1

SCCE INSTITUTE 2017:

YOUR BEST E&C TRAINING TODAY

GREG WALTERS

2

�We all have the same goal (great training) – what we need are methods to get there.

�Do these consistently, you will get that result.

SYSTEMS NOT GOALS

�From Ethics Hell to Heaven

MY STORY

3

�2017 Update

�Basics of Presentation Skills

�Bonus MaterialBonus MaterialBonus MaterialBonus Material

THREE PARTS

�Attention – new ways to get it, keep it,

use it.

�Information Technology – new

challenges and opportunities.

�Focus on Risks not Compliance – no

more check the boxes and call it a day.

PART ONE – 2017 UPDATE

4

�Workplace – Diverse generations, cultures, levels of IT sophistication plus international workers providing global expertise. Different exposure to ethics rules.

�RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training RESULT: Decline of generalized training and need for targeted training.and need for targeted training.and need for targeted training.and need for targeted training.

1ST THEME 2017 -- ATTENTION

�Micro-learning or “Bite-sized” learning

�Mobile Learning or M-Learning

�Gamification

�Low Tech SolutionsLow Tech SolutionsLow Tech SolutionsLow Tech Solutions: Schedule Learning Earlier in the Day

HOW TO GET ATTENTION IN 2017

5

�Social Norms

�Social Proof

�Create and Maintain Robust Ethics Culture

ATTENTION - TRAINING

�How is it going?

CHECK IN

6

VIDEO ONE ATTENTION

�Which one is your audience?

MEASURE: HOW DID YOU MAKE THEM

FEEL?

7

�IT is mission critical.

�Like Personnel or Funding.

�Cybersecurity is the most important

aspect of IT.

�Integrity of Data is the most

important aspect of Cybersecurity.

2ND THEME 2017 – NEW WORLD VIEW

� Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Almost 20% of the SCCE sessions involve IT Topics(!) Topics(!) Topics(!) Topics(!)

� E&C is dependentdependentdependentdependent on Technology

� Technology Transcends Borders

� IT Attention Training – Games and Virtual Reality

� IT creates records. Records create transparency and accountability.

2ND THEME -- TECHNOLOGY

8

�Does your organization view IT as mission-

critical?

� If not, then a “Who moved my cheese”

moment.

QUESTIONS

�No More “Check the Box” (static view of risks)

�Proactive Risk ManagementProactive Risk ManagementProactive Risk ManagementProactive Risk Management----Based CultureBased CultureBased CultureBased Culture

�First stepFirst stepFirst stepFirst step – Name the greatest risks.

�Second Step Second Step Second Step Second Step – What options do we have to prevent them or mitigate them?

� Third Step Third Step Third Step Third Step – How do make our organizations robust against unknown risks?

3RD --2017 -- RISKS NOT COMPLIANCE

9

�2017 Summary -- Attention, IT and

Risk Management

�Presentation and Audience Skills – A

Short but Incisive Review

PART TWO

�Great Presentations TAKE TIME (and

energy)

DON’T KID YOURSELF

10

� If you can get about 80 per cent of your audience interested and attentive in your presentation – you are doing

as best as humanly possible.

GET REAL

�When presenting Data or Research

Results – be sure you have cites.

CAN YOU BACK THAT UP?

11

�Limit of Attention Span

�Break Presentation into 20 Minute segments

�Refocus attention every 20 Minutes

20 MINUTES

�Blank out

DON’T BE AFRAID TO

12

� SPECIFIC rules for using PowerPoint

POWERPOINT

EVERY SLIDE TELLS A STORY

13

WARNING!

�Slides are like Billboards

THREE SECOND RULE

14

�Use Large Font (30 size or more)

�6 words or so per slides.

�Use images deliberately.

�Refer to handout.

RULES OF THUMB

REMEMBER

15

DANGER!!!

What is HIAMS?

