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RESUMESARITA PANDEY Amrit Sagar, Flat No.2,J.B.Nagar,Andheri East,Mumbai-400059.E-mail: [email protected]………………………………………………………………………………………………………………
OBJECTIVE: Seeking a position where my strong administrative background and my ability to execute a variety of projects simultaneously will be utilized.
CAREER PROFILE:
*Provide confidential support and expert office management skills.
*Excel in meeting objectives through use of independent action, prioritization, persistence, and leadership skills.
EDUCATION: Bachelor of Commerce from Mumbai University (Mumbai)
Post-Graduation Diploma in Business Management from Welingkar Institute of Management. Perusing M.B.A in Human Resources from Welingkar Institute of Management.
WORK PROFILE:
Aegis Ltd. (From May-2011 Till Date) Assistant Manager to Chief Operating Officer – Operations
Working with Chief Operating Officer & Head – Operations & into Talent Acquisition (HR Team). Providing assistance to COO & Head – Operations in day to day operations of the office. Analyzing Financial and Operational data received from Team Heads and assisting the COO in such
other corporate tasks assigned to him. Managing, planning and organizing daily calendar, including posting same, as appropriate on company
calendar. Monthly Reimbursement (BER) updates, maintaining records, bills and paperwork, updating contact
database. Co-ordinating with the entire respective heads for preparing Quarterly Report & Weekly Report. Communicates and liaises within and outside the organization to make appointments schedule
meetings for COO and prepare minutes of meeting as required. Organizing, filing & maintaining papers, documents, records, etc. in a systematic manner. Co-ordinating for preparing PowerPoint presentations, project status for client visit. Responsible for COO’s Domestic/Overseas travel / hotel requirements / Visa’s. Provide administrative support (Contracts, Agreements, Filing and Correspondence) to Operation
Managers. Back up of Calls Attending Team. Co-ordinate with the entire respective department for preparing Weekly Report. Handling Independent Correspondence. In charge of all meeting rooms and training rooms including coordinating and reservations. Preparing monthly report for COO’s Office. To provide support in preparation of emails, memos, letters, reports & presentations. Follow up with the Heads for preparing Project Status Report on monthly basis.
Additional responsibilities in HR (Talent Acquisition- Recruitment Process)
Initial screening of candidates CV from Job Portal, Consultant. Conducting first round of interview by taking telephonic round for Band-3 to Band-5 grade. Scheduling interview of candidate with concerned leader of the department after CV is shortlisted. Getting PAN India Escalation e-mail of employees & “X” employees and forwarding the same to
location concerned SPOC. Conducting activities to improve employees and management interaction like Get-together, Quiz
discussions, Town Hall for best employee of the month & to know about the upcoming projects & current project status.
Tracking the status for Non-CSA agents & updating the same to HR Head office. Updating the Vendor payment status location wise & making the Monthly report for record purpose.
Turner & Townsend (Project Management Consulting Firm) (From September -2010 to April-2011)
Executive Assistant to Project Director – Project Implementation Department
Worked with Project Director. Co-ordinate with consultants (Architecture, Structural & Mechanical Engineers) for a progress review
report for Project Director’s office. To co-ordinate with consultants (Façade Consultant, Lighting Consultant, Waterproofing Consultant.
LEED Consultant, Interior Design Consultant etc.) for appointment process. To update Project Directory of Project & circulate to all the concerned Team Members. Provide Secretarial/Administrative support to Project Director. Handling Independent Correspondence. To provide support in preparation of e-mails, memos, letters, reports & presentations. Maintains and updates filing system for contracts and agreements. Communicates and liaises within and outside the organization to make appointments schedule
meetings for Project Director and minutes of meeting as required. Collect incoming mail and responsible of postage level. Follow-up on correspondence and other day-to-day matters. Completion of work and smooth functioning of the Reporting Superior’s office their absence. Responsible for Project Director’s, HOD’s, visitors travel/ hotel requirements/ Visa’s. Back up of Calls Attending Team. Generate Quarterly Report with the help of Project Implementation Department for Project Director’s
Office. Co-ordinate with the entire respective consultants for preparing Quarterly Report & Weekly Report. Arranging all travel arrangements. Update and distribute unit and head office contact list. Provide administrative support (Contracts, Agreements, Filing and Correspondence) to Operation
Managers. In charge of all meeting rooms ant training rooms including co-ordinating and reservations.
