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Prepared for

SARAWAK ELECTRICITY SUPPLY CORPORATION

(SESCo)

Prepared by

Sarawak Information Systems Sdn. Bhd. 3rd Floor, Wisma Bapa Malaysia

Petra Jaya Kuching Sarawak

E-Tender System Version 1.0

User Manual Version 1.0

All rights reserved. Neither the whole nor any part of this document may be produced, stored in any retrieval system or transmitted, in any form or by any means, without the prior written consent of the

copyright owner.

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Copyright © 2005 All rights reserved Contact Information All parts of this manual are the property of SAINS Sdn. Bhd. No parts of this manual may be reproduced in any manner whatsoever including mechanical or electronic media such as disk or tape. No part of this manual may be transmitted in any form by any means without the written permission of Sarawak Information Systems Sdn. Bhd.

Head Office

Sarawak Information Systems Sdn. Bhd. 3rd Floor, Wisma Bapa Malaysia,

Petra Jaya, 93502, Kuching, Sarawak. Tel: (60) 82-444199 (General Line)

(60) 82-449619 (Direct Line) Fax: (60) 82-444211

Subsidiaries Companies

Silicon Communications Sdn. Bhd. 15.01 – 15.4,

15th Floor, Central Plaza, Jalan Sultan Ismail,

50200 Kuala Lumpur, Malaysia Tel: (603) 248 8648 Fax: (603) 248 7648

SiliconNet Technologies Sdn. Bhd.

Lot 1904, Wisma Teo Say Ho, Jalan Tun Ahmad Zaidi Adruce,

93150 Kuching, Sarawak Tel: (60) 82-234008 Fax: (60) 82-232008

Stratfos Consulting Sdn. Bhd.

2nd Floor, Lot 318, Section 9, KTLD Lorong 12, Jalan Rubber,

93400 Kuching, Sarawak Tel: (60) 82-234342 Fax: (60) 82-234454

URL: http://www.sains.com.my Email: service@sains.com.my

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Table Of Contents Chapter 1 – Overview

What is E-Tender System? .................................................... 1

Chapter 2 - How to Get Help Contacting Technical Support .............................................. 2

Chapter 3 – Getting Started ............................................................. 3

Chapter 4 – Using E-Tender System .................................................

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4.1 Tender Document ..................................................................... 9

Confirm Purchase ..................................................................... 12

4.2 Search ....................................................................................... 15

4.3 Payment ................................................................................... 16

4.4 Download ................................................................................. 18

4.5 User Info ................................................................................... 19

4.6 Change Password ..................................................................... 22

4.7 Log Out ..................................................................................... 24

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Chapter 1 – Overview What is E-Tender System? The E-Tender System aim is to facilitating agency on managing the delivery of tender document in more effective and efficient through the website. The E-Tender System is designed with the objectives: - 1 To reduce the administration cost of printing and delivering of tender documents. 2 To enable the agency to upload, track and monitor the tender documents for

online download and online payment. 3 To allow greater flexibility and speed for the vendor to obtain the tender

documents. 4 To facilitate the vendor to purchase tender documents through website with the

payment services provided by EBPP. 5 To pave way for future implementation of Phase IV, i. e. Online Tender Bid

Submission.

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Chapter 2 – How to Get Help

Contacting Technical Support If you encounter other technical difficulties, you may contact SAINS Support Team between [08:00am to 5:00pm] Below are list of numbers to contact when system fault occurs: SAINS CALL CENTRE: 082-236633 Or you can fax or email us at: Fax number: 082-235522 Email address: helpdesk@sains.com.my

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Chapter 3 – Getting Started In order to check for availability of tender forms from the online system, you need to register as an E-Tender System’s user. You can register yourself online from the E-Tender System Login Page `Register Now’ Link. Click on the ‘Register Now’ link for the user registration form.

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Before you proceed with the registration process, the ‘Terms and Conditions’ page will first be displayed. Please read through the terms and conditions applicable for this system before you proceed with the registration process. After read through the terms and conditions, check the following checkbox to indicate acceptance of terms and conditions, After ticking on the checkbox, click the ‘Proceed’ button to proceed into next step of the registration process.

Proceed Button

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The registration forms will be as shown (sample below). You need to fill in your business details accordingly. After filling in the forms, click on the ‘Submit’ button to send the forms for processing.

Submit Button

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Once the “Registration is Successful” message appears, you are now a registered user to the E-Tender System. As a newly registered user, you may now log in by clicking on the ‘Login’ button to access the E-Tender System.

* Note: For ‘Purchasing of Tender Document’, you must first be registered with ‘PayBillsMalaysia’ service before you can complete the purchasing process. URL: http://www.paybillsmalaysia.com

Login Button

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Chapter 4 – Using E-Tender System Key in your ‘User ID’ and ‘Password’ in page as shown below. Click on the ‘Login’ button to gain access into the system. Invalid user ID or password will prompt the following error message depicted below..

You should try to login using the correct user ID and password. Should you have forgotten the user ID and password, kindly contact the agency to reset the password.

Login Button

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Once you have successfully log in to the E-Tender System, the main page depicted below will be displayed.

