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SAP NetWeaver Service Select for Master Data Management
Tuesday October 26th 2004
SAP Service SelectFrom SAP Consulting
Greg TombSenior Vice President andGeneral ManagerSAP ConsultingSAP America Inc.
SAP Customer Services Network
SAP Customer Services Network provides the most comprehensive SAP solution services, including:
ConsultingEducationSupportCustom Development Hosting
What Do These Numbers Mean to You?
1230509,000 21,000120,000
SAP Consulting
SAP Consulting provides best-in-class services for innovative business and IT solutions, helping our customers to achieve a competitive advantage
Up to date business and solutions expertise and extensive process and industry knowledgeServices and best practices from a single & consistent source – yielding lower total cost, faster ROI Minimal Risk and higher customer satisfaction Flexible organizational-change management services
SAP Consulting is an experienced partner you can trust.
A truly global organizationA network of 9,000+ SAP consultants in more than 50 countries Offering complete, integrated, and consistent business and implementation consultingServices for businesses of any size, geographic scope, or industry
SAP Service Select
SAP Service Select
Innovative Program from SAP ConsultingDeliver value by providing rapid ROI with reduced riskAchieve your business goals within your budgetOfferings include workshops, assessments, and accelerated implementation packagesSpan a variety of mySAP products and industry solutions
SAP NetWeaver Service Select for Master Data Management
Michael BrilesNetWeaver Implementation SpecialistSAP ConsultingSAP America Inc.
Customer Business Challenges
To be competitive in the market, companies greatly depend on effectively designed and executed business processes. However, most companies focus on leveraging their IT-Landscape by point-to-point connectivity.
Master data is deployed across a heterogeneous IT landscape with different semantics, but describing the same business content. This makes companies vulnerable to great redundancies and results in high costs for multiple content maintenance.
SAP Master Data Management (MDM) Benefits
Integrate and consolidate master data without giving up investments in the existing infrastructure. Store, change and consolidate master data and ensure that this data is consistently distributed to other systems within the IT landscape. Provide up-to-date information on products, product catalog information, business partners, or documentation --be it in engineering, procurement, manufacturing, marketing, sales or service.
SAPSAPNetWeaverNetWeaver
Web ServicesWeb ServicesArchitectureArchitecture
SAP MDM Product Description
SAP Master Data Management (SAP MDM) – a key capability of SAP NetWeaver -- provides a common framework for maintenance and deployment of master data, based on an open Web-based architecture for business collaboration. It is designed to solve the widespread challenges of data integration from multiple systems, physical locations, and diverse vendors, and then utilize the harmonized data to support collaborative e-business scenarios in heterogeneous IT system landscapesDB and OS Abstraction
.NET WebSphere…
People Integration
Com
posi
te A
pplic
atio
n Fr
amew
ork
Process IntegrationIntegration
BrokerBusiness Process
Management
Information IntegrationBusiness
IntelligenceKnowledge
Management
Life Cycle M
anagement
Portal Collaboration
J2EE ABAP
Application Platform
Multi-Channel Access
SAP NetWeaverSAP NetWeaver
DB and OS Abstraction
Master Data Management
SAP MDM Enables Better Process Execution
Pre-packaged change management forms, and workflowPre-configured reporting and matching rulesPre-defined data model
Reduces overall data maintenance costs by preventing multiple processing in different systems.
Accelerates process execution by providing sophisticated data distribution mechanisms to connected applications.
Ensures data consistency and accuracy and therefore reduces error-processing costs due to inconsistent master data.
Improves corporate decision making in strategic sales and purchasing by providing up-to-date information to all people.
SAP MDM provides business content:
SAP MDM Adds Value:
September 20, 2005 March 20, 2005
Begin UnrestrictedShipment
4 weeks
June 2004
Start Customer Recruitment Active Enrolment ProcessCustomer evaluation and selection
12 weeks6 months
Recruitment Period
Ramp-Up SAP MDM 3.0 Timeline
Ramp-Up Period Unrestricted Shipment
Develop OptimizeDeploy
Begin Ramp-Up
This is a great time to get ready by using our Pre-Implementation options ofSAP NetWeaver Service Select for MDM
Ideal Customers for SAP NetWeaver Service Select for MDM
Customers wanting to better manage information processing
Companies with heterogeneous IT landscapes with SAP & non-SAP systems
SAP Install Based Customers
SAP Customers with SAP XI
Customers with multiple systems, multiple physical locations and/or diverse vendors
SAP NetWeaver Service Select for MDM Value Proposition
Fast ROILeverages Pre-delivered standard contentQuick WinExplore SAP MDM in Your Own EnvironmentReduce Master Data Maintenance CostsReduced Risks and Costs Related to Implementation
Key Opportunity Areas – Business Drivers
Item Master
Technical Asset Master
Business Driver Examples …
Change Master
Knowledge Management
Ease of supplier rationalization and score-cardingIntelligent decision making through rigorous spend analysis
Ease of finding the right documentProvide one-stop shopping for all pertinent information related to any master record
Availability of complete audit-trail of the change historyIncrease in efficiency by providing master file audit-ability
Vendor Master
Customer MasterOne single view of the customer baseIncreased customer satisfactionLess invoicing errors
Key Opportunity
Areas
Reduced inventory by having the right quantity of the right partReduced effort in data management by reducing duplication
Reduced inventory by having the right quantity of the right partReduced stock-out situations and hence increase productivityReduced lost time in document search
With SAP NetWeaver Service Select for MDM, we can help identify key areas of opportunity and work side-by-side with you to realize them
SAP NetWeaver Service Select for MDM Options
Product Overview:Presentation of MDM ProcessesProduct Demonstration
Business Case Development Data Cleansing/Transformation Options Data Management Organization Models Assessment / Scoping Workshop:
Implementation Proposal/RoadmapLandscape DesignData cleansing & transformation strategy
Proof of Concept:MDM Systems Installation w/ EP,XIBlueprint including data mappingBasic Configuration of MDM ComponentsKnowledge TransferProject Plan
Framework for Delivery –Pre and Post Implementation Options
Estimated timeline / resource requirements for Business & Strategic Options
Service Select Options Duration Deliverables
*Estimates will vary depending on scope and requirements of proposed solution
2 - 3 resources 10 -14 weeks*
* Business Case Development2 - 3 Weeks
Data Management Project Plan, Identification of Value Opportunities/Key External & Internal Business Drivers
* Data Management Organization Models2 - 3 Weeks
Data transformation strategy, data process and organizational models, master data “quick hits”, evaluation of technical options
* Data Cleansing / Transformation Options4 - 5 Weeks
Master data architecture implemented, successful data cleansing & migration prototypes, value management/adherence to business case
Validation & Value Management2 - 3 Weeks
Post-implementation value measurement, end-user training, validation of data management architecture, continuous data improvement
* Be Prepared! These Pre-Implementation Service Select Options can prepare you company for an MDM implementation when it reaches GA status in early 2005!
Framework for Delivery – SAP MDM Proof of Concept
Estimated timeline and resource requirements – MDM Implementation
Task Time Line Deliverables
*Estimates will vary depending on scope and requirements of proposed solution
3 - 4 resources 10 -16 weeks*
Product Overview.5 - 1 Day
Presentation of MDM Processes
Assessment / Scoping Workshop2 days - 1 Week
Implementation Roadmap; Landscape Design, Identify ‘Quick Hit’ Scope
Systems Installation & Blueprinting4-6 Weeks
MDM, XI, EP, Systems Installed, Blueprinting –define data mapping strategies; data processes
Configuration4+ Weeks
Refine Implementation Roadmap, MDM Prototype based on Customer Parameters
Account Teams Need to Evaluate Customer’s fit to SAP NetWeaver Service Select for MDM Package
Hardware is available before project begins and is sized to SAP requirements
Software is Onsite
Project Scope is documented and agreed to before project begins
Experienced SAP MDM Resources are engaged in the functional and technical areas
Customer Management Commitment
Customer Resource(s) part of project team and trained
Key SAP NetWeaver Service Select for MDM Package Criteria – MDM Proof of Concept Delivery
2 – 3 weeksBusiness Case Development
2 - 3 weeksValidation & Value Mgmt14 – 17 weeksTotal Duration ~
4 + weeksFinal Configuration
0.5 – 1 DayProduct Overview
4 – 6 weeks Installation & Blueprint2 Days – 1 Week
Duration
Scoping Workshop
Selected Packages
Service Select Implementation: High Level Estimate
• Estimates are based on a very high-level understanding of the scope
• More detailed scoping is necessary to establish an accurate estimate of the project duration
Sample
PoC Project Resources – High Level Estimate
Client Resources:
Project Manager
Master Data Manager
Master Data Specialist
Master Data Administrator
SAP Consulting Resources:
Master Data Consultant (.5 FTE)
MDM Solution Consultant/Functional Lead
MDM Systems Consultant/Technical Lead
Exchange Infrastructure Consultant (.5 FTE)
Enterprise Portal Consultant (.5 FTE)
BW Specialist (.5 FTE)
Total CLIENT Resources - 3-4 FTEs Total SAP Consulting - 3-4 FTEs
Role Definitions – Customer Resources
Project Manager:Responsible for traditional project management activities
Master Data Manager:Responsible for controlling the master data management process (for example, initial data loads, creating, maintaining, and distributing master data across various landscapes)
Master Data Specialist:Responsible for supporting the Master Data Manager in the processing of master data (for example, matching data, maintaining specific object data, etc.), process SME – understands the master data objects
Master Data Administrator:Responsible for performing administrative, technical and customizing tasks in the MDM environment (i.e. system administration, technical monitoring, other technical and administrative tasks), technical application person, configuration responsibilities, counterpart to the solution consultant
MDM System Administrator / Basis Team
Role Definitions – SAP Consulting Resources
MDM Program Manager:Responsible for efficient and effective use of resources, methodology, project management processes, issue resolution, budget management. Interfaces with the project team, reviews deliverables and milestones, and quality. Key SAP representative on the Executive Steering Committee
Master Data Strategy/Business Lead Consultant(s):SAP responsible for aligning with business case and value realization model, assist in development of customer’s data management organization, process design, and governance structure, align business processes to MDM implementation, supports critical business processes
MDM Solution Consultant / Functional Lead:Possesses in-depth knowledge of SAP MDM 3.0 application and is responsible for design and implementation of MDM business scenarios. Provides knowledge transfer of the MDM application to customer’s designated master data resources
Exchange Infrastructure (XI) Consultant:Responsible for performing configuration steps within the Integration Builder of the Exchange Infrastructure, including message mapping and routing, and configures the System Landscape Directory and required XI Adapters
Enterprise Portal (EP) Consultant:Responsible for Installing and configuring the SAP Enterprise Portal for use with MDM 3.0
MDM Systems Consultant / Technical Lead: Responsible for overall technical installation of all MDM 3.0 components and configuration to enable communication between them. May be able to support XI and EP consultant’s tasks
BW Specialist / Analytics Reporting:Develops reports based on SAP MDM Key Mapping Framework
Summary: SAP NetWeaver Service Select for Master Data Management
Deliver Standard SAP MDM Functionality
Consolidating and Harmonizing Customer Master Data
in a PoC Environment
in 60 to 80 days
Maximize SAP Investment
Maximize Standard Content
Low Risk / Low Cost
Fast ROI
Knowledge transfer reduces rollout costs
Quick Win for Information Stake Holders
Facilitates Globalization
Helps you understand what you don’t know
SAP NetWeaver Service Select for MDM
Benefits
SAP Master Data Management Executive Forum
Tuesday, November 16, 2004
9:00 AM – 1:00 PM
Newtown Square, PA
Agenda will include:
Expert presentations
Customer testimonials
Demonstrations of how SAP MDM enables better:• Supplier relationship management
• Global spend analysis
• Global data synchronization
• Enterprise product content management
To register & learn more, please visit:
www.sap.com/fm/mdmevent
Key Contacts
For more information regarding this or other SAP Service Select offerings, please contact the SAP Customer Engagement Manager (CEM)assigned to you.
If you do not know the name of your SAP representative, please send an email with your inquiry and contact information to:
A Customer Engagement Manager (CEM) from SAP will respond to your inquiry.
SAP Service Select Offerings
Workshops and Assessments:SAP Sarbanes-Oxley Service Select workshopSAP Upgrade Service Select assessmentSAP System Consolidation Service Select assessment
Workshops and Assessments:SAP Sarbanes-Oxley Service Select workshopSAP Upgrade Service Select assessmentSAP System Consolidation Service Select assessment
SAP NetWeaver:SAP NetWeaver Service Select for Business Intelligence SAP NetWeaver Service Select for Exchange InfrastructureSAP NetWeaver Service Select for Master Data ManagementSAP NetWeaver Service Select for Enterprise Portal
SAP NetWeaver:SAP NetWeaver Service Select for Business Intelligence SAP NetWeaver Service Select for Exchange InfrastructureSAP NetWeaver Service Select for Master Data ManagementSAP NetWeaver Service Select for Enterprise Portal
Accelerated Implementations:SAP Interaction Center Service SelectSAP Demand Planning Service SelectSAP Business Planning and Simulation Service SelectSAP E-Selling Service Select
Accelerated Implementations:SAP Interaction Center Service SelectSAP Demand Planning Service SelectSAP Business Planning and Simulation Service SelectSAP E-Selling Service Select
Accelerated Implementations for Midsize Businesses:SAP Enterprise Service SelectSAP Professional Services Service SelectSAP High Tech Service SelectSAP Consumer Products Service Select
Accelerated Implementations for Midsize Businesses:SAP Enterprise Service SelectSAP Professional Services Service SelectSAP High Tech Service SelectSAP Consumer Products Service Select