple Choice Single AnswerQuestion Which of the options best describes the employment capacity of the retailing sector?
It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture
10PP
Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have areCorrect Answer creative , production , client servicingYour Answer creative , production , client servicing
True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Single AnswerQuestion Audit is an effective tool of corporate governance and can act/enableCorrect Answer self-regulationYour Answer self-regulation
Multiple Choice Multiple AnswerQuestion The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Select The BlankQuestion The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public attention
Select The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning
Multiple Choice Single AnswerQuestion Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.Correct Answer MindscapeYour Answer Mindscape
11PP
Multiple Choice Single AnswerQuestion People with high EQ understand people's which factor ?Correct Answer ExpectationsYour Answer Expectations
Multiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelings
Select The BlankQuestion Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Select The BlankQuestion Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.Correct Answer AuthorityYour Answer Authority
Multiple Choice Single AnswerQuestion Which is the second factor of the 7S model?Correct Answer StructureYour Answer Structure
True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra
True/FalseQuestion India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences -Correct Answer FalseYour Answer False
True/FalseQuestion Gita has nothing to do with leadership in managementCorrect Answer FalseYour Answer False
True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercisesCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion What is lacking in Indian business companies management ?Correct Answer ProfessionalismYour Answer Professionalism
12PP
Multiple Choice Multiple AnswerQuestion The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation
True/FalseQuestion Business families have started spending more on research and development.Correct Answer TrueYour Answer True
Select The BlankQuestion Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible
Multiple Choice Single AnswerQuestion What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.Correct Answer Sales forecastingYour Answer Specific industry forecasts
Multiple Choice Multiple AnswerQuestion The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Multiple Choice Multiple AnswerQuestion Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Grievances , Expensive device , Heavy cost of planning
Multiple Choice Multiple AnswerQuestion The term 'span of control' is also referred to as:Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management , Span of supervision , Span of authority
Multiple Choice Multiple AnswerQuestion Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer False
Select The BlankQuestion Control, like other elements of management process has to be ________ and not an
13PP
emergency operationCorrect Answer continuousYour Answer corrective
Select The BlankQuestion In an organisation the reports that are in the form of graphs, tables etc, are called
________Correct Answer statistical reportsYour Answer statistical reports
Multiple Choice Single AnswerQuestion This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training
Select The BlankQuestion Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.Correct Answer togethernessYour Answer initiative
Match The FollowingQuestion Correct Answer Your Answer
Theory X Both men and boss participate and jointly determine each individual's major areas ofresponsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average humanbeings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications foremployee motivation. Both men and boss participate and jointly determine each individual's majorareas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirkresponsibility. Autocratic, democratic styles of leadership have their own implications foremployee motivation.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Profession requires definite period of what?Correct Answer LearningYour Answer Learning
Multiple Choice Single AnswerQuestion Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate
Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
14PP
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Multiple Choice Multiple AnswerQuestion Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of unorganized knowledge , establishes cause and effect relationship , non-
predictive
Multiple Choice Multiple AnswerQuestion Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Multiple Choice Single AnswerQuestion What hampers organisational communication ?Correct Answer BarrierYour Answer Barrier
Multiple Choice Multiple AnswerQuestion The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a message will include,Correct Answer ideation , encoding , transmissionYour Answer encoding , response
Select The BlankQuestion ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.Correct Answer ListeningYour Answer Listening
Select The BlankQuestion Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport
Multiple Choice Single AnswerQuestion Services need support functions to assist its operation, they areCorrect Answer transport, telecom, powerYour Answer transport, telecom, power
Multiple Choice Single AnswerQuestion Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration
Multiple Choice Single AnswerQuestion Which of the options mentioned below would be categorized as a Franchisee store?
15PP
Correct Answer Footwear storesYour Answer Super Markets
Multiple Choice Single AnswerQuestion What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?Correct Answer proximity of marketsYour Answer customer preference to brands
Multiple Choice Single AnswerQuestion An Indian consumer isCorrect Answer one of the most diverse and demandingYour Answer one of the most diverse and demanding
True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Problems faced by event management industry In addition to the entertainment tax, an eventmanagement company is also required to pay service tax In addition to the entertainment tax, anevent management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebritymanagement, television events
Definition of event management Events are the occurrences designed for marketing interestsEvents are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, MidasEvents, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?Correct Answer interactiveYour Answer interactive
Multiple Choice Single AnswerQuestion State Bank of India has collaborated with which foreign insurance company?Correct Answer CardiffYour Answer Cardiff
True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?Correct Answer Deontological EthicsYour Answer Demological Ethics
16PP
Select The BlankQuestion Unethical acts are a result of________.Correct Answer Unawareness and insensitivity to issuesYour Answer Unawareness and insensitivity to issues
Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer countryYour Answer society
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units share common factors,
likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
Multiple Choice Multiple AnswerQuestion Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Devotion
Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman
Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True
True/FalseQuestion Samartha Ramdas contributed to the conception of administration and managementCorrect Answer TrueYour Answer True
True/FalseQuestion Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True
Select The BlankQuestion One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.Correct Answer PioneerYour Answer Pioneer
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?Correct Answer Network
17PP
Your Answer Network
Multiple Choice Multiple AnswerQuestion International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy
True/FalseQuestion You should never measure the process and develop tools that will measure your
progress.Correct Answer FalseYour Answer False
Select The BlankQuestion ________ provide all types of help required to make the business more efficient and
profitable.Correct Answer ConsultantsYour Answer Consultants
Multiple Choice Multiple AnswerQuestion The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/FalseQuestion Decision-Making is a process of making a choice of poor alternatives.Correct Answer FalseYour Answer False
True/FalseQuestion Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.Correct Answer TrueYour Answer True
Select The BlankQuestion As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.Correct Answer PlanningYour Answer Planning
Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Multiple Choice Multiple AnswerQuestion Features of direction would beCorrect Answer Pervasive function , Communication , Continuous processYour Answer Pervasive function , Communication
Multiple Choice Multiple AnswerQuestion Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changes
18PP
Your Answer govt. policies , market changes , economic changes
Multiple Choice Single AnswerQuestion David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.Achievement -
Correct Answer Self-actualisationYour Answer Self-actualisation
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques areCorrect Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , Job-based techniques
Multiple Choice Multiple AnswerQuestion David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , Achievement
Match The FollowingQuestion Correct Answer Your Answer
Worker's Desires It includes affection belongings, acceptance, friendship Basic human need offood, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affectionbelongings, acceptance, friendship
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of
judgment.Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , stickingto the facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of judgment.
Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, an eventmanagement company isalso required to payservice tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks, responsibility, Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , sticking tothe facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major
fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some tips for improving written communication would beCorrect Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary wordsYour Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False
Select The BlankQuestion Maharishi Institute of Management has ________ centres in India and
abroad.Correct Answer 18Your Answer 20
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can performefficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlledCorrect Answer SuitabilityYour Answer Corrective
Match The FollowingQuestion Correct Answer Your Answer
Decision-making These are the first step leading to the attainment of objectives. This is achoice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities aredirected These are tomorrow's expectation, based on yesterday's achievements and to-day's plans.
Planning These are specific required action or non-actions, allowing no discretion Theseare the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and to-day's plans. These are the goals established towards which the organisation activities aredirected
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, Machinery
Materials and Information?”Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Indian companies are neither technically nor financially sound, they are
always under the threat ofCorrect Answer TakeoversYour Answer Restructuring
Multiple Choice Single AnswerQuestion Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Specific
Select The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Modern
Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the span of control would be
:Correct Answer Cross relationship , Direct group , One to oneYour Answer One to one , Cross relationship , Direct group
Select The BlankQuestion The process of control is complete only when the organisation take ________
action.Correct Answer correctiveYour Answer corrective
Match The FollowingQuestion Correct Answer Your Answer
Management Creative Profession
Professional Manager Dynamic Dynamic
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?Correct Answer ForecastingYour Answer Forecasting
Multiple Choice Single AnswerQuestion How many rules govern Indian and Foreign insurance companies?Correct Answer 12Your Answer 13
True/FalseQuestion According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.Correct Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have brought about the
following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice
Multiple Choice Multiple AnswerQuestion The names of the experts who have given recent contribution to management
are:Correct Answer William Ouchi , W.Edward Deming , Peter F.DruckerYour Answer William Ouchi , Elton Mayo , W.Edward Deming
Multiple Choice Single AnswerQuestion Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Correct Answer DesireYour Answer Devotion
Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a component of leadership for the
followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talentYour Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/FalseQuestion Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.Correct Answer TrueYour Answer True
True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Levels
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion ________is at the core of corporate governance.Correct Answer trustYour Answer audit
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple AnswerQuestion The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , technology no longer gives a competitive edgeto manufacturing activities in the global scenario , as income increases, consumerdemands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , as income increases, consumer demands forservices increase faster than those for goods , a change in customer demand pattern fromtraditional to modern, global stds
True/FalseQuestion The financial structure is not one of the five channels of corporate
governance.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a message will
include,Correct Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
True/FalseQuestion The service sector has not corporatised itself.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer explosion of information technology
Select The BlankQuestion Actuary is one who specializes in the________of insurance.Correct Answer mathematicsYour Answer science
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional
managementYour Answer Right successor , Stumbling self confidence , Lack of professional
management
Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have are
Correct Answer creative , production , client servicingYour Answer creative , production , client servicing
Select The BlankQuestion High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.Correct Answer frustrationYour Answer stress
Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the
organization.Correct Answer countryYour Answer society
Multiple Choice Multiple AnswerQuestion The qualities that matter for International teamwork are,Correct Answer Mutual respect , Sense of time , Team spiritYour Answer Mutual respect , Sense of time , Team spirit
Select The BlankQuestion In an organisation the reports that are in the form of graphs, tables etc, are
called ________Correct Answer statistical reportsYour Answer statistical reports
True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True
True/FalseQuestion MBO method has been evolved by Peter Drucker (1955).Correct Answer TrueYour Answer True
Select The BlankQuestion Consultants must conduct diagnosis to redefine ________.Correct Answer ProblemYour Answer Projects
Multiple Choice Single AnswerQuestion The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of itsCorrect Answer 81% penetrationYour Answer 60% penetration
True/FalseQuestion Event management has to pay only entertainment tax not the service tax.Correct Answer FalseYour Answer True
True/FalseQuestion Service sector in India dominates half of our national income.Correct Answer TrueYour Answer True
Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Multiple Choice Single AnswerQuestion "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of consumers on the surface
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Multiple Choice Single AnswerQuestion Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate
Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Multiple Choice Multiple AnswerQuestion The external environmental factors that influence management areCorrect Answer economic changes , political , technologicalYour Answer economic changes , political , technological
Multiple Choice Multiple AnswerQuestion Management is the combination ofCorrect Answer arts , science , professionYour Answer arts , science , profession
Multiple Choice Multiple AnswerQuestion The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity
Multiple Choice Multiple AnswerQuestion Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The FollowingQuestion Correct Answer Your Answer
Management can be applied everywhere Management is universal Management is universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of PerformanceQuestion of accountability of Performance
Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Dynamic
Professional Manager Dynamic Creative
True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion The contribution of the service sector to GDP has been less than proportionate toCorrect Answer employmentYour Answer employment
Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.Correct Answer TrueYour Answer True
Select The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing
Multiple Choice Single AnswerQuestion Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking
Multiple Choice Multiple AnswerQuestion Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized by merging how many private insurance
companies?Correct Answer 245Your Answer 245
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideasYour Answer ideas
Select The BlankQuestion Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Success
Multiple Choice Single AnswerQuestion What criterion is that which the SBU must meet which is neither too large nor too
small?Correct Answer Proper sizeYour Answer Proper size
Multiple Choice Single AnswerQuestion What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?Correct Answer Decision-makingYour Answer Decision-making
Multiple Choice Single AnswerQuestion Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple AnswerQuestion Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
True/FalseQuestion Unity of command means that employees should receive orders from one superior
only.Correct Answer TrueYour Answer True
True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious
Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Select The BlankQuestion It is said that waking and dream world are both illusions, according to vedanta world
as ________.Correct Answer Maya MithyaYour Answer Maya Mithya
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?Correct Answer NetworkYour Answer Network
Multiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous
Multiple Choice Multiple AnswerQuestion The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance
True/FalseQuestion Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True
Select The BlankQuestion Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making
True/FalseQuestion Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True
True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True
Select The BlankQuestion Maintaining discipline and ________ those who perform properly, is an element of
direction.Correct Answer controllingYour Answer rewarding
Select The BlankQuestion Managerial function of control is the ________ and correction of performance of
various activities.Correct Answer measurementYour Answer measurement
Multiple Choice Single AnswerQuestion Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Decentralisation
Multiple Choice Single AnswerQuestion "Control maintains the equilibrium between ends and means, output and efforts' by
according toCorrect Answer Peter DruckerYour Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some of the popular forecasts areCorrect Answer Specific industry forecast , Demand forecast , Sales
forecastYour Answer Demand forecast , Sales forecast , Specific industry
forecast
Select The BlankQuestion There are ________ forces of competition.Correct Answer FiveYour Answer Five
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in
directing their subordinates ?Correct Answer OrderYour Answer Order
Match The FollowingQuestion Correct Answer Your Answer
Definition ofManagement
Management ismanagement of men,money, machinery,materials andinformation
Management ismanagement of men,money, machinery,materials and information
Koontz and O'Donell Management is thecreation andmaintenance of internalenvironment in anenterprise
Management is thecreation andmaintenance of internalenvironment in anenterprise
Peter Drucker Management is a multi-purpose organ thatmanages a business,manages workers andwork
Management is a multi-purpose organ thatmanages a business,manages workers andwork
Appley L Management ismanagement of peopleand not the direction ofthings
Management ismanagement of peopleand not the direction ofthings
Multiple Choice Single AnswerQuestion Whose feelings and difficulties should the manager know
for direction to become effective ?Correct Answer SubordinatesYour Answer Subordinates
Select The BlankQuestion ________means that private and foreign investors can
participate in the Indian Insurance Sector.Correct Answer LiberalizationYour Answer Liberalization
Multiple Choice Multiple AnswerQuestion The old control techniques which were used through
years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary control
Multiple Choice Single Answer
Question How many event management companies are there inPune?
Correct Answer 215Your Answer 215
Multiple Choice Multiple AnswerQuestion Objectives can be classified asCorrect Answer On the basis of time , On the basis of functions , On the
basis of levelsYour Answer On the basis of time , On the basis of functions , On the
basis of levels
True/FalseQuestion Management is the combination of Arts, Science and
profession.Correct Answer TrueYour Answer True
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Under the kinds of motivation, employees are different
individually yet, they all want the following things from thejob.
Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages
True/FalseQuestion Fast food chains are not a corporatised service.Correct Answer False
Your Answer False
True/FalseQuestion Management is always defined as dynamic, universal,
ever-changing subject.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw materialfor correct planning ?
Correct Answer ForecastingYour Answer Forecasting
Select The BlankQuestion ________establishes, cause and effect relationship.Correct Answer scienceYour Answer science
Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor's Mechanism of scientific
management includes,Correct Answer Scientific task setting , Planning task setting ,
Standardization of toolsYour Answer Scientific task setting , Planning task setting ,
Standardization of tools
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge
fromCorrect Answer Psychology , Economics , MathsYour Answer Psychology , Economics , Maths
Multiple Choice Single AnswerQuestion To which practice is the term "corporate governance"
given?Correct Answer ManagementYour Answer Management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of
learning organizations isCorrect Answer Development of collective as well as individual learningYour Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion According to Dr. Chakraborty's in his model II, he
advocates and gives preference toCorrect Answer Wisdom workerYour Answer Wisdom worker
True/FalseQuestion Under pre-requisites of planning performance budgeting is
meaningful without control.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Which famous management consultancy first adopted the
7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.
Select The BlankQuestion Many families were running the business with a law
________ stake of 15% to 20%.Correct Answer Capital
Your Answer Capital
Select The BlankQuestion A new sector has emerged in modern times, known as
________ management.Correct Answer eventYour Answer event
Multiple Choice Multiple AnswerQuestion According to Urwick, features of good plan is that which isCorrect Answer sample , balanced , flexibleYour Answer sample , balanced , flexible
Select The BlankQuestion ________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.Correct Answer Knowledge workerYour Answer Knowledge worker
Select The BlankQuestion ________ is effective only in big organizations.Correct Answer DecentralizationYour Answer Decentralization
Select The BlankQuestion ________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services evenunder worst condition.
Correct Answer MalleabilityYour Answer Malleability
True/FalseQuestion Financial institutions should maintain a close relationship
to seek a seat on the board.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion This is one of the method of checking performance where
many business executives insist on making frequent visitsto their plants so that they can see for themselves for realstate of affairs
Correct Answer Personal observationYour Answer Personal observation
Multiple Choice Single AnswerQuestion Companies like Godrej, Infosys are arranging which
sessions for their employeesCorrect Answer YogaYour Answer Yoga
Match The FollowingQuestion Correct Answer Your Answer
Functional managementchallenges
Managementaccounting and taxation
Management accountingand taxation
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
Failure to sustain anadvantage inmanufacturing activities
Service sector is notinfluenced by thissystem
licensing system licensing system
Multiple Choice Multiple AnswerQuestion Name the tactics used in the intensity of rivalry amongst
existing competitors.Correct Answer Price competition , Advertising battles , Product
introductionYour Answer Price competition , Advertising battles , Product
introduction
Multiple Choice Single AnswerQuestion Name one of the disadvantages of strategic business
unitsCorrect Answer Distortion of informationYour Answer Distortion of information
Select The BlankQuestion It is said that waking and dream world are both illusions,
according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya
Multiple Choice Multiple AnswerQuestion Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the
sector intoCorrect Answer consumer services , Govt. services , producer servicesYour Answer consumer services , Govt. services , producer services
True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion At which levels of the organization does management
exist?Correct Answer Top-levelYour Answer Top-level
Select The BlankQuestion General Insurance corporation was nationalized
in________.Correct Answer 1972Your Answer 1972
Select The BlankQuestion Philosophy of scientific management says that science is
not a rule of ________.Correct Answer ThumbYour Answer Thumb
Multiple Choice Multiple AnswerQuestion The components of competitive analysis are :Correct Answer Future goals , Current strategy , CapabilitiesYour Answer Future goals , Current strategy , Capabilities
True/FalseQuestion Human thoughts are classified under Tamas Rajas and
HettwaCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Ethical concepts include:Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
True/FalseQuestion Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.Correct Answer FalseYour Answer False
True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False
Score Card
Result for this Assignment
Assignment Date 10/01/2006
Number of Correct Questions 41
Number of Skipped Questions 4
Number of Wrong Questions 6
Total Questions attempted 51
Total Marks obtained 90 Out of 100.
Result Pass
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion The service sector has expanded because of the virtual
stagnation of the________sector.Correct Answer agricultural
Your Answer agricultural
Select The BlankQuestion ________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer Government policy
True/FalseQuestion The financial structure is not one of the five channels of
corporate governance.Correct Answer False
Your Answer False
True/FalseQuestion Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215
Multiple Choice Single AnswerQuestion What is proving that it is EQ more than IQ that underpins many
of the best decisions.Correct Answer Science
Your Answer Science
True/FalseQuestion The contribution of the service sector to the employment
generation has been proportionate.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is that the consultant must be able to recognise about the
client's future needs ?Correct Answer Vision
Your Answer Vision
Multiple Choice Single AnswerQuestion Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer Type of co-ordination
Select The BlankQuestion It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer Paper
Multiple Choice Multiple AnswerQuestion What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with thechange
Your Answer Special mindset to develop special strategies , Coping with thechange
Multiple Choice Multiple AnswerQuestion Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Consequentialism
Select The BlankQuestion ________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.Correct Answer Knowledge worker
Your Answer Knowledge worker
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer Place
Your Answer Place
Multiple Choice Multiple AnswerQuestion Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer Division of work , Discipline , Authority and responsibility
Select The BlankQuestion Latest approach signifies organization has a part of ________
system.Correct Answer Social
Your Answer Social
Select The Blank
Question Being ________ requires high level of optimism and persistencedespite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
True/FalseQuestion Every manager in an organisation gives direction to his
subordinates as a superior and receives direction assubordinate from his superior.
Correct Answer True
Your Answer True
True/FalseQuestion According to Swami Vivekananda people have intuition or
sacred power to face difficult task.Correct Answer True
Your Answer True
True/FalseQuestion Robert Owen was a railroad builder in America.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional managementYour Answer Right successor , Stumbling self-confidence , Lack of
professional management
Select The BlankQuestion Business ethics can be defined as the study of what
is________for the business.Correct Answer good and right
Your Answer good and right
Select The BlankQuestion Services need efficient________, transport roads and power
just as much as industry and agriculture.Correct Answer telecom
Your Answer telecom
Multiple Choice Single AnswerQuestion How many channels are there through which corporate
governance may bear on performance?Correct Answer five
Your Answer five
Multiple Choice Single AnswerQuestion The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer Enforceable
Multiple Choice Single AnswerQuestion In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?Correct Answer lower-middle
Your Answer lower-middle
Multiple Choice Single AnswerQuestion The issues of insider trading can be dealt with by keeping a
principle ofCorrect Answer Disclosed or desist
Your Answer Self-regulation
True/FalseQuestion Gita has nothing to do with leadership in management
Correct Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Social effectiveness This component allowsyou to settle disputesamicably
This component allowsyou to settle disputesamicably
Alfred Bennet He is the father ofintelligence quotient
He is the father ofintelligence quotient
Daniel Goleman He is an AmericanBehavioural Scientist
He is an AmericanBehavioural Scientist
Empathy It is a component ofleadership due to therapid pace of globalisation
It is a component ofleadership due to the rapidpace of globalisation
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money,
Machinery Materials and Information?”Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specific criteria
such asCorrect Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plansYour Answer having a definable group of competitors
Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of Americanstatesman
Your Answer Japanese art , History of technology , History of Americanstatesman
Multiple Choice Multiple AnswerQuestion Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographiclocation
Your Answer Ability of the employees
Match The FollowingQuestion Correct Answer Your Answer
Unit of command This means thatemployees should receiveorders from one superioronly
This means thatemployees should receiveorders from one superioronly
Scalar chain Chain of superiors fromthe highest to the lowestranks
Chain of superiors fromthe highest to the lowestranks
Equity Loyalty, devotion on thepart of managers shouldbe there when dealing
Loyalty, devotion on thepart of managers shouldbe there when dealing with
with subordinates subordinates
Esprit De Corps In union there is strength' In union there is strength'
Multiple Choice Single AnswerQuestion At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer Top-level
Multiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbic
system that governsCorrect Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
True/FalseQuestion Indian companies because of confused status have lacked self-
confidence.Correct Answer True
Your Answer True
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have brought
about the following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members oftheir group
Your Answer they prefer to pay in cash , they like to touch and feel themerchandise , they want attention to be given to all members oftheir group
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers andwork”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The BlankQuestion ________ is the ability to sense, understand and effectively
apply emotion.Correct Answer Emotional Intelligence
Your Answer Emotional Intelligence
Multiple Choice Multiple AnswerQuestion The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer Self-awareness , Emotional management , empathy
Select The BlankQuestion Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ isagain handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer Kumbhmela
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units
share common factors, likeCorrect Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals workingin groups can perform efficiently and effectively towards theattainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
PPMLIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Brands are associated with lifestyles and
people's________.Correct Answer aspirationsYour Answer aspirations
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on thecompany boardYour Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion Under the types of motivators, non-financial motivators
are encouragement, freedom ________.Correct Answer recognitionYour Answer recognition
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Multiple AnswerQuestion Features of direction would beCorrect Answer Pervasive function , Communication , Continuous
processYour Answer Pervasive function , Communication , Continuous
process
Multiple Choice Single AnswerPage 1
PPMQuestion With globalisation moving ahead companies requires
strategies like joint ventures for exampleCorrect Answer HDFC - Standard LifeYour Answer Kinetic - Honda
True/FalseQuestion Decision-Making is a process of making a choice of poor
alternatives.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
Multiple Choice Multiple AnswerQuestion Disadvantages of SBUs areCorrect Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition amongdivisionsYour Answer Dysfunctional competition among divisions , Over-
emphasis on short term performance , Distortion of information
Page 2
PPMSelect The BlankQuestion The ________ appeared in the book, In search of
Excellence.Correct Answer 7 S modelYour Answer 7 S model
True/FalseQuestion Learning organizations must adopt processes that
encourage interaction across boundariesCorrect Answer TrueYour Answer True
Select The BlankQuestion ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,assumptions and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Collective
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Interactive
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Page 3
PPM
Management is understood by performance Management is whatmanagementdoes Management is what management does
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a
message will include,Correct Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
Multiple Choice Single AnswerQuestion How many central ideas are associated with
consequentialism?Correct Answer TwoYour Answer Two
Multiple Choice Single AnswerQuestion Which law states that 'you get what you deserve and not
what you desire'Correct Answer Law of destinyYour Answer Law of destiny
True/FalseQuestion Fast food chains are not a corporatised service.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business
units share common factors, likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
Page 4
PPM
Multiple Choice Multiple AnswerQuestion The potential external opportunities faced by an
organization areCorrect Answer falling trade barriers , additional customer
groups , faster market groupsYour Answer additional customer groups , faster market groups ,
falling trade barriers
True/FalseQuestion A budget as a plan of statement of expected results is
expressed in numerical terms.Correct Answer TrueYour Answer True
Select The BlankQuestion A set of actions that you start with and must maintain
is also called as ________.Correct Answer StrategyYour Answer Strategy
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
True/FalseQuestion Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage
Multiple Choice Single AnswerQuestion What would be the percentage of equity participation
Page 5
PPMunder the rules governing foreign companies?Correct Answer 0.26Your Answer 0.26
Multiple Choice Multiple AnswerQuestion Characteristics of formal organization are :Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulationsYour Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The BlankQuestion Control, like other elements of management process has
to be ________ and not an emergency operationCorrect Answer continuousYour Answer continuous
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
Multiple Choice Single AnswerQuestion Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Organized
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved
customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are
dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible
Select The BlankPage 6
PPMQuestion Organization as an establishment is considered as the
________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical
Multiple Choice Single AnswerQuestion The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that isCorrect Answer BalanceYour Answer Brain
Multiple Choice Single AnswerQuestion What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?Correct Answer proximity of marketsYour Answer proximity of markets
Multiple Choice Single AnswerQuestion To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion Name the flagship companies under the group of "Aditya
Birla"Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
CorporationYour Answer Hindalco , Birla Corporation
True/FalseQuestion "When an insurance policy is sold, a promise is sold".Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The various tools for corporate governance are
Page 7
PPMCorrect Answer audit , professionalism , proper functioning of
the boardYour Answer audit , professionalism , proper functioning of the
board
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
----------------------------------------------------------------------
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Management is said to be the combination of three
factors, arts, science and the third isCorrect Answer professionYour Answer profession
True/FalseQuestion Important ingredients of the service industry are labour
and knowledge.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Page 8
PPM
Multiple Choice Multiple AnswerQuestion The defination of decision involves following
characteristicsCorrect Answer Involves Rationality , Involves Commitment ,
Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves
Mental Process
Multiple Choice Single AnswerQuestion What is the reason that Indian Business houses were not
able to take courageous decisions.Correct Answer stagger or stumbling self-confidenceYour Answer stagger or stumbling self-confidence
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Multiple Choice Multiple AnswerQuestion Budgetary control involves budgets such asCorrect Answer sales , production , cashYour Answer sales , production , cash
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Single AnswerQuestion Who proposed the first theory called the hierarchy of
needs theory ?Page 9
PPMCorrect Answer Abraham MaslowYour Answer Abraham Maslow
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also
face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack
of professional managementYour Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single AnswerQuestion What is the other important ingredient of hi-tech
service industries, besides labour?Correct Answer knowledgeYour Answer knowledge
Multiple Choice Multiple AnswerQuestion Application of general management functions to the
insurance sector isCorrect Answer co-ordinating , controlling , directingYour Answer co-ordinating , controlling , directing
Multiple Choice Single AnswerQuestion Which type of transmission of orders help in obtaining
linear behaviour ?Correct Answer one-wayYour Answer one-way
Multiple Choice Single AnswerQuestion One of the key features of services is that they areCorrect Answer intangibleYour Answer tangible
Multiple Choice Single AnswerQuestion The philosophy of Vedanta is compared to which animal in
Page 10
PPMthe dream of the person, who wakes the dreamer and makes you realiseyour self discovered reality.Correct Answer LionYour Answer Leopard
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
True/FalseQuestion Decentralization would be preferred in large sized
units.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The various tools for corporate governance areCorrect Answer audit , professionalism , proper functioning of
the boardYour Answer audit , professionalism , proper functioning of the
board
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Knowledge based decision-making. Instead of intuition Instead ofintuition
Professional managers may have only salary-stake Question ofaccountability of Performance Question of accountability ofPerformance
Management can be applied everywhere Management is universalManagement is universal
Page 11
PPM
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody canbecome a manager Anybody can become a manager
True/FalseQuestion An organization consists of individuals in which their
formal roles and structural positions bring them closer.Correct Answer TrueYour Answer True
Select The BlankQuestion ________ is a flagship company of Aditya Birla Group.Correct Answer Hindalco GrasimYour Answer Hindalco Grasim
Select The BlankQuestion Direction is a ________ function performed by all the
managers at all levels of the organisation.Correct Answer managerialYour Answer managerial
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Multiple AnswerQuestion Collective learning requires skills for sharing
information and knowledge and these key skills areCorrect Answer Listening , Mentoring , ObservingYour Answer Listening , Observing
Select The BlankPage 12
PPMQuestion The Aditya Birla Group has an insurance tie up
with________of Canada.Correct Answer Sun LifeYour Answer Sun Life
True/FalseQuestion Peter Drucker various publications have sold about 5 -6
million copies worldwide.Correct Answer TrueYour Answer True
True/FalseQuestion Professional management signifies separation of
ownership and management.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion How many forces of competition are there according to
Michael E. Porter?Correct Answer FiveYour Answer Five
Select The BlankQuestion ________ is practiced like all other managerial
functions at all levels of managementCorrect Answer All level exerciseYour Answer All level exercise
Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the
span of control would be :Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct group
Multiple Choice Single AnswerQuestion What does office management include?Correct Answer staffing and equipment of the officeYour Answer staffing and maintainence
True/FalseQuestion 'Span of control' is also referred to as span of
Page 13
PPMmanagement.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force , Reprimands
True/FalseQuestion It is said that no company is allowed to deal in life
and non-life insurance as a single entity.Correct Answer TrueYour Answer True
----------------------------------------------------------------------
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Henry Fayol was trained as a ________ engineer.Correct Answer MiningYour Answer Mining
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Multiple Choice Single AnswerQuestion Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , GrievancesYour Answer Absenteeism , No. of accidents , Grievances
Select The BlankPage 14
PPMQuestion ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells themto investigate on that task and report back.Correct Answer LowYour Answer Low
True/FalseQuestion Event management in India is an ancient activity.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
Select The BlankQuestion ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.Correct Answer ListeningYour Answer Listening
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge
fromCorrect Answer Psychology , Economics , MathsYour Answer Psychology , Economics , Maths
True/FalseQuestion It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion According to the Consequentialism concept of ethics, an
act which does not maximize valueCorrect Answer is not ethically permissibleYour Answer is ethically permissible
Multiple Choice Multiple AnswerQuestion Every person has different ways and means of performing
Page 15
PPMart, similarly, every individual has different styles of managementand these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Autocratic , Beaurocratic
True/FalseQuestion The financial structure is not one of the five channels
of corporate governance.Correct Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Management is understood by performance Management is whatmanagementdoes Management is what management does
True/FalseQuestion Decentralization would be preferred in large sized
units.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `Donell
Page 16
PPMYour Answer Koontz & O `Donell
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Single AnswerQuestion Before calling a consultant what is it that companies
must prepareCorrect Answer Check listYour Answer Check list
True/FalseQuestion Posture' and Observance' are not included under
the 'yogic' exercisesCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary
Select The BlankQuestion The concept of corporate governance has been
attracting________in India.Correct Answer public attentionYour Answer public attention
Select The BlankQuestion ________ are at a minimum where the morale is high.Correct Answer GrievancesYour Answer Grievances
Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Page 17
PPMMultiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Select The BlankQuestion Producer services are trade,________communication and
financial services.Correct Answer transportYour Answer transport
Multiple Choice Single AnswerQuestion Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration
Multiple Choice Single AnswerQuestion Which of the following is not an area of operation of
event management?Correct Answer bankingYour Answer banking
True/FalseQuestion 'Span of control' is also referred to as span of
management.Correct Answer TrueYour Answer True
True/FalseQuestion According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in orderto get the maximum output for them.Correct Answer FalseYour Answer False
Select The BlankQuestion Being ________ requires high level of optimism and
persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Page 18
PPMMultiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of
learning organizations isCorrect Answer Development of collective as well as individual
learningYour Answer Development of collective as well as individual
learning
Multiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious
Multiple Choice Multiple AnswerQuestion Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have
brought about the following factsCorrect Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to allmembers of their groupYour Answer they prefer to pay in cash , they like to touch and
feel the merchandise
Multiple Choice Multiple AnswerQuestion Select the guidelines for effective decision making.Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decisionmakingYour Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate theresults
Page 19
PPMMultiple Choice Multiple AnswerQuestion Elements of effective control areCorrect Answer Understandable , Corrective , FlexibleYour Answer Understandable , Corrective , Flexible
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts
as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
----------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some of the popular forecasts areCorrect Answer Demand forecast , Sales forecast , Specific
industry forecastYour Answer Demand forecast , Sales forecast
Match The FollowingQuestion Correct Answer Your Answer
Oral Communication Frequently used by supervisors at the shop floorand by middle level managers Frequently used by supervisors at theshop floor and by middle level managers
Selective Perception In communication this means that they hear whatthey want to hear and ignore other information In communication thismeans that they hear what they want to hear and ignore otherinformation
Page 20
PPM
Semantic Distortion This type of communication is said to bedeliberate or accidental This type of communication is said to bedeliberate or accidental
Secrecy There is a large amount of information which is withheld bec'it will cause jealousy There is a large amount of information whichis withheld bec' it will cause jealousy
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
True/FalseQuestion In delegation a superior transfer some duties and
responsibilities to his subordinates.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on thecompany boardYour Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Multiple AnswerQuestion The tools and techniques used in learning organizations
areCorrect Answer creativity, brainstorming , observing outcomes ,
reframing knowledgePage 21
PPMYour Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/FalseQuestion Learning organizations must adopt processes that
encourage interaction across boundariesCorrect Answer TrueYour Answer False
Multiple Choice Multiple AnswerQuestion Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ambiguity
Multiple Choice Multiple AnswerQuestion Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen ofemotions as a source ofCorrect Answer information , trust , human energyYour Answer information , trust , human energy
Multiple Choice Multiple AnswerQuestion Every person has different ways and means of performing
art, similarly, every individual has different styles of managementand these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Subjective , Beaurocratic
True/FalseQuestion The service sector has not corporatised itself.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion What is it when you are feeling and being in touch with
subtle feeling about things ?Correct Answer Self awarenessYour Answer Self awareness
True/FalseQuestion Management has been defined as the creation and
direction of the internal environment in an enterprisePage 22
PPMCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?Correct Answer Frank GilberthYour Answer Frank Gilberth
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business
units share common factors, likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
True/FalseQuestion Important ingredients of the service industry are labour
and knowledge.Correct Answer TrueYour Answer True
Select The BlankQuestion Charles Babbage built the first prototype of modern
________.Correct Answer ComputersYour Answer Computers
Select The BlankQuestion The four A's of the service section are
acceptability,________, affordability, availability.Correct Answer awarenessYour Answer accountability
True/FalseQuestion Management is promotionalCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion The issues of insider trading can be dealt with by
keeping a principle ofCorrect Answer Disclosed or desistYour Answer Vision and mission
Page 23
PPM
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
True/FalseQuestion Management manages a manager and manages machines and
workersCorrect Answer FalseYour Answer True
True/FalseQuestion Management is the combination of Arts, Science and
profession.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion The service sector has expanded because of the virtual
stagnation of the________sector.Correct Answer agriculturalYour Answer production
Multiple Choice Single AnswerQuestion Before calling a consultant what is it that companies
must prepareCorrect Answer Check listYour Answer Check list
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer True
Page 24
PPMTrue/FalseQuestion The strategic factor in social integration is the
development and selection of leaders.Correct Answer TrueYour Answer True
True/FalseQuestion Communication in industry is a phase both of
organisation and moral building.Correct Answer TrueYour Answer True
Select The BlankQuestion Organization as an establishment is considered as the
________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy
through what ?Correct Answer NetworkYour Answer Network
Select The BlankQuestion ________organizations have systems, mechanisms and
processes in place.Correct Answer LearningYour Answer Learning
Multiple Choice Multiple AnswerQuestion The characteristics of a good consultant should beCorrect Answer Good communication skill , Team spirit ,
Cosmopolitan outlookYour Answer Team spirit , Good communication skill
Select The BlankQuestion Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.Correct Answer AuthorityYour Answer Division
Page 25
PPMMultiple Choice Single AnswerQuestion A vision statement should have which option among the
following components.Correct Answer Precise and objectiveYour Answer Precise and objective
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Management is understood by performance Management is whatmanagementdoes Management is what management does
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specific
criteria such asCorrect Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plansYour Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working inPage 26
PPMgroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Multiple AnswerQuestion International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy
Select The BlankQuestion The Aditya Birla Group has an insurance tie up
with________of Canada.Correct Answer Sun LifeYour Answer Sun Life
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Which ethical factor argues that there is no universal
set of principles by which to judge mortality?Correct Answer Ethical RelativismYour Answer Ethical Relativism
Page 27
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money,
Machinery Materials and Information?”Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individualsworking in groups can perform efficiently and effectivelytowards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers andwork”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer Place
Your Answer Place
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer Legal
Your Answer Legal
Multiple Choice Single AnswerQuestion Who called for scientific selection of workers and stressed the
need for training?Correct Answer Henry L. Gantt
Your Answer Henry L. Gantt
True/FalseQuestion Henry Fayol was born in England.
