SAP Fiori · SAP Fiori Mit Einfachheit mehr erreichen Dr. Oliver Bäcker | Head of Mobile Solutions and User Experience, SAP Consulting Schweiz 15. September 2015

SAP FioriMit Einfachheit mehr erreichenDr. Oliver Bäcker | Head of Mobile Solutions and User Experience, SAP Consulting Schweiz15. September 2015

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

consumer userexperience isthe new standard

The world is changing

The Shift from Features to Experience


“Our biggest weakness is the user experience […] adding that thecompany's future hinges on its ability to put user design on par withFacebook, Google, and Apple.”–Hasso Plattner

“Ultimately, all innovation begins and ends with the beauty of theuser experience with the software.”–Bill McDermott

“Simplification begins with the user experience”–Bernd Leukert

"Feedback from Enterprise Advisory Board (top CIOs Nestle, Apple, Colgate, etc.):– UX is the most crucial pain point when CIOs look at SAP solutions– We need to make UX one of SAP’s top priorities

–Björn Görke

User Experience for EnterpriseShaping the Future of UX within SAP


Agenda

SAP User Experience StrategySAP FioriImplementation Experience

SAP User Experience Strategy


Mobile FirstSimplified UXbecause ofmobile capabilities

Consistent UXacross devicesas key differentiator

to enterprise systemsimproves UX andsimplifies processes

Anywhere Access

Expanding toWearables,Augmented Realityand ‘Things’

‘New’ Experience


SAP Fiori is the new user experience (UX) for SAP software. It applies moderndesign principles for a completely reimagined user experience. SAP Fiori UXrepresents a personalized, responsive and simple user experience across devicesand deployment options.

Introducing SAP FioriKeeping Simple Things Simple


The SAP User Experience Strategy

RENEW ENABLE

UX DESIGN SERVICES

NEW

* http://experience.sap.com/ux-strategy/

#

**http://experience.sap.com/fiori

Usag

e/re

ach

Existing ApplicationsNew Applications

SAP Fiori UX

MobileFirst

http://experience.sap.com/ux-strategy/

http://experience.sap.com/fiori


SAP S/4HANARun Simple with a Next Generation Business Suite

Reimagined User ExperienceSimplicity to get the job done on any device with Fiori UX and interactive graphics.

SAP Fiori


SAP Fiori User Experience


SAP Fiori User ExperienceSimple User Experience for easy and sophisticated tasks

Simple Finance - Clear incoming paymentsoptimized for desktop usage

My Leave RequestsDesktop/Tablet/Phone

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Internal

https://www.youtube.com/watch?v=jFY_911ShWA




SAP Fiori Demo Cloud and App Portfolio

SAP Fiori apps reference librarywww.sap.com/fiori-apps-library

SAP Fiori Demo Cloudwww.sap.com/fiori-demo

http://www.sap.com/fiori-apps-library

http://www.sap.com/fiori-demo


FREE | NON-PRODUCTIVE30 DAYS | COMMUNITY SUPPORT

SAP Fiori, demo cloud edition

Available!

Easily EXPLORE andEXPERIENCE SAP Fiori

with zero installationconfiguration

Available!

EXTEND and CUSTOMIZE SAPFiori demo cloud edition withapp extension, branding and

launchpad experience, with yourown free of charge SAP Fiori

account on the cloud

Planned:Q4/2015

CONNECT your SAP Fioricloud edition account to youron-premise SAP landscape,

for real life trial andprototyping purposes

FULL-PRODUCTIVE USAGEUNLIMITED TIME | SAP SUPPPORT

Controlledrelease

Planned: Q4/2015

SAP Fiori, cloud editionExperience, customize and run SAPFiori on the cloud for PRODUCTIVE

USAGE connected to your on-premiselandscape

Planned: Q1/2016*

GeneralAvailability

* Pending successful ramp-up / controlled release phase

HCI ODataProvisioning

SAP Fiori, (demo) cloud editionRelease Timelines


SAP Fiori UX for CloudSAP Fieldglass, Ariba, Cloud for Customer, and Successfactors

This is the current state of planning and may be changed by SAP at any time.

SAP Cloud for Customer

Implementation Experience


Migros: Providing Customers and Employees“A Better Life Every Day” with SAP® Solutions

This content is approved by the customer and may not be altered under any circumstances.

CompanyMigros

HeadquartersZürich, Switzerland

IndustryRetail

Products and ServicesSupermarkets, food,electronics, books, homegoods, and more

Employees>97,000

Members>2 million

RevenueSFr 27 billion (€27 billion)

Web Sitewww.migros.ch

Objectives� Improve the in-store shopping experience� Increase the productivity of store associates� Consolidate solutions to reduce costs

Why SAP� Successfully entrusted most of retail operations to SAP for Retail solutions for over 10 years� Next-generation mobile solutions that keep store associates productive on the sales floor,

providing better customer service and driving sales� Run Simple approach and a consumer-grade user experience for business users with the SAP

Fiori® user experience (UX)

Resolution� Established a mobile infrastructure in the stores along with centralized services� Closed gaps between consumer and enterprise business apps� Adopted a “design thinking” approach to come up with new and improved business processes� Performed pilot tests at select stores before rolling mobile solutions out to over 7,000 devices.

