Sarah Newton, MA6812A Glenridge Drive Atlanta, GA 30328

Cell: (404) 543-4250 SarahNewton520@gmail.com

OBJECTIVE: Seeking intake and leadership position within an organization where I can help enhance efficiency and apply my leadership abilitities, intake skills and insurance knowledge.

SKILLS PROFILE• Detail oriented with thorough knowledge of intake procedure and insurance protocol• Award winning customer service skills and over 10 years experience in customer service scenarios • Excel in fast paced environments that require innovate problem solving skills • Exceptional communication and writing skills• Proficient in technology general and Microsoft Office (Outlook, Word, Excel, Power Point) specifically

EXPERIENCEProgram Coordinator 4/2013 – 1/2015 Wekiva Springs Center - Beaches Outpatient , Jacksonville,FL • Serve as first contact and face of program to incoming inquiries • Managed team of employees ensuring ongoing trainings completed, adherence to policy and procedure,

evaluation of performance, building team morale, etc. • Conduct assessments to make appropriate referrals, complete admission process, work as point of contact for program clientele, and facilitate communication among multi-disciplinary staff • Monitor program data and compile required reports regarding quality improvement and marketing • Ensure thorough documentation and compliance with internal and external policy and formulate correction plans if any deficiencies foundDirector of Admissions/Lead Admissions 10/2012 – 4/2013 Wekiva Springs Center, Jacksonville, FL • Lead admissions team in order to increase productivity, efficiency, and attainment of department goals • Assist in training, supervision, and continuing education of admissions team • Participate in monthly committee developed to increase customer services and facility improvement • Assist in gathering information and data regarding department performance for administrationAdmissions Counselor 9/2010 – 10/2012 Wekiva Springs Center, Jacksonville, FL • Answered crisis calls from patients, family members, and professionals seeking treatment • Completed mental health/substance abuse assessments and staffed for appropriate referrrals • Acted as patient advocate in order to deescalate situations and resolve client concernsAssistant Camp Director (2010) 6-8/2008, 6-8/2010 Angelwood Inc., Jacksonville, FL • Worked with children/teens with special needs; focus on therapeutic art, music, and physical education • Organized and scheduled safe and enjoyable activities for daily camp events • Supervised counselors and volunteers in all camp activities and assisted camp director as neededCounseling Intern 5/2009 – 4/2010 University of North Florida Dept of Health Promotions, Jacksonville, FL • Conducted assessments and plan treatment interventions for college-aged clientele • Provided supportive counseling, individual therapy, and training seminars on psycheducational topics

EDUCATION Master of Arts in Counseling Psychology, 2010 - University of North Florida, Jacksonville, FL Honors: Phi Kappa Phi, Psi Chi Bachelor of Arts in Psychology, 2004 - Argosy University, Atlanta, GA