SAP Workflow - Concepts, Inboxes, Reporting, and SAP Workflow - Concepts, Inboxes, Reporting, and Using Standard Templates SAP NetWeaver Date Training Center Instructors Education

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  • BIT600SAP Workflow - Concepts,

    Inboxes, Reporting, and UsingStandard Templates

    SAP NetWeaver

    Date

    Training Center

    Instructors

    Education Website

    Participant HandbookCourse Version: 2006 Q2Course Duration: 2 Day(s)Material Number: 50086321

    An SAP course - use it to learn, reference it for work

  • Copyright

    Copyright 2007 SAP AG. All rights reserved.

    No part of this publication may be reproduced or transmitted in any form or for any purposewithout the express permission of SAP AG. The information contained herein may be changedwithout prior notice.

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    EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.comare trademarks or registered trademarks of SAP AG in Germany and in several other countriesall over the world. All other products mentioned are trademarks or registered trademarks oftheir respective companies.

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    g200711213528

  • About This HandbookThis handbook is intended to complement the instructor-led presentation of thiscourse, and serve as a source of reference. It is not suitable for self-study.

    Typographic ConventionsAmerican English is the standard used in this handbook. The followingtypographic conventions are also used.

    Type Style Description

    Example text Words or characters that appear on the screen. Theseinclude field names, screen titles, pushbuttons as wellas menu names, paths, and options.

    Also used for cross-references to other documentationboth internal (in this documentation) and external (inother locations, such as SAPNet).

    Example text Emphasized words or phrases in body text, titles ofgraphics, and tables

    EXAMPLE TEXT Names of elements in the system. These includereport names, program names, transaction codes, tablenames, and individual key words of a programminglanguage, when surrounded by body text, for exampleSELECT and INCLUDE.

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    Variable user entry. Pointed brackets indicate that youreplace these words and characters with appropriateentries.

    2007 2007 SAP AG. All rights reserved. iii

  • About This Handbook BIT600

    Icons in Body TextThe following icons are used in this handbook.

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    iv 2007 SAP AG. All rights reserved. 2007

  • ContentsCourse Overview ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

    Course Goals .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viiCourse Objectives ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

    Unit 1: Introduction..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Workflow: Concept, Terminology, and Example Application .. . . . .2The 5 Main Features of a Business Process ... . . . . . . . . . . . . . . . . . . . 10

    Unit 2: Organizational Structure..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Organizational Management .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Creating an Organizational Plan .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

    Unit 3: SAP Workflows ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Finding, Adapting, and Using SAP Workflows .. . . . . . . . . . . . . . . . . . . 64

    Unit 4: Customizing ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Basic Customizing for the Workflow Engine.. . . . . . . . . . . . . . . . . . . . . . 88

    Unit 5: Business Workplace .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Functions in the Business Workplace ... . . . . . . . . . . . . . . . . . . . . . . . . . . 110Alternatives to the Business Workplace ... . . . . . . . . . . . . . . . . . . . . . . .133

    Unit 6: Workflow Architecture ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Standard Tasks and Workflow Templates .. . . . . . . . . . . . . . . . . . . . . . .152Standard Tasks: Features and Use ... . . . . . . . . . . . . . . . . . . . . . . . . . . . .155Workflow Templates: Features and Use ... . . . . . . . . . . . . . . . . . . . . . . .167

    Unit 7: Monitoring and Analysis..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Specific Transactions for Runtime Monitoring.. . . . . . . . . . . . . . . . . . .190Using the Workflow Log ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

    2007 2007 SAP AG. All rights reserved. v

  • Contents BIT600

    Appendix 1: Review ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

    Appendix 2: Applications of Workflow in your Company ..227

    Appendix 3: Enhancing SAP Workflows ..... . . . . . . . . . . . . . . . . . . . 239

    Appendix 4: Transaction Codes and Menu Paths ..... . . . . . . . 249

    Glossary..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

    vi 2007 SAP AG. All rights reserved. 2007

  • Course OverviewThe course BIT600 introduces the concept of SAP's Workflow Engine,and terminology used in association with it. It also explains the use ofworkflow-oriented organizational structures for agent determination, and basiccustomizing of the Workflow Engine.

    The course explains how to find, adjust, and use SAP workflows, as well asoptions for making customer-specific enhancements to SAP workflows, includingsimple deadline monitoring.

    You will also become familiar with the functions of the Business Workplace, andthe use of standard tools to monitor the Workflow runtime environment.

    The information contained in this course applies to the following SAP softwarecomponents and release versions:

    SAP ERP 6.0 All components that use SAP NetWeaver Application Server 7.0

    Target AudienceThis course is intended for the following audiences:

    Implementation team members with an interest in SAP Workflows Implementation team members with an interest in Workflow Engine tools

    Course PrerequisitesRequired Knowledge

    SAPTec

    Course GoalsThis course will prepare you to:

    Describe the capabilities of the Workflow Engine and provide a realisticview of the opportunities made available through the use of workflows

    Use Workflow terminology and Workflow tools Use the SAP Workflows included in the standard solution Locate the required Workflow documentation Use options for responsibilities and task routing Analyze the implementation of Workflows

    2007 2007 SAP AG. All rights reserved. vii

  • Course Overview BIT600

    Course ObjectivesAfter completing this course, you will be able to:

    Outline the benefits of using workflow Identify workflow components, define terms and describe concepts Create an organizational structure Find SAP workflows and their documentation Customize and execute SAP workflows Extend SAP workflows and identify options for agent determination Run workflow reports

    SAP Software Component InformationThe information in this course pertains to the following SAP Software