Future plans� Improve the productivity of store managers by providing them with tools and dashboards to

better monitor store performance� Enhance business processes to better support omnichannel scenarios� Evaluate the SAP® Customer Activity Repository application to improve customer analytics

and evaluate SAP S/4HANA

“When customers come into the store, they should get the information they need. To provide this,employees must be able to get that information from our back-end systems to their mobile device. Thiswill improve efficiency and customer service. With SAP, we can make this a reality.“Beat Stauber, IT Senior Project Manager, Migros

Cost savingsLower total cost of ownershipby consolidating solutions

SpeedReal-time mobile access toinformation and functionalityin the system at headquarters

ProductivityMobile solution that can be usedon any device, allowing storeassociates to do more in thesame amount of time

CustomersatisfactionBetter customer service andthe ability to answer customerquestions more quickly

http://www.migros.ch/


Casale Group: Making Requests and ApprovalsAnytime and Around the World with SAP® Fiori™

CompanyCasale Group SA

HeadquartersLugano, Switzerland

IndustryEngineering, construction, andoperations

Products and ServicesDesign and refurbishment ofchemical facilities for ammonia,methanol, and urea production

Employees200

RevenueApproximately SFr 150 million(€120 million)

Web Sitewww.casale.ch

Objectives� Provide managers working around the world immediate access to approval functions in

the SAP® ERP application� Simplify daily tasks for technicians� Improve user experience with convenient and user-friendly mobile apps

Resolution� Implemented SAP Fiori™ apps, including My Leave Requests, Approve Leave

Requests, Approve Purchase Orders, and Approve Requisitions, to provide users witha simple and intuitive mobile experience

� Quickly installed and configured mobile apps and integrated with SAP ERP using SAPMobile Platform

� Eliminated the need for direct access to SAP ERP with the using SAP Gatewaytechnology to establish a central hub

Benefits� Simpler, faster business activities using mobile devices� Fully available system that runs efficiently and without delays� Apps that are effective, enabling request and approval processes that meet business

needs

“When projects are extremely complex, information systems must help make themeasier. SAP Fiori streamlines information flow in a simple and effective way.”Riccardo Donati, Head of IT, Casale Group SA

ReliabilityApps that are always available,thanks to the state-of-the-art SAPMobile Platform

SpeedRequests that can be approved assoon as they are created

SimplicityUser-friendly mobile interface thatlets workers get started withoutany training

This content is approved by the customer and may not be altered under any circumstances.

http://www.casale.ch/


Novartis: Quality Award for the world’slargest Go-Live of SAP Fiori

§ Provide best in class and highly usable solutions with increasedproductivity and efficiency of Novartis associates

§ Mobile solution for core HR processes, which provides a highdegree of usability and simplifies the external access

ü Anytime access for 130’000+ employees from any device

ü Consistent user experience across ~20 Fiori apps

ü Improved user experience while protecting investments in theexisting HR system

ü Scalable implementation based on “Fiori Factory” approach

Objectives

Benefits


SAP Fiori Apps Rapid-Deployment SolutionScoping and Starter Kit

� Project duration ~4 weeks (incl. customer testing)� Results can be transported to the production system by customer

Project Phase Scope

Project Preparation• Determination of 1 Fiori transactional app• Definition of deployment option and mobile access (1 non-productive tier)• Fit / gap workshop

Installation and configuration of SAP Fiorilandscape and first app

• Add-on installation & verification (UI and integration)• Configuration of SAP NW Gateway and SAP Backend

(user & auth., RFC connections, GW services, etc.)

Test of Fiori landscape and app • End-to-End Testing• User Acceptance Testing

Knowledge Transfer • OData, SAPUI5, Installation, Configuration, Connections

Project Support

Project Fix Price CHF 29’900.– (plus VAT)

Learn more

http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000741234&

http://service.sap.com/public/rds-fiori-apps


Implementation of SAP Fiori at other CustomersBest Practices

� Fiori Launchpad on HCP provides a central access to on-premise and cloud solutions and enablesa consistent user experience

� Customers frequently ask for “offline” and enhanced notification capabilities

�WebIDE allows for a “develop once - use multiple times” approach across devices and platforms

� Customers start with a few standard apps, but scale fast with additional standard and custom apps

� Mixed delivery models from SAP and partners allow for a cost-efficient development of apps

� Fiori generates high visibility within the organization and generates huge demand in other LoBs


1. There is a shift from features toexperience

2. All application & UI technologiesconverge to SAP Fiori UX

3. Create your own UX strategy

4. SAP supports your UX transition

Key Points To Take Home


Useful LinksWhere to go for more information

Start your UX journey and get involved� http://experience.sap.com

Calculate the value of UX� http://experience.sap.com/designservices/

Experience SAP Fiori UX� www.sap.com/fiori-demo

SAP Fiori apps reference library� www.sap.com/fiori-apps-library

Explore UI technologies� www.sap.com/uxexplorer

http://experience.sap.com/

http://experience.sap.com/designservices/

http://www.sap.com/fiori-demo

http://www.sap.com/fiori-apps-library

http://www.sap.com/uxexplorer

26© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Besten Dank für Ihre Aufmerksamkeit!

Dr. Oliver Bäcker, +41 79 102 52 03, [email protected] of Mobile Solutions and User Experience, SAP Consulting Switzerland


© 2015 SAP SE oder ein SAP-Konzernunternehmen.Alle Rechte vorbehalten.

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SAP Fiori · SAP Fiori Mit Einfachheit mehr erreichen Dr. Oliver Bäcker | Head of Mobile Solutions and User Experience, SAP Consulting Schweiz 15. September 2015