Upload
api-3733148
View
1.724
Download
4
Embed Size (px)
Citation preview
Business Communication and Executive Effectiveness
Question Paper – 1
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False Question The potential for good relationship increase when we
begin to focus on ourselves. Correct Answer
False
Your Answer True
Multiple Choice Single Answer Question Body of the letter consists of
Correct Answer
Main message
Your Answer Main message
Multiple Choice Multiple Answer Question The activities included in written communication are
Correct Answer
Business Letters , Reports , Notices
Your Answer Business Letters , Reports , Notices
True/False Question Policies and directives are more formal than other
internal communication. Correct Answer
True
Your Answer False
Multiple Choice Multiple Answer Question What is post script?
Correct Answer
It comes from latin word post scriptum , It means whatever has been written afterwards
Your Answer It comes from latin word post scriptum , It means whatever has been written afterwards
True/False Question By trying to identify potential problems at the onset, it
becomes possible to prevent many more in near future
Correct True
Page 1 of 33
Business Communication and Executive Effectiveness
Answer Your Answer True
Select The Blank Question In a letter________ consists of name and address of
the person or organisation to whom the letter is being sent to.
Correct Answer
Inside address
Your Answer Inside address
Select The Blank Question ________ of the letter consists of main message.
Correct Answer
Body
Your Answer Body
True/False Question Visual aids should be well fitted in the presentation
Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Printing of house journal responsibility generally lies
with the Correct Answer
Human resource department
Your Answer Human resource department
Multiple Choice Multiple Answer Question The three stages of stress are
Correct Answer
Alarm stage , Resistance stage , Exhaustion stage
Your Answer Alarm stage , Resistance stage , Exhaustion stage
Multiple Choice Single Answer Question The most important function of the manager is
Correct Answer
Motivating
Page 2 of 33
Business Communication and Executive Effectiveness
Your Answer Motivating
Multiple Choice Multiple Answer Question Personal negative emotions which make it difficult to
do our best are Correct Answer
Jealousy , Anger , Strife
Your Answer Jealousy , Anger , Strife
Match The FollowingQuestion Correct Answer Your Answer
Whistling microphone maintenance of devices
maintenance of devices
Media Channel Channel
Hurried interpretations snap reactions Unjust Assumptions
Misunderstanding Unjust Assumptions snap reactions
Know all attitude Barrier of allness Barrier of allness
Select The Blank Question A successful employer is one who shows ________
to his employees. Correct Answer
Compassion
Your Answer Importance
Multiple Choice Multiple Answer Question When there is lack of perspective one should
Correct Answer
See things from a different point of view , Look at the present with an eye towards future , Study other cultures
Your Answer See things from a different point of view , Look at the present with an eye towards future , Study other cultures
Multiple Choice Single Answer Question To build a positive reputation among people , one has
to take care of Correct Answer
Relationships
Your Answer Relationships
Page 3 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question To deveolp a win-win situation during
communication , one should have Correct Answer
Discussions
Your Answer Arguments
Multiple Choice Multiple Answer Question Various kinds of disease caused from stress
Correct Answer
Heartbeat increase , Increase in perspiration , Slow digestion
Your Answer Heartbeat increase , Increase in perspiration
Multiple Choice Multiple Answer Question The advantages of written communication are
Correct Answer
Accuracy , Can be recorded , Brevity
Your Answer None of above
Select The Blank Question ________ can prompt people to find a better way of
doing things Correct Answer
Stress
Your Answer Distress
Multiple Choice Multiple Answer Question Communication is the art of transmitting
Correct Answer
Information , Ideas , Atttitudes
Your Answer Information , Ideas , Data
Multiple Choice Single Answer Question The trump card during negotiation should be brought
out at Correct Answer
At the crucial moment
Your Answer At the crucial moment
Page 4 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question It is the limited area on the web managed and paid for
by an external advertiser or company Correct Answer
Micro site
Your Answer Web site
True/False Question Advertising materials like leaflets,giveaways,labels
are included in ` journals. Correct Answer
False
Your Answer False
Select The Blank Question Due to effective ________ the manager comes to
know the hidden ability of his subordinates Correct Answer
Communication
Your Answer Experience
Multiple Choice Single Answer Question A successful employer is one who
Correct Answer
Friendly and warm
Your Answer Friendly and warm
True/False Question Fat , round and soft body type would be endomorph
Correct Answer
True
Your Answer True
Multiple Choice Multiple Answer Question Advertising material is
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer Leaflets , Brochures , Pamphlets
Select The Blank
Page 5 of 33
Business Communication and Executive Effectiveness
Question ________ normally consists of outward number and date of any previous correspondence.