Correct Answer False
Your Answer True
True/FalseQuestion There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivatepeople
Your Answer must be continuous , should be time bound , must motivatepeople
Multiple Choice Multiple AnswerQuestion Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , controltechniques
Your Answer uniformity of policy , desire for independence , controltechniques
True/FalseQuestion If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer False
Multiple Choice Multiple AnswerQuestion Basic elements of control would be
Correct Answer setting standards of performance , measurement ofperformance , comparison of performance with standard ofperformance
Your Answer setting standards of performance , measurement ofperformance , comparison of performance with standard ofperformance
Multiple Choice Single AnswerQuestion Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer Motivation
Multiple Choice Multiple AnswerQuestion The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programmeevaluation and review technique
Your Answer management audit , Critical path method , Programmeevaluation and review technique
Multiple Choice Multiple AnswerQuestion Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewardinggood performance
Your Answer maintaining discipline , motivation of subordinates , rewardinggood performance
Multiple Choice Single AnswerQuestion Co-ordination should not be what?
Correct Answer Rigid
Your Answer Restricted
Match The FollowingQuestion Correct Answer Your Answer
Leadership is a processof influencing whom?
People People
What type of influencesdo hard-boiled autocratsuse?
Negative Negative
The leader who giveslittle or no direction iscalled?
Laissez-Faire Laissez-Faire
What do you invite whenyour people are afraid tospeak out?
Dissent Dissent
Who should Leaderstrust?
Subordinates. Subordinates.
Multiple Choice Single AnswerQuestion Employees will be judged on how they will meet or exceed
which well-defined criteria?Correct Answer Performance
Your Answer Goals
Multiple Choice Multiple AnswerQuestion The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
True/False
Question Information gaps create a communication barrier.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer banking , insurance , hospitals
Multiple Choice Single AnswerQuestion What type of industry is event management in India?
Correct Answer One Off
Your Answer Multiple Off
True/FalseQuestion International artists performance in India is diminishing in
recent times.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The channels through which corporate governance may bear
on performance areCorrect Answer managerial incentives , disciplining , corporate restructuring
Your Answer managerial incentives , disciplining
Match The FollowingQuestion Correct Answer Your Answer
Ethics is concerned withwhat is good
And right for society And right for society
Business ethics can thusbe defined
As the study of what isgood and right for thebusiness
As the study of what isgood and right for thebusiness
Ethical relativism arguesthat there is no universalset of principles
by which to judgemorality
by which to judge morality
Virtual acts are donewillfully
And not by chance And not by chance
Determine the type ofwrongdoing involved
And to whom it should bereported
And to whom it should bereported
Multiple Choice Single AnswerQuestion What type of ethics emphasize that all mature persons have
adequate capacity to reason?Correct Answer Deontological ethics
Your Answer Deontological ethics
Multiple Choice Multiple AnswerQuestion Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , beingaccountable for decision
Your Answer fulfilling commitments , caring and compassion , beingaccountable for decision
True/FalseQuestion Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What requires a high level of optimism and persistence
despite rejection?Correct Answer Self Motivation
Your Answer Self Motivation
True/FalseQuestion EQ was first brought to attention by Benott Simon .
Correct Answer False
Your Answer False
True/FalseQuestion A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion For survival Indian business families are raising their capital
to which zone?Correct Answer Comfort
Your Answer Safe
Multiple Choice Multiple Answer
Question The liberalization and globalization has lead to restructuringof industry through
Correct Answer merger , outsourcing , downsizing
Your Answer merger , outsourcing , division
True/FalseQuestion Morale is a state of mind and emotions affecting the attitude
to work.Correct Answer True
Your Answer True
Select The BlankQuestion ________ is a scientific process of looking ________, which
is based on past performanceCorrect Answer Forecasting
Your Answer Forecasting
Correct Answer forward
Your Answer forward
Select The BlankQuestion ________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.Correct Answer Training
Your Answer Training
Correct Answer subordinates
Your Answer subordinates
Select The BlankQuestion One of the ________ of direction is of ________
communication.Correct Answer principles
Your Answer principles
Correct Answer effective
Your Answer effective
Select The BlankQuestion By putting inter-dependent ________ under one ________
coordination is ensured.Correct Answer units
Your Answer units
Correct Answer boss
Your Answer Owner
Select The BlankQuestion ________ divide work into specialized ________.
Correct Answer Managers
Your Answer Managers
Correct Answer functions
Your Answer functions
Select The BlankQuestion Organizational morale is basically a ________ condition of
groups and ________.Correct Answer mental
Your Answer Emotional
Correct Answer individuals
Your Answer individuals
Select The BlankQuestion The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer satisfaction
Correct Answer morale
Your Answer morale
Select The BlankQuestion An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer trend
Correct Answer Formats
Your Answer Formats
Select The BlankQuestion Learning ________ is the organizational ________ that
nurtures learning.Correct Answer Culture
Your Answer Culture
Correct Answer climate
Your Answer climate
Multiple Choice Multiple AnswerQuestion The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer attracting public attention , indispensable , trust
Multiple Choice Single AnswerQuestion EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer Excel
Multiple Choice Single AnswerQuestion Companies seeking to improve have taken a plethora of
initiatives such as:Correct Answer R & D
Your Answer TQM
True/FalseQuestion Learning organizations must develop collective as well as
individual learning.Correct Answer True
Your Answer True
1
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, MachineryMaterials and Information?”Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance ofinternal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof groupCorrect Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that managesbusiness, manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker
True/FalseQuestion Profession needs certificate of practiceCorrect Answer TrueYour Answer True
True/FalseQuestion Management is the combination of Arts,Science and Profession.Correct Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Some of the popularforecasts are salesforecasts
And production trends And production trends
Planning is defined asa long look ahead
And a broad lookaround & a searchinglook within
And a broad lookaround & a searchinglook within
Planning makescompanies competitive
And it reduces cost And it reduces cost
Planning depends onauthenticity
And reliability ofinformation
And reliability ofinformation
Planning should not berigid
It must have aninbuilt controllingprocess
It must have aninbuilt controllingprocess
Multiple Choice Single AnswerQuestion What type of control is most important for effectivedelegation?Correct Answer FeedbackYour Answer Feedback
Multiple Choice Single Answer
2
Question Direction helps utilize what?Correct Answer CapabilitiesYour Answer Capabilities
Multiple Choice Single AnswerQuestion Who said, direction in business is similar to strategy inwar?Correct Answer SeymourYour Answer Seymour
Multiple Choice Multiple AnswerQuestion Elements of effective control areCorrect Answer understandable , corrective , flexibleYour Answer understandable , corrective , flexible
Multiple Choice Multiple AnswerQuestion Limitations of control would beCorrect Answer external factors , difficulty in setting standards ,variation and its causesYour Answer external factors , difficulty in setting standards ,variation and its causes
True/FalseQuestion Direction helps explore the talents of individuals.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion The best leader is someone who is?Correct Answer CoolYour Answer Risky
Multiple Choice Multiple AnswerQuestion The democratic or participative leadership style the leadertries to lead mainly throughCorrect Answer Persuasion , exampleYour Answer Persuasion , example
True/FalseQuestion The 3-needs theory is about motivators in an organization.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The different types of barriers to communication areCorrect Answer physical , psychological , semantic barriersYour Answer physical , psychological , semantic barriers
Multiple Choice Multiple AnswerQuestion Principles of effective communication would beCorrect Answer clear in use of language , attentive listening , use ofright mediumYour Answer clear in use of language , attentive listening , use ofright medium
Multiple Choice Multiple Answer
3
Question The activities of the communicator while communicating amessage will includeCorrect Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
True/FalseQuestion An Indian shopper does not see shopping as an end in itself.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion What is event management?Correct Answer Interactive advertisingYour Answer Interactive advertising
Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized in 1956 bymerging how many private insurance companies?Correct Answer 245Your Answer 245
True/FalseQuestion Planning is the primary management function of insurancecompaniesCorrect Answer TrueYour Answer True
True/FalseQuestion A level playing field is an unlikely factor of success forinsurance sector.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion How many channels are there through which corporategovernance may bear on performance?Correct Answer FiveYour Answer Five
True/FalseQuestion Audit can act as a self regulation enablerCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Examples of ethics of virtue are as followsCorrect Answer courage , generosity , toleranceYour Answer courage , generosity , tolerance
True/FalseQuestion Ethical relativism argues that there are universal set ofprinciples to judge morality.Correct Answer FalseYour Answer False
Multiple Choice Single Answer
4
Question Which if the following criteria should a business meet to becalled an SBU?Correct Answer All of theseYour Answer All of these
Multiple Choice Single AnswerQuestion Companies must calculate what else about consultancy?Correct Answer CostsYour Answer Costs
Multiple Choice Single AnswerQuestion Which of the following act as general motivators?Correct Answer All of theseYour Answer Promotion
True/FalseQuestion Individuals normally desire a degree of independence.Correct Answer TrueYour Answer True
Select The BlankQuestion _______ offer a definite ________ to the planning process.Correct Answer RulesYour Answer RulesCorrect Answer directionYour Answer direction
Select The BlankQuestion A ________ should always be clear about what is to be________ to subordinates.Correct Answer superiorYour Answer superiorCorrect Answer delegatedYour Answer delegated
Select The BlankQuestion Control is ________ to decision-________.Correct Answer BasicYour Answer BasicCorrect Answer makingYour Answer making
Select The BlankQuestion Theory Y assumes that people will exercise self-________ andcontrol towards achieving ________ they are committed to.Correct Answer directionYour Answer directionCorrect Answer objectivesYour Answer objectives
Select The Blank
5
Question ________ services comprise of social and personal servicesand ________.Correct Answer ConsumerYour Answer ConsumerCorrect Answer hotelsYour Answer hotels
Select The BlankQuestion A favorable factor for retail ________ is reduction of________ duties.Correct Answer growthYour Answer growthCorrect Answer customsYour Answer Import
Select The BlankQuestion ________ is one of the ________ companies in eventmanagement.Correct Answer WhizzcraftYour Answer WhizzcraftCorrect Answer LeadingYour Answer Leading
Select The BlankQuestion ________ insurance companies holding is restricted to________.Correct Answer InternationalYour Answer InternationalCorrect Answer 26 %Your Answer 26 %
Select The BlankQuestion An objective of corporate governance is ________ of ________value.Correct Answer enhancementYour Answer enhancementCorrect Answer shareholderYour Answer shareholder
Multiple Choice Single AnswerQuestion People with high EQ understand People's what?Correct Answer ExpectationYour Answer Expectation
Multiple Choice Multiple AnswerQuestion Emotional intelligence is said to be the ability to sense,understand and effectively apply the power and acumen of emotions as asource ofCorrect Answer information , trust , human energyYour Answer information , trust , human energy
Multiple Choice Multiple Answer
6
Question EQ is born largely in the neurotransmitters if the brainslimbic system that governsCorrect Answer feelings , impulses , drivesYour Answer feelings , impulses , drives
Match The FollowingQuestion Correct Answer Your Answer
EQ refers to thequalities
That mark the peoplewho excel in real life
That mark the peoplewho excel in real life
Science is provingthat EQ more than IQ
Underpins many of thebest decisions
Underpins many of thebest decisions
Emotional distressshrinks working memory
And so diminishes theability to thinkclearly
And so diminishes theability to thinkclearly
self-motivationrequires a high levelof optimism
And persistencedespite rejection
And persistencedespite rejection
Empathy involvesreading unstatedemotional cues
Being able to sensewhat others arefeeling
Being able to sensewhat others arefeeling
Multiple Choice Multiple AnswerQuestion The potential internal strength of an organization could beCorrect Answer adequate financial resources , superior technologicalskills , cost advantagesYour Answer adequate financial resources , superior technologicalskills , cost advantages
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specificcriteriaCorrect Answer have definable group of competitors , have its ownmission , prepare its own integrated plansYour Answer have definable group of competitors , have its ownmission, prepare its own integrated plans
Multiple Choice Multiple AnswerQuestion What are some of the challenges faced by retail sector?Correct Answer Looking beyond price , The people factor , Thetechnological edgeYour Answer Looking beyond price , The people factor , Thetechnological edge
Correct Answer :-Vision Statement
The contribution of the service sector to the employment generation has been proportionate.Correct Answer :-False
One of the internal environment factors that influences management isCorrect Answer :-Place
The heart of administration is the directing function.Correct Answer :-True A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________.Correct Answer :-Restless equilibrium It is said that no company is allowed to deal in life and non-life insurance as a single entity.Correct Answer :-True To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.Correct Answer :-Yogic processes, social norms and values
Service sector in India dominates half of our national income.Correct Answer :-True
Indian business families are still avoiding joint ventures and tie-ups.Correct Answer :-False
Most Indian business houses go for restructuring exercise, through :-Correct Answer :-Demerger , Merger , Takeover
________ acts are done willfully and not by chance.Correct Answer :-Virtuous
The factors which should be included on the part of managers when dealing with subordinates are :-Correct Answer :-Loyalty , Devotion The service sector has grown because of reasons mentioned below:-Correct Answer :-Tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities in the global scenario , As income increases, consumer demands faster than those for goods
The different types of motivators would be :-Correct Answer :-Positive , External , Financial The technique of control is associated with planning, as a part of scientific management.Correct Answer :-True
Business ethics can be defined as the study of what is ________ for the business.Correct Answer :-Good and right
The Indian consumer does not see shopping as an end in itself.Correct Answer :-False
Board members should have an independent sense of judgment.Correct Answer :-True
Event management in India is an ancient activity.Correct Answer :-False
Organizing is defined in different ways, viz.Correct Answer :-Process , Relationship , Corporate citizen
Charles Babbage built the first prototype of modern ________.Correct Answer :-Computers
The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure.Correct Answer :-Scalar
It is said that 'Delegation is the key to control' andCorrect Answer :-information is guide to control
Which is the technique where the completion of all tasks ischecked in the order planned in the time scheduled is known asCorrect Answer :-Critical path method
Application of general management functions to the insurance sector isCorrect Answer :-co-ordinating , controlling , directing
Lower level managers need EQ most.Correct Answer :-False
Certain important motivational techniques areCorrect Answer :-Monetary incentives , Job-based techniques , MBO techniques
Future of Insurance sector would beCorrect Answer :-new players taking over the market , improved customer service , strong hold of nationalized players
Procedures establish a useful method of doing work and thus it can eliminate friction between departments.Correct Answer :-True
In the complex new liberalized economy business families face common problems such asCorrect Answer :-Unproductive labour , Falling share value , Transnational attach
Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer :-ideas
Business ________ is the calculation of probable events to provide against future.Correct Answer :-forecasting
Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer :-Emotional Quotient
Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels.Correct Answer :-concepts, opinions
RBI's present report on currency and finance divides the sector intoCorrect Answer :-consumer services , Govt. services , producer services It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.Correct Answer :-True
Pursuit of excellence is an ethical principle.Correct Answer :-True
Delegation is required in which type of organization?Correct Answer :-All type of organizations
If you don't know what you want to achieve, don't call in the ________.Correct Answer :-Consultant
Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer :-True
Name the books on management written by Peter Drucker.Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Who is primarily known for his Time and motion studies?Correct Answer :-Frank Gilberth
What is the set-up of an organization?Correct Answer :-Relationships
The major books on social and political analysis by Peter Drucker are :Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
What can act as a self-regulation enabler?Correct Answer :-Audit
Demand forecast is one of the popular forecasts.Correct Answer :-True
Of which kind of advertising is event a form?Correct Answer :-interactive
General Insurance corporation was nationalized in________.Correct Answer :-1972
Different rates are levied by different states for ________ tax.Correct Answer :-entertainment
Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of Correct Answer :-togetherness
Steps to be taken into consideration while whistle blowing are:Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts
Actuary is one who specializes in the mathematics of insurance.Correct Answer :-True
Few of the benefits of direction areCorrect Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation
A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________.Correct Answer :-scientific
The concept of value and the concept of maximization of value are related to________concept of Ethics.Correct Answer :-Consequentialism
The important point to be noted under the definition of learning organizations isCorrect Answer :-Development of collective as well as individual learning
What is the fundamental tool employed by managers in directing their subordinates ?Correct Answer :-Order
Where is the attack on business families coming fromCorrect Answer :-Transnationals
What does decoding mean ?Correct Answer :-Message interpretation
Management is purposeful and what?Correct Answer :-Goal oriented
Management exists at which levels of the organization?Correct Answer :-All
Management is just a list of functions.Correct Answer :-False
Science has no predictive powerCorrect Answer :-False
Professional management signifies separation of ownership and management.Correct Answer :-True
Communication barriers in the international environment areCorrect Answer :-Loss by transmission , Loss by poor retention , Poor listening
Service sector has grown because of________.
Correct Answer :-contracting
What is the meaning of no physical transferability of services?Correct Answer :-intangibility
Which of the options best describes the employment capacity of the retailing sector? It is theCorrect Answer :-second largest employer after agriculture
The scope for retailing in India is great as it is dominated by the________.Correct Answer :-unorganized sector
The various departments that an event management company will have areCorrect Answer :-creative , production , client servicing
Foreign insurance companies can appoint majority directors on the company board.Correct Answer :-False
Audit is an effective tool of corporate governance and can act/enableCorrect Answer :-self-regulation
The channels through which corporate governance may bear on performance areactivated through several structural and institutional factors as followsCorrect Answer :-legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.
The objectives in corporate governance areCorrect Answer :-growth , stability , shareholders value maximization
The concept of corporate governance has been attracting________in India.Correct Answer :-public attention
________organizations have systems, mechanisms and processes in place.Correct Answer :-Learning
Name the growing developer and publisher software created by SBU's to handle product development for each of the segments like child, youth entertainment etc.Correct Answer :-Mindscape
People with high EQ understand people's which factor ?Correct Answer :-Expectations
EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer :-drives , impulses , feelings
Being ________ requires high level of optimism and persistence despite rejection.Correct Answer :-Self-Motivated
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.Correct Answer :-Authority
Which is the second factor of the 7S model?Correct Answer :-Structure
W.Edward Deming introduced quality control in Japan.Correct Answer :-True
What did chanakya write ?Correct Answer :-Arthashastra
India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and Correct Answer :-False
Gita has nothing to do with leadership in managementCorrect Answer :-False
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer :-False
What is lacking in Indian business companies management ?Correct Answer :-Professionalism
The main strategies adopted by business families for growth areCorrect Answer :-Raising their capital , Appoint professional manager , Technology upgradation
Business families have started spending more on research and development.Correct Answer :-True
Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer :-Capital
Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer :-Flexible
What is indispensable to accurate internal budgeting and to setting financial and expansion policies.Correct Answer :-Sales forecasting
The steps included in the process of MBO areCorrect Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives
Some of the limitations of business planning areCorrect Answer :-Time Consuming , Expensive device , Heavy cost of planning
The term 'span of control' is also referred to as:Correct Answer :-Span of management , Span of supervision , Span of authority
Principles of effective delegation are:Correct Answer :-Train the subordinates , Reward delegation , Appropriate reporting system
Span of management is normally related to organization structure.Correct Answer :-True
Control, like other elements of management process has to be ________ and not anemergency operationCorrect Answer :-continuous
In an organisation the reports that are in the form of graphs, tables etc, are called ________Correct Answer :-statistical reports
This is a type of motivational technique training given to the groups of managers themselves so that they may behave with and motivate their subordinates better.Correct Answer :-Sensitivity training
Profession requires definite period of what?Correct Answer :-Learning
Professional managers help organizations in chalking out which type of strategies?Correct Answer :-Corporate
Features of Management are as followsCorrect Answer :-goal oriented , universal , continuous process
Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer :-economics , maths , psychology
Science as a discipline has the following featuresCorrect Answer :-body of organized knowledge , establishes cause and effect relationship
Any discipline to be called as profession must fulfill the following conditionsCorrect Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct
What hampers organisational communication ?
