7
7/30/2019 SAP Support Package Stacks http://slidepdf.com/reader/full/sap-support-package-stacks 1/7 SAP AG SAP Support Package Stacks

SAP Support Package Stacks

Embed Size (px)

Citation preview

Page 1: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 1/7

SAP AG

SAP SupportPackage Stacks

Page 2: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 2/7

SAP AG 2003, SAP Support Package Stacks / 2

Previous Situation

Appl.

ABA

Basis

Kernel

Appl.

ABA

Basis

Kernel

Appl.

ABA

Basis

Kernel

tQ1 Q2 Q3 Q4

Customer has to

individually select sets of 

SAP Support Packages

(SPs) to be implemented

No recommendation from

SAP for combination of SPs

Customer has to check for 

restrictions & dependencies

between different Support

Packages

A huge number of possible

combinations implies a

higher risk of undetected

side-effects

R/3

APO

BW

Page 3: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 3/7

SAP AG 2003, SAP Support Package Stacks / 3

R/3

SAP Support Package Stacks (SP Stacks)

Appl.

ABA

Basis

Kernel

Appl.

ABA

Basis

Kernel

Appl.

ABA

Basis

Kernel

SAP releases sets of Support

Packages per product and

quarter – the SAP Support

Package Stacks (SP Stacks)

Support Packages & patchesof SP Stacks must be used in

the given combination,

other combinations only

apply for exceptional cases

Higher quality and ensuredcompatibility of included

Support Packages

Simplified download of 

included Support Packages

from a one page summary

Accelerated application,

lower cost of operations and

system maintenance

APO

BW

tQ1 Q2 Q3 Q4

Page 4: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 4/7

SAP AG 2003, SAP Support Package Stacks / 4

Customer Benefits of SAP SP Stacks along Life Cycle

t1 2 3 4 5 6

All components

involved meet

specific minimum

requirements

Î corrections can

be less complex

Î enhanced quality

of single SPs

Test activities focus on

selected combination

(SP Stack)Î Improved quality and

compatibility of this

combination

Application instructions

specifically created for the

given combination reduce

time & effort needed for application

Simplified download of required

Support Packages & patches via

download page for SP Stack

Well-known combination

Î Higher supportability

of the customer’s

solution by SAP Global

Active Support

Increased trans-

parency of SAPs

recommendation;

Adoption of typical

behavior of SP

application

SP Stack life cycle

Page 5: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 5/7

SAP AG 2003, SAP Support Package Stacks / 5

Summary

Adoption of typical behavior of SP application

Application of sets of related SPs

Quarterly delivery frequency

Application expected once to 4 times a year (dep. on product)

Reduction of complexity & diversity for single product SP application,

enabling focus on selected combination

Focused test

Quality Improvement

Well-known combination for SAP Support

Knowledge about restrictions & side-effects

Comfortable download

Improved guidance (consistent quarterly recommendation)

Less complex corrections (can rely on underlying levels)

Increased speed of application

Decrease overall time to apply a set of SPs / Patches

Page 6: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 6/7

SAP AG 2003, SAP Support Package Stacks / 6

SAP Support Package Stacks planned for 2003

Æ See Quick Link http://service.sap.com/sp-stacks for more information

Page 7: SAP Support Package Stacks

7/30/2019 SAP Support Package Stacks

http://slidepdf.com/reader/full/sap-support-package-stacks 7/7

SAP AG 2003, SAP Support Package Stacks / 7

No part of this publication may be reproduced or transmitted in any form or for any purpose without the expresspermission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other 

software vendors.

Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of 

Microsoft Corporation.

IBM®, DB2®, DB2 Universal Database, OS/2®, Parallel Sysplex®, MVS/ESA, AIX®, S/390®, AS/400®, OS/390®,

OS/400®, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere®, Netfinity®, Tivoli®,

Informix and Informix® Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries.

ORACLE® is a registered trademark of ORACLE Corporation.

UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group.

Citrix®, the Citrix logo, ICA®, Program Neighborhood®, MetaFrame®, WinFrame®, VideoFrame®, MultiWin® and

other Citrix product names referenced herein are trademarks of Citrix Systems, Inc.

HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium,

Massachusetts Institute of Technology.

JAVA® is a registered trademark of Sun Microsystems, Inc.

JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented

and implemented by Netscape.

MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One.

SAP, SAP Logo, R/2, R/3, mySAP, mySAP.com and other SAP products and services mentioned herein as well as

their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other 

countries all over the world. All other product and service names mentioned are trademarks of their respective

companies.

Copyright 2003 SAP AG. All Rights Reserved