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12/6/2019 https://udyogaadhaar.gov.in/UA/PrintAcknowledgement.aspx

https://udyogaadhaar.gov.in/UA/PrintAcknowledgement.aspx 1/1

DType of Enterprise Micro Small MediumManufacturing A B CServices D E FUAM No. MH20D0073756

Udyog Aadhaar Registration CertificateUdyog Aadhaar Number MH20D0073756

Name of Enterprise GEARTOCARE

Location of Plant Details

SN Flat/Door/BlockNo.

Name of Premises/BuildingVillage Road/Street/ Lane Area/Locality City Pin State District

1 FLAT NO 201 PLOT NO 33 NAKSHATRA PRISTINEAPPARTMENT

ARYA NAGAR KORADIROAD NAGPUR 440030 MAHARASHTRA NAGPUR

Official Address of Enterprise FLAT NO 201,PLOT NO 33 NAKSHATRA PRISTINE APPARTMENT ARYA NAGAR KORADI ROAD NAGPUR-440030

District NAGPUR State MAHARASHTRA PIN 440030Mobile No: 9689813124 Email: birthariya96@gmail.com

Date of commencement 01/12/2019

Major Activity SERVICES

Enterprise Type Micro

Previous Registration details-if any ::

National Industry Classification Code

SN NIC 2 Digit NIC 4 Digit NIC 5 Digit Code ActivityType

1 96 - Other personal serviceactivities

9609 - Other personal serviceactivities n.e.c.

96098 - General household maintenance activities like grooming of the floor, dusting,cleaning of utensils etc. Services

Acknowledgement Date of Filing 05/12/2019 Date of Printing 06/12/2019

Disclaimer: This is computer generated statement, no signature required. Printed from udyogaadhaar.gov.in

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Page I of I

RCOEM Technology Business Incubators (TBI) Foundation

(Center for Innovation, Entrepreneurship and Incubation)

Promoted by Shri Ramdeobaba College of Engineering and Management, Nagpur

Progress Report2018 – 2019

Concept:

Today every second person in India is driving a vehicle which arises

need for proper vehicle maintenance. The major problem being the

servicing process itself which consumes a lot of time, energy and cost

of a customer.

GearToCare is a startup providing solutions in automotive servicing

industry, making each process simple at every stage, reducing costs at

every stage to provide the most cost effective service with a hassle

free service experience to each customer!

Problems:

Some of the common problems observed that were faced by the

customers during the servicing process were:

1.Transportation of vehicle to the workstation.

2.Time that they had to invest in the process.

3.No Transparency of the services provided to them.

4.Customer Service wasn’t provided after services.

5.Increased Cost of services due to lack of awareness of the

process.

6.No service guarantee after the services are done.

Survey:Team GearToCare performed a survey on 1100 Individuals to validate

the above problems among locals around the city. The

results/observations received from the survey are as follows:

SurveyObservations:

1. Time --- 35%

2. Transportation --- 22%

3. Transparency --- 18%

4. Quality --- 12%

5. Cost --- 13%

Solutions:

GearToCare will be providing a one-stop solution for all the problems

by providing the following services:

1. Doorstep Services.

2. Booking platform.

3. 100% Transparency via live streaming servicing.

4. Excellent customer service.

5. Expert & Quality services via expert mechanics.

6. Warranty on each service.

Business Model:To build a chain of networked Smart Service Stations across every 4 to

5 Km radius in each city for hassle free and expert solutions for

vehicle servicing

Revenue Structure:

Target Customers:

Plan of Action:

We are currently working in 4 phases to understand and test our

services for each phase aimed at better operational understanding and

estimation of investment required for each phase respectively.

The phases are as follows:

1. Inside colleges.

2. At housing societies.

3. Installing Smart Service Stations.

4. Scaling to multiple workstations across various city.

The objective for each phase are:

and processes.

3. To integrate and upgrade technology required in each stage.

4. To understand human resource required.

5. To develop customer relationship mechanisms through trial and testing.

1. To test various services.

2. To understand and standardize operational requirements

PHASE 1: INSIDE COLLEGE

Motive:

Due to the need of transportation in the process of vehicle

maintenance, we started combating the problem by providing our

services inside the college premises. Here the customers just had to

drop their vehicle whenever they arrive to college and take it back

after the service is done, as per their schedule!