Correct Answer :-Barrier
The lack of communication leads toCorrect Answer :-information gap , disintegration , deviation from performance
The activities of the communicator while communicating a message will include,Correct Answer :-ideation , encoding , transmission
________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.Correct Answer :-Listening
Producer services are trade,________communication and financial services.Correct Answer :-transport
Services need support functions to assist its operation, they areCorrect Answer :-transport, telecom, power
Govt. services would essentially entailCorrect Answer :-social goods and public administration
Which of the options mentioned below would be categorized as a Franchisee store?Correct Answer :-Footwear stores
What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail?Correct Answer :-proximity of markets
An Indian consumer isCorrect Answer :-one of the most diverse and demanding
The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer :-False
State Bank of India has collaborated with which foreign insurance company?Correct Answer :-Cardiff
The financial structure is not one of the five channels of corporate governance.Correct Answer :-False
Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons?Correct Answer :-Deontological Ethics
Unethical acts are a result of________.Correct Answer :-Unawareness and insensitivity to issues
Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer :-country
Peter Drucker is an expert on :Correct Answer :-Japanese art , History of technology , History of American statesman
Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer :-Practice
Samartha Ramdas contributed to the conception of administration and managementCorrect Answer :-True
Indian companies because of confused status have lacked self-confidence.Correct Answer :-True
One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________.Correct Answer :-Pioneer
Successful consultants should promote their consultancy through what ?Correct Answer :-Network
International consultancy is said to beCorrect Answer :-Glamorous , Challenging , Trendy
You should never measure the process and develop tools that will measure your progress.Correct Answer :-False
________ provide all types of help required to make the business more efficient and profitable.Correct Answer :-Consultants
The defination of decision involves following characteristicsCorrect Answer :-Involves Rationality , Involves Commitment , Involves Mental Process
Decision-Making is a process of making a choice of poor alternatives.Correct Answer :-False
As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.Correct Answer :-Planning
Functional authority works only when,Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established
Features of direction would beCorrect Answer :-Pervasive function , Communication , Continuous process
Some of the external factors that limit control areCorrect Answer :-govt. policies , market changes , economic changes
David McClelland identified three motives which compare with Maslow's higherranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement -Correct Answer :-Self-actualisation
Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known asCorrect Answer :-Critical path method
Name the books on management written by Peter Drucker.Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
General Insurance corporation was nationalized in________.Correct Answer :-1972
Some tips for improving written communication would beCorrect Answer :-Use simple words and phrases , Use short and familiar words , Avoid unnecessary words
Maharishi Institute of Management has ________ centres in India andabroad.Correct Answer :-18
This is one of the good control system where the system should confirm tothe nature and needs of the activity or position sought to be controlledCorrect Answer :-Suitability
Indian companies are neither technically nor financially sound, they are always under the threat ofCorrect Answer :-Takeovers
Of which type of knowledge is science a body of?Correct Answer :-Organized
The process of control is complete only when the organisation take ________ action.Correct Answer :-corrective
How many rules govern Indian and Foreign insurance companies?Correct Answer :-12
According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get the maximum output for them.Correct Answer :-False
Research into the average Indian buying habits have brought about the following factsCorrect Answer :-they prefer to pay in cash , they like to touch and feel the merchandise, they want attention to be given to all members of their group
The names of the experts who have given recent contribution to management are:Correct Answer :-William Ouchi , W.Edward Deming , Peter F.Drucker
Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer :-Desire
Empathy is particularly important today as a component of leadership for the followingCorrect Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent
Correction of deviations is the point at which control can be seen as a part of the whole system of management and can be related to other managerial functions.Correct Answer :-True
Decision-making is a primary part of the managerial process.Correct Answer :-True
What does Maslow propound about the five needs ?Correct Answer :-Hierarchy
________is at the core of corporate governance.Correct Answer :-trust
The experts who dealt in Behavioral Sciences are :Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo
The activities of the communicator while communicating a message will include,Correct Answer :-ideation , encoding , transmission
The service sector has not corporatised itself.Correct Answer :-False
The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence?Correct Answer :-explosion of information technology
Actuary is one who specializes in the________of insurance.Correct Answer :-mathematics
High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive.Correct Answer :-frustration
The qualities that matter for International teamwork are,Correct Answer :-Mutual respect , Sense of time , Team spirit
MBO method has been evolved by Peter Drucker (1955).Correct Answer :-True
Consultants must conduct diagnosis to redefine ________.Correct Answer :-Problem
The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of Correct Answer :-81% penetration
Event management has to pay only entertainment tax not the service tax.Correct Answer :-False
The purpose of life is to raise from ________ to rajasCorrect Answer :-Tamas
"The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?Correct Answer :-we see only parts of ready potential on the surface
The external environmental factors that influence management areCorrect Answer :-economic changes , political , technological
Management is the combination ofCorrect Answer :-arts , science , profession
The features of art is as followsCorrect Answer :-skill , knowledge , creativity
Revenue model is a challenge in the service sector.Correct Answer :-True
The contribution of the service sector to GDP has been less than proportionate toCorrect Answer :-employment
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer :-True
Events are occurrences designed for ________ interests.Correct Answer :-marketing
Which of the following is not an area of operation of event management?Correct Answer :-banking
Name the leading event management companies in IndiaCorrect Answer :-Midas , Pinnacle , Wizcraft
Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer :-245
In the insurance sector the rules governing the foreign companiesCorrect Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board
What criterion is that which the SBU must meet which is neither too large nor too small?Correct Answer :-Proper size
What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental Correct Answer :-Decision-making
Intelligence quotient is the measurement of one's ?Correct Answer :-Intelligence
Decreased productivity is a cost of low IQ.Correct Answer :-False
Under McKinsey's 7 S model, the soft S's are:Correct Answer :-Style , Staff , Skills
Unity of command means that employees should receive orders from one superior only.Correct Answer :-True
The characteristics of knowledge worker would beCorrect Answer :-egoistic , right conscious
It is said that waking and dream world are both illusions, according to vedanta worldas ________.Correct Answer :-Maya Mithya
Under the role of management consultant, consultant acts as aCorrect Answer :-Motivator , Leader , Counselor
The process of forecasting is based onCorrect Answer :-Future trends , Current analysis , Past performance
Advantage of delegation of authority results in prompt ________.Correct Answer :-Decision-making
Delegation and decentralization are closely related to each other.Correct Answer :-True
Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer :-controlling
Managerial function of control is the ________ and correction of performance of various activities.Correct Answer :-measurement
Which modern trend calls for systematic attempt at controlling ?Correct Answer :-Decentralisation
"Control maintains the equilibrium between ends and means, output and efforts' by according toCorrect Answer :-Peter Drucker
Some of the popular forecasts areCorrect Answer :-Specific industry forecast , Demand forecast , Sales forecast
There are ________ forces of competition.Correct Answer :-Five
Whose feelings and difficulties should the manager know for direction to become effective ?Correct Answer :-Subordinates
________means that private and foreign investors can participate in the Indian Insurance Sector.Correct Answer :-Liberalization
The old control techniques which were used through years areCorrect Answer :-Unity of policies , break-even analysis , budgetary control
How many event management companies are there in Pune?Correct Answer :-215
Objectives can be classified asCorrect Answer :-On the basis of time , On the basis of functions , On the basis of levels
Management is the combination of Arts, Science and profession.Correct Answer :-True
Good competitive skills are a potential external opportunity of learning organizationsCorrect Answer :-False
Under the kinds of motivation, employees are different individually yet, they all want the following things from the job.Correct Answer :-Job security , Congenial associates , Fair wages
Fast food chains are not a corporatised service.Correct Answer :-False
Management is always defined as dynamic, universal, ever-changing subject.Correct Answer :-True
________establishes, cause and effect relationship.Correct Answer :-science
Fredrick Winslow Taylor's Mechanism of scientific management includes,Correct Answer :-Scientific task setting , Planning task setting , Standardization of tools
Management is multidisciplinary, it includes knowledge fromCorrect Answer :-Psychology , Economics , Maths
To which practice is the term "corporate governance" given?Correct Answer :-Management
According to Dr. Chakraborty's in his model II, he advocates and gives preference toCorrect Answer :-Wisdom worker
Under pre-requisites of planning performance budgeting is meaningful without control.Correct Answer :-False
Which famous management consultancy first adopted the 7 S model?Correct Answer :-McKinsey & Co.
A new sector has emerged in modern times, known as ________ management.Correct Answer :-event
According to Urwick, features of good plan is that which isCorrect Answer :-sample , balanced , flexible
________ thinks that all knowledge is not subjective and he is self-conceit to possess it.Correct Answer :-Knowledge worker
________ is effective only in big organizations.Correct Answer :-Decentralization
________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of services even under worst Correct Answer :-Malleability
Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer :-False
This is one of the method of checking performance where many business executives insist on making frequent visits to their plants so that they can see for themselves for real state of affairsCorrect Answer :-Personal observation
Companies like Godrej, Infosys are arranging which sessions for their employeesCorrect Answer :-Yoga
Name the tactics used in the intensity of rivalry amongst existing cometitorsCorrect Answer :-Price competition , Advertising battles , Product introduction
Name one of the disadvantages of strategic business unitsCorrect Answer :-Distortion of information
It is said that waking and dream world are both illusions, according to vedanta world as ________.Correct Answer :-Maya Mithya
At which levels of the organization does management exitCorrect Answer :-Top-level
Philosophy of scientific management says that science is not a rule of ________.Correct Answer :-Thumb
The components of competitive analysis are :Correct Answer :-Future goals , Current strategy , Capabilities
Human thoughts are classified under Tamas Rajas andHettwaCorrect Answer :-False
Ethical concepts include:Correct Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct Answer :-False
Henry Fayol was born in England.Correct Answer :-False
________ is one of the major barriers to entry.Correct Answer :-Government policy
Wrong medium of communication is a physical barrier.Correct Answer :-False
What is proving that it is EQ more than IQ that underpins many of the best decisions.Correct Answer :-Science
What is that the consultant must be able to recognise about the client's future needs ?Correct Answer :-Vision
Name one of the factors that govern the span of management.Correct Answer :-Type of work
It is said that, 'Don't follow practices of delegation on ________'.Correct Answer :-Paper
What are the common challenges faced by the retail business?Correct Answer :-Special mindset to develop special strategies , Coping with the change
Few of the management principles given by Henry Fayol are:Correct Answer :-Division of work , Discipline , Authority and responsibility
Latest approach signifies organization has a part of ________ system.Correct Answer :-Social
Every manager in an organisation gives direction to his subordinates as a superior and receives direction assubordinate from his superior.Correct Answer :-True
According to Swami Vivekananda people have intuition or sacred power to face difficult task.Correct Answer :-True
Robert Owen was a railroad builder in America.Correct Answer :-False
Business ethics can be defined as the study of what is________for the business.Correct Answer :-good and right
Services need efficient________, transport roads and power just as much as industry and agriculture.Correct Answer :-telecom
The code of conduct for a profession should beCorrect Answer :-Enforceable
In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct Answer :-lower-middle
The issues of insider trading can be dealt with by keeping a principle ofCorrect Answer :-Disclosed or desist
To be called an SBU, a business unit must meet specific criteria such asCorrect Answer :-having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans
Name the factors governing the span of management.Correct Answer :-Ability of the manager , Ability of the employees , Geographic location
EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer :-drives , impulses , feelings
________ is the ability to sense, understand and effectively apply emotion.Correct Answer :-Emotional Intelligence
The different components of EQ would beCorrect Answer :-Self-awareness , Emotional management , empathy
Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun, ________ is again handled by Allahabad Municipal Corporation.Correct Answer :-Kumbhmela
Brands are associated with lifestyles and people's________.Correct Answer :-aspirations
Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"?Correct Answer :-Peter Drucker
Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct Answer :-recognition
With globalisation moving ahead companies requires strategies like joint ventures for exampleCorrect Answer :-HDFC - Standard Life
Disadvantages of SBUs areCorrect Answer :-Over-emphasis on short term performance , Distortion of information , Dysfunctional competition among divisions
The ________ appeared in the book, In search of Excellence.Correct Answer :-7 S model
Learning organizations must adopt processes that encourage interaction across boundariesCorrect Answer :-True
________ learning requires skills for sharing information and knowledge, particularly implicit knowledge, assumptions and benefits that are traditionally beneath the surface.Correct Answer :-Collective
Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of grCorrect Answer :-Koontz & O `Donell
The activities of the communicator while communicating a message will include,Correct Answer :-ideation , encoding , transmission
How many central ideas are associated with consequentialism?Correct Answer :-Two
Which law states that 'you get what you deserve and not what you desire'Correct Answer :-Law of destiny
The products that are grouped under strategic business units share common factors, likeCorrect Answer :-underlying technology , the market , the skill
The potential external opportunities faced by an organization areCorrect Answer :-falling trade barriers , additional customer groups , faster market groups
A budget as a plan of statement of expected results is expressed in numerical terms.Correct Answer :-True
Who said, "Management is management of Men, Money, Machinery Materials and Information?"Correct Answer :-Anonymous
Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct Answer :-False
A procedure has the following advantagesCorrect Answer :-ensures uniformity of action , increases coordination , provides good standard for the manage
What would be the percentage of equity participation under the rules governing foreign companies?Correct Answer :-0.26
Characteristics of formal organization are :Correct Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and regulations
Control, like other elements of management process has to be ________ and not an emergency operationCorrect Answer :-continuous
Organization as an establishment is considered as the ________ aspect of an enterprise.Correct Answer :-Physical
The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that isCorrect Answer :-Balance
To which environment is learning environment adaptive?Correct Answer :-External
Name the flagship companies under the group of "Aditya Birla"Correct Answer :-Hindalco , Indo-Gulf Fertilizers , Birla corporation
"When an insurance policy is sold, a promise is sold".Correct Answer :-True
The various tools for corporate governance areCorrect Answer :-audit , professionalism , proper functioning of the board
Management is said to be the combination of three factors, arts, science and the third isCorrect Answer :-profession
Important ingredients of the service industry are labour and knowledge.Correct Answer :-True
What is the reason that Indian Business houses were not able to take courageous decisions.Correct Answer :-stagger or stumbling self-confidence
Budgetary control involves budgets such asCorrect Answer :-sales , production , cash
What is the other important ingredient of hi-tech service industries, besides labour?Correct Answer :-knowledge
Which type of transmission of orders help in obtaining linear behaviour ?Correct Answer :-one-way
One of the key features of services is that they areCorrect Answer :-intangible
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realise your self discovered reality.Correct Answer :-Lion
An organization consists of individuals in which their formal roles and structural positions bring them closer.Correct Answer :-True
________ is a flagship company of Aditya Birla Group.Correct Answer :-Hindalco Grasim
Direction is a ________ function performed by all the managers at all levels of the organisation.Correct Answer :-managerial
Collective learning requires skills for sharing information and knowledge and these key skills areCorrect Answer :-Listening , Mentoring , Observing
The Aditya Birla Group has an insurance tie up with________of Canada.Correct Answer :-Sun Life
How many forces of competition are there according to Michael E. Porter?Correct Answer :-Five
________ is practiced like all other managerial functions at all levels of managementCorrect Answer :-All level exercise
The different kinds of relationships for selecting the span of control would be :Correct Answer :-One to one , Cross relationship , Direct group
What does office management include?Correct Answer :-staffing and equipment of the office
'Span of control' is also referred to as span of management.Correct Answer :-True
The negative type of motivators will includeCorrect Answer :-Fear , Force , Reprimands
Henry Fayol was trained as a ________ engineer.Correct Answer :-Mining
________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back.Correct Answer :-Low
According to the Consequentialism concept of ethics, an act which does not maximize valueCorrect Answer :-is not ethically permissible
Every person has different ways and means of performing art, similarly, every individual has different styles of management and Correct Answer :-Democratic , Autocratic , Beaurocratic
Decentralization would be preferred in large sized unitsCorrect Answer :-True
Before calling a consultant what is it that companies must prepareCorrect Answer :-Check list
________ are at a minimum where the morale is high.Correct Answer :-Grievances
The characteristics of knowledge worker would beCorrect Answer :-egoistic , right conscious
Select the guidelines for effective decision making.Correct Answer :-Involve subordinates in decision making process ,Evaluate the results , Adopt a diagnostic approach to decision making
Elements of effective control areCorrect Answer :-Understandable , Corrective , Flexible
In delegation a superior transfer some duties and responsibilities to his subordinates.Correct Answer :-False
The tools and techniques used in learning organizations areCorrect Answer :-creativity, brainstorming , observing outcomes , reframing knowledge
Corporate governance aims atCorrect Answer :-better transparency , ethics , accountability
Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a Correct Answer :-information , trust , human energy
What is it when you are feeling and being in touch with subtle feeling about things ?
Correct Answer :-Self awareness
Management has been defined as the creation and direction of the internal environment in an enterpriseCorrect Answer :-False
Management is promotionalCorrect Answer :-False
Management manages a manager and manages machines and workersCorrect Answer :-False
The service sector has expanded because of the virtual stagnation of the________sector.Correct Answer :-agricultural
The strategic factor in social integration is the development and selection of leaders.Correct Answer :-True
Communication in industry is a phase both of organisation and moral building.Correct Answer :-True
The characteristics of a good consultant should beCorrect Answer :-Good communication skill , Team spirit , Cosmopolitan outlook
A vision statement should have which option among the following components.Correct Answer :-Precise and objective
Which ethical factor argues that there is no universal set of principles by which to judge mortality?Correct Answer :-Ethical Relativism
Who called for scientific selection of workers and stressed the need for training?Correct Answer :-Henry L. Gantt
There are four hard ‘ S’s in the 7 S Model.Correct Answer :-False
Essentials of a good plan areCorrect Answer :-must be continuous , should be time bound , must motivate people
Factors determining decentralization of authorityCorrect Answer :-uniformity of policy , desire for independence , control techniques
If you want it done right, do it yourself, is a fallacyCorrect Answer :-True
Basic elements of control would beCorrect Answer :-setting standards of performance , measurement of performance , comparison of performance with standard of
Without an efficient what can, direction not be fully effective?Correct Answer :-Control
The new techniques of control which has emerged areCorrect Answer :-management audit , Critical path method , Programme evaluation and review technique
Elements of direction areCorrect Answer :-maintaining discipline , motivation of subordinates , rewarding good performance
Co-ordination should not be what?Correct Answer :-Rigid
Employees will be judged on how they will meet or exceed which well-defined criteria?Correct Answer :-Performance
Information gaps create a communication barrier.Correct Answer :-True
The following are the services which are corporatizedCorrect Answer :-banking , insurance , hospitals
What type of industry is event management in India?Correct Answer :-One Off
International artists performance in India is diminishing in recent times.Correct Answer :-False
What type of ethics emphasize that all mature persons have adequate capacity to reason?Correct Answer :-Deontological ethics
Key ethical principles include the followingCorrect Answer :-fulfilling commitments , caring and compassion , being accountable for decision
Ethical problems result in dilemmas for business managers.Correct Answer :-True
What requires a high level of optimism and persistence despite rejection?Correct Answer :-Self Motivation
EQ was first brought to attention by Benott Simon .Correct Answer :-False
A wisdom worker is one who focuses on self-control.Correct Answer :-True
For survival Indian business families are raising their capital to which zone?Correct Answer :-Comfort
The liberalization and globalization has lead to restructuring of industry throughCorrect Answer :-merger , outsourcing , downsizing
Morale is a state of mind and emotions affecting the attitude to work.Correct Answer :-True
________ is a scientific process of looking ________, which is based on past performanceCorrect Answer :-ForecastingCorrect Answer :-forward
________ is a continuous activity in which the ________ are instructed to carry out the particular assignment.Correct Answer :-TrainingCorrect Answer :-subordinates
One of the ________ of direction is of ________communicationCorrect Answer :-principlesCorrect Answer :-effective
By putting inter-dependent ________ under one ________ coordination is ensured.Correct Answer :-unitsCorrect Answer :-boss
________ divide work into specialized ________.Correct Answer :-ManagersCorrect Answer :-functions
Organizational morale is basically a ________ condition of groups and ________.Correct Answer :-mentalCorrect Answer :-individuals
The level of ________ affect an individual’s ________.Correct Answer :-satisfactionCorrect Answer :-morale
An important ________ in retailing is the battle of ________
Correct Answer :-trendCorrect Answer :-Formats
Learning ________ is the organizational ________ that nurtures learning.Correct Answer :-CultureCorrect Answer :-climate
The aspects of corporate governance areCorrect Answer :-attracting public attention , indispensable , trust
EQ refers to the qualities of people who do what in real life?Correct Answer :-Excel
Companies seeking to improve have taken a plethora of initiatives such as:Correct Answer :-R & D
Learning organizations must develop collective as well as individual learning.Correct Answer :-True
Who said, “Management is a multiple organ that manages business, manages a manager and manages workers and work”?Correct Answer :-Peter Drucker
Profession needs certificate of practiceCorrect Answer :-True
What type of control is most important for effective delegation?Correct Answer :-Feedback
Direction helps utilize what?Correct Answer :-Capabilities
Who said, direction in business is similar to strategy in war?Correct Answer :-Seymour
Limitations of control would beCorrect Answer :-external factors , difficulty in setting standards , variation and its causes
Direction helps explore the talents of individuals.Correct Answer :-True
The best leader is someone who is?Correct Answer :-Cool
The democratic or participative leadership style the leader tries to lead mainly throughCorrect Answer :-Persuasion , example
The 3-needs theory is about motivators in an organization.Correct Answer :-True
The different types of barriers to communication areCorrect Answer :-physical , psychological , semantic barriers
Principles of effective communication would beCorrect Answer :-clear in use of language , attentive listening , use of right medium
An Indian shopper does not see shopping as an end in itself.Correct Answer :-False
What is event management?Correct Answer :-Interactive advertising
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies?Correct Answer :-245
Planning is the primary management function of insurance companies
Correct Answer :-True
A level playing field is an unlikely factor of success for insurance sector.Correct Answer :-False
How many channels are there through which corporate governance may bear on performance?Correct Answer :-Five
Audit can act as a self regulation enablerCorrect Answer :-True
Examples of ethics of virtue are as followsCorrect Answer :-courage , generosity , tolerance
Ethical relativism argues that there are universal set of principles to judge morality.Correct Answer :-False
Which if the following criteria should a business meet to be called an SBU?Correct Answer :-All of these
Companies must calculate what else about consultancy?Correct Answer :-Costs
Which of the following act as general motivators?Correct Answer :-All of these
Individuals normally desire a degree of independence.Correct Answer :-True
_______ offer a definite ________ to the planning process.Correct Answer :-RulesCorrect Answer :-direction
A ________ should always be clear about what is to be ________ to subordinates.Correct Answer :-superiorCorrect Answer :-delegated
Control is ________ to decision-________.Correct Answer :-BasicCorrect Answer :-making
Theory Y assumes that people will exercise self-________ andcontrol towards achieving ________ they are committed to.Correct Answer :-directionCorrect Answer :-objectives
________ services comprise of social and personal services and ________.Correct Answer :-ConsumerCorrect Answer :-hotels
A favorable factor for retail ________ is reduction of ________ duties.Correct Answer :-growthCorrect Answer :-customs
________ is one of the ________ companies in event management.Correct Answer :-WhizzcraftCorrect Answer :-Leading
________ insurance companies holding is restricted to ________.Correct Answer :-InternationalCorrect Answer :-26 %
An objective of corporate governance is ________ of ________ value.Correct Answer :-enhancementCorrect Answer :-shareholder
Select The Blank Question:- Maintaining discipline and ______ those who perform properly, is an element of direction.Correct Answer :-Controlling Multiple Choice Multiple Answer Question:- The products that are grouped under strategic business units share common factors, like :-Correct Answer :-Underlying technology , The market , The skill Multiple Choice Multiple Answer Question:- FredrickWinslow Taylor's Mechanism of scientific management includes :- Correct Answer :-Scientific task setting , Planning task setting ,Standardization of tools Multiple Choice Multiple Answer Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as :- Correct Answer :-Absenteeism , Number of accidents , Grievances True/False Question:- Safety needs are those where the person feel important and must also receive recognition from others. Correct Answer :-False Multiple Choice Single Answer Question:-How many channels are there through which corporate governance may bear on performance? Correct Answer :-Five Multiple Choice Multiple Answer Question:- Services are defined as the art and science of managing :- Correct Answer :-The expectations of others ,The experiences of people ,The demands of the customerMultiple Choice Multiple Answer Question:- The definition of decision involves following characteristics :- Correct Answer :-Rationality , Commitment , Mental Process Multiple Choice Single Answer Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Multiple Choice Single Answer Question:- Management is Correct Answer :-Creative Select The Blank Question:- Service sector has grown because of ________. Correct Answer :-Contracting Multiple Choice Single Answer Question:- The purpose of communication is informing others and becoming informed, directing others and being directed and :- Correct Answer :-Influencing others and being influenced Select The Blank Question:- A set of actions that you start with and must maintain is also called as ________. Correct Answer :-Strategy Multiple Choice Single Answer Question:- Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer :-Forecasting True/False Question:- Learning from mistakes is often more powerful than learning from success. Correct Answer :-True Multiple Choice Single Answer Question:- What shrinks working memory and so has the ability to think clearly? Correct Answer :-Emotional distress
Multiple Choice Single Answer Question:- Management is the combination of Arts, Science and Correct Answer :-Profession Select The Blank Question:- The four A's of the service section are acceptability, ________ ,affordability, vailability. Correct Answer :-Awareness True/False Question:- It is said that always lines of communication should be open. Correct Answer :-True Multiple Choice Single Answer Question:- Which Indian pharma company has recently started an SBU? Correct Answer :-Ranbaxy Multiple Choice Single Answer Question:- Management is not just a Correct Answer :-Process Select The Blank Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure. Correct Answer :-Scalar Multiple Choice Multiple Answer Question:- A vision statement should have the following components :- Correct Answer :-Ability to inspire people , Achievable , Precise and objective Select The Blank Question:- New companies feel that ________ is the most appropriate typeof alliance. Correct Answer :-Joint-venture Multiple Choice Single Answer Question:- Who proposed the first theory called the hierarchy of needs theory? Correct Answer :-Abraham Maslow Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Single Answer Question:- Under the characteristics of a learning organization what is it that is recognized as strength? Correct Answer :-Diversity Multiple Choice Single Answer Question:- What articulates the long-term goals of an enterprise? Correct Answer :-Vision Statement Multiple Choice Multiple Answer Question:- Elements of direction are :- Correct Answer :-Maintaining discipline , Motivation of subordinates , Rewarding good performanceTrue/False Question:- The contribution of the service sector to the employment generation has been proportionate. Correct Answer :-False Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place True/False Question:- The heart of administration is the directing function. Correct Answer :-True Select The Blank Question:- A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________. Correct Answer :-Restless equilibrium True/False
Question:- It is said that no company is allowed to deal in life and non-life insurance as a single entity. Correct Answer :-True Select The Blank Question:- To establish contact with the creator ________ helps us to transfer our minds and reach at the goal. Correct Answer :-Yogic processes, social norms and values True/False Question:- Service sector in India dominates half of our national income. Correct Answer :-True True/False Question:- Indian business families are still avoiding joint ventures and tie-ups. Correct Answer :-False Multiple Choice Multiple Answer Question:- Most Indian business houses go for restructuring exercise, through :- Correct Answer :-Demerger , Merger , Takeover Select The Blank Question:- ________ acts are done willfully and not by chance. Correct Answer :-Virtuous Multiple Choice Multiple Answer Question:- The factors which should be included on the part of managers when dealing with subordinates are :- Correct Answer :-Loyalty , Devotion Multiple Choice Multiple Answer Question:- The service sector has grown because of reasons mentioned below:- Correct Answer :-Tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities in the global scenario , As income increases, consumer demands for services increase faster than those for goods Multiple Choice Multiple Answer Question:- The different types of motivators would be :- Correct Answer :-Positive , External , Financial True/False Question:- The technique of control is associated with planning, as a part of scientific management. Correct Answer :-True Select The Blank Question:- Business ethics can be defined as the study of what is ________ for the business. Correct Answer :-Good and right True/False Question:- The Indian consumer does not see shopping as an end in itself. Correct Answer :-False True/False Question:- Board members should have an independent sense of judgment. Correct Answer :-True True/False Question:- Event management in India is an ancient activity. Correct Answer :-False Multiple Choice Multiple Answer Question:- Organizing is defined in different ways, viz. Correct Answer :-Process , Relationship , Corporate citizen Select The Blank Question:- Charles Babbage built the first prototype of modern ________. Correct Answer :-Computers Select The Blank Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent coordinative principle, permeates the entire organized structure. Correct Answer :-Scalar Multiple Choice Single Answer
Question:- It is said that 'Delegation is the key to control' and Correct Answer :-information is guide to control Multiple Choice Single Answer Question:- Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer :-Critical path method Multiple Choice Multiple Answer Question:- Application of general management functions to the insurance sector is Correct Answer :-co-ordinating , controlling , directing True/False Question:- Lower level managers need EQ most. Correct Answer :-False Multiple Choice Multiple Answer Question:- Certain important motivational techniques are Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players True/False Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer :-True Multiple Choice Multiple Answer Question:- In the complex new liberalized economy business families face common problems such as Correct Answer :-Unproductive labour , Falling share value , Transnational attach Select The Blank Question:- Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer :-ideas Select The Blank Question:- Business ________ is the calculation of probable events to provide against future. Correct Answer :-forecasting Select The Blank Question:- Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer :-Emotional Quotient Multiple Choice Single Answer Question:- Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer :-concepts, opinions Multiple Choice Multiple Answer Question:- RBI's present report on currency and finance divides the sector into Correct Answer :-consumer services , Govt. services , producer services True/False Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer :-True True/False Question:- Pursuit of excellence is an ethical principle. Correct Answer :-True Multiple Choice Single Answer Question:- Delegation is required in which type of organization? Correct Answer :-All type of organizations Select The Blank Question:- If you don't know what you want to achieve, don't call in the ________. Correct Answer :-Consultant True/False Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer :-True Multiple Choice Multiple Answer Question:- Name the books on management written by Peter Drucker. Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management Multiple Choice Single Answer Question:- Who is primarily known for his Time and motion studies? Correct Answer :-Frank Gilberth Multiple Choice Single Answer Question:- What is the set-up of an organization? Correct Answer :-Relationships True/False Question:- The Indian consumer does not see shopping as an end in itself. Correct Answer :-False Multiple Choice Multiple Answer Question:- The major books on social and political analysis by Peter Drucker are : Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Multiple Choice Single Answer Question:- What can act as a self-regulation enabler? Correct Answer :-Audit True/False Question:- Demand forecast is one of the popular forecasts. Correct Answer :-True Multiple Choice Single Answer Question:- Of which kind of advertising is event a form? Correct Answer :-interactive Select The Blank Question:- General Insurance corporation was nationalized in________. Correct Answer :-1972 Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment Select The Blank Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer :-togetherness Multiple Choice Multiple Answer Question:- Steps to be taken into consideration while whistle blowing are: Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts True/False Question:- Actuary is one who specializes in the mathematics of insurance. Correct Answer :-True Multiple Choice Multiple Answer Question:- Few of the benefits of direction are Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation Select The Blank Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer :-scientific Multiple Choice Multiple Answer Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer :-Absenteeism , No. of accidents , Grievances Select The Blank Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer :-Consequentialism Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management Multiple Choice Single Answer Question:- The important point to be noted under the definition of learning organizations is Correct Answer :-Development of collective as well as individual learning Multiple Choice Single Answer Question:- What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer :-Order Multiple Choice Single Answer Question:- Where is the attack on business families coming from Correct Answer :-Transnationals Multiple Choice Single Answer Question:- What does decoding mean ? Correct Answer :-Message interpretation Multiple Choice Single Answer Question:- Management is purposeful and what? Correct Answer :-Goal oriented Multiple Choice Single Answer Question:- Management exists at which levels of the organization? Correct Answer :-All True/False Question:- Management is just a list of functions. Correct Answer :-False True/False Question:- Science has no predictive power Correct Answer :-False True/False Question:- Professional management signifies separation of ownership and management. Correct Answer :-True Multiple Choice Multiple Answer Question:- Communication barriers in the international environment are