Correct Answer
Reference
Your Answer Reference
Multiple Choice Multiple Answer Question The various occasions of presentations are
Correct Answer
Training session , Conference , Presenation of new business plans
Your Answer Training session , Conference , Presenation of new business plans
Select The Blank Question The ________ number is essential to make entry in
the register. Correct Answer
Outward
Your Answer Outward
Select The Blank Question Whatever we feel deep within ourselves is
immediately reflected in the ________ Correct Answer
Face
Your Answer Face
True/False Question Vision is an idea about how your present should be
Correct Answer
True
Your Answer False
Multiple Choice Single Answer Question The most effective way of communication is
Correct Answer
Written
Your Answer Written
Select The Blank Question Written communication can be kept as ________
Page 6 of 33
Business Communication and Executive Effectiveness
record. Correct Answer
Legal
Your Answer Legal
Select The Blank Question ________ is vital for manager to take decisions
Correct Answer
Information
Your Answer Vision
Multiple Choice Single Answer Question Objectives of the letter can be known in one glance by
reading the Correct Answer
Subject
Your Answer Subject
Multiple Choice Single Answer Question Written communication is a
Correct Answer
Non-direct communication
Your Answer Non-direct communication
Multiple Choice Multiple Answer Question The end part of presentation lay out contains
Correct Answer
Give summary , Make final remarks , End on positive note
Your Answer Give summary , Make final remarks , End on positive note
Match The FollowingQuestion Correct Answer Your Answer
Achievements Accomplishments Accomplishments
Poor eyes Limited eyesight Limited eyesight
Poor vision Llimited deeds Llimited deeds
Seer Spiritualist Spiritualist
Page 7 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question This consists of the name and address of the person
to whom the letter is being sent. Correct Answer
Inside address
Your Answer Inside address
Multiple Choice Multiple Answer Question Mesomorph would mean
Correct Answer
Strong , Muscular , Bony
Your Answer Strong , Muscular , Bony
True/False Question Working away from home makes it easier to focus on
our job Correct Answer
True
Your Answer True
True/False Question There are two types of presentation
Correct Answer
True
Your Answer False
Select The Blank Question A ________ is the core of business communication as
it is an action oriented affair. Correct Answer
Feedback
Your Answer Feedback
Multiple Choice Multiple Answer Question The vision should be based on
Correct Answer
Talents and dreams , Hopes and passion
Your Answer Talents and dreams , Hopes and passion
Page 8 of 33
Business Communication and Executive Effectiveness
Question Paper – 2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank Question ________ are used to convey the key part of the
message Correct Answer
Visual aids
Your Answer Presentation
True/False Question Report plays an important role as a vehicle of
communication. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Few stress can be avoided as a result of
Correct Answer
Mental attitude
Your Answer Sharing thoughts with someone
Multiple Choice Single Answer Question To complete work , one needs to start
Correct Answer
Early
Your Answer Early
True/False Question It is not necessary to admit error when we are wrong
Correct False
Page 9 of 33
Business Communication and Executive Effectiveness
Answer Your Answer False
Multiple Choice Single Answer Question Visual aids are used to convey
Correct Answer
Vital points of the presentation
Your Answer Vital points of the presentation
Multiple Choice Single Answer Question It can be used as legal record which may be used in
the court of law Correct Answer
Written communication
Your Answer Written communication
Match The FollowingQuestion Correct Answer Your Answer
Inward address Receivers address Senders Address
Head Address Senders Address Non- Direct communication
Written Communication Non- Direct communication
Further reference
Business letter legal evidence legal evidence
Outward Number Further reference Receivers address
Multiple Choice Single Answer Question Strain
Correct Answer
When pressure and stress is continuous
Your Answer When pressure and stress is continuous
Multiple Choice Single Answer Question One should look at the present with the eye towards
Correct Answer
Future
Your Answer Future
Page 10 of 33
Business Communication and Executive Effectiveness
True/False Question The formality requirement of proposals are always the
same. Correct Answer
False
Your Answer False
True/False Question All companies use printed memorandum stationary for
processing memorandum. Correct Answer
False
Your Answer False
Select The Blank Question Goals help us to ________
Correct Answer
Communicate
Your Answer Success
Multiple Choice Multiple Answer Question What is B2C?