Requirements:

The requirements to start providing our services inside the college

we required the following resources:

1. Space for service.

2. Tools and equipment.

3. Mechanics.

4. Water, Electricity and other amenities.

5. Inventory and Spares.

Developments:GearToCare developed an innovative solution for these requirements

by preparing a Mobile Servicing Vehicle (MSV) which had the following

features:

1. Pneumatics, Electrical and Washing Tools.

2. Actuator-Based Electric Lift.

3. Generator.

4. Water carrying capacity of 500 Lt.

5. Inventory Cart.

Benefits:The MSV enabled us to create mobility of a service station by its unique

features!

Pros:1. Requires less space.

2. Includes all tools and spares required to provide services.

3. Makes the servicing process easy, solving the basic problems encountered by the people as mentioned above.

Operations - Progress:

MSV - Progress:

( Status: Ready and operating inside college premises )

1. Time Required to develop MSV: 1 Month

2. Investment:

Vehicle Name: Tata Ace

Vehicle Finance: 3,60,000 Rs

Design and Fabrication: 80,000 Rs

Tools and Equipments: 1,35,000 Rs

TotalCost: 5,75,000 Rs

3. Problems Faced: Designing, Finance and Legalization of

vehicle for operation by the Regional Transport Office (RTO).

4. Lessons Learned:

1.Installation of tools should be done after analysing its

requirement.

2.Installation of Vinyl sheet should be done after the

painting process.

Setup inside

college

Mobile Servicing Vehicle (MSV)

3. A standard process for development of MSV must be

followed to avoid mistakes next time.

Progress of Services Inside College:

(Status: Operating inside college premises from July)

1. Booking Platform:

We’ve built a online booking platform, for our customers to

schedule their service as per their convenience, inside the

college.

1. Time Required to develop webpage: 10 Days

2. Investment:

Website Name:

Web Hosting:

Webpage Plugins:

Total Cost:

https://www.geartocare.com

10,090 Rs

10,255 Rs

20,345 Rs

Designing, Booking Platform Database

Management

3. Problems Faced:

2. Database Management:

To overcome the problems in database management we

bought a software on yearly subscription named

‘GaragePlug’. Its one of the best garage management

software and has the following features:

Cost: 11,798 Rs

3. Standard Operations Process:

To standardize the operations and increase productivity at

workstation, we’ve built standard processes over the period

of

time and have finalized the Standard Operating Process

(SOP)

for each service we provide.

4. Branding and Marketing:

1. Spread awareness through Whatsapp.

2. Social Media presence.

3. Print Marketing across the campus through stand

banners.

4. Print Marketing via distributing adverts behind the

canteen menu cards.

5. Distributing Mouse-pads to teachers with our adverts to

spread awareness among them. (Since most of the

teachers didn’t had a dedicated mouse pad!)

6. Distributed Offer-coupons during branch installation of

EN dept to all students.

7. Sent offers to few students via whatsapp for increasing

customer engagement.

\

Mousepad design for teachers

Canteen Menu Card advert

design

For introduction of GearToCare inside the college we

implemented various techniques and methods described

below:

Offer Coupon Design

Stand Banners Design

Investment:

Cost 9,600 Rs

9,600 Rs

Purpose:

Print Marketing:

Total Cost:

Lessons Learned:

1.Print marketing is costly and hence should be done with

appropriate budget for a month as per the conversion ratio!

2.Stand banners are good to attract customers and have

direct impact on the customers acceptance towards the

brand. Appropriate attention is required in the design process

which should depict only the desired message for that

marketing purpose/strategy.

3.Designing should be discussed and validated before

printing by some other person since the resulting design

should be able to convey the message that the designers are

trying to convey, and hence needs to be checked through

obtaining feedback from others.

4.A proper timeline should be decided with the work

distributed for each task before starting the work

and improper distribution of prints should be

avoided.

5. Social Media:

To keep our online presence from the start we modified

the previous Facebook page and started keeping our

followers posted about the services and updates on

Facebook.

6. Customer Experience Development:

After spreading awareness we started receiving a decent

response from students, staff and workers inside the

college. Hence to keep our customers engaged with us we

started working on developing a better customer

experience in the servicing process.

We provided a better customer experience by providing

the following customer-services after the service:

1. Service feedback call after 2 days.

2. Resolving complains/issues on the next day after the

call as per the customers convenience.

3. Providing 30 Days/1000 Km warranty on all services.

4. Developing customer experience by providing more than

expected, improving on small things during and after the

service through continous feedback.