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4.1 – Tender Document The ‘Tender Document’ function is for you to view all the tender documents available and its complete information such as tender reference, tender title, qualified class, closing date and fees. In this page, you have the option to select the tender document and quantity that you wish to purchase. The ‘Tender Document’ page is as shown below. You can tick on the checkbox and then key in the quantity you wish to purchase. To add in purchase(s) to cart, click on the ‘Add to Cart’ button.

Add to Cart Button

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Adding purchases to your selection cart does not depict confirm purchases until you have check out your selection through the confirmation page in the view cart section The summary of the current selection will be shown on the top right corner of the page, as depicted below:

To view the current selection, click on 'View Cart' button.

Summary of the current selection

View Cart Button

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If you wish to delete one of the selected items, click on the ‘Delete’ icon provided at the end of the item listed. To confirm purchasing, click on the ‘Confirm’ button. This will bring you to the PayBillsMalaysia login page for you to complete the payment process. (Please configure your browser popup blocker to allow pages from https://www.paybillsmalaysia.com to perform popup) To get back to view tender list, click on the ‘Back to Tender List’ button. By clicking on the ‘Clear Cart’ button, the existing selection list will be deleted and tender document selection will have to be done again.

Clear Cart Button

Back to Tender List Button

Confirm Button

Delete Icon

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Confirm Purchase Upon clicking on the 'Confirm' button, payment details will be sent to PaybillsMalaysia Payment Service, an acknowledge page will be displayed,

In any cases, that the payment transaction process is not able to be completed, click on 'Re-Submit' button to re-submit the payment request for processing. And at the same time the PaybillsMalaysia Payment Service login page will be appeared, as depicted below:

Re-Submit Button

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You have to key in your PaybillsMalaysia username and password, then click 'Login' button to login Upon succesful login, BILL PAYMENT page will be displayed.

Click 'Submit' button to submit the payment.

Login Button

Submit Button

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Once you have click on 'Submit' button, PAYMENT CONFIRMATION page will be displayed.

Click on ' Confirm' button to confirm the payment.

Confirm Button

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Upon clicking on 'Confirm' button, PAYMENT ACKNOWLEDGEMENT page will be displayed.

You may print the acknowledgemnt page by clicking on the 'Print' button, to skip printing click on 'Next' button to end the session.

Print Button

Next Button

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In the case that the payment has been submitted twice, the following error message will appear :

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4.2 – Search Search function is provided for you to search for existing and new tender document(s). The Search page is as shown below. You can choose to search by one criterion or more. To indicate the criteria chosen, tick on the checkbox provided. There are altogether four types of criteria provided; Reference Number, Title, Originating Station and Closing Date For Reference Number and Title, please key in the value to be searched. The Originating Station can be chosen from the drop list. For the Closing Date, please select the month from the drop list and key in the year. To submit the search request, click on the ‘Submit’ button. The page shown will be the same as ‘4.1 – Tender Document’ page and the process is the same. To reset the criteria specified, click on the ‘Reset’ button. Reset Button

Submit Button

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4.3 – Payment Payment function is provided for you to view purchases which are pending for payment and historical payment record(s) The Payment page is as shown below. By default, the page will be showing Pending Payment record(s). To view the details of the record, click on the blue coloured link (the Reference No) and the payment details page will be shown.

Reference No (Blue Coloured Link)

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To view Payment History, click on the ‘Payment History’ link next to Pending Payment. The ‘Payment History’ page will be as shown below. To view the details of the record, click on the blue coloured link (the Reference No) and the payment details page will be shown.

Reference No (Blue Coloured Link)

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4.4 – Download Download function is provided for you to download the valid tender documents which you have purchased The Download page is as shown below.

The files listed for downloading are based on the tender documents that you have purchased. To download each file, click on 'Download' icon provided at the end of files listed. Download icon

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4.5 – User Info User Info function is provided for you to edit and update information about your company profile, contact information, UPK License No. and CIDB registration No. The User Info page is as shown below. To edit the user info such as ‘Company Profile’, ‘Contact Person’, ‘UPK License No.’ and ‘CIDB’, click on the ‘Edit’ button.

Edit Button

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The page will be open for editing such as shown below.

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You may update the latest information to the system. After you have key in the updated information, click on the ‘Update’ button to save latest changes. The ‘Cancel’ button is used when you wish to abort the updating process.

Cancel Button

Update Button

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4.6 – Change Password Change Password function is provided for you to change their password. For security reason, you are advised to change your password frequently. Password should consist of six or more alphanumeric digits. The Change Password page is as shown below. Please key in the old password in the ‘Old Password’ column. Then key in the new password in the ‘New Password’ column. Then key in again the new password in the ‘Re-type New Password’ column. After key in, click on the ‘Update’ button to save the new password. The ‘Cancel’ button is used when you wish to terminate the password changing process.

Update Button

Cancel Button

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4.7 – Log Out To log out from the system, on the ‘Logout’ link. The logout page is as shown below. You can click on the ‘Relogin’ link if you wish to get into the system again. Relogin Link

Logout Link