Correct Answer
Business to consumer , It is an internet domain , It is useful for products and services when shopper's aim is convenience and buyer's aim need information about product features and prices
Your Answer Business to consumer
True/False Question In business organisations barriers arise because of is
setup Correct Answer
True
Your Answer False
Multiple Choice Multiple Answer Question The areas which help you to develop a mindset are
Correct Answer
Crystallize thinking , Develop sincere desire , Confidence
Your Answer Confidence
Page 11 of 33
Business Communication and Executive Effectiveness
Select The Blank Question The ________ body of the presentation should be
broken into short and clear units Correct Answer
Main
Your Answer End
Select The Blank Question ________is the positive enthusiasm for making the
work exciting and fun Correct Answer
Verve
Your Answer Attitude
Multiple Choice Multiple Answer Question This makes communication difficult
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer One party gets angry
Multiple Choice Multiple Answer Question Report means
Correct Answer
A document in which given problem is examined , An account or statement which describes an opinion
Your Answer An account or statement which describes an opinion , Outcome of an observation
Match The FollowingQuestion Correct Answer Your Answer
Written Communication One – way process World Wide Web World Wide Web World Wide Web
Website World Wide Web World Wide Web World Wide Web
One – way process
Letter Written Kept
Record Kept Written
Notice Issued Issued
Page 12 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question Barrier for written communication can be
Correct Answer
Language
Your Answer Language
Select The Blank Question The ________ context refers to the nature of
relationship between the communication as well as who is present
Correct Answer
Social
Your Answer Physical
Multiple Choice Single Answer Question These are permanent records for business
Correct Answer
Business letters
Your Answer Business letters
Multiple Choice Multiple Answer Question Treat everyone as important and
Correct Answer
Understand them , Do not underestimate them
Your Answer Estimate them , Understand them
Multiple Choice Multiple Answer Question The three step plans which will put our priorities into
practice are Correct Answer
Evaluate , Eliminate , Estimate
Your Answer Evaluate , Enlight , Estimate
True/False Question House journals are used by organisations for public
circulation. Correct Answer
False
Your Answer False
Page 13 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question Written communication is a
Correct Answer
Non-Direct Communication
Your Answer None of above
Select The Blank Question The best realtionship is one in which both the parties
are constantly ________ from one another. Correct Answer
Receiving
Your Answer Receiving
True/False Question The receiver of the message has to encode the
message Correct Answer
False
Your Answer True
Multiple Choice Single Answer Question The most effective way of communication
Correct Answer
Written
Your Answer Visual
True/False Question Written communication is a two way process.
Correct Answer
False
Your Answer True
Select The Blank Question ________ are the greatest time waster for executives
Correct Answer
Interruptions
Your Answer Interruptions
True/False
Page 14 of 33
Business Communication and Executive Effectiveness
Question Goals force us to plan ahead
Correct Answer
True
Your Answer True
Multiple Choice Multiple Answer Question Holding your head high would be sign of
Correct Answer
Honour , Confidence
Your Answer Confidence
Select The Blank Question Our________ has the potential to limit us.
Correct Answer
Past
Your Answer Time
Select The Blank Question Outer confidence will bring ________confidence.
Correct Answer
Inner
Your Answer Inner
Multiple Choice Single Answer Question Where is inside address written?
Correct Answer
Below the outward number
Your Answer Above the date
Multiple Choice Single Answer Question Body language adds intensity to
Correct Answer
Face to face communication
Your Answer Verbal communication
Multiple Choice Multiple Answer Question What are linguistic/Cultural barriers ?