Correct Answer :-Loss by transmission , Loss by poor retention , Poor listening Select The Blank Question:- Service sector has grown because of________. Correct Answer :-contracting Multiple Choice Single Answer Question:- What is the meaning of no physical transferability of services? Correct Answer :-intangibility Multiple Choice Single Answer Question:- The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence? Correct Answer :-explosion of information technology Multiple Choice Single Answer Question:- Which of the options best describes the employment capacity of the retailing sector? It is the Correct Answer :-second largest employer after agriculture Select The Blank Question:- The scope for retailing in India is great as it is dominated by the________. Correct Answer :-unorganized sector Multiple Choice Multiple Answer Question:- The various departments that an event management company will have are Correct Answer :-creative , production , client servicing True/False Question:- Foreign insurance companies can appoint majority directors on the company board. Correct Answer :-False Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Single Answer Question:- Audit is an effective tool of corporate governance and can act/enable Correct Answer :-self-regulation Multiple Choice Multiple Answer Question:- The channels through which corporate governance may bear on performance are activated through several structural and institutional factors as follows Correct Answer :-legal, political and regulatory environment , financial structure of corporation , structure and functioning of co. Multiple Choice Multiple Answer Question:- The objectives in corporate governance are Correct Answer :-growth , stability , shareholders value maximization Your Answer :-growth , stability , shareholders value maximization Select The Blank Question:- The concept of corporate governance has been attracting________in India. Correct Answer :-public attention Your Answer :-public attention Select The Blank Question:- ________organizations have systems, mechanisms and processes in place. Correct Answer :-Learning Your Answer :-Learning Multiple Choice Single Answer Question:- Name the growing developer and publisher software created by SBU's to handle product development for each of the segments like child, youth entertainment etc. Correct Answer :-Mindscape Your Answer :-Mindscape Multiple Choice Single Answer Question:- People with high EQ understand people's which factor ? Correct Answer :-Expectations Your Answer :-Expectations Multiple Choice Multiple Answer Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer :-drives , impulses , feelings Your Answer :-drives , impulses , feelings Select The Blank Question:- Being ________ requires high level of optimism and persistence despite rejection. Correct Answer :-Self-Motivated Your Answer :-Self-Motivated Select The Blank Question:- Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former. Correct Answer :-Authority Your Answer :-Authority Multiple Choice Single Answer Question:- Which is the second factor of the 7S model? Correct Answer :-Structure Your Answer :-Structure True/False Question:- W.Edward Deming introduced quality control in Japan. Correct Answer :-True Your Answer :-True
Multiple Choice Single Answer Question:- What did chanakya write ? Correct Answer :-Arthashastra Your Answer :-Arthashastra True/False Question:- India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and applied sciences - Correct Answer :-False Your Answer :-False True/False Question:- Gita has nothing to do with leadership in management Correct Answer :-False Your Answer :-False True/False Question:- Posture' and Observance' are not included under the 'yogic' exercises Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- What is lacking in Indian business companies management ? Correct Answer :-Professionalism Your Answer :-Professionalism Multiple Choice Multiple Answer Question:- The main strategies adopted by business families for growth are Correct Answer :-Raising their capital , Appoint professional manager , Technology upgradation Your Answer :-Raising their capital , Appoint professional manager , Technology upgradation True/False Question:- Business families have started spending more on research and development. Correct Answer :-True Your Answer :-True Select The Blank Question:- Many families were running the business with a law ________ stake of 15% to 20%. Correct Answer :-Capital Your Answer :-Capital Multiple Choice Single Answer Question:- Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer :-Flexible Your Answer :-Flexible Multiple Choice Single Answer Question:- What is indispensable to accurate internal budgeting and to setting financial and expansion policies. Correct Answer :-Sales forecasting Your Answer :-Specific industry forecasts Multiple Choice Multiple Answer Question:- The steps included in the process of MBO are Correct Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Your Answer :-Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Multiple Choice Multiple Answer Question:- Some of the limitations of business planning are Correct Answer :-Time Consuming , Expensive device , Heavy cost of planning Your Answer :-Grievances , Expensive device , Heavy cost of planning Multiple Choice Multiple Answer Question:- The term 'span of control' is also referred to as: Correct Answer :-Span of management , Span of supervision , Span of authority Your Answer :-Span of management , Span of supervision , Span of authority Multiple Choice Multiple Answer Question:- Principles of effective delegation are: Correct Answer :-Train the subordinates , Reward delegation , Appropriate reporting system Your Answer :-Train the subordinates , Reward delegation , Appropriate reporting system True/False Question:- Span of management is normally related to organization structure. Correct Answer :-True Your Answer :-False Select The Blank Question:- Control, like other elements of management process has to be ________ and not an emergency operation Correct Answer :-continuous Your Answer :-corrective Select The Blank Question:- In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer :-statistical reports Your Answer :-statistical reports Multiple Choice Single Answer Question:- This is a type of motivational technique training given to the groups of managers themselves so that they may behave with and motivate their subordinates better. Correct Answer :-Sensitivity training
Your Answer :-Management training Select The Blank Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer :-togetherness Your Answer :-initiative Multiple Choice Single Answer Question:- Profession requires definite period of what? Correct Answer :-Learning Your Answer :-Learning Multiple Choice Single Answer Question:- Professional managers help organizations in chalking out which type of strategies? Correct Answer :-Corporate Your Answer :-Corporate Multiple Choice Multiple Answer Question:- Features of Management are as follows Correct Answer :-goal oriented , universal , continuous process Your Answer :-goal oriented , universal , continuous process Multiple Choice Multiple Answer Question:- Management is multidisciplinary, it includes knowledge/ information from Correct Answer :-economics , maths , psychology Your Answer :-economics , maths , psychology Multiple Choice Multiple Answer Question:- Science as a discipline has the following features Correct Answer :-body of organized knowledge , establishes cause and effect relationship Your Answer :-body of unorganized knowledge , establishes cause and effect relationship , nonpredictive Multiple Choice Multiple Answer Question:- Any discipline to be called as profession must fulfill the following conditions Correct Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct Multiple Choice Single Answer Question:- What hampers organisational communication ? Correct Answer :-Barrier Your Answer :-Barrier Multiple Choice Multiple Answer Question:- The lack of communication leads to Correct Answer :-information gap , disintegration , deviation from performance Your Answer :-information gap , disintegration , deviation from performance Multiple Choice Multiple Answer Question:- The activities of the communicator while communicating a message will include, Correct Answer :-ideation , encoding , transmission Your Answer :-encoding , response Select The Blank Question:- ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication. Correct Answer :-Listening Your Answer :-Listening Select The Blank Question:- Producer services are trade,________communication and financial services. Correct Answer :-transport Your Answer :-transport Multiple Choice Single Answer Question:- Services need support functions to assist its operation, they are Correct Answer :-transport, telecom, power Your Answer :-transport, telecom, power Multiple Choice Single Answer Question:- Govt. services would essentially entail Correct Answer :-social goods and public administration Your Answer :-social goods and public administration Multiple Choice Single Answer Question:- Which of the options mentioned below would be categorized as a Franchisee store? Correct Answer :-Footwear stores Your Answer :-Super Markets Multiple Choice Single Answer Question:- What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail? Correct Answer :-proximity of markets Your Answer :-customer preference to brands Multiple Choice Single Answer Question:- An Indian consumer is Correct Answer :-one of the most diverse and demanding Your Answer :-one of the most diverse and demanding True/False Question:- The unorganized sector is mainly concentrated in metropolitan cities. Correct Answer :-False Your Answer :-True
Multiple Choice Single Answer Question:- Of which kind of advertising is event a form? Correct Answer :-interactive Your Answer :-interactive Multiple Choice Single Answer Question:- State Bank of India has collaborated with which foreign insurance company? Correct Answer :-Cardiff Your Answer :-Cardiff True/False Question:- The financial structure is not one of the five channels of corporate governance. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons? Correct Answer :-Deontological Ethics Your Answer :-Demological Ethics Select The Blank Question:- Unethical acts are a result of________. Correct Answer :-Unawareness and insensitivity to issues Your Answer :-Unawareness and insensitivity to issues Select The Blank Question:- Loyalty to the________should occupy the place before loyalty to the organization. Correct Answer :-country Your Answer :-society Multiple Choice Multiple Answer Question:- The products that are grouped under strategic business units share common factors, like Correct Answer :-underlying technology , the market , the skill Your Answer :-underlying technology , the market , the skill Multiple Choice Multiple Answer Question:- Multiple Choice Multiple Response Correct Answer :-Loyalty , Devotion Your Answer :-Loyalty , Devotion Multiple Choice Multiple Answer Question:- Peter Drucker is an expert on : Correct Answer :-Japanese art , History of technology , History of American statesman Your Answer :-Japanese art , History of technology , History of American statesman Select The Blank Question:- Peter Durcker's classic book is known as 'The ________ of management'. Correct Answer :-Practice Your Answer :-Practice True/False Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer :-True Your Answer :-True True/False Question:- Samartha Ramdas contributed to the conception of administration and management Correct Answer :-True Your Answer :-True True/False Question:- Indian companies because of confused status have lacked self-confidence. Correct Answer :-True Your Answer :-True Select The Blank Question:- One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________. Correct Answer :-Pioneer Your Answer :-Pioneer Multiple Choice Single Answer Question:- Successful consultants should promote their consultancy through what ? Correct Answer :-Network Your Answer :-Network Multiple Choice Multiple Answer Question:- International consultancy is said to be Correct Answer :-Glamorous , Challenging , Trendy Your Answer :-Glamorous , Challenging , Trendy True/False Question:- You should never measure the process and develop tools that will measure your progress. Correct Answer :-False Your Answer :-False Select The Blank Question:- ________ provide all types of help required to make the business more efficient and profitable. Correct Answer :-Consultants Your Answer :-Consultants
Multiple Choice Multiple Answer Question:- The defination of decision involves following characteristics Correct Answer :-Involves Rationality , Involves Commitment , Involves Mental Process Your Answer :-Involves Rationality , Involves Commitment , Involves Mental Process True/False Question:- Decision-Making is a process of making a choice of poor alternatives. Correct Answer :-False Your Answer :-False True/False Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer :-True Your Answer :-True Select The Blank Question:- As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it. Correct Answer :-Planning Your Answer :-Planning Multiple Choice Multiple Answer Question:- Functional authority works only when, Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Your Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Multiple Choice Multiple Answer Question:- Features of direction would be Correct Answer :-Pervasive function , Communication , Continuous process Your Answer :-Pervasive function , Communication Multiple Choice Multiple Answer Question:- Some of the external factors that limit control are Correct Answer :-govt. policies , market changes , economic changes Your Answer :-govt. policies , market changes , economic changes Multiple Choice Single Answer Question:- David McClelland identified three motives which compare with Maslow's higher ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement - Correct Answer :-Self-actualisation Your Answer :-Self-actualisation Multiple Choice Multiple Answer Question:- Certain important motivational techniques are Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques Your Answer :-Security technique , Monetary incentives , Job-based techniques Multiple Choice Multiple Answer Question:- David C Mc Celland identified three motives those are Correct Answer :-Affiliation , Power , Achievement Your Answer :-Affiliation , Power , Achievement True/False Question:- Board members should have an independent sense of judgment. Correct Answer :-True Your Answer :-False True/False Question:- Event management in India is an ancient activity. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- Organizing is defined in different ways, viz. Correct Answer :-Process , Relationship , Corporate citizen Your Answer :-Process , Relationship Select The Blank Question:- Charles Babbage built the first prototype of modern ________. Correct Answer :-Computers Your Answer :-Computers Select The Blank Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure. Correct Answer :-Scalar Your Answer :-Functional Multiple Choice Single Answer Question:- It is said that 'Delegation is the key to control' and Correct Answer :-information is guide to control Your Answer :-information is basis of control Multiple Choice Single Answer Question:- Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer :-Critical path method Your Answer :-Critical path method Multiple Choice Multiple Answer
Question:- Application of general management functions to the insurance sector is Correct Answer :-co-ordinating , controlling , directing Your Answer :-capitalizing True/False Question:- Lower level managers need EQ most. Correct Answer :-False Your Answer :-True Multiple Choice Multiple Answer Question:- Certain important motivational techniques are Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques Your Answer :-Monetary incentives , Job-based techniques , MBO techniques Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players True/False Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- In the complex new liberalized economy business families face common problems such as Correct Answer :-Unproductive labour , Falling share value , Transnational attach Your Answer :-Unproductive labour , Falling share value Select The Blank Question:- Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer :-ideas Your Answer :-ideas Select The Blank Question:- Business ________ is the calculation of probable events to provide against future. Correct Answer :-forecasting Your Answer :-planning Select The Blank Question:- Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer :-Emotional Quotient Your Answer :-Emotional Quotient Multiple Choice Single Answer Question:- Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer :-concepts, opinions Your Answer :-concepts, opinions Multiple Choice Multiple Answer Question:- RBI's present report on currency and finance divides the sector into Correct Answer :-consumer services , Govt. services , producer services Your Answer :-consumer services , producer services True/False Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer :-True Your Answer :-True True/False Question:- Pursuit of excellence is an ethical principle. Correct Answer :-True Your Answer :-False Multiple Choice Single Answer Question:- Delegation is required in which type of organization? Correct Answer :-All type of organizations Your Answer :-Big type of organizations Select The Blank Question:- If you don't know what you want to achieve, don't call in the ________. Correct Answer :-Consultant Your Answer :-Subordinate True/False Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- Name the books on management written by Peter Drucker. Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management
Your Answer :-Frontiers of Management , The practice of management , Management, tasks, responsibility Multiple Choice Single Answer Question:- Who is primarily known for his Time and motion studies? Correct Answer :-Frank Gilberth Your Answer :-F.W.Taylor Multiple Choice Single Answer Question:- What is the set-up of an organization? Correct Answer :-Relationships Your Answer :-Communication True/False Question:- The Indian consumer does not see shopping as an end in itself. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- The major books on social and political analysis by Peter Drucker are : Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia Your Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia Multiple Choice Single Answer Question:- What can act as a self-regulation enabler? Correct Answer :-Audit Your Answer :-Planning report True/False Question:- Demand forecast is one of the popular forecasts. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Of which kind of advertising is event a form? Correct Answer :-interactive Your Answer :-related Select The Blank Question:- General Insurance corporation was nationalized in________. Correct Answer :-1972 Your Answer :-1971 Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment Your Answer :-entertainment Select The Blank Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer :-togetherness Your Answer :-confidence Multiple Choice Multiple Answer Question:- Steps to be taken into consideration while whistle blowing are: Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts Your Answer :-examining the organizational environment , examining your motives , verifying and documenting your information , sticking to the facts True/False Question:- Actuary is one who specializes in the mathematics of insurance. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- Few of the benefits of direction are Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation Your Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation Select The Blank Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer :-scientific Your Answer :-strategic Multiple Choice Multiple Answer Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer :-Absenteeism , No. of accidents , Grievances Your Answer :-Absenteeism , Grievances Select The Blank Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer :-Consequentialism
Your Answer :-Subjectivism Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management Your Answer :-Right successor , Lack of professional management Multiple Choice Single Answer Question:- The important point to be noted under the definition of learning organizations is Correct Answer :-Development of collective as well as individual learning Your Answer :-Development of collective as well as individual learning Multiple Choice Single Answer Question:- What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer :-Order Your Answer :-Decision Multiple Choice Single Answer Question:- Where is the attack on business families coming from Correct Answer :-Transnationals Your Answer :-Transnationals Multiple Choice Single Answer Question:- What does decoding mean ? Correct Answer :-Message interpretation Your Answer :-Message interpretation True/False Question:- Board members should have an independent sense of judgment. Correct Answer :-True Your Answer :-False True/False Question:- Event management in India is an ancient activity. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- Organizing is defined in different ways, viz. Correct Answer :-Process , Relationship , Corporate citizen Your Answer :-Process , Relationship Select The Blank Question:- Charles Babbage built the first prototype of modern ________. Correct Answer :-Computers Your Answer :-Computers Select The Blank Question:- The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure. Correct Answer :-Scalar Your Answer :-Functional Multiple Choice Single Answer Question:- It is said that 'Delegation is the key to control' and Correct Answer :-information is guide to control Your Answer :-information is basis of control Multiple Choice Single Answer Question:- Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer :-Critical path method Your Answer :-Critical path method Multiple Choice Multiple Answer Question:- Application of general management functions to the insurance sector is Correct Answer :-co-ordinating , controlling , directing Your Answer :-capitalizing True/False Question:- Lower level managers need EQ most. Correct Answer :-False Your Answer :-True Multiple Choice Multiple Answer Question:- Certain important motivational techniques are Correct Answer :-Monetary incentives , Job-based techniques , MBO techniques Your Answer :-Monetary incentives , Job-based techniques , MBO techniques Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players True/False
Question:- Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- In the complex new liberalized economy business families face common problems such as Correct Answer :-Unproductive labour , Falling share value , Transnational attach Your Answer :-Unproductive labour , Falling share value Select The Blank Question:- Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer :-ideas Your Answer :-ideas Select The Blank Question:- Business ________ is the calculation of probable events to provide against future. Correct Answer :-forecasting Your Answer :-planning Select The Blank Question:- Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer :-Emotional Quotient Your Answer :-Emotional Quotient Multiple Choice Single Answer Question:- Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer :-concepts, opinions Your Answer :-concepts, opinions Multiple Choice Multiple Answer Question:- RBI's present report on currency and finance divides the sector into Correct Answer :-consumer services , Govt. services , producer services Your Answer :-consumer services , producer services True/False Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer :-True Your Answer :-True True/False Question:- Pursuit of excellence is an ethical principle. Correct Answer :-True Your Answer :-False Multiple Choice Single Answer Question:- Delegation is required in which type of organization? Correct Answer :-All type of organizations Your Answer :-Big type of organizations Select The Blank Question:- If you don't know what you want to achieve, don't call in the ________. Correct Answer :-Consultant Your Answer :-Subordinate True/False Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- Name the books on management written by Peter Drucker. Correct Answer :-The practice of management , Management, tasks, responsibility , Frontiers of Management Your Answer :-Frontiers of Management , The practice of management , Management, tasks, responsibility Multiple Choice Single Answer Question:- Who is primarily known for his Time and motion studies? Correct Answer :-Frank Gilberth Your Answer :-F.W.Taylor Multiple Choice Single Answer Question:- What is the set-up of an organization? Correct Answer :-Relationships Your Answer :-Communication True/False Question:- The Indian consumer does not see shopping as an end in itself. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- The major books on social and political analysis by Peter Drucker are : Correct Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia Your Answer :-The future of industrial man , The age of discontinuity , Drucker on Asia
Multiple Choice Single Answer Question:- What can act as a self-regulation enabler? Correct Answer :-Audit Your Answer :-Planning report True/False Question:- Demand forecast is one of the popular forecasts. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Of which kind of advertising is event a form? Correct Answer :-interactive Your Answer :-related Select The Blank Question:- General Insurance corporation was nationalized in________. Correct Answer :-1972 Your Answer :-1971 Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment Your Answer :-entertainment Select The Blank Question:- Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer :-togetherness Your Answer :-confidence Multiple Choice Multiple Answer Question:- Steps to be taken into consideration while whistle blowing are: Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts Your Answer :-examining the organizational environment , examining your motives , verifying and documenting your information , sticking to the facts True/False Question:- Actuary is one who specializes in the mathematics of insurance. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- Few of the benefits of direction are Correct Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation Your Answer :-ensures stability and balance , secures employees co-operation , facilitates change in organisation Select The Blank Question:- A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer :-scientific Your Answer :-strategic Multiple Choice Multiple Answer Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer :-Absenteeism , No. of accidents , Grievances Your Answer :-Absenteeism , Grievances Select The Blank Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer :-Consequentialism Your Answer :-Subjectivism Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management Your Answer :-Right successor , Lack of professional management Multiple Choice Single Answer Question:- The important point to be noted under the definition of learning organizations is Correct Answer :-Development of collective as well as individual learning Your Answer :-Development of collective as well as individual learning Multiple Choice Single Answer Question:- What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer :-Order Your Answer :-Decision Multiple Choice Single Answer Question:- Where is the attack on business families coming from Correct Answer :-Transnationals Your Answer :-Transnationals
Multiple Choice Single Answer Question:- What does decoding mean ? Correct Answer :-Message interpretation Your Answer :-Message interpretation Multiple Choice Multiple Answer Question:- Some tips for improving written communication would be Correct Answer :-Use simple words and phrases , Use short and familiar words , Avoid unnecessary words Your Answer :-Use short and familiar words , Avoid unnecessary words , Use simple words and phrases True/False Question:- Indian business families are still avoiding joint ventures and tie-ups. Correct Answer :-False Your Answer :-False Select The Blank Question:- Maharishi Institute of Management has ________ centres in India and abroad. Correct Answer :-18 Your Answer :-20 Multiple Choice Single Answer Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O ‘Donell Your Answer :-Koontz & O ‘Donell Multiple Choice Single Answer Question:- This is one of the good control system where the system should confirm to the nature and needs of the activity or position sought to be controlled Correct Answer :-Suitability Your Answer :-Corrective Multiple Choice Single Answer Question:- Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Single Answer Question:- Indian companies are neither technically nor financially sound, they are always under the threat of Correct Answer :-Takeovers Your Answer :-Restructuring Multiple Choice Single Answer Question:- Of which type of knowledge is science a body of? Correct Answer :-Organized Your Answer :-Specific Select The Blank Question:- ________organizations have systems, mechanisms and processes in place. Correct Answer :-Learning Your Answer :-Modern Multiple Choice Multiple Answer Question:- The different kinds of relationships for selecting the span of control would be Correct Answer :-Cross relationship , Direct group , One to one Your Answer :-One to one , Cross relationship , Direct group Select The Blank Question:- The process of control is complete only when the organisation take ________ action. Correct Answer :-corrective Your Answer :-corrective Multiple Choice Single Answer Question:- Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer :-Forecasting Your Answer :-Forecasting Multiple Choice Single Answer Question:- How many rules govern Indian and Foreign insurance companies? Correct Answer :-12 Your Answer :-13 True/False
Question:- According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get the maximum output for them. Correct Answer :-False Your Answer :-True Multiple Choice Multiple Answer Question:- Research into the average Indian buying habits have brought about the following facts Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Select The Blank Question:- Peter Durcker's classic book is known as 'The ________ of management'. Correct Answer :-Practice Your Answer :-Practice Multiple Choice Multiple Answer Question:- The names of the experts who have given recent contribution to management are: Correct Answer :-William Ouchi , W.Edward Deming , Peter F.Drucker Your Answer :-William Ouchi , Elton Mayo , W.Edward Deming Multiple Choice Single Answer Question:- Motivating a worker is to create a need and what else on the part of a worker to better his present performance. Correct Answer :-Desire Your Answer :-Devotion Multiple Choice Multiple Answer Question:- Empathy is particularly important today as a component of leadership for the following Correct Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent Your Answer :-rapid pace of globalisation , increasing use of teams , growing need to retain talent True/False Question:- Correction of deviations is the point at which control can be seen as a part of the whole system of management and can be related to other managerial functions. Correct Answer :-True Your Answer :-True True/False Question:- Decision-making is a primary part of the managerial process. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- What does Maslow propound about the five needs ? Correct Answer :-Hierarchy Your Answer :-Levels Multiple Choice Single Answer Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Select The Blank Question:- ________is at the core of corporate governance. Correct Answer :-trust Your Answer :-audit Multiple Choice Multiple Answer Question:- The experts who dealt in Behavioral Sciences are : Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo Your Answer :-Max Weber , Vilfredo Pareto , Elton Mayo Multiple Choice Multiple Answer Question:- The service sector has grown because of reasons mentioned below Correct Answer :-tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases, consumer demands for services increase faster than those for goods Your Answer :-tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds True/False Question:- The financial structure is not one of the five channels of corporate governance. Correct Answer :-False
Your Answer :-False Multiple Choice Multiple Answer Question:- The activities of the communicator while communicating a message will include, Correct Answer :-ideation , encoding , transmission Your Answer :-ideation , encoding , transmission True/False Question:- The service sector has not corporatised itself. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence? Correct Answer :-explosion of information technology Your Answer :-explosion of information technology Select The Blank Question:- Actuary is one who specializes in the________of insurance. Correct Answer :-mathematics Your Answer :-science Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management Your Answer :-Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Multiple Answer Question:- The various departments that an event management company will have are Correct Answer :-creative , production , client servicing Your Answer :-creative , production , client servicing Select The Blank Question:- High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive. Correct Answer :-frustration Your Answer :-stress Select The Blank Question:- Loyalty to the________should occupy the place before loyalty to the organization. Correct Answer :-country Your Answer :-society Multiple Choice Multiple Answer Question:- The qualities that matter for International teamwork are, Correct Answer :-Mutual respect , Sense of time , Team spirit Your Answer :-Mutual respect , Sense of time , Team spirit Select The Blank Question:- In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer :-statistical reports Your Answer :-statistical reports True/False Question:- It is said that always lines of communication should be open. Correct Answer :-True Your Answer :-True True/False Question:- MBO method has been evolved by Peter Drucker (1955). Correct Answer :-True Your Answer :-True Select The Blank Question:- Consultants must conduct diagnosis to redefine ________. Correct Answer :-Problem Your Answer :-Projects Multiple Choice Single Answer Question:- The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of its Correct Answer :-81% penetration Your Answer :-60% penetration True/False Question:- Event management has to pay only entertainment tax not the service tax. Correct Answer :-False
Your Answer :-True True/False Question:- Service sector in India dominates half of our national income. Correct Answer :-True Your Answer :-True Select The Blank Question:- The purpose of life is to raise from ________ to rajas Correct Answer :-Tamas Your Answer :-Tamas Multiple Choice Single Answer Question:- "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement? Correct Answer :-we see only parts of ready potential on the surface Your Answer :-we see only parts of consumers on the surface Multiple Choice Single Answer Question:- Professional managers help organizations in chalking out which type of strategies? Correct Answer :-Corporate Your Answer :-Corporate Multiple Choice Multiple Answer Question:- Features of Management are as follows Correct Answer :-goal oriented , universal , continuous process Your Answer :-goal oriented , universal , continuous process Multiple Choice Multiple Answer Question:- Management is multidisciplinary, it includes knowledge/ information from Correct Answer :-economics , maths , psychology Your Answer :-economics , maths , psychology Multiple Choice Multiple Answer Question:- The external environmental factors that influence management are Correct Answer :-economic changes , political , technological Your Answer :-economic changes , political , technological Multiple Choice Multiple Answer Question:- Management is the combination of Correct Answer :-arts , science , profession Your Answer :-arts , science , profession Multiple Choice Multiple Answer Question:- The features of art is as follows Correct Answer :-skill , knowledge , creativity Your Answer :-skill , knowledge , creativity Multiple Choice Multiple Answer Question:- Any discipline to be called as profession must fulfill the following conditions Correct Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer :-requires definite period of learning , centralized rule making authority , enforceable code of conduct True/False Question:- Revenue model is a challenge in the service sector. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- The contribution of the service sector to GDP has been less than proportionate to Correct Answer :-employment Your Answer :-employment Select The Blank Question:- The scope for retailing in India is great as it is dominated by the________. Correct Answer :-unorganized sector Your Answer :-unorganized sector True/False Question:- Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India. Correct Answer :-True Your Answer :-True Select The Blank Question:- Events are occurrences designed for ________ interests. Correct Answer :-marketing Your Answer :-marketing Multiple Choice Single Answer Question:- Which of the following is not an area of operation of event management? Correct Answer :-banking Your Answer :-banking Multiple Choice Multiple Answer Question:- Name the leading event management companies in India Correct Answer :-Midas , Pinnacle , Wizcraft Your Answer :-Midas , Pinnacle , Wizcraft True/False Question:- Foreign insurance companies can appoint majority directors on the company board. Correct Answer :-False
Your Answer :-False Multiple Choice Single Answer Question:- Life Insurance Corporation was nationalized by merging how many private insurance companies? Correct Answer :-245 Your Answer :-245 Multiple Choice Multiple Answer Question:- In the insurance sector the rules governing the foreign companies Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Multiple Answer Question:- The objectives in corporate governance are Correct Answer :-growth , stability , shareholders value maximization Your Answer :-growth , stability , shareholders value maximization Select The Blank Question:- Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer :-ideas Your Answer :-ideas Select The Blank Question:- Learning from mistakes is often more powerful than learning from________. Correct Answer :-Success Your Answer :-Success Multiple Choice Single Answer Question:- What criterion is that which the SBU must meet which is neither too large nor too small? Correct Answer :-Proper size Your Answer :-Proper size Multiple Choice Single Answer Question:- What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental change? Correct Answer :-Decision-making Your Answer :-Decision-making Multiple Choice Single Answer Question:- Intelligence quotient is the measurement of one's ? Correct Answer :-Intelligence Your Answer :-Intelligence True/False Question:- Decreased productivity is a cost of low IQ. Correct Answer :-False Your Answer :-False Select The Blank Question:- Being ________ requires high level of optimism and persistence despite rejection. Correct Answer :-Self-Motivated Your Answer :-Self-Motivated Multiple Choice Multiple Answer Question:- The experts who dealt in Behavioral Sciences are : Correct Answer :-Max Weber , Vilfredo Pareto , Elton Mayo Your Answer :-Max Weber , Vilfredo Pareto , Elton Mayo Multiple Choice Multiple Answer Question:- Under McKinsey's 7 S model, the soft S's are: Correct Answer :-Style , Staff , Skills Your Answer :-Style , Staff , Skills True/False Question:- Unity of command means that employees should receive orders from one superior only. Correct Answer :-True Your Answer :-True True/False Question:- W.Edward Deming introduced quality control in Japan. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The characteristics of knowledge worker would be Correct Answer :-egoistic , right conscious Your Answer :-egoistic , right conscious Select The Blank Question:- The purpose of life is to raise from ________ to rajas Correct Answer :-Tamas Your Answer :-Tamas Select The Blank Question:- It is said that waking and dream world are both illusions, according to vedanta world as ________.