Essar Telecom Business Group from June 2009 – till March 2010 (transferred from LOOP Telecom to (ETBG) Essar Telecom Business GroupLOOP Telecom Private Ltd.September 2008 - till May 2009
Executive Assistant-MIS to Group-Chief Technology Officer (Group-CTO)
Worked with Group-CTO Provide secretarial/administrative support to Group-CTO Handling Independent Correspondence. To provide support in preparation of emails, memos, letters, reports & presentations. Maintains and updates filing system for contracts and agreements. Communicates and liaises within and outside the organization to make appointments schedule
meetings for Group-CTO and minute meeting as required. Collect incoming mail and responsible of postage level. Follow-up on correspondence and other day-to-day matters. Completion of work and smooth
functioning of the Reporting Superior’s office in their absence. Co-ordinate with the circle CTO’s for preparing a progress review project report for Group-CTO’s office. Responsible for Group-CTO’s, HOD’s, visitors travel / hotel requirements / Visa’s. Back up of Calls Attending Team. Generate Monthly Network Report with the help of Network Department for CEO’s Office. Co-ordinate with the entire respective circle for preparing Weekly Report & E-mails Report utilize it for
target base report Arranging all travel arrangements. Update and distribute unit and head office contact list. Provide administrative support (Contracts’ agreement, filing, correspondences) to Operations
Managers. In charge of all meeting rooms and training rooms including coordinating and reservations.
MULTI COMMODITY EXCHANGE OF INDIA LIMITED (MCX)May 2007 – June 2008
Secretary to Chief Technology Officer in System and Network Department
Worked with CTO. Attending meetings, noting down the minutes and finalizing the same. Dictations and preparation of
documents. Handling Independent Correspondence. Handlings telephones, visitors and appointments for Reporting Superiors. Successfully completed ISO Audit for System & Networking Dept with the help of team. Maintaining filing system covering confidential information, liaison with various departments/offices
inside and outside offices. Arranging appointments, schedules and other official and personal matters with diligence and tact. Providing administrative support in the working of Projects. To co-ordinate and organize travel arrangements, tickets, pick-up, hotel accommodations etc. for
reporting superiors/clients/customers etc…. Follow-up on correspondence and other day-to-day matters. Completion of work and smooth
functioning of the Reporting Superior’s office in their absence. Preparing monthly report for CTO. Co-ordination of time reports. Creating and maintaining a client database. Maintaining, compiling, filing. Preparing Department wise Quarterly Report. Co-ordinate with the entire respective department for preparing Weekly Report. Maintain E-mails weekly report & utilize it for target base report.
DR. BATRA’S POSITIVE HEALTH CLINIC LTD. (DBPHCL)
27 th December, 2004 – April 2007
Secretary to Customer Relation Head in CR Department
Worked with CR Head. Handling Independent Correspondence. Handlings telephones, visitors and appointments for Reporting Superiors. Maintaining filing system covering confidential information, liaison with various departments/offices
inside and outside offices. Arranging appointments, schedules and other official and personal matters with diligence and tact. Providing administrative support in the working of Projects. To co-ordinate and organize travel arrangements, tickets, pick-up, hotel accommodations etc. for
reporting superiors/clients/customers etc…. Follow-up on correspondence and other day-to-day matters. Completion of work and smooth
functioning of the Reporting Superior’s office in their absence. Preparing monthly report for CR Head. Co-ordination of time reports. Creating and maintaining a client database. Requisioning and ordering for firm publication and forms. Maintaining, compiling, filing. Filling up Patients feed back forms. Preparing Patient feed back report. Co-ordinate with all Branches for preparing Branch Report. Maintain PHC report & utilize it for target base report.
HOTEL SAMRAJ (ANDHERI)Total Duration – One Year
Welcome Host for Front office 0r Desk
Handling all Customers Queries. Co-ordinating & facilitating resources to assist the team. Customers Feedback and implementations. Handling phone calls through EPBS Board System Maintaining Register entry of the Guests & Sorting them to their rooms. Filling charts accommodations for the Guests Reference. Booking tickets for the guests as being part for Tourism.
COMPUTER KNOWLEDGE (Diploma Course)
DOS, Windows (95,98,2000). WordStar, Lotus Notes, Microsoft Outlook, Power point, Ms Excel, and Internet. Typing speed of 30 WPM.
SKILLS & STRENGHTS:
Believe in being good team player and multitasking capabilities. Excellent organizational & motivational skill. Keen learner, Listener and open minded with aggressive personality. Very strong in customer interaction & building relationship.
PERSONAL PROFILE
Nationality : Indian
Gender : Female
Marital Status : Unmarried
Languages : English, Hindi, and Marathi.
Mobile No : M- 9930134857/9819902040