Correct Difference in languages , Difference in Sikhs And
Page 15 of 33
Business Communication and Executive Effectiveness
Answer Muslims culture Your Answer Difference in languages , Frame of mind
Select The Blank Question To prevent stress one should develop a proper
________ Correct Answer
Perspective
Your Answer Way
Multiple Choice Single Answer Question People tend to procrastinate when they feel that the
work is Correct Answer
Unimportant
Your Answer Most important
Multiple Choice Single Answer Question While encoding a message the receiver
Correct Answer
Interprets the message
Your Answer Accepts the message
Multiple Choice Single Answer Question Time management is
Correct Answer
Self management
Your Answer Self management
Multiple Choice Multiple Answer Question Stress at times works
Correct Answer
As motivator , As positive
Your Answer As demotivator
Multiple Choice Single Answer Question Stress becomes strain when it is
Correct Answer
Continuous
Page 16 of 33
Business Communication and Executive Effectiveness
Your Answer Continuous
Question Paper – 3
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False Question Successful people employ a strategy of priorities to
manage their time Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question Developed Values' means
Correct Answer
You are principled
Your Answer You are focussed on results
True/False Question Relationships have to be mutually beneficial and
healthy to both the parties. Correct Answer
True
Your Answer True
Select The Blank Question The ________ is written as a formality in the body of
Page 17 of 33
Business Communication and Executive Effectiveness
the letter. Correct Answer
Closing paragraph
Your Answer Closing paragraph
Multiple Choice Multiple Answer Question Channel is the
Correct Answer
Method for delivering message , Medium for delivering message
Your Answer Method for delivering message
Multiple Choice Single Answer Question It can be used as legal record which may be used in
the court of law Correct Answer
Written communication
Your Answer Written communication
True/False Question Reports play a very important role in business
organisation especially for checking performance. Correct Answer
True
Your Answer True
True/False Question It is not necessary to admit error when we are wrong
Correct Answer
False
Your Answer False
True/False Question Tele prospecting is calling customers to maintain and
nurture key account relationships. Correct Answer
False
Your Answer False
Multiple Choice Multiple Answer Question As per Newman and Summer Communication is the
Page 18 of 33
Business Communication and Executive Effectiveness
Exchange of Correct Answer
Facts , Opinion , Emotions
Your Answer Facts , Opinion , Emotions
Multiple Choice Single Answer Question It sometimes bringout the best in people
Correct Answer
Stress
Your Answer Stress
Multiple Choice Single Answer Question The most effective way of communication
Correct Answer
Written
Your Answer Verbal
Multiple Choice Multiple Answer Question Proposal is
Correct Answer
A presentation for consideration of something , Appeals or bids for grants,donations etc
Your Answer A presentation for consideration of something , Appeals or bids for grants,donations etc
Match The FollowingQuestion Correct Answer Your Answer
People asset of the company asset of the company
Credibility Consistence Consistence
Discussion healthy and positive healthy and positive
Argument brings in negative feelings
take focus off from one's own self
Multiple Choice Single Answer Question It is required for emerging successful strategy while
interpreting results Correct Answer
Review
Your Answer Vision
Page 19 of 33
Business Communication and Executive Effectiveness
True/False Question Written communication is a two way process.
Correct Answer
False
Your Answer False
Multiple Choice Multiple Answer Question Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Select The Blank Question Whereever the need for information is
permanent________ communication should be used. Correct Answer
Written
Your Answer Written
Multiple Choice Single Answer Question In India we use which method for writing the date
Correct Answer
British
Your Answer British
Multiple Choice Multiple Answer Question A person without vision sees
Correct Answer
What is immediate , What is convenient
Your Answer What is immediate , What is convenient
Multiple Choice Multiple Answer Question Goals need to be
Correct Answer
Planned , Evaluated , Identified
Your Answer Planned , Evaluated , Identified
Page 20 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question Advantage of written communication is
Correct Answer
Can be kept as a legal record
Your Answer Can be kept as a legal record
Select The Blank Question Take care of ________ and the hours will take care of
themselves Correct Answer
Minutes
Your Answer Minutes
Multiple Choice Multiple Answer Question Communication is the art of transmitting
Correct Answer
Information , Ideas , Atttitudes
Your Answer Information , Ideas , Atttitudes
Match The FollowingQuestion Correct Answer Your Answer
Achievements Accomplishments Accomplishments
Poor eyes Limited eyesight Limited eyesight
Poor vision Llimited deeds Llimited deeds
Seer Spiritualist Spiritualist
Multiple Choice Single Answer Question This results in one person winning and the other
losing Correct Answer
Arguments
Your Answer Arguments
True/False Question The formality requirement of proposals are always the
same. Correct Answer
False
Page 21 of 33
Business Communication and Executive Effectiveness
Your Answer True
Multiple Choice Single Answer Question Subject contains
Correct Answer
Objectives of the letter at a glance
Your Answer Objectives of the letter at a glance
Select The Blank Question ________ is an example of psychological noise
Correct Answer
Egotism
Your Answer Egotism
Multiple Choice Multiple Answer Question The different types of barriers that can come in the
way of effective communication are Correct Answer
Physical , Cultural , Mechanical
Your Answer Physical , Cultural , Mechanical
True/False Question The simplest proposal resembles memorandum.