Correct Answer :-Maya Mithya Your Answer :-Maya Mithya Multiple Choice Single Answer Question:- Successful consultants should promote their consultancy through what ? Correct Answer :-Network Your Answer :-Network Multiple Choice Multiple Answer Question:- Under the role of management consultant, consultant acts as a Correct Answer :-Motivator , Leader , Counselor Your Answer :-Motivator , Leader , Counselor Multiple Choice Single Answer Question:- Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer :-Flexible Your Answer :-Continuous Multiple Choice Multiple Answer Question:- The process of forecasting is based on Correct Answer :-Future trends , Current analysis , Past performance Your Answer :-Future trends , Current analysis , Past performance True/False Question:- Demand forecast is one of the popular forecasts. Correct Answer :-True Your Answer :-True Select The Blank Question:- Advantage of delegation of authority results in prompt ________. Correct Answer :-Decision-making Your Answer :-Decision-making True/False Question:- Delegation and decentralization are closely related to each other. Correct Answer :-True Your Answer :-True True/False Question:- the heart of administration is the directing function. Correct Answer :-True Your Answer :-True Select The Blank Question:- Maintaining discipline and ________ those who perform properly, is an element of direction. Correct Answer :-controlling Your Answer :-rewarding Select The Blank Question:- Managerial function of control is the ________ and correction of performance of various activities. Correct Answer :-measurement Your Answer :-measurement Multiple Choice Single Answer Question:- Which modern trend calls for systematic attempt at controlling ? Correct Answer :-Decentralisation Your Answer :-Decentralisation Multiple Choice Single Answer Question:- "Control maintains the equilibrium between ends and means, output and efforts' by according to Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Multiple Choice Multiple Answer Question:- Some of the popular forecasts are Correct Answer :-Specific industry forecast , Demand forecast , Sales forecast Your Answer :-Demand forecast , Sales forecast , Specific industry forecast Select The Blank Question:- There are ________ forces of competition. Correct Answer :-Five Your Answer :-Five Multiple Choice Single Answer Question:- What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer :-Order Your Answer :-Order Multiple Choice Single Answer Question:- Whose feelings and difficulties should the manager know for direction to become effective ?
Correct Answer :-Subordinates Your Answer :-Subordinates Select The Blank Question:- ________means that private and foreign investors can participate in the Indian Insurance Sector. Correct Answer :-Liberalization Your Answer :-Liberalization Multiple Choice Multiple Answer Question:- The old control techniques which were used through years are Correct Answer :-Unity of policies , break-even analysis , budgetary control Your Answer :-Unity of policies , break-even analysis , budgetary control Multiple Choice Single Answer Question:- How many event management companies are there in Pune? Correct Answer :-215 Your Answer :-215 Multiple Choice Multiple Answer Question:- Objectives can be classified as Correct Answer :-On the basis of time , On the basis of functions , On the basis of levelsYour Answer :-On the basis of time , On the basis of functions , On the basis of levels True/False Question:- Management is the combination of Arts, Science and profession. Correct Answer :-True Your Answer :-True True/False Question:- Good competitive skills are a potential external opportunity of learning organizations Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- Under the kinds of motivation, employees are different individually yet, they all want the following things from the job. Correct Answer :-Job security , Congenial associates , Fair wages Your Answer :-Job security , Congenial associates , Fair wages True/False Question:- Fast food chains are not a corporatised service. Correct Answer :-False Your Answer :-False True/False Question:- Management is always defined as dynamic, universal, ever-changing subject.Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer :-Forecasting Your Answer :-Forecasting Select The Blank Question:- ________establishes, cause and effect relationship. Correct Answer :-science Your Answer :-science Multiple Choice Multiple Answer Question:- Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer :-Scientific task setting , Planning task setting , Standardization of tools Your Answer :-Scientific task setting , Planning task setting , Standardization of tools Multiple Choice Multiple Answer Question:- Management is multidisciplinary, it includes knowledge from Correct Answer :-Psychology , Economics , Maths Your Answer :-Psychology , Economics , Maths Multiple Choice Single Answer Question:- To which practice is the term "corporate governance" given? Correct Answer :-Management Your Answer :-Management Multiple Choice Single Answer Question:-The important point to be noted under the definition of learning organizations is Correct Answer :-Development of collective as well as individual learning Your Answer :-Development of collective as well as individual learning Multiple Choice Single Answer Question:- According to Dr. Chakraborty's in his model II, he advocates and gives preference to Correct Answer :-Wisdom worker Your Answer :-Wisdom worker True/False Question:- Under pre-requisites of planning performance budgeting is meaningful without control. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- Which famous management consultancy first adopted the 7 S model? Correct Answer :-McKinsey & Co. Your Answer :-McKinsey & Co. Select The Blank Question:- Many families were running the business with a law ________ stake of 15% to 20%. Correct Answer :-Capital Your Answer :-Capital Select The Blank Question:- A new sector has emerged in modern times, known as ________ management. Correct Answer :-event Your Answer :-event Multiple Choice Multiple Answer Question:- According to Urwick, features of good plan is that which is Correct Answer :-sample , balanced , flexible Your Answer :-sample , balanced , flexible Select The Blank Question:- ________ thinks that all knowledge is not subjective and he is self-conceit to possess it. Correct Answer :-Knowledge worker Your Answer :-Knowledge worker Select The Blank Question:- ________ is effective only in big organizations. Correct Answer :-Decentralization
Your Answer :-Decentralization Select The Blank Question:- ________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of services even under worst condition. Correct Answer :-Malleability Your Answer :-Malleability True/False Question:- Financial institutions should maintain a close relationship to seek a seat on the board. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- This is one of the method of checking performance where many business executives insist on making frequent visits to their plants so that they can see for themselves for real state of affairs Correct Answer :-Personal observation Your Answer :-Personal observation Multiple Choice Single Answer Question:- Companies like Godrej, Infosys are arranging which sessions for their employees Correct Answer :-Yoga Your Answer :-Yoga Multiple Choice Multiple Answer Question:- Name the tactics used in the intensity of rivalry amongst existing competitors. Correct Answer :-Price competition , Advertising battles , Product introduction Your Answer :-Price competition , Advertising battles , Product introduction Multiple Choice Single Answer Question:- Name one of the disadvantages of strategic business units Correct Answer :-Distortion of information Your Answer :-Distortion of information Select The Blank Question:- It is said that waking and dream world are both illusions, according to vedanta world as ________. Correct Answer :-Maya Mithya Your Answer :-Maya Mithya Multiple Choice Multiple Answer Question:- Name the leading event management companies in India Correct Answer :-Midas , Pinnacle , Wizcraft Your Answer :-Midas , Pinnacle , Wizcraft Multiple Choice Multiple Answer Question:- RBI's present report on currency and finance divides the sector into Correct Answer :-consumer services , Govt. services , producer services Your Answer :-consumer services , Govt. services , producer services True/False Question:- Decreased productivity is a cost of low IQ. Correct Answer :-False
Your Answer :-False Multiple Choice Single Answer Question:- At which levels of the organization does management exist? Correct Answer :-Top-level Your Answer :-Top-level Select The Blank Question:- General Insurance corporation was nationalized in________. Correct Answer :-1972 Your Answer :-1972 Select The Blank Question:- Philosophy of scientific management says that science is not a rule of ________. Correct Answer :-Thumb Your Answer :-Thumb Multiple Choice Multiple Answer Question:- The components of competitive analysis are : Correct Answer :-Future goals , Current strategy , Capabilities Your Answer :-Future goals , Current strategy , Capabilities True/False Question:- Human thoughts are classified under Tamas Rajas and Hettwa Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- Ethical concepts include: Correct Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue Your Answer :-Ethical subjectivism , Consequentialism , Ethics of Virtue True/False Question:- Direction initiates at the bottom level in the organisation and follows to top through the hierarchy. Correct Answer :-False Your Answer :-False True/False Question:- Henry Fayol was born in England. Correct Answer :-False Your Answer :-False Select The Blank Question:- The service sector has expanded because of the virtual stagnation of the________sector. Correct Answer :-agricultural Your Answer :-agricultural Select The Blank Question:- ________ is one of the major barriers to entry. Correct Answer :-Government policy Your Answer :-Government policy True/False Question:- The financial structure is not one of the five channels of corporate governance. Correct Answer :-False Your Answer :-False True/False Question:- Wrong medium of communication is a physical barrier. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer
Question:- How many event management companies are there in Pune? Correct Answer :-215 Your Answer :-215 Multiple Choice Single Answer Question:- What is proving that it is EQ more than IQ that underpins many of the best decisions. Correct Answer :-Science Your Answer :-Science True/False Question:- The contribution of the service sector to the employment generation has been proportionate. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- What is that the consultant must be able to recognise about the client's future needs ? Correct Answer :-Vision Your Answer :-Vision Multiple Choice Single Answer Question:- Name one of the factors that govern the span of management. Correct Answer :-Type of work Your Answer :-Type of co-ordination Select The Blank Question:- It is said that, 'Don't follow practices of delegation on ________'. Correct Answer :-Paper Your Answer :-Paper Multiple Choice Multiple Answer Question:- What are the common challenges faced by the retail business? Correct Answer :-Special mindset to develop special strategies , Coping with the change Your Answer :-Special mindset to develop special strategies , Coping with the change Multiple Choice Multiple Answer Question:- Steps to be taken into consideration while whistle blowing are: Correct Answer :-examining your motives , verifying and documenting your information , sticking to the facts Your Answer :-examining your motives , verifying and documenting your information , sticking to the facts Select The Blank Question:- The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer :-Consequentialism Your Answer :-Consequentialism Select The Blank Question:- ________ thinks that all knowledge is not subjective and he is self-conceit to possess it. Correct Answer :-Knowledge worker Your Answer :-Knowledge worker Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place Your Answer :-Place Multiple Choice Multiple Answer Question:- Few of the management principles given by Henry Fayol are: Correct Answer :-Division of work , Discipline , Authority and responsibility Your Answer :-Division of work , Discipline , Authority and responsibility Select The Blank Question:- Latest approach signifies organization has a part of ________ system. Correct Answer :-Social Your Answer :-Social Select The Blank Question:- Being ________ requires high level of optimism and persistence despite rejection. Correct Answer :-Self-Motivated Your Answer :-Self-Motivated True/False Question:- Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior. Correct Answer :-True Your Answer :-True True/False Question:- According to Swami Vivekananda people have intuition or sacred power to face difficult task. Correct Answer :-True Your Answer :-True True/False Question:- Robert Owen was a railroad builder in America. Correct Answer :-False Your Answer :-False
Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self-confidence , Lack of professional management Your Answer :-Right successor , Stumbling self-confidence , Lack of professional management Select The Blank Question:- Business ethics can be defined as the study of what is________for the business. Correct Answer :-good and right Your Answer :-good and right Select The Blank Question:- Services need efficient________, transport roads and power just as much as industry and agriculture. Correct Answer :-telecom Your Answer :-telecom Multiple Choice Single Answer Question:- How many channels are there through which corporate governance may bear on performance? Correct Answer :-five Your Answer :-five Multiple Choice Single Answer Question:- The code of conduct for a profession should be Correct Answer :-Enforceable Your Answer :-Enforceable Multiple Choice Single Answer Question:- In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority? Correct Answer :-lower-middle Your Answer :-lower-middle Multiple Choice Single Answer Question:- The issues of insider trading can be dealt with by keeping a principle of Correct Answer :-Disclosed or desist Your Answer :-Self-regulation True/False Question:- Gita has nothing to do with leadership in management Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Multiple Answer Question:- To be called an SBU, a business unit must meet specific criteria such as Correct Answer :-having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans Your Answer :-having a definable group of competitors Multiple Choice Multiple Answer Question:- Peter Drucker is an expert on : Correct Answer :-Japanese art , History of technology , History of American statesman Your Answer :-Japanese art , History of technology , History of American statesman Multiple Choice Multiple Answer Question:- Name the factors governing the span of management. Correct Answer :-Ability of the manager , Ability of the employees , Geographic location Your Answer :-Ability of the employees Multiple Choice Single Answer Question:- At which levels of the organization does management exist? Correct Answer :-Top-level Your Answer :-Top-level Multiple Choice Multiple Answer Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer :-drives , impulses , feelings Your Answer :-drives , impulses , feelings True/False Question:- Indian companies because of confused status have lacked selfconfidence. Correct Answer :-True Your Answer :-True True/False Question:- Event management in India is an ancient activity. Correct Answer :-False Your Answer :-False
Multiple Choice Multiple Answer Question:- Research into the average Indian buying habits have brought about the following facts Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Multiple Choice Single Answer Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Select The Blank Question:- ________ is the ability to sense, understand and effectively apply emotion. Correct Answer :-Emotional Intelligence Your Answer :-Emotional Intelligence Multiple Choice Multiple Answer Question:- The different components of EQ would be Correct Answer :-Self-awareness , Emotional management , empathy Your Answer :-Self-awareness , Emotional management , empathy Select The Blank Question:- Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun, ________ is again handled by Allahabad Municipal Corporation. Correct Answer :-Kumbhmela Your Answer :-Kumbhmela Multiple Choice Multiple Answer Question:- The products that are grouped under strategic business units share common factors, like Correct Answer :-underlying technology , the market , the skill Your Answer :-underlying technology , the market , the skill Multiple Choice Multiple Answer Question:- In the insurance sector the rules governing the foreign companies Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Single Answer Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O ‘Donell Your Answer :-Koontz & O ‘Donell Select The Blank Question:- Brands are associated with lifestyles and people's________. Correct Answer :-aspirations Your Answer :-aspirations Multiple Choice Multiple Answer Question:- In the insurance sector the rules governing the foreign companies Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Single Answer Question:- Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Select The Blank Question:- Under the types of motivators, non-financial motivators are encouragement, freedom ________. Correct Answer :-recognition Your Answer :-recognition Multiple Choice Single Answer Question:- Management is the combination of Arts, Science and
Correct Answer :-Profession Your Answer :-Profession Multiple Choice Multiple Answer Question:- Features of direction would be Correct Answer :-Pervasive function , Communication , Continuous process Your Answer :-Pervasive function , Communication , Continuous process Multiple Choice Single Answer Question:- With globalisation moving ahead companies requires strategies like joint ventures for example Correct Answer :-HDFC - Standard Life Your Answer :-Kinetic - Honda True/False Question:- Decision-Making is a process of making a choice of poor alternatives. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Your Answer :-Legal True/False Question:- Henry Fayol was born in England. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- Disadvantages of SBUs are Correct Answer :-Over-emphasis on short term performance , Distortion of information , Dysfunctional competition among divisions Your Answer :-Dysfunctional competition among divisions , Overemphasis on short term performance , Distortion of information Select The Blank Question:- The ________ appeared in the book, In search of Excellence. Correct Answer :-7 S model Your Answer :-7 S model True/False Question:- Learning organizations must adopt processes that encourage interaction across boundaries Correct Answer :-True Your Answer :-True Select The Blank Question:- ________ learning requires skills for sharing information and knowledge, particularly implicit knowledge, assumptions and benefits that are traditionally beneath the surface. Correct Answer :-Collective Your Answer :-Collective Multiple Choice Single Answer Question:- Management is not just a Correct Answer :-Process Your Answer :-Process Multiple Choice Single Answer Question:- Management is Correct Answer :-Multidisciplinary Your Answer :-Interactive Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O `Donell Your Answer :-Koontz & O `Donell Multiple Choice Multiple Answer Question:- The activities of the communicator while communicating a message will include, Correct Answer :-ideation , encoding , transmission Your Answer :-ideation , encoding , transmission Multiple Choice Single Answer Question:- How many central ideas are associated with consequentialism? Correct Answer :-Two Your Answer :-Two Multiple Choice Single Answer Question:- Which law states that 'you get what you deserve and not what you desire' Correct Answer :-Law of destiny Your Answer :-Law of destiny True/False Question:- Fast food chains are not a corporatised service. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- The products that are grouped under strategic business units share common factors, like Correct Answer :-underlying technology , the market , the skill Your Answer :-underlying technology , the market , the skill Multiple Choice Multiple Answer Question:- The potential external opportunities faced by an organization are Correct Answer :-falling trade barriers , additional customer groups , faster market groups Your Answer :-additional customer groups , faster market groups , falling trade barriers True/False Question:- A budget as a plan of statement of expected results is expressed in numerical terms. Correct Answer :-True Your Answer :-True Select The Blank Question:- A set of actions that you start with and must maintain is also called as ________. Correct Answer :-Strategy Your Answer :-Strategy Multiple Choice Single Answer Question:- Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer :-Anonymous Your Answer :-Anonymous True/False Question:- Direction initiates at the bottom level in the organisation and follows to top through the hierarchy. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- A procedure has the following advantages Correct Answer :-ensures uniformity of action , increases coordination , provides good standard for the manage
Your Answer :-ensures uniformity of action , increases coordination , provides good standard for the manage Multiple Choice Single Answer Question:- What would be the percentage of equity participation under the rules governing foreign companies? Correct Answer :-0.26 Your Answer :-0.26 Multiple Choice Multiple Answer Question:- Characteristics of formal organization are : Correct Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and regulations Your Answer :-Arbitrary structure , Predetermined objectives and policies ,Well defined rules and regulations Select The Blank Question:- Control, like other elements of management process has to be ________ and not an emergency operation Correct Answer :-continuous Your Answer :-continuous Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment Your Answer :-entertainment Multiple Choice Single Answer Question:- Of which type of knowledge is science a body of? Correct Answer :-Organized Your Answer :-Organized Multiple Choice Multiple Answer Question:- Future of Insurance sector would be Correct Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Your Answer :-new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Single Answer Question:- Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer :-Flexible Your Answer :-Flexible Select The Blank Question:- Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer :-Physical Your Answer :-Physical Multiple Choice Single Answer Question:- The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that is Correct Answer :-Balance Your Answer :-Brain Multiple Choice Single Answer Question:- What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail? Correct Answer :-proximity of markets Your Answer :-proximity of markets Multiple Choice Single Answer Question:- To which environment is learning environment adaptive? Correct Answer :-External Your Answer :-External
Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place Your Answer :-Place Multiple Choice Multiple Answer Question:- Name the flagship companies under the group of "Aditya Birla" Correct Answer :-Hindalco , Indo-Gulf Fertilizers , Birla Corporation Your Answer :-Hindalco , Birla Corporation True/False Question:- "When an insurance policy is sold, a promise is sold". Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The various tools for corporate governance are Correct Answer :-audit , professionalism , proper functioning of the board Your Answer :-audit , professionalism , proper functioning of the board Multiple Choice Single Answer Question:- Management is Correct Answer :-Creative Your Answer :-Creative ---------------------------------------------------------------------- Multiple Choice Single Answer Question:- Management is said to be the combination of three factors, arts, science and the third is Correct Answer :-profession Your Answer :-profession True/False Question:- Important ingredients of the service industry are labour and knowledge. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Management is Correct Answer :-Creative Your Answer :-Creative Multiple Choice Single Answer Question:- Management is not just a Correct Answer :-Process Your Answer :-Process Multiple Choice Single Answer Question:- Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Multiple Choice Multiple Answer Question:- The defination of decision involves following characteristics Correct Answer :-Involves Rationality , Involves Commitment , Involves Mental Process Your Answer :-Involves Rationality , Involves Commitment , Involves Mental Process Multiple Choice Single Answer Question:- What is the reason that Indian Business houses were not able to take courageous decisions. Correct Answer :-stagger or stumbling self-confidence Your Answer :-stagger or stumbling self-confidence Multiple Choice Single Answer
Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Your Answer :-Legal Multiple Choice Multiple Answer Question:- Budgetary control involves budgets such as Correct Answer :-sales , production , cash Your Answer :-sales , production , cash Multiple Choice Single Answer Question:- Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O `Donell Your Answer :-Koontz & O `Donell Multiple Choice Single Answer Question:- Management is the combination of Arts, Science and Correct Answer :-Profession Your Answer :-Profession Multiple Choice Single Answer Question:- Who proposed the first theory called the hierarchy of needs theory ? Correct Answer :-Abraham Maslow Your Answer :-Abraham Maslow Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place Your Answer :-Place Multiple Choice Multiple Answer Question:- The family owned businesses like Tata and Birla, also face major fears like Correct Answer :-Right successor , Stumbling self confidence , Lack of professional management Your Answer :-Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Single Answer Question:- What is the other important ingredient of hi-tech service industries, besides labour? Correct Answer :-knowledge Your Answer :-knowledge Multiple Choice Multiple Answer Question:- Application of general management functions to the insurance sector is Correct Answer :-co-ordinating , controlling , directing Your Answer :-co-ordinating , controlling , directing Multiple Choice Single Answer Question:- Which type of transmission of orders help in obtaining linear behaviour ? Correct Answer :-one-way Your Answer :-one-way Multiple Choice Single Answer Question:- One of the key features of services is that they are Correct Answer :-intangible Your Answer :-tangible Multiple Choice Single Answer Question:- The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realise your self discovered reality. Correct Answer :-Lion Your Answer :-Leopard Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment
Your Answer :-entertainment True/False Question:- Decentralization would be preferred in large sized units. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The various tools for corporate governance are Correct Answer :-audit , professionalism , proper functioning of the board Your Answer :-audit , professionalism , proper functioning of the board True/False Question:- Good competitive skills are a potential external opportunity of learning organizations Correct Answer :-False Your Answer :-False True/False Question:- An organization consists of individuals in which their formal roles and structural positions bring them closer. Correct Answer :-True Your Answer :-True Select The Blank Question:- ________ is a flagship company of Aditya Birla Group. Correct Answer :-Hindalco Grasim Your Answer :-Hindalco Grasim Select The Blank Question:- Direction is a ________ function performed by all the managers at all levels of the organisation. Correct Answer :-managerial Your Answer :-managerial Multiple Choice Multiple Answer Question:- The experts who dealt in Behavioral Sciences are : Correct Answer :-MaxWeber , Vilfredo Pareto , Elton Mayo Your Answer :-MaxWeber , Vilfredo Pareto , Elton Mayo Multiple Choice Single Answer Question:- Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Multiple Answer Question:- Collective learning requires skills for sharing information and knowledge and these key skills are Correct Answer :-Listening , Mentoring , Observing Your Answer :-Listening , Observing Select The Blank Question:- The Aditya Birla Group has an insurance tie up with________of Canada. Correct Answer :-Sun Life Your Answer :-Sun Life True/False Question:- Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer :-True Your Answer :-True True/False Question:- Professional management signifies separation of ownership and management. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer
Question:- How many forces of competition are there according to Michael E. Porter? Correct Answer :-Five Your Answer :-Five Select The Blank Question:- ________ is practiced like all other managerial functions at all levels of management Correct Answer :-All level exercise Your Answer :-All level exercise Multiple Choice Multiple Answer Question:- The different kinds of relationships for selecting the span of control would be : Correct Answer :-One to one , Cross relationship , Direct group Your Answer :-One to one , Cross relationship , Direct group Multiple Choice Single Answer Question:- What does office management include? Correct Answer :-staffing and equipment of the office Your Answer :-staffing and maintainence True/False Question:- 'Span of control' is also referred to as span of management. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The negative type of motivators will include Correct Answer :-Fear , Force , Reprimands Your Answer :-Fear , Force , Reprimands True/False Question:- It is said that no company is allowed to deal in life and non-life insurance as a single entity. Correct Answer :-True Your Answer :-True ---------------------------------------------------------------------- Select The Blank Question:- Henry Fayol was trained as a ________ engineer. Correct Answer :-Mining Your Answer :-Mining Multiple Choice Single Answer Question:- Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Multiple Choice Single Answer Question:- Intelligence quotient is the measurement of one's ? Correct Answer :-Intelligence Your Answer :-Intelligence Multiple Choice Multiple Answer Question:- The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer :-Absenteeism , No. of accidents , Grievances Your Answer :-Absenteeism , No. of accidents , Grievances Select The Blank Question:- ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back. Correct Answer :-Low Your Answer :-Low
True/False Question:- Event management in India is an ancient activity. Correct Answer :-False Your Answer :-True Multiple Choice Single Answer Question:- Management is Correct Answer :-Creative Your Answer :-Creative Select The Blank Question:- ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication. Correct Answer :-Listening Your Answer :-Listening Multiple Choice Multiple Answer Question:- Management is multidisciplinary, it includes knowledge from Correct Answer :-Psychology , Economics , Maths Your Answer :-Psychology , Economics , Maths True/False Question:- It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- According to the Consequentialism concept of ethics, an act which does not maximize value Correct Answer :-is not ethically permissible Your Answer :-is ethically permissible Multiple Choice Multiple Answer Question:- Every person has different ways and means of performing art, similarly, every individual has different styles of management and these are categorized as Correct Answer :-Democratic , Autocratic , Beaurocratic Your Answer :-Democratic , Autocratic , Beaurocratic True/False Question:- The financial structure is not one of the five channels of corporate governance. Correct Answer :-False Your Answer :-False True/False Question:- Decentralization would be preferred in large sized units. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O `Donell Your Answer :-Koontz & O `Donell Multiple Choice Single Answer Question:- Management is the combination of Arts, Science and Correct Answer :-Profession Your Answer :-Profession Multiple Choice Single Answer Question:- Before calling a consultant what is it that companies must prepare
Correct Answer :-Check list Your Answer :-Check list True/False Question:- Posture' and Observance' are not included under the 'yogic' exercises Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- Management is Correct Answer :-Multidisciplinary Your Answer :-Multidisciplinary Select The Blank Question:- The concept of corporate governance has been attracting________in India. Correct Answer :-public attention Your Answer :-public attention Select The Blank Question:- ________ are at a minimum where the morale is high. Correct Answer :-Grievances Your Answer :-Grievances Multiple Choice Multiple Answer Question:- Functional authority works only when, Correct Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Your Answer :-Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Multiple Choice Single Answer Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Your Answer :-Legal Select The Blank Question:- Producer services are trade,________communication and financial services. Correct Answer :-transport Your Answer :-transport Multiple Choice Single Answer Question:- Govt. services would essentially entail Correct Answer :-social goods and public administration Your Answer :-social goods and public administration Multiple Choice Single Answer Question:- Which of the following is not an area of operation of event management? Correct Answer :-banking Your Answer :-banking True/False Question:- 'Span of control' is also referred to as span of management. Correct Answer :-True Your Answer :-True True/False Question:- According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get the maximum output for them. Correct Answer :-False Your Answer :-False Select The Blank Question:- Being ________ requires high level of optimism and persistence despite rejection. Correct Answer :-Self-Motivated Your Answer :-Self-Motivated Multiple Choice Single Answer
Question:- Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Single Answer Question:- The important point to be noted under the definition of learning organizations is Correct Answer :-Development of collective as well as individual learning Your Answer :-Development of collective as well as individual learning Multiple Choice Multiple Answer Question:- The characteristics of knowledge worker would be Correct Answer :-egoistic , right conscious Your Answer :-egoistic , right conscious Multiple Choice Multiple Answer Question:- Under McKinsey's 7 S model, the soft S's are: Correct Answer :-Style , Staff , Skills Your Answer :-Style , Staff , Skills Multiple Choice Multiple Answer Question:- Research into the average Indian buying habits have brought about the following facts Correct Answer :-they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer :-they prefer to pay in cash , they like to touch and feel the merchandise Multiple Choice Multiple Answer Question:- Select the guidelines for effective decision making. Correct Answer :-Involve subordinates in decision making process , Evaluate the results , Adopt a diagnostic approach to decision making Your Answer :-Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the results Multiple Choice Multiple Answer Question:- Elements of effective control are Correct Answer :-Understandable , Corrective , Flexible Your Answer :-Understandable , Corrective , Flexible Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place Your Answer :-Place Multiple Choice Multiple Answer Question:- Under the role of management consultant, consultant acts as a Correct Answer :-Motivator , Leader , Counselor Your Answer :-Motivator , Leader , Counselor Multiple Choice Single Answer Question:- Management is not just a Correct Answer :-Process Your Answer :-Process ---------------------------------------------------------------------- Multiple Choice Multiple Answer Question:- Some of the popular forecasts are Correct Answer :-Demand forecast , Sales forecast , Specific industry forecast Your Answer :-Demand forecast , Sales forecast Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is
Correct Answer :-Place Your Answer :-Place Multiple Choice Single Answer Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Your Answer :-Legal True/False Question:- In delegation a superior transfer some duties and responsibilities to his subordinates. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- In the insurance sector the rules governing the foreign companies Correct Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer :-are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Multiple Answer Question:- The tools and techniques used in learning organizations are Correct Answer :-creativity, brainstorming , observing outcomes , reframing knowledge Your Answer :-creativity, brainstorming , observing outcomes , reframing knowledge True/False Question:- Learning organizations must adopt processes that encourage interaction across boundaries Correct Answer :-True Your Answer :-False Multiple Choice Multiple Answer Question:- Corporate governance aims at Correct Answer :-better transparency , ethics , accountability Your Answer :-better transparency , ambiguity Multiple Choice Multiple Answer Question:- Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a source of Correct Answer :-information , trust , human energy Your Answer :-information , trust , human energy Multiple Choice Multiple Answer Question:- Every person has different ways and means of performing art, similarly, every individual has different styles of management and these are categorized as Correct Answer :-Democratic , Autocratic , Beaurocratic Your Answer :-Democratic , Subjective , Beaurocratic True/False Question:- The service sector has not corporatised itself. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- What is it when you are feeling and being in touch with subtle feeling about things ? Correct Answer :-Self awareness Your Answer :-Self awareness True/False Question:- Management has been defined as the creation and direction of the internal environment in an enterprise Correct Answer :-False