5. Standardizing the Customer Services forming SOPs of

each process during and after the service!

Customer Experience inside college:

7. Team Building

Continuing to progress towards our next testing phase, we

required a bigger team of self directed individuals who would

be able to help us grow in this process. Hence we developed

a training and internship program fro 6 months for first year

engineering students only and circulated the notice in the

class groups and also visited and told a few sections about

the same during the regular college period!

The interviews were carried out in three rounds which were:

1. Registration through Google Forms.

2. Shortlisted students were called for the interviews.

3. Selected candidates were provided a 7 session

training program.

We received 91 registrations out of the 800 first year

engineering students enrolled for the 2018-22 batch! Out of

which we shortlisted 40 forms, based on their responses. Out

of which we finally selected 18 students for the final 7

session training program.

The 7 sessions in the training program were:

1. Introduction session

2. Business Model Canvas Session

3. Strategic Thinking and SWOT Analysis session

4. Basics of Designing Session

5. Photography Basics and Introduction Session

6. Video-Making Basics Session

7. Creative Writing Session

Deep emphasis was provided during each training session for

better understanding of business processes involved to boost

each aspect in the startup according to the current startup

trend/culture in our country and abroad! The interns were

provided with different tasks after each session and

evaluated based on their performances as well as peer

review system.

There are currently 9 interns who have been continued

further with the internship based on their performance and

willingness towards the company.

Founder interacting with the interns in

the introductory sessionPravin Dwaramvar Sir, Director, TBI Cell

Interacting with the interns in the

introductory session

Suraj introducing BMC to interns during

the session

Interns discussing during the task on

BMC creation after the session

Interns discussing during the task on BMC creation after the session

The after-session selfie! The first intern

batch from RCOEM with the

founders

PHASE 2: Inside Housing Societies.

Motive:

Due to the need of transportation in the process of vehicle

maintenance, we started combating the problem by providing our

services inside the housing society.

Requirements:

The requirements to start providing our services inside the Housing

Society we required the following resources:

1. Space for service.

2. Society permission.

Progress of Services Inside College:

(Status: Targeting 10 Different societies in the month of June

2019 )

Other Activities

• Attended (CII) Confederation of Indian Industries Expo at Chennai

Trade Centre, Chennai.

• Participated in “Startup India Maharashtra yatra” and GearToCare

Were amongst top startup selected for Grand Finale amongst 600

startup from all over Maharashtra.

Startup India Maharashtra Yatra

Finance

Revenue: Rs 2,50,000/- ( from last month 8 month)

Expenses: 1,10,000/-( includes:- marketing, salaries)

Cash in the bank: 1,50,000/-

Traction

Total No of servicing : 400+

Repeat Customer: 90+(Taken yearly subscription plan)

Current Activities

1. Currently we’re focusing on college, working on a

problem that we faced during last 8 month and

also working on improving our services,

marketing/customer acquisition.

2. Pitching and Participating in various B-Plan

competitions to raise funds and gather

resources, build contacts, etc.

3. Team Building.

4. Hiring mechanics for the next phase.

5. Defining and implementing Standard Operating

Processes for each phase at each step to build a

scalable model.

6. Planning to scale Smart Service Stations in different

college.

Feedback and expectations from RCOEM TBI

• TBI Should Hire good marketing agency , where they can mentor the startups on creating marketing strategy

• Networking is very important factor in any startup’s growth. TBI need to connect the startup with their network who can really help the startup to grow.

• More Sessions should be conducted on1. Marketing2. Business plan3. Government Fund scheme4. Growth hacking 5. Management 6. Finance

We are still very Grateful to TBI For Giving us this

opportunity, giving us some fund to start with, office space

and other facilities.

About

Our company objectives are:

1. Boost productivity of the citizens through our

services.

2. Generate employment and boost the Indian economy.

3. Eradicate the ill treatment happening with the

mechanics through better employee support systems.

4. Create awareness towards vehicle maintenance as a

fundamental responsibility of the citizens.

5. Creating an environmental impact through well

maintained vehicles throughout the cities

to contribute in environmental protection.

6. Adapting new technologies and developments to

ensure state of art services and changes with time

and need of the industry.

7. Creating a reliable and trustworthy customer-

centric brand, known to exist for its customers.

We’re a startup providing automotive servicing solutions

with an innovative business model to make the process

easier for each customer.