Correct Answer
True
Your Answer True
Select The Blank Question ________ normally consists of outward number and
date of any previous correspondence. Correct Answer
Reference
Your Answer Reference
Select The Blank Question The last thing one knows is what to put ________
Correct Answer
First
Page 22 of 33
Business Communication and Executive Effectiveness
Your Answer First
Multiple Choice Single Answer Question Body of the letter consists of
Correct Answer
Main message
Your Answer Main message
Multiple Choice Multiple Answer Question In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer Read between the lines , See opportunity
Multiple Choice Multiple Answer Question The three stages of stress are
Correct Answer
Alarm stage , Resistance stage , Exhaustion stage
Your Answer Alarm stage , Resistance stage , Exhaustion stage
Multiple Choice Single Answer Question The first steps to becoming a great manager are
simply Correct Answer
Common sense
Your Answer Common sense
Select The Blank Question In the body of the message________ paragraph
attracts the attention of the reader. Correct Answer
Opening
Your Answer Opening
Multiple Choice Multiple Answer Question Reference means
Correct Answer
It refers to the number and date of a previous letter received , It refers to the number and date of a previous letter sent
Page 23 of 33
Business Communication and Executive Effectiveness
Your Answer It refers to the outward number of letter being sent
Multiple Choice Single Answer Question This is a letter written inside the organisation?
Correct Answer
Memorandum
Your Answer Memorandum
Select The Blank Question Goals give ________ target to shoot for
Correct Answer
Tangible
Your Answer Tangible
Multiple Choice Single Answer Question The greatest disadvantage of this method of
presentation is that speaker may forget some points Correct Answer
Memorized presentation
Your Answer Memorized presentation
True/False Question but everything to do with hope
Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question It is a statement which describes an opinion
Correct Answer
Report
Your Answer Report
Select The Blank Question The ________ context refers to the nature of
relationship between the communication as well as who is present
Correct Answer
Social
Page 24 of 33
Business Communication and Executive Effectiveness
Your Answer Cultural
Multiple Choice Multiple Answer Question Various kinds of disease caused from stress
Correct Answer
Heartbeat increase , Increase in perspiration , Slow digestion
Your Answer Heartbeat increase , Increase in perspiration , Slow digestion
Multiple Choice Single Answer Question Written communication is a
Correct Answer
Non-Direct Communication
Your Answer Non-Direct Communication
Question Paper – 4
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Multiple Answer Question Tools of planning are
Correct Answer
Franklin planner , Day runner , Day times
Your Answer Franklin planner , Day times , Newspaper
Multiple Choice Multiple Answer Question Areas where we can set goals are
Correct Answer
Personal development , Physical development , Professional accomplishment
Your Answer Personal development , Physical development , Professional accomplishment
Page 25 of 33
Business Communication and Executive Effectiveness
True/False Question There is no perfect communication free of all barriers
Correct Answer
True
Your Answer True
True/False Question The complimentary close of a letter must agree in
tone with salutation Correct Answer
True
Your Answer True
True/False Question Printing house journals maintain public relations
within the organisation. Correct Answer
True
Your Answer True
True/False Question Signature is written above the complimentary close
Correct Answer
False
Your Answer False
Multiple Choice Single Answer Question It can be used as legal record which may be used in
the court of law Correct Answer
Written communication
Your Answer Written communication
True/False Question In a Negotiation both the parties have pre-determined
goals Correct Answer
True
Your Answer True
Match The Following
Page 26 of 33
Business Communication and Executive Effectiveness
Question Correct Answer Your Answer
Keen foresight Power of imagination Visualize future
Vision Visualize future Sense of accomplishment
Positive changes Positive growth Positive growth
Pressures Limited vision Power of imagination
Multiple Choice Single Answer Question Barrier for written communication can be
Correct Answer
Language
Your Answer Language
Multiple Choice Single Answer Question The maximum content on the slide should be limited
to Correct Answer
25 words
Your Answer 25 words
Multiple Choice Multiple Answer Question Treat everyone as important and
Correct Answer
Do not underestimate them , Understand them
Your Answer Do not underestimate them , Understand them
Multiple Choice Single Answer Question Health related worries are about
Correct Answer
0.1
Your Answer 0.4
Select The Blank Question ________ are used to convey the key part of the
message Correct Answer
Visual aids
Your Answer Visual aids
Page 27 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question Turning your vision into reality is
Correct Answer
Process
Your Answer Process
Select The Blank Question ________ can prompt people to find a better way of
doing things Correct Answer
Stress
Your Answer Stress
Multiple Choice Single Answer Question Written communication is a
Correct Answer
Non-Direct Communication
Your Answer Non-Direct Communication
Select The Blank Question Many speakers write and learn entire speeches in
________ type of presentation Correct Answer
Memorize
Your Answer Reading
Multiple Choice Single Answer Question These are permanent records for business
Correct Answer
Business letters
Your Answer Business letters
Match The FollowingQuestion Correct Answer Your Answer
Inward address Receivers address Receivers address
Head Address Senders Address Senders Address
Written Communication Non- Direct communication
Non- Direct communication
Page 28 of 33
Business Communication and Executive Effectiveness
Business letter legal evidence legal evidence
Outward Number Further reference Further reference
Select The Blank Question Vision is________
Correct Answer
Acquired
Your Answer Acquired
Select The Blank Question ________ of the letter consists of main message.
