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Sarah Mae Malone 904 E. 14 th Street, Houston, TX, 77009 (228) 860-4547 [email protected] EDUCATION The University of South Alabama, The College of Arts and Sciences (Mobile, AL) December 2015 MASTER of Public Administration – Concentration in Health Care Administration The University of South Alabama, College of Allied Health Professions (Mobile, AL) December 2013 BACHELOR of Science in Professional Health Sciences – Health Care Management Major GPA: 3.13/4.0, Overall GPA: 3.05/4.0 RELATED COURSEWORK Disaster Management & Event Planning Administrative Law Health Insurance/Managed Care Organizational Communication Medical Terminology Human Resource Management Health Care Administration EXPERIENCE Child Nutrition Coordinator -- Feeding The Gulf Coast Food Bank (Gulfport, MS) July 2015 – October 2016 Manage over 60 sites through Federal and State Programs, covering 8 coastal counties in Mississippi Oversee the completion of state applications; grant submissions, formal presentations, and media releases Navigate internal systems to maximize my time and efficiently multi-task to reach a maximum number of sites Conduct extensive outreach to increase enrollment in child nutrition programs Collect, organize and file paperwork for monthly claims sent to the MS Department of Education Administrative Assistant -- Dr. Joe Jackson, MD Neurology & Pain Mgt. (Biloxi, MS) Feb 2014 -- July 2015 Perform clinical/administrative/facility duties in a fast-paced environment Administrative: scheduling, referrals, billing, filing insurance, prior authorizations for over 1,000 patients Supervisory: Provide evaluation feedbacks, conduct monthly meetings, communicate with physicians on staff Clinical: prepare patients for doctor, maintain electronic health records, take vitals, prepare prescriptions, collect drug screens, work in conjunction with all other program components and staff to ensure effective communication Student Intern – Center for Strategic Health Innovation USA College of Medicine (Mobile, AL) Jan 2012 – Jan 2014 Assist in the implementation of HIPAA Compliance for medical offices throughout Alabama Observe Electronic Health Record Specialists during Risk Assessment protocol in medical offices in Mobile, AL Organize multiple project workshops for medical clinics in Alabama Build strong personal physician relationships in Mobile and Baldwin county Personal Assistant – Dr. Lisa McDonough, MD Pediatrics (Mobile, AL) March 2010- December 2012 Maintain all house maintenance and make sure everything is running smoothly Assist in childcare and create schedule for kids to abide by daily Research all travel arrangements and decide on best routes Create a monthly schedule for children to eat nutritious meals every night Prepare important documents and have everything turned in at a timely manner Assistant Manager – Chandeleur Outfitters (Ocean Springs, MS) January 2006- July 2009 Managed social media websites to increase advertisements and increase customer sales Answer all phone calls, open and close shop, and maintain security systems Greet customers and assist guest with any personal needs Assist manager in payroll and collect employees time sheets Purchase materials, clothing, and shop equipment

SARAH RESUME

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Page 1: SARAH RESUME

Sarah Mae Malone 904 E. 14th Street, Houston, TX, 77009 • (228) 860-4547 • [email protected]

EDUCATION The University of South Alabama, The College of Arts and Sciences (Mobile, AL) December 2015 MASTER of Public Administration – Concentration in Health Care Administration The University of South Alabama, College of Allied Health Professions (Mobile, AL) December 2013 BACHELOR of Science in Professional Health Sciences – Health Care Management Major GPA: 3.13/4.0, Overall GPA: 3.05/4.0

RELATED COURSEWORK Disaster Management & Event Planning Administrative Law Health Insurance/Managed Care Organizational Communication Medical Terminology Human Resource Management Health Care Administration

EXPERIENCE Child Nutrition Coordinator -- Feeding The Gulf Coast Food Bank (Gulfport, MS) July 2015 – October 2016

• Manage over 60 sites through Federal and State Programs, covering 8 coastal counties in Mississippi • Oversee the completion of state applications; grant submissions, formal presentations, and media releases • Navigate internal systems to maximize my time and efficiently multi-task to reach a maximum number of sites • Conduct extensive outreach to increase enrollment in child nutrition programs • Collect, organize and file paperwork for monthly claims sent to the MS Department of Education