Your Answer :-False Multiple Choice Single Answer Question:- Who is primarily known for his Time and motion studies? Correct Answer :-Frank Gilberth Your Answer :-Frank Gilberth Multiple Choice Multiple Answer Question:- The products that are grouped under strategic business units share common factors, like Correct Answer :-underlying technology , the market , the skill Your Answer :-underlying technology , the market , the skill True/False Question:- Important ingredients of the service industry are labour and knowledge. Correct Answer :-True Your Answer :-True Select The Blank Question:- Charles Babbage built the first prototype of modern ________. Correct Answer :-Computers Your Answer :-Computers Select The Blank Question:- The four A's of the service section are acceptability,________, affordability, availability. Correct Answer :-awareness Your Answer :-accountability True/False Question:- Management is promotional Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- The issues of insider trading can be dealt with by keeping a principle of Correct Answer :-Disclosed or desist Your Answer :-Vision and mission Multiple Choice Single Answer Question:- Management is Correct Answer :-Creative Your Answer :-Creative True/False Question:- Management manages a manager and manages machines and workers Correct Answer :-False Your Answer :-True True/False Question:- Management is the combination of Arts, Science and profession. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Select The Blank Question:- The service sector has expanded because of the virtual stagnation of the________sector. Correct Answer :-agricultural Your Answer :-production Multiple Choice Single Answer Question:- Before calling a consultant what is it that companies must prepare
Correct Answer :-Check list Your Answer :-Check list True/False Question:- Good competitive skills are a potential external opportunity of learning organizations Correct Answer :-False Your Answer :-True True/False Question:- The strategic factor in social integration is the development and selection of leaders. Correct Answer :-True Your Answer :-True True/False Question:- Communication in industry is a phase both of organisation and moral building. Correct Answer :-True Your Answer :-True Select The Blank Question:- Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer :-Physical Your Answer :-Physical Multiple Choice Single Answer Question:- Successful consultants should promote their consultancy through what ? Correct Answer :-Network Your Answer :-Network Select The Blank Question:- ________organizations have systems, mechanisms and processes in place. Correct Answer :-Learning Your Answer :-Learning Multiple Choice Multiple Answer Question:- The characteristics of a good consultant should be Correct Answer :-Good communication skill , Team spirit , Cosmopolitan outlook Your Answer :-Team spirit , Good communication skill Select The Blank Question:- Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former. Correct Answer :-Authority Your Answer :-Division Multiple Choice Single Answer Question:- A vision statement should have which option among the following components. Correct Answer :-Precise and objective Your Answer :-Precise and objective Select The Blank Question:- Different rates are levied by different states for ________ tax. Correct Answer :-entertainment Your Answer :-entertainment Multiple Choice Multiple Answer Question:- To be called an SBU, a business unit must meet specific criteria such as Correct Answer :-having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans Your Answer :-having a definable group of competitors , having its own mission and goals , preparing its own integrated plans Multiple Choice Single Answer
Question:- Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O `Donell Your Answer :-Koontz & O `Donell Multiple Choice Multiple Answer Question:- International consultancy is said to be Correct Answer :-Glamorous , Challenging , Trendy Your Answer :-Glamorous , Challenging , Trendy Select The Blank Question:- The Aditya Birla Group has an insurance tie up with________of Canada. Correct Answer :-Sun Life Your Answer :-Sun Life Multiple Choice Single Answer Question:- Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Single Answer Question:- Which ethical factor argues that there is no universal set of principles by which to judge mortality? Correct Answer :-Ethical Relativism Your Answer :-Ethical Relativism Multiple Choice Single Answer Question:- Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Single Answer Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer :-Koontz & O ‘Donell Your Answer :-Koontz & O ‘Donell Multiple Choice Single Answer Question:- Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer :-Peter Drucker Your Answer :-Peter Drucker Multiple Choice Single Answer Question:- One of the internal environment factors that influences management is Correct Answer :-Place Your Answer :-Place Multiple Choice Single Answer Question:- One of the external environment factors that influences Management is Correct Answer :-Legal Your Answer :-Legal Multiple Choice Single Answer Question:- Who called for scientific selection of workers and stressed the need for training? Correct Answer :-Henry L. Gantt Your Answer :-Henry L. Gantt True/False Question:- Henry Fayol was born in England. Correct Answer :-False Your Answer :-True True/False Question:- There are four hard ‘ S’s in the 7 S Model. Correct Answer :-False Your Answer :-True Multiple Choice Multiple Answer Question:- Essentials of a good plan are Correct Answer :-must be continuous , should be time bound , must motivate people
Your Answer :-must be continuous , should be time bound , must motivate people Multiple Choice Multiple Answer Question:- Factors determining decentralization of authority Correct Answer :-uniformity of policy , desire for independence , control techniques Your Answer :-uniformity of policy , desire for independence , control techniques True/False Question:- If you want it done right, do it yourself, is a fallacy Correct Answer :-True Your Answer :-False Multiple Choice Multiple Answer Question:- Basic elements of control would be Correct Answer :-setting standards of performance , measurement of performance , comparison of performance with standard of performance Your Answer :-setting standards of performance , measurement of performance , comparison of performance with standard of performance Multiple Choice Single Answer Question:- Without an efficient what can, direction not be fully effective? Correct Answer :-Control Your Answer :-Motivation Multiple Choice Multiple Answer Question:- The new techniques of control which has emerged are Correct Answer :-management audit , Critical path method , Programme evaluation and review technique Your Answer :-management audit , Critical path method , Programme evaluation and review technique Multiple Choice Multiple Answer Question:- Elements of direction are Correct Answer :-maintaining discipline , motivation of subordinates , rewarding good performance Your Answer :-maintaining discipline , motivation of subordinates , rewarding good performance Multiple Choice Single Answer Question:- Co-ordination should not be what? Correct Answer :-Rigid Your Answer :-Restricted Multiple Choice Single Answer Question:- Employees will be judged on how they will meet or exceed which well-defined criteria? Correct Answer :-Performance Your Answer :-Goals Multiple Choice Multiple Answer Question:- The lack of communication leads to Correct Answer :-information gap , disintegration , deviation from performance Your Answer :-information gap , disintegration , deviation from performance True/False Question:- Information gaps create a communication barrier. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The following are the services which are corporatized Correct Answer :-banking , insurance , hospitals Your Answer :-banking , insurance , hospitals Multiple Choice Single Answer Question:- What type of industry is event management in India? Correct Answer :-One Off Your Answer :-Multiple Off True/False Question:- International artists performance in India is diminishing in recent times. Correct Answer :-False Your Answer :-False Multiple Choice Multiple Answer Question:- The channels through which corporate governance may bear on performance are Correct Answer :-managerial incentives , disciplining , corporate restructuring Your Answer :-managerial incentives , disciplining Multiple Choice Single Answer Question:- What type of ethics emphasize that all mature persons have adequate capacity to reason? Correct Answer :-Deontological ethics Your Answer :-Deontological ethics Multiple Choice Multiple Answer Question:- Key ethical principles include the following Correct Answer :-fulfilling commitments , caring and compassion , being accountable for decision Your Answer :-fulfilling commitments , caring and compassion , being accountable for decision True/False
Question:- Ethical problems result in dilemmas for business managers. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- What requires a high level of optimism and persistence despite rejection? Correct Answer :-Self Motivation Your Answer :-Self Motivation True/False Question:- EQ was first brought to attention by Benott Simon . Correct Answer :-False Your Answer :-False True/False Question:- A wisdom worker is one who focuses on self-control. Correct Answer :-True Your Answer :-False Multiple Choice Single Answer Question:- For survival Indian business families are raising their capital to which zone? Correct Answer :-Comfort Your Answer :-Safe Multiple Choice Multiple Answer Question:- The liberalization and globalization has lead to restructuring of industry through Correct Answer :-merger , outsourcing , downsizing Your Answer :-merger , outsourcing , division True/False Question:- Morale is a state of mind and emotions affecting the attitude to work. Correct Answer :-True Your Answer :-True Select The Blank Question:- ________ is a scientific process of looking ________, which is based on past performance Correct Answer :-Forecasting Your Answer :-Forecasting Correct Answer :-forward Your Answer :-forward Select The Blank Question:- ________ is a continuous activity in which the ________ are instructed to carry out the particular assignment. Correct Answer :-Training Your Answer :-Training Correct Answer :-subordinates Your Answer :-subordinates Select The Blank Question:- One of the ________ of direction is of ________ communication. Correct Answer :-principles Your Answer :-principles Correct Answer :-effective Your Answer :-effective Select The Blank Question:- By putting inter-dependent ________ under one ________ coordination is ensured. Correct Answer :-units Your Answer :-units Correct Answer :-boss Your Answer :-Owner Select The Blank Question:- ________ divide work into specialized ________. Correct Answer :-Managers Your Answer :-Managers Correct Answer :-functions Your Answer :-functions Select The Blank Question:- Organizational morale is basically a ________ condition of groups and ________. Correct Answer :-mental Your Answer :-Emotional Correct Answer :-individuals Your Answer :-individuals Select The Blank Question:- The level of ________ affect an individual’s ________. Correct Answer :-satisfaction
Your Answer :-satisfaction Correct Answer :-morale Your Answer :-morale Select The Blank Question:- An important ________ in retailing is the battle of ________ Correct Answer :-trend Your Answer :-trend Correct Answer :-Formats Your Answer :-Formats Select The Blank Question:- Learning ________ is the organizational ________ that nurtures learning. Correct Answer :-Culture Your Answer :-Culture Correct Answer :-climate Your Answer :-climate Multiple Choice Multiple Answer Question:- The aspects of corporate governance are Correct Answer :-attracting public attention , indispensable , trust Your Answer :-attracting public attention , indispensable , trust Multiple Choice Single Answer Question:- EQ refers to the qualities of people who do what in real life? Correct Answer :-Excel Your Answer :-Excel Multiple Choice Single Answer Question:- Companies seeking to improve have taken a plethora of initiatives such as: Correct Answer :-R & D Your Answer :-TQM True/False Question:- Learning organizations must develop collective as well as individual learning. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer :-Anonymous Your Answer :-Anonymous Multiple Choice Single Answer Question:- Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of group Correct Answer :-Koontz & O ‘Donell Your Answer :-Koontz & O ‘Donell Multiple Choice Single Answer Question:- Who said, “Management is a multiple organ that manages business, manages a manager and manages workers and work”?Correct Answer :-Peter Drucker Your Answer :-Peter Drucker True/False Question:- Profession needs certificate of practice Correct Answer :-True Your Answer :-True True/False Question:- Management is the combination of Arts,Science and Profession. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- What type of control is most important for effective delegation? Correct Answer :-Feedback Your Answer :-Feedback Multiple Choice Single Answer Question:- Direction helps utilize what? Correct Answer :-Capabilities Your Answer :-Capabilities Multiple Choice Single Answer Question:- Who said, direction in business is similar to strategy in war? Correct Answer :-Seymour Your Answer :-Seymour Multiple Choice Multiple Answer Question:- Elements of effective control are Correct Answer :-understandable , corrective , flexible Your Answer :-understandable , corrective , flexible Multiple Choice Multiple Answer Question:- Limitations of control would be Correct Answer :-external factors , difficulty in setting standards , variation and its causes
Your Answer :-external factors , difficulty in setting standards , variation and its causes True/False Question:- Direction helps explore the talents of individuals. Correct Answer :-True Your Answer :-True Multiple Choice Single Answer Question:- The best leader is someone who is? Correct Answer :-Cool Your Answer :-Risky Multiple Choice Multiple Answer Question:- The democratic or participative leadership style the leader tries to lead mainly through Correct Answer :-Persuasion , example Your Answer :-Persuasion , example True/False Question:- The 3-needs theory is about motivators in an organization. Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- The different types of barriers to communication are Correct Answer :-physical , psychological , semantic barriers Your Answer :-physical , psychological , semantic barriers Multiple Choice Multiple Answer Question:- Principles of effective communication would be Correct Answer :-clear in use of language , attentive listening , use of right medium Your Answer :-clear in use of language , attentive listening , use of right medium Multiple Choice Multiple Answer Question:- The activities of the communicator while communicating a message will include Correct Answer :-ideation , encoding , transmission Your Answer :-ideation , encoding , transmission True/False Question:- An Indian shopper does not see shopping as an end in itself. Correct Answer :-False Your Answer :-True Multiple Choice Single Answer Question:- What is event management? Correct Answer :-Interactive advertising Your Answer :-Interactive advertising Multiple Choice Single Answer Question:- Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies? Correct Answer :-245 Your Answer :-245 True/False Question:- Planning is the primary management function of insurance companies Correct Answer :-True Your Answer :-True True/False Question:- A level playing field is an unlikely factor of success for insurance sector. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- How many channels are there through which corporate governance may bear on performance? Correct Answer :-Five Your Answer :-Five True/False Question:- Audit can act as a self regulation enabler Correct Answer :-True Your Answer :-True Multiple Choice Multiple Answer Question:- Examples of ethics of virtue are as follows Correct Answer :-courage , generosity , tolerance Your Answer :-courage , generosity , tolerance True/False Question:- Ethical relativism argues that there are universal set of principles to judge morality. Correct Answer :-False Your Answer :-False Multiple Choice Single Answer Question:- Which if the following criteria should a business meet to be called an SBU? Correct Answer :-All of these Your Answer :-All of these Multiple Choice Single Answer Question:- Companies must calculate what else about consultancy? Correct Answer :-Costs Your Answer :-Costs Multiple Choice Single Answer
Question:- Which of the following act as general motivators? Correct Answer :-All of these Your Answer :-Promotion True/False Question:- Individuals normally desire a degree of independence. Correct Answer :-True Your Answer :-True Select The Blank Question:- _______ offer a definite ________ to the planning process. Correct Answer :-Rules Your Answer :-Rules Correct Answer :-direction Your Answer :-direction Select The Blank Question:- A ________ should always be clear about what is to be ________ to subordinates. Correct Answer :-superior Your Answer :-superior Correct Answer :-delegated Your Answer :-delegated Select The Blank Question:- Control is ________ to decision-________. Correct Answer :-Basic Your Answer :-Basic Correct Answer :-making Your Answer :-making Select The Blank Question:- Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to. Correct Answer :-direction Your Answer :-direction Correct Answer :-objectives Your Answer :-objectives Select The Blank Question:- ________ services comprise of social and personal services and ________. Correct Answer :-Consumer Your Answer :-Consumer Correct Answer :-hotels Your Answer :-hotels Select The Blank Question:- A favorable factor for retail ________ is reduction of ________ duties. Correct Answer :-growth Your Answer :-growth Correct Answer :-customs Your Answer :-Import Select The Blank Question:- ________ is one of the ________ companies in event management. Correct Answer :-Whizzcraft Your Answer :-Whizzcraft Correct Answer :-Leading Your Answer :-Leading Select The Blank Question:- ________ insurance companies holding is restricted to ________. Correct Answer :-International Your Answer :-International Correct Answer :-26 % Your Answer :-26 % Select The Blank Question:- An objective of corporate governance is ________ of ________ value. Correct Answer :-enhancement Your Answer :-enhancement Correct Answer :-shareholder Your Answer :-shareholder Multiple Choice Single Answer Question:- People with high EQ understand People's what? Correct Answer :-Expectation Your Answer :-Expectation Multiple Choice Multiple Answer Question:- Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a source of Correct Answer :-information , trust , human energy Your Answer :-information , trust , human energy Multiple Choice Multiple Answer Question:- EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer :-feelings , impulses , drives Your Answer :-feelings , impulses , drives Multiple Choice Multiple Answer Question:- The potential internal strength of an organization could be Correct Answer :-adequate financial resources , superior technological skills , cost advantages Your Answer :-adequate financial resources , superior technological skills , cost advantages Multiple Choice Multiple Answer Question:- To be called an SBU, a business unit must meet specific criteria Correct Answer :-have definable group of competitors , have its own mission , prepare its own integrated plans Your Answer :-have definable group of competitors , have its own mission, prepare its own integrated plans Multiple Choice Multiple Answer Question:- What are some of the challenges faced by retail sector? Correct Answer :-Looking beyond price , The people factor , The technological edge Your Answer :-Looking beyond price , The people factor , The technological edge
People with high EQ understand People's what?Correct Answer :-Expectation
ppm vishglobalisation
True/FalseQuestion Safety needs are those where the person feel important and must
also receive recognition from others.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion How many channels are there through which corporate
governance may bear on performance?Correct Answer FiveYour Answer Five
Multiple Choice Multiple AnswerQuestion Services are defined as the art and science of managing :-Correct Answer The expectations of others , The experiences of people , The
demands of the customerYour Answer The expectations of others , The experiences of people , The
demands of the customer
Multiple Choice Multiple AnswerQuestion The definition of decision involves following characteristics :-Correct Answer Rationality , Commitment , Mental ProcessYour Answer Rationality , Commitment , Mental Process
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Productive
Select The BlankQuestion Service sector has grown because of ________.Correct Answer ContractingYour Answer Contracting
Page 2
ppm vish
Multiple Choice Single AnswerQuestion The purpose of communication is informing others and becoming
informed, directing others and being directed and :-Correct Answer Influencing others and being influencedYour Answer Understanding others and being understood
Select The BlankQuestion A set of actions that you start with and must maintain is also
called as ________.Correct Answer StrategyYour Answer Strategy
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the future,
what is it that provides the necessary raw material for correct planning ?Correct Answer ForecastingYour Answer Forecasting
Match The FollowingQuestion Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
True/FalseQuestion Learning from mistakes is often more powerful than learning
from success.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What shrinks working memory and so has the ability to think
clearly?Correct Answer Emotional distressYour Answer Emotional distress
Page 3
ppm vish
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Select The BlankQuestion The four A's of the service section are acceptability, ________ ,
affordability, availability.Correct Answer AwarenessYour Answer Awareness
True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Which Indian pharma company has recently started an SBU?Correct Answer RanbaxyYour Answer Godrej
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinativeprinciple, permeates the entire organized structure.Correct Answer ScalarYour Answer Scalar
Multiple Choice Multiple AnswerQuestion A vision statement should have the following components :-Correct Answer Ability to inspire people , Achievable , Precise and objective
Your Answer Ability to inspire people , Achievable , Precise and objective
Select The BlankQuestion New companies feel that ________ is the most appropriate type
Page 4
ppm vishof alliance.Correct Answer Joint-ventureYour Answer Joint-venture
Multiple Choice Single AnswerQuestion Who proposed the first theory called the hierarchy of needs
theory?Correct Answer Abraham MaslowYour Answer Abraham Maslow
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major
fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of
professional managementYour Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single AnswerQuestion Under the characteristics of a learning organization what is it that
is recognized as strength?Correct Answer DiversityYour Answer Ideas
Multiple Choice Single AnswerQuestion What articulates the long-term goals of an enterprise?Correct Answer Vision StatementYour Answer Vision Statement
Multiple Choice Multiple AnswerQuestion Elements of direction are :-Correct Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performanceYour Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
True/FalseQuestion The contribution of the service sector to the employment
generation has been proportionate.Correct Answer FalseYour Answer False
Page 5
ppm vishMultiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
True/FalseQuestion The heart of administration is the directing function.Correct Answer TrueYour Answer True
Select The BlankQuestion A mental condition of a egoistic man where his demands are never
fulfilled is also referred to as ________.Correct Answer Restless equilibriumYour Answer Restless equilibrium
True/FalseQuestion It is said that no company is allowed to deal in life and non-life
insurance as a single entity.Correct Answer TrueYour Answer True
Select The BlankQuestion To establish contact with the creator ________ helps us to
transfer our minds and reach at the goal.Correct Answer Yogic processes, social norms and valuesYour Answer Yogic processes, social norms and values
True/FalseQuestion Service sector in India dominates half of our national income.Correct Answer TrueYour Answer True
True/FalseQuestion Indian business families are still avoiding joint ventures and
tie-ups.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Most Indian business houses go for restructuring exercise,
Page 6
ppm vishthrough :-Correct Answer Demerger , Merger , TakeoverYour Answer Merger , Takeover
Select The BlankQuestion ________ acts are done willfully and not by chance.Correct Answer VirtuousYour Answer Virtuous
Multiple Choice Multiple AnswerQuestion The factors which should be included on the part of managers
when dealing with subordinates are :-Correct Answer Loyalty , DevotionYour Answer Loyalty , Devotion
Multiple Choice Multiple AnswerQuestion The service sector has grown because of reasons mentioned below
:-Correct Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology nolonger gives a competitive edge to manufacturing activities in the globalscenario , As income increases, consumer demands for services increasefaster than those for goodsYour Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology nolonger gives a competitive edge to manufacturing activities in the globalscenario , As income increases, consumer demands for services increasefaster than those for goods
Multiple Choice Multiple AnswerQuestion The different types of motivators would be :-Correct Answer Positive , External , FinancialYour Answer Positive , Financial
True/FalseQuestion The technique of control is associated with planning, as a part of
scientific management.Correct Answer TrueYour Answer True
Select The BlankQuestion Business ethics can be defined as the study of what is ________
Page 7
ppm vishfor the business.Correct Answer Good and rightYour Answer Good and right
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.Correct Answer FalseYour Answer False
Page 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of
judgment.Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , stickingto the facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
1PP
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5Question Professional managers help organizations in chalking out which type of
strategies?Correct Answer CorporateYour Answer Corporate
Question Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Question The external environmental factors that influence management areCorrect Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management areanswer : Place, Labour,machines,Money
Question The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The FollowingQuestion Correct Answer Your Answer
Management can be applied everywhere Management is universal Management isuniversal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager
Knowledge based decision-making . Instead of intuition Instead of intuition
Professional managers may Question of accountability of Performance Question ofaccountability of Performancehave only salary-stake
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
2PP
Management Creative Dynamic
Professional Manager Dynamic Creative
Question Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True
Question The contribution of the service sector to GDP has been less thanproportionate to
Correct Answer employmentYour Answer employment
Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is anobstacle in retail development in India.
Correct Answer TrueYour Answer True
Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing
Question Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking
Question Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the companyboard.
Correct Answer FalseYour Answer False
Question Life Insurance Corporation was nationalized by merging how many privateinsurance companies?
Correct Answer 245Your Answer 245
Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
3PP
nationalized players
Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challengeactions.
Correct Answer ideasYour Answer ideas
Question Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Success
Question What criterion is that which the SBU must meet which is neither too large nortoo small?
Correct Answer Proper sizeYour Answer Proper size
Question What is the authority for the SBU which is delegated to each person headingit, and can adapt quickly to any environmental change?
Correct Answer Decision-makingYour Answer Decision-making
Question Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
Question Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Question Being ________ requires high level of optimism and persistence despiterejection.
Correct Answer Self-MotivatedYour Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from onesuperior only.
Correct Answer TrueYour Answer True
Question W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Question The characteristics of knowledge worker would be
4PP
Correct Answer egoistic , right consciousYour Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Question It is said that waking and dream world are both illusions, according tovedanta world as ________.
Correct Answer Maya MithyaYour Answer Maya Mithya
Question Successful consultants should promote their consultancy through what ?Correct Answer NetworkYour Answer Network
Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said tobe
Correct Answer FlexibleYour Answer Continuous
Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance
Question Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True
Question Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making
Question Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True
Question the heart of administration is the directing function.Correct Answer TrueYour Answer True
Question Maintaining discipline and ________ those who perform properly, is anelement of direction.
Correct Answer controllingYour Answer rewarding
Question Managerial function of control is the ________ and correction of performanceof various activities.
Correct Answer measurementYour Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
5PP
Correct Answer DecentralisationYour Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output andefforts' by according to
Correct Answer Peter DruckerYour Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Question Management has been defined as the creation and direction of the internalenvironment in an enterprise
Correct Answer FalseYour Answer False creation and maintenance
Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive powerYour Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False
Question Govt. services comprise________, defence and social goods .Correct Answer public administrationYour Answer public administration
Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the
customerYour Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion
Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.Correct Answer communicationYour Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity toreason.
Correct Answer FalseYour Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External
Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and
6PP
market , Facilitating development of General ManagersYour Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of________.
Correct Answer Emotional QuotientYour Answer Empathy
Question Charles Babbage built the first prototype of modern ________.Correct Answer ComputersYour Answer Computers
Question Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' byRichard Pascale and Anthony Athos in 1981.
Correct Answer TrueYour Answer True
Question ________ says you are the product of your past and you are bound by pastactivities.
Correct Answer Law of destinyYour Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'Correct Answer Law of destinyYour Answer Law of karma
Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals
Question In the complex new liberalized economy business families face commonproblems such as
Correct Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False
Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional
managementYour Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?Correct Answer Vission StatementYour Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particulartask to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
7PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of anenterprise.
Correct Answer PhysicalYour Answer Physical
Question An organization consists of individuals in which their formal roles andstructural positions bring them closer.
Correct Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Decentralization It is viewed as an extension of delegation It is viewed as an extension ofdelegation
Organizing t is considered as a process, or any activity It is considered as a process, or anyactivity
Delegation This means to give, offer, confer and allot a major part to subordinates This means togive, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager ofaverage ability
Match The FollowingQuestion Correct Answer Your Answer
Organization as an establishment This is regarded as the physical aspect of an enterprise This isregarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization Thisis regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships Thisis more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountabilitystructure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.Correct Answer DimockYour Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it tothe best of their ability'.
Correct Answer DaleYour Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission oforders from superior to subordinates.
Correct Answer Linear
8PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence theactivities of subordinates without dissatisfying them.
Correct Answer leadersYour Answer leaders
Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold upsYour Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups
Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Globalisation
Question The larger the organisation, the more easier is the control process with respectto overall results.
Correct Answer FalseYour Answer False
Question Motivating a worker is to create a need and what else on the part of a worker tobetter his present performance.
Correct Answer DesireYour Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, theyall want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its successmatters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer TrueYour Answer True
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented
Multiple Choice Single AnswerQuestion Management exists at which levels of the organization?Correct Answer AllYour Answer All
True/FalseQuestion Management is just a list of functions.Correct Answer False
9PP
Your Answer False
True/FalseQuestion Science has no predictive powerCorrect Answer FalseYour Answer False
True/FalseQuestion Professional management signifies separation of ownership and management.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The FollowingQuestion Correct Answer Your Answer
Selective Perception In communication this means that they hear what they want to hear andignore other information In communication this means that they hear what they want to hear andignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental Peoplerespond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousyListening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle levelmanagers This type of communication is said to be deliberate or accidental
Select The BlankQuestion Service sector has grown because of________.Correct Answer contractingYour Answer contracting
Multiple Choice Single AnswerQuestion What is the meaning of no physical transferability of services?Correct Answer intangibilityYour Answer intangibility
Multiple Choice Single AnswerQuestion The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer virtual stagnation in agriculture
Multiple Choice Single AnswerQuestion Which of the options best describes the employment capacity of the retailing sector?
