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Sarah Francis Education University of San Diego I graduated in May of 2015 with a Bachelor Of Arts In Communication Studies and a minor in Sociology Accomplishments: Dean’s List and Second Honors As a member of Kappa Kappa Gamma I served on the philanthropy committee for three years Experience loanDepot June 2015-Present Consumer Lending Specialist: I was responsible for assisting borrowers fill out applications for personal loans, as well as assessing what the benefits of a loan would be for a specific borrower. I also handled customer service calls that included: helping walk borrowers through the website, advising what documentation was needed, and answering any other questions a borrower may have to help set the proper expectations. Verification Specialist: Completed a verbal verification phone call with borrowers to review the loan terms, as well as a final fraud check. I was also responsible for checking each loan application in detail to confirm accuracy, before funding the loan. Keller Williams Realty Internship June 2014-June2015 Duties include maintaining relationships with clients, putting together excel spreadsheets, creating marketing material for just sold and just listed homes, and running Craigslist and UT ads. I helped plan the Christmas party which included a silent auction to benefit KW Kids Care, as well as I am currently helping plan Red Day, a community outreach day for the entire office. iTan January 2014-August 2014 Duties included customer service skills, sales of different tanning packages and products, salon tidiness, inventory, and interacting with fellow employees.

Sarah Francis Resume

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Page 1: Sarah Francis Resume

Sarah Francis

Education

University of San Diego I graduated in May of 2015 with a Bachelor Of Arts In Communication Studies and a minor in Sociology Accomplishments: Dean’s List and Second Honors As a member of Kappa Kappa Gamma I served on the philanthropy committee for three years

Experience

loanDepot June 2015-Present Consumer Lending Specialist: I was responsible for assisting borrowers fill out applications for personal

loans, as well as assessing what the benefits of a loan would be for a specific borrower. I also handled customer service calls that included: helping walk borrowers through the website, advising what documentation was needed, and answering any other questions a borrower may have to help set the proper expectations.

Verification Specialist: Completed a verbal verification phone call with borrowers to review the loan terms, as well as a final fraud check. I was also responsible for checking each loan application in detail to confirm accuracy, before funding the loan.

Keller Williams Realty Internship June 2014-June2015 Duties include maintaining relationships with clients, putting together excel spreadsheets, creating

marketing material for just sold and just listed homes, and running Craigslist and UT ads. I helped plan the Christmas party which included a silent auction to benefit KW Kids Care, as well as I am currently helping plan

Red Day, a community outreach day for the entire office. iTan January 2014-August 2014

Duties included customer service skills, sales of different tanning packages and products, salon tidiness, inventory, and interacting with fellow employees.

Volunteer Work

Reading is Fundamental Motivate children from lower socioeconomic neighborhoods to read by delivering new books and literacy

resources to them. The largest nonprofit literacy organization in the U.S.

Tutor Volunteering in an after school program at a local elementary school with children that speak English as

a second language. Helping with homework, arts and crafts projects, and outdoor activities.

Skills

Excellent communication and organization skills Task-orientated

Page 2: Sarah Francis Resume

Microsoft Office (Word, Excel, Powerpoint) Social media marketing

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