Administrative Assistant -- Dr. Joe Jackson, MD Neurology & Pain Mgt. (Biloxi, MS) Feb 2014 -- July 2015

• Perform clinical/administrative/facility duties in a fast-paced environment • Administrative: scheduling, referrals, billing, filing insurance, prior authorizations for over 1,000 patients • Supervisory: Provide evaluation feedbacks, conduct monthly meetings, communicate with physicians on staff • Clinical: prepare patients for doctor, maintain electronic health records, take vitals, prepare prescriptions,

collect drug screens, work in conjunction with all other program components and staff to ensure effective communication

Student Intern – Center for Strategic Health Innovation USA College of Medicine (Mobile, AL) Jan 2012 – Jan 2014 • Assist in the implementation of HIPAA Compliance for medical offices throughout Alabama • Observe Electronic Health Record Specialists during Risk Assessment protocol in medical offices in Mobile, AL • Organize multiple project workshops for medical clinics in Alabama • Build strong personal physician relationships in Mobile and Baldwin county

Personal Assistant – Dr. Lisa McDonough, MD Pediatrics (Mobile, AL) March 2010- December 2012

• Maintain all house maintenance and make sure everything is running smoothly • Assist in childcare and create schedule for kids to abide by daily • Research all travel arrangements and decide on best routes • Create a monthly schedule for children to eat nutritious meals every night • Prepare important documents and have everything turned in at a timely manner

Assistant Manager – Chandeleur Outfitters (Ocean Springs, MS) January 2006- July 2009

• Managed social media websites to increase advertisements and increase customer sales • Answer all phone calls, open and close shop, and maintain security systems • Greet customers and assist guest with any personal needs • Assist manager in payroll and collect employees time sheets • Purchase materials, clothing, and shop equipment

Page 2: SARAH RESUME

Manager – Malone Construction Inc., NDNS (Ocean Springs, MS) April 2005- August 2016 • Create and upload files for each client • Email quotes and maintain customer relations between NDNS and customer • Collect payments, print off receipts, and file all transactions • Update company website with recent materials and increase customer sales through social media • Transport any materials to job site and purchase materials for jobs • Answer phone calls and redirect phone calls to specific contractor

SERVICE The Leukemia and Lymphoma Society (Ocean Springs, MS) Feb 2013 – Present

• Designed a website to raise money for the Leukemia and Lymphoma Society in remembrance of my sister, Nicole • Raised and donated $4000 to the Leukemia and Lymphoma Society • Participate in yearly local marathons to raise money for Leukemia and Lymphoma awareness • Recruited team members to help raise donations

Kappa Delta Sorority Member, The University of South Alabama (Mobile, AL) Aug 2009 – May 2013 Girl Scouts of the USA

• Organized and delegated confidence-building International Girls Day celebration workshops • Presented and awarded participating Girl Scouts with the Kappa Delta Participation Patch • Organized annual Girl Scouts of the USA & Kappa Delta Health Knowledge Booth

Prevent Child Abuse America • Organized annual Shamrock 5k • Organized and hosted annual Kappa Delta Pancake Dinner • Assisted in raising $16,000 over four years for Prevent Child Abuse America • Hosted annual Bingo tournament to benefit Prevent Child Abuse America

Penelope House – Local Domestic Violence Center • Collected and donated clothes and necessities for the residents of Penelope House during the holidays • Attended and participated in weekly community events • Assisted in organizing and hosting a canned food drive to donate to the residents of Penelope House

Recruitment Chair • Gathered all potential new member information and matched requirements • Created portals for new members so sisters could easily access detailed information • Planned Bid Day and narrowed down selected potential members

SKILLS Responsible, dependable, flexible, persistent, utilizes strong interpersonal skills to communicate with all health care professionals, strong physician relationships, coordinator, group leader, team player, evaluator, advisor, knowledgeable, self-starter, self-management skills, detail oriented, comfortable taking ownership of a diverse set of requirements, strong organizational skills, proficient with handling multiple tasks and deadlines, strong supervisory skills, ensuring accurate completion of a wide range of tasks, excellent computer skills with ability to create and work with databases and reports, analytic skills, problem solver, strong communication, prioritization, organization, ability to work in a team environment, integrity, interpersonal skills.