It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture
10PP
Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have areCorrect Answer creative , production , client servicingYour Answer creative , production , client servicing
True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Single AnswerQuestion Audit is an effective tool of corporate governance and can act/enableCorrect Answer self-regulationYour Answer self-regulation
Multiple Choice Multiple AnswerQuestion The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Select The BlankQuestion The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public attention
Select The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning
Multiple Choice Single AnswerQuestion Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.Correct Answer MindscapeYour Answer Mindscape
11PP
Multiple Choice Single AnswerQuestion People with high EQ understand people's which factor ?Correct Answer ExpectationsYour Answer Expectations
Multiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelings
Select The BlankQuestion Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Select The BlankQuestion Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.Correct Answer AuthorityYour Answer Authority
Multiple Choice Single AnswerQuestion Which is the second factor of the 7S model?Correct Answer StructureYour Answer Structure
True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra
True/FalseQuestion India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences -Correct Answer FalseYour Answer False
True/FalseQuestion Gita has nothing to do with leadership in managementCorrect Answer FalseYour Answer False
True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercisesCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion What is lacking in Indian business companies management ?Correct Answer ProfessionalismYour Answer Professionalism
12PP
Multiple Choice Multiple AnswerQuestion The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation
True/FalseQuestion Business families have started spending more on research and development.Correct Answer TrueYour Answer True
Select The BlankQuestion Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible
Multiple Choice Single AnswerQuestion What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.Correct Answer Sales forecastingYour Answer Specific industry forecasts
Multiple Choice Multiple AnswerQuestion The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Multiple Choice Multiple AnswerQuestion Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Grievances , Expensive device , Heavy cost of planning
Multiple Choice Multiple AnswerQuestion The term 'span of control' is also referred to as:Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management , Span of supervision , Span of authority
Multiple Choice Multiple AnswerQuestion Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer False
Select The BlankQuestion Control, like other elements of management process has to be ________ and not an
13PP
emergency operationCorrect Answer continuousYour Answer corrective
Select The BlankQuestion In an organisation the reports that are in the form of graphs, tables etc, are called
________Correct Answer statistical reportsYour Answer statistical reports
Multiple Choice Single AnswerQuestion This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training
Select The BlankQuestion Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.Correct Answer togethernessYour Answer initiative
Match The FollowingQuestion Correct Answer Your Answer
Theory X Both men and boss participate and jointly determine each individual's major areas ofresponsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average humanbeings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications foremployee motivation. Both men and boss participate and jointly determine each individual's majorareas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirkresponsibility. Autocratic, democratic styles of leadership have their own implications foremployee motivation.
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Profession requires definite period of what?Correct Answer LearningYour Answer Learning
Multiple Choice Single AnswerQuestion Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate
Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
14PP
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Multiple Choice Multiple AnswerQuestion Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of unorganized knowledge , establishes cause and effect relationship , non-
predictive
Multiple Choice Multiple AnswerQuestion Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Multiple Choice Single AnswerQuestion What hampers organisational communication ?Correct Answer BarrierYour Answer Barrier
Multiple Choice Multiple AnswerQuestion The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a message will include,Correct Answer ideation , encoding , transmissionYour Answer encoding , response
Select The BlankQuestion ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.Correct Answer ListeningYour Answer Listening
Select The BlankQuestion Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport
Multiple Choice Single AnswerQuestion Services need support functions to assist its operation, they areCorrect Answer transport, telecom, powerYour Answer transport, telecom, power
Multiple Choice Single AnswerQuestion Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration
Multiple Choice Single AnswerQuestion Which of the options mentioned below would be categorized as a Franchisee store?
15PP
Correct Answer Footwear storesYour Answer Super Markets
Multiple Choice Single AnswerQuestion What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?Correct Answer proximity of marketsYour Answer customer preference to brands
Multiple Choice Single AnswerQuestion An Indian consumer isCorrect Answer one of the most diverse and demandingYour Answer one of the most diverse and demanding
True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Problems faced by event management industry In addition to the entertainment tax, an eventmanagement company is also required to pay service tax In addition to the entertainment tax, anevent management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebritymanagement, television events
Definition of event management Events are the occurrences designed for marketing interestsEvents are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, MidasEvents, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?Correct Answer interactiveYour Answer interactive
Multiple Choice Single AnswerQuestion State Bank of India has collaborated with which foreign insurance company?Correct Answer CardiffYour Answer Cardiff
True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?Correct Answer Deontological EthicsYour Answer Demological Ethics
16PP
Select The BlankQuestion Unethical acts are a result of________.Correct Answer Unawareness and insensitivity to issuesYour Answer Unawareness and insensitivity to issues
Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer countryYour Answer society
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units share common factors,
likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
Multiple Choice Multiple AnswerQuestion Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Devotion
Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman
Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True
True/FalseQuestion Samartha Ramdas contributed to the conception of administration and managementCorrect Answer TrueYour Answer True
True/FalseQuestion Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True
Select The BlankQuestion One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.Correct Answer PioneerYour Answer Pioneer
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?Correct Answer Network
17PP
Your Answer Network
Multiple Choice Multiple AnswerQuestion International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy
True/FalseQuestion You should never measure the process and develop tools that will measure your
progress.Correct Answer FalseYour Answer False
Select The BlankQuestion ________ provide all types of help required to make the business more efficient and
profitable.Correct Answer ConsultantsYour Answer Consultants
Multiple Choice Multiple AnswerQuestion The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/FalseQuestion Decision-Making is a process of making a choice of poor alternatives.Correct Answer FalseYour Answer False
True/FalseQuestion Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.Correct Answer TrueYour Answer True
Select The BlankQuestion As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.Correct Answer PlanningYour Answer Planning
Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Multiple Choice Multiple AnswerQuestion Features of direction would beCorrect Answer Pervasive function , Communication , Continuous processYour Answer Pervasive function , Communication
Multiple Choice Multiple AnswerQuestion Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changes
18PP
Your Answer govt. policies , market changes , economic changes
Multiple Choice Single AnswerQuestion David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.Achievement -
Correct Answer Self-actualisationYour Answer Self-actualisation
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques areCorrect Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , Job-based techniques
Multiple Choice Multiple AnswerQuestion David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , Achievement
Match The FollowingQuestion Correct Answer Your Answer
Worker's Desires It includes affection belongings, acceptance, friendship Basic human need offood, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affectionbelongings, acceptance, friendship
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of
judgment.Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , stickingto the facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation, facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/FalseQuestion Board members should have an independent sense of judgment.
Correct Answer True
Your Answer False
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The BlankQuestion Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The BlankQuestion The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Functional
Multiple Choice Single AnswerQuestion It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Multiple Choice Single AnswerQuestion Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known asCorrect Answer Critical path method
Your Answer Critical path method
Multiple Choice Multiple AnswerQuestion Application of general management functions to the insurance
sector isCorrect Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/FalseQuestion Lower level managers need EQ most.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service, strong hold of nationalized players
Match The FollowingQuestion Correct Answer Your Answer
Service sector is notinfluenced by this system
licensing system licensing system
Functional managementchallenges
Management accountingand taxation
This influences the servicesector
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
The service sectordominates the Indianeconomy
True/FalseQuestion Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion In the complex new liberalized economy business families face
common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to
challenge actions.Correct Answer ideas
Your Answer ideas
Select The BlankQuestion Business ________ is the calculation of probable events to
provide against future.Correct Answer forecasting
Your Answer planning
Select The BlankQuestion Being more attuned to the feelings of those you work with is a
benefit of ________.Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Multiple Choice Single AnswerQuestion Communication forms the link between every individual and
between one group and the other groups, what are the mainfacts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the sector
intoCorrect Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.Correct Answer True
Your Answer True
True/FalseQuestion Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The FollowingQuestion Correct Answer Your Answer
Leading companies in thissector of eventmanagement
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Whizcraft EntertainmentLtd, Midas Events,Fountain Head
Problems faced by eventmanagement industry
In addition to theentertainment tax, anevent managementcompany is also requiredto pay service tax
In addition to theentertainment tax, an eventmanagement company isalso required to payservice tax
Areas of operations inevent management
Celebrity management,television events
Celebrity management,television events
Definition of eventmanagement
Events are theoccurrences designed formarketing interests
Events are theoccurrences designed formarketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the________.
Correct Answer Consultant
Your Answer Subordinate
True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million
copies worldwide.Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks, responsibility, Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,Management, tasks, responsibility
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Multiple Choice Single AnswerQuestion What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/FalseQuestion The Indian consumer does not see shopping as an end in itself.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The major books on social and political analysis by Peter
Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Druckeron Asia
Multiple Choice Single AnswerQuestion What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/FalseQuestion Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The BlankQuestion General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The BlankQuestion Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The BlankQuestion Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ ofpeople for a common purpose.
Correct Answer togetherness
Your Answer confidence
Multiple Choice Multiple Answer
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining the organizational environment , examining yourmotives , verifying and documenting your information , sticking tothe facts
True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation ,facilitates change in organisation
Select The BlankQuestion A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.Correct Answer scientific
Your Answer strategic
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Subjectivism
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major
fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional management
Your Answer Right successor , Lack of professional management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of learning
organizations isCorrect Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in directing
their subordinates ?Correct Answer Order
Your Answer Decision
Multiple Choice Single AnswerQuestion Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Multiple Choice Single AnswerQuestion What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some tips for improving written communication would beCorrect Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary wordsYour Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False
Select The BlankQuestion Maharishi Institute of Management has ________ centres in India and
abroad.Correct Answer 18Your Answer 20
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can performefficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlledCorrect Answer SuitabilityYour Answer Corrective
Match The FollowingQuestion Correct Answer Your Answer
Decision-making These are the first step leading to the attainment of objectives. This is achoice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities aredirected These are tomorrow's expectation, based on yesterday's achievements and to-day's plans.
Planning These are specific required action or non-actions, allowing no discretion Theseare the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and to-day's plans. These are the goals established towards which the organisation activities aredirected
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, Machinery
Materials and Information?”Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Indian companies are neither technically nor financially sound, they are
always under the threat ofCorrect Answer TakeoversYour Answer Restructuring
Multiple Choice Single AnswerQuestion Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Specific
Select The BlankQuestion ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Modern
Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the span of control would be
:Correct Answer Cross relationship , Direct group , One to oneYour Answer One to one , Cross relationship , Direct group
Select The BlankQuestion The process of control is complete only when the organisation take ________
action.Correct Answer correctiveYour Answer corrective
Match The FollowingQuestion Correct Answer Your Answer
Management Creative Profession
Professional Manager Dynamic Dynamic
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?Correct Answer ForecastingYour Answer Forecasting
Multiple Choice Single AnswerQuestion How many rules govern Indian and Foreign insurance companies?Correct Answer 12Your Answer 13
True/FalseQuestion According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.Correct Answer FalseYour Answer True
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have brought about the
following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The BlankQuestion Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice
Multiple Choice Multiple AnswerQuestion The names of the experts who have given recent contribution to management
are:Correct Answer William Ouchi , W.Edward Deming , Peter F.DruckerYour Answer William Ouchi , Elton Mayo , W.Edward Deming
Multiple Choice Single AnswerQuestion Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Correct Answer DesireYour Answer Devotion
Multiple Choice Multiple AnswerQuestion Empathy is particularly important today as a component of leadership for the
followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talentYour Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/FalseQuestion Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.Correct Answer TrueYour Answer True
True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Levels
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion ________is at the core of corporate governance.Correct Answer trustYour Answer audit
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple AnswerQuestion The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , technology no longer gives a competitive edgeto manufacturing activities in the global scenario , as income increases, consumerdemands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capitalfor labour in the manufacturing industry , as income increases, consumer demands forservices increase faster than those for goods , a change in customer demand pattern fromtraditional to modern, global stds
True/FalseQuestion The financial structure is not one of the five channels of corporate
governance.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a message will
include,Correct Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
True/FalseQuestion The service sector has not corporatised itself.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer explosion of information technology
Select The BlankQuestion Actuary is one who specializes in the________of insurance.Correct Answer mathematicsYour Answer science
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional
managementYour Answer Right successor , Stumbling self confidence , Lack of professional
management
Multiple Choice Multiple AnswerQuestion The various departments that an event management company will have are
Correct Answer creative , production , client servicingYour Answer creative , production , client servicing
Select The BlankQuestion High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.Correct Answer frustrationYour Answer stress
Select The BlankQuestion Loyalty to the________should occupy the place before loyalty to the
organization.Correct Answer countryYour Answer society
Multiple Choice Multiple AnswerQuestion The qualities that matter for International teamwork are,Correct Answer Mutual respect , Sense of time , Team spiritYour Answer Mutual respect , Sense of time , Team spirit
Select The BlankQuestion In an organisation the reports that are in the form of graphs, tables etc, are
called ________Correct Answer statistical reportsYour Answer statistical reports
True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True
True/FalseQuestion MBO method has been evolved by Peter Drucker (1955).Correct Answer TrueYour Answer True
Select The BlankQuestion Consultants must conduct diagnosis to redefine ________.Correct Answer ProblemYour Answer Projects
Multiple Choice Single AnswerQuestion The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of itsCorrect Answer 81% penetrationYour Answer 60% penetration
True/FalseQuestion Event management has to pay only entertainment tax not the service tax.Correct Answer FalseYour Answer True
True/FalseQuestion Service sector in India dominates half of our national income.Correct Answer TrueYour Answer True
Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Multiple Choice Single AnswerQuestion "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of consumers on the surface
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Multiple Choice Single AnswerQuestion Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate
Multiple Choice Multiple AnswerQuestion Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology
Multiple Choice Multiple AnswerQuestion The external environmental factors that influence management areCorrect Answer economic changes , political , technologicalYour Answer economic changes , political , technological
Multiple Choice Multiple AnswerQuestion Management is the combination ofCorrect Answer arts , science , professionYour Answer arts , science , profession
Multiple Choice Multiple AnswerQuestion The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity
Multiple Choice Multiple AnswerQuestion Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Match The FollowingQuestion Correct Answer Your Answer
Management can be applied everywhere Management is universal Management is universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybodycan become a manager
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of PerformanceQuestion of accountability of Performance
Match The Following
Question Correct Answer Your Answer
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
Management Creative Dynamic
Professional Manager Dynamic Creative
True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion The contribution of the service sector to GDP has been less than proportionate toCorrect Answer employmentYour Answer employment
Select The BlankQuestion The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sectorYour Answer unorganized sector
True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.Correct Answer TrueYour Answer True
Select The BlankQuestion Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing
Multiple Choice Single AnswerQuestion Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking
Multiple Choice Multiple AnswerQuestion Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized by merging how many private insurance
companies?Correct Answer 245Your Answer 245
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold
of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of
nationalized players
Multiple Choice Multiple AnswerQuestion The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization
Select The BlankQuestion Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideasYour Answer ideas
Select The BlankQuestion Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Success
Multiple Choice Single AnswerQuestion What criterion is that which the SBU must meet which is neither too large nor too
small?Correct Answer Proper sizeYour Answer Proper size
Multiple Choice Single AnswerQuestion What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?Correct Answer Decision-makingYour Answer Decision-making
Multiple Choice Single AnswerQuestion Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Multiple AnswerQuestion Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
True/FalseQuestion Unity of command means that employees should receive orders from one superior
only.Correct Answer TrueYour Answer True
True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious
Select The BlankQuestion The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas
Select The BlankQuestion It is said that waking and dream world are both illusions, according to vedanta world
as ________.Correct Answer Maya MithyaYour Answer Maya Mithya
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy through what ?Correct Answer NetworkYour Answer Network
Multiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous
Multiple Choice Multiple AnswerQuestion The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance
True/FalseQuestion Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True
Select The BlankQuestion Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making
True/FalseQuestion Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True
True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True
Select The BlankQuestion Maintaining discipline and ________ those who perform properly, is an element of
direction.Correct Answer controllingYour Answer rewarding
Select The BlankQuestion Managerial function of control is the ________ and correction of performance of
various activities.Correct Answer measurementYour Answer measurement
Multiple Choice Single AnswerQuestion Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Decentralisation
Multiple Choice Single AnswerQuestion "Control maintains the equilibrium between ends and means, output and efforts' by
according toCorrect Answer Peter DruckerYour Answer Peter Drucker
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some of the popular forecasts areCorrect Answer Specific industry forecast , Demand forecast , Sales
forecastYour Answer Demand forecast , Sales forecast , Specific industry
forecast
Select The BlankQuestion There are ________ forces of competition.Correct Answer FiveYour Answer Five
Multiple Choice Single AnswerQuestion What is the fundamental tool employed by managers in
directing their subordinates ?Correct Answer OrderYour Answer Order
Match The FollowingQuestion Correct Answer Your Answer
Definition ofManagement
Management ismanagement of men,money, machinery,materials andinformation
Management ismanagement of men,money, machinery,materials and information
Koontz and O'Donell Management is thecreation andmaintenance of internalenvironment in anenterprise
Management is thecreation andmaintenance of internalenvironment in anenterprise
Peter Drucker Management is a multi-purpose organ thatmanages a business,manages workers andwork
Management is a multi-purpose organ thatmanages a business,manages workers andwork
Appley L Management ismanagement of peopleand not the direction ofthings
Management ismanagement of peopleand not the direction ofthings
Multiple Choice Single AnswerQuestion Whose feelings and difficulties should the manager know
for direction to become effective ?Correct Answer SubordinatesYour Answer Subordinates
Select The BlankQuestion ________means that private and foreign investors can
participate in the Indian Insurance Sector.Correct Answer LiberalizationYour Answer Liberalization
Multiple Choice Multiple AnswerQuestion The old control techniques which were used through
years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary control
Multiple Choice Single Answer
Question How many event management companies are there inPune?
Correct Answer 215Your Answer 215
Multiple Choice Multiple AnswerQuestion Objectives can be classified asCorrect Answer On the basis of time , On the basis of functions , On the
basis of levelsYour Answer On the basis of time , On the basis of functions , On the
basis of levels
True/FalseQuestion Management is the combination of Arts, Science and
profession.Correct Answer TrueYour Answer True
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Under the kinds of motivation, employees are different
individually yet, they all want the following things from thejob.
Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages
True/FalseQuestion Fast food chains are not a corporatised service.Correct Answer False
Your Answer False
True/FalseQuestion Management is always defined as dynamic, universal,
ever-changing subject.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw materialfor correct planning ?
Correct Answer ForecastingYour Answer Forecasting
Select The BlankQuestion ________establishes, cause and effect relationship.Correct Answer scienceYour Answer science
Multiple Choice Multiple AnswerQuestion Fredrick Winslow Taylor's Mechanism of scientific
management includes,Correct Answer Scientific task setting , Planning task setting ,
Standardization of toolsYour Answer Scientific task setting , Planning task setting ,
Standardization of tools
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge
fromCorrect Answer Psychology , Economics , MathsYour Answer Psychology , Economics , Maths
Multiple Choice Single AnswerQuestion To which practice is the term "corporate governance"
given?Correct Answer ManagementYour Answer Management
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of
learning organizations isCorrect Answer Development of collective as well as individual learningYour Answer Development of collective as well as individual learning
Multiple Choice Single AnswerQuestion According to Dr. Chakraborty's in his model II, he
advocates and gives preference toCorrect Answer Wisdom workerYour Answer Wisdom worker
True/FalseQuestion Under pre-requisites of planning performance budgeting is
meaningful without control.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Which famous management consultancy first adopted the
7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.
Select The BlankQuestion Many families were running the business with a law
________ stake of 15% to 20%.Correct Answer Capital
Your Answer Capital
Select The BlankQuestion A new sector has emerged in modern times, known as
________ management.Correct Answer eventYour Answer event
Multiple Choice Multiple AnswerQuestion According to Urwick, features of good plan is that which isCorrect Answer sample , balanced , flexibleYour Answer sample , balanced , flexible
Select The BlankQuestion ________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.Correct Answer Knowledge workerYour Answer Knowledge worker
Select The BlankQuestion ________ is effective only in big organizations.Correct Answer DecentralizationYour Answer Decentralization
Select The BlankQuestion ________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services evenunder worst condition.
Correct Answer MalleabilityYour Answer Malleability
True/FalseQuestion Financial institutions should maintain a close relationship
to seek a seat on the board.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion This is one of the method of checking performance where
many business executives insist on making frequent visitsto their plants so that they can see for themselves for realstate of affairs
Correct Answer Personal observationYour Answer Personal observation
Multiple Choice Single AnswerQuestion Companies like Godrej, Infosys are arranging which
sessions for their employeesCorrect Answer YogaYour Answer Yoga
Match The FollowingQuestion Correct Answer Your Answer
Functional managementchallenges
Managementaccounting and taxation
Management accountingand taxation
Corporatization ofservices
Accountants Accountants
Reason for expansion ofservice sector
Failure to sustain anadvantage inmanufacturing activities
Failure to sustain anadvantage inmanufacturing activities
Service sector is notinfluenced by thissystem
licensing system licensing system
Multiple Choice Multiple AnswerQuestion Name the tactics used in the intensity of rivalry amongst
existing competitors.Correct Answer Price competition , Advertising battles , Product
introductionYour Answer Price competition , Advertising battles , Product
introduction
Multiple Choice Single AnswerQuestion Name one of the disadvantages of strategic business
unitsCorrect Answer Distortion of informationYour Answer Distortion of information
Select The BlankQuestion It is said that waking and dream world are both illusions,
according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya
Multiple Choice Multiple AnswerQuestion Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft
Multiple Choice Multiple AnswerQuestion RBI's present report on currency and finance divides the
sector intoCorrect Answer consumer services , Govt. services , producer servicesYour Answer consumer services , Govt. services , producer services
True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion At which levels of the organization does management
exist?Correct Answer Top-levelYour Answer Top-level
Select The BlankQuestion General Insurance corporation was nationalized
in________.Correct Answer 1972Your Answer 1972
Select The BlankQuestion Philosophy of scientific management says that science is
not a rule of ________.Correct Answer ThumbYour Answer Thumb
Multiple Choice Multiple AnswerQuestion The components of competitive analysis are :Correct Answer Future goals , Current strategy , CapabilitiesYour Answer Future goals , Current strategy , Capabilities
True/FalseQuestion Human thoughts are classified under Tamas Rajas and
HettwaCorrect Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion Ethical concepts include:Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
True/FalseQuestion Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.Correct Answer FalseYour Answer False
True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False
Score Card
Result for this Assignment
Assignment Date 10/01/2006
Number of Correct Questions 41
Number of Skipped Questions 4
Number of Wrong Questions 6
Total Questions attempted 51
Total Marks obtained 90 Out of 100.
Result Pass
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion The service sector has expanded because of the virtual
stagnation of the________sector.Correct Answer agricultural
Your Answer agricultural
Select The BlankQuestion ________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer Government policy
True/FalseQuestion The financial structure is not one of the five channels of
corporate governance.Correct Answer False
Your Answer False
True/FalseQuestion Wrong medium of communication is a physical barrier.
Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215
Multiple Choice Single AnswerQuestion What is proving that it is EQ more than IQ that underpins many
of the best decisions.Correct Answer Science
Your Answer Science
True/FalseQuestion The contribution of the service sector to the employment
generation has been proportionate.Correct Answer False
Your Answer False
Multiple Choice Single AnswerQuestion What is that the consultant must be able to recognise about the
client's future needs ?Correct Answer Vision
Your Answer Vision
Multiple Choice Single AnswerQuestion Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer Type of co-ordination
Select The BlankQuestion It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer Paper
Multiple Choice Multiple AnswerQuestion What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with thechange
Your Answer Special mindset to develop special strategies , Coping with thechange
Multiple Choice Multiple AnswerQuestion Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Your Answer examining your motives , verifying and documenting yourinformation , sticking to the facts
Select The BlankQuestion The concept of value and the concept of maximization of value
are related to________concept of Ethics.Correct Answer Consequentialism
Your Answer Consequentialism
Select The BlankQuestion ________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.Correct Answer Knowledge worker
Your Answer Knowledge worker
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer Place
Your Answer Place
Multiple Choice Multiple AnswerQuestion Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer Division of work , Discipline , Authority and responsibility
Select The BlankQuestion Latest approach signifies organization has a part of ________
system.Correct Answer Social
Your Answer Social
Select The Blank
Question Being ________ requires high level of optimism and persistencedespite rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
True/FalseQuestion Every manager in an organisation gives direction to his
subordinates as a superior and receives direction assubordinate from his superior.
Correct Answer True
Your Answer True
True/FalseQuestion According to Swami Vivekananda people have intuition or
sacred power to face difficult task.Correct Answer True
Your Answer True
True/FalseQuestion Robert Owen was a railroad builder in America.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also face
major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of
professional managementYour Answer Right successor , Stumbling self-confidence , Lack of
professional management
Select The BlankQuestion Business ethics can be defined as the study of what
is________for the business.Correct Answer good and right
Your Answer good and right
Select The BlankQuestion Services need efficient________, transport roads and power
just as much as industry and agriculture.Correct Answer telecom
Your Answer telecom
Multiple Choice Single AnswerQuestion How many channels are there through which corporate
governance may bear on performance?Correct Answer five
Your Answer five
Multiple Choice Single AnswerQuestion The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer Enforceable
Multiple Choice Single AnswerQuestion In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?Correct Answer lower-middle
Your Answer lower-middle
Multiple Choice Single AnswerQuestion The issues of insider trading can be dealt with by keeping a
principle ofCorrect Answer Disclosed or desist
Your Answer Self-regulation
True/FalseQuestion Gita has nothing to do with leadership in management
Correct Answer False
Your Answer False
Match The FollowingQuestion Correct Answer Your Answer
Social effectiveness This component allowsyou to settle disputesamicably
This component allowsyou to settle disputesamicably
Alfred Bennet He is the father ofintelligence quotient
He is the father ofintelligence quotient
Daniel Goleman He is an AmericanBehavioural Scientist
He is an AmericanBehavioural Scientist
Empathy It is a component ofleadership due to therapid pace of globalisation
It is a component ofleadership due to the rapidpace of globalisation
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money,
Machinery Materials and Information?”Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specific criteria
such asCorrect Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plansYour Answer having a definable group of competitors
Multiple Choice Multiple AnswerQuestion Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of Americanstatesman
Your Answer Japanese art , History of technology , History of Americanstatesman
Multiple Choice Multiple AnswerQuestion Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographiclocation
Your Answer Ability of the employees
Match The FollowingQuestion Correct Answer Your Answer
Unit of command This means thatemployees should receiveorders from one superioronly
This means thatemployees should receiveorders from one superioronly
Scalar chain Chain of superiors fromthe highest to the lowestranks
Chain of superiors fromthe highest to the lowestranks
Equity Loyalty, devotion on thepart of managers shouldbe there when dealing
Loyalty, devotion on thepart of managers shouldbe there when dealing with
with subordinates subordinates
Esprit De Corps In union there is strength' In union there is strength'
Multiple Choice Single AnswerQuestion At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer Top-level
Multiple Choice Multiple AnswerQuestion EQ is born largely in the neurotransmitters if the brains limbic
system that governsCorrect Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
True/FalseQuestion Indian companies because of confused status have lacked self-
confidence.Correct Answer True
Your Answer True
True/FalseQuestion Event management in India is an ancient activity.
Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have brought
about the following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members oftheir group
Your Answer they prefer to pay in cash , they like to touch and feel themerchandise , they want attention to be given to all members oftheir group
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers andwork”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Select The BlankQuestion ________ is the ability to sense, understand and effectively
apply emotion.Correct Answer Emotional Intelligence
Your Answer Emotional Intelligence
Multiple Choice Multiple AnswerQuestion The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer Self-awareness , Emotional management , empathy
Select The BlankQuestion Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ isagain handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer Kumbhmela
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business units
share common factors, likeCorrect Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company boardYour Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals workingin groups can perform efficiently and effectively towards theattainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
PPMLIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Brands are associated with lifestyles and
people's________.Correct Answer aspirationsYour Answer aspirations
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on thecompany boardYour Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion Under the types of motivators, non-financial motivators
are encouragement, freedom ________.Correct Answer recognitionYour Answer recognition
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Multiple AnswerQuestion Features of direction would beCorrect Answer Pervasive function , Communication , Continuous
processYour Answer Pervasive function , Communication , Continuous
process
Multiple Choice Single AnswerPage 1
PPMQuestion With globalisation moving ahead companies requires
strategies like joint ventures for exampleCorrect Answer HDFC - Standard LifeYour Answer Kinetic - Honda
True/FalseQuestion Decision-Making is a process of making a choice of poor
alternatives.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
Multiple Choice Multiple AnswerQuestion Disadvantages of SBUs areCorrect Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition amongdivisionsYour Answer Dysfunctional competition among divisions , Over-
emphasis on short term performance , Distortion of information
Page 2
PPMSelect The BlankQuestion The ________ appeared in the book, In search of
Excellence.Correct Answer 7 S modelYour Answer 7 S model
True/FalseQuestion Learning organizations must adopt processes that
encourage interaction across boundariesCorrect Answer TrueYour Answer True
Select The BlankQuestion ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,assumptions and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Collective
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Interactive
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Page 3
PPM
Management is understood by performance Management is whatmanagementdoes Management is what management does
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Multiple AnswerQuestion The activities of the communicator while communicating a
message will include,Correct Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
Multiple Choice Single AnswerQuestion How many central ideas are associated with
consequentialism?Correct Answer TwoYour Answer Two
Multiple Choice Single AnswerQuestion Which law states that 'you get what you deserve and not
what you desire'Correct Answer Law of destinyYour Answer Law of destiny
True/FalseQuestion Fast food chains are not a corporatised service.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business
units share common factors, likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
Page 4
PPM
Multiple Choice Multiple AnswerQuestion The potential external opportunities faced by an
organization areCorrect Answer falling trade barriers , additional customer
groups , faster market groupsYour Answer additional customer groups , faster market groups ,
falling trade barriers
True/FalseQuestion A budget as a plan of statement of expected results is
expressed in numerical terms.Correct Answer TrueYour Answer True
Select The BlankQuestion A set of actions that you start with and must maintain
is also called as ________.Correct Answer StrategyYour Answer Strategy
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
True/FalseQuestion Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage
Multiple Choice Single AnswerQuestion What would be the percentage of equity participation
Page 5
PPMunder the rules governing foreign companies?Correct Answer 0.26Your Answer 0.26
Multiple Choice Multiple AnswerQuestion Characteristics of formal organization are :Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulationsYour Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The BlankQuestion Control, like other elements of management process has
to be ________ and not an emergency operationCorrect Answer continuousYour Answer continuous
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
Multiple Choice Single AnswerQuestion Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Organized
Multiple Choice Multiple AnswerQuestion Future of Insurance sector would beCorrect Answer new players taking over the market , improved
customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Multiple Choice Single AnswerQuestion Planning is based on future conditions which are
dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible
Select The BlankPage 6
PPMQuestion Organization as an establishment is considered as the
________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical
Multiple Choice Single AnswerQuestion The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that isCorrect Answer BalanceYour Answer Brain
Multiple Choice Single AnswerQuestion What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?Correct Answer proximity of marketsYour Answer proximity of markets
Multiple Choice Single AnswerQuestion To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion Name the flagship companies under the group of "Aditya
Birla"Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
CorporationYour Answer Hindalco , Birla Corporation
True/FalseQuestion "When an insurance policy is sold, a promise is sold".Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The various tools for corporate governance are
Page 7
PPMCorrect Answer audit , professionalism , proper functioning of
the boardYour Answer audit , professionalism , proper functioning of the
board
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
----------------------------------------------------------------------
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Management is said to be the combination of three
factors, arts, science and the third isCorrect Answer professionYour Answer profession
True/FalseQuestion Important ingredients of the service industry are labour
and knowledge.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Page 8
PPM
Multiple Choice Multiple AnswerQuestion The defination of decision involves following
characteristicsCorrect Answer Involves Rationality , Involves Commitment ,
Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves
Mental Process
Multiple Choice Single AnswerQuestion What is the reason that Indian Business houses were not
able to take courageous decisions.Correct Answer stagger or stumbling self-confidenceYour Answer stagger or stumbling self-confidence
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Multiple Choice Multiple AnswerQuestion Budgetary control involves budgets such asCorrect Answer sales , production , cashYour Answer sales , production , cash
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Single AnswerQuestion Who proposed the first theory called the hierarchy of
needs theory ?Page 9
PPMCorrect Answer Abraham MaslowYour Answer Abraham Maslow
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion The family owned businesses like Tata and Birla, also
face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack
of professional managementYour Answer Right successor , Stumbling self confidence , Lack of
professional management
Multiple Choice Single AnswerQuestion What is the other important ingredient of hi-tech
service industries, besides labour?Correct Answer knowledgeYour Answer knowledge
Multiple Choice Multiple AnswerQuestion Application of general management functions to the
insurance sector isCorrect Answer co-ordinating , controlling , directingYour Answer co-ordinating , controlling , directing
Multiple Choice Single AnswerQuestion Which type of transmission of orders help in obtaining
linear behaviour ?Correct Answer one-wayYour Answer one-way
Multiple Choice Single AnswerQuestion One of the key features of services is that they areCorrect Answer intangibleYour Answer tangible
Multiple Choice Single AnswerQuestion The philosophy of Vedanta is compared to which animal in
Page 10
PPMthe dream of the person, who wakes the dreamer and makes you realiseyour self discovered reality.Correct Answer LionYour Answer Leopard
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
True/FalseQuestion Decentralization would be preferred in large sized
units.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The various tools for corporate governance areCorrect Answer audit , professionalism , proper functioning of
the boardYour Answer audit , professionalism , proper functioning of the
board
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Knowledge based decision-making. Instead of intuition Instead ofintuition
Professional managers may have only salary-stake Question ofaccountability of Performance Question of accountability ofPerformance
Management can be applied everywhere Management is universalManagement is universal
Page 11
PPM
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody canbecome a manager Anybody can become a manager
True/FalseQuestion An organization consists of individuals in which their
formal roles and structural positions bring them closer.Correct Answer TrueYour Answer True
Select The BlankQuestion ________ is a flagship company of Aditya Birla Group.Correct Answer Hindalco GrasimYour Answer Hindalco Grasim
Select The BlankQuestion Direction is a ________ function performed by all the
managers at all levels of the organisation.Correct Answer managerialYour Answer managerial
Multiple Choice Multiple AnswerQuestion The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Multiple AnswerQuestion Collective learning requires skills for sharing
information and knowledge and these key skills areCorrect Answer Listening , Mentoring , ObservingYour Answer Listening , Observing
Select The BlankPage 12
PPMQuestion The Aditya Birla Group has an insurance tie up
with________of Canada.Correct Answer Sun LifeYour Answer Sun Life
True/FalseQuestion Peter Drucker various publications have sold about 5 -6
million copies worldwide.Correct Answer TrueYour Answer True
True/FalseQuestion Professional management signifies separation of
ownership and management.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion How many forces of competition are there according to
Michael E. Porter?Correct Answer FiveYour Answer Five
Select The BlankQuestion ________ is practiced like all other managerial
functions at all levels of managementCorrect Answer All level exerciseYour Answer All level exercise
Multiple Choice Multiple AnswerQuestion The different kinds of relationships for selecting the
span of control would be :Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct group
Multiple Choice Single AnswerQuestion What does office management include?Correct Answer staffing and equipment of the officeYour Answer staffing and maintainence
True/FalseQuestion 'Span of control' is also referred to as span of
Page 13
PPMmanagement.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force , Reprimands
True/FalseQuestion It is said that no company is allowed to deal in life
and non-life insurance as a single entity.Correct Answer TrueYour Answer True
----------------------------------------------------------------------
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The BlankQuestion Henry Fayol was trained as a ________ engineer.Correct Answer MiningYour Answer Mining
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Multiple Choice Single AnswerQuestion Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence
Multiple Choice Multiple AnswerQuestion The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed asCorrect Answer Absenteeism , No. of accidents , GrievancesYour Answer Absenteeism , No. of accidents , Grievances
Select The BlankPage 14
PPMQuestion ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells themto investigate on that task and report back.Correct Answer LowYour Answer Low
True/FalseQuestion Event management in India is an ancient activity.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
Select The BlankQuestion ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.Correct Answer ListeningYour Answer Listening
Multiple Choice Multiple AnswerQuestion Management is multidisciplinary, it includes knowledge
fromCorrect Answer Psychology , Economics , MathsYour Answer Psychology , Economics , Maths
True/FalseQuestion It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion According to the Consequentialism concept of ethics, an
act which does not maximize valueCorrect Answer is not ethically permissibleYour Answer is ethically permissible
Multiple Choice Multiple AnswerQuestion Every person has different ways and means of performing
Page 15
PPMart, similarly, every individual has different styles of managementand these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Autocratic , Beaurocratic
True/FalseQuestion The financial structure is not one of the five channels
of corporate governance.Correct Answer FalseYour Answer False
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Management is understood by performance Management is whatmanagementdoes Management is what management does
True/FalseQuestion Decentralization would be preferred in large sized
units.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `Donell
Page 16
PPMYour Answer Koontz & O `Donell
Multiple Choice Single AnswerQuestion Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession
Multiple Choice Single AnswerQuestion Before calling a consultant what is it that companies
must prepareCorrect Answer Check listYour Answer Check list
True/FalseQuestion Posture' and Observance' are not included under
the 'yogic' exercisesCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary
Select The BlankQuestion The concept of corporate governance has been
attracting________in India.Correct Answer public attentionYour Answer public attention
Select The BlankQuestion ________ are at a minimum where the morale is high.Correct Answer GrievancesYour Answer Grievances
Multiple Choice Multiple AnswerQuestion Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Page 17
PPMMultiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
Select The BlankQuestion Producer services are trade,________communication and
financial services.Correct Answer transportYour Answer transport
Multiple Choice Single AnswerQuestion Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration
Multiple Choice Single AnswerQuestion Which of the following is not an area of operation of
event management?Correct Answer bankingYour Answer banking
True/FalseQuestion 'Span of control' is also referred to as span of
management.Correct Answer TrueYour Answer True
True/FalseQuestion According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in orderto get the maximum output for them.Correct Answer FalseYour Answer False
Select The BlankQuestion Being ________ requires high level of optimism and
persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated
Page 18
PPMMultiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion The important point to be noted under the definition of
learning organizations isCorrect Answer Development of collective as well as individual
learningYour Answer Development of collective as well as individual
learning
Multiple Choice Multiple AnswerQuestion The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious
Multiple Choice Multiple AnswerQuestion Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills
Multiple Choice Multiple AnswerQuestion Research into the average Indian buying habits have
brought about the following factsCorrect Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to allmembers of their groupYour Answer they prefer to pay in cash , they like to touch and
feel the merchandise
Multiple Choice Multiple AnswerQuestion Select the guidelines for effective decision making.Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decisionmakingYour Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate theresults
Page 19
PPMMultiple Choice Multiple AnswerQuestion Elements of effective control areCorrect Answer Understandable , Corrective , FlexibleYour Answer Understandable , Corrective , Flexible
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Multiple AnswerQuestion Under the role of management consultant, consultant acts
as aCorrect Answer Motivator , Leader , CounselorYour Answer Motivator , Leader , Counselor
Multiple Choice Single AnswerQuestion Management is not just aCorrect Answer ProcessYour Answer Process
----------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple AnswerQuestion Some of the popular forecasts areCorrect Answer Demand forecast , Sales forecast , Specific
industry forecastYour Answer Demand forecast , Sales forecast
Match The FollowingQuestion Correct Answer Your Answer
Oral Communication Frequently used by supervisors at the shop floorand by middle level managers Frequently used by supervisors at theshop floor and by middle level managers
Selective Perception In communication this means that they hear whatthey want to hear and ignore other information In communication thismeans that they hear what they want to hear and ignore otherinformation
Page 20
PPM
Semantic Distortion This type of communication is said to bedeliberate or accidental This type of communication is said to bedeliberate or accidental
Secrecy There is a large amount of information which is withheld bec'it will cause jealousy There is a large amount of information whichis withheld bec' it will cause jealousy
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer PlaceYour Answer Place
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer LegalYour Answer Legal
True/FalseQuestion In delegation a superior transfer some duties and
responsibilities to his subordinates.Correct Answer FalseYour Answer False
Multiple Choice Multiple AnswerQuestion In the insurance sector the rules governing the foreign
companiesCorrect Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on thecompany boardYour Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Multiple Choice Multiple AnswerQuestion The tools and techniques used in learning organizations
areCorrect Answer creativity, brainstorming , observing outcomes ,
reframing knowledgePage 21
PPMYour Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/FalseQuestion Learning organizations must adopt processes that
encourage interaction across boundariesCorrect Answer TrueYour Answer False
Multiple Choice Multiple AnswerQuestion Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ambiguity
Multiple Choice Multiple AnswerQuestion Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen ofemotions as a source ofCorrect Answer information , trust , human energyYour Answer information , trust , human energy
Multiple Choice Multiple AnswerQuestion Every person has different ways and means of performing
art, similarly, every individual has different styles of managementand these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Subjective , Beaurocratic
True/FalseQuestion The service sector has not corporatised itself.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion What is it when you are feeling and being in touch with
subtle feeling about things ?Correct Answer Self awarenessYour Answer Self awareness
True/FalseQuestion Management has been defined as the creation and
direction of the internal environment in an enterprisePage 22
PPMCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion Who is primarily known for his Time and motion studies?Correct Answer Frank GilberthYour Answer Frank Gilberth
Multiple Choice Multiple AnswerQuestion The products that are grouped under strategic business
units share common factors, likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill
True/FalseQuestion Important ingredients of the service industry are labour
and knowledge.Correct Answer TrueYour Answer True
Select The BlankQuestion Charles Babbage built the first prototype of modern
________.Correct Answer ComputersYour Answer Computers
Select The BlankQuestion The four A's of the service section are
acceptability,________, affordability, availability.Correct Answer awarenessYour Answer accountability
True/FalseQuestion Management is promotionalCorrect Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion The issues of insider trading can be dealt with by
keeping a principle ofCorrect Answer Disclosed or desistYour Answer Vision and mission
Page 23
PPM
Multiple Choice Single AnswerQuestion Management isCorrect Answer CreativeYour Answer Creative
True/FalseQuestion Management manages a manager and manages machines and
workersCorrect Answer FalseYour Answer True
True/FalseQuestion Management is the combination of Arts, Science and
profession.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?Correct Answer Peter DruckerYour Answer Peter Drucker
Select The BlankQuestion The service sector has expanded because of the virtual
stagnation of the________sector.Correct Answer agriculturalYour Answer production
Multiple Choice Single AnswerQuestion Before calling a consultant what is it that companies
must prepareCorrect Answer Check listYour Answer Check list
True/FalseQuestion Good competitive skills are a potential external
opportunity of learning organizationsCorrect Answer FalseYour Answer True
Page 24
PPMTrue/FalseQuestion The strategic factor in social integration is the
development and selection of leaders.Correct Answer TrueYour Answer True
True/FalseQuestion Communication in industry is a phase both of
organisation and moral building.Correct Answer TrueYour Answer True
Select The BlankQuestion Organization as an establishment is considered as the
________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical
Multiple Choice Single AnswerQuestion Successful consultants should promote their consultancy
through what ?Correct Answer NetworkYour Answer Network
Select The BlankQuestion ________organizations have systems, mechanisms and
processes in place.Correct Answer LearningYour Answer Learning
Multiple Choice Multiple AnswerQuestion The characteristics of a good consultant should beCorrect Answer Good communication skill , Team spirit ,
Cosmopolitan outlookYour Answer Team spirit , Good communication skill
Select The BlankQuestion Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.Correct Answer AuthorityYour Answer Division
Page 25
PPMMultiple Choice Single AnswerQuestion A vision statement should have which option among the
following components.Correct Answer Precise and objectiveYour Answer Precise and objective
Match The FollowingQuestion Correct Answer Your Answer
Management requires learning Art requires knowledge Art requiresknowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authorityHas no centralized rule-making authority
Management is a multipurpose organ That manages a business Thatmanages a business
Management is understood by performance Management is whatmanagementdoes Management is what management does
Select The BlankQuestion Different rates are levied by different states for
________ tax.Correct Answer entertainmentYour Answer entertainment
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specific
criteria such asCorrect Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plansYour Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans
Multiple Choice Single AnswerQuestion Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working inPage 26
PPMgroups can perform efficiently and effectively towards the attainmentof grCorrect Answer Koontz & O `DonellYour Answer Koontz & O `Donell
Multiple Choice Multiple AnswerQuestion International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy
Select The BlankQuestion The Aditya Birla Group has an insurance tie up
with________of Canada.Correct Answer Sun LifeYour Answer Sun Life
Multiple Choice Single AnswerQuestion Who said, "Management is management of Men, Money,
Machinery Materials and Information?"Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Which ethical factor argues that there is no universal
set of principles by which to judge mortality?Correct Answer Ethical RelativismYour Answer Ethical Relativism
Page 27
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money,
Machinery Materials and Information?”Correct Answer Anonymous
Your Answer Anonymous
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individualsworking in groups can perform efficiently and effectivelytowards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers andwork”?
Correct Answer Peter Drucker
Your Answer Peter Drucker
Multiple Choice Single AnswerQuestion One of the internal environment factors that influences
management isCorrect Answer Place
Your Answer Place
Multiple Choice Single AnswerQuestion One of the external environment factors that influences
Management isCorrect Answer Legal
Your Answer Legal
Multiple Choice Single AnswerQuestion Who called for scientific selection of workers and stressed the
need for training?Correct Answer Henry L. Gantt
Your Answer Henry L. Gantt
True/FalseQuestion Henry Fayol was born in England.
Correct Answer False
Your Answer True
True/FalseQuestion There are four hard ‘ S’s in the 7 S Model.
Correct Answer False
Your Answer True
Multiple Choice Multiple AnswerQuestion Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivatepeople
Your Answer must be continuous , should be time bound , must motivatepeople
Multiple Choice Multiple AnswerQuestion Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , controltechniques
Your Answer uniformity of policy , desire for independence , controltechniques
True/FalseQuestion If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer False
Multiple Choice Multiple AnswerQuestion Basic elements of control would be
Correct Answer setting standards of performance , measurement ofperformance , comparison of performance with standard ofperformance
Your Answer setting standards of performance , measurement ofperformance , comparison of performance with standard ofperformance
Multiple Choice Single AnswerQuestion Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer Motivation
Multiple Choice Multiple AnswerQuestion The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programmeevaluation and review technique
Your Answer management audit , Critical path method , Programmeevaluation and review technique
Multiple Choice Multiple AnswerQuestion Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewardinggood performance
Your Answer maintaining discipline , motivation of subordinates , rewardinggood performance
Multiple Choice Single AnswerQuestion Co-ordination should not be what?
Correct Answer Rigid
Your Answer Restricted
Match The FollowingQuestion Correct Answer Your Answer
Leadership is a processof influencing whom?
People People
What type of influencesdo hard-boiled autocratsuse?
Negative Negative
The leader who giveslittle or no direction iscalled?
Laissez-Faire Laissez-Faire
What do you invite whenyour people are afraid tospeak out?
Dissent Dissent
Who should Leaderstrust?
Subordinates. Subordinates.
Multiple Choice Single AnswerQuestion Employees will be judged on how they will meet or exceed
which well-defined criteria?Correct Answer Performance
Your Answer Goals
Multiple Choice Multiple AnswerQuestion The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
True/False
Question Information gaps create a communication barrier.
Correct Answer True
Your Answer True
Multiple Choice Multiple AnswerQuestion The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer banking , insurance , hospitals
Multiple Choice Single AnswerQuestion What type of industry is event management in India?
Correct Answer One Off
Your Answer Multiple Off
True/FalseQuestion International artists performance in India is diminishing in
recent times.Correct Answer False
Your Answer False
Multiple Choice Multiple AnswerQuestion The channels through which corporate governance may bear
on performance areCorrect Answer managerial incentives , disciplining , corporate restructuring
Your Answer managerial incentives , disciplining
Match The FollowingQuestion Correct Answer Your Answer
Ethics is concerned withwhat is good
And right for society And right for society
Business ethics can thusbe defined
As the study of what isgood and right for thebusiness
As the study of what isgood and right for thebusiness
Ethical relativism arguesthat there is no universalset of principles
by which to judgemorality
by which to judge morality
Virtual acts are donewillfully
And not by chance And not by chance
Determine the type ofwrongdoing involved
And to whom it should bereported
And to whom it should bereported
Multiple Choice Single AnswerQuestion What type of ethics emphasize that all mature persons have
adequate capacity to reason?Correct Answer Deontological ethics
Your Answer Deontological ethics
Multiple Choice Multiple AnswerQuestion Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , beingaccountable for decision
Your Answer fulfilling commitments , caring and compassion , beingaccountable for decision
True/FalseQuestion Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer True
Multiple Choice Single AnswerQuestion What requires a high level of optimism and persistence
despite rejection?Correct Answer Self Motivation
Your Answer Self Motivation
True/FalseQuestion EQ was first brought to attention by Benott Simon .
Correct Answer False
Your Answer False
True/FalseQuestion A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer False
Multiple Choice Single AnswerQuestion For survival Indian business families are raising their capital
to which zone?Correct Answer Comfort
Your Answer Safe
Multiple Choice Multiple Answer
Question The liberalization and globalization has lead to restructuringof industry through
Correct Answer merger , outsourcing , downsizing
Your Answer merger , outsourcing , division
True/FalseQuestion Morale is a state of mind and emotions affecting the attitude
to work.Correct Answer True
Your Answer True
Select The BlankQuestion ________ is a scientific process of looking ________, which
is based on past performanceCorrect Answer Forecasting
Your Answer Forecasting
Correct Answer forward
Your Answer forward
Select The BlankQuestion ________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.Correct Answer Training
Your Answer Training
Correct Answer subordinates
Your Answer subordinates
Select The BlankQuestion One of the ________ of direction is of ________
communication.Correct Answer principles
Your Answer principles
Correct Answer effective
Your Answer effective
Select The BlankQuestion By putting inter-dependent ________ under one ________
coordination is ensured.Correct Answer units
Your Answer units
Correct Answer boss
Your Answer Owner
Select The BlankQuestion ________ divide work into specialized ________.
Correct Answer Managers
Your Answer Managers
Correct Answer functions
Your Answer functions
Select The BlankQuestion Organizational morale is basically a ________ condition of
groups and ________.Correct Answer mental
Your Answer Emotional
Correct Answer individuals
Your Answer individuals
Select The BlankQuestion The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer satisfaction
Correct Answer morale
Your Answer morale
Select The BlankQuestion An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer trend
Correct Answer Formats
Your Answer Formats
Select The BlankQuestion Learning ________ is the organizational ________ that
nurtures learning.Correct Answer Culture
Your Answer Culture
Correct Answer climate
Your Answer climate
Multiple Choice Multiple AnswerQuestion The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer attracting public attention , indispensable , trust
Multiple Choice Single AnswerQuestion EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer Excel
Multiple Choice Single AnswerQuestion Companies seeking to improve have taken a plethora of
initiatives such as:Correct Answer R & D
Your Answer TQM
True/FalseQuestion Learning organizations must develop collective as well as
individual learning.Correct Answer True
Your Answer True
1
Multiple Choice Single AnswerQuestion Who said, “Management is management of Men, Money, MachineryMaterials and Information?”Correct Answer AnonymousYour Answer Anonymous
Multiple Choice Single AnswerQuestion Who said, “Management is the creation and maintenance ofinternal environment in an enterprise, where individuals working ingroups can perform efficiently and effectively towards the attainmentof groupCorrect Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell
Multiple Choice Single AnswerQuestion Who said, “Management is a multiple organ that managesbusiness, manages a manager and manages workers and work”?Correct Answer Peter DruckerYour Answer Peter Drucker
True/FalseQuestion Profession needs certificate of practiceCorrect Answer TrueYour Answer True
True/FalseQuestion Management is the combination of Arts,Science and Profession.Correct Answer TrueYour Answer True
Match The FollowingQuestion Correct Answer Your Answer
Some of the popularforecasts are salesforecasts
And production trends And production trends
Planning is defined asa long look ahead
And a broad lookaround & a searchinglook within
And a broad lookaround & a searchinglook within
Planning makescompanies competitive
And it reduces cost And it reduces cost
Planning depends onauthenticity
And reliability ofinformation
And reliability ofinformation
Planning should not berigid
It must have aninbuilt controllingprocess
It must have aninbuilt controllingprocess
Multiple Choice Single AnswerQuestion What type of control is most important for effectivedelegation?Correct Answer FeedbackYour Answer Feedback
Multiple Choice Single Answer
2
Question Direction helps utilize what?Correct Answer CapabilitiesYour Answer Capabilities
Multiple Choice Single AnswerQuestion Who said, direction in business is similar to strategy inwar?Correct Answer SeymourYour Answer Seymour
Multiple Choice Multiple AnswerQuestion Elements of effective control areCorrect Answer understandable , corrective , flexibleYour Answer understandable , corrective , flexible
Multiple Choice Multiple AnswerQuestion Limitations of control would beCorrect Answer external factors , difficulty in setting standards ,variation and its causesYour Answer external factors , difficulty in setting standards ,variation and its causes
True/FalseQuestion Direction helps explore the talents of individuals.Correct Answer TrueYour Answer True
Multiple Choice Single AnswerQuestion The best leader is someone who is?Correct Answer CoolYour Answer Risky
Multiple Choice Multiple AnswerQuestion The democratic or participative leadership style the leadertries to lead mainly throughCorrect Answer Persuasion , exampleYour Answer Persuasion , example
True/FalseQuestion The 3-needs theory is about motivators in an organization.Correct Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion The different types of barriers to communication areCorrect Answer physical , psychological , semantic barriersYour Answer physical , psychological , semantic barriers
Multiple Choice Multiple AnswerQuestion Principles of effective communication would beCorrect Answer clear in use of language , attentive listening , use ofright mediumYour Answer clear in use of language , attentive listening , use ofright medium
Multiple Choice Multiple Answer
3
Question The activities of the communicator while communicating amessage will includeCorrect Answer ideation , encoding , transmissionYour Answer ideation , encoding , transmission
True/FalseQuestion An Indian shopper does not see shopping as an end in itself.Correct Answer FalseYour Answer True
Multiple Choice Single AnswerQuestion What is event management?Correct Answer Interactive advertisingYour Answer Interactive advertising
Multiple Choice Single AnswerQuestion Life Insurance Corporation was nationalized in 1956 bymerging how many private insurance companies?Correct Answer 245Your Answer 245
True/FalseQuestion Planning is the primary management function of insurancecompaniesCorrect Answer TrueYour Answer True
True/FalseQuestion A level playing field is an unlikely factor of success forinsurance sector.Correct Answer FalseYour Answer False
Multiple Choice Single AnswerQuestion How many channels are there through which corporategovernance may bear on performance?Correct Answer FiveYour Answer Five
True/FalseQuestion Audit can act as a self regulation enablerCorrect Answer TrueYour Answer True
Multiple Choice Multiple AnswerQuestion Examples of ethics of virtue are as followsCorrect Answer courage , generosity , toleranceYour Answer courage , generosity , tolerance
True/FalseQuestion Ethical relativism argues that there are universal set ofprinciples to judge morality.Correct Answer FalseYour Answer False
Multiple Choice Single Answer
4
Question Which if the following criteria should a business meet to becalled an SBU?Correct Answer All of theseYour Answer All of these
Multiple Choice Single AnswerQuestion Companies must calculate what else about consultancy?Correct Answer CostsYour Answer Costs
Multiple Choice Single AnswerQuestion Which of the following act as general motivators?Correct Answer All of theseYour Answer Promotion
True/FalseQuestion Individuals normally desire a degree of independence.Correct Answer TrueYour Answer True
Select The BlankQuestion _______ offer a definite ________ to the planning process.Correct Answer RulesYour Answer RulesCorrect Answer directionYour Answer direction
Select The BlankQuestion A ________ should always be clear about what is to be________ to subordinates.Correct Answer superiorYour Answer superiorCorrect Answer delegatedYour Answer delegated
Select The BlankQuestion Control is ________ to decision-________.Correct Answer BasicYour Answer BasicCorrect Answer makingYour Answer making
Select The BlankQuestion Theory Y assumes that people will exercise self-________ andcontrol towards achieving ________ they are committed to.Correct Answer directionYour Answer directionCorrect Answer objectivesYour Answer objectives
Select The Blank
5
Question ________ services comprise of social and personal servicesand ________.Correct Answer ConsumerYour Answer ConsumerCorrect Answer hotelsYour Answer hotels
Select The BlankQuestion A favorable factor for retail ________ is reduction of________ duties.Correct Answer growthYour Answer growthCorrect Answer customsYour Answer Import
Select The BlankQuestion ________ is one of the ________ companies in eventmanagement.Correct Answer WhizzcraftYour Answer WhizzcraftCorrect Answer LeadingYour Answer Leading
Select The BlankQuestion ________ insurance companies holding is restricted to________.Correct Answer InternationalYour Answer InternationalCorrect Answer 26 %Your Answer 26 %
Select The BlankQuestion An objective of corporate governance is ________ of ________value.Correct Answer enhancementYour Answer enhancementCorrect Answer shareholderYour Answer shareholder
Multiple Choice Single AnswerQuestion People with high EQ understand People's what?Correct Answer ExpectationYour Answer Expectation
Multiple Choice Multiple AnswerQuestion Emotional intelligence is said to be the ability to sense,understand and effectively apply the power and acumen of emotions as asource ofCorrect Answer information , trust , human energyYour Answer information , trust , human energy
Multiple Choice Multiple Answer
6
Question EQ is born largely in the neurotransmitters if the brainslimbic system that governsCorrect Answer feelings , impulses , drivesYour Answer feelings , impulses , drives
Match The FollowingQuestion Correct Answer Your Answer
EQ refers to thequalities
That mark the peoplewho excel in real life
That mark the peoplewho excel in real life
Science is provingthat EQ more than IQ
Underpins many of thebest decisions
Underpins many of thebest decisions
Emotional distressshrinks working memory
And so diminishes theability to thinkclearly
And so diminishes theability to thinkclearly
self-motivationrequires a high levelof optimism
And persistencedespite rejection
And persistencedespite rejection
Empathy involvesreading unstatedemotional cues
Being able to sensewhat others arefeeling
Being able to sensewhat others arefeeling
Multiple Choice Multiple AnswerQuestion The potential internal strength of an organization could beCorrect Answer adequate financial resources , superior technologicalskills , cost advantagesYour Answer adequate financial resources , superior technologicalskills , cost advantages
Multiple Choice Multiple AnswerQuestion To be called an SBU, a business unit must meet specificcriteriaCorrect Answer have definable group of competitors , have its ownmission , prepare its own integrated plansYour Answer have definable group of competitors , have its ownmission, prepare its own integrated plans
Multiple Choice Multiple AnswerQuestion What are some of the challenges faced by retail sector?Correct Answer Looking beyond price , The people factor , Thetechnological edgeYour Answer Looking beyond price , The people factor , Thetechnological edge