Correct Answer
Body
Your Answer Body
True/False Question The goal pyramid is made of six sections
Correct Answer
False
Your Answer False
Multiple Choice Multiple Answer Question Memo is
Correct Answer
It is an inter office communication , It is a routine type of communication , They are direct written messages
Your Answer It is an inter office communication , It is a routine type of communication
Multiple Choice Single Answer Question This number can be used in further correspondence
for ready reference. Correct Answer
Outward
Your Answer Outward
Multiple Choice Multiple Answer Question Proposal is
Correct Answer
A presentation for consideration of something , Appeals or bids for grants,donations etc
Page 29 of 33
Business Communication and Executive Effectiveness
Your Answer A presentation for consideration of something , Appeals or bids for grants,donations etc
True/False Question Relationships have to be mutually beneficial and
healthy to both the parties. Correct Answer
True
Your Answer True
Select The Blank Question To prevent stress one should develop a proper
________ Correct Answer
Perspective
Your Answer Perspective
Select The Blank Question A ________ posture shows rigidity in thought
Correct Answer
Stiff
Your Answer Straight
Select The Blank Question Only ________ percent of worries are considered as
cause of concern Correct Answer
8
Your Answer 10
Multiple Choice Single Answer Question To build a positive reputation among people , one has
to take care of Correct Answer
Relationships
Your Answer Relationships
Multiple Choice Single Answer Question Where are enclosures written?
Correct Answer
After complimentary close
Page 30 of 33
Business Communication and Executive Effectiveness
Your Answer After complimentary close
Multiple Choice Single Answer Question The most valuable asset of a company is
Correct Answer
People
Your Answer People
Multiple Choice Single Answer Question The heading should be followed by number of names
that are to receive the message in Correct Answer
Memo
Your Answer Mail
Multiple Choice Multiple Answer Question Inside address contains
Correct Answer
Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Your Answer Name,address,tel no of the receiver of the letter , The address which is put on the envelope
Multiple Choice Single Answer Question The most effective way of communication is
Correct Answer
Written
Your Answer Written
Multiple Choice Multiple Answer Question Ways to overcome laziness are
Correct Answer
Using planner , Work away from home , Start early
Your Answer Work away from home , Start early
Multiple Choice Multiple Answer Question In order to realise new things one should
Correct Answer
Be willing to do new things , Look for ideas , Be observant
Your Answer Be willing to do new things , Look for ideas , Be observant
Page 31 of 33
Business Communication and Executive Effectiveness
True/False Question A report is made after thorough enquiry.
Correct Answer
True
Your Answer True
Multiple Choice Multiple Answer Question As per Newman and Summer Communication is the
Exchange of Correct Answer
Facts , Opinion , Emotions
Your Answer Facts , Opinion , Emotions
True/False Question In face to face settings people are simultaneously
senders and receivers of information Correct Answer
True
Your Answer False
True/False Question Memorandums are usually initiated by the writer
rather than signed. Correct Answer
True
Your Answer True
Multiple Choice Single Answer Question The trump card during negotiation should be brought
out at Correct Answer
At the crucial moment
Your Answer At the crucial moment
Multiple Choice Single Answer Question The most effective way of communication
Correct Answer
Written
Your Answer Written
Page 32 of 33
Business Communication and Executive Effectiveness
Multiple Choice Single Answer Question Communiation is an art of imparting
Correct Answer
Information
Your Answer Information
True/False Question All kinds of stress are negative
Correct Answer
False
Your Answer False
True/False Question Mission of an organisation should be easily
achievable Correct Answer
True
Your Answer False
Page 33 of 33