� One o f HUD ’s Tr ans fo rmat ion I n i t i a t i ves

� Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t Rep laces HPS and SPS w i th a s y s tem t ha t

p r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t yp r ov ides much mo re f unc t i ona l i t y

� Web ba sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, Web b a sed s y s tem, wh i ch i s a c cess ib le

r emote l y, a s l ong as u se r has access to t he

HUD ne two rk

� Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s Au tomates a lmos t a l l p hases o f HUD ’s

A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . A cqu is i t i on p r ocess . Spans p l ann ing ,

r equ is i t i on ing , so l i c i t a t ions , awa rds ,

c l o seout , and pos t -awa rd p r ocesses .

� Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .Moves HUD towa rds a p aper le ss p r ocess .

� Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .Au tomates a nd s t r eaml ines p r ocessses .

Reduces r edundant da ta en t r y and au tomates

r ou t ing and app rova ls . E l im ina tes excess i ve

app rova l s i gna tu res .

� I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem. I n teg ra tes w i th HUDCAPS f i nanc ia l s y s tem.

I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS I n t he f u tu re , w i l l a l so i n teg ra te w i t h I CFS

and and and and SAMSSAMSSAMSSAMS

What does it mean to me?

� The way you do bus i ness w i l l c hange

� Planned Act ions wil l be created and routed

for approval in HIAMS

� GTRs and GTMs wil l bui ld the RCS, including

SOWs and other support ing documents in

HIAMS

� Budget Off ic ia ls (or others responsible for

enter ing funding l ines) wi l l enter funding

information in HIAMS

� Requests wi l l be routed e lectronical ly to

Approvers and Reviewers

� HUDCAPS Funds Reservation/Commitment

wil l automatical ly take place through an

interface with HIAMS

� Users wil l be able to v iew status of invoices

and payments

� Users can run and rev iew reports in HIAMS

� Electronical ly routes to OGC and OSDBU

30

HUD INTEGRATED ACQUISITION MANAGEMENT

SYSTEM

16

PLENTY OF BADNESS

� Bullets

� Sub Bullets--Sub-sub Bullets

� Small font

� Smaller font

� Tiny dancer font

� Betcha cant read this! ! !!!

� Ultra small font - i l legal in most jur isdictions

� Oh say can you see, by the dawn’s early l ight, what so proudly we hai l , by the dawn’s early

l ight, oh say can you see that star spangled banner yeah away, for the land of the free and the

home of the brave………..

� Extremely cr it ical point . More fine print. Subject to change without notice. If you can read

me, you are too close..

BULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATALBULLETS CAN BE FATAL

17

POWERPOINT IN HELL

�Why we are distracted?

3 MINUTE RULE

18

�23 minutes to get back on task

BACK IN THE GAME

�Outline

�Request for Questions

�Contact information

�Need to print slides

�Handout larger than 1 page

NO

19

JAW DROPPING MOMENT

�GSA Waste, Fraud and Abuse

VIDEO TWO

20

�Bonus Material

�Questions

�Handout

PART THREE

�Training is its own reward

RETURN ON LEARNING

21

� General to specific

� Relax and Participate

HOW TO ASK QUESTIONS

�Neuroscientists Say Multitasking Literally

Drains the Energy Reserves of Your Brain.

BONUS -- MULTITASKING ISN’T

22

BONUS: SMART PHONES MAKE YOU DUMB

�Seinfeld Calendar method

�System not goal

BONUS: HOW TO REACH A GOAL

23

5 MINUTE WARNING

BOOK RECOMMENDATIONS

24

BLACK SWAN

READY PLAYER ONE

25

�The Stairway to Heaven

MY STORY, CONTINUED IN 2017

� Shorter is better (not 2 ½ hours)

� New Topics (not same stuff every year)

� Unscheduled (As the need arises)

� Dynamic (Don’t Read anything -- use Videos, Games,

Good PowerPoint Slides)

� Personal (topic pertains to small audience)

� Frequent (Reflect Changes in Laws, Scandals, etc.…)

HEAVEN IS THE EXACT OPPOSITE

26

�Direction Going -- Explicit Steps to follow

�Expression of Empathy -- Praise efforts, acknowledge difficulty,

�Meaning Making -- “why is it important”

FINALLY, USE MOTIVATIONAL LANGUAGE

THEORY